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Become A Retail Service Specialist

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Working As A Retail Service Specialist

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Retail Service Specialist Do At AAA Motor Club

* Fulfilling member requests relating to planning road trips, books, maps and Notary services
* Cross-selling assigned AAA products and services to achieve annual goals
* Cashiering duties include the balancing of the cash drawer along with shared responsibilities of branch bookkeeping records.
* Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
* Additional member service functions as necessary

What Does A Retail Service Specialist Do At Tree of Life

* The Retail Services Specialist
* Independent Natural West’s primary role is to plan and manage all store sets and special projects assigned to the position for the Natural Retail Customer.
* The Retail Services Specialist
* Independent Natural West will be successful by working cooperatively and consistently to foster an environment consistent with the KeHE Mission and Values.
* Essential Functions:
* Implements the appropriate merchandising support to the retailer for store development and business growth.
* Conduct site inspections to measure stores to exact specifications.
* Conduct in-depth interviews and maintain regular contact with retailers.
* Advise retailers of recommendations and costs of improvements.
* Manage and successfully complete all store sets assigned.
* Conduct follow-ups to maintain the integrity of the sets and monitor progress in conjunction with Territory Sales Managers.
* Responsible for photographing and recording examples from all store sets for use in plan-o-grams and other demonstrative promotional materials.
* Assist with the implementation of bar code shelf labels and electronic order entry equipment.
* Draw detailed professional floor plans using CAD.
* Write installation orders along with Territory Sales Managers.
* Select and price fixtures.
* Maintain a checklist of tasks, procedures, personnel, products, and equipment for each store set.
* Update and maintain the Retail Services Report and maintain a complete store file for all store sets.
* Responsible for innovation and implementing plan-o-grams, standard orders, educational aids and merchandising techniques.
* Maintain communication with Retail Merchandising Manager, Independent Natural West in order to receive instructions and details from customers or management in the field.
* Report daily progress to the Retail Merchandising Manager, Independent/Natural West, on progress of field projects.
* Responsible for submitting written reports upon completion of field projects.
* Conduct store surveys prior to any new store, reset or re-merchandising as required.
* Other duties and special projects as requested.
* Must maintain good attendance.
* Maintain safe work practices.
* Maintain safeguards of confidential company information.
* Position requires 80% travel

What Does A Retail Service Specialist Do At UNC Health Care

* Cooks food, including pastries desserts, and soups, according to recipes.
* Completes basic mathematical calculations to alter quantities as
* needed.
* Ensures quality of foods.
* Assists in testing and standardizing recipes maintains proper temperatures for food.
* Operates and cleans all production utensils and equipment.
* Maintains cooking area in a sanitary, neat and orderly manner.
* Prepares complete meals and special events foods.
* Arranges food in an appealing manner.
* Prepares food, including meats, vegetables, salads, desserts, and soups for regular, modified, and calculated diets using weighing and
* measuring techniques

What Does A Retail Service Specialist Do At Dick's Sporting Goods

* Responsible for maximizing sales by accommodating and educating customers on all processes and programs related to golf services
* Use experience and knowledge to build customer relationships and drives sales in services related areas, such as simulator, putting green, Special Orders, Pre
* Owned, club-fitting & repair, etc.
* Maintain thorough knowledge of products and services, merchandise programs, test merchandise, and advertising
* Train associates on all aspects of services, specialized selling techniques, services technology, etc.
* Assist the store management team with general supervision in the store, including opening & closing the store and Key
* Carrier coverage as assigned
* Create a world-class customer experience by providing passionate customer service and selling through customer engagement
* Cash register ringing & general cash handling
* Uphold Golf Galaxy’s standards for merchandise presentation of the best equipment (clubs, accessories, etc) brands in golf
* Promote company programs including warranty sales, Advantage Card (loyalty program), and other seasonal promotions
* As business needs arise, other tasks may become necessary

What Does A Retail Service Specialist Do At Golf Galaxy

* Responsible for maximizing sales by accommodating and educating customers on all processes and programs related to golf services Use experience and knowledge to build customer relationships and drives sales in services related areas, such as simulator, putting green, Special Orders, Pre
* Owned, club-fitting & repair, etc.
* Maintain thorough knowledge of products and services, merchandise programs, test merchandise, and advertising Train associates on all aspects of services, specialized selling techniques, services technology, etc

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How To Become A Retail Service Specialist

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Retail Service Specialist jobs

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Retail Service Specialist Demographics

Gender

  • Male

    65.1%
  • Female

    33.5%
  • Unknown

    1.4%

Ethnicity

  • White

    77.1%
  • Hispanic or Latino

    15.5%
  • Asian

    5.8%
  • Unknown

    1.1%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    57.9%
  • Romanian

    10.5%
  • Russian

    10.5%
  • Chinese

    5.3%
  • Carrier

    5.3%
  • Cantonese

    5.3%
  • Mandarin

    5.3%
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Retail Service Specialist

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Retail Service Specialist Education

Retail Service Specialist

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Top Skills for A Retail Service Specialist

AutoPartsCustomerServiceSkillsRetailServiceBankDepositsSuperviseCorrectPartsStoreAppearanceInventoryControlPOSMonthlySalesGoalsCustomerSatisfactionCycleCountsCustomerInquiriesStoreOperationsRightPartsCompanyPolicySalesFloorRetailCustomersDailyTasksReplacementParts

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Top Retail Service Specialist Skills

  1. Auto Parts
  2. Customer Service Skills
  3. Retail Service
You can check out examples of real life uses of top skills on resumes here:
  • Worked in the auto parts industry for over 7 years in various positions.
  • Retail Service Specialist October 2013- Current Previous location upon request
  • Handled bank deposits, store keys, and coded safe.
  • Supervised material flow, storage and preparation of products for specific hub routes according to pick tickets.
  • Look up and sell correct parts requested by retail customers or commercial customers.

Top Retail Service Specialist Employers

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