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Job outlook for retention representatives in the United States
Retention representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected retention representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for retention representatives are projected over the next decade.
Retention representative salaries have increased 11% for retention representatives in the last 5 years.
There are over 208,920 retention representatives currently employed in the United States.
There are 220,352 active retention representative job openings in the US.
The average retention representative salary is $50,753.
Are retention representative jobs in demand?
Retention representative job and salary trends over time
Retention representative jobs over time
Retention representative job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 208,920 | 0.06% |
| 2020 | 212,382 | 0.06% |
| 2019 | 218,827 | 0.07% |
| 2018 | 215,241 | 0.06% |
| 2017 | 207,475 | 0.06% |
Average retention representative salary over time
Retention representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $50,753 | $24.40 | +3.2% |
| 2025 | $49,166 | $23.64 | +2.8% |
| 2024 | $47,807 | $22.98 | +2.6% |
| 2023 | $46,588 | $22.40 | +1.8% |
| 2022 | $45,753 | $22.00 | +1.8% |
Retention representative jobs by state
Most common states for retention representatives
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | North Dakota | 755,393 | 419 | 55% |
| 2 | Iowa | 3,145,711 | 1,482 | 47% |
| 3 | Maine | 1,335,907 | 620 | 46% |
| 4 | South Dakota | 869,666 | 381 | 44% |
| 5 | Nebraska | 1,920,076 | 744 | 39% |
| 6 | Montana | 1,050,493 | 412 | 39% |
| 7 | West Virginia | 1,815,857 | 693 | 38% |
| 8 | Wyoming | 579,315 | 189 | 33% |
| 9 | Pennsylvania | 12,805,537 | 3,925 | 31% |
| 10 | Kansas | 2,913,123 | 894 | 31% |
| 11 | New Hampshire | 1,342,795 | 415 | 31% |
| 12 | Rhode Island | 1,059,639 | 321 | 30% |
| 13 | Minnesota | 5,576,606 | 1,608 | 29% |
| 14 | Arizona | 7,016,270 | 1,966 | 28% |
| 15 | Kentucky | 4,454,189 | 1,266 | 28% |
| 16 | Ohio | 11,658,609 | 3,177 | 27% |
| 17 | Indiana | 6,666,818 | 1,824 | 27% |
| 18 | Alabama | 4,874,747 | 1,331 | 27% |
| 19 | Virginia | 8,470,020 | 2,182 | 26% |
| 20 | Missouri | 6,113,532 | 1,559 | 26% |
Most common cities for retention representatives
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Bangor | 2 | 6% | $39,690 |
| 2 | North Andover | 1 | 4% | $51,598 |
| 3 | Kennesaw | 1 | 3% | $45,396 |
| 4 | Post Falls | 1 | 3% | $47,628 |
| 5 | Coeur dAlene | 1 | 2% | $47,617 |
| 6 | Bolingbrook | 1 | 1% | $48,369 |
| 7 | Kennewick | 1 | 1% | $58,315 |
| 8 | Redding | 1 | 1% | $64,775 |
| 9 | Denver | 1 | 0% | $47,887 |
| 10 | Phoenix | 1 | 0% | $46,794 |
| 11 | San Diego | 1 | 0% | $63,747 |
Retention Representative job outlook: Expert opinions
Our panel of retention representative experts
University of Maryland - College Park
Southern Illinois University Edwardsville
What Retention Representative skills would you recommend for someone trying to advance their career?
Dr. Kathleen Kelly: Maximizing your salary potential requires research, flexibility, and being your best advocate.
E. Duff Wrobbel Ph.D.
ChairSouthern Illinois University Edwardsville
Communication And Media Studies
What Retention Representative skills would you recommend for someone trying to advance their career?
E. Duff Wrobbel Ph.D.: All things social media are important, and so writing skills still matter.
What will help Retention Representatives increase their earning potential?
E. Duff Wrobbel Ph.D.: With this major, probably the best salaries are from sales jobs, which many people shy away from because they think only of hustling used cars, but sales can be very good work.