Returns processor resume examples from 2025
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How to write a returns processor resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in returns processor-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some returns processor interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a returns processor resume:
- Pallet Jack
- Computer System
- RF Scanner
- Customer Accounts
- Warehouse Environment
- Return Merchandise
- Customer Orders
- Customer Returns
- Quality Checks
- Tax Returns
- AS400
- Return Orders
- Inventory Control
- Return Reasons
- Computer Programs
- Assembly Line
- Quality Standards
- Computer Software
- RMA
- Return Authorizations
- WMS
- Inventory Transactions
- Customer Credit
- USPS
- Cycle Counts
- Refurbishment
- FedEx
- Product Returns
- Credit Card
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the returns processor.
How to write returns processor experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are effective examples from returns processor resumes:
Work history example #1
Returns Processor
Cintas
- Trained 15 new personnel members in order to sustain company standards and employee performance.
- Performed customer returns for Amazon.com; oversaw factory inventory; entered returns into order systems.
- Processed all commercial invoicing, freight forwarding, and packing slips for FedEx, UPS, DHL, and TNT.
- Assisted customers with navigation of company website and applications via phone, email and online.
- Prepared and attached all required authorization documents including referrals, treatment plans or other required documentation to reduce incidence of denials.
Work history example #2
Returns Processor
Bank of America
- Matched ATM deposits to corresponding electronic data to ensure correct info
- Handled the task of reviewing residential mortgage loans in foreclosure status for FHA, HAMP, and MHA programs.
- Demonstrated knowledge and understanding of all Fannie Mae, Freddie Mac, FHA, and other necessary guidelines and policies.
- Worked with Documentation Developers in providing information for the development of the Standard Operating procedures.
- Compiled and recorded statistical return item information for departmental performance measurements and management reporting.
Work history example #3
General Sales Associate
RadioShack
- Handled opening and closing of store, as well as the daily and nightly bank deposits.
- Listened to customer's description of the phone's problem either hardware or software.
- Operated POS system and complied with company information security measures.
- Elected Keyholder by store manager and promoted to Assistant Store Manager.
- Assisted the project manager in the scheduling of team to implement planograms, store processes within the desired payroll budget.
Work history example #4
Order Processor
United Parcel Service
- Secured necessary FDA information into shipments and informed customers of changes.
- Helped to win business for multiple High priority accounts; Direct contact with FDA inspectors to resolve entry concerns.
- Processed shipping labels via in house UPS and FedEx terminal.
- Directed and processed requests for the installation of changes to a wide variety of telecommunication services.
- Contacted customers by phone and email to confirm order details and document additional sales needs.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
High School Diploma
2017 - 2017
High School Diploma
2010 - 2010
Highlight your returns processor certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.