Become A Retail Supervisor

* Responsible for opening and closing specific locations according to expectations of the management team
* Oversee the cleanliness of work stations including floors, worktables, walls, and stock rooms
* Ensure all staff on duty are properly trained and adhere to cash handling standards
* Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material
* Responsible for cash handling, and daily audits of cashiers
* Delegates tasks to employees as necessary
* Assist managers with employee discipline sessions, attendance logs, and maintains up-to-date contact information
* Monitor theft in the location and report incidents to managers
* Ensure uniform compliance of the staff members
* Maintain a safe work environment by enforcing all safety standards
* Report all injuries immediately to your manager and/or supervisor
* Discipline staff as necessary, based on CBA and employee handbook
* Additional Job Functions:
* Cross-train at other positions in the location
* Work at other stations and in other departments as necessary
* Completion of any task requested by a supervisor or member of the Aramark management team.
* Supervisory Responsibilities:
* Oversees and directs staff to ensure timely and effective service of customers

* Train reps on company process, policies, procedures, and position responsibilities.
* Ensure quality execution by conducting audits and work withs with Retail Representatives to assess, train, and develop retail skills and knowledge.
* Monitor and manage payroll time entries and expenses to maximize territory contribution.
* Manage execution and overall performance of Reps by working through field support agents to ensure completion of tasks.
* Develop and manage each geo territory to have maximum flexibility and capability delivering the capacity and diversity needs of the organization
* Assign and manage team projects to utilize efficiencies and ensure quality execution.
* Schedules and manages client work withs in territory.
* Responsible for sharing competitive knowledge and best practices with team.
* Communicates effectively.
* Inspect company equipment on a regular basis to ensure proper maintenance

* At Office Depot and Office Max, ourCustomer Experience Supervisor is a full-time role and will collaborate with the management team to drive an engaging and exceptional customer experience through leadership, communication, integrity and passion for the brand.
* In partnership with the management team, S/he will provide guidance and direction to Front End associates and will facilitate ongoing training on the business model.
* The person in this position will quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and product knowledge.
* This position will assist with the implementation of operational process to maximize store performance and financial results.
* Acts as a Change Champion, supporting implemented change
* The Customer Experience Supervisor, will also be aKey Carrier, and while functioning in this role, will be considered the Leader on Duty

* Set example and lead retail sales by determining customer wants and needs and selling to exceed their expectations.
* Maximize productivity through implementation of scheduling efficiency.
* Under the guidance of the general manager, support location associates to succesfully execute their specific responsibilities by providing the tools, benchmarks, resources, ideals, education and training.
* Along with general manager, support framework of policies and procedures, through a complete understanding of handbook, company policies and collective bargaining agreement.
* Provide continuous quality improvement by giving and observing a thorough dispense with each customer to ensure the eyewear fits properly and is optically correct; and reinforcing “Super Serving” our customer and customer value. (Appropriate State Licensure/Permits must be in place for dispensing)
* Perform final inspection, as necessary
* Perform all opening and closing procedures to include bank deposits, cash on hand verification, payroll processing, opening SDS system, and signing and filing all required reports.
* Enforce cash handling policies and procedures as outlined.
* Assist General Manager in analyzing and make adjustments to control expenses and maximize store profitability.
* Maintain appropriate supply and product inventory levels for location.
* Administer merchandising and display programs.
* Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis.
* As required by changing business needs, complete additional responsibilities as assigned

* Full fill manager-on-duty responsibilities when scheduled
* Assist in maintaining and administering operational expectations by following company policies and guidelines
* Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
* Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
* Maintain all company paperwork according to policies and standards
* Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
* Assist Store Manager in communicating company values and goals to the employees
* Manage inventory control and meet or exceed inventory goals
* Enforce company cash handling and other Loss Prevention policies and procedures
* Remain current on new industry products and trends; demonstrate knowledge of products
* Communicate ideas or issues with the store manager
* Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledable assistance
* Model customer service for employees and promote sales whenever interacting with guests
* Walk the floor regularly to manage the floor for daily MOD responsibilities
* Motivate employees to increase sales, units per transaction and transaction size in day to day sales
* Communicate with with Store Manager to ensure smooth busines operations
* Ensure that all safety standards are being observed at all times
* Demonstrate and enforce company values and ethics