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Collections Specialist jobs at RetailData

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  • Remote Bilingual Subrogation Collector

    AFNI 4.1company rating

    Austin, TX jobs

    Hourly Pay Range: $13.94 - $21.63 As a Bilingual UM Collector, you'll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour. Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within! What You'll Do Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation. Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries. Utilize Skip Tracing techniques to contact consumers to reach a settlement. What You'll Get Full time. 40 hours per week schedule with overtime opportunities. Job stability. We've been doing this work in Bloomington for over 80 years! Training. We'll teach you everything you need to be great! Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays! Benefits. Medical, dental & vision insurance with premiums partly paid by the company! College tuition Up to $5,250 annually! Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events! Referral Program. One of the best unlimited employee referral bonus programs out there. Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents! Annual Performance Reviews. We reward your hard work with annual wage increases. We have remote opportunities to work with us in the following states: Alabama Arizona Georgia North Carolina South Carolina Texas VHArS Qualifications High School diploma or GED with six months of industry knowledge required. Strong analyzing and negotiating techniques. Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner. Communicates clearly and logically using appropriate written and oral techniques. Seeks clarification for unclear or missing information. Demonstrated reasoning and problem-solving abilities. Previous experience with outbound sales or phone sales. Previous Collections preferred. Subrogation or Insurance experience preferred. Spanish Bilingual Required Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
    $13.9-21.6 hourly 1d ago
  • Experienced Debt Collection Specialist

    Pom Recoveries 3.9company rating

    Farmingdale, NY jobs

    WORK FROM HOME! IN-OFFICE - REMOTE - HYBRID MUST HAVE A MINIMUM OF THREE (3) YEARS COLLECTIONS EXPERIENCE. Must be able to function in a fast paced environment while delivering superior performance and results. Provide account receivable, customer service, and collections efforts. Research and reconciliation of your assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies Maintain a consistent level of professionalism at all times with clients, customers, and colleagues Must have good problem solving skills Must have good communication & negotiating skills Must have ability to maintain focus BENEFITS: $16.00 to $24.00 per hour, based on experience 3 weeks of paid training Medical insurance / Dental / Vision insurance / 401(k) Vacation pay / Holiday pay / Sick pay Salary plus bonus with unlimited income potential Monthly bonus incentive programs Employee referral bonus Flexible Hours JOB REQUIREMENTS: *****MUST HAVE A MINIMUM OF 3 YEARS COLLECTION EXPERIENCE***** Call Center Experience Strong work ethic Good typing skills Strong verbal and written communication skills Strong negotiation skills Ability to work independently Skip tracing skills Bilingual - spanish - a plus
    $16-24 hourly 60d+ ago
  • Collections Specialist

    National Service Bureau 3.9company rating

    Bothell, WA jobs

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance GROW WITH US! Benefits: Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE) Fully Remote Paid Time Off 401(k) plan + employer matching contributions Medical, Dental, Vision Insurance with employer contributions Company provided EAP (Employee Assistance Program) Full time, Monday to Friday schedule This role is required to sit in Eastern Time or Central Time zones. Not hiring in the following states: NY, TX, PA, DC, MA, CT, ME, VT, CO, MT, CA, OR, MD To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location. National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth. Collections Specialist Essential Job Functions: Communicate via phone with people with all backgrounds and personalities Make outbound calls (75+/day) Utilize software to note accounts and communicate with insurance companies Negotiate and lead conversations to recover the highest balances for our clients Communicate with team members to coordinate on accounts Document accounts with proper notes to ensure quick communication Adhere to company policies and procedures Collections Specialist Job Requirements: Meet the collector target metrics At least 4 years of collections experience Secure home office consisting of: Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) Clear and professional backdrop Strong ability for empathy High level of professionalism Great communication skills Ability to stay motivated and positive Attention to detail Experience with time management Computer and typing skills Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day. NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge. NSB Core Values: Follow Through Be Engaged Think First Be Respectful Be Accountable NSB Culture & Environment: Diverse and friendly team Emphasis on work/life balance No nights/weekends Positive environment Performance-based incentives Advancement opportunities We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually. We are excited for you to join us! To stay up to date on our latest postings we invite you to: Like us on FaceBook: *********************************************** Follow us on LinkedIn: ************************************************************************ Visit our careers page: ****************************************************** This is a remote position.
    $36k-43k yearly est. 12d ago
  • Remote Collections Specialist - $17/hour

    BCA Financial Services 4.0company rating

    Orlando, FL jobs

    - Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, Vision, and Voluntary Life insurance 401k with a company match Paid time off and Paid holidays The Collections Specialist will: Provide exceptional customer service to our client's patients while accurately recording their information. Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable You must meet all the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will provide you with the equipment needed to be successful. BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
    $17 hourly Auto-Apply 42d ago
  • Remote Collections Specialist - $17/hour

    BCA Financial Services 4.0company rating

    Charlotte, NC jobs

    - Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, Vision, and Voluntary Life insurance 401k with a company match Paid time off and Paid holidays The Collections Specialist will: Provide exceptional customer service to our client's patients while accurately recording their information. Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable You must meet all the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will provide you with the equipment needed to be successful. BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
    $17 hourly Auto-Apply 42d ago
  • Remote Healthcare Collections Specialist

    Revenue Enterprises 4.1company rating

    Aurora, CO jobs

    Status: Full-Time position with full benefits Hours: 40 Shift: M-F 8:00am - 5:00pm MST Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity About the Company Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better. What makes REL different? Family owned business where you become part of the family- not just a number Over 20 years of consistent and healthy growth with world class clients Your voice is heard and appreciated You are a part of the success with your ideas and your efforts You are appreciated and valued Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country! Competitive pay and incentive program We promote from within! Grow your career with Revenue Enterprises Work from home opportunity with modified in-office work options available for those who like the "office" setting What you will be doing: Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls Helping patients and their families to understand their bill, answering questions about their debt Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements Accepting and processing credit card and ACH checks payments by phone Accurately and quickly documenting all work efforts Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity ***Must reside in Colorado, Montana, Texas, Kansas or Wyoming to be considered Job requirements Must be Colorado, Wyoming or Montana resident 2+ years professional experience, with demonstrated history of retention Prior Collections experience handling delinquent accounts Experience in customer service and/or healthcare preferred (but not required) Authorization to work in the US High school diploma or GED Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel) Bilingual English/Spanish skills is a plus! Typing 40+ WPM with 90% accuracy preferred Experience working from home preferred Prior collections experienced preferred Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws. All done! Your application has been successfully submitted! Other jobs
    $40k-43.7k yearly 60d+ ago
  • Billing Coordinator

    Morgan, Lewis & Bockius 4.9company rating

    Los Angeles, CA jobs

    Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Billing Coordinator. Under minimal supervision, the Firm Billing Coordinator supports the billing function on a firm-wide basis. This role is responsible for ensuring the accurate and timely preparation of client bills for assigned clients and matters, and to support the partners with managing their client inventories. This includes oversight to ensure the matter setup, rates, billing requirements (including eBilling, as appropriate), and client-required reporting is correct. This position works directly with the Partners managing all aspects of billing and monitoring unbilled and accounts receivable balances. Regular activities include setup and prebill review, coordinating billing and following up with clients to check on payment progress/eBill status. This position will also contact new clients, with approval from the responsible partner, to pro-actively manage billing setups. This position will reside in the Los Angeles office with a hybrid in-office/remote working schedule. Responsibilities: Supports Partners by managing all aspects of billing for assigned clients and matters, with limited supervision. Reviews matter set up to ensure compliance with rate agreements and outside counsel guidelines. Reviews time and cost entries based on client and matter requirements (block billing, task codes, summer associate time etc.); edits entries, including transfers, combining and dividing. Submits timekeepers and new matter requests to eBilling vendors; ensures successful submission of all invoices in appropriate eBilling vendors' systems. Contacts new clients to review billing and payment procedures and coordinates handling of any special requests. Education and Experience: Bachelor's Degree, from four-year college or university and minimum of five (5) years of 3E or Elite Billing experience, or equivalent combination of education and experience. Experience with electronic billing utilizing the e-Billing Hub and various eBilling vendor sites. Proficient in Outlook, Word, Excel and PDF software. Detail Oriented, highly organized and possesses excellent customer service skills. Qualified candidates must apply online by visiting our website at ******************* and selecting “Careers.” #LI-Hybrid #LI-HB1 For positions in Los Angeles, CA the salary range for this job posting is: $75,400.00 - $105,500.00 Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
    $75.4k-105.5k yearly Auto-Apply 6d ago
  • Time Collection Specialist (Remote, CST Time Zone)

    Employbridge 4.4company rating

    Remote

    EmployBridge is a place where your career and passion come together. Timecard Collection Specialist 100% Remote (Central Standard Time Zone) requires flexibility, Monday - Friday (No Weekends) The Time Collection Specialist serves as a partner to our branches by intercepting and collecting all the weekly time records for the branch associates. This includes auditing the time records for accurate submission as well as wage and hour compliance. This is done with the goal of paying our associates timely and accurately. The Time Collection Specialist is an entry-level position, and to be successful you must have strong verbal and written communication skills, excellent problem resolution skills and be able to provide great customer service. As Excel is a primary application within this position, basic Excel skills that we can expand upon is desired. Time Collection Specialist Opportunity: * Collection and balancing of timecards. * Track, review and monitor the incoming timecards to ensure all time expected is received. * Monitor and review time records for wage and hour compliance. * Develop and maintain an excellent working relationship with all internal and external clients and departments. * Consistent communication with the branch on key performance indicators (error rates, time intake method, etc.) Time Collection Specialist Attributes: * High School Diploma or Equivalent * Basic Microsoft Excel skills * Attention to detail with the ability to multitask * Excellent communication skills & strong customer service skills * Ability to work a flexible schedule Our current full-time work schedule is: * Due to the nature of the role, this position requires flexibility, Monday - Friday (No Weekends) EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes: * Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date * 8 Paid Holidays per year * Paid Time Off * 401(k) * Wellness Program * Parental Leave The anticipated hourly pay rate $24.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The EmployBridge Story: EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at ********************* EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, incentive programs, and more. We also offer a variety of career paths and encourage promotion from within.
    $24 hourly 3d ago
  • Time Collection Specialist (Remote, CST Time Zone)

    Employbridge Career 4.4company rating

    Remote

    EmployBridge is a place where your career and passion come together. Timecard Collection Specialist 100% Remote (Central Standard Time Zone) requires flexibility, Monday - Friday (No Weekends) The Time Collection Specialist serves as a partner to our branches by intercepting and collecting all the weekly time records for the branch associates. This includes auditing the time records for accurate submission as well as wage and hour compliance. This is done with the goal of paying our associates timely and accurately. The Time Collection Specialist is an entry-level position, and to be successful you must have strong verbal and written communication skills, excellent problem resolution skills and be able to provide great customer service. As Excel is a primary application within this position, basic Excel skills that we can expand upon is desired. Time Collection Specialist Opportunity: Collection and balancing of timecards. Track, review and monitor the incoming timecards to ensure all time expected is received. Monitor and review time records for wage and hour compliance. Develop and maintain an excellent working relationship with all internal and external clients and departments. Consistent communication with the branch on key performance indicators (error rates, time intake method, etc.) Time Collection Specialist Attributes: High School Diploma or Equivalent Basic Microsoft Excel skills Attention to detail with the ability to multitask Excellent communication skills & strong customer service skills Ability to work a flexible schedule Our current full-time work schedule is: *Due to the nature of the role, this position requires flexibility, Monday - Friday (No Weekends) EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes: Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date 8 Paid Holidays per year Paid Time Off 401(k) Wellness Program Parental Leave The anticipated hourly pay rate $24.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The EmployBridge Story: EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com. EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, incentive programs, and more. We also offer a variety of career paths and encourage promotion from within.
    $24 hourly 2d ago
  • Collections Specialist

    S&Me, Inc. 4.7company rating

    Raleigh, NC jobs

    Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME! As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company. Your Day-to-Day: * Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues. * Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking. * Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid. * Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed. * Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances. What You Bring: * A High School Diploma or GED * An Associate degree in accounting, a plus, OR equivalent combination of education and experience * A minimum of 3 years of customer service and collections experience * Good organization and data entry skills with minimal errors * A general understanding of the double-entry record-keeping system * Basic knowledge of Microsoft Office We Are S&ME: At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future. Here's what you can look forward to: * Medical, Dental & Vision Plans with HSA and FSA options - with no medical premium increase in 2026 * Wellness Program - $50 off per month on your 2027 premiums! * Pet Insurance * Term Life & Long-Term Care Coverage - available Spring 2026 * 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution * 401(k) Retirement Plan * Paid Holidays and Paid Time Off (PTO) - with rollover options * Paid Maternity & Paternity Leave * Mentorship & Career Development Programs * Credential Incentive Program - get rewarded for advancing your skills * Tuition Reimbursement * Employee Recognition Program * Company Vehicle & Fuel Card - for project-based roles * $2,000 Employee Referral Bonuses - and more! If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team! This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.
    $30k-40k yearly est. 20d ago
  • Collections Specialist

    S&Me, Inc. 4.7company rating

    Raleigh, NC jobs

    Job Description Collections Specialist Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME! As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company. Your Day-to-Day: Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues. Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking. Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid. Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed. Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances. What You Bring: A High School Diploma or GED An Associate degree in accounting, a plus, OR equivalent combination of education and experience A minimum of 3 years of customer service and collections experience Good organization and data entry skills with minimal errors A general understanding of the double-entry record-keeping system Basic knowledge of Microsoft Office We Are S&ME: At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future. Here's what you can look forward to: Medical, Dental & Vision Plans with HSA and FSA options - with no medical premium increase in 2026 Wellness Program - $50 off per month on your 2027 premiums! Pet Insurance Term Life & Long-Term Care Coverage - available Spring 2026 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution 401(k) Retirement Plan Paid Holidays and Paid Time Off (PTO) - with rollover options Paid Maternity & Paternity Leave Mentorship & Career Development Programs Credential Incentive Program - get rewarded for advancing your skills Tuition Reimbursement Employee Recognition Program Company Vehicle & Fuel Card - for project-based roles $2,000 Employee Referral Bonuses - and more! If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team! This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted. Job Posted by ApplicantPro
    $30k-40k yearly est. 20d ago
  • Senior Collections Specialist- 3370944

    AMS Staffing, Inc. 4.3company rating

    New York, NY jobs

    Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.
    $85k-100k yearly 19d ago
  • E-Billing Coordinator

    Buchanan Ingersoll-Rooney 4.7company rating

    Pittsburgh, PA jobs

    Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.
    $41k-52k yearly est. 22d ago
  • Collections Specialist

    The Resource 4.3company rating

    Greensboro, NC jobs

    Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
    $30k-37k yearly est. 12d ago
  • Commercial Collector (Remote)

    American Financial Management, Inc. 3.6company rating

    Rosemont, IL jobs

    Job Description We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $33k-38k yearly est. 13d ago
  • Senior Collections Specialist, Auto

    Upstart 4.0company rating

    Columbus, OH jobs

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 60d+ ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    North Canton, OH jobs

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 12d ago
  • Collections Specialist

    Frost Brown Todd LLP 4.8company rating

    Olde West Chester, OH jobs

    Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in seventeen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Frost Brown Todd LLP 4.8company rating

    Olde West Chester, OH jobs

    Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-33k yearly est. Auto-Apply 58d ago
  • Collector

    Javitch Block 3.7company rating

    Cleveland, OH jobs

    Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
    $29k-34k yearly est. 60d+ ago

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