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Returns processor skills for your resume and career

Updated January 8, 2025
2 min read
Returns processor example skills
Below we've compiled a list of the most critical returns processor skills. We ranked the top skills for returns processors based on the percentage of resumes they appeared on. For example, 20.5% of returns processor resumes contained pallet jack as a skill. Continue reading to find out what skills a returns processor needs to be successful in the workplace.

15 returns processor skills for your resume and career

1. Pallet Jack

Here's how returns processors use pallet jack:
  • Use RF gun, hand pallet jack, motorized pallet jack, cherry picker, and fork truck.
  • Use of pallet jacks, electrical pallet jacks, RF Scan Guns and carts.

2. Computer System

Here's how returns processors use computer system:
  • Enter recall products into the networking computer systems provides medical and pharmaceutical and waste management.
  • Record information accurately into computer system to assure proper procedures are taken.

3. RF Scanner

Here's how returns processors use rf scanner:
  • Used an RF Scanner to move stock from one location to another.
  • Cross trained in two additional departments with use of RF scanner.

4. Customer Accounts

Here's how returns processors use customer accounts:
  • Processed and adjusted customer accounts for returned materials and completion of paperwork documentation - Handled, sorted and restocked products into warehouse
  • Credit customer accounts for returned merchandise in accordance with company policies and procedures.

5. Warehouse Environment

Warehouse environment means the overall working conditions of a warehouse. The warehouse environment is often noisy and loud. It is a busy place and with hundreds of people working in the same place, alongside several trucks and loaders being operational to load and unload stuff, the place becomes messy and noisy.

Here's how returns processors use warehouse environment:
  • Experience in a warehouse environment.

6. Return Merchandise

Here's how returns processors use return merchandise:
  • Gather and inspect return merchandise to determine if it stays in store, ships to vendor or needs repaired.
  • Handle return merchandise according to department procedures, and assure proper credit and monies to customer.

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7. Customer Orders

Here's how returns processors use customer orders:
  • Packed customer orders ensuring cosmetics were packed according to guidelines.
  • Call Center duties included facilitating customer orders and customer inquiries.

8. Customer Returns

Customer return refers to merchandise returned by customers after purchase to receive a refund in the original form of payment.

Here's how returns processors use customer returns:
  • Processed customer returns, preformed shipping checks for outbound pallets and preformed functionality checks on returned items for defective items
  • Process customer returns ensuring proper credit issued to customer and product placed back into inventory.

9. Quality Checks

Quality checks are a component of quality control aimed at ensuring that quality requirements are met. Internally, quality checks provide assurance to managers, and externally, it provides assurance to clients, federal departments, authorities, and certifiers.

Here's how returns processors use quality checks:
  • Performed quality checks of original packing slips for products received from customers Documented all product information
  • Verified and performed quality checks of original packaging slips of products received from customers.

10. Tax Returns

Here's how returns processors use tax returns:
  • Prepared and processed income tax returns for individuals and small businesses
  • Delivered complex tax returns to appropriate tax personnel with correct mailing envelope(s) and forwarding envelopes(s).

11. AS400

Here's how returns processors use as400:
  • Scan and process returned items from all field locations using AS400 system.
  • Work with computer programs such as Lotus 123, Excel, Word Pro, AS400, Rumba and Office visions.

12. Return Orders

Here's how returns processors use return orders:
  • Process return orders and input order entries into a computer database program, Snap.
  • Unpack return orders and process them, then put them back in there location.

13. Inventory Control

Here's how returns processors use inventory control:
  • Managed and tracked inventory controls using quality assurance methods.
  • Enter shipment information into inventory control software.

14. Return Reasons

Here's how returns processors use return reasons:
  • Distinguish between return reasons and physical disposition.
  • Processed return reasons and physical disposition.

15. Computer Programs

A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.

Here's how returns processors use computer programs:
  • Worked with various computer programs returning money to credit cards, also order picker...picked items to be shipped out.
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List of returns processor skills to add to your resume

Returns processor skills

The most important skills for a returns processor resume and required skills for a returns processor to have include:

  • Pallet Jack
  • Computer System
  • RF Scanner
  • Customer Accounts
  • Warehouse Environment
  • Return Merchandise
  • Customer Orders
  • Customer Returns
  • Quality Checks
  • Tax Returns
  • AS400
  • Return Orders
  • Inventory Control
  • Return Reasons
  • Computer Programs
  • Assembly Line
  • Quality Standards
  • Computer Software
  • RMA
  • Return Authorizations
  • WMS
  • Inventory Transactions
  • Customer Credit
  • USPS
  • Cycle Counts
  • Refurbishment
  • FedEx
  • Product Returns
  • Credit Card

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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