Retail service specialist jobs near me

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Are you a scrappy B2B Hunter, looking to join a fun, dynamic sales team where each member has full ownership of everything A-Z giving yourself the ability to create your own success? We are looking for an entrepreneurial, full-cycle sales professional to grow our presence in the fragrance and personal care market. If you're someone who thrives on ownership & loves a new challenge, this is the role for you! Your Mission (Responsibilities): Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis. “Go the extra mile” to drive sales. Experience of managing customer accounts and creating new business in the B2B market both over the phone and face to face. End-to-end Ownership of the Sales Cycle: Proactively identify, cold-call, pitch, and close new business Nationwide. (100% hunter role). Expand current customer accounts through ongoing relationship development. Work creatively with team members to secure the terms of sale. Remain knowledgeable on products offered and discuss available options. Process POS (point of sale) purchases and cross-sell products. Handle all invoices, shipping, and customer success elements of your book of business. Cultural Competence: Confidently work with and manage a highly diverse client base, including many customers who are bilingual. Comply with inventory control procedures. Suggest ways to improve sales and quotas. Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintain flexibility to meet with clients and address urgent issues outside of typical 9-5 hours when required by the business. Travel to trade shows and to visit top clients and accounts throughout the year, to enhance and nurture existing and future relationships. The candidates we'd love to speak with are people who have the following skills, willingness to work onsite, and travel as needed: A minimum of 2+ years of full-cycle B2B sales experience with a strong emphasis on new business development and cold outreach. Excellent verbal, written, computer and technical communication and presentation skills. Proven "Grit": The ability to handle constant rejection, pivot strategy quickly, and see a sales cycle through regardless of initial setbacks. Must be OK with NO. Analytical ability in order to diagnosis business problems and propose appropriate solutions. Adaptability - able to work in and with multiple departments. Top earners can exceed $80,000+ in their first year. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle! Learn more at ************************* Castle Biosciences Inc. is growing, and we are looking to hire a Customer Service Specialist working remotely from your home office based in the USA, with a start date on or before January 15, 2026. Why Castle Biosciences? Total Compensation Package: * Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels. * Excellent Annual Salary + 20% Bonus Potential * 20 Accrued PTO Days Annually * 10 Paid Holidays * 401K with 100% Company Match up to 6% * 3 Health Care Plan Options + Company HSA Contribution * Company Stock Grant Upon Hire * $75/month reimbursement for internet service A DAY IN THE LIFE OF A Customer Service Specialist This role is responsible for answering incoming calls and email inquiries from patients, clinicians, insurance plans, and area sales managers. The position provides support for insurance billing-related questions and educates callers on reimbursement processes, billing policies, and required documentation needed for appeals and medical record submissions. The majority of time in this role is spent managing inbound communications, ensuring timely, accurate responses, and delivering clear guidance to a wide range of internal and external stakeholders. REQUIREMENTS * Minimum of three years of customer service experience, preferably in a call center environment * Minimum of two years of health insurance billing with experience in identifying and resolving claim issues * Experience collaborating with patients, providers, and insurance plans throughout the billing cycle * Experience researching and utilizing payor websites * Certification in Medical Billing and/or Coding or equivalent experience * Must demonstrate the ability to type 35 WPM with 90% or higher accuracy. TRAVEL REQUIREMENTS * SCHEDULE * Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA. READY TO JOIN OUR BIOTECH TEAM? We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon! Castle Biosciences Awards and Research Developments! WORK AUTHORIZATION All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas. ABOUT CASTLE BIOSCIENCES INC. At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes. Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust and collaboration in all we do and are committed to fostering an environment where people can grow, thrive and make a lasting impact. Here, your work has purpose, your voice matters and together, we're shaping the future of precision medicine. Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com. This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. No third-party recruiters, please

CLASSIFICATION PURPOSE: The primary purpose of the Customer Service Specialist classification is to, under general supervision, provide assistance and informational services to customers regarding the issuance of legal documents, court filings, notary requirements, verification of legal documents, processing transactions, and determining authenticity of documentation. JOB DUTIES: Assists customers (e. g. , businesses, attorneys, general public, governmental agencies, in-person or by telephone, regarding the issuance of legal documents, court filings, notary requirements, verification of legal documents submitted by customer, processing transactions, and determining authenticity of documentation. Answers questions regarding title procedures, forms, case information, court dates, and routine, daily procedural matters. Directs callers to appropriate section/department. Approves all E-File documents (e. g. , complaints, answers, demands for discovery, orders for records, subpoenas, and motions) and verifies the contents of documents (e. g. , case numbers, names, headers, docket codes, and payments of service fees). Enters and interprets data from legal documents on computer and verifies the accuracy of data. Performs a variety of clerical tasks in order to assist with the efficient operation of the office (e. g. , organizes and maintains records and files). Acts as cashier to accept and validate money from payment of fees as required for various transactions (e. g. , accepts money/checks, makes change, validates and forwards legal documents to appropriate section/division; issues receipts). Balances cash drawer and maintains daily records of all transactions (e. g. , legal, and official documents). Consistently meets cash handling and balancing standards. Maintains regular and predictable attendance. These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned. MAJOR WORKER CHARACTERISTICS: Knowledge of agency policy & procedures; government structure & process. Skill in typing; equipment operation. Ability to carry out instructions in written, oral or picture form; deal with problems involving several variables in familiar context; apply principles to solve practical, everyday problems; define problems, collect data, establish facts and draw valid conclusions; add, subtract, multiply and divide whole numbers; comprehend simple sentences with common vocabulary; copy material accurately & recognize grammatical & spelling errors; maintain accurate records; use proper research methods in gathering data; gather, collate & classify information about data, people or things; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials. MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT: High school diploma or GED, with six (6) months of clerical experience; or any equivalent combination of training and experience. Additional Requirements No special license or certification is required. Supervisory Responsibilities None required. UNUSUAL WORKING CONDITIONS: N/A.

Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: * Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. * What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: * Bilingual/Multilingual * Customer Service experience * Cash-handling experience What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education assistance program * Paid parental bonding leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan, loan discounts and more * National and local discounts on everything from computers and vacations to phones and retail shopping * Free checking account, checks and discounted bank services This position will be located at: 4476 North High Street Columbus, Ohio, 43214 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

We carry a complete line of commercial truck diagnostic software, hardware, and laptop kits. We offer Cummins, Detroit Diesel, Mack, Volvo, International, CAT, Allison, Eaton Transmission, Wabco ABS, Bendix ABS, and universal diagnostic software. Our products and services cover virtually everything on a commercial truck such as diesel engines, electronic transmissions, ABS systems, Ford, GM, Chevrolet, and more. Job Description This candidate will work close with others on the team to ensure the parts knowledge and support is given to ensure great customer satisfaction. This candidate will need strong excel knowledge to build and improve the effectiveness of parts knowledge in the industry. This candidate will also be working in databases we build to make sure that all parts knowledge is accurate and ready for the customers eyes. Qualifications Must be proficient with desktop and laptop computers. Excellent knowledge of Microsoft Excel, Outlook, and Word. Must possess meticulous attention to detail. Must be organized and possess excellent time management skills. Additional Information Education High school diploma or equivalent Experience 10 -15 years of experience as a Heavy-Duty parts specialist Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year

At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when we are all ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission. We're tech-savvy travel lovers with a passion for helping people. We work together closely, no matter what language we speak or country we're from, we're there for each other as much as we are for our customers. Become a member of our CS family. Benefits (beyond your salary): Lots of vacation days to go exploring. Accommodation discount, so you can explore for less. Bonus package to reward your hard work. Full-time, paid training to help you on your way to success. A huge learning and development platform tailored to you. Being part of a thriving, open-minded work culture. Work from our beautiful offices when they open again. What you'll be doing: A lot of listening, responding and mediating between our international guests and partners to resolve issues. Replying to emails and messages from customers all over the world in English and Serbian. Navigating different online IT tools and browsers to provide accurate information and follow set processes. Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment. Regular involvement with company events, team meetings and projects. Most importantly, always ensuring a high level of customer service. What you need to do it: Written and oral fluency in English and Serbian. A problem-solving and solution-driven mentality. A positive, motivated mindset that'll help you deal with some tricky customer problems. An open mind to changing priorities and business processes. Intermediate IT skills. A desire to work in a team-based, fast-paced, international environment where you'll embrace different cultures, nationalities and languages. While we are working from home at the moment, this is an office based position.

Job Details CARROLL, OHDescription We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers. The Parts Specialist is charged with the responsibility of performing office functions as directed. Responsible for parts support, records maintenance, filing, data entry and other office clerical functions. Qualifications Job Description: Able to provide support coverage on parts job functions as required Using parts manuals to find and identify parts needed Providing parts lookup and sales assistance to customers and technicians Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians Research and acquisition of materials from outside vendors Knowledgeable on all computer systems and methods for all parts functions Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures Knowledgeable on all document retention requirements and filing systems Reconciliation of reports, invoices and purchase orders Familiar with the operation of all office equipment used in the parts department Maintains logs on maintenance and repairs for all office equipment Exhibit tact and etiquette on the phone and via electronic communications Job Qualifications: Good communications skills Excellent interpersonal relations skills Good computer and systems knowledge Solid parts department operation knowledge Some inventory management training in related fields A solid understanding of the financial aspects of the parts department Additional Information: Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Paid Birthday Holiday Short/Long Term Disability Growth opportunities Paid Training Monthly Profit Sharing Bonus Employee Stock Ownership Plan ("ESOP") Health and wellness program Discounts on products and services We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Thermal Parts Specialist plays a critical role in supporting national parts sales by handling incoming part inquiries via the national support line, managing multiple requests simultaneously, and ensuring timely and accurate responses to customers. Success in this role requires strong organizational skills, the ability to prioritize tasks effectively, and a commitment to delivering excellent customer service. RESPONSIBILITIES Provide customer support by handling incoming phone calls and inquiries from national customers, assisting in the identification and selection of appropriate replacement parts and assemblies. Collaborate with customers to recommend upgrades or change-out solutions, identifying opportunities for product enhancements and providing expert guidance. Complete additional tasks assigned to contribute to overall team success and operational efficiency. MINIMUM QUALIFICATIONS High School diploma or equivalent 2+ years of working experience Excellent communication skills, both written and verbal Proficiency in Microsoft Office Strong attention to detail Excellent customer service skills PREFERRED QUALIFICATION Associate's degree Previous experience dealing with parts HVAC experience PHYSICAL & ENVIRONMENTAL DEMANDS Office/ warehouse environment TIME TRAVEL REQUIRED 0-5% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

The IRA Customer Service Specialist position is accountable for delivering exceptional customer service that exceeds IRA Owner expectations in all contact interactions. This position requires an advanced level of Traditional and Roth IRA knowledge and is primarily responsible for providing front-line call center and operational process support to IRA Owners. The IRA Customer Service Specialist processes applications, verifies documentation, processes distribution requests, rollovers from 401k plans, pulls fees, and replies to IRA owner inquiries. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Provide technical and operational assistance to IRA Owners Assist all IRA Owners with back-office functions Interact directly with IRA Owners, answering questions and offer guidance regarding IRA accounts as well as the regulations surrounding them Process IRA Service Agreements Data input and verification of all customer information pertaining to the initial application Process distribution requests correctly and within the service levels defined within partner agreements and operational goals Scan all data into the optical imaging system Perform a variety of tasks related to opening, maintaining and closing out IRA accounts Take initiative to continuously develop skills and industry knowledge to enhance the value of all customer interactions Recommend and implement continuous improvements to back office processes identified through daily interaction with customers and internal operations teams Perform other duties and special projects as assigned Assist with other tasks and projects as assigned Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Communication Skills - Communicates regularly with both peers and colleagues in other business units. Demonstrates ability to document procedures that are clear and easy to understand. Effectively communicates with clients on specific tasks. Technical Knowledge - Minimal ERISA knowledge or job specific technical knowledge required. Demonstrates proficiency of assigned tasks underpinning operational function. Problem Solving- Effectively solves problems with direction utilizing resources/procedures for a specific process, with a defined resolution. Detail Oriented Vs. Big Picture- Generally focuses and considers details on specific tasks while aware of the identified implications to the entire process associated with the task. Conflict Resolution - Addresses conflicts within team (direct circle of influence) related to tasks/processes for which they have direct ownership. Training/Mentoring - Is generally trained/mentored and has the ability to train a fellow associate on specific tasks. Risk Taking/Decision Making - Makes decisions on a participant or plan level transaction based on precedent (assistance may be required). Planning/Organizing - Generally plans 1-2 days in advance in order to meet specific tasks as defined. Generally planning for self only and vacation back-up as needed. Organized so that specific items can consistently be retrieved quickly. Time Management/Prioritization - Works most efficiently with a pre-defined schedule or set of existing priorities, but able to be effectively flexible if a situation calls for it. Needs assistance dealing with conflicting priorities. Capable of managing individual tasks Work Style - Works well independently on specific tasks. Requires some direction in more complicated or out of the box tasks. Able to develop and maintain rapport with others, demonstrates inclusiveness and respect for others. Initiative/Work Ethic - Completes daily work as assigned. Will seek out opportunities to assist peers with daily volumes. Independently identify areas of processing that could be improved and acted upon. Will take on additional departmental responsibilities when assigned. Bachelor's degree in business is preferred or industry related work experience to commensurate to the position Knowledge of financial services industry and IRA products Proficiency with PC's including Microsoft Office software applications Certified IRA Services Professional (CISP) a plus We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Join the ACI Learning Adventure! Our Mission Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results. We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth. The ACI Team Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech. Purpose-Driven Culture At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love. Your Opportunity Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change! Who We Are ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations. What You'll Do The Instruction Department Specialist is responsible for providing advanced operational and technical support for students, instructors, and staff to ensure exceptional learning experiences and efficient processes. Reporting to the VP of Academics, this role bridges the gap between instructional teams, content design, technical support, scheduling, career services and compliance. The specialist works independently with little to no oversight. The Specialist leverages technical expertise, instructional design, problem-solving skills, and process improvement initiatives to enhance content, service quality, reduce attrition, and optimize workflows. What You'll Need (Requirements) • Associate degree (Bachelor's preferred) . • 3-5 years of experience in an educational operations, instructional support, or learning management role (preferably in vocational training, or IT training learning environments). • Proven experience supporting instructors, academic operations, or online/hybrid learning programs. • Demonstrated success in data management and reporting using systems such as Salesforce, SharePoint, or Learning Management Systems (e.g., Canvas, Moodle, Blackboard). • Experience in vocational, IT, or certification-based education environments (e.g., CompTIA, Microsoft, Cisco training). • IT certification in CompTIA (A+, Net+, Sec+). • Instructional Design certification. • Familiarity with automation tools or scripts (e.g., AI, Copilot, Einstein, Tableau, Zapier). • Background in QA, analytics, or instructional design tools (Articulate, Captivate, or similar). • Knowledge of accreditation and compliance standards in postsecondary education. What We're Counting On From You Excellent organization and multitasking abilities, with the capacity to manage multiple projects and deadlines independently. • Strong problem-solving and troubleshooting skills, particularly with technical or process-related issues. • Demonstrated ability to work cross-functionally with instructors, curriculum developers, compliance, and technical teams. • Exceptional attention to detail and commitment to maintaining data accuracy and process efficiency. • Effective written and verbal communication skills for clear documentation, reporting, and professional correspondence. • Strong proficiency in Microsoft 365 (Excel, SharePoint, Teams) and data management tools. • Experience with Salesforce, LMS administration, or Power BI/Tableau for data tracking and reporting. • Working knowledge of workflow automation, system integrations, or QA testing within educational platforms. • Basic understanding of instructional design principles and course configuration processes. At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting. Pay range$60,000-$75,000 USDWhy ACI Learning is Your Next Big Move Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date. Four weeks of paid parental or medical leave, so you can focus on what matters most. Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance. 401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one. One free course each year after 90 days - advancing your skills is part of the job. Tuition assistance to support your continued education and professional growth.

PARTS SPECIALIST COLLISION REPAIR Behind every flawless repair is a Parts Specialist who keeps production moving. If you re organized, detail-driven, and thrive in a high-energy shop environment this role is for you. At CollisionRight, our Parts Specialists are critical to our success. You don t just manage parts you power the entire operation. WHY JOIN US COLLISIONRIGHT At CollisionRight, we believe in more than just repairing vehicles we re restoring confidence, pride, and performance for every customer we serve. When you join our team, you become part of a family that values expertise, integrity, and care. We celebrate success, reward hard work, and invest in your professional development to help you grow your career in the collision repair industry. What you can expect: Competitive pay and bonus opportunities Paid holidays, floating holidays & PTO Comprehensive medical, dental & vision insurance Company-paid life insurance Supplemental insurance & disability coverage 401(k) with company match Paid parental leave Paid training & ongoing development A supportive team environment built on respect, care & collaboration WHAT YOU LL DO As our Parts Specialist, you are the backbone of production efficiency. You will: Accurately manage parts inventory within the system Order parts promptly to ensure production timelines are met Inspect incoming parts for damage and accuracy Immediately return incorrect or damaged parts and secure replacements Ensure all tools and equipment are operating correctly Answer customer questions related to vehicle parts status Maintain a cost projection spreadsheet and coordinate parts needs with other departments Build and manage strong vendor relationships Track delivery status and availability to keep production moving without delay WHAT YOU BRING High School Diploma or equivalent Valid Driver s License 1+ year of experience in Parts Operations Strong written & verbal communication skills Excellent customer service mindset Comfortable working in Microsoft & Excel (preferred, not required) Ability to analyze internal cost reports Thrive in a fast-paced, deadline-driven environment Ability to understand: Work orders Repair estimates Written instructions Ability to work effectively as a team member and leader READY TO POWER THE SHOP? If you re detail-driven, proactive, and ready to be the engine behind production success, we want to meet you. Apply today and build your future with CollisionRight. This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience. Position Summary: We have an exciting opportunity on the Workday PATTS team for a Principal Consultant that will be responsible for ensuring the successful production support (post go-live) for Workday Payroll, Absence Management and Time Tracking! This role will contribute to the development of ERPA's Workday AMS practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice. Key Responsibilities: Act as a consultant on multiple client engagements with limited direction Understand client business requirements and provide guidance throughout design, configuration, and prototype; and assist clients with testing and move to production efforts Partner with Engagement Managers to keep them informed of project status, changes, etc. Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment Accurately maintain forecast in a timely manner Partner with the Sales team and serve as a Subject Matter Expert while assisting with sales presentations, demos, and LOEs Stay up to date on industry knowledge, Workday enhancements, and be able to advise on Workday best practices Build strong relationships with clients, gained through trust and exceptional customer service Experience and Education Requirements: Minimum of 3 years of experience as a lead consultant, designing and configuring Workday Payroll, Absence, and Time Tracking solutions for multiple customers is required. The following Workday Partner certifications (or combination thereof) are required and must remain in Active status throughout employment with ERPA: Workday Payroll, Workday Absence, Workday Time Tracking Excellent verbal and written communication skills are required, along with a proactive approach and detailed understanding of Workday PATTS processes and best practices to make appropriate implementation recommendations Strong organizational skills are required. Must be able to manage multiple priorities and meet deadlines. Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification. Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform difficult and complex technical public contact and record keeping work related to billings, taxes, fees, and services; processes transactions and independently resolves problems related to complaints and inquiries according to established City standards and procedures. This is the advanced-journey level class in the Customer Service series. The Customer Service Specialist class works under minimal supervision, and is considered the technical expert of the series having the knowledge and authority to handle issues beyond the first attempts of lower-level Customer Service staff. The Customer Service Specialist level may be assigned to lead lower-level Customer Service staff. This class is distinguished from the Customer Service Supervisor class in that the latter is the full supervisory class, responsible for a customer service unit, operation, or special program. This class is distinguished from the Customer Service Representative class in that the latter is the journey-level class in the series where incumbents work under immediate supervision. General supervision is provided by a Customer Service Supervisor or higher-level management staff. The Customer Service Specialist may provide lead direction as assigned.- Provide lead supervision of staff, and adjust work schedules and assignments as needed to ensure adequate coverage of telephone and public counter operations; assist supervisor in overseeing the completion of daily assignments and special projects. * Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; answer and respond to a high volume of phone calls; follow general customer service policy and procedure. * Interact with customers to respond to complaints and inquiries; contact customers as needed regarding service accounts, fees, licenses, permits, and service level; assist staff in the resolution of complex and difficult customer service problems; transfer call, and/or direct callers to department/unit as requested. * Calculate and collect payments for various City services, and ensure all requirements are met; initiate billing; collect opening, current, and closing payments and fees; perform collection efforts on delinquent accounts for City services; complete refund request; and calculate and process claims on bankrupt and deceased creditors; interface with department staff as needed. * Research and retrieve information, and analyze accounts to reconcile errors and modify account transactions; review and interpret billing statements; authorize the removal of penalties and issuance of credits or refunds; and recommend extensions on delinquent accounts; correct service records and repair orders received from field crews. * Make change and issue receipts; pro-rate accounts for established, changed or stopped service; prepare documents for recording and transmitting fees received; maintain daily balances; input debit applications and cancellation information to customer accounts. * Perform a variety of general accounting duties, including accounts receivable, accounts payable and bank deposits; verify accuracy of checks, payment cards and bank deposits; locate, gather and compile information regarding payments received without payment cards to identify account to be credited; maintain petty cash, daily cash and daily revenue records; and submit daily records; and maintain files and records. * Perform specialized work involving independent judgment, including database maintenance and customer information billing system activities, as required; update databases to reflect relevant legal information; research and compile information and data for statistical and financial reports/charts from oral direction, rough draft, forms, copy, or notes; maintain a variety of statistical records; and check and tabulate statistical data; perform notary services. * Calculate required fees in accordance with established policies; calculate, issue and collect payments for various service accounts; ensure accuracy, and all other requirements are met; issue licenses and other business related citations * Prepare and enter a variety of detailed commands into a computer in order to set parameters for a variety of billing services and reports; produce account statements; prepare backup files for protection of a department database; and update official City maps and records as required. * Utilize various systems to locate information, retrieve, research and review; determine the status of accounts and conditions; create or make adjustments to service requests; route work requests, follow-up and monitor posting of labor and materials billing; operate 2-way radio or other telecommunication device. * Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. * Confer with management staff regarding division and/or unit operations, procedures and regulations; provide responsible operational support to technical staff, unit supervisor, and lower-level staff; may assist higher level staff with development and revision of procedures; interpret City codes and ordinances, policies, procedures and regulations. * Participate in the training of staff in various systems, procedures and operations; provide functional direction of lower-level personnel as assigned; participate in the evaluations of subordinate staff; attend meetings as directed. * Perform notary duties. * Provide exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual.Knowledge of: * English usage, spelling, grammar and punctuation. * Basic bookkeeping and record keeping methods. * Mathematical procedures and calculations, including percentages, calculations, and pro-rations. * Methods of researching and recording. * City codes and ordinances, policies, procedures, and regulations of assigned division/department. * Various rates and fees schedules. * Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. * Methods and equipment used in processing payments. * Modern office methods, practices, procedures for billing purposes. * Computer operations, including computer software applications and other specialized business applications. * Principals of supervision and training. Skill in: * Computer keyboard, typewriter and 10-key calculator. * Working as part of a team. * Phone skills and diplomacy. * Computer and Internet searches. Ability to: * Exercise tact, judgment and patience in dealing with the public, staff and client departments. * Utilize specialized computer business applications and systems for account and billing purposes. * Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. * Analyze and prepare schedules, reports and statements regarding municipal operations. * Interpret and apply City regulations and procedures as applicable to billing, fees and collections. * Work independently with minimal supervision. * Work any shift, including weekends and holidays is mandatory for some assignments. * Perform specialized technical work involving independent judgment. * Type at a speed of not less than 35 net words per minute. * Perform mathematic calculations. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of progressively responsible journey-level experience performing customer service work responding to customer complaints and inquiries in a public service operation. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Specialist examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

Battle Motors prides itself on delivering efficient, effective solutions for the heavy-duty work truck industry. With the evolution of our new EV (Electric Vehicle) technology, we are growing faster than ever. At Battle Motors, we believe the most fulfilling place to work is where extraordinary people collaborate to solve difficult problems. Work Location: Will work onsite daily at our Plymouth, Michigan facility. Administer parts support to our customers by facilitating customer requests, concerns, and parts orders. The objective is to consistently increase revenue generation through parts sales. Essential Duties and Responsibilities 1. Respond promptly to customer inquiries 2. Take incoming and place outgoing parts sales calls 3. Process orders and invoice parts shipments 4. Assist customers to ensure he/she acquires the correct part #/parts kits utilizing our parts resources 5. Contact vendors as necessary to order parts for customers 6. Provide reports as required for daily and monthly shipments or parts on backorder 7. Monitor backorder reports to ensure on-time delivery 8. Maintain a positive, empathetic, and professional attitude toward customers at all times 9. Acknowledge and resolve customer complaints 10.Provide limited technical support 11.Route incoming calls, as required 12.Assist in training new personnel 13.Will be required to perform other duties as requested, directed, or assigned This position will adhere to the Battle Motors Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Supervisor immediately. Battle Motors is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, age, national origin, or any other status protected under federal, state, or local law.

About the Role ~ Requires auto parts or relevant mechanical experience ~ (see Skills for Success below) Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you - especially if you're interested in working from home! This is more than just an auto parts job at Morley. It's an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer. What You'll Do * Answer calls from dealerships and auto manufacturer employees to assist with parts information * Provide directions to part warehouse locations * Locate parts in an online parts catalog * Place part orders * Identify corrections to auto parts catalogs * Research and learn new auto parts so you are on the leading edge of new car parts knowledge * Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). Skills for Success Required Skills * Outstanding car / auto parts knowledge * Ability to identify key auto parts and assemblies * Computer navigation skills * Typing skills (at least 35 WPM) - take a free typing test! (direct link to test: ******************* * Passion for research and problem solving Eligibility Requirements * One or more years of experience with an automotive retailer or dealership parts department * High school diploma or equivalent * Available to work shifts taking place within the center's hours of operation: * Monday to Friday * 8 a.m. - 8 p.m. Eastern time * No weekends or late nights! * Must be able to stick to the schedule reliably, as some queues are time sensitive Remote Work Requirements * Michigan resident * High-speed internet access at home that you are able to connect to via Ethernet or landline * Secluded and distraction-free work environment Why Join Our Morley Family The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package. Health & Wellness Benefits * Medical and prescription coverage, including free annual physicals * Dental and vision insurance * Paid time off * Associate wellness program (earn a reward for getting your annual wellness checkup) * Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits * 401(k) with match * Flexible spending account * Life insurance * Short- and long-term disability insurance (company paid) Benefits to Make Your Life Easier * Teladoc: 24/7 online access to doctors * 24/7 nurse help desk * Patient advocacy: Free 24/7 help with benefit questions and claims issues * Family, financial and estate guidance (will) services About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact *******************************. Thank you for your interest in Morley. Notices * Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: **************************** and your right to work: ******************************** * Click here to view Morley's CCPA Notice for applicants in California: ******************************* * Click here to view Morley's privacy policy: ************************************************

Take advantage of this rare opportunity to work with some of the best cars in the world and some of the best people! Salary is dependent on experience, but we are willing to train the right person. Germain Lexus of Easton offers a great work environment with top-of-the-line facilities and equipment. We also have a Lexus Lease program after 3 years! Job Description: The parts counter representative sells automotive parts by taking and clarifying customer orders; retrieving and selling new and replacement automotive parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment. This is a full-time position. Hours will include every third Saturday 8 AM-4PM. Compensation will be based on experience. Job Responsibilities: Takes customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutions. Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Maintains parts inventory by verifying supplies; placing orders when order-points are reached. Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures, complying with codes. Updates job knowledge by participating in educational opportunities; reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. BENEFITS: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Germain Automotive Partnership is proud to offer the following benefits for our employees: Medical insurance Dental insurance Vision insurance Weekly Pay Parental Leave 401K Life insurance Short and Long term Disability insurance Paid time off Employee discounts State of the art technology

Job Summary:We are seeking a skilled and experienced Manhattan Associates SCI (Supply Chain Intelligence) Specialist to join our team and support the design, development, and optimization of the supply chain analytics and reporting capabilities for our Clients. The ideal candidate will have a strong background in supply chain systems and business intelligence, with specific hands-on experience implementing and supporting Manhattan SCI module. Key Responsibilities: Design, develop, and maintain reports, dashboards, and KPIs using Manhattan SCI and associated BI tools. Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications. Work closely with Client teams (WMS, TMS, OMS) to ensure data integrity and alignment across systems. Optimize existing SCI configurations, data models, and ETL processes for performance and scalability. Troubleshoot and resolve issues related to data accuracy, reporting errors, and system performance. Support testing, upgrades, and new implementation projects involving the Manhattan SCI platform. Train end-users on report usage and data interpretation. Document processes, configurations, and support procedures. Required Qualifications: Bachelor's degree in Information Technology, Supply Chain, Computer Science, or related field. 3+ years of experience working with Manhattan Associates SCI in a technical or functional role. Strong understanding of supply chain processes, warehouse operations, or transportation management. Proficient in SQL, PL/SQL, and experience with data warehousing concepts. Experience with BI tools such as Cognos, Power BI, or Tableau. Knowledge of Manhattan Active or legacy versions (WMOS, etc.) a strong plus. Ability to translate business needs into technical requirements. Strong problem-solving and communication skills. Preferred Qualifications: Experience integrating SCI with other Manhattan modules (WMS, TMS, OMS). Prior involvement in full-cycle implementations or SCI upgrades. Familiarity with cloud-based data solutions and reporting. Experience working in Agile/Scrum environments. What We Offer:- Competitive salary and benefits package- Opportunity to work with cutting-edge supply chain technology- Collaborative and inclusive work environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. For All US Based Full-Time Positions: The base salary for this position ranges between $45,000.00 to $70,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits. How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.