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The differences between returns specialists and specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a returns specialist, becoming a specialist takes usually requires 1-2 years. Additionally, a specialist has an average salary of $58,013, which is higher than the $33,064 average annual salary of a returns specialist.
The top three skills for a returns specialist include data entry, customer service and RMA. The most important skills for a specialist are patients, customer service, and work ethic.
| Returns Specialist | Specialist | |
| Yearly salary | $33,064 | $58,013 |
| Hourly rate | $15.90 | $27.89 |
| Growth rate | -4% | 10% |
| Number of jobs | 49,024 | 358,433 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 49% |
| Average age | 40 | 42 |
| Years of experience | 12 | 2 |
A return specialist is responsible for doing all company returns and giving refunds. They process accurate and timely returns. They work together with the customer care team and report to the compliance director. They are supposed to develop and maintain customer satisfaction. Their duties and responsibilities include processing all returns and refunds according to regulations, maintaining accurate and detailed reports, and providing additional support when needed.
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
Returns specialists and specialists have different pay scales, as shown below.
| Returns Specialist | Specialist | |
| Average salary | $33,064 | $58,013 |
| Salary range | Between $25,000 And $42,000 | Between $32,000 And $104,000 |
| Highest paying City | - | Jersey City, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | The Citadel |
| Best paying industry | - | - |
There are a few differences between a returns specialist and a specialist in terms of educational background:
| Returns Specialist | Specialist | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between returns specialists' and specialists' demographics:
| Returns Specialist | Specialist | |
| Average age | 40 | 42 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 47.5% Female, 52.5% |
| Race ratio | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 18.9% Asian, 7.0% White, 57.8% American Indian and Alaska Native, 0.6% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |