Office Lead
Value City Furniture job in Louisville, KY
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Customer Service Lead, you are a part of this family and critical to our success. The Office Lead achieves assigned individual/team goals and objectives in a timely and efficient manner and is critical to this goal!
Why you'll want to join our team:
* Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
* Comprehensive medical, dental, and vision benefits & 401K plan
* Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
* Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like:
* Partner with the customer to ensuring we meet or exceed the customers' expectations and needs.
* Function as an integral part of the total customer service experience from the transaction of the sale through to the successful delivery to the customer.
* Partner with the customer service team to ensure that all customer and sale information is complete and accurate.
* May also partner with other customer service team members and management to enhance the overall buying experience and help ensure customer satisfaction.
* Follow customer service and sales procedures and techniques and ensures that store policies and procedures are maintained accordingly.
* Lead office support positions (Office Support Team) to ensure the customers' expectations are met
* Provide training for new hire office team members and ensures a great onboarding experience through training ramp up
* Assist with office support development and ongoing training as needed
* Partner with the customer to determine the best delivery date that meets the customers' needs
* Resolve delivery date issues with customer. Should a customer change their mind the office lead would partner with management, as appropriate, to find an alternative that meets the customers' needs
* May confirm the delivery with the customer and may interact with the Warehouse Team (Delivery Driver/Helper) to confirm receipt, order conformance, and to discuss any specific delivery specifications
* Partner with the management team depending on the nature of any issue that may arise- Sales, payment, delivery
* Assist the customer service team in resolving customer issues. Ensure customer satisfaction
* Follow all established office standards, store policies and applicable store procedures in a timely and accurate manner.
* What will help you succeed:
* 1-3 years demonstrated office experience in a retail environment, preferably furniture
* Prior customer service experience in a retail store or call center setting a must
* Excellent problem-solving skills with a desire to take ownership and resolve customer issues
* Customer service oriented with a desire to exceed customer expectations
* Ability to lead others in similar roles
* Excellent interpersonal communication skills
* Solid written communications skills
* Excellent organization & follow-through skills
* Pleasant, courteous, and professional attitude
* Team player
Sales Associate - White House Black Market
Louisville, KY job
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
* Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
* Signs up clients for reward program.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Knows current product fit and style assortment offerings in store and on line.
* Maintains consistent client communication through utilization of customer book.
Operational Excellence
* Supports replenishment activities that keep the store full and abundant.
* Assists with locate fulfillment.
* Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
* Assist with boutique cleanliness and organization
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving.
* Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* Retail or sales experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers, Associates, and Management
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3084 The Summit Louisville
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Louisville, KY job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0413 Paddock Shops
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Support Associate - Soma
Louisville, KY job
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
* Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* Previous stock or cashier experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5200 Oxmoor Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Sales Lead - Soma
Louisville, KY job
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
* Motivates and inspires store team, promoting a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Management to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that Store Team adheres to all employment practices and policies.
* Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* 1+ year retail or sales management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal and written skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Knowledge of administrative aspects of store operations
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5200 Oxmoor Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Manager In Training Part - time
Louisville, KY job
00515 Louisville, KYLE_301 Hibbett Retail, Inc.
Hourly:
$9.00 - $11.70Job Title: Manager In Training Department: Retail FLSA Status: Non-Exempt Reports To: Store Manager SUMMARYThe Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyDistrict Manager, Kentucky
Louisville, KY job
The District Manager (DM) is accountable for the overall performance of multiple-store locations and businesses (Retail, Rental, Custom and Tailoring) and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. This position is based in the Louisville or Lexington and reports directly to the Zone Vice President.
To be successful in this role individual needs to excel in the following categories.
* Leadership
* Performance
* Workplace
* Operational Excellence
* Customer Experience.
Leadership:
* Sets clear expectations for store leadership and holds teams accountable to drive results.
* Models company values and leads by example as an active coach.
* Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities.
* Demonstrates consistent communications with district team to ensure alignment between the stores and company expectations.
* Provides strategic oversight and guides teams to identify, recommend and implement changes to improve productivity.
* Partners, influences, and builds confidence with internal and external stakeholders.
* Aspires to advance and invests in personal growth.
Performance
* Achieves district business plans, including sales, profitability, and other financial measurements.
* Analyzes key metrics to ensure established goals are met and trains store managers to use store reporting to evaluate business performance.
* Develops and implements district/ region strategy to maximize sales and drive consistent performance results across all stores in the region.
* Evaluates store schedules to ensure proper planning to execute initiatives, store tasks and maintain proper sales coverage to provide a legendary customer service experience.
* Presents opportunities with fact-based information and recommendations for solutions or support needed.
* Manages store and district budgets effectively.
* Understands the demographics of the market to provide insights on real estate and traffic trends.
* Conducts competitive market visits or research to create fact-based analysis.
* Leads store teams to manage local marketing events and business outreach opportunities.
* Identifies underperforming stores and develops a business plan to address effectively.
Operational Excellence
* Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment.
* Prioritizes work schedule and store visits based on store performance.
* Ensures store managers are efficient at using all tools to sustain operationally sound stores.
* Stays informed on corporate communication, directives, initiatives, and policies/procedures.
* Implements in-store programs and best practices to increase efficiencies in sales, service, and operations.
Workplace
* Creates an engaged and inclusive environment where opinions and contributions are recognized and valued.
* Makes employment decisions and/or recommendations to sustain high performing and diverse store teams.
* Supports a culture of learning and development, ensuring training tools are leveraged to on-board new employees and develop high potential talent.
* Creates a steady pipeline of internal and external talent at all levels through recruitment and succession planning.
Customer Experience
* Ensures stores are trained on the company service model and are creating a legendary customer experience.
* Leads store teams to exceed customer expectations in all interactions and are achieving a high Net Promoter Score (NPS).
* Leverages customer feedback to take appropriate actions and prevent or resolve customer concerns.
* Evaluates stores to confirm stores are visually set to brand standards and executing marketing initiatives per company direction.
Qualifications
* Bachelor's Degree preferred or equivalent experience.
* Minimum 2 years of experience successfully leading, managing, and developing retail teams or equivalent experience.
* Must have strong decision-making and problem-solving skills.
* Strong quantitative and analytical skills with a deep understanding of site analytics, sales and financial data.
* Creative, and business savvy individual who demonstrates good judgement.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational, leadership skills with the ability to multi-task in a fast-paced and dynamic environment.
* Excellent written and verbal communication skills, with the ability to actively listen and effectively communicate with all levels, both internal and external.
* Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at different levels.
* Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments
* Proven ability to develop staff members into high performing individuals and team members by providing training and development
* Experience building organizations with strong teams and truly committed staff - evidenced by employee retention and engagement.
* Proficient in technology systems, applications, Microsoft Office and video conferencing.
* Travel is required.
Pay Range : $100,000 - $120,000
We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
Support Associate - Chico's
Simpsonville, KY job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* Previous stock or cashier experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
1193 The Outlet Shoppes of the Bluegrass
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Office Supervisor
Louisville, KY job
We're looking for a bright, energetic Office Supervisor to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork.
Pay: Starting between $15.50 to $19.00 an hour, based on experience.
Schedule: Monday - Friday and weekends, our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday.
This is your Opportunity to:
* Supervise and perform all functions in the Guest Services Office.
* Assist with duties required of the Office Coordinator as needed
* Communicate and train any changes to company policy and procedures for the Guest Service Office.
* Ensure the Guest Service Office is always staffed sufficiently.
* Answer incoming calls, distribute calls/messages, and manage store voicemail.
* Handle customer complaints, initiate and follow up on existing customer service tickets.
* Complete daily opening and closing procedure checklists
* Maintain office supplies and office machines.
* Perform regular audits of the store operations as stated in the Quarterly Audit Checklist.
* Assist manager with inventory.
* Process AP functions: merchandise and expense invoices, RTVs, purchase orders, special orders, etc.
* Make or ensure bank deposits are made daily by management.
* Create and process employee sales.
May also perform HR/Payroll Duties:
* Process I9 Verifications.
* Maintain and approve time records for hourly team members.
* Ensure timecards are submitted for approval.
* Assist with hiring, performance reviews, and coaching for all Office Assistants.
* Conduct new employee orientations.
* Ensure HR posters are current and accounted for.
* Ensure OSHA logs and postings are current.
* Maintain the HAZCOM book and any applicable updates and training needed.
We Offer:
* Paid comprehensive training.
* Flexibility to draw pay between pay cycles with our Daily Pay Program.
* 401K program with a company match of 4%.
* Generous benefits package with premier medical, dental, and vision partners.
* Paid time-off includes vacation, sick time, personal days, company holidays.
* Ability to advance within the company if desired.
* Opportunities to give back to the community.
* Substantial associate discount on our quality merchandise.
* Bonus program for Team Member Referrals.
* Educational financial assistance.
* Complimentary health and wellness program.
Earning Opportunity:
* Starting between $15.50 to $19.00 an hour, based on experience.
* Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles.
Job Requirements
Qualifications:
* High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
* 1-3 years of experience in an office environment and customer service preferred.
* General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred
* Strong math, communication, and customer service skills
* Highly organized with the ability to multitask.
* Able to follow oral and written instructions and work independently with discretion.
Work Environment:
* Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.
* Work weeks typically include Monday - Friday, occasional weekends, our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday.
Physical Demands:
* While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Nearest Major Market: Louisville
Job Segment: Office Manager, Clerical, Manager, Administrative, Customer Service, Management
Sales Associate
Louisville, KY job
00515 Louisville, KYLE_301 Hibbett Retail, Inc.
Hourly:
$9.00 - $9.00
Job Title: Sales Associate
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Consistently set goals to grow and improve selling skills and track overall sales.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
Consistently achieve and/or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
Attend all staff meetings and tech clinics for the store.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities for this role.
QUALIFICATIONS
0-2 years of customer service experience.
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyManager In Training Full - time
Radcliff, KY job
00555 Radcliff, KYLE_301 Hibbett Retail, Inc.
Hourly:
$9.00 - $11.70Job Title: Manager In Training Department: Retail FLSA Status: Non-Exempt Reports To: Store Manager SUMMARYThe Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyAssistant Store Manager - Chico's
Simpsonville, KY job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
1193 The Outlet Shoppes of the Bluegrass
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Office Supervisor
Louisville, KY job
We're looking for a bright, energetic Office Supervisor to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork.
Pay: Starting between $15.50 to $19.00 an hour, based on experience.
Schedule: Monday - Friday and weekends, our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday.
This is your Opportunity to:
Supervise and perform all functions in the Guest Services Office.
Assist with duties required of the Office Coordinator as needed
Communicate and train any changes to company policy and procedures for the Guest Service Office.
Ensure the Guest Service Office is always staffed sufficiently.
Answer incoming calls, distribute calls/messages, and manage store voicemail.
Handle customer complaints, initiate and follow up on existing customer service tickets.
Complete daily opening and closing procedure checklists
Maintain office supplies and office machines.
Perform regular audits of the store operations as stated in the Quarterly Audit Checklist.
Assist manager with inventory.
Process AP functions: merchandise and expense invoices, RTVs, purchase orders, special orders, etc.
Make or ensure bank deposits are made daily by management.
Create and process employee sales.
May also perform HR/Payroll Duties:
Process I9 Verifications.
Maintain and approve time records for hourly team members.
Ensure timecards are submitted for approval.
Assist with hiring, performance reviews, and coaching for all Office Assistants.
Conduct new employee orientations.
Ensure HR posters are current and accounted for.
Ensure OSHA logs and postings are current.
Maintain the HAZCOM book and any applicable updates and training needed.
We Offer:
Paid comprehensive training.
Flexibility to draw pay between pay cycles with our Daily Pay Program.
401K program with a company match of 4%.
Generous benefits package with premier medical, dental, and vision partners.
Paid time-off includes vacation, sick time, personal days, company holidays.
Ability to advance within the company if desired.
Opportunities to give back to the community.
Substantial associate discount on our quality merchandise.
Bonus program for Team Member Referrals.
Educational financial assistance.
Complimentary health and wellness program.
Earning Opportunity:
Starting between $15.50 to $19.00 an hour, based on experience.
Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles.
Job Requirements
Qualifications:
High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
1-3 years of experience in an office environment and customer service preferred.
General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred
Strong math, communication, and customer service skills
Highly organized with the ability to multitask.
Able to follow oral and written instructions and work independently with discretion.
Work Environment:
Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.
Work weeks typically include Monday - Friday, occasional weekends, our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Seasonal Sales Associate
Louisville, KY job
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
* Desire to learn and adapt to new programs
* Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
Our Seasonal Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to:
* Engage as a member of a high-performing team through trust, commitment, and a focus on results.
* Build a relationship with your customer from greeting through post-sale contact.
* Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
* Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
* Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
* Handle the cash register, as a cashier, at the point of sale in the store.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Manager In Training Part - time
Jeffersonville, IN job
01699 Ft Wayne (Jefferson Pointe), INLE_301 Hibbett Retail, Inc.
Hourly:
$12.50 - $12.50Job Title: Manager In TrainingDepartment: RetailFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities.ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyAssistant Manager
Jeffersonville, IN job
01699 Ft Wayne (Jefferson Pointe), INLE_301 Hibbett Retail, Inc.
Hourly:
$14.50 - $16.50
Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager.
Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assist the Store Manager in overall personnel recruiting, training, and evaluation.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyRetail Sales Associate Part Time
Louisville, KY job
Retail Sales Associate - Part-time
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring\:
• Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to\:
• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Auto-ApplyStore Manager 1699
Jeffersonville, IN job
01699 Ft Wayne (Jefferson Pointe), INLE_301 Hibbett Retail, Inc.
Hourly:
$19.50 - $24.00Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Is responsible for driving store sales and sales goals, consistently focused on company growth.
Manage and control the assets of the company by managing their designated store.
Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
Directs staff to ensure all responsibilities and standards in each department are completed.
Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
Bachelor's degree in business or a related field or equivalent experience.
Experience working in a retail environment, preferably in footwear and athletic apparel.
Experience in managing and cultivating a sales team.
3-5 years of customer service experience. 3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinker with demonstrated business acumen.
Ability to problem solve and juggle multiple tasks and priorities.
A strong commitment to customer service.
Strong leadership and communication skills.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyRetail Sales Associate Part Time
Louisville, KY job
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Retail Sales Associate - Part-time
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring\:
• Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to\:
• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.
Auto-ApplySales Associate
Jeffersonville, IN job
01699 Ft Wayne (Jefferson Pointe), INLE_301 Hibbett Retail, Inc.
Hourly:
$11.50 - $11.50Job Title: Sales AssociateDepartment: RetailFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.ESSENTIAL DUTIES AND RESPONSIBILITIES
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by the organization.
Consistently set goals to grow and improve selling skills and track overall sales.
Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
Consistently achieve and/or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
Attend all staff meetings and tech clinics for the store.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities for this role.
QUALIFICATIONS
0-2 years of customer service experience.
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-Apply