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Become A Reviewer

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Working As A Reviewer

  • Getting Information
  • Processing Information
  • Interacting With Computers
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $83,172

    Average Salary

What Does A Reviewer Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Reviewer

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Reviewer Jobs

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Reviewer Career Paths

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Reviewer Demographics

Gender

Female

60.3%

Male

35.3%

Unknown

4.4%
Ethnicity

White

58.2%

Hispanic or Latino

14.4%

Asian

11.6%

Black or African American

11.5%

Unknown

4.3%
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Languages Spoken

Spanish

46.7%

French

12.4%

Chinese

5.6%

Portuguese

4.1%

German

4.1%

Russian

3.8%

Arabic

3.6%

Mandarin

3.0%

Japanese

2.8%

Italian

2.5%

Korean

2.3%

Greek

1.5%

Hindi

1.3%

Cantonese

1.3%

Urdu

1.0%

Polish

1.0%

Turkish

0.8%

Ukrainian

0.8%

Bengali

0.8%

Carrier

0.8%
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Reviewer Education

Schools

University of Phoenix

15.4%

Walden University

8.2%

Temple University

5.2%

Capella University

5.2%

Johns Hopkins University

5.0%

New York University

5.0%

George Washington University

4.8%

University of Florida

4.6%

Florida State University

4.6%

Kaplan University

4.2%

Texas A&M University

4.0%

Pennsylvania State University

4.0%

University of Pittsburgh -

4.0%

University of North Carolina at Chapel Hill

3.8%

Ohio University -

3.8%

Arizona State University

3.8%

University of Southern California

3.8%

Strayer University

3.6%

George Mason University

3.6%

Boston University

3.4%
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Majors

Business

18.1%

Nursing

14.5%

English

6.6%

Psychology

5.8%

Health Care Administration

5.7%

Accounting

5.5%

Law

4.4%

Education

3.9%

Biology

3.5%

Writing

3.5%

Social Work

3.3%

Communication

3.1%

Management

3.1%

Medicine

3.1%

Public Health

2.8%

Educational Leadership

2.8%

Finance

2.7%

Elementary Education

2.6%

Criminal Justice

2.6%

Clinical Psychology

2.6%
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Degrees

Bachelors

26.3%

Masters

24.5%

Doctorate

18.5%

Other

18.3%

Associate

7.0%

Certificate

4.1%

Diploma

1.1%

License

0.3%
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Real Reviewer Salaries

Job Title Company Location Start Date Salary
Senior Reviewer Citibank, N.A. Islandia, NY Jul 01, 2013 $180,000
Senior Reviewer Citibank, N.A. New York, NY Jul 01, 2011 $180,000
Medical Reviewer, Pharmacovigilance Integrated Resources, Inc. Woodcliff Lake, NJ Jan 08, 2016 $150,264
Lead Systematic Reviewer Icon Clinical Research LLC New York, NY Aug 02, 2016 $110,465
Technical Reviewer-Clinical Evaluation Cerebral Group, LLC Des Moines, IA Aug 30, 2016 $110,000
Quality Technical Reviewer Cameron International Corporation Houston, TX Jul 15, 2013 $108,784
Senior Systematic Reviewer Oxford Outcomes Inc. Morristown, NJ Jul 13, 2014 $93,900
Leed Certification Reviewer U.S. Green Building Council, Inc. Washington, DC Oct 01, 2015 $93,000
Leed Certification Reviewer U.S. Green Building Council, Inc. Washington, DC Mar 21, 2011 $75,000
Leed Certification Reviewer U.S. Green Building Council, Inc. Washington, DC Sep 06, 2011 $75,000
Senior Reviewer Novel Laboratories, Inc. Somerset, NJ Aug 17, 2016 $68,349 -
$78,000
Systematic Reviewer Oxford Outcomes Inc. Morristown, NJ Jul 13, 2011 $65,000
Medical Record Quality Reviewer Clayton Health Systems, Inc. Clayton, NM Oct 09, 2013 $62,300
Medical Reviewer/Safety Reviewer Lg Associates, Inc. Parkersburg, IL Sep 13, 2016 $60,502 -
$66,784
Medical Record Quality Reviewer Clayton Health Systems, Inc. Clayton, NM Oct 11, 2010 $60,300
Medical Research Reviewer Perceptive Informatics, Inc. Nashville, TN Oct 01, 2011 $60,000
Clinical SAS Reviewer Eurofins Lancaster Laboratories, Professional Scientific Services, LLC Richmond, VA Jan 09, 2016 $56,597
Clinical SAS Reviewer Eurofins Lancaster Laboratories Inc. Richmond, VA Sep 01, 2015 $52,000

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Top Skills for A Reviewer

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  1. Compliance
  2. Federal Regulations
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Background Investigations Contract, USIS Provided technical expertise and analysis of background investigations for accuracy, completeness, and compliance.
  • Reviewed real estate appraisals for conformance with federal regulations, industry guidelines and client specifications
  • Developed plans based on customer needs and clients' business objectives including operational procedures, member contracts and promotional materials.
  • Reviewed long term capital and operating leases of telecommunications towers in preparation of a Sarbanes-Oxley audit.
  • Acquired knowledge pertaining to insurance policies and policy processing.

How Would You Rate Working As a Reviewer?

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Top Reviewer Employers

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Jobs From Top Reviewer Employers

Reviewer Videos

Ask The Buffalo: Advice for Aspiring Tech Reviewers

A Day in the Life of a Video Game Reviewer.

How To Be A Good Anime Reviewer

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