Value City Furniture jobs - 230 jobs

At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Customer Service Lead, you are a part of this family and critical to our success. The Office Lead achieves assigned individual/team goals and objectives in a timely and efficient manner and is critical to this goal! Why you'll want to join our team: * Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years * Comprehensive medical, dental, and vision benefits & 401K plan * Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. * Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: * Teams with the Home Furnishings Consultant (HFC) and/or Selling Assistant and ensures that all established procedures are followed in a manner that is friendly, courteous, and professional. * May attend sales meetings as directed by supervisor * Discusses payment options with the customer, including financing options. Accesses the order through the POS system, generating a customer invoice * Works with the customer to determine the best delivery date that meets the customer's needs. * Resolves delivery date issues with customer teaming with the HFC or Selling Assistant or Manager as appropriate * In the case where a customer is unsure about their decision to purchase, teams with the HFC or Selling Assistant along with management, as appropriate, to find an alternative to meet the customer's needs * At times confirm the delivery with the customer and may partner with the Warehouse team to confirm receipt, order, and to discuss any specific delivery specifications * Partners with the management team depending on the nature of any issue that may arise * Follows all established office standards, store policies and applicable store procedures in a timely and accurate manner What will help you succeed: * Minimum High School Diploma or equivalent * 1-3 years demonstrated office experience in a retail environment, preferably furniture * Prior customer service experience in a retail store or call center setting a must * Excellent problem-solving skills with a desire to take ownership and resolve customer issues * Customer service oriented with a desire to exceed customer expectations * Ability to lead others in similar roles * Excellent interpersonal communication skills * Solid written communications skills * Excellent organization & follow-through skills * Pleasant, courteous, and professional attitude * Team player

Since 1986, our mission at Arhaus has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible. We are looking for someone who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand. The Graphic Designer of Catalog will support the Creative Team in translating art direction into effective and highly creative photo driven layouts for seasonal catalogs and additional consumer and internal facing projects. You will use your passion for elevated design, photography, and Photoshop to create beautiful layouts, and to reimagine interior spaces. You bring a passion for brainstorming and collaborating on projects in a team-based atmosphere and the proven ability to own designs from start to finish. Key Responsibilities Creating multiple catalog layout solutions that explore different expressions of elevated Typesetting and photographic compositions, to present options for final layout selection. Photoshopping images to align photography with the Creative Director's vision for art direction. Support the Creative Director's vision by creating mood boards including gathering inspiration for interior design direction, photo art direction, floral direction, layout direction, color direction, furniture direction, location direction, and set direction. Preparing presentations for catalog concept reviews and catalog pagination reviews. Manage multiple design projects, and other design deliverables simultaneously. Participate in design reviews with a range of stakeholders across the organization. Drive design projects through all creative phases, from concept, to photoshoot planning, to design reviews, to passing off final files. Responsible for presenting your work to the team, routing files for approval, and releasing organized files to production partners when approved. Maintain accountability for overall quality of creative work. Partner with Marketing leads to explore designs that elevate the brand and excite customers. Experience/Requirements Creative portfolio showing your superior understanding of Photoshop with multiple visual examples of different Photoshop techniques. Graphic design portfolio demonstrating photo driven layouts and print-based design solutions with an elevated aesthetic. Exceptional creative concepting ability, as evidenced by a diverse portfolio of graphic design projects. Eye for visual storytelling with elevated photography, typesetting and graphic design. Experience ensuring designs translate to printed pieces. Organized and able to prioritize, multi-task, and work independently through ambiguity. Experience creating photo driven designs and maintaining consistent typographic standards. Strong project management skills as an individual contributor and the ability to influence others as a project leader. Able to work well in cross-functional teams. Excellent presentation, collaboration, and communication skills, as well as a strong customer service mentality, and ability to build and maintain relationships. Visual design expertise demonstrated through mockups, prototypes, and style guides. Fluent in English, with excellent communication, presentation, and social skills. Strong communication, presentation, and interpersonal skills including the ability to communicate design concepts appropriately to different audiences in varying levels of the organization. Bachelor's Degree in Advertising, Design, or other relevant field. Fluent in Photoshop, InDesign, and Adobe Creative Suite. Passion for Interior design, creative drawing and painting with examples of your work is a plus. EMPLOYEE BENEFITS • Exceptional advancement opportunities • Competitive earnings, bonus opportunities, and generous employee discount • Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) • Flex spending plan • 401K retirement program and 529 college savings plan • Paid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Sourcing Manager role is responsible for leading the sourcing strategy and vendor performance for one or more product categories. Reporting to the Director or Vice President of Sourcing, this role balances cost, quality, service, and risk to deliver business value through high-impact vendor partnerships, effective negotiations, and execution of category plans. The ideal candidate will bring strong sourcing expertise, excellent commercial judgment, and a collaborative mindset to drive both short- and long-term sourcing objectives. This is a critical role that supports Arhaus' brand and growth by ensuring supply continuity, managing global vendor relationships, and delivering best-in-class sourcing performance. While the position may have limited direct reports, it plays a significant leadership role across cross-functional teams and with external partners. Essential Duties & Responsibilities: Category Strategy & Execution Develop and implement sourcing strategies for assigned product categories (e.g., Wood, Bath, Outdoor, etc.) Support vendor identification, selection, and onboarding to ensure best cost, quality, lead time, and compliance Execute RFQ processes and support cost negotiations that support business objectives Analyze market conditions and sourcing risks to inform sourcing plans and vendor decisions Vendor Management & Performance Own vendor relationship management, fostering long-term, collaborative partnerships Monitor and improve performance through KPIs and scorecards (cost, quality, delivery, compliance) Drive continuous improvement initiatives to enhance vendor capability, quality, and service Manage vendor-related disruptions (e.g., delays, shortages, cost escalations) with a solution-oriented mindset Maintain vendor matrix for assigned product categories Vendor onboarding - support negotiating terms and conditions as needed Cross-Functional Partnership Collaborate with Product Development, Buying, Planning, Quality, and Logistics teams to support new product launches and ensure sourcing alignment Support Director/VP in executing the Annual Sourcing Hindsight and contributing to broader sourcing goals and long-term planning Provide input into strategic sourcing and vendor matrix decisions, contributing to long-term category success Reporting & Analysis Prepare and present sourcing performance reports, including savings, lead times, vendor scorecards, and risk assessments Support data-driven decision-making through spend analysis, cost modeling, and benchmarking Leadership & Development May manage 1-2 direct reports (e.g., Assistant / Associate Sourcing Manager) Mentor junior sourcing team members and support knowledge sharing across the function Represent the sourcing function in cross-functional meetings and external vendor engagements Requirements: Bachelor's degree in supply chain, Business, International Trade, or related field 5-8 years' experience in sourcing, procurement, or global supply chain management Track record in managing vendors, negotiating costs, and executing category strategies Strong understanding of sourcing practices, including cost structures, compliance, and logistics Excellent negotiation, communication, and vendor relationship management skills Demonstrated ability to manage multiple priorities in a fast-paced, global environment Strong analytical skills and proficiency with sourcing tools and metrics High ethical standards, business acumen, and professionalism Ability to travel domestically and internationally (approximately 10%) Preferred Qualifications Experience in retail, furniture, home goods, or consumer products industries Familiarity with vendor scorecards and ERP systems (e.g., SAP, Oracle) Knowledge of sustainable sourcing practices and social compliance Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Network Engineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The Network Engineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders. We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate. Essential Duties & Responsibilities: Network Architecture, Deployment & Support Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies. Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments. Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS. Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN. Implement network monitoring, SNMP, syslog, and performance. Security, Compliance & Reliability Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles. Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment. Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records. Cloud, Data Center & Retail Technology Integration Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations. Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure. Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels. Operational & Cross-Functional Support Participate in after-hours maintenance and on-call rotations for critical systems support. Identify opportunities for network improvements, automation, and lifecycle modernization. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience. 4+ years of progressive hands-on experience in enterprise networking roles. Strong proficiency in packet-level troubleshooting and enterprise network design. Experience supporting multi-location environments. Experience with Palo Alto or similar enterprise firewall platforms. Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing). Excellent communication skills with the ability to interact with all levels of the business, including executive leadership. Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations. Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Since 1986, our mission has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible. Arhaus is seeking a Performance Marketing Manager - Paid Media to lead our paid media strategy and execution across paid social, display, video, search and emerging channels. In this highly data-driven, creative role, this individual will be instrumental in shaping and scaling our digital presence, driving profitable growth and brand affinity through innovative campaigns and rigorous performance optimization. Reporting to the Director, Content & Growth Marketing, this leader will own the strategy, planning, execution, budget management and performance across all growth channels and will directly lead and oversee a team of specialists, ensuring both team and channel success. This position is located on-site at our Corporate Headquarters in Boston Heights, OH. Key Responsibilities Own the growth marketing strategy across paid social, display, video, and search, aligning campaigns with business objectives Develop full-funnel paid media plans that drive awareness, engagement, and conversion while maximizing efficiency Set channel KPIs and manage budgets, ensuring delivery against sales and ROI targets Lead cross-functional collaboration, partnering closely with Creative, Analytics, and Ecom to deliver best-in-class campaigns Oversee in platform activation and optimization across all platforms refining targeting, bidding, creative and landing page strategies Translate performance data into insights, providing actionable recommendations to stakeholders and senior leadership Manage vendor relationships to ensure alignment, performance and continuous growth Continuously test and evolve campaigns and strategies, building roadmaps for creative, audience, and channel innovations Lead and develop a high-performing team, providing coaching, feedback, and career development opportunities for direct reports Stay ahead of industry trends and platform updates to inform strategy and maintain competitive advantage Required Experience 4+ years of growth or performance marketing experience, including strategic planning, performance optimization and hands-on execution of multi million dollar programs Demonstrated leadership and people management experience, with proven success managing direct reports Deep understanding of the digital advertising ecosystem, including campaign structure, audience segmentation, bidding strategies, and attribution modeling Demonstrated understanding and experiencing in full funnel strategy Strong storytelling skills with the ability to distill complex data into insights for stakeholders and senior leadership Data-driven problem solving skills, with a desire to look for opportunities through data analysis and to take action on them Experience in a fast-paced environment where deadlines, priorities, and initiatives pivot at the speed of digital trends Self-starter with exceptional organizational, prioritization, and communication skills, with the ability to lead both teams and cross-functional partners Preferred Experience Familiarity with multiple forms of analytics and measurement tools (ie A/B + Brand/Conversion Lift Testing, GA4, Media Mixed Modeling, etc) Experience with retail and/or eCommerce D2C brands Understanding of retail calendar and seasonal process Passion for digital innovation, consumer trends, and the intersection of brand and performance marketing

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. A Web Sales Representative maximizes sales by assisting customers in the selection, purchase, and delivery of merchandise. Duties include providing warm, friendly customer service on line and over the phone as you read each customer's need for assistance and match customer requirements to the benefits of our fine furniture & accessories. You will also complete the sale by collecting any balances due, arranging for delivery and following up on any out-of-stock situations. Successful candidates possess complete product knowledge (we'll train you!), are great multitaskers, and are highly organized with excellent written and verbal communication skills. This role is located onsite with a hybrid schedule at our Corporate Office in Boston Heights, OH. Essential Duties & Responsibilities: Key fundamental skill sets for this role will be: * Field customer sales inquiries and complete/enhance customer orders that originate from inbound web calls, chats and emails * Follow-up on open orders report throughout each week to schedule deliveries and check on delayed merchandise. Follow up with all aspects of each sale until the merchandise is delivered to the customer's home and customer is fully satisfied * Resolves customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations. Refer the situation to store management or customer service department is solution cannot be reached * Creating customers for life by building relationships and providing excellent Arhaus service throughout the sale and delivery process * Handle inquiries, stock availability/status, returns, exchanges, credits and gift cards accurately, completely, and in full accordance with corporate policies * Well versed and comfortable with the computer and other sales systems * Support your co-workers and managers in day-to-day operations including assisting other sales consultant's customers, as necessary * Handles money according to established procedures Requirements: * Monday through Sunday availability is a MUST (weekend hours required, schedule will vary each month) * 9:00am - 5:30pm weekdays, 9:00am - 5:00pm weekends (weekend shifts - remote/work from home) * Prior successful selling experience * Proficient in Microsoft Office Suite * Strong written and verbal communication skills * Highly organized. Excellent follow-up and follow-through skills * Ability to work effectively with a team or independently Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used - and loved - for generations. The Associate Merchandise Planner is responsible for creating and maintaining monthly and yearly financial plans for their assigned categories and effectively partnering with the Merchandising, Sourcing, Channel (Stores / Ecom) and Distribution & Logistics teams on identifying and implementing strategies to achieve the approved plans. Essential Duties & Responsibilities: Develop annual / seasonal / monthly category merchandise financial plans in accordance with company goals, historical performance and trend analysis. Create SKU level sales and inventory plans for seasonal Investment Reviews to ensure the correct inventory levels in place to support category plans. Continuously analyze and reforecast the Open to Buy and recommend / execute strategies to maximize opportunities and minimize risk. Monitor and manage inventory levels throughout product lifecycle to stay in line with the turn and inventory plan, partnering with Sourcing and Vendors to adjust on order where appropriate. Develop and execute price actions to drive sales and margin across new products, promotions and markdowns. Evaluate stock and sales by store or DC for replenishment product and make recommendations to balance inventory and drive SKU productivity. Conduct detailed SKU hindsight analysis and present findings and actions to maximize SKU productivity, margin and turn. Set and communicate KPI targets and updates (e.g. SKU Count & Productivity, Sales, Margin and Inventory targets) to Merchandising partners Requirements: Bachelor's Degree or equivalent business experience Minimum 3 years of experience in Merchandise Planning, Allocation or Buying High proficiency in Excel Thorough understanding of retail math Strong analytical curiosity and critical thinking Drive to problem-solve, continuously improve and execute Strong written and verbal communication skills Self-motivated and able to work in a dynamic / fluid environment with efficiency, accuracy and sense of urgency Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. The Director Site Merchandising will be accountable for developing and implementing a cohesive, integrated product strategy for Arhaus.com that aligns with overall business objectives. This role is responsible for managing product assortment, delivering consistent customer experiences, and supporting the achievement of company sales targets. This role will report into our VP Buying. Essential Duties & Responsibilities: Strategy development: Create and implement a comprehensive omnichannel merchandising strategy that supports the business. This involves using product selling, site engagement, and customer data to identify trends, curating product assortments, and aligning with Total Company as well as E-Commerce sales and profitability goals Team Leadership: Manage team of omnichannel assistant merchants, responsible for product set-up, product maintenance, and regular site audits Product Management: Responsible for the accuracy, completeness, and consistency of the presentation of all product information on Arhaus.com, optimizing to support discovery, engagement, and purchase decisions Product Life Cycle: Bringing new items to life, supporting current assortment, and exiting discontinued products SKU Creation and Maintenance: Linking product information management systems to E-Commerce platform Customer-facing information accuracy: Product Naming, Descriptions, Specifications, Dimensions, Pricing, Imagery, SKUs, Availability Messaging, and more Product Presentation: Ensure products are presented in compelling ways across Arhaus.com through Product Landing Pages, Product Detail Pages, Cross-Selling placements, and other product feature areas, keeping both Total Company and E-Commerce selling performance top of mind. Report on differences in E-Commerce versus Brick & Mortar selling, optimizing placements for all channels Cross-functional Collaboration: Create strong partnerships with the E-Commerce, Marketing, Creative, and Analytics teams to ensure merchandising strategies are optimized as well as innovating new customer experience opportunities Performance Analysis: Leverage reporting from the E-Commerce Analytics team to analyze product sales and site engagement, keeping team members informed of site performance. Collaborate with cross-functional teams to make any necessary adjustments to maximize sales in the short-term while identifying larger themes for long-term product development recommendations Marketing Collaboration: Partner with Marketing team to develop and execute omnichannel product campaigns Brand Representation: Partner with E-Commerce and Marketing teams to balance brand strategy with sales driving techniques Requirements: 5+ years of experience in merchandising or buying within an omnichannel retail environment. E-Commerce and online merchandising experience preferred Strong managerial and leadership skills with a demonstrated track record of setting clear goals, providing constructive feedback, and fostering a high-performance culture Experience with merchandising and retail analytics software, e-commerce platforms, product information management, and inventory management systems Excellent communication and interpersonal skills to build strong relationships with cross-functional internal teams and outside partners Strategic and creative mindset, with a customer-centric approach to merchandising Leadership and project management skills to oversee multiple initiatives simultaneously Strong knowledge of E-Commerce businesses Strong analytical skills with the ability to interpret data and forecast trends A bachelor's degree in merchandising, business, or a related field Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Job Title: Supply Chain Industrial Engineer Department: Supply Chain Reports to: Director of Supply Chain Systems Type: Full-time Description: As Supply Chain Industrial Engineer at Arhaus, you will implement and support Labor Management Systems (LM) within our warehouse and distribution center environments, and support continuous improvement efforts across the supply chain department. You will be responsible for designing, implementing, and optimizing labor standards and engineering processes to drive productivity, efficiency, and cost savings in warehouse and supply chain operations. You will use your background in supply chain technologies and direct experience managing or supporting LM deployments (such as Longbow/Rebus, Manhattan, Blue Yonder, or Korber) to drive the configuration, implementation, training, and support of LM across Arhaus facilities. You will collaborate across operations, IT, and support teams to champion execution and adoption of LM, industry best practices, and operational efficiency strategies. Essential Duties and Responsibilities: * Lead the implementation and configuration of Labor Management Systems (LM) to improve warehouse labor productivity, accountability, and visibility. * Analyze warehouse operational data to identify labor trends and areas for improvement, and share results on a regular cadence with operational leaders. * Collaborate with operations, IT, HR, and 3PL partners to align LM configuration with labor standards and organizational goals. * Support the integration of LM with existing WMS, TMS, and ERP platforms, and support with incident troubleshooting and resolution. * Train leaders and end users in utilizing LM solution successfully and offer support for end users with questions on system use. * Lead lean initiatives and continuous improvement projects in warehouses and supply chain environments. * Develop and maintain system documentation, standard operating procedures, and training materials for end users. * Conduct system testing, validation, and user acceptance testing (UAT). * Provide ongoing support and troubleshooting for LM functionality and reporting tools. * Monitor LM performance and generate reports on productivity, utilization, and compliance. * Work to improve processes and systems to optimize supply chain capabilities. * Partner with business stakeholders to define KPIs and custom reporting requirements. * Stay current with industry best practices and evolving supply chain technologies. * Other duties as assigned. Requirements: * Bachelor's degree in Supply Chain Management, Information Systems, Industrial Engineering, or related field. * 3+ years of experience with supply chain systems, with at least 1-2 years focused on LM implementation or support. * Experience with systems such as Longbow/Rebus, Manhattan LM, Blue Yonder, Korber, or similar platforms. * Familiarity with warehouse processes and labor standards development (engineered or discrete). * Solid understanding of WMS, ERP (e.g. SAP, Oracle), and other supply chain systems. * Strong analytical and problem-solving skills, with ability to interpret operational data. * Excellent communication skills with the ability to translate technical concepts to non-technical audiences. * Experience with SQL, Power BI, or other data analysis/reporting tools is a plus. * Project management or Six Sigma certification is a plus. * This position requires 25% travel in support of training and continuous improvement efforts across facilities. Preferred Experience: * Hands-on experience with incentive-based labor programs and performance tracking. * Prior involvement in multi-site LM rollouts. * Familiarity with Lean/Six Sigma methodologies. * Prior experience with large cube distribution and supply chain operations such as the furniture industry. * Change management or training experience in a warehouse or supply chain environment. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description The IT Service Desk Supervisor is responsible for leading the service desk and providing effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Supervisor is also accountable for incident resolution, service request management, and continuous improvement of service delivery as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations. Essential Duties & Responsibilities · Team Leadership: Manage, mentor, and develop the teams, including setting performance objectives, conducting regular reviews, and providing training to enhance technical and customer service skills. · Service Desk Operations: Oversee the daily operations of the IT service desk, ensuring timely and efficient handling of service requests and incidents. · Performance Monitoring: Monitor operations performance through key performance indicators (KPIs) and provide regular reports on ticket volumes, resolution times, and customer satisfaction. · Process Improvement: Continuously improve service desk processes, implement automation where possible, and ensure alignment with ITIL or other service management frameworks. · Incident & Request Management: Ensure proper incident categorization, prioritization, and resolution in line with service-level objectives (SLOs) and ITIL best practices. · Customer Service: Maintain a high level of customer satisfaction by ensuring the service desk provides consistent, high-quality, and user-friendly support to internal staff. · Escalation Management: Handle escalated technical issues and ensure appropriate resolution, engaging other IT teams or vendors when necessary. · Knowledge Management: Ensure the creation, maintenance, and accessibility of a knowledge base for the service desk, including documentation of common issues, troubleshooting steps, and user guides. · Travel Management: Plan and coordinate travel logistics for field support technicians, ensuring efficient and cost-effective support coverage. · Compliance & Security: Ensure all operations support activities adhere to organizational security policies and compliance requirements, including the handling of sensitive data and securing IT assets. · Vendor Coordination: Work with third-party vendors to resolve hardware, software, or network issues as needed, ensuring minimal disruption to operations. Requirements: · Business Focus - Understands business drivers and how technology enables them; ensures that all technology provided solves a business problem or enables business to increase revenue more than the total cost of ownership. · Communication - Expresses clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting. · Execution - Follows logical approaches to completing work; brings work from inception to successful completion; translates strategies into step-by-step plans for action; monitors work progress to completion; effectively prioritizes; pays close attention to detail. · Accountability - Takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; recognizes the impact of one's behavior on others. · Adaptability - Responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations. · Problem Solving - Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions. Skills Experience: · Bachelor's degree in computer related discipline, or equivalent experience · 4+ years' experience managing enterprise Service Desk · A+ Certification or equivalent experience · ITIL Certification or equivalent experience · Has knowledge of commonly used concepts, practices, and procedures used to deliver and report enterprise service support · FreshService, JIRA (JSM), or equivalent, IT Service Management tool and workflow automation · Remote leadership experience Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Arhaus is seeking enthusiastic and dependable individuals to join our Delivery Scheduling team as Scheduling Specialists. In this role, you will be the key point of contact for our clients, personally reaching out to schedule their deliveries and ensure their experience with us is seamless and memorable. The ideal Scheduling Specialist will possess a passion for providing exceptional customer service, along with the ability to represent the Arhaus brand with professionalism, warmth, and care. You'll play a vital role in maximizing scheduled deliveries while fostering strong relationships with our clients, ensuring their experience reflects the high standards we are known for. Location: On-Site, Boston Heights, OH Shift: Monday - Friday 11:30 pm - 8 pm and Saturdays 9am-5:30pm (5 day work week) Essential Duties & Responsibilities: * Engage with Customers: Handle inbound and outbound calls, assisting customers with scheduling, rescheduling, and confirming their delivery times. * Provide Exceptional Service: Inspire and encourage customers to take their delivery, offering friendly, professional, and personalized service at every step. * Problem-Solving: Address any concerns, delays, or issues with delivery times while providing appropriate solutions and alternatives. * Attention to Detail: Accurately input and update customer information and delivery schedules into the system, ensuring all details are correct. * Work in a Fast-Paced Environment: Manage a high volume of calls and deliver timely, efficient service while maintaining a calm and positive demeanor. * Collaborate with Teams: Coordinate with logistics and delivery teams to ensure accurate scheduling and smooth delivery execution. * Customer Retention: Strive to build long-term relationships with customers by creating positive experiences that encourage repeat business and referrals. Requirements: * Experience: Previous experience in a customer service or call center role preferred, especially in delivery scheduling or logistics. * Skills: Excellent communication skills (verbal and written), active listening, and the ability to explain complex information clearly and concisely. * Attention to Detail: Strong organizational skills with an emphasis on accuracy in data entry and scheduling. * Problem-Solving Abilities: Ability to think quickly on your feet and resolve any customer concerns or issues related to delivery scheduling. * Adaptability: Comfortable working in a fast-paced environment with the ability to manage competing priorities. * Empathy: Ability to understand and address customer needs with patience and care. Arhaus Offers: * Competitive earnings, bonus opportunities, and employee discounts * Medical, dental, vision, and life insurance benefits * Flex spending plan * 401K retirement program and 529 college savings plan * Paid vacations and holidays (Full-time employees only) * Exceptional advancement opportunities Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. #LI-onsite

We are seeking a motivated and enthusiastic Client Services Training Facilitator to join our dynamic team at Arhaus, where you will play a key role in shaping the future of our Client Services team. This position offers an exciting opportunity to work in a fast-paced call center environment and support the development of our team. As a Client Services Trainer, you will be responsible for facilitating our training program to ensure that our representatives are equipped with the skills and knowledge necessary to deliver outstanding service to our clients. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Key fundamental skill sets for this role will be: * Equip representatives with the requirements needed to effectively interact with customers and be proficient in applications, resolution strategies, product knowledge and soft skills. * Assist in the preparation and execution of training materials for new hires and existing client service representatives. * Conduct role-playing exercises, simulations, and training sessions to ensure agents are fully prepared to handle client inquiries effectively. * Facilitate continued education with existing representatives * Observe and evaluate agents' performance, providing constructive feedback to help them improve their communication and problem-solving skills. * Support the creation of training manuals, FAQs, and other resources to enhance agents' performance. * Help facilitate onboarding for new employees, ensuring a smooth transition into their roles. * Assist in tracking the progress of trainees and provide progress reports to management. * Answer questions and provide coaching to client service representatives regarding best practices, product knowledge, and company policies. * Collaborate with senior trainers and management to identify areas for improvement in training programs. * Stay up to date with new product offerings, updates to policies, and client service technologies to keep training materials current. * Participate in team meetings and contribute to the development of strategies that enhance training effectiveness and employee engagement. * Must be able to speak to and lead training teams while keeping trainees on task. Requirements: * High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus. * 1-2 years of experience with training or mentoring colleagues in a client service or retail environment is required. * Familiarity with learning management systems (LMS) or training software is preferred. * Knowledge of retail industry best practices and client service standards is a highly valued. * Strong communication and interpersonal skills, with the ability to explain concepts clearly and effectively. * Excellent listening skills and patience when assisting others. * Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Strong organizational skills with attention to detail. * Ability to work both independently and as part of a team. * A passion for helping others succeed and grow. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

As the DC Yard Driver, you will: Coordinate movement of all in-bound and out-bound trailers in the yard. Move trailers to and from the yard based on instructions received from the shipping or receiving coordinators. * Complete a DVIR on the yard tractor at the beginning of the shift. * Receive instructions from the coordinator on what trailers need to be moved to which doors. * Follows all yard safety procedures including but not limited to * Staying alert to traffic in the yard * Hooking tractors * Removing chocks * Handling swing outdoors * Close all trailer doors before exiting the yard. * Follows the rules of the road to transfer trailers to other warehouses. The ideal candidate will meet the following requirements: * High School Diploma or GED * Must have a current CDL (Class A) to drive on public roads. * Ability to work 3rd shift- Sunday through Thursday. * Must be able to provide a good safety record and maintain this record while in this position. * Must have good attendance record and past record of dependability. * Must have the ability to communicate and work well with other departments (particularly shipping and receiving coordinators). * Must be willing to work OT as necessary. * 5 years of good driving experience; would consider less experience if candidate worked as yard driver. Performs other duties as assigned by manager

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times. As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus. If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position in Akron! RESPONSIBILITIES Meets required monthly sales and productivity standards Continually develops enhanced selling behaviors according to our selling model Demonstrates strong product knowledge Maintains a guest book to organize, generate and cultivate business Performs proactive and consistent follow-up with all guests before and after the sale and at delivery Works to improve performance based on feedback provided by store management Promptly solves guest concerns Performs all opening and closing duties as directed Accurately performs all systems functions and maintain operational standards Responsible for recording all hours worked Reviews and acts upon all email and company communications Participates in weekly one on ones and team meetings Works in collaboration with all team members REQUIREMENTS Driven to achieve sales goals Demonstrates knowledge and passion for company products and services Strong organizational, time management, technological and communication skills Works well independently and collaboratively Ability to deliver high-quality guest relations Sales skills, sense of design or related experience preferred Professional appearance and demeanor Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays) COMPENSATION $22,256 (lowest hourly base) - $350,000 annual Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location EMPLOYEE BENEFITS Exceptional advancement opportunities Competitive earnings, bonus opportunities, and generous employee discount Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) Flex spending plan 401K retirement program and 529 college savings plan Paid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Inventory Exceptions Specialist will exhibit customer delivery exceptions with an urgency based in accuracy, to account for and solve any inventory discrepancies pre or post delivery that could potentially negatively impact the customer experience. This ranges from coordinating with our 3PL delivery providers across the country to ensure they have accurate inventory to fulfill our customer's delivery needs, as well as accounting for any reverse logistics exceptions that may occur, and again ensuring the customer experience is positive! The Inventory Exceptions Specialist will also have a deep involvement with understanding and reviewing the multi-system transactions that occur throughout the lifespan of an order, and how to cross-functionally address variances to solve for our customers' account accuracy as well as our inventory on hand accuracy. The ideal candidate demonstrates consistent problem-solving judgement, strong analytical skills, and an eagerness and willingness to constantly improve. The Inventory Exceptions Specialist will work out of the Arhaus Boston Heights Corporate Campus main building, and will be an integral part to being the best logistics team in retail! Essential Duties & Responsibilities: Daily, review and solve for all reported orders and inventory exceptions that are directly tied to customer orders, including but not limited to OS&D (overage, shortage & damage) processing on the inbound receiving side, as well as accounting for any exceptions at the point of delivery, ensuring orders are reflecting correctly and inventory is matching through to our ERP system. In a timely fashion, ensures that all returns, exchanges and exceptions that resulted in return inventory are processed accurately, allowing for a seamless reverse logistics flow back to points of origin or clearance outlets. On a as-needed basis, will assist with quality and product status changes and holds as they pertain to customer orders, ensuring that all negative impacts are mitigated and communicated. Contributes to their assigned case load of reviewing and actioning on logistics help request tickets from both internal teams and external business partners, with a special emphasis on customer sales orders. Assists internal business teams both within and out of Arhaus Supply Chain, to achieve task or project goals on both a scheduled and as-needed basis. Works to continually improve processes both within the role and cross functionally, to always look for areas of accuracy improvement and efficiency gains. Understanding the intricacies and systematic interactions of ERP, WMS and other logistics and order management systems to efficiently monitor and move inventory, while accounting for the subsequent customer order impact. Ensures all company policies and procedures are followed, while striving to be a role model associate! Requirements: Education: High school diploma; College degree preferred. Exceptional research, analytical, and problem-solving skills, with the ability to prioritize tasks in a fast-paced environment. Strong collaboration, relationship-building, and communication skills, with the ability to influence and lead discussions with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Teams) and inventory management tools. Years of experience: 1 year minimum of inventory control experience, ranging anywhere from cycle counting, WMS and ERP System experience with research and corrective actions, to sales order exception auditing and processing. Understanding of general logistics and warehousing work practices in logistics and warehousing, including but not limited to order processing, picking, shipping and delivery/return processes and procedures. Dedicated to business needs and allow flexibility with work hours if necessary Demonstrated ability to adapt to a rapidly changing environment while maintaining high attention to detail. Experience in public company environments and compliance with regulatory standards (e.g., SOX) is strongly preferred. Ability to thoroughly manage time and all assigned tasks at both an individual level and a team level. Builds respectful and effective working relationships; collaborates with others to achieve common goals and is always willing to learn and lead. Brings an All-In attitude to the workspace every day! Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

About Arhaus Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. About Corporate Finance Roles at Arhaus If you're seeking a challenging role in Corporate Finance but don't see an immediate opening that aligns with your expertise-whether in FP&A, Accounting, Treasury - or other parts of business. We encourage you to apply and submit your resume here. We actively pipeline talent and will reach out when a future opportunity becomes available that matches your skills. If you are ready to take on a strategic role where your financial expertise directly drives operational efficiency and excellence, submit your information to our Talent Network. Education: Bachelor's degree in Finance, Accounting, or a related quantitative field. Technical Expertise: Advanced proficiency in Microsoft Excel, including functions, pivot tables, data analysis, and building robust financial models. Proficiency in Microsoft PowerPoint for presentation development. Core Knowledge: Functional knowledge of financial analysis, budgeting, forecasting, and the ability to write clear, compelling financial reports. Knowledge of GAAP accounting principles as they relate to budgeting and forecasting. Skills: Strong analytical, problem-solving, and communication (written and verbal) skills, with the ability to clearly articulate complex financial concepts to non-financial audiences. Character: A high level of ethics, integrity, judgment, and the ability to handle confidential information. Successful candidates must be highly skilled, solutions-oriented leaders with a strong commitment to operational excellence and risk mitigation. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

The DC Inventory Control Manager will oversee all aspects of inventory management within the distribution center, with a primary focus on compliance, accuracy, and risk mitigation. This role ensures inventory integrity through rigorous controls, audits, and process adherence. The Manager will be accountable for ensuring that the DC operates in compliance with company policies, financial standards, regulatory requirements, and internal/external audit expectations. Key Responsibilities Compliance & Controls • Enforce company inventory control policies aligned with SOX, GAAP, and internal compliance requirements. • Ensure adherence to regulatory standards. • Partner with Internal Audit and Finance to establish robust control frameworks for all inventory transactions. • Maintain documentation of procedures and compliance checkpoints for audit readiness. • Lead internal audit activities related to DC inventory and resolve findings promptly. Inventory Accuracy & Integrity • Oversee cycle counting programs and annual physical inventories. • Monitor and analyze inventory variances; implement corrective actions to prevent recurrence. • Develop and maintain KPI reporting on inventory accuracy, shrink, write-offs, and compliance exceptions. • Partner with leadership and provide reporting highlighting risks and lost product. • Ensure system data integrity across ERP/WMS platforms. Risk Management & Process Improvement • Identify and mitigate compliance risks in receiving, picking, packing, returns, and reverse logistics processes. • Implement training programs for DC staff to strengthen compliance awareness and accountability. • Collaborate with Operations, Finance, and IT to enhance system controls and process automation. • Drive root cause analysis for compliance breaches and inventory discrepancies. Leadership & Collaboration • Lead a team responsible for inventory accuracy and compliance within the DC. • Serve as primary liaison between DC Operations, Finance, Audit, and Corporate Compliance teams. • Foster a culture of integrity, accountability, and continuous improvement. Qualifications • Bachelor's degree in Supply Chain, Logistics, Accounting, or related field required. • 7+ years of inventory control or distribution center experience, with at least 3 in a leadership role. • Ability to operate equipment (PIT machines, reach truck, etc.) • Strong knowledge of compliance frameworks (SOX, GAAP) and regulatory standards. • Experience managing audits and implementing compliance-driven controls. • Proficiency in WMS, ERP, and Microsoft Excel. • Performs other related duties and ad-hoc assignments as required to support business needs. • Exceptional analytical skills with ability to interpret and act on complex data. • Strong leadership, communication, and change management skills. • Ability to travel as needed, up to 25% Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. In this exciting role, you are creating lasting relationships while assisting clients with the selection, customization, and purchase of merchandise. You will be working on larger scale projects and presentations for clients. RESPONSIBILITIES Work on multiple projects both collaboratively with Interior Specialist and independently with different budgets, sizes and scale. Network and support client interaction both in store and at design events such as Architectural Digest Shows, Show Homes, etc. Attain Sales goals through collaborative and individual design projects. Mentor Design Consultants on individual projects. Train and develop team to present layouts, complete house calls, etc. Multitask designing, mentoring and project management of designated design business. Present to clients using Arhaus presentation guidelines and standards. Performs special projects as assigned. Demonstrates the ability to handle multiple tasks with little or no supervision. Other duties as may be determined by management to perform the necessary functions of the position on an as-needed basis. REQUIREMENTS To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Interior Design degree or equivalent. 2 - 4 years interior design experience. House call and interior installation experience. Portfolio of finished projects available for review. Demonstrated understanding of a luxury brand experience. Excellent oral and written communication skills. Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening. Exceptional organization, time management, customer service, project estimating and problem-solving skills. Ability to use time effectively and efficiently; can attend to a broader range of activities; handles multiple demands and competing priorities effectively. Style leader and color specialist. Works well both independently and in groups of varying sizes. Strong emphasis on quality in presentation skills - including space planning, rendering, etc. Extensive Arhaus product knowledge (can be learned, but must have prior experience). COMPENSATION $60,000 (minimum base salary) - $165,000 annual Includes base salary and (if achieved) Monthly Sales Incentives and Quarterly Bonuses Compensation based on several factors including, but not limited to, experience, store volume, and location EMPLOYEE BENEFITS Exceptional advancement opportunities Competitive earnings, incentive opportunities, and generous employee discount Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) Flex spending plan 401K retirement program and 529 college savings plan Paid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

About Arhaus Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. About Corporate IT Roles at Arhaus If you're seeking a challenging role in Corporate IT but don't see an immediate opening that aligns with your expertise-whether in Infrastructure Engineering, Cyber Security, Enterprise Applications, Data Analytics, or IT Project Management-we encourage you to apply and submit your resume here. We actively pipeline talent and will reach out when a future opportunity becomes available that matches your skills. Corporate IT professionals at Arhaus are strategic partners accountable for the stability, security, and innovation of our entire technology ecosystem. They are responsible for: Architecting and maintaining scalable, high-availability infrastructure (on-premise and cloud-based) to support rapid business growth and operational efficiency. Developing and enforcing robust security protocols and zero-trust models to protect customer data, intellectual property, and enterprise resources, managing the full incident response lifecycle. Optimizing and integrating our core enterprise applications (e.g., ERP, WMS, e-commerce platforms) to streamline cross-functional workflows and enhance user experience. Collaborating with key business units-including Supply Chain, Finance, Retail Operations, and Merchandising-to understand strategic requirements and translate them into reliable, compliant technology solutions that drive business value. Successful candidates must be highly skilled, solutions-oriented technologists with a strong commitment to operational excellence and risk mitigation. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.