Retail Supervisor Resume Examples 2023

Research Summary. We analyzed 1,180 retail supervisor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like CROSSMARK and The Container Store. Here are the key facts about retail supervisor resumes to help you get the job:

The average retail supervisor resume is 334 words long
The average retail supervisor resume is 0.7 pages long based on 450 words per page.
Pos is the most common skill found on a retail supervisor resume. It appears on 7.9% of resumes.

After learning about how to write a professional retail supervisor resume, you can make sure your resume checks all the boxes with our resume builder.

Retail Supervisor Resume Example


Julie Freeman Retail Supervisor Contact Information Irving, TX (570) 555-4899 jfreeman@example.com Skills Retail Locations Safeway Wireless Products Minimal Supervision POS Retail Sales Store Management Sales Floor Timely Paperwork Verizon Employment History Retail Supervisor 2013 - Present Verizon Irving, TX Retail Sales Manager, Verizon/Procellular; Baton Rouge, LA - 2010-2013 Managed staff of 6-15 associates. Executed with timely opening of a new store within a store inside Circuit City. Greet customers and introduced them to the different products. Ensured customers and prospective customers received world class customer service Helped other sales associates in making sales for new customers and current customers. Retail Sales Merchandiser 2010 - 2013 TNG San Antonio, TX Replenished product to a sales floor within a specific time frame and merchandised visual displays to maximize sales. Speak with store management for any concerns. Retail Sales Representative 2008 - 2010 AT&T San Antonio, TX Trained and aided two retail sales consultants to promotion to assistant manager. Achieved number one Retail Sales Consultant in the District. Retail Sales Consultant AT&T. Assisted with customers when sales support staff needed assistance with signing- in and a brief synopsis of their dilemmas. Key Achievements: * Promoted from Retail Sales Consultant to Team Leader as a result of proficiency and forward thinking leadership. Merchandiser, Sales 2003 - 2008 The Coca-Cola Company Houston, TX Meet and exceed customer relations through appropriate daily communication. Stocked/merchandised assigned stores daily with minimal supervision * Worked with store managers to coordinate and build displays Use pallet jacks, fork lifts and etc. Clean back room for making room for deliveries and keeping the back room clean. Education Bachelor's Degree Computer Science 2000 - 2003 University of Houston Houston, TX


Martha Marshall Retail Supervisor Contact Info Bloomington, IL (390) 555-0203 mmarshall@example.com Skills Direct ReportsCustomer RelationsInternetLoss PreventionCRMPowerpointMenu ItemsRetail OperationsGuest ServiceSales Process Employment History Retail Supervisor 2019 - Present Old Navy Bloomington, IL Excelled in training and mentoring subordinates to improve Product Knowledge and Team Building providing excellent customer service. Verify that material selection and pricing levels meet company standards and management guidelines in order to achieve maximum sales and profits. Sales/Marketing 2013 - 2019 State Farm Bloomington, IL Coordinated marketing and sales plans Assisted with internet marketing, advertising, sales, bank specialist and customer service Performed natural online marketing efforts to gain visibility and traffic for insurance website. Brand Ambassador 2012 - 2013 The Light Group Las Vegas, NV Meet personal and store wide sales goals by utilizing effective selling techniques. Assist customer with clothing choices, sizes and styling on the sales floor and fitting in a friendly and efficient manner. Attended product knowledge seminar to be prepared demonstrate product knowledge to the customers at the Duty Free Shop in LAX. Cocktail Waitress 2007 - 2012 Denny's Las Vegas, NV Provided customer service Collected payments from customers Replenished supplies of food, and tableware Resolve customer complaints Prepared tables for meals Requested and recorded customer orders, relayed food orders to cooks, along with computing bills using cash registers. Served and Cleared tables for customers - Customer Service Representative - Inventory and general maintenance of Store Wine presentation: pairing specific menu items with wine selections. Education High School Diploma 2007 - 2007


Janice Gardner Retail Supervisor Reston, VA jgardner@example.com (410) 555-4504 Experience Retail Supervisor 2015 - Present SprintReston, VA Awarded New York Metro Outstanding Retail Sales Rep for the year 1999 and 2000. Retail Merchandiser 2005 - 2015 The Coca-Cola CompanyMartinsburg, WV Stocked and merchandised Coca-Cola products at retail locations. Maintained a clean and organized stock room & managed trade breakage in assigned accounts. Interacted and build rapport with store management and coke management. Retail Sales Merchandiser 2004 - 2005 Macy'sMartinsburg, WV Placed new merchandise on the sales floor to maximize sales & increase earnings. Restock sales floor with new or existing merchandise. Shared product knowledge with customers while making personal recommendations. Retail Sales Representative 1995 - 2004 Macy'sNew York, NY Work closely with management team to train new associates; oriented them on company policies and procedures. Sell men's shoes and suits, provide customer service, organize stock rooms and cash out registers at night. Retail sales in women's shoe department. Skills Customer Confidence Company Processes Full Distribution Action Plans Communication Out-of-Stock Situations Retail Sales Company Standards Company Objectives New Items Education High School Diploma 1995 - 1995

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Retail Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Retail Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Retail Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Retail Supervisor Resume Format And Sections

1. Add Contact Information To Your Retail Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Retail Supervisor Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Retail Supervisor Education

Majors

33.4%

5.8%

5.8%

5.6%

Retail Supervisor Resume Relevant Education Example #1

Bachelor's Degree In Computer Science 2000 - 2003

University of Houston Houston, TX

Retail Supervisor Resume Relevant Education Example #2

Certificate In General Studies 2000 - 2001

Austin Community College Austin, TX

3. Next, Create A Retail Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Retail Supervisor Skills For Resume

POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
Retail Sales Skills
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Top Skills for a Retail Supervisor

Source: Zippia.com

POS, 7.9%

Cash Handling, 7.7%

Product Knowledge, 6.5%

Cleanliness, 6.0%

Other Skills, 71.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Retail Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Retail Supervisor

T-Mobile

Created an environment for discovery that sparked new ideas for using mobile communications.
Aligned performance goals for success by proper coaching, planning, and communication through accountability.
Created Business Requirement Documents, Functional Specifications and created proof of concept for all proposed solutions.
Honored with store keys in first weeks of working Displayed a positive, upbeat.
Coached and developed a winning team with rewards for sales excellence with small business acquisition throughout Northern California.

Work History Example # 2

Retail Supervisor

Dollar General

Verified nightly deposits and performed daily deposit drops.
Inventoried merchandise delivered from the warehouse and maintained positive control of all incoming items.
Mentored new employees, operated a cash register, and prepared financial paperwork.
Opened and closed store, customer service, stocking, payroll, deposits, answering phones
Used software tools including: Payroll Calculators, Schedule Viewers, and programs like Word/Excel/PowerPoint.

Work History Example # 3

Sales Specialist

T-Mobile

Encouraged individuals the importance of building a positive professional relationship with the customer.
Executed role in strengthening communication and cross-coordination among the Sales, Engineering, Marketing, and Business Operations organizations.
Verified large deposits daily for accuracy and provided reconciliation at end of day for the entire store.
Served as a member of the New England SDR focus group.
Performed various communication resolution projects from company as requested.

Work History Example # 4

Crew Leader

U.S. Census Bureau

Maintained payrolls and records for department.
Assigned and mapped duty areas for employees, observed employees in the field, and provided assistance and aid when needed.
Observed Enumerators in the field Verified payroll forms for accuracy Conducted interviews with neighborhood residents
Supervised assigned enumerators in the field to ensure proper information was being collected.
Managed communications between Regional management and Crew Leaders delivering data submissions within tight, often moving, deadlines.

5. Highlight Your Retail Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your retail supervisor resume:

Certified Food Manager (CFM)
Certified Sales Professional (CSP)
Nationally Certified Medical Office Assistant (NCMOA)
Certified Medical Office Manager (CMOM)

More Certifications For Retail Supervisor

6. Finally, Add a Retail Supervisor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Retail Supervisor Resume Skills

POS

Cash Handling

Product Knowledge

Cleanliness

Sales Floor

Wine

Work Ethic

Retail Store

Payroll

Loss Prevention

Sales Associates

Retail Sales

Store Management

Customer Service

Basic Math

Quality Execution

Ladders

Retail Environment

Store Operations

Employee Training

Inventory Control

PET

Cash Management

Competitive Knowledge

Exceptional Guest

Excellent Guest

Customer Satisfaction

Inventory Management

Retail Operations

Retail Associates

Retail Locations

Expense Reports

Bank Deposits

Food Safety

Store Audits

Merchandise Displays

Sales Reports

Customer Complaints

Customer Inquiries

Gift Shop

Performance Reviews

Customer Relations

Cash Drawers

Sales Targets

Upselling

Retail Supervisor Jobs

Links To Help Optimize Retail Supervisor Resumes

Updated May 19, 2023