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  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Columbus, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $25k-36k yearly est. 25d ago
  • Client Service Associate - 1st

    Kable Staffing

    Columbus, OH

    Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief Kable Workforce Solutions is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements.What's a Typical Day Like? Reviewing and updating client Investment Plans Processing transactions (cash flows, purchases and sales, asset transfers) Preparing for client meetings and responding to client requests Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc Preparing and/or reviewing documentation to open or update accounts and private investments Supporting the team with all aspects of providing comprehensive financial advice and servicing clients What Are the Requirements of the Job? Bachelor's degree Accounting/Finance or related The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations Comfortable working in a team environment Strong Excel skill-set Attention to detail Related internship/job experience Thrives in a fast-paced work environment Ability to handle many tasks at once Ability to work in fast-paced environment. Ability to move or lift up to 50+ lbs. Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel. Ability to utilize hand/eye coordination. Capability to stand for prolonged periods of time Communication skills. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
    $44k-75k yearly est. 13d ago
  • Client Service Associate - 1st

    Kable Workforce Solutions

    Columbus, OH

    Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief MBS Pro Staffing, a division of Kable Workforce Solutions, is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements. What's a Typical Day Like? Reviewing and updating client Investment Plans Processing transactions (cash flows, purchases and sales, asset transfers) Preparing for client meetings and responding to client requests Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc Preparing and/or reviewing documentation to open or update accounts and private investments Supporting the team with all aspects of providing comprehensive financial advice and servicing clients What Are the Requirements of the Job? Bachelor's degree Accounting/Finance or related The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations Comfortable working in a team environment Strong Excel skill-set Attention to detail Related internship/job experience Thrives in a fast-paced work environment Ability to handle many tasks at once Ability to work in fast-paced environment. Ability to move or lift up to 50+ lbs. Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel. Ability to utilize hand/eye coordination. Capability to stand for prolonged periods of time Communication skills. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
    $44k-75k yearly est. 12d ago
  • Client Service Associate - 1st

    MBS Pro Staffing 4.1company rating

    Columbus, OH

    Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief Kable Workforce Solutions is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements.What's a Typical Day Like? Reviewing and updating client Investment Plans Processing transactions (cash flows, purchases and sales, asset transfers) Preparing for client meetings and responding to client requests Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc Preparing and/or reviewing documentation to open or update accounts and private investments Supporting the team with all aspects of providing comprehensive financial advice and servicing clients What Are the Requirements of the Job? Bachelor's degree Accounting/Finance or related The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations Comfortable working in a team environment Strong Excel skill-set Attention to detail Related internship/job experience Thrives in a fast-paced work environment Ability to handle many tasks at once Ability to work in fast-paced environment. Ability to move or lift up to 50+ lbs. Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel. Ability to utilize hand/eye coordination. Capability to stand for prolonged periods of time Communication skills. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
    $36k-53k yearly est. 13d ago
  • Customer Specialist - Travel

    Richwood Bank 3.9company rating

    Marysville, OH

    Job Description Customer Specialist, Travel At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Traveling Customer Specialist position is a front-line position providing customer service to bank clients. This position is will travel all nine locations as needed. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds. Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Greet customers Facilitate all transactions for customers across all financial account types and requests Open accounts and teach customers how to gain the most potential from them Assist new customers in transferring all funds over seamlessly through our switch program Maintain an accurate balance of cash drawers daily Demonstrate knowledge of all accounts, products and services offered Support customers with all account and service needs Be willing to help customers with additional benefits such as notary, faxing and check orders Stay current on rates for CDs, savings IRAs and interest bearing checking Listen to customer needs and recommend the best solutions to help them succeed Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations Scan proof - scanning all transactions daily into the computer Demonstrate drive thru knowledge - speaker, transaction drawers/tube Perform other tasks assigned by Branch Manager Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud. Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail Education High School Diploma or GED required, college preferred Two years of customer service experience required Cash handling experience preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $26k-32k yearly est. 25d ago
  • CPC Processor Customer Support - 5181

    Datavant

    Columbus, OH

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + **This is a Remote role (Call Center)** **- Full-Time: Monday - Friday 8am-4:30pm EST** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance** Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 6d ago
  • Insurance Process Specialist

    AAA Mid-Atlantic

    Worthington, OH

    We are seeking a full time Insurance Process Specialist to join our Insurance Sales Process & Coaching Team! This individual would specifically be supporting our Inside Sales Team. PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office in Cincinnati, OH, Worthington, OH, Lexington, KY or Wilmington, DE. To the qualified candidate, we offer: * The starting base compensation for this position is $51,495 to $93,861. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location * This position is eligible to participate in our Annual Bonus Program with a target bonus percentage of 3% The primary duties of the Insurance Process Specialist are: * Coach individual Insurance Sales Agents to apply ACA's consultative sales program and standardized sales processes in daily sales interactions. * Provide structured coaching to new agents ( * Guide less tenured agents toward top performance through focused coaching on income maximization, process adherence, and bundling strategies. * Execute structured coaching plans, including weekly one-on-one coaching sessions for new agents and monthly one-on-one sessions for striving agents, ensuring smooth transitions between segments. * Facilitate biweekly new agent workshops as an extension of the initial New Hire Training program to reinforce best practices, offer customized support, and foster camaraderie among new hires. * Lead best-practice sharing through cohort meetings to elevate coaching effectiveness, focusing on analytics, economic-based coaching, and insurance advisory selling skills. * Maintain accountability through Sales Coach specific reporting, measuring productivity based on their assigned agent pool through metrics including bundled sales, branded sales, and quote volume. * Collaborate with the training team to reinforce consultative sales skills and process adherence, offering consistent curriculum and resources throughout onboarding. * Perform other duties as assigned. Minimum Qualifications: * Bachelor's degree preferred; equivalent experience may be considered in lieu of degree * 5+ years' experience selling Property and Casualty or Life insurance products * 2+ years experience in a role working in a training or mentorship capacity * Active Property and Casualty License required * Life Insurance License preferred * Experience in using CRM and BI tools, including Salesforce required. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance
    $51.5k-93.9k yearly Auto-Apply 27d ago
  • Therapy Services Specialist (Bilingual Korean Required)

    Carebridge 3.8company rating

    Columbus, OH

    Sign-On Bonus: $3,000 The Therapy Services Specialist (Bilingual Korean Required) is responsible for working under the guidance of occupational therapist, collaborate with the managed care organization to support persons aging in place receiving home or community-based services. Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. How you will make an impact: * Performs telephonic and/or virtual assessments to identify participants needs. * Provides recommendations to MCO for type and hours of supportive services required. * Conduct objective assessments for program participation to determine the appropriate level of support and services required. * Obtain participant history to inform the comprehensive assessment. * Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs. * Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment. * Assists clinical team with the recommendations for equipment and services as needed. Collaborate with the support team to report observations and outcomes. * Document all member encounters per documentation standards. Minimum Requirements: * Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years' experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background. * Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required. * Bilingual Korean Required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-46k yearly est. Auto-Apply 60d+ ago
  • Resolution Specialist

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Salary Description $22-$28/hr
    $22-28 hourly 24d ago
  • Human Resources Client Relations Professional

    OPOC.Us

    Worthington, OH

    OPOC.us (One Point of Care) is seeking a full-time HR Client Relations Professional to join the Centric team in our office located in Worthington, Ohio. We are looking for a positive, high-energy individual with a range of human resources experience and a demonstrated client focused background. You will be working in a team environment and have the well-developed skill set needed to maintain and enhance client relationships and drive business growth. The successful candidate will have exceptional interpersonal and communication skills, strong problem solving and decision-making abilities, and a working knowledge of multiple human resource disciplines, including compensation practices, payroll processes, employee relations, performance management, and federal and state respective employment laws. The Expertise and Skills You Bring • 3+ years of demonstrated HR or ASO experience, required. Bachelors degree, and SHRM-CP, or related Human Resources certification are highly desired. • Proven experience in a client-facing role, managing client relationships and driving customer satisfaction. • Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality. • Flexibility to travel to client sites as needed. • Ability to function in a fast-paced environment, prioritizing tasks and pivoting focus when needed while remaining organized and efficient. • Service oriented and proactive, anticipating client needs and collaborating with your team to deliver our services and exceed client expectations. • Ability to utilize internal and external resources, tools, and information to fully support our clients and bring added value to those relationships. • Knowledge of Federal & State regulations, guidelines, and best practices. • Proficient in Outlook, Microsoft Word, Excel, and Power Point and HRIS technology systems. Compensation OPOC.us offers a competitive wage and benefits package, as well as the opportunity for incentives and growth for driven individuals. The compensation range is negotiable and will be based on your experience, education and certifications. Benefits • 401K with company matching. • Medical insurance • Dental insurance • Vision insurance • Company paid life insurance. • 8 paid holidays plus generous paid time off. • Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program. • Onsite gym and health coaching • And most of all, the opportunity to grow and develop in a supportive and positive work environment! OUR GROWTH OPPORTUNITIES: At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
    $30k-47k yearly est. Auto-Apply 60d+ ago
  • Resolution Specialist

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $31k-54k yearly est. 24d ago
  • Processing Specialist

    Upstart Services 4.0company rating

    Columbus, OH

    About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: The Home Lending Operations team at Upstart is committed to delivering best-in-class service and operational excellence as we scale our home lending product. This is a fast-growing team working in a pod-based structure composed of both NMLS-licensed and non-licensed team members across a range of experience levels. As a Processing Specialist, you'll join a Pod team in a non-licensed capacity processing HELOC loan applications, primarily focusing on identity, income and property verification. While you'll report to an Operations Manager, the role can often be autonomous and designed for professionals who excel in dynamic, fast-paced environments and are eager to take ownership of their work. How you'll make an impact Accurately and efficiently process loan applications, from documentation verification to final approval. Manage your own pipeline, ensuring timely follow-ups and driving engagement from applicants throughout the loan process. Resolve customer escalations professionally and swiftly, balancing regulatory compliance with a strong borrower experience. Use tools like Vesta and Salesforce to track, manage, and advance loan files while maintaining quality standards. Collaborate within your pod to identify workflow improvements and contribute to process optimization initiatives. Support team-wide efforts to scale operations by assisting with side projects and contributing to the development of new servicing channels. Minimum Qualifications 1-2 years of experience in loan processing, mortgage operations, or customer service within a financial services setting. Proven ability to manage a personal pipeline, with a track record of meeting or exceeding productivity and quality benchmarks. Excellent organizational, time management, and problem-solving skills; strong attention to detail is a must. Ability to work standard hours (9 AM - 5:30 PM EST) and occasional weekend shifts as business needs evolve. Proficiency with loan origination systems (e.g., Vesta), Salesforce, and general productivity software. Reside within 60 miles of Columbus, OH, and able to work from the office at least two days per week Preferred Qualifications Background in mortgage, home lending, or fintech operations. Experience working in high-growth or high-volume environments. Familiarity with compliance considerations in the lending industry. Experience supporting or working alongside licensed lending professionals (NMLS). High adaptability, strong sense of ownership, and a growth mindset. Position location This role is available in the following locations: Columbus, Ohio Time zone requirements The team operates on the East/West coast time zones. In-Office requirements You will be required to work from the Columbus, Ohio office 2 days per week (must be within a 60 mile radius). Depending on business needs, agents may be asked to work from the office more often. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Entry This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$25.48-$25.48 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $25.5-25.5 hourly Auto-Apply 8d ago
  • Client Success Specialist

    Leading EDJE 4.0company rating

    Dublin, OH

    Job Description Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible
    $25k-35k yearly est. 26d ago
  • Customer Support Specialist

    The Greentree Group 4.7company rating

    Reynoldsburg, OH

    Are you a customer service enthusiast who loves solving complex problems? Do you have a keen eye for detail and excellent analytical skills? Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others? If so, we have an exciting opportunity for you at The Greentree Group! WHO WE ARE The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible. What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact. We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being. Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference! SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system. Aiding users in executing system functions and navigating business processes. Providing guidance to stakeholders on completing tasks correctly. Executing case management duties on tactical tasks and activities. Providing documentation support. Providing high-level and in-depth analysis of customer care processes. Support teammates in a collaborative work environment. MINIMUM QUALIFICATIONS: Bachelor's Degree in a related field. Experience in lieu of degree may be considered. Minimum one (1) to three (3) years' experience in a business environment. Strong customer service and support skills. Provide accuracy and consistency through thoroughness in all details and tasks. Exceptional organizational and time management skills. Ability to work well independently and as part of a team. Strong problem-solving, analytical and communication skills. Excellent written and oral communications skills. Candidates must be U.S. Citizens. DESIRED QUALIFICATIONS: Help Desk software experience. Experience in issue escalation, resolution, and de-escalation techniques. Proficiency in MS Office including Excel, Word, PowerPoint, and Access. Previous experience in a Consulting capacity. We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at *********************** Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time. Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran. Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Salary Range: $45,000 to $55,000 Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance. Top Benefits Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs. Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available) Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
    $31k-40k yearly est. 60d+ ago
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Columbus, OH

    We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule
    $25k-34k yearly est. 45d ago
  • SBA Client Specialist Sr

    Huntington 4.4company rating

    Columbus, OH

    The SBA Client Specialist Sr works with Product Specialists, Borrowers, Sellers, Attorneys, Brokers, EROs, Underwriters, Closers, Title Companies and the banking Markets to collect due diligence and promote the loan closing process. Duties & Responsibilities: Coordinates interaction between these parties all within the defined SBA loan closing SLA of 30-45 days. Assists other colleagues with difficult situations or customers. Prepares SBA Loan commitment letters and application documents. Responsible for initial SBA Compliance and preparing the loan commitment package. Reviews other Client Specialists' commitment letters for accuracy. Orders third party reports and provides to correct parties for review. Subject matter expert in the SBA lending process. Engages with the customers daily to discuss, explain and mentor the prospective borrowers through the nuances of SBA lending. Coordinates with all parties to establish closing date. Schedules closing and arranges the distribution of docs. Other duties as assigned. Basic Qualifications High School Diploma A minimum of three years of experience with consumer or business banking loans, and customer service, sales, or client management Preferred Qualifications: Excellent organizational, multi-tasking and time management skills Ability to work in a fast-paced, production environment. Experience with SBA lending Experience with Huntington Business Banking & Velocity programs Very strong Sales/Customer Service skills Strong written and verbal communication skills to include the ability to interact with internal and external customers to achieve positive results. Experience with Microsoft Office software and other HNB systems. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $27k-33k yearly est. Auto-Apply 5d ago
  • Transactions Specialist I / 2nd Shift

    Jpmorgan Chase & Co 4.8company rating

    Westerville, OH

    JobID: 210688347 JobSchedule: Full time JobShift: Mid-Day : Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within JPMorganChase, you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorganChase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems. Job responsibilities * Operate required department machinery efficiently to process retail and credit card transactions. * Validate and ensure the quality of daily materials and outputs, reconciling input vs. output data utilizing basic math. * Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries. * Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures. * Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements. Required qualifications, capabilities, and skills * Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts. * Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols. * Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology. * Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis. * Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery. * Actively participates in maintaining a clean and organized departmental work area to support operational efficiency. Schedule: Sunday-Thursday 1:00 pm to 9:30 pm Shift Differential: 10% This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
    $59k-84k yearly est. Auto-Apply 13d ago
  • Credit Servicing Specialist II

    Bank of America 4.7company rating

    Westerville, OH

    Jacksonville, Florida;Westerville, Ohio; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support. **Required Qualifications:** + 1 year or more experience with Commercial credit servicing + Loan IQ experience + Experience with manage pipeline queues and meet established business metrics. + Credit Center experience + Extreme attention to detail in terms of research items such as letter of Credit, Interest and Fess, settlements and Loan documents + Ability to multi-task, navigate technology easily, manage pipeline queues and meet established business metrics. **Skills:** + Attention to Detail + Customer and Client Focus + Data Collection and Entry + Prioritization + Written Communications + Analytical Thinking + Collaboration + Oral Communications + Recording/Organizing Information + Issue Management + Legal Structures and Legal Forms + Policies, Procedures, and Guidelines Management **Minimum Education Requirement:** + High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $39k-60k yearly est. 8d ago
  • Destruction Center Specialist

    Access Information Management 3.6company rating

    Chesterville, OH

    Primary Functions: FULL Time- Mon-Friday $17.50/hr * Empty collected material from containers; cut open bags, dump payloads, empty roll-arounds. * Sort material by grade; separate and discard rubbish. * Inspect and perform scheduled Shred Plant equipment maintenance * Clean facility and containers. * Maintain strict security of material and trucks. * Ensure safe machine operations. * Perform auditing per schedule or as requested. * Observe safety procedures, including containers/lids replaced and repaired, floors free of debris, and report any safety issues to direct supervisor.. * Utilize handheld bar code scanner and related PC as required with inventory systems. * Utilize mobile equipment in a safe and practical manner following company policies and standards. * Handle all physical requirements for loading, unloading, transporting & driving without assistance. * Interact professionally with all clients. * Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client. Secondary Functions: * Participate in safety and security drills and advise the appropriate manager of any violations. DC-TS Page 2 of 3 * Know and understand defined role in the Company Disaster Recovery Plan. * Ensure all accidents and injuries are reported immediately to your supervisor. * Advise the appropriate manager of any issues requiring immediate attention, including but not limited to customer complaints or vehicle issues. * Collaborate with team members. * Work Overtime as necessary. Other Responsibilities: * Comply with all company policies and procedures. * Other duties as assigned by Supervisor. Education and Years of Experience: * High school diploma or equivalent. * Must be able to pass a preemployment substance abuse screening and background check. Knowledge, Skills and Abilities: * willing to operate a forklift, Bobcat and/or pick lift. * Strong communication and presentation skills. * Must possess basic computer skills. * Ability to complete paperwork accurately and completely understand the importance of detail and accuracy. * Ability to work collaboratively in a team environment. * Ability to follow directions. * Must have customer-focused attitude. * Ability to clearly communicate in reading, writing, and speaking. Physical Requirements (lifting, etc.): * Routine lifting of 20-60 pounds * Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations. * Routine scanning of materials. * Frequent overhead reaching. * Routine bending and stretching. * Routine pushing and pulling of boxes and pallet jacks. All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vet
    $17.5 hourly 22d ago
  • Destruction Center Specialist

    Access 4.5company rating

    Chesterville, OH

    Primary Functions: FULL Time- Mon-Friday $17.50/hr • Empty collected material from containers; cut open bags, dump payloads, empty roll-arounds. • Sort material by grade; separate and discard rubbish. • Inspect and perform scheduled Shred Plant equipment maintenance • Clean facility and containers. • Maintain strict security of material and trucks. • Ensure safe machine operations. • Perform auditing per schedule or as requested. • Observe safety procedures, including containers/lids replaced and repaired, floors free of debris, and report any safety issues to direct supervisor.. • Utilize handheld bar code scanner and related PC as required with inventory systems. • Utilize mobile equipment in a safe and practical manner following company policies and standards. • Handle all physical requirements for loading, unloading, transporting & driving without assistance. • Interact professionally with all clients. • Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client. Secondary Functions: • Participate in safety and security drills and advise the appropriate manager of any violations. DC-TS Page 2 of 3 • Know and understand defined role in the Company Disaster Recovery Plan. • Ensure all accidents and injuries are reported immediately to your supervisor. • Advise the appropriate manager of any issues requiring immediate attention, including but not limited to customer complaints or vehicle issues. • Collaborate with team members. • Work Overtime as necessary. Other Responsibilities: • Comply with all company policies and procedures. • Other duties as assigned by Supervisor. Education and Years of Experience: • High school diploma or equivalent. • Must be able to pass a preemployment substance abuse screening and background check. Knowledge, Skills and Abilities: • willing to operate a forklift, Bobcat and/or pick lift. • Strong communication and presentation skills. • Must possess basic computer skills. • Ability to complete paperwork accurately and completely understand the importance of detail and accuracy. • Ability to work collaboratively in a team environment. • Ability to follow directions. • Must have customer-focused attitude. • Ability to clearly communicate in reading, writing, and speaking. Physical Requirements (lifting, etc.): • Routine lifting of 20-60 pounds • Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations. • Routine scanning of materials. • Frequent overhead reaching. • Routine bending and stretching. • Routine pushing and pulling of boxes and pallet jacks. All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vet
    $17.5 hourly 60d+ ago

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