Assistant Store Manager - White House Black Market
Columbus, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 15.10 to 18.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Upper Arlington, OH jobs
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
POSITION OBJECTIVE:
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 15.10 to 18.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Manager - Chico's
Jeffersonville, OH jobs
This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.
FUNCTIONAL RESPONSIBILITIES:
* Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions.
* Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development.
* Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks.
* Leads merchandising activities resulting in healthy product turnover and gross margin.
* Continuously ensures compliance with company policies and procedures and applicable laws.
* Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching.
* Supports in-store company sponsored events, philanthropy, or other initiatives.
* Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience.
* Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards.
* Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge.
* Manages controllable expenses through effective scheduling and financial discipline.
* Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines.
* Leads, directs, and drives execution of tasks with a high level of productivity.
* Confirms schedules are written to support business peaks, associate availability, and operational tasks.
* Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always.
* Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
* Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Decision Quality: Making good and timely decisions that keep the organization moving forward.
* Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
* Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
QUALIFICATIONS:
* High School Required; Some college or bachelor's degree preferred
* 18 years old or older
* 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position
* Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
* Proven ability to foster team commitment and create a positive, inclusive working environment
* Demonstrated ability to function as a role model, ensuring that the customer remains the top priority.
* Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
* Knowledge of visual standards and techniques, and ability to implement
* Demonstrated strong verbal and written communication skills
* Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results
* Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
* Requires physical activity which may require lifting (up) to 50 pounds
The wage range for this position is 52,000 to 62,400. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - White House Black Market
Westlake, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Hudson, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager
Columbus, OH jobs
Assistant Manager
Reports to Store Manager:
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
To be successful in this role the role you will\:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership:
• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations
• Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.
Operational Excellence:
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists with training store staff on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, and policies and procedures.
• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists in creating a steady pipeline of external talent through recruitment.
• Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.
Customer Experience:
• Assists with training the store team on the customer service expectations to create an exceptional customer experience.
• Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Auto-ApplyStore Lead
Columbus, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Columbus, OH jobs
Qualifications:
• Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Auto-ApplyStore Lead
Dublin, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Dublin, OH jobs
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Auto-ApplyStore Lead
Beavercreek, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Manager 1592
Ohio jobs
01592 Colerain, OHLE_301 Hibbett Retail, Inc.
Hourly:
$16.50 - $19.90Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Is responsible for driving store sales and sales goals, consistently focused on company growth.
Manage and control the assets of the company by managing their designated store.
Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
Directs staff to ensure all responsibilities and standards in each department are completed.
Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
Bachelor's degree in business or a related field or equivalent experience.
Experience working in a retail environment, preferably in footwear and athletic apparel.
Experience in managing and cultivating a sales team.
3-5 years of customer service experience. 3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinker with demonstrated business acumen.
Ability to problem solve and juggle multiple tasks and priorities.
A strong commitment to customer service.
Strong leadership and communication skills.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyStore Manager 168
Mount Vernon, OH jobs
00168 Mount Vernon, OHLE_301 Hibbett Retail, Inc.
Hourly:
$16.50 - $19.90Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Is responsible for driving store sales and sales goals, consistently focused on company growth.
Manage and control the assets of the company by managing their designated store.
Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
Directs staff to ensure all responsibilities and standards in each department are completed.
Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
Bachelor's degree in business or a related field or equivalent experience.
Experience working in a retail environment, preferably in footwear and athletic apparel.
Experience in managing and cultivating a sales team.
3-5 years of customer service experience. 3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinker with demonstrated business acumen.
Ability to problem solve and juggle multiple tasks and priorities.
A strong commitment to customer service.
Strong leadership and communication skills.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyStore Lead
North Canton, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Dayton, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Manager 1682
Huber Heights, OH jobs
01682 Huber Heights, OHLE_301 Hibbett Retail, Inc.
Hourly:
$16.50 - $19.90Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Is responsible for driving store sales and sales goals, consistently focused on company growth.
Manage and control the assets of the company by managing their designated store.
Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
Directs staff to ensure all responsibilities and standards in each department are completed.
Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
Bachelor's degree in business or a related field or equivalent experience.
Experience working in a retail environment, preferably in footwear and athletic apparel.
Experience in managing and cultivating a sales team.
3-5 years of customer service experience. 3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinker with demonstrated business acumen.
Ability to problem solve and juggle multiple tasks and priorities.
A strong commitment to customer service.
Strong leadership and communication skills.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyManager In Training Part - time
Huber Heights, OH jobs
01682 Huber Heights, OHLE_301 Hibbett Retail, Inc.
Hourly:
$11.70 - $14.25Job Title: Manager In TrainingDepartment: RetailFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities.ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett.
Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyAssistant Store Manager
Springdale, OH jobs
Assistant Manager
Reports to Store Manager:
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
To be successful in this role the role you will\:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership:
• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations
• Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.
Operational Excellence:
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists with training store staff on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, and policies and procedures.
• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists in creating a steady pipeline of external talent through recruitment.
• Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.
Customer Experience:
• Assists with training the store team on the customer service expectations to create an exceptional customer experience.
• Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Auto-ApplyManager In Training Part - time
Jackson, OH jobs
01142 Jackson, OHLE_301 Hibbett Retail, Inc.
Hourly:
$11.70 - $14.25Job Title: Manager In Training Department: Retail FLSA Status: Non-Exempt Reports To: Store Manager SUMMARYThe Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett.
Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyStore Lead
Springdale, OH jobs
Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions