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Become A Retail Specialist

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Working As A Retail Specialist

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Retail Specialist Do At Krispy Kreme Doughnuts

* Answering questionsand providing courteous service to customers
* Taking and completing orders accurately and efficiently
* Politely engaging in suggestive selling techniques
* Accepting payment for product and delivering correct change
* Inspecting product for quality according to Krispy Kreme company standards
* Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula)
* Restocking products to guarantee freshness
* Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop.
* Including but not limited to:
* Sweeping and mopping all required areas inside the store.
* Cleaning, sanitizing and stocking bathrooms
* Cleaning and sanitizing tables and chairs in customer area
* Emptying interior and exterior trash receptacles
* Ensuring the parking lot and surrounding areas are kept clean
* Washing windows
* Unloading delivery trucks
* Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks
* Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
* Offer product samples to customers at GM’s discretion
* Other miscellaneous duties as assigned
* Related Skills
* Cross train in load out
* Qualifications

What Does A Retail Specialist Do At Verizon Wireless

* years experience performing customer service, marketing or sales functions preferably within wireless industry
* Previous experience in developing and coaching a high performance team desired
* Demonstrated cold calling ability
* Superior organizational, interpersonal, communication, negotiation, staff development and operations skills are required.
* This position requires the ability to meet aggressive deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment.
* Bachelor’s degree or equivalent work experience preferred.
* Excellent written, verbal, interpersonal, communication, and presentation skills required.
* Ability to present to various audiences

What Does A Retail Specialist Do At The Estee Lauder Companies

* Deliver engaging retail sales and service training to individuals responsible for sales results across channels, including free-standing stores, department stores, Institutes and salons.
* Lead and facilitate in-store and in-salon training modules on product knowledge, service behaviors and selling skills
* Actively coach retail and salon team members on expected service and sales behaviors on the sales and salon floor (show & repeat)
* Provide training and education to deliver established sales and education goals for the region
* Responsible for ownership and animation of the store/salon retail merchandising
* Assess and evaluate results of training and coaching and create plans to drive sales and continuously improve results
* Maintain excellent partnership and coordination with retail and salon sales teams within the territory
* Identify top performing stores and salons and share best practices from those locations across territory and with management
* Participate on education conference calls within region to engage network in ongoing communication and sharing of best practices

What Does A Retail Specialist Do At Iberdrola USA

* The job holder will be responsible for:
* Handling and enhancing the relationship with main stakeholders, in particular with Regulator
* Understanding, analyzing and explaining – also in forms of weekly reports – to interested business units the impact
* of regulation in their daily retail activity
* Be able to support the sales team in making sure that all the business process are compliant with national and
* international regulation
* Representing the company in sectorial associations where regulation is discussed and shaped in order to provide
* to the business unit a long-term assessment of the regulatory evolutions
* DAY TO DAY FUNCTIONS: The candidate should be able to monitor, report and analyze the concrete business
* impact of the regulation of the retail energy sector
* OTHER FUNCTIONS: Represent the company with the Regulator
* SHORT TERM OBJECTIVES: To ensure that the retail business is built in total compliance with regulatory
* standards and applicable law

What Does A Retail Specialist Do At Sears Holdings

* Serves as the store Subject Matter Expert/Resource on Shop Your Way and Integrated Retail and will communicate with store leadership to ensure they understand all functionality and benefits
* Partners with Store Leadership and Corporate to identify and address any issues impacting performance
* Actively engaged on all company social media sites (i.e

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How To Become A Retail Specialist

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.


Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.


Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Retail Specialist jobs

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Retail Specialist Career Paths

Retail Specialist
Graphic Designer Marketing Manager General Manager
Account Manager
5 Yearsyrs
Security Officer Service Technician Service Manager
Branch Manager
6 Yearsyrs
Sales Consultant Sales Manager
Director Of Sales
10 Yearsyrs
Territory Manager Regional Sales Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Marketing Specialist Marketing Director General Manager
District Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
District Sales Manager
7 Yearsyrs
Account Manager Sales Manager
General Manager
7 Yearsyrs
Sales Person Sales Consultant Sales Manager
General Sales Manager
8 Yearsyrs
Marketing Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Marketing Specialist Marketing Manager
Marketing Director
7 Yearsyrs
Graphic Designer Project Manager Program Manager
Marketing Manager
6 Yearsyrs
Shift Leader General Manager Account Manager
National Account Manager
8 Yearsyrs
Security Officer Technician Service Manager
Operations Manager
7 Yearsyrs
Marketing Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Operations Manager General Manager Account Executive
Regional Sales Manager
9 Yearsyrs
Sales Person Account Executive Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Territory Manager Account Manager
Senior Account Manager
7 Yearsyrs
Operations Manager Branch Manager Account Executive
Territory Manager
7 Yearsyrs
Shift Leader Security Officer Account Manager
Territory Sales Manager
7 Yearsyrs
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Retail Specialist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Mandarin

  • Portuguese

  • Chinese

  • Japanese

  • Hindi

  • Russian

  • Italian

  • Dutch

  • Hebrew

  • Swahili

  • Turkish

  • Gujarati

  • Korean

  • Bulgarian

  • Hawaiian

  • Igbo

  • Thai

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Retail Specialist

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Retail Specialist Education

Retail Specialist

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Top Skills for A Retail Specialist


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Top Retail Specialist Skills

  1. Customer Service Skills
  2. New Merchandise
  3. Apple Store
You can check out examples of real life uses of top skills on resumes here:
  • Utilize customer service skills, basic sales techniques, and product knowledge to deliver complete customer satisfaction
  • Assist customer with product information and Apple Store retail policies.
  • Developed and gave product knowledge presentations for targeted marketing events.
  • Retail Sales Duties Included: Sales, customer service, inventory control, administrative assistant.
  • Create unique displays that change monthly setting the standard for Under Armour's extensive retail stores throughout the world.

Top Retail Specialist Employers

Retail Specialist Videos

A Day in the Life - Retail Buyer

BECOME AN APPLE GENIUS - How to get a Job and work for Apple!