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Retail stocker skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical retail stocker skills. We ranked the top skills for retail stockers based on the percentage of resumes they appeared on. For example, 53.5% of retail stocker resumes contained provide general support as a skill. Continue reading to find out what skills a retail stocker needs to be successful in the workplace.

15 retail stocker skills for your resume and career

1. Provide General Support

Here's how retail stockers use provide general support:
  • Provide general support to the store, e.g.

2. Customer Orders

Here's how retail stockers use customer orders:
  • Performed a variety of warehouse duties such as pull/ assemble customer orders.
  • Completed customer orders by retrieving the order merchandise.

3. Inventory Management

Here's how retail stockers use inventory management:
  • Project Description: This Application was made for inventory management for stock maintenance, purchase and sales purpose.
  • Performed stocking, inventory management and processed returns at multiple stores on a scheduled call cycle.

4. Basic Math

Here's how retail stockers use basic math:
  • Applied basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
  • Applied basic mathematical concepts such as addition, subtraction, multiplication, division and knowledge of weights and measures.

5. Math

Here's how retail stockers use math:
  • Distributed inventory with accuracy -Provided customer service -Cleaned store-Analyzed inventory and used math skills to report deficiencies
  • Performed basic customer service skills, cleaning skills, and math skills.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how retail stockers use customer service:
  • Provided excellent Customer Service to individuals.
  • Executed optimal customer service initiatives.

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7. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how retail stockers use pos:
  • Cashier using computerized POS system.
  • Learned how to operate the store's POS system, assist customers over the phone, and properly balance the cash register

8. Ladders

Here's how retail stockers use ladders:
  • Experience working in logistics with scaffolds and ladders.

9. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how retail stockers use product knowledge:
  • Interacted with customers, gave them product knowledge, and completed their sale.
  • Provide product knowledge and warranty along with special discounts.

10. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how retail stockers use stock room:
  • Receive, open, unpack and assist in moving furniture and equipment from stock room.
  • Receive any items that come in and place them in the stock room.

11. Cleanliness

Here's how retail stockers use cleanliness:
  • Performed additional duties as assigned (i.e maintained orders and cleanliness in the store and served as cashier).
  • Cleaned stock area and maintained cleanliness of retail area.

12. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how retail stockers use retail sales:
  • Experienced Retail Sales Merchandiser who oversees the planning of product ranges sales and stock plans with vendors and buyers.
  • Retail sales and stocking inventory, cleaning.

13. Display Cases

Display cases are an essential feature of product-centric businesses and organizations. They are usually made of plastic, glass, or other acrylic materials and put specific items on display. Display cases are typical in stores, museums, exhibitions, surfaces, homes, and inventories.

Here's how retail stockers use display cases:
  • Answer customers' questions about merchandise and advise customers on merchandise selection, Clean display cases, shelves, and aisles.
  • Stock and restock merchandise; setup visual displays; clean display cases, shelves, and aisles.

14. Product Displays

Here's how retail stockers use product displays:
  • Restocked shelves, maintained a neat and tidy product display, and took a full and accurate count of current inventory.
  • Stocked shelves, hanged clothing, and rearranged product displays.

15. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how retail stockers use stock shelves:
  • Unloaded trucks, stock shelves and ensured items were returned to appropriate areas of the store.
  • Unloaded fireworks* Help put up tents for firework sales* Stock shelves in store
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List of retail stocker skills to add to your resume

Retail stocker skills

The most important skills for a retail stocker resume and required skills for a retail stocker to have include:

  • Provide General Support
  • Customer Orders
  • Inventory Management
  • Basic Math
  • Math
  • Customer Service
  • POS
  • Ladders
  • Product Knowledge
  • Stock Room
  • Cleanliness
  • Retail Sales
  • Display Cases
  • Product Displays
  • Stock Shelves
  • Delivery Truck
  • Store Shelves
  • Pallet Jack
  • Retail Stock
  • Floor Stock
  • Unload Trucks
  • Back Room
  • Customer Demand
  • Safety Regulations
  • Stock Merchandise
  • Storage Yards
  • Identification Tags
  • Electric Marking Tools
  • Store Merchandise
  • Physical Counts
  • Product Code
  • Retail Store
  • Customer Safety
  • Warehouse Stock
  • Security Practices
  • Cash Drawers
  • Retail Environment
  • Display Merchandise
  • Groceries
  • Inventory System

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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