Collections Specialist jobs at RetailData

Adams & Martin Group has partnered with a nationally recognized full-service law firm that is seeking two experienced Legal Billing Coordinators to join its Billing Department. These positions offer a hybrid schedule, allowing for a blend of on-site and remote work, and can be based in Downtown Los Angeles, Orange County, or San Francisco. The ideal candidates will have at least three years of legal billing experience, be highly organized, and bring strong working knowledge of Aderant or Elite billing software. A Bachelor's degree is preferred. Responsibilities Process high-volume billing for multiple timekeepers in a timely and accurate manner. Interpret complex engagement letters and government contracts to apply appropriate client and matter-level billing structures. Generate, review, and finalize client invoices in accordance with billing guidelines. Coordinate billing revisions and respond to attorney and client inquiries. Maintain billing records and ensure compliance with client billing requirements. Work closely with attorneys and practice group leaders to ensure accurate billing and reporting. Collaborate with accounting and finance staff on collections and reporting. Qualifications Bachelor's degree (preferably in Finance, Accounting, or Business Administration). Minimum 3 years of billing experience in a law firm environment. Experience with Aderant or Elite billing software is required. Ability to manage and prioritize multiple billing deadlines and attorney preferences. Strong analytical and problem-solving skills; high attention to detail. Excellent interpersonal communication and customer service skills. Ability to work both independently and within a team setting. Proficient in Microsoft Office (especially Excel and Outlook). Must be able to quickly learn and adapt to new billing systems and technologies. Required Work Hours Monday through Friday, following a hybrid schedule. Benefits Information on benefits will be provided during the interview process. Additional Details These positions offer the flexibility of working from either the Downtown Los Angeles, Orange County, or San Francisco offices with a hybrid schedule. If you or someone you know is interested in applying, please send your resume in Word (.docx) format to Kathy at for immediate and confidential consideration. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Russell Tobin's client is hiring a Cash/Claims Processor in Mason, OH Employment Type: Contract Schedule: Monday-Friday 8am-5pm Pay rate: $20-$21/hr Description: We are seeking a detail-oriented Cash/Claims Application Specialist to support the Finance Operations team. This backfill role will ensure timely and accurate processing of cash receipts and maintenance of customer accounts, helping the team stay within standard turnaround times. Responsibilities: Process daily cash receipts and post payments to customer accounts, including credit card payments, adjustments, and account write-offs. Identify daily unapplied amounts, post to customer accounts, and coordinate with backup resources for resolution. Maintain records for auditing purposes, including remittances, bank statements, and approved write-offs. Receive and record US trade, export, and intercompany payments from lockbox, EFTs, wire transfers, and credit cards. Provide support to center management and the A/R Manager as needed. Comply with all required compliance screenings prior to placement and monthly thereafter, submitting results to the designated team. Requirements: Previous experience in cash application or accounts receivable. Strong attention to detail and organizational skills. Ability to work in a hybrid environment and meet deadlines. Familiarity with accounting software and MS Office suite. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Hourly Pay Range: $13.94 - $21.63 As a Bilingual UM Collector, you'll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour. Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within! What You'll Do Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation. Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries. Utilize Skip Tracing techniques to contact consumers to reach a settlement. What You'll Get Full time. 40 hours per week schedule with overtime opportunities. Job stability. We've been doing this work in Bloomington for over 80 years! Training. We'll teach you everything you need to be great! Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays! Benefits. Medical, dental & vision insurance with premiums partly paid by the company! College tuition Up to $5,250 annually! Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events! Referral Program. One of the best unlimited employee referral bonus programs out there. Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents! Annual Performance Reviews. We reward your hard work with annual wage increases. We have remote opportunities to work with us in the following states: Alabama Arizona Georgia North Carolina South Carolina Texas VHArS Qualifications High School diploma or GED with six months of industry knowledge required. Strong analyzing and negotiating techniques. Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner. Communicates clearly and logically using appropriate written and oral techniques. Seeks clarification for unclear or missing information. Demonstrated reasoning and problem-solving abilities. Previous experience with outbound sales or phone sales. Previous Collections preferred. Subrogation or Insurance experience preferred. Spanish Bilingual Required Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

WORK FROM HOME! IN-OFFICE - REMOTE - HYBRID MUST HAVE A MINIMUM OF THREE (3) YEARS COLLECTIONS EXPERIENCE. Must be able to function in a fast paced environment while delivering superior performance and results. Provide account receivable, customer service, and collections efforts. Research and reconciliation of your assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies Maintain a consistent level of professionalism at all times with clients, customers, and colleagues Must have good problem solving skills Must have good communication & negotiating skills Must have ability to maintain focus BENEFITS: $16.00 to $24.00 per hour, based on experience 3 weeks of paid training Medical insurance / Dental / Vision insurance / 401(k) Vacation pay / Holiday pay / Sick pay Salary plus bonus with unlimited income potential Monthly bonus incentive programs Employee referral bonus Flexible Hours JOB REQUIREMENTS: *****MUST HAVE A MINIMUM OF 3 YEARS COLLECTION EXPERIENCE***** Call Center Experience Strong work ethic Good typing skills Strong verbal and written communication skills Strong negotiation skills Ability to work independently Skip tracing skills Bilingual - spanish - a plus

- Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, Vision, and Voluntary Life insurance 401k with a company match Paid time off and Paid holidays The Collections Specialist will: Provide exceptional customer service to our client's patients while accurately recording their information. Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable You must meet all the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will provide you with the equipment needed to be successful. BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

- Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, Vision, and Voluntary Life insurance 401k with a company match Paid time off and Paid holidays The Collections Specialist will: Provide exceptional customer service to our client's patients while accurately recording their information. Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable You must meet all the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will provide you with the equipment needed to be successful. BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

EmployBridge is a place where your career and passion come together. Timecard Collection Specialist 100% Remote (Central Standard Time Zone) requires flexibility, Monday - Friday (No Weekends) The Time Collection Specialist serves as a partner to our branches by intercepting and collecting all the weekly time records for the branch associates. This includes auditing the time records for accurate submission as well as wage and hour compliance. This is done with the goal of paying our associates timely and accurately. The Time Collection Specialist is an entry-level position, and to be successful you must have strong verbal and written communication skills, excellent problem resolution skills and be able to provide great customer service. As Excel is a primary application within this position, basic Excel skills that we can expand upon is desired. Time Collection Specialist Opportunity: * Collection and balancing of timecards. * Track, review and monitor the incoming timecards to ensure all time expected is received. * Monitor and review time records for wage and hour compliance. * Develop and maintain an excellent working relationship with all internal and external clients and departments. * Consistent communication with the branch on key performance indicators (error rates, time intake method, etc.) Time Collection Specialist Attributes: * High School Diploma or Equivalent * Basic Microsoft Excel skills * Attention to detail with the ability to multitask * Excellent communication skills & strong customer service skills * Ability to work a flexible schedule Our current full-time work schedule is: * Due to the nature of the role, this position requires flexibility, Monday - Friday (No Weekends) EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes: * Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date * 8 Paid Holidays per year * Paid Time Off * 401(k) * Wellness Program * Parental Leave The anticipated hourly pay rate $24.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The EmployBridge Story: EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at ********************* EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, incentive programs, and more. We also offer a variety of career paths and encourage promotion from within.

EmployBridge is a place where your career and passion come together. Timecard Collection Specialist 100% Remote (Central Standard Time Zone) requires flexibility, Monday - Friday (No Weekends) The Time Collection Specialist serves as a partner to our branches by intercepting and collecting all the weekly time records for the branch associates. This includes auditing the time records for accurate submission as well as wage and hour compliance. This is done with the goal of paying our associates timely and accurately. The Time Collection Specialist is an entry-level position, and to be successful you must have strong verbal and written communication skills, excellent problem resolution skills and be able to provide great customer service. As Excel is a primary application within this position, basic Excel skills that we can expand upon is desired. Time Collection Specialist Opportunity: Collection and balancing of timecards. Track, review and monitor the incoming timecards to ensure all time expected is received. Monitor and review time records for wage and hour compliance. Develop and maintain an excellent working relationship with all internal and external clients and departments. Consistent communication with the branch on key performance indicators (error rates, time intake method, etc.) Time Collection Specialist Attributes: High School Diploma or Equivalent Basic Microsoft Excel skills Attention to detail with the ability to multitask Excellent communication skills & strong customer service skills Ability to work a flexible schedule Our current full-time work schedule is: *Due to the nature of the role, this position requires flexibility, Monday - Friday (No Weekends) EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes: Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date 8 Paid Holidays per year Paid Time Off 401(k) Wellness Program Parental Leave The anticipated hourly pay rate $24.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The EmployBridge Story: EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com. EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, incentive programs, and more. We also offer a variety of career paths and encourage promotion from within.

Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME! As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company. Your Day-to-Day: * Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues. * Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking. * Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid. * Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed. * Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances. What You Bring: * A High School Diploma or GED * An Associate degree in accounting, a plus, OR equivalent combination of education and experience * A minimum of 3 years of customer service and collections experience * Good organization and data entry skills with minimal errors * A general understanding of the double-entry record-keeping system * Basic knowledge of Microsoft Office We Are S&ME: At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future. Here's what you can look forward to: * Medical, Dental & Vision Plans with HSA and FSA options - with no medical premium increase in 2026 * Wellness Program - $50 off per month on your 2027 premiums! * Pet Insurance * Term Life & Long-Term Care Coverage - available Spring 2026 * 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution * 401(k) Retirement Plan * Paid Holidays and Paid Time Off (PTO) - with rollover options * Paid Maternity & Paternity Leave * Mentorship & Career Development Programs * Credential Incentive Program - get rewarded for advancing your skills * Tuition Reimbursement * Employee Recognition Program * Company Vehicle & Fuel Card - for project-based roles * $2,000 Employee Referral Bonuses - and more! If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team! This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.

Job Description Collections Specialist Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME! As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company. Your Day-to-Day: Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues. Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking. Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid. Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed. Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances. What You Bring: A High School Diploma or GED An Associate degree in accounting, a plus, OR equivalent combination of education and experience A minimum of 3 years of customer service and collections experience Good organization and data entry skills with minimal errors A general understanding of the double-entry record-keeping system Basic knowledge of Microsoft Office We Are S&ME: At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future. Here's what you can look forward to: Medical, Dental & Vision Plans with HSA and FSA options - with no medical premium increase in 2026 Wellness Program - $50 off per month on your 2027 premiums! Pet Insurance Term Life & Long-Term Care Coverage - available Spring 2026 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution 401(k) Retirement Plan Paid Holidays and Paid Time Off (PTO) - with rollover options Paid Maternity & Paternity Leave Mentorship & Career Development Programs Credential Incentive Program - get rewarded for advancing your skills Tuition Reimbursement Employee Recognition Program Company Vehicle & Fuel Card - for project-based roles $2,000 Employee Referral Bonuses - and more! If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team! This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted. Job Posted by ApplicantPro

Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.

Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.

Job Description We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred

Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in seventeen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.