Call Center Rep Work From Home
Remote job
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Entry Level Sales - Remote Bilingual
Remote job
Remote Bilingual Benefits Specialist
Why Work Here?
Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership
Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site.
We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team.
Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base.
We enjoy:
-weekly pay
-weekly bonuses
-residual income
-annual convention
-fun work environment
-goal-oriented promotions
Customer Service Representatives
Remote job
## **About the Role**
Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Care Coordinator PRN - Flexible Scheduling Opportunities (PLEASANTON)
Remote job
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
/RESPONSIBILITIES
Perform expert leadership skills in the managementof staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g.,CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years ofrecent, full-time hospital or clinic experience are required.Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required.External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A currentlicense from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card. xevrcyc
Remote working/work at home options are available for this role.
Customer Service Representative
Remote job
Job Title: Remote Customer Service Representative
Monthly Pay: $3,700 - $4,500
We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.
Job Responsibilities:
Respond to customer inquiries via phone, email, or chat with professionalism and care
Assist customers with account issues, order status, product questions, or general support
Use internal tools and systems to enter information and retrieve answers
Follow step-by-step training, company procedures, and scripts to ensure accuracy
Stay calm and positive in all interactions, even when handling concerns or complaints
Collaborate with team members and supervisors to improve the customer experience
Qualifications:
Strong verbal and written communication skills
Organized, self-motivated, and dependable
Comfortable working independently and handling multiple tasks
Basic computer skills (familiarity with browsers, email, and data entry)
Customer service, retail, or hospitality experience is a plus but not required
Perks & Benefits:
Competitive monthly pay: $3,700 - $4,500 based on experience
100% remote work with flexible scheduling options
Paid virtual training to help you succeed from day one
Friendly and helpful management team
Opportunities to grow into advanced customer service or team lead roles
Call Center Representative
Remote job
Call Center Agent
Remote - The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting.
Phoenix AZ
100% Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson
Pay:$20/hr
6 Months from projected start date
Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day
orientation in person.
Must have the ability to work a flexible schedule as dictated by business needs within
our operating hours 7:45am to 5:15pm, Monday through Friday.
Training is an intensive 3 weeks from 8:30am to 5pm.
Attendance is critical as learning and applying knowledge is continuous for this role.
Fully remote position
Candidates MUST have 1 year of recent call center experience.
The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting.
looking for more candidates that are Spanish speaking.
Position Description:
Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.
This position includes the following:
Answering incoming phone calls in a fast paced environment
Resolving Tier 1 level issues
Reviewing taxpayer accounts
Verifying, gathering and simultaneously updating key information
Educating taxpayers of online resources and current tax policies
Submitting requests for payment arrangements
Documenting actions taken into multiple systems
Participating in all team engagement activities
Meeting performance expectations
Skills Required:
Strong ability to multitask
Basic use of Microsoft Word, Excel and Google Workspace
Basic math skills are required - addition, subtraction, multiplication and division.
Communicate well both in writing and verbally
Great interpersonal skills
Retain knowledge easily
Creative in problem solving
Goal oriented
Organized
Skills Preferred:
Spanish-speaking
Experience Required:
Previous two positions should each be at least one consecutive year in a fast-paced call
center.
National call centers in industries such as finance/banking, insurance,
telecommunications (not technical support)
Experience Preferred:
Experience with participating in process improvement activities, basic math skills, history of working in banking.
Education Required:
High school diploma or equivalent
Education Preferred:
Associates Degree or higher
Additional Information:
This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position, demonstrate dependability and culture
alignment.
Selected candidates must abide by the required pre-employment checks including state and federal criminal background check, fingerprinting, and Arizona tax filing records check for the previous 5 years.
Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day
orientation in person.
Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday.
Training is an intensive 3 weeks from 8:30am to 5pm.
Attendance is critical as learning and applying knowledge is continuous for this role.
Fully remote position
Hardwired internet access with sufficient bandwidth to handle applications required for the job duties.
If using a 5G router, please bring this on day 1 so the IT department can prepare it to work with issued equipment.
Short stint work history will likely not make it to the interview.
Call center history should not be switchboard operation/dispatch, transferring calls.
Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation.
Candidates MUST have 1 year of recent call center experience.
Interviews will be remote. First day of work will be onsite for orientation but will be remote after this. Estimated to last 6 months but can be extended past this date.
Customer Service Representative
Remote job
Job Title : Customer Service Advocate
Required Experience:
1-2 years call center experience.
1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.)
Requirements:
• The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote.
• The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed.
• A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare.
* Must be able to use video during interviews and training.
*Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch
Regards,
Akansha Pandey
Recruiting Partner
Americas Recruiting - Technology
HAYS Working for your tomorrow
Email- *************************
Direct Number - **************
Customer Service Representative - Remote - 50k-60k/Year
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Client Services Associate
Remote job
About the role...
This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants.
Initial responsibilities include:
Support client service and account administration
Coordinate transactions like cash flows, asset transfers, and trades
Prepare client reports and meeting materials
Manage documentation and client records
Communicate with custodians and outside advisors
Contribute to team-wide projects and office operations
Qualifications:
Degree in Finance, Accounting or similar field
Salesforce experience a plus
Proficient in Microsoft Office (especially Excel and Outlook)
Part-Time PM Customer Retention Representative (Remote)
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone.
What You Will Do:
* Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options.
* Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
* Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
* Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
* Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
* Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
* Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
* Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
* High school diploma or equivalent.
* Basic Microsoft Office Skills, including Word, Excel, and Outlook.
* Minimum Typing speed of 30 wpm.
* Experience in a call center environment preferred.
* Some experience in insurance and/or sales is preferred.
* Excellent verbal and written communication skills.
* Ability to solve complex policyholder issues with a positive attitude.
* Ability to work in a fast-paced environment and work well under pressure.
* Knowledge of life and/or health insurance terminology preferred.
Location: 7677 Henneman Way, McKinney, Texas
Customer Success Consultant
Remote job
Why Texas Association of School Boards (TASB)
We come from humble beginnings - picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most - excellent and equitable education for all 5.4 million Texas students.
We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You're likely beginning to see why we've been regularly named by Austin Business Journal as a Top Ten Best Places to Work!
TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.
Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!
About You
As a dynamic, people-focused Customer Success Consultant who thrives on building relationships and delivering exceptional experiences, you'll collaborate with our implementation and sales teams to ensure seamless product deployment for customers, design and lead engaging training sessions across the nation, and work as part of a dedicated team providing responsive customer support. You'll create impactful content, represent BoardBook at conferences nationwide, and provide actionable insights that drive adoption and long-term success. If you're a positive, energetic communicator who loves connecting with people and empowering them through technology, this is your opportunity to make a meaningful impact!
A Typical Day
Deliver in-person and virtual training sessions for diverse user groups, including onboarding programs, webinars, tutorials, and conference presentations.
Represent the organization at conferences nationwide by delivering information sessions and engaging with current and prospective customers as an exhibitor.
Deliver customer support, providing timely and effective assistance to BoardBook users via phone and email to ensure a positive user experience and maintain strong client relationships.
If you're still reading, we'd love to meet you!
How You'll Make an Impact
The Customer Success Consultant will make a meaningful impact by equipping governing boards in school districts, businesses, and non-profits with the training, resources, and support they need to lead effectively. By fostering strong relationships and delivering engaging learning experiences, you'll help organizations strengthen governance, improve decision-making, and create lasting value for the communities they serve.
Skills for Success
Education and Experience:
Bachelor's degree from an accredited university.
5+ years of experience in training, instructional design, or a related field, with demonstrated success in facilitating both in-person and virtual training sessions for diverse audiences.
Experience with board meeting management software and user workflows preferred.
Professional experience in K-12 educational settings is a plus.
Experience troubleshooting and researching solutions to network, software, and hardware isues.
Knowledge, Skills, and Abilities:
Ability to build and retain strong customer relationships.
Ability and willingness to travel nationally frequently.
Ability to analyze engagement data and translate it into actionable strategies.
Excellent communication and presentation skills.
Demonstrated ability to manage phone and email communications effectively and professionally.
Familiarity with adult learning principles and training evaluation methods.
Proficiency with tools such as Zoom, CRM systems, and analytics dashboards.
Strong collaboration skills and ability to work cross-functionally and at all levels.
The TASB Difference
Enjoy competitive pay and rich benefit offerings.
Be part of a collaborative environment where every contribution impacts communities across the nation.
Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
Learn and grow individually and together through frequent professional development, wellness seminars, and more.
Work alongside transparent leaders with an open and consistent feedback approach.
Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year.
Posting Notices
The health and safety of our employees and members, is our top priority.
The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
This position does not qualify for visa sponsorship.
Any job offer is contingent upon receipt of results of a satisfactory background check.
#LI-Hybrid
Auto-ApplyConsumer Services Representative
Remote job
We are seeking a motivated and customer-focused Consumer Services Representative to join our remote team. In this role, you will provide support to customers, answer inquiries, resolve complaints, and assist with product/service information. You will work closely with other teams to ensure high-quality customer service and satisfaction, all while working from the comfort of your own home.
Key Responsibilities:
Respond to inbound customer calls, emails, or chat inquiries in a timely, friendly, and professional manner.
Address customer issues, complaints, or concerns by troubleshooting and offering solutions.
Provide accurate information about products, services, or policies.
Process orders, returns, exchanges, or refunds as per company guidelines.
Maintain detailed records of customer interactions, transactions, and resolutions.
Handle high-volume inquiries while maintaining a positive attitude and professional demeanor.
Ensure customer issues are resolved efficiently, escalating more complex issues to the appropriate department when necessary.
Collaborate with cross-functional teams (e.g., technical support, billing) to resolve customer issues.
Contribute to continuous improvement by suggesting ways to enhance customer service processes.
Maintain up-to-date knowledge of product offerings, company policies, and industry trends.
Skills & Qualifications:
High school diploma or equivalent (Associates or Bachelors degree preferred).
Previous experience in a customer service or call center environment is preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to think on your feet.
Ability to remain calm under pressure and manage difficult conversations with tact and professionalism.
Tech-savvy and proficient in using customer service software, CRM tools, and other online platforms.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision and in a remote environment.
A positive and empathetic attitude with a passion for helping others.
Work Environment & Requirements:
Remote work with flexible hours (may include evenings or weekends based on business needs).
Must have a quiet and dedicated workspace.
Reliable internet connection and up-to-date computer equipment.
Ability to manage multiple tasks and deadlines simultaneously.
Willingness to undergo any necessary training for tools and systems used by the company.
Preferred Qualifications:
Previous experience working remotely.
Experience in consumer-focused industries (e.g., retail, telecommunications, financial services).
Familiarity with CRM systems such as Salesforce, Zendesk, or similar tools.
Benefits:
Competitive salary and benefits package (medical, dental, vision, etc.).
Paid time off (PTO) and holidays.
Opportunities for career advancement and professional development.
Flexible work schedule with the ability to work from home.
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Inbound Growth Representative
Remote job
EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training-we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.
With world-class customer reviews-boasting a 96% rating on G2 from over 100 reviews-and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention.
At EasyLlama, we are not just transforming compliance training-we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done.
About the Role:
We're looking for a proactive, customer-focused Inbound Growth Representative to manage inbound demand from small business prospects. You'll be the first point of contact for inbound leads - handling live chat, responding to emails in our sales inbox, running weekly live group demos, and helping current and prospective customers understand how EasyLlama can meet their needs.
Your goal is to qualify, guide, and convert inbound demand efficiently. You'll act as both a consultative product expert and a revenue driver. This role is has a path into either an Account Executive on the Sales team or Customer Success Manager on the Customer Experience team.
What You'll Do:
Engage inbound leads via chat, email, and web forms to answer questions about our products, pricing, and implementation.
Own the sales inbox for the Very Small Business (VSB) segment - triaging and responding promptly to all inquiries.
Qualify and route leads: Identify customer needs, assess deal potential, and pass qualified opportunities to the sales team when appropriate.
Facilitate self-service checkouts by sending payment links, guiding customers through online purchasing, and ensuring successful conversions.
Be a product expert: Understand EasyLlama's solutions deeply and articulate their value to prospects with confidence.
Collaborate with marketing and sales to provide feedback on lead quality, common objections, and inbound trends.
Maintain accurate CRM updates on all interactions and outcomes.
Contribute to playbook development by documenting FAQs, messaging templates, and process improvements.
Who You Are:
0-3 years of experience in inbound sales or a related customer-facing role (SaaS preferred).
Exceptional written and verbal communication skills.
Strong product curiosity and ability to quickly learn and explain software tools.
Organized and self-sufficient - thrives in a fast-moving, high-volume inbound environment.
Passionate about helping small businesses succeed.
Has an entrepreneurial spirit - interested in building something new.
What to Expect:
The interview process at EasyLlama takes about 3 weeks and may include cross-functional stakeholders of the role. Here's what the interview process looks like:
Recruiter Screen
Hiring Manager Interview
Cross Functional Executive Interview
Executive Interview
CEO Meet and Greet
How We'll Take Care of You:
$55,000 to $74,000
Flexible, fully remote environment
Competitive employer-sponsored health insurances
401(k) + company matching
Professional development reimbursements
Quarterly remote work stipend
The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved* states:
AR - Arkansas
AZ - Arizona
CA - California
CO - Colorado
FL - Florida
IL - Illinois
LA - Louisiana
MA - Massachusetts
MN - Minnesota
NE - Nebraska
NJ - New Jersey
NY - New York
NC - North Carolina
OH - Ohio
PA - Pennsylvania
TN - Tennessee
TX - Texas
UT - Utah
VA - Virginia
WA - Washington
WI - Wisconsin
*
EasyLlama reserves the right to change the list of approved states at anytime.
To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection!
At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion.
Auto-ApplySales Representative, Inbound Remote
Remote job
Description Now Hiring: Future Remote Inside Sales Representatives!
Apply Today - Classes Start January 2026!
Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
Licensed Class Begins: February 9, 2026
Unlicensed Class Begins: January 26, 2026
Why Liberty Mutual?
Pay Details:
Starting base salary is $45K with opportunity for growth + generous commission.
Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?
Job Details
As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a
minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service
Qualifications
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales.
Ability to communicate well to both prospects and customers.
Excellent analytical, decision-making and organizational skills.
Strong typing capabilities and PC proficiency.
Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyInbound Sales Representative
Remote job
Are you our next Inbound Sales Representative or as we like to say...an Inbound Sales Maverick? You will be 100% remote and work from anywhere in the world on the telephone.
Are you an experienced sales professional who knows how to close B2C deals? Our legal services company is seeking a skilled Inbound Sales Maverick to join our team. In this role, you'll be responsible for selling our revolutionary Zero Money Down Probate service to potential clients.
Our service is a game-changer in the legal industry. We offer a unique value proposition that's hard to resist: our clients don't pay anything upfront for the work we do. This makes our service highly attractive for many reasons, including the fact that we're the only company in Florida offering this unique service. We also use state-of-the-art technology that helps us complete cases quickly and efficiently, which is a huge advantage for our clients.
As our Inbound Sales Maverick, you'll be the key player in driving sales and maintaining customer satisfaction. Your main responsibility will be to speak with potential clients, promote our service, and close deals over the phone. If you're a talented salesperson with a proven track record of meeting and exceeding sales quotas, we want to hear from you!
As our Inbound Sales Maverick, you'll be responsible for:
Receiving and responding to inbound inquiries from prospective clients
Meeting and exceeding sales quotas through engaging in phone sales tactics
Building and maintaining strong relationships with customers to ensure their satisfaction
Learning about our Zero Money Down Probate service to effectively describe and explain it to prospects
Recording and updating customer information in our CRM system to track progress
Handling customer complaints and resolving issues in a timely and effective manner
Meeting deadlines and managing a pipeline of potential sales to achieve success
Collaborating with team members to achieve sales goals and contribute to company growth
The ideal candidate for this role will have:
Proven experience as a telesales representative or in another sales/customer service role
A proven track record of meeting and exceeding sales quotas, preferably over the phone
Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
The ability to learn about our Zero Money Down Probate service and describe/explain it to prospects
Excellent communication and interpersonal skills to build lasting customer relationships
A cool-tempered demeanor and the ability to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
The ability to work USA hours and some weekend availability
Education: While no specific education is required, a bachelor's degree in business or a related field is preferred. But the main thing we are looking for is proven ability to sell. We are more intersted in seeing your sales numbers than certificates :)
If you're a sales superstar who wants to work for a company that's disrupting the US legal industry and earn a great income from anywhere in the world, we want to hear from you. Apply today to join our team and be the main driver of your growth and your success!
(Remote - Full-Time, Work From Home)
Inbound Sales Travel Representative- Remote
Remote job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job Description
This is a fully virtual work from home sales position for candidates who reside in the states of Florida, Georgia and South Carolina only. Candidates who reside outside of these states will not be considered.
How You'll Shine:
Are you passionate about travel and skilled in sales? Join our team as an inbound Sales Travel Representative with Travel + Leisure! In this role, you'll combine your love for customer service with your sales expertise to create unforgettable travel experiences for our clients. Here's what you'll do:
Sales and Customer Service: Take inbound calls from excited owners ready to plan their dream vacations. Your expertise will guide them through the booking process for car rentals, airfare, hotel reservations, cruises and local experiences.
Subject Matter Expertise: As a Sales Travel Representative, you'll be the go-to resource for our owners. Provide recommendations based on their interests and preferences, ensuring their journey starts with you.
$16.50 per hour plus monthly sales incentives based off your performance
Start Date: Friday, January 9th , 2026
What You'll Bring:
Proven Sales Experience: Your background in sales will be a valuable asset.
Exceptional Interpersonal Skills: Quickly establish rapport with owners, engage in meaningful conversations, and create lasting connections. You'll ask probing questions to understand their travel needs and seamlessly offer additional services.
Strong Multitasking Abilities: Thrive under pressure and handle multiple tasks effectively.
Education Requirement: High School Diploma or GED is required.
Customer Service and Sales Experience: Six months of experience in both areas.
Travel Experience Preferred: Six months of travel-related experience is a plus.
Proficiency with Travel Software: Demonstrate intermediate-level proficiency with travel software programs such as Apollo, Sabre, or Worldspan.
Training Schedule: A 5-week training schedule from 11:00 am to 8:00 pm EST.
Post-Training Availability: Be available to work between 11:00 am and 10:00 pm EST Monday to Friday, weekends 11:00 am to 5:30pm EST with a set schedule provided.
Holiday Availability: Ability to work some holidays.
What is required for me to work from home?
Quiet workplace free of distractions and background noise
High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m
Must be able to hardwire computer directly to a router
Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home
So what are you waiting for? Come join the fun and apply today to start your next career journey with Travel & Leisure
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
Auto-ApplyRemote Retention Rep (Base + Commission)
Remote job
Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
Must live in Texas - in/near Dallas, San Antonio, Austin or Houston.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
* Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
* Minimum 1 year of experience in a quota-carrying sales role required.
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
* Full-time; hours may include evenings, weekends or holidays.
* High school diploma/GED required; Associate's or Bachelor's degree a plus.
* Pre-employment screen.
* Smartphone/device with active network connection.
* Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
* Employee responsible for all setup costs (except where required by law).
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $34,000.00/Year
Easy ApplyRemote Inbound Sales Representative
Remote job
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
Listen to customers, understand their needs, and resolve customer issues.
Research systems to find missing information; coordinate with other departments to resolve issues as applicable
Utilize systems and technology to complete account management tasks.
Accurately document and process customer orders in appropriate systems.
Follow all required scripts, policies, and procedures.
Comply with requirements surrounding confidential information and personal information.
Escalate customer issues to the appropriate staff and managers for resolution as needed.
Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes.
Adhere to all attendance and work schedule requirements.
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
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