RHA Health Services jobs in Concord, NC

We are hiring for: CAP Case Manager / PT / Iredell County Area / Flexible Schedule Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The CAP Case Manager provides critical case management services to beneficiaries who are at risk of institutionalization, ensuring their health, safety, and well-being are maintained through person-centered care planning and coordination of essential services. The Case Manager works closely with families, RNs, and other interdisciplinary team members to assess needs, coordinate care, and provide ongoing support to help beneficiaries achieve the best possible quality of life. DUTIES AND RESPONSIBILITIES: Assessment and Care Planning: Conduct initial pre-screening and assessments of beneficiaries and their families to evaluate medical, psychological, behavioral, financial, social, cultural, environmental, legal, vocational, educational, and other areas. Consultation with the CAP beneficiary and primary caregiver to educate about waiver services, other Medicaid, and community resources to meet the beneficiaries' needs. Identify needs to prevent health and safety factors to assist in maintaining community placement. Develop and maintain individualized, person-centered care plans (emergency and disaster planning) to ensure the health, safety, and well-being of beneficiaries. Review and update care plans at least every 12 months or when the status of the beneficiary changes. Assist beneficiaries and families in understanding the plan of care and making informed choices. Coordination of Services: Link beneficiaries and their families to necessary services, equipment, and supplies to support care in the home. Collaborate with community resources, healthcare providers, and other agencies to ensure comprehensive care delivery. Initiate appropriate referrals and utilize community resources for planning and service coordination. Monitoring and Follow-Up: Provide ongoing monitoring of services through monthly phone calls and home visits, documenting observations, and beneficiary progress. Evaluate the effectiveness of care plans and services, recommending or implementing changes as needed to achieve desired outcomes. Maintain accurate, up-to-date case management documentation within the system, ensuring compliance with state and agency guidelines. Counseling and Support: Provide emotional support and basic counseling to beneficiaries and their families to strengthen their support systems. Assist families in navigating challenges, including long-term palliative care, behavioral issues, and medical needs. Documentation and Compliance: Assist in obtaining documentation from medical staff to confirm the need for specific CAP services. Maintain medical records for each beneficiary, ensuring documentation of current status, service changes, and referrals. Ensure compliance with 10A NCAC 27G.0202 and other regulatory guidelines. Complete all required records per agency policy and the State CAP manual, including discharge summaries when CAP services are completed. Review and ensure proper billing codes and compliance for case management, in-home aide documentation, paid live-in caregiver, re-certifications, and supply billing. Participate in NC Medicaid-certified training programs and ensure program compliance within 90 days of employment. Collaboration and Advocacy: Work closely with RNs and interdisciplinary team members to ensure a comprehensive approach to beneficiary care. Participate in case discussions and provide input to ensure quality care and service delivery. Advocate for program participants and their families to secure necessary resources and services. Serve as a liaison between beneficiaries, families, and external providers to address care needs effectively. Provide training and support to families to empower them in managing their child's care. Continuing Education and Professional Development: Complete all state-mandated training and agency-required continuing education annually. Stay current on CAP guidelines, best practices, and new developments to enhance service delivery. Ensure timely updates to the CAP Business system and other documentation systems as required. All other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS: Strong understanding of Medicaid programs and compliance requirements. Excellent communication and interpersonal skills to work effectively with families and multidisciplinary teams. Ability to manage multiple priorities and maintain detailed records. Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs. Education and Experience: Candidates must meet one of the following criteria: Social Work Background: Bachelor's degree in social work from an accredited school of social work. Minimum of one year of directly related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Human Services Background: Bachelor's degree in a human services or equivalent field from an accredited college or university. Minimum of two years of community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Non-Human Services Background: Bachelor's degree in a non-human services field with two or more years of related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Nursing Background: Current North Carolina Registered Nurse (RN) license with a two-year or four-year degree. At least one year of case management experience in homecare, long-term care, or personal care. Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Note: An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice and shall be hired to act in the role of case manager. The supervisor of the case management shall provide direct supervision and approve all CAP/C workflow documentation and tasks. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift a minimum of 10 lbs. Must be able to pull a minimum of 20 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Required to regularly stand and walk. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Vice President of Operations Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Vice President of Operations is a key executive leader responsible for the strategic oversight and operational execution of high-quality, person-centered services for individuals with intellectual and developmental disabilities (IDD) across a designated region. The Vice President ensures compliance with company policies and state and federal regulations, leveraging extensive knowledge and experience to achieve organizational goals with minimal oversight. This leader represents the organization to families, guardians, community stakeholders, and regulatory bodies. DUTIES AND RESPONSIBILITIES: Leadership and Strategy Set regional objectives and drive operational strategies that align with the company's mission, values, and strategic plan. Provide strong, value-driven leadership to all regional employees, including Executive Directors, Business Office Managers, and Executive Assistants. Promote company goals and service philosophy to internal teams and external stakeholders, including families, regulatory agencies, and the public. Serve as a role model and ambassador for the organization, maintaining a positive and professional presence in all settings. Operational Oversight Oversee the day-to-day operations of residential, day, and/or community-based programs, ensuring consistent delivery of high-quality, person-centered services. Ensure appropriate resource allocation, staffing coverage, and operational efficiency across all service areas. Monitor and address performance metrics, ensuring adherence to organizational policies and key performance indicators (KPIs). Approve and monitor regional and development budgets in coordination with Financial Services and the COO. Human Resources and Talent Management Ensure responsible hiring, promotion, progressive discipline, and termination processes are implemented in accordance with company policy. Lead efforts to develop and retain high-performing teams through timely training, performance evaluations, coaching, and succession planning. Support ongoing professional development for clinical staff, administrators, and direct support teams. Financial Oversight Lead regional financial planning and oversight, including budget development, forecasting, and cost management. Monitor service utilization, staffing models, and billing to ensure financial performance aligns with organizational goals. Collaborate with the finance team to proactively manage fiscal health and mitigate operational risks. Regulatory Compliance and Quality Assurance Ensure full compliance with federal, state, and local regulations as well as company policies and contractual obligations. Remain current with changing regulatory and payer requirements; implement necessary changes across the region. Partner with quality and compliance departments to ensure licensing readiness and successful audit outcomes. Community and Stakeholder Engagement Build and maintain strong community partnerships through active participation in local chambers, events, and initiatives that enhance visibility and reputation. Identify and pursue strategic growth opportunities within the region, including service expansion and new program development. Supervisory Responsibilities This position directly supervises Regional Business Office Managers, Executive/Admin Assistants and Executive Directors. The Vice President provides overall leadership and indirect oversight for all employees within the assigned region. MINIMUM QUALIFICATIONS: Bachelor's degree in Human Services, Business Administration, Health Administration, or a related field strongly preferred. Equivalent work experience may be considered. Minimum of 5 years working in IDD services, including at least 2 years in a regional leadership role with responsibility for multi-site operations. Proven leadership and decision-making abilities. Strong understanding of IDD-related regulations and service models. Exceptional organizational, financial, and interpersonal skills. Ability to balance multiple priorities in a dynamic environment. Professional demeanor with the ability to effectively represent the organization in internal and external settings. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements. Frequent use of standard office equipment, including computers, phones, and other peripherals. Ability to lift and carry items within a reasonable weight range, if necessary. Regular use of technology and exposure to prolonged periods of screen time. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: START Mental Health IDD Technician Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Serves as the primary contact for direct services to provide community-based intervention and prevention services to individuals with intellectual disabilities and behavioral health care needs at the START Resource Center. Provide integrated care and treatment with collaboration among all team members. The service involves therapeutic respite, emergency and planned services. RHA is Looking for START Mental Health IDD Technicians to Join our Team!!!! Full time and Part time Positions Available!!!!! Pay range: Starting pay: $19.00 Bonus: Bonus possible based on end of year budget Schedule: we are hiring for all shifts. First/Second/Third and PRN Position Requirements: High school diploma or GED and One year of experience, have direct support experience with individuals with mental health and intellectual disabilities who have serious behavioral challenges and experience with crisis management OR have a Bachelor's degree in Human services field. If degree is not in Human services, must have experience with population. Valid driver's license (this is a condition of employment) including personal vehicle insurance coverage for liability. Must maintain proficiency in company sponsored training and certifications specified and or required by future company regulations. Maintain CPR and First Aid certification. Successfully complete and maintain training courses as required or amended by company policy. Responsibilities: Provides direct support for individuals (no more than 4) with disabilities and challenging behavior in a community and/or residential setting. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person's goals and desired outcomes as identified through START Team. Seeks to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Provides a therapeutic environment for individuals at all times. Relies on direction and supervision to accomplish the job. Provide integrated care and treatment with collaboration among all team members. Ability to support someone with behavioral challenges and implement effective crisis management protocols. To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the work conditions, knowledge, skill, and/or ability, and physical and sensory requirements needed to perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. #INDSTART Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Direct Support Mentor- ICF Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for people and/or groups of people with disabilities both in residential and day settings by performing and leading by example in carrying out Direct Support job responsibilities. Serves a mentor, trainer and coach to Direct Support Employees. Responsible for carrying out mentorship responsibilities for new Direct Support Employees to ensure thorough training and abilities. Assists with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as necessary due to scheduled staff not being able to work. At certain residences, the employee may be required to reside (sleep over) if he/she works a special schedule and/or work week. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person's goals and desired outcomes as identified through each person's Person Centered Plan. Relies on knowledge, experience, and judgment to complete tasks with supervision and direction from the Residential Team Leader. Responsibilities Include: Assists people supported to identify personal outcomes that best suit his or her personal interests, cultural background, and desires for the future. Assists the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized. Understands and promotes the people supported's goals, as well as personal dignity, respect, individualism and quality of life. Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment. Reports all incidents of people supported abuse, neglect or exploitation immediately Ensures and assists with the cleanliness of group home by completing Environmental Assessments, work orders for maintenance needs, monitoring cleanliness of company vehicles and keeping home and grounds clean. Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person's abilities and interests. Helps people supported develop healthy personal and social habits. Prepares, assists and instructs people supported in food preparation and cleaning of residences and vocational program areas. Supports people supported in identifying and acquiring valued social roles in integrated community settings, including, but not limited to opportunities for membership in local groups, clubs, and organizations. Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development. Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities. Trains people supported in self-medication administration according to company policy. This job description in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or I am directed to perform a specific task by my supervisor. When I have questions about my responsibilities and/or my job duties, or when I see or hear things that I do not understand, I will consult my supervisor, other members of management. The ideal candidates for this mid-level position are patient, compassionate, nurturing and have a calming demeanor in times of stress. Additional requirements for this mid-level role include: Must have a High school diploma or (GED). Prefer experience working with IDD individuals. Least one year of experience working with the population served. Must have a valid driver's license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging as required. Maintain CPR and First Aid certification , Med Tech and NCI certifications and other core competency training that may be specified and/or required by future company regulations or service definitions of service being provided Depending on service being provided must be clinically supervised by a qualified professional according to supervision requirements as specified by licensure or certification requirements of appropriate discipline or service being provided. Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting. Must meet conditions of employment by agreeing to criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Employee Benefits Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides proactive support to the HR functions for the units assigned to promote our culture of caring and leadership. Participates on a variety of HR projects and initiatives including Employee Relations, HR Audits and Compliance, and obtaining and analyzing HR data to provide the support needed to help Operations meet goals and objectives. Talent Management activities including recruiting, onboarding, and Training. Total Rewards activities including Benefits Management, Work-Live Balance programs, Compensation administration, and Reward Program implementation. Provides backup for HR Department members as needed. Education, Licensure, and Experience required for the position include: Four-year college degree in Human Resources. Physical requirements to perform essential functions of the job included: Regularly required to lift 10 lbs. Must be able to lift a minimum of 15 lbs. Must be able to pull a minimum of 10 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. DUTIES AND RESPONSIBILITIES: Employee Support and Case Resolution Serve as tier-2/tier-3 escalation for complex benefits inquiries (eligibility, coverage, claims guidance, life events, QMCSO, EOI, coordination of benefits), ensuring timely, accurate resolution and excellent service. Educate employees and leaders on plan features, eligibility rules, waiting periods, cost, and HCM self-service navigation; create and maintain FAQs and quick-reference guides. Track cases to closure, monitor SLAs/CSAT, identify themes, and recommend fixes (training, comms, configuration). Plan Administration and Data Integrity Process and audit new hire enrollments, life events, returns from leave, and terminations; validate effective dates and documentation. Run routine eligibility and dependent verification audits; correct errors and coach end-users to prevent recurrences. Own routine HCM/benefits data audits (sampling, reconciliation to carrier files, arrears review); partner with Payroll on deduction accuracy and retroactivity. Open Enrollment (OE) and Year-Round Communications Lead OE workstreams: rate/table audits, event configuration testing, QA checklist execution, data validation, blackout coordination, and post-OE reconciliation. Produce OE guides, plan comparisons, and comms cadence; facilitate employee info sessions (live/virtual) and support leaders with toolkits. Track OE completion and intervene with targeted outreach to non-responders. Vendor, Carrier, Billing, and File Feeds Serve as daily liaison to carriers/TPAs for eligibility, escalated claims, and service issues; log and drive resolutions. Reconcile monthly carrier invoices to payroll deductions/eligibility; research variances, prepare corrections, and submit adjustments for approval. Monitor scheduled EDI/file feeds; resolve rejects and timing mismatches with HRIS and vendors; document root causes and preventive actions. Compliance and Reporting Support ERISA/Section 125 administration, SBCs/SMMs/SPDs distribution, HIPAA privacy practices, and ACA reporting data quality (1094/1095). Coordinate COBRA events via vendor and audit files for accuracy; ensure timely notices through the vendor. Maintain SOPs, desk guides, and audit trails; assist with internal audits, external audits, and broker/carrier stewardship reviews. Produce recurring and ad hoc reports (enrollment, participation, arrears, OE metrics, appeals/escalations) for Total Rewards and Finance. Cross-Functional Collaboration and Continuous Improvement Partner with HRIS on configuration/testing and with Payroll on complex deduction issues, arrears, and refunds. Support acquisitions by coordinating Day-1 readiness, employee communications, enrollment timelines, data onboarding, and blackout plans. Identify and implement process improvements to enhance accuracy, efficiency, and employee experience (forms, automation, self-service content). Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisor responsibilities. MINIMUM QUALIFICATIONS : Bachelor's degree in Human Resources, Business, or related field; equivalent experience considered. 3+ years of hands-on benefits administration in a multi-state environment (health & welfare and basic retirement operations). Working knowledge of medical/dental/vision, FSA/HSA, life/AD&D, disability, EAP, and COBRA (via vendor); familiarity with ACA and HIPAA privacy. Proficiency with an HCM/benefits platform (Workday strongly preferred) and Microsoft Excel/Office 365. Excellent customer service, communication, and problem-solving skills; high attention to detail and confidentiality. Demonstrated ability to manage competing priorities, meet deadlines, and maintain accurate records. Experience leading OE workstreams and benefits billing/reconciliation. Prior vendor/carrier relationship experience and EDI/file-feed troubleshooting with HRIS/TPA partners. Case-management/ticketing system experience. CEBS, CBP, or PHR/SPHR coursework/certification a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT: This position operates in both office and field settings. Regular use of computers and office equipment. Ability to sit or stand for extended periods. Occasional lifting or transporting of materials as needed. Some overnight travel may be necessary depending on organizational needs. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Caregiver / Direct Support Professional / IDD / Wavier / Albemarle NC Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community as part of our waiver services. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person's goals and desired outcomes as identified through each person's Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. We are hiring Direct Support Professionals Pay rate: $14.50 Base pay set by the facility. Additional pay bonuses and differentials for specific locations and shifts. Schedule: Shifts and schedules may vary by location and typically a variety of shifts are available. Shifts cover all days of the week, Monday through Sunday. Position Requirements: At least 18 years of age Valid drivers' license High School Diploma/GED Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Responsibilities: Assist with Health and Safety Procedures- Assist with People Supported Development Assists with Person Supported Community Life Provides support to team members and supervisors Assists with person-centered plan and outcomes Assists with medical requests Assist with data collection and reporting Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: IDD Habilitation Assistant, Clear Creek ICF Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Teaches people supported and direct support staff, writes programs aimed at supporting people in achieving personal outcomes, mentors, and models personal outcome programs, assesses and teaches aspects of daily living, community, residential and/or day placement settings. Writes evaluations, training programs, and progress notes, and teaches direct support staff in general and specific program implementation procedures. Develops programs with the end in mind of self-esteem, education, independence, health and being, and social role valorization. Conducts Quality Assurance assessments to ensure the effectiveness of mealtime interaction and formal programs. Conducts Personal Outcome Interviews along with other staff. Responsible that ensure compliance with ICF rules and regulations. Relies on direction and supervision to accomplish the job. Education, Licensure, and Experience required for the position include: High school diploma or G.E.D. required. Four-year degree in a human service field and one year of experience with the population served preferred. Physical requirements to perform essential functions of the job included: Regular required to lift 20 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. You're passionate about helping individuals with intellectual and developmental disabilities and are looking for an opportunity that will allow you to make a difference in their lives while providing you with a rewarding experience. RHA Health Services is looking for a driven, resourceful and compassionate Residential Habilitation Specialist to join our interdisciplinary healthcare team focused on creating, implementing and supporting programs aimed at helping clients achieve personal outcomes, by mentoring and modeling personal outcome programs for clients and home care staff. In this dynamic role, you will work closely with the interdisciplinary team writing evaluations, training programs, program notes, and training home care staff in program implementation procedures. If you're looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Health Services where we put people first! Job Responsibilities As a Habilitation Specialist, you will be responsible for conducting Quality Assurance assessments for mealtime, active treatment, and formal programs, focusing on areas of adaptive behavior including self-help, daily living, community living, education, socialization, pre-vocational, vocational and recreation. Additional responsibilities of the Residential Habilitation Specialist include: Evaluating and assessing each client's current level of adaptive behavior, areas of self-help, daily living, personal safety, community living, academics, pre-vocational and vocational skills upon admission and updates annually Developing personal outcome programs based on priority objectives identified by the interdisciplinary team Specifying behavioral objectives, training methods, reinforcers, criteria, data collection method, and task analysis or training steps for each program; writing program and implementing within required timelines Observing and providing feedback while working closely with home care staff as they carry out personal outcome program procedures; providing encouragement and offering suggestions for fine-tuning intent of programs and overall support plan Reviewing and documenting formal programs on 30-day cycles to modify as appropriate and conducting in-service training Conducting Personal Outcome Interviews along with other staff members to assist in identifying outcomes and supports Additional requirements for the Residential Habilitation Specialist role include: Bachelor's Degree in Social Work, Social Services, Special Education, or Psychology or related Human Services degree 1 year of experience working with persons with intellectual and developmental disabilities Valid drivers' license and automotive insurance Ability to read and interpret professional journals, technical procedures, and governmental regulations Ability to write reports and business correspondence Ability to pass background check and drug screen CPR, first aid, NCI and/or role specific certification, a plus Successful candidates for the Residential Habilitation Specialist are able to utilize a variety of assessment tools to develop habilitation programs for clients who usually have multiple developmental, physical, or behavior problems. Someone who displays communication skills that foster teamwork would be a good fit for this role Benefits RHA Health Services Inc. offers a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work-life balance, and protection from the unexpected. We are known for providing high-quality services, excellent staff training and opportunities for advancement for employees at all levels of the organization. The comprehensive compensation and benefits package for full-time employees includes: Competitive compensation program including regular performance feedback and coaching Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees Offering free diabetic medication and supplies 401(k) retirement savings program with Wells Fargo Paid Time Off Company sponsored Life and AD&D Insurance Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year. Free Annual Health Screening and Wellness coaching event. Discounted medical premiums for nicotine free employees. Free CPR, first aid, and job-specific training opportunities Opportunity to make a difference in the lives of the people that you serve! Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Paraprofessional / Psychosocial Rehabilitation / PSR Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support to individuals with Mental Health or Substance Abuse issues in clinics, residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Relies on direction and supervision to provide quality services. Job Responsibilities Responsible for the implementation and monitoring and revision to the Person Centered Plan in conjunction with the interdisciplinary healthcare team. Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient's daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization Requirements: The Behavioral Health Specialist I is defined as an individual who has a GED or high school diploma Minimum of one year documented experience with the population to be served or with the type of service being provided preferred. Valid driver's license and automotive insurance required Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Substance Use Counselor LCAS / LCASA / CADC Type: Credentialed If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The position of Licensed Clinical Addiction Specialist/ Licensed Clinical Addiction Specialist Associate/ Certified Alcohol Drug Counsellor calls for a licensed professional clinician with direct experience and skill in treating a range of behavioral health issues. The position requires an individual who is able to treat and be successful at assessing and treating co-occurring disorders including mental illness, personality disorders, and challenges in primary or secondary support systems. The position includes active engagement and coordination of care with internal resources including psychiatry and community support as well as external bodies including the legal system, families, and social support agencies. The position utilized a person centered approach and supports harm reduction model. The position may call for back-up to the program director and or other therapists as needed. The position requires the individual to be an active and positive member of the clinical team. Based on setting, special skills and/or work with specific populations will be required. Relies on knowledge, experience, and judgment to provide quality services with very little supervision and direction. Must be an individual that holds a license issued by the governing board regulating a human service profession. Some services may require additional experience, licensure, or education. Pay: $58,000 Schedule: Monday through Friday with no on call hours Job Responsibilities: Coordinates closely with the interdisciplinary team to best help service users, including behavioral health specialists, registered nurses, quality assurance specialists, paraprofessionals and the Clinical Director. Running individual, family and group outpatient therapy sessions. Developing and updating person-centered plans with individuals in a timely manner Oversee the discharge planning process Facilitating relationships between RHA, service user families/legal guardians and various social service community resources, such as food stamp and housing assistance, healthcare, job training and placement and substance abuse support groups Excellent communicator and listener with strong therapeutic skills who works well as part of an interdisciplinary team and runs open and productive therapy sessions. Excel at behavioral interviewing techniques to uncover service user needs and be able to anticipate these needs. Completion of documentation within required time frames Job Requirements: Valid licensure to provide mental/behavioral healthcare in the state of North Carolina License include: LCAS, LCAS-A, CADC in North Carolina *Clinical supervision is provided. Minimum 2 years experience working with individuals with mental and/or behavioral health issues Valid driver's license, auto insurance and reliable transportation Ability to pass a drug screen and background check Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Adult/Child MH/SU Care Manager Extender Mecklenburg County Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy. Required Education/Experience: Education- High School Diploma or equivalent; Must be at least 18 years of age Experience- Must meet at least one of the following requirements: o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.* OR o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists. OR o Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).* OR Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population: Performing general outreach, engagement, and follow-up with members Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation) Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing Sharing information with the care manager and other members of the care team on the member's circumstances Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services Participating in case conferences Support the care manager in assessing and addressing unmet health-related resource needs License: Must have Valid Driver's License Essential Job Related Responsibilities Care Management Service Delivery - Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member's circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community. Follows policies and procedures to ensure accountability of service delivery. Best Practices - Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions. Stays up to date with current best practices and keeps the team continuously informed about best practice innovations. Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation. Person-Centered Approach - Maintains a person-centered philosophy focusing on an individual's strengths, needs, and preferences that promote health, wellness, and safety. Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services.. Ensures individual data sharing and storage consistent with state and company policies. Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. Financial Performance - responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues. Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN). Ethics & Compliance - Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies. Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations. Ensures all external reporting requirements are followed. Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Community Support Specialist - Youth Services Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support to youth with Mental Health (MH) or Substance Abuse issues in residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services. Pay: $16- $21 Schedule: AFTERSCHOOL IN HOMES; NIGHTS AND SOME WEEKEND WORK Position Requirements:: Must meet the requirements of a Qualified Professional. Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served OR Master's Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession. Other duties as assigned. Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child Responsibilities: Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition. Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community. Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person's daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation All other duties as assigned. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Direct Support Supervisor LO Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.RHA is Looking for a Direct Support Supervisor to Join our Team!!!!Payrate: $17.00Job Responsibilities: Manages residential homes/facilities as assigned Supervises and coordinates activities of Direct Support Employees Works assigned time in the residential home/facility Resolve employee issues and conduct performance reviews Ensure employees meet training requirements and attend required events Provide after-hours and on-call coverage as part of the direct care rotation Monitoring and providing feedback to employees in interactions and relationships with the people supported Ensures that people supported have a clean and maintained home and yard. Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan. Carry out the responsibilities of a Direct Support Professional All other duties as assigned Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Requirements: High School Diploma or G.E.D required, Associate Degree in a health related area; or two years' experience in a health related field preferred One year of experience working with individuals with developmental and intellectual disabilities Flexible schedule and availability to provide on-call coverage as needed Provide CPR after certification Ability to pass a background check and drug screen Valid driver's license CPR, first aid, NCI and/or MedTech certification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: LCSW / LCMHC / Associate / Behavioral Health Licensed Team Leader Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Use Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person's Person Centered Plan. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Supervision is provided according to supervision requirements. Supervises and directs the work of others to provide quality services. Responsibilities: Supervision of an interdisciplinary team of professionals providing services in the community Providing evidence-based individual therapy in a variety of settings Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual's daily living and personal development Supporting the team in providing the individual the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Overseeing and participating in a first responder on-call system available to individuals served by the team and/or their natural support network Requirements: Graduate degree in Counseling, Social Work, Psychology, or a related field Valid licensure to provide mental/behavioral healthcare in the state of North Carolina or Associate license that will be fully licensed within 30 months Licenses include LCMHC, LCSW, LMFT (or relevant associate level license) Minimum 1 year experience working with individuals with behavioral health issues Employee supervisory experience strongly preferred Valid driver's license, auto insurance. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Caregiver / Direct Support Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community as part of our waiver services. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person's goals and desired outcomes as identified through each person's Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. RHA is Looking for Direct Support Professionals to Join our Team!!!!!! Payrate: $14.50 The Position Summary: Bring your skills and passion to our team of dedicated caregivers as a Direct Support Professional and watch your efforts make a difference in the lives of people with disabilities. In this rewarding, entry-level role you will be a key member of a care team, helping people identify and achieve their goals and live their best lives. From one day to the next, you'll wear many hats - advocate, cheerleader, teacher, shopping partner, role model, coach, and more - supporting people in both their home and community. Position Requirements: High School Diploma or GED (Preferred (TN)) At least 18 years of age Valid drivers' license Skill requirements: Conflict resolution Some computer skills preferred Decision making Communication skills Ability to maintain good work attendance Ability to maintain confidentiality Responsibilities: Promote healthy living and prevent illness and accidents. Increase awareness of self-advocacy and support individual choice and decision-making. Accompany people to work, the movies, concerts, shopping, and other community outings. Teach independent living skills. Provide transportation to appointments. Foster positive relationships within the community. Promote decision-making about living, work, and social relationships. Assist with personal care and bathing, help around the home (laundry, cleaning, and decorating) Document the care you provide. Provide education on human, legal, and civil rights. Understand diverse challenges of those living with disabilities and use effective advocacy strategies. Connect people with resources to further explore opportunities in their career, education, volunteerism, etc. Promote effective communication. Assist in medication administration where state law allows. Protect confidentiality. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: IDD Vocational Center Supervisor Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! ABOUT RHA RHA Health Services is a growing behavioral healthcare company with over 5,000 employees in North Carolina, Tennessee, Georgia, and Florida. RHA serves and supports people living with intellectual developmental disabilities, mental health and substance abuse challenges. RHA has an organizational commitment to the dignity, independence, and equitable treatment of people, as well as people's inclusion into the communities around them. RHA provides a holistic, person-centered approach to care, guided by a system of values that puts the needs of the people we serve and support at the center of every decision. Benefits RHA Health Services offers a competitive compensation and benefits package that is aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. The comprehensive compensation and benefits package for full time employees includes: Competitive compensation program including regular performance feedback and coaching Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees Offering free diabetic medication and supplies 401(k) retirement savings program with Wells Fargo Paid Time Off Company sponsored Life and AD&D Insurance Wellness Programs Free Annual Health Screening and wellness coaching event. Discounted medical premiums for nicotine free employees. Free CPR, first aid and job specific training opportunities Opportunity to make a difference in the lives of the people that you serve! Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: IDD Habilitation Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Teaches people supported and direct support staff, writes programs aimed at supporting people in achieving personal outcomes, mentors, and models personal outcome programs, assesses and teaches aspects of daily living, community, residential and/or day placement settings. Writes evaluations, training programs, and progress notes, and teaches direct support staff in general and specific program implementation procedures. Develops programs with the end in mind of self-esteem, education, independence, health and being, and social role valorization. Conducts Quality Assurance assessments to ensure the effectiveness of mealtime interaction and formal programs. Conducts Personal Outcome Interviews along with other staff. Responsible that ensure compliance with ICF rules and regulations. Relies on direction and supervision to accomplish the job. Education, Licensure, and Experience required for the position include: High school diploma or G.E.D. required. Four-year degree in a human service field and one year of experience with the population served preferred. Physical requirements to perform essential functions of the job included: Regular required to lift 20 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. You're passionate about helping individuals with intellectual and developmental disabilities and are looking for an opportunity that will allow you to make a difference in their lives while providing you with a rewarding experience. RHA Health Services is looking for a driven, resourceful and compassionate Residential Habilitation Specialist to join our interdisciplinary healthcare team focused on creating, implementing and supporting programs aimed at helping clients achieve personal outcomes, by mentoring and modeling personal outcome programs for clients and home care staff. In this dynamic role, you will work closely with the interdisciplinary team writing evaluations, training programs, program notes, and training home care staff in program implementation procedures. If you're looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Health Services where we put people first! Job Responsibilities As a Habilitation Specialist, you will be responsible for conducting Quality Assurance assessments for mealtime, active treatment, and formal programs, focusing on areas of adaptive behavior including self-help, daily living, community living, education, socialization, pre-vocational, vocational and recreation. Additional responsibilities of the Residential Habilitation Specialist include: Evaluating and assessing each client's current level of adaptive behavior, areas of self-help, daily living, personal safety, community living, academics, pre-vocational and vocational skills upon admission and updates annually Developing personal outcome programs based on priority objectives identified by the interdisciplinary team Specifying behavioral objectives, training methods, reinforcers, criteria, data collection method, and task analysis or training steps for each program; writing program and implementing within required timelines Observing and providing feedback while working closely with home care staff as they carry out personal outcome program procedures; providing encouragement and offering suggestions for fine-tuning intent of programs and overall support plan Reviewing and documenting formal programs on 30-day cycles to modify as appropriate and conducting in-service training Conducting Personal Outcome Interviews along with other staff members to assist in identifying outcomes and supports Additional requirements for the Residential Habilitation Specialist role include: Bachelor's Degree in Social Work, Social Services, Special Education, or Psychology or related Human Services degree 1 year of experience working with persons with intellectual and developmental disabilities Valid drivers' license and automotive insurance Ability to read and interpret professional journals, technical procedures, and governmental regulations Ability to write reports and business correspondence Ability to pass background check and drug screen CPR, first aid, NCI and/or role specific certification, a plus Successful candidates for the Residential Habilitation Specialist are able to utilize a variety of assessment tools to develop habilitation programs for clients who usually have multiple developmental, physical, or behavior problems. Someone who displays communication skills that foster teamwork would be a good fit for this role Benefits RHA Health Services Inc. offers a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work-life balance, and protection from the unexpected. We are known for providing high-quality services, excellent staff training and opportunities for advancement for employees at all levels of the organization. The comprehensive compensation and benefits package for full-time employees includes: Competitive compensation program including regular performance feedback and coaching Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees Offering free diabetic medication and supplies 401(k) retirement savings program with Wells Fargo Paid Time Off Company sponsored Life and AD&D Insurance Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year. Free Annual Health Screening and Wellness coaching event. Discounted medical premiums for nicotine free employees. Free CPR, first aid, and job-specific training opportunities Opportunity to make a difference in the lives of the people that you serve! Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: CAP Social Worker / PT / Wilkes & Yadkin County Area / Flexible Schedule Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The CAP Case Manager provides critical case management services to beneficiaries who are at risk of institutionalization, ensuring their health, safety, and well-being are maintained through person-centered care planning and coordination of essential services. The Case Manager works closely with families, RNs, and other interdisciplinary team members to assess needs, coordinate care, and provide ongoing support to help beneficiaries achieve the best possible quality of life. DUTIES AND RESPONSIBILITIES: Assessment and Care Planning: Conduct initial pre-screening and assessments of beneficiaries and their families to evaluate medical, psychological, behavioral, financial, social, cultural, environmental, legal, vocational, educational, and other areas. Consultation with the CAP beneficiary and primary caregiver to educate about waiver services, other Medicaid, and community resources to meet the beneficiaries' needs. Identify needs to prevent health and safety factors to assist in maintaining community placement. Develop and maintain individualized, person-centered care plans (emergency and disaster planning) to ensure the health, safety, and well-being of beneficiaries. Review and update care plans at least every 12 months or when the status of the beneficiary changes. Assist beneficiaries and families in understanding the plan of care and making informed choices. Coordination of Services: Link beneficiaries and their families to necessary services, equipment, and supplies to support care in the home. Collaborate with community resources, healthcare providers, and other agencies to ensure comprehensive care delivery. Initiate appropriate referrals and utilize community resources for planning and service coordination. Monitoring and Follow-Up: Provide ongoing monitoring of services through monthly phone calls and home visits, documenting observations, and beneficiary progress. Evaluate the effectiveness of care plans and services, recommending or implementing changes as needed to achieve desired outcomes. Maintain accurate, up-to-date case management documentation within the system, ensuring compliance with state and agency guidelines. Counseling and Support: Provide emotional support and basic counseling to beneficiaries and their families to strengthen their support systems. Assist families in navigating challenges, including long-term palliative care, behavioral issues, and medical needs. Documentation and Compliance: Assist in obtaining documentation from medical staff to confirm the need for specific CAP services. Maintain medical records for each beneficiary, ensuring documentation of current status, service changes, and referrals. Ensure compliance with 10A NCAC 27G.0202 and other regulatory guidelines. Complete all required records per agency policy and the State CAP manual, including discharge summaries when CAP services are completed. Review and ensure proper billing codes and compliance for case management, in-home aide documentation, paid live-in caregiver, re-certifications, and supply billing. Participate in NC Medicaid-certified training programs and ensure program compliance within 90 days of employment. Collaboration and Advocacy: Work closely with RNs and interdisciplinary team members to ensure a comprehensive approach to beneficiary care. Participate in case discussions and provide input to ensure quality care and service delivery. Advocate for program participants and their families to secure necessary resources and services. Serve as a liaison between beneficiaries, families, and external providers to address care needs effectively. Provide training and support to families to empower them in managing their child's care. Continuing Education and Professional Development: Complete all state-mandated training and agency-required continuing education annually. Stay current on CAP guidelines, best practices, and new developments to enhance service delivery. Ensure timely updates to the CAP Business system and other documentation systems as required. All other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS: Strong understanding of Medicaid programs and compliance requirements. Excellent communication and interpersonal skills to work effectively with families and multidisciplinary teams. Ability to manage multiple priorities and maintain detailed records. Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs. Education and Experience: Candidates must meet one of the following criteria: Social Work Background: Bachelor's degree in social work from an accredited school of social work. Minimum of one year of directly related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Human Services Background: Bachelor's degree in a human services or equivalent field from an accredited college or university. Minimum of two years of community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Non-Human Services Background: Bachelor's degree in a non-human services field with two or more years of related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care). Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Nursing Background: Current North Carolina Registered Nurse (RN) license with a two-year or four-year degree. At least one year of case management experience in homecare, long-term care, or personal care. Completion of an NC Medicaid-certified training program within 90 calendar days of employment. Note: An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice and shall be hired to act in the role of case manager. The supervisor of the case management shall provide direct supervision and approve all CAP/C workflow documentation and tasks. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift a minimum of 10 lbs. Must be able to pull a minimum of 20 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Required to regularly stand and walk. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Direct Support Program Manager / Statesville Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Performs a variety of administrative, training and personnel functions. Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of assigned facilities. Conducts unit investigations for compliance and allegations of abuse, neglect, and exploitation. Coordinates and monitors unit's quality assurance system. Assists Administrator with the development of services and oversight of the unit. Takes rotating on-call responsibility. Relies on experience, knowledge, and judgment with limited direction and supervision. DUTIES AND RESPONSIBILITIES: Develops and maintains a system for assuring integration of basic developmental care and programming services. Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of assigned facilities. Interviews and hires Direct Support Professionals Assists with creating employee schedules ensuring that there is always adequate staffing coverage. Works closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans. Provides shift coverage in times of acute shortages of direct support staff. Provides on call coverage for people supported they support and services as needed. Provides after-hours and on-call coverage as part of the direct care rotation Works closely with Qualified Professional and other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite Person Centered Plan implementation and workflow and to improve efficiency of team Partners with the Worker's Compensation team to ensure prompt reporting and investigation of employee injuries, ensures employee receive needed safety training and coaches employees not working safely and properly Periodically monitors all shifts and basic developmental care to ensure that legislative standards are met. Constantly monitors activities to ensure that health and sanitary standards are met; corrects any deficiencies noted by internal/external authorities. Assists in the Interdisciplinary Team Process, as needed. Participates in the Quality Assurance Assessment system which may include; Mealtime Assessment, Environmental Assessment; Interaction Assessment and Third Shift Assessment. Interviews, hires, coaches and terminates employees as needed. All other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position supervises Group Home Supervisors and Direct Support Professionals MINIMUM QUALIFICATIONS: A high school diploma or equivalent One year of experience working with people with developmental disabilities. Excellent verbal and written communication skills. Flexible schedule and availability to provide on-call coverage as needed. CPR, first aid, NCI and/or MedTech certification, a plus Must be at least 18 years of age PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 20 lbs. Must be able to lift a minimum of 50 lbs. Must be able to pull a minimum of 20 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for: Direct Support Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person's goals and desired outcomes as identified through each person's Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. Education, Licensure, and Experience required for the position include: Requires a high school diploma or GED with a minimum of two years of experience with the population supported. Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. Looking to make a difference? Bring your compassion and dependability to work with our devoted home healthcare team where you can truly make a difference in the lives of people with intellectual and developmental disabilities RHA Health Services is looking for personable, energetic and dedicated Direct Support Caregiver (also called Direct Support Associates) to join our home caregiver team in this entry level role.The Direct Support Associate II position is for those that have experience in direct support serving people with intellectual and developmental disabilities. The nature of the role by design is not glamorous, can be difficult at times and requires hard work but the reward is immeasurable! As a Direct Support Caregiver you will provide support for your clients both in residential and day care settings. You will get to know your clients on a personal level as you assist them with in the implementation of personal plans, goals and objectives; working with them to facilitate their communication in terms of needs and requests. This is a highly rewarding entry-level role. You will help your clients by helping to identify personal outcomes that will best suit their individual interests, cultural backgrounds and dreams for the future. You will work with an interdisciplinary healthcare team to identify the appropriate support methods necessary to achieve the stated goals. Our Direct Support Caregiver come to know the individuals that they work with less as clients, more as friends! If you're looking for an opportunity to truly make a difference in the lives of the people that you serve, then consider RHA Health Services - where we put people first! In this entry level role, the Direct Support Caregiver is responsible for helping to implement services and supports that will assist your client to achieve personal goals and desired outcomes as identified through an Individual Support Plan. The duties you will accomplish are based on the assigned shift and the direction of the Direct Care Manager. Shifts for this position are the following: Additional responsibilities of the Direct Support Caregiver include: Providing opportunities for choice and encouraging clients to exercise control over themselves and their environment Assisting and instructing on food preparation and housecleaning Helping clients to identify and acquire valued social roles, as well as healthy personal and social habits Continuously assessing the functional levels for your client, motivating clients and providing consistent reinforcement, assessments, and feedback for all learning activities Dispensing medication, monitoring dosages and making notes in charts in accordance with your level of training Transporting and accompanying clients to and from day programs, work sites, and community activities Supporting clients at vocational sites to help meet their responsibilities The ideal candidates for this entry level position are patient, compassionate, nurturing and have a calming demeanor in times of stress. Successful candidates for the Direct Support Caregiver role are able to perform the physical components of the role including being able to lift and move up to 50lbs., are comfortable working in stressful situations and are able to handle difficult situations with ease. Additional requirements for this entry level role include: High School Diploma or G.E.D., Associate Degree in a health related area; or two years' experience in a health related field. While not required in this entry level role, work experience, highly desirable Experience working with individuals with developmental and intellectual disabilities, preferred Valid drivers' license and automotive insurance Flexible schedule and availability to provide on-call coverage as needed Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Provide CPR after certification Ability to pass background check and drug screen CPR, first aid, NCI and/or MedTech certification, a plus Benefits RHA Health Services offers a competitive compensation and benefits package to full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. In the entry level role of Personal Care Assistant we understand your desire to continue to grow in the role; we are known for providing high-quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization The comprehensive compensation and benefits package for full-time employees includes: Competitive compensation program including regular performance feedback and coaching Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees Offering free diabetic medication and supplies 401(k) retirement savings program with Wells Fargo Paid Time Off Company sponsored Life and AD&D Insurance Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year. Free Annual Health Screening and Wellness coaching event. Discounted medical premiums for nicotine free employees. Free CPR, first aid, and job-specific training opportunities Opportunity to make a difference in the lives of the people that you serve! Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.