How To Become A Returns Processor: What It Is and Career Path

What is a returns processor and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a returns processor. For example, did you know that they make an average of $15.4 an hour? That's $32,041 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScoreReturns ProcessorUS Average

Salary

2.5

Avg. Salary $32,041

Avg. Salary $59,228

Stability level

6.4

Growth rate -4%

Growth rate 0.3%

Diversity

9.7

Race

American Indian and Alaska Native 0.81%

Asian 7.01%

Black or African American 10.70%

Hispanic or Latino 15.11%

Unknown 4.07%

White 62.29%

Gender

female 67.45%

male 32.55%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

6.9

Complexity level is challenging

7 - challenging

Work life balance

7.0

Work life balance is good

6.4 - fair

Key steps to become a returns processor

Explore returns processor education requirements

Most common returns processor degrees

High School Diploma

41.0 %

Bachelor's

21.1 %

Associate

20.0 %

Start to develop specific returns processor skills

Skills	Percentages
Pallet Jack	20.48%
Computer System	12.00%
RF Scanner	7.08%
Customer Accounts	6.85%
Warehouse Environment	6.63%

Complete relevant returns processor training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New returns processors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a returns processor based on U.S. Bureau of Labor Statistics data and data from real returns processor resumes.

Research returns processor duties and responsibilities

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Work in the department call RMA.
Pull orders, scan data in AS400 system
Investigate and troubleshoot for incorrect/missing PO s.

Prepare your returns processor resume

When your background is strong enough, you can start writing your returns processor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a returns processor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable returns processor resume templates

Build a professional returns processor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your returns processor resume.