What does a revenue director do?
The job of a revenue director varies with the size of the organization. The job of a revenue director is to ensure sales are running well, hence generating revenue to optimize efficiency and profits. Their duties and responsibilities include planning the organization's budget, mentoring employees, developing strategies to help the organization grow, and communicating revenue issues and strategies to management.
Revenue director responsibilities
Here are examples of responsibilities from real revenue director resumes:
- Manage employee access to insurer websites containing protect health information to ensure HIPAA compliance.
- Direct and manage the online booking aspect through growing ADR and market share year after year.
- Manage the reservations process to ensure outstanding customer service and thorough knowledge of selling strategies are adhered to.
- Manage accounts receivable accountants performing monthly accounting closes, reconciliations, and revenue and billing subsystem adjustments and maintenance.
- Provide oversight of go-lives and system upgrades.
- task forces (ICD-10) and quality improvement teams.
- Monitor compliance for Medicare and Medicaid services, as these are constantly changing.
- Secure and process all reservations from Internet outlets, tour companies and third-party retail organizations.
- Maintain compliance with KPGM, HFAL, NYS, and CMS regulations to ensure successful audits.
- Involve with sale and catering department for quoting group rates, block management and PMS maintenance.
- Conduct periodic audit of price list to validate process in accordance with Sarbanes-Oxley (SOX) requirements.
- Work with consultants on various program reviews and the submission of the Missouri DSH surveys and audits.
- Provide primary interface to multiple external entities including CMS, workers compensation, DOL, and many insurance carriers.
- Change management and implementation for major projects (EPM optimization, EHR implementation, ICD-10 training and education).
- Conduct audits by CPT, ICD-9 codes, and physician to identify areas of improvement to meet compliance standards.
Revenue director skills and personality traits
We calculated that 8% of Revenue Directors are proficient in Cycle Management, Strong Analytical, and Revenue Cycle Operations. They’re also known for soft skills such as Creativity, Organizational skills, and Communication skills.
We break down the percentage of Revenue Directors that have these skills listed on their resume here:
- Cycle Management, 8%
Head of Revenue Cycle Management committee and Project Manager for ICD-10 conversion.
- Strong Analytical, 6%
Utilized strong analytical and conflict resolution skills to identify, track, report and resolve critical issues in a timely manner.
- Revenue Cycle Operations, 6%
Promoted to regional director of Central Louisiana (CLA) revenue cycle operations, reporting directly to the CFO.
- Oversight, 5%
Managed and supervise Revenue Cycle and Implementations team and provided oversight including recruitment and performance management.
- Process Improvement, 5%
Accepted challenge to lead process improvement initiatives and clean up previous all outstanding backlog.
- Financial Services, 4%
Monitored integrity and consistency of data emanating from patient financial service.
Common skills that a revenue director uses to do their job include "cycle management," "strong analytical," and "revenue cycle operations." You can find details on the most important revenue director responsibilities below.
Creativity. One of the key soft skills for a revenue director to have is creativity. You can see how this relates to what revenue directors do because "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." Additionally, a revenue director resume shows how revenue directors use creativity: "monitor and maintain all internet booking engine company rates, descriptions and inventory on a daily basis. "
Organizational skills. Another essential skill to perform revenue director duties is organizational skills. Revenue directors responsibilities require that "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." Revenue directors also use organizational skills in their role according to a real resume snippet: "created and implemented change management process and structure within revenue cycle to enable organizational initiatives for growth. "
Communication skills. Another skill that relates to the job responsibilities of revenue directors is communication skills. This skill is critical to many everyday revenue director duties, as "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." This example from a resume shows how this skill is used: "established division-wide, cross-business-unit project management board to facilitate strategic initiatives and improve communication between internal/external customers and vendors alike. "
Analytical skills. A big part of what revenue directors do relies on "analytical skills." You can see how essential it is to revenue director responsibilities because "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." Here's an example of how this skill is used from a resume that represents typical revenue director tasks: "created and implemented pricing methodology to normalize fee schedules across all practice management data bases. "
The three companies that hire the most revenue directors are:
- Pwc131 revenue directors jobs
- The Iowa Clinic6 revenue directors jobs
- Aimbridge Hospitality5 revenue directors jobs
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Compare different revenue directors
Revenue director vs. Director of communications and marketing
A director of communications and marketing spearheads a company's marketing and communication projects in adherence with the company's vision and mission. Being the director, they have the authority to make decisions, delegate responsibilities among managers and teams, and direct the project and program cycle from planning to execution, solving issues and concerns if any would arise. They also set goals and budgets, establish timelines and requirements, and conduct regular assessments. Additionally, as a director, they must lead and empower employees in a joint effort to reach goals and industry standards.
There are some key differences in the responsibilities of each position. For example, revenue director responsibilities require skills like "cycle management," "strong analytical," "revenue cycle operations," and "oversight." Meanwhile a typical director of communications and marketing has skills in areas such as "web content," "strategic communications," "marketing campaigns," and "press releases." This difference in skills reveals the differences in what each career does.
Directors of communications and marketing earn the highest salaries when working in the professional industry, with an average yearly salary of $78,844. On the other hand, revenue directors are paid more in the technology industry with an average salary of $103,727.The education levels that directors of communications and marketing earn slightly differ from revenue directors. In particular, directors of communications and marketing are 5.4% less likely to graduate with a Master's Degree than a revenue director. Additionally, they're 1.2% less likely to earn a Doctoral Degree.Revenue director vs. Director of admissions and marketing
A director of marketing & development is a management professional who is responsible for improving the marketing scheme of an organization while discovering ways to obtain new customers. This director is required to lead a team of marketers and work with other departments to make the organization's marketing plans become a reality. The director must possess customer service skills as they often personally reach out to and deal directly with clients. This director must also work within the constraints of a budget to create the necessary marketing materials.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that revenue director responsibilities requires skills like "cycle management," "strong analytical," "revenue cycle operations," and "oversight." But a director of admissions and marketing might use other skills in their typical duties, such as, "patients," "admission process," "facility census," and "rehabilitation."
Average education levels between the two professions vary. Directors of admissions and marketing tend to reach lower levels of education than revenue directors. In fact, they're 6.0% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree.Revenue director vs. Director of marketing & development
A director of new business development is in charge of spearheading new programs and procedures, ensuring efficiency and smooth workflow. It is their duty to set goals and objectives in adherence to the company's vision and mission, establishing guidelines, allocating budgets, and overseeing the progress of all efforts. Furthermore, as a director of new business development, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
The required skills of the two careers differ considerably. For example, revenue directors are more likely to have skills like "cycle management," "strong analytical," "revenue cycle operations," and "oversight." But a director of marketing & development is more likely to have skills like "facebook," "market research," "revenue growth," and "roi."
Directors of marketing & development make a very good living in the finance industry with an average annual salary of $117,707. On the other hand, revenue directors are paid the highest salary in the technology industry, with average annual pay of $103,727.Most directors of marketing & development achieve a similar degree level compared to revenue directors. For example, they're 3.4% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Revenue director vs. Director new business development
Types of revenue director
Updated January 8, 2025
