Revenue collector job description
Updated March 14, 2024
6 min read
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Example revenue collector requirements on a job description
Revenue collector requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in revenue collector job postings.
Sample revenue collector requirements
- Extensive experience with revenue collection
- Knowledge of applicable laws and regulations
- Ability to use financial software programs
- Excellent numeracy skills
- Proficiency in data entry and record keeping
Sample required revenue collector soft skills
- Strong customer service orientation
- Excellent interpersonal and communication skills
- Ability to work independently
- Ability to remain calm under pressure
Revenue collector job description example 1
Delaware North revenue collector job description
Pay rate: starts at $15.50 / hour (DOE).
Must be 21 years old and have a valid driver's license.
Satisfactory driving record a plus.
Responsibilities- Safe transport and accounting of issued funds.
- Ensure established policies and procedures are followed maintaining asset and personnel protection.
- Accurate and detailed record keeping of transactions.
- Generation and collection of machine activity reports.
- Movement of funds from locations to gaming offices when necessary.
- Ensure sites are adequately stocked with signage, stickers, etc. in accordance with policies and State Gaming Board regulations.
- Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to equipment or operations.
- Maintain security and confidentiality of proprietary data and information.
- Performs other duties as assigned.
- High school diploma or GED, plus one year related experience and/or training preferred.
- Must be at least 21 years of age.
- Possess and maintain a state Driver's License.
- Comfortable with basic math skills including addition and subtraction.
- Must be comfortable securing, handling and transporting large sums of currency.
- Must be familiar and comfortable with smart phone technology.
- Must be able to maintain appropriate State Gaming license.
- Able and willing to maintain flexible work schedule.
- Able to operate a motor vehicle for extended periods of time.
- Able to lift and carry a minimum of 40 pounds occasionally.
- Ability to stand, sit, and kneel for brief periods of time.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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Revenue collector job description example 2
Sharp HealthCare revenue collector job description
Facility:Corporate Offices
CitySan Diego
Department
Job Status
Regular
Shift
Day
FTE
1
Shift Start Time
Shift End Time
H.S. Diploma or Equivalent
Hours
Shift Start Time:
Variable
Shift End Time:
Variable
Additional Shift Information:
Weekend Requirements:
As Needed
On-Call Required:
No
This is a full time position located onsite in Kearny Mesa (San Diego County). High School Diploma or Equivalent GED required. If offered this position you will be asked to provide proof of your high school diploma or GED.
What You Will DoTo collect private pay receivables from point of payment or to assignment to bad debt, via initiating and responding to patient inquiries.Required Qualifications
+ High School Diploma or Equivalent GED required. If offered this position you will be asked to provide proof of your high school diploma or GED.
Preferred Qualifications
+ 2 Years experience in all areas of medical billing and collections with demonstrated above-standard performance.
+ Call center experience.
Essential Functions
+ Agency AssignmentPrepare delinquent accounts for transfer to outside collection agency after all avenues for obtaining payment have been exhausted.Review accounts and make the necessary adjustments to achieve correct balances.Based on retroactive review of financial information or receipt of new eligibility information, prepare and/or report cancellations to outside agencies.Act as liaison to outside collection agency to ensure payment collection and recovery.Report payments and adjustments as required.
+ BudgetsEstablish mutually acceptable payment arrangements (budget plans) in accordance with policy and procedure.Budget plan edit list worked in a timely manner.Ensure payment arrangements exceeding policy are reviewed by Team Leader.Monitor accounts to ensure promised payments are received and agreements are cancelled when broken.Print, review and mail budget plan contracts as per established policy and procedure.
+ CollectionsAssess accounts via PCS (Paperless Collection System) workfile to commence direct collections action by initiating phone calls (average of 3 calls per patient) to patient/guarantors according to guidelines established for Department and conveyed by Team Leader.Initiate budget plan, collection assignment, insurance rebill or charity process after determination of recovery.
+ CommunicationCommunicate with all co-workers, insurance carriers, patients, etc. and maintain professionalism regardless of provocation by caller.Dispense information regarding Sharp HealthCare policies and procedures in a positive, accurate manner.Diffuse irate callers and/or transfer callers to Team Leader when appropriate.
+ Correspondence and reports Demonstrates cooperation and teamwork via participation in other projects (i.e. special reports). Assists co-workers as needed in training, coverage, backlogs, and responding to the needs of the Department.Attends and actively participates in unit and staff meetings.Displays positive, cooperative attitude.By assigned alpha designation, process correspondence from patients, responding via customized letter, itemized statement or insurance re-billing as required.Document Computer system with financial notes to indicate all actions taken.
+ Demonstrates initiative Demonstrates self-motivation.Works independently with minimal supervision.Demonstrates adaptability/flexibility in working with patients and in work assignments.Accepts responsibility in areas related to position duties. Attends available education classes and seminars as they arise.
Knowledge, Skills, and Abilities
+ General knowledge of office procedures and ability to utilize resource materials in an organized manner.
+ Ability to discuss personal and financial matters with patients and/or their representatives regarding credit, law, and collection policies and procedures.
+ Familiarity with regulations governing collection proceedings and the release of confidential information.
+ Previous experience with on-line computerized accounts receivable systems, including IDX.
+ Demonstrated ability to communicate effectively both verbally and in writing.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
CitySan Diego
Department
Job Status
Regular
Shift
Day
FTE
1
Shift Start Time
Shift End Time
H.S. Diploma or Equivalent
Hours
Shift Start Time:
Variable
Shift End Time:
Variable
Additional Shift Information:
Weekend Requirements:
As Needed
On-Call Required:
No
This is a full time position located onsite in Kearny Mesa (San Diego County). High School Diploma or Equivalent GED required. If offered this position you will be asked to provide proof of your high school diploma or GED.
What You Will DoTo collect private pay receivables from point of payment or to assignment to bad debt, via initiating and responding to patient inquiries.Required Qualifications
+ High School Diploma or Equivalent GED required. If offered this position you will be asked to provide proof of your high school diploma or GED.
Preferred Qualifications
+ 2 Years experience in all areas of medical billing and collections with demonstrated above-standard performance.
+ Call center experience.
Essential Functions
+ Agency AssignmentPrepare delinquent accounts for transfer to outside collection agency after all avenues for obtaining payment have been exhausted.Review accounts and make the necessary adjustments to achieve correct balances.Based on retroactive review of financial information or receipt of new eligibility information, prepare and/or report cancellations to outside agencies.Act as liaison to outside collection agency to ensure payment collection and recovery.Report payments and adjustments as required.
+ BudgetsEstablish mutually acceptable payment arrangements (budget plans) in accordance with policy and procedure.Budget plan edit list worked in a timely manner.Ensure payment arrangements exceeding policy are reviewed by Team Leader.Monitor accounts to ensure promised payments are received and agreements are cancelled when broken.Print, review and mail budget plan contracts as per established policy and procedure.
+ CollectionsAssess accounts via PCS (Paperless Collection System) workfile to commence direct collections action by initiating phone calls (average of 3 calls per patient) to patient/guarantors according to guidelines established for Department and conveyed by Team Leader.Initiate budget plan, collection assignment, insurance rebill or charity process after determination of recovery.
+ CommunicationCommunicate with all co-workers, insurance carriers, patients, etc. and maintain professionalism regardless of provocation by caller.Dispense information regarding Sharp HealthCare policies and procedures in a positive, accurate manner.Diffuse irate callers and/or transfer callers to Team Leader when appropriate.
+ Correspondence and reports Demonstrates cooperation and teamwork via participation in other projects (i.e. special reports). Assists co-workers as needed in training, coverage, backlogs, and responding to the needs of the Department.Attends and actively participates in unit and staff meetings.Displays positive, cooperative attitude.By assigned alpha designation, process correspondence from patients, responding via customized letter, itemized statement or insurance re-billing as required.Document Computer system with financial notes to indicate all actions taken.
+ Demonstrates initiative Demonstrates self-motivation.Works independently with minimal supervision.Demonstrates adaptability/flexibility in working with patients and in work assignments.Accepts responsibility in areas related to position duties. Attends available education classes and seminars as they arise.
Knowledge, Skills, and Abilities
+ General knowledge of office procedures and ability to utilize resource materials in an organized manner.
+ Ability to discuss personal and financial matters with patients and/or their representatives regarding credit, law, and collection policies and procedures.
+ Familiarity with regulations governing collection proceedings and the release of confidential information.
+ Previous experience with on-line computerized accounts receivable systems, including IDX.
+ Demonstrated ability to communicate effectively both verbally and in writing.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
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Updated March 14, 2024
Updated March 14, 2024