CAP RN Case Manager / FT / Mecklenburg Area / Flexible Schedule / Primarily Remote
Charlotte, NC jobs
We are hiring for:
CAP RN Case Manager / FT / Mecklenburg Area / Flexible Schedule / Primarily Remote
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
The CAP Nurse Manager works collaboratively with the CAP Social Worker, families, healthcare providers, and service providers ensuring the health, safety, and well-being of program participants.
This position is responsible for conducting assessments, completing the annual multidisciplinary and Change of Status assessments, coordinating care, monitoring service delivery, and supporting the development of person-centered care plans. The RN ensures delivery of high-quality, individualized care in compliance with Medicaid guidelines and works closely with a multidisciplinary team to ensure high-quality care for participants.$3,000 Sign on Bonus
DUTIES AND RESPONSIBILITIES:
Assessment and Care Planning:
Conduct initial pre-screening and assessments of beneficiaries and their families to evaluate medical, psychological, behavioral, financial, social, cultural, environmental, legal, vocational, educational, and other areas.
Consult with the CAP beneficiary and primary caregiver to educate about waiver services, Medicaid, and community resources to meet the beneficiaries' needs.
Identify needs to prevent health and safety factors to assist in maintaining community placement.
Develop and maintain individualized, person-centered care plans (emergency and disaster planning) to ensure the health, safety, and well-being of beneficiaries.
Update care plans at least every 12 months or when the status of the beneficiary changes.
Ensure beneficiaries and families understand the plan of care to make informed decisions
Service Coordination:
Coordinate services such as personal care, waiver supplies, home modifications, and educational support in alignment with the care plan.
Collaborate with the team to monitor service quality and ensure compliance with Medicaid and program standards.
Arrange for additional services as needed to prevent institutionalization and support participants in their homes.
Monitoring and Follow-Up:
Monitor services through monthly phone calls and home visits, document observations and beneficiary progress.
Evaluate the effectiveness of care plans and services, recommending or implementing changes as needed to achieve desired outcomes.
Counseling and Support:
Provide emotional support and counseling to beneficiaries and their families to strengthen their support systems.
Assist families in navigating challenges, including long-term palliative care, behavioral issues, and medical needs.
Documentation and Compliance:
Assist with obtaining documentation from medical staff to confirm the need for specific CAP services.
Maintain accurate and up-to-date records for all participants in accordance with Medicaid and program requirements.
Ensure compliance with 10A NCAC 27G.0202 and other regulatory guidelines.
Review and ensure proper billing codes and compliance for case management, in-home aide documentation, paid live-in caregiver, re-certifications, and supply billing.
Participate in NC Medicaid-certified training programs and ensure program compliance within 90 days of employment.
Ensure timely updates to the CAP Business system and other documentation systems as required.
Collaboration and Advocacy:
Work closely with SWs and interdisciplinary team members to ensure a comprehensive approach to beneficiary care.
Act as an advocate for program participants and their families to secure necessary resources and services.
Work closely with service providers, community agencies, and healthcare professionals to optimize care outcomes.
Provide training and support to families to empower them in managing their child's care.
Continuing Education and Professional Development:
Complete all state-mandated training and agency-required continuing education annually.
Stay current on CAP guidelines, best practices, and new developments to enhance service delivery.
All other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS:
Strong understanding of Medicaid programs and compliance requirements.
Excellent communication and interpersonal skills to work effectively with families and multidisciplinary teams.
Ability to manage multiple priorities and maintain detailed records.
Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs.
Education and Experience:
Candidates must meet one of the following criteria:
Nursing Background:
Current North Carolina Registered Nurse (RN) license with a two-year or four-year degree.
One year of case management experience in home care, long-term care, personal care, or related work.
Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
Note: An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice and shall be hired to act in the role of case manager. The supervisor of the case management shall provide direct supervision and approve all CAP/C workflow documentation and tasks.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Must be able to lift a minimum of 10 lbs.
Must be able to pull a minimum of 20 lbs.
Must be able to squat, kneel, crawl, crouch, climb, and stoop.
Required to regularly stand and walk.
RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Auto-ApplySupply Chain Operations Specialist
New Jersey jobs
This Supply Chain Operations Specialist role at client Titusville, NJ location supports the Planning organization during a critical new product launch. The Specialist will ensure smooth supply chain execution, risk mitigation, inventory movement accuracy, and cross-functional collaboration throughout the supply chain. The position offers significant visibility in the organization and the opportunity to work with innovative medicine within a highly dynamic, fast-paced environment.
This is a contractor position with a 12-month duration and potential for renewal, ideally working hybrid onsite three times a week, with some flexibility for remote work.
Responsibilities:
Perform inventory movement transactions of finished goods, bulk, intermediates, APIs, or packaging components across multiple SAP platforms and supplier portals
Support execution of supply plans and development of supply chain visibility tools for tracking inventory and timelines
Participate in cross-functional meetings to support new product introduction requirements and supply chain activities such as business system testing and monitoring purchase orders
Collaborate with E2E planners, master data teams, Finance, Procurement, QA/QC, and other stakeholders
Lead or participate in improvement projects and critical issue discussions
Support S&OP and business plan teams
Assess and develop enhanced analytical capabilities for streamlined metric reporting
Support supply chain metric adherence including OTIF, SLOB, inventory targets, demand order coverage, STEM adherence, stock outs, and on-time launch metrics
Experience:
Minimum 2 years relevant experience in Planning, Operations, Logistics, Supply Chain, or related functions
Strong analytical and quantitative skills with ability to draw insights from data
Ability to navigate business complexities, influence, negotiate, and communicate across functional areas in a matrix environment
Experience working across organizational boundaries and collaborating cross-functionally for process and performance excellence
Ability to manage and prioritize multiple initiatives and deliver results against tight deadlines
Exposure to supply chain processes
Skills:
Proficiency in SAP and MS Excel (including V-Lookups and Pivot Tables)
Experience with analytical tools, scenario analysis, sales and operations planning, and/or planning systems (APO/OMP/SAP)
Prior industry experience in Pharmaceutical or Biopharmaceutical sectors
Leadership experience and cross-functional exposure within supply chain project management
Experience supporting product launches and supply chain improvement initiatives
Education:
Bachelor's/University degree.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53762
CCaaS (NICE & IVR) Techno-Functional Lead
Columbus, OH jobs
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate*
Role: CCaaS Techno-Functional Lead (NICE & IVR)
Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support.
Key Details:
Project Background:
Implemented IVR (Omelia) in 2023.
The environment is continuously evolving with regular enhancements and optimizations.
Role Focus:
Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements.
Work cross-functionally to support deployment and implementation of new features.
Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities.
Current Systems:
NICE in Contact for contact center operations.
IVR: Omelia.
Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop.
Technical Expectations:
Understanding of IVR scripting and ability to support or guide development.
Familiarity with NICE platform configuration and integration processes.
Contract Details:
Length: 12 months, with potential extension through 2027 and possible conversion to hire.
Start Date: January 2026.
Location: 100% Remote (East Coast hours preferred).
Availability: Must be flexible for occasional weekend support for issue resolution.
Travel: None required.
Interview Process:
Two rounds of interviews:
Initial interview with Thomas (Hiring Manager).
Technical interview with team members.Job Overview: CaaS Techno-Functional Lead
Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems.
Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management.
Monitor system health and performance, identifying and addressing issues proactively.
Generate and analyse reports to track performance metrics and recommend improvements.
Design, develop, and maintain IVR scripts to optimize customer interactions.
Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services.
Continuously improve IVR flows based on customer feedback, performance analysis, and business needs.
Ensure proper integration of IVR with back-end systems (e.g., CRM, databases).
Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives.
Provide technical support and training to internal teams on system functionality and optimization.
Stay updated on industry trends and new technologies to improve the customer experience and operational processes.
Project Management experience will be an add on.
Requirements:
5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration.
Strong understanding of call centre operations, customer interaction technologies, and telephony systems.
Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco).
Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important)
Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment.
Certification in NICE products or IVR technologies is a plus.
Good to have experience with cloud-based customer engagement platforms.
Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies.
Responsibilities:
We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
New York, NY jobs
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
PureScript Developer
Irvine, CA jobs
About the Company
A well established software product company with over twenty five years in business is hiring a PureScript Engineer. This role focuses on full stack development, applying strong engineering best practices, and collaborating closely across teams. The company offers full benefits, a 401K with match, meaningful ownership of a core product line, and strong internal growth opportunities.
The role is fully remote and open to candidates in any time zone.
Compensation
Base salary range of 140K to 160K depending on experience.
Requirements
Professional experience with at least one of the following languages: Elm, PureScript, Haskell, or Clojure
Strong background and interest in functional programming
Computer science degree or equivalent practical experience
Quantitative UX Researcher: 25-07010
New York, NY jobs
Primary Skills: Quantitative UX Research (Expert), Python (Expert), Qualtrics (Proficient), Statistics (Advanced), Regression Analysis (Intermediate), A/B Testing (Proficient) Contract Type: W2/C2C only Duration: 6+ Months Contract (High possibility of extension)
Location: 100% Remote ()
Pay Range: $65 - $75 Per Hour on W2
#LP
Job Summary
We are seeking a Quantitative User Researcher. The role involves conducting exploratory surveys to understand market opportunities, testing early prototypes to gauge user reactions, and working across multiple dimensions to prioritize product features and address user needs effectively. The ideal candidate will generate insightful research deliverables, including reports and presentations, with an operational grasp of survey tools and statistical analysis.
Key Responsibilities
Conduct exploratory surveys to gauge market potential, prioritize product elements, and define the target demographic and psychographic profiles.
Perform early prototype testing through surveys and our DICE experimentation platform to capture user feedback.
Utilize coding skills in R/Python to analyze survey data effectively.
Develop strategic research questions and hypotheses from initial guidance.
Produce detailed document reports and presentations, with occasional dashboarding.
Must-Have Skills
Proficiency in R or Python for data analysis.
Experience with survey tools like Qualtrics.
Strong background in statistical analysis.
Prior experience in quantitative user research, particularly within tech or related industries, is highly valued.
About Akraya
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Project Coordinator (Work from home!!!)
Rancho Cordova, CA jobs
Project Coordinator (Work from home!!!)
Duration: 12 months+ contract with high possibility of extension
Pay rate: $28.00/hour
Note:
Remote role, equipment pickup required at Maximus office; return on-site when office reopens.
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM PST
Remote Training: To Be Confirmed (TBC)
Proficiency Required: Microsoft Project (must-have)
Education, Experience & Requirements
High School diploma, GED, or equivalent certification required.
Minimum 5 years of experience as a Project Coordinator or in a comparable role.
Proficiency with Microsoft Project, Excel, Word, and other standard office software.
Strong transcription skills and knowledge of office equipment.
Ability to handle confidential and sensitive information with discretion.
Excellent organizational, interpersonal, written, and verbal communication skills.
Ability to work in a fast-paced, deadline-oriented environment and manage multiple tasks simultaneously.
Capable of working independently and as part of a team.
PMP certification preferred but not required.
Key Responsibilities
Track project progress and ensure stakeholders remain aligned with deadlines and deliverables.
Build and maintain engagement across teams to achieve project goals.
Ensure all project correspondence meets Client standards (accuracy, grammar, and formatting).
Prepare work summaries, reports, and project readouts.
Document and track lessons learned throughout the project lifecycle.
Collaborate with internal teams to identify requirements, risks, and improvement opportunities.
Adapt to shifting priorities and deadlines with flexibility and resourcefulness.
Proactively identify and implement process improvements for efficiency.
Maintain accurate documentation (meeting minutes, action items, project plans).
Stay current on contract compliance provisions relevant to the project and role.
Follow policies and procedures consistently without deviation.
Perform other duties as assigned by management.
Thanks!
GURJANT "GARY" SINGH | LEAD RECRUITER
Office ************
Technical Designer - Kid's Apparel
Middlesex, NJ jobs
Our client, a children's apparel company, is seeking a Technical Designer to join their team in Edison, NJ!
*Hybrid flexibility after initial training period (1-2 days work from home)
Responsibilities:
Develop new specs and new bodies
Prepare and maintain spec sheets
Input and adjust measurements within Excel
Manually grade sizing as needed following FIT approval
Review FIT/PP samples samples and take photos
Provide detailed comments to overseas partners and maintain consistent daily communication to support the FIT and pre-production process
Collaborate with the internal creative team on fabric selection, garment construction, and performance considerations
Partner with retailer technical design teams as needed
Qualifications:
5+ years of children's technical design experience
Self-starter
Excellent written and oral communication skills
Detail-oriented
Ability to commute to Edison, NJ
Please submit your resume for consideration.
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Medical Director
Houston, TX jobs
Medical Director - Medicare Programs
Remote | Approx. $300,000 base + significant bonus potential
About the Opportunity:
A leading national healthcare contractor is seeking a Medical Director to provide clinical leadership and decision-making support for Medicare operations. This position plays a critical role in developing and enforcing coverage determinations, reviewing complex claims, and promoting evidence-based medical policy. The role is ideal for a physician, especially those with a background in Physical Medicine and Rehabilitation (PM&R), who wishes to transition from direct patient care into a leadership position influencing medical necessity and healthcare compliance at scale.
Key Responsibilities:
Clinical Leadership:
Provide medical expertise for claim reviews, appeals, and Medicare policy development. Serve as a subject matter expert across multiple specialties.
Policy Development:
Collaborate with the Centers for Medicare & Medicaid Services (CMS) and other contractors to create, revise, and maintain Local Coverage Determinations (LCDs) and related guidance.
Program Integrity:
Identify trends in billing or compliance issues and work with investigative teams to address improper claims.
Medical Review & Appeals:
Oversee quality assurance in pre- and post-payment medical review determinations and assist with administrative law proceedings when necessary.
Provider Education:
Lead outreach and training for healthcare providers and professional associations to ensure adherence to Medicare policies and evidence-based practices.
Travel is minimal (approximately 3-4 weeks per year), and the position is fully remote with occasional in-person meetings or conferences.
Required Qualifications:
MD or DO from an accredited institution.
Active, unrestricted medical license in at least one U.S. state (must be eligible for additional licensure where required).
Board Certification in a specialty recognized by the American Board of Medical Specialties (minimum three years).
At least three years of experience as an attending physician.
Prior experience within the Medicare, health insurance, or utilization review environment.
Strong understanding of clinical evidence evaluation and medical necessity determination within fee-for-service structures.
Excellent communication and collaboration skills across technical, regulatory, and clinical teams.
Computer proficiency (MS Office, data analysis tools, virtual collaboration platforms).
Preferred Qualifications:
Background in PM&R, Internal Medicine, Oncology, Radiology, Ophthalmology, or Infectious Disease.
Five or more years of clinical practice experience.
Prior experience as a Medical Director in a Medicare or commercial payer organization.
Familiarity with HCPCS, CPT, and ICD-10 coding standards.
Advanced degree or coursework in healthcare administration or systems management (MBA, MHA, MS).
Experience performing systematic literature reviews or using GRADE methodology.
Compensation & Benefits:
Base salary: Approximately $300,000, flexible depending on experience.
Bonus structure: Significant performance-based bonuses.
Benefits: Comprehensive health coverage, generous retirement contributions, paid time off, and strong professional development support.
Schedule: Full-time, remote position with flexible hours.
Why Join:
This is an opportunity to move beyond clinical work while continuing to make a direct impact on patient access and policy integrity at a national level. Join a mission-driven organization that values medical expertise, promotes collaboration, and advances fairness and compliance within the U.S. healthcare system.
Remote Electrical Engineering Technician
Houston, TX jobs
We put the unity in "opportunity."
Opportunity Snapshot:
Compensation: $75.00/hour
Assignment Duration: 12 months+
Work Schedule: 14/14 rotation (must be willing to work day and night shifts)
Benefits: Comprehensive insurance with 401(k), PTO and holidays
Multiple Openings Available
Qualifications:
Electrical HV Power Transmission and Distribution experience
Electrical Dispatch Operations experience
Ignition or other SCADA platform (Wonderware, GE HMI, etc.) knowledge/experience
SeeQ Analytics Software functional knowledge
Aspentech - Monarch and ABB Xenon SCADA software functional knowledge
Instrumentation Controls & Electrical experience
Understanding of equipment, systems, and processes relevant to the specific industry (O&G upstream/downstream remote operation)
Proficiency in using control systems, monitoring tools, and computer software related to control room operations (SCADA, Call Systems, Seek, Citrix)
Strong analytical and problem-solving skills, with the ability to make quick decisions in high-pressure situations
Excellent computer skills (Excel, PowerBI, Zoom, RDC)
Attention to detail and a strong sense of responsibility and accountability
Ability to work in shifts and adapt to 24/7 on-call working days and nights rotation schedule
High School diploma or GED required
Responsibilities:
Support field electrical maintenance work and electrical isolation (Lock out Tag out: Lock Out Tag Out (LOTO)) for lighting, air condition and motor maintenance.
Typically reports to a supervisor or manager.
TASKS AND RESPONSIBILITIES
Provides guidance to lower level staff with complex problems.
Assembles, tests, and modifies experimental and/or operational electrical machinery, electrical control equipment, electrical circuitry and components according to engineering specifications in industrial or commercial plants and laboratories.
Diagnoses causes of malfunctions or failures and performs preventive/corrective maintenance.
Records data and recommends modification or replacement of failed equipment.
The Bergaila Way:
The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice.
Client Overview:
Our Client is an American energy company operating principally in the U.S. and Canada, that specializes in the drilling and production of unconventional oil and natural gas assets. Our client has a reputation for efficient resource development, environmental stewardship and community involvement, with a drive to meet the growing challenges of the domestic natural gas industry.
Transfer Process
Las Vegas, NV jobs
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
Desired Skills and Experience
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Senior Financial Reporting Analyst
Nashville, TN jobs
Our reputable client in the healthcare industry is seeking a Senior Financial Reporting Analyst to join their growing Nashville team. This role is ideal for candidates coming out of public accounting who have experience with SEC reporting or technical financial reporting and are looking to transition into industry with a high-quality, well-established organization. *Mostly remote with limited days in office a quarter.
Key Responsibilities
Support the preparation and review of monthly, quarterly, and annual financial statements
Assist with SEC filings (10-K, 10-Q, 8-K) and related schedules as needed
Research and apply GAAP and technical accounting guidance
Assist with internal and external audit requests
Participate in process improvements and help streamline reporting workflows
Collaborate with FP&A, operations, and leadership on financial reporting needs
Ensure accuracy, completeness, and compliance across financial reporting deliverables
Qualifications
Bachelor's degree in Accounting (required)
Public accounting experience (Big 4 or regional firm preferred)
Familiarity with SEC reporting and/or corporate financial reporting
CPA or progress toward CPA is a strong plus
Strong analytical skills and attention to detail
Ability to work in a fast-paced, growth-oriented environment
Exchange 365 Engineer
Atlanta, GA jobs
Exchange/365 Cloud Engineer
Type: Contract to Full-Time
About the Role
We're looking for a hands-on Exchange/365 Cloud Engineer to join a small, high-performing engineering team supporting a large, complex global hybrid environment. If you enjoy solving challenging identity, Active Directory, Azure, and messaging problems - and want to work across many platforms - this is an opportunity to own high-impact systems used by tens of thousands of users worldwide.
You'll work closely with senior engineers, architects, PMs, and leadership, contributing directly to enterprise-scale cloud, identity, and automation initiatives.
What You'll Do
Manage and deliver multiple cloud and infrastructure projects with minimal supervision.
Support and maintain Microsoft 365, Azure, and hybrid Exchange environments.
Administer and troubleshoot Active Directory, multi-forest identity, DNS/DHCP, and Windows server environments.
Participate in enterprise migrations, including domain moves, mailbox migrations, and M&A integrations.
Support Single Sign-On solutions (Azure, ADFS) and enterprise apps.
Work with a highly customized MIM platform for identity lifecycle automation.
Troubleshoot complex identity, authentication, and messaging issues at scale.
Document solutions and mentor junior team members.
Communicate clearly with technical and non-technical stakeholders, including executives.
What We're Looking For
Required Skills & Experience
Bachelor's degree in Computer Science or equivalent experience.
5+ years managing MS Exchange / O365 in enterprise or hybrid environments.
5+ years administering Active Directory (domain management, FSMO roles, trusts).
Strong experience with Azure AD / Entra ID, ADFS, and SSO implementations.
Proficiency with PowerShell, hybrid identity, and troubleshooting across distributed systems.
Knowledge of Windows security, DNS (internal/external), and fundamental networking concepts.
Experience supporting enterprise-scale, multi-domain/multi-tenant environments.
Preferred
MCSE or related Microsoft certifications.
Experience with MIM or other identity automation platforms (training provided if not).
Background in mid-size or large enterprise environments.
Why This Role Is Unique
Small team = broad responsibility and high visibility.
Extremely complex and interesting environment:
Multiple AD forests
Global tenants (Canada, EMEA, APAC)
22,000-24,000+ users
Hybrid cloud with deep integration points
Heavy automation and real engineering work - not a button-clicking job.
You will learn rapidly across identity, messaging, Azure, M365, automation, and more.
Work Environment
On-site first 30-90 days, then transition to fully remote based on performance.
After-hours production changes may be remote.
Fast-moving, collaborative environment with ongoing major initiatives (including a large Dynamics migration).
Interview Process
Intro + light technical (Hiring Manager)
Deep technical interview (Architect & Senior Engineer)
Optional leadership panel
Strong candidates may receive an offer after Round 2.
Ready to Apply?
If you're a hands-on engineer who loves solving complex problems, working across identity and cloud systems, and being part of a small but powerful team, we'd love to talk to you.
The compensation range for this position is $60 to $80/hr W2, $120K full time
(dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For consideration, please forward your resume to *********************
If you require assistance or an accommodation in the application or employment process, please contact us at *********************.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com.
IT Business Relationship Manager, Manufacturing & Quality
Houston, TX jobs
IT Business Relationship Manager, Manufacturing & Quality
Compensation: $130,000 - $160,000 annually, depending on experience
Inceed has partnered with a great company to help find a skilled IT Business Relationship Manager, Manufacturing & Quality to join their team!
Join a forward-thinking organization in the pharmaceutical industry, where innovation meets excellence. As the IT Business Relationship Manager, Manufacturing & Quality, you'll play a pivotal role in transforming digital manufacturing and quality processes. This is a unique opportunity to shape strategic roadmaps and lead technical teams in implementing cutting-edge ERP solutions. Dive into a dynamic environment where your expertise will drive operational efficiency and compliance. This role offers the chance to work remotely, empowering you to make a significant impact without geographical constraints.
Key Responsibilities & Duties:
Oversee ERP, MES, LIMS, and QMS implementation
Collaborate with cross-functional teams for system integration
Mentor and develop team members for high performance
Act as liaison between QA/Manufacturing and IT
Ensure seamless data flow and compliance reporting
Drive operational efficiency and real-time production monitoring
Evaluate and optimize manufacturing and quality systems
Required Qualifications & Experience:
Minimum 10 years managing enterprise systems within manufacturing or QA
5 years managing teams in regulated industries
Bachelor's degree in relevant field required
Proven experience with GMP-compliant processes
Strong leadership and strategic planning skills
Nice to Have Skills & Experience:
Experience leveraging AI for efficiency and decision-making
Advanced Microsoft Office skills
Strong analytical and problem-solving abilities
Perks & Benefits:
This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process.
If you are interested in learning more about the IT Business Relationship Manager, Manufacturing & Quality opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Program Presenter-On-Call
East Lansing, MI jobs
Michigan State University actively promotes a dynamic research and learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The MSU School of Social Work, within the College of Social Science, is dedicated to educating students for ethical, competent, responsive, and innovative social practice, and to conducting and disseminating high quality research that improves the well-being of the most vulnerable in society. Our teaching, research, and outreach synergistically promote social justice, positive change, and solutions to the problems facing broad cross section individuals, families, groups, organizations, and communities. More than 600 students are enrolled in our CSWE- accredited BASW and MSW programs, and our PhD program.
Field Liaisons for macro-focused placements are instrumental in supporting student development in areas such as policy analysis, strategic planning, organizational change, advocacy, and community engagement. Students may be placed with nonprofits, foundations, government entities, or grassroots organizations throughout Michigan. These roles may involve advocacy, administration, community organizing or policy practice. This is a project paid position.
Primary functions of this role include:
- Conduct agency visits with a focus on organizational and systems-level practice settings.
- Serve as a liaison between the Field Education Office, student, and agency to support macro learning goals.
- Maintain regular contact with students to monitor progress and development in organizational and community leadership roles.
- Organize and facilitate field-based integrative seminars focused on macro-practice themes, including policy, leadership, and management.
- Keep the field coordinator informed of student progress and placement dynamics.
- Collaborate with students and field instructors to problem-solve challenges related to leadership, systems work, or professional role negotiation.
- Review and approve students' learning agreements with attention to macro-practice competencies and CWCE standards.
- Complete required documentation by established deadlines.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Masters -Social Work
Minimum Requirements
- LMSW with a minimum of 3 years post-degree macro-level social work experience by date of employment.
- Experience in organization development, policy advocacy, administration, or community organizing.
- Experience facilitating negotiation, conflict resolution or mediation skills.
- Experience facilitating small groups.
- Excellent professional verbal and written communication abilities.
- Knowledge of systems-level practice, organizational change, and macro social work frameworks.
Desired Qualifications
- Previous experience as a field instructor, liaison, or supervisor in macro or policy-focused settings.
- Expertise in coalition-building, interagency collaboration, systems analysis, or legislative advocacy.
- Demonstrated community-based work and leadership roles.
- Familiarity with adult learning principles and student development.
Required Application Materials
Interested candidates should send:
Cover Letter
Current resume or CV
Special Instructions
Review of applications will begin immediately and will continue until positions are filled. Positions will be filled on an as-needed basis.
Work Hours
This is an on-call project pay position.
Review of Applications Begins On
10/20/2025
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Website
www.socialwork.msu.edu
Department Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
Legal Transcriber/Typist with Government Security Clearance (Contract)
Remote
Neal R. Gross & Co. (NRGCO) is a Washington, DC based Court Reporting and Transcription company. We have been in business for over 45 years and provide verbatim court reporting and transcription services to a broad range of government and private clients. We are looking to add legal transcribers for EOIR type of work: trials, administrative hearings, historical and investigational interviews, and meetings.
This is a WORK FROM HOME position. Legal transcription experience is required along with having Government Security Clearance. Timeliness is a must, as are excellent English language skills. Please apply only if you can transcribe at least 3 hours of audio per week.
Audio, notes and a format will be provided to you by FTP. You will be required to transcribe them accurately and in a timely fashion and in accordance with the provided format and then send us the completed verbatim transcript.
Requirements
Excellent command of English language
Government Security Clearance is REQUIRED
Must be able to transcribe at least 3 hours of audio per week
Accurate grammar, punctuation, and spelling.
Attention to detail
Ability to meet deadlines
High speed internet connection
Internet research skills
Proofreading of all work before turned-in
Must be a US citizen
Required software/hardware:
WordPerfect and/or MSWord
Windows Operating System
FTR Player (free download)
ExpressScribe (free download)
FileZilla (free download)
OPTIONAL - USB foot pedal (Infinity is a popular model)
AAERT certification is a plus
Must type at least 60 WPM
Must be able to transcribe a minimum of 3 hours of audio per week
Benefits
Transcribers are paid by the page at very competitive rates. All NRGCO transcribers are independent (1099) Subcontractors. Subcontractors are paid biweekly for all timely submitted invoices. Please submit your resume for review.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
Auto-ApplyNextGen Applications Analyst
Plano, TX jobs
NOTE: This role is NOT open to C2C companies
NextGen Applications Analyst - Regulatory Upgrade
Multiple Sites (Remote with Limited Travel)
Start: Mid/Late August | Orientation/Training ~30 days
Duration: Through 2027
About the Role
We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide.
Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country.
Key Responsibilities
Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades.
Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs.
Collaborate with cross-functional technical and clinical teams to ensure smooth implementation.
Troubleshoot and resolve upgrade-related application issues.
Ensure compliance with regulatory, security, and infrastructure standards.
Contribute to readiness calls and go-live support, occasionally on weekends.
Required Experience
Hands-on experience with NextGen 8, including:
UI enhancements and navigation redesigns
Adaptive Content Engine (ACE) template configuration
APSO documentation workflows
Understanding of NextGen 8 infrastructure requirements and environment setup.
Experience supporting migrations of healthcare applications to AWS or similar environments.
Strong problem-solving, communication, and collaboration skills.
Travel Expectations
Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence.
Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts).
If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.
Spring 2026 Undergraduate Intern, Product Design- Technology and Analytics Department
Remote
The ACLU seeks an Undergraduate Product Design intern in the Technology and Analytics Department of the ACLU's National office in New York City. This internship can be remote or hybrid.
Qualifying applicants must currently be matriculated undergraduate students or an equivalent combination of education and/or experience and must be based in the U.S. for the entire duration of the internship and must be based in the U.S. for the entire duration of the internship.
The Team:
The ACLU's Technology & Analytics team partners with departments across the ACLU in order to build and maintain innovative, robust and secure digital products and technical systems that accelerate the ACLU's mission as our nationwide guardian of rights and liberties. We are a team of Engineers, Designers, Product Managers, Data Scientists, and Administrators who take pride in creating technical solutions that help raise money, get our message out in the world, mobilize our supporters, and manage our data with integrity.
What You'll Do:
The Product Design internship will be an opportunity to contribute to the web and mobile experiences that drive audience engagement, action, and giving. You'll work with a cross-functional group of Designers, Product Managers and Engineers to research, design, prototype, and deliver compelling digital experiences that help the broader public understand the work the ACLU is doing and understand how they can support it.
The focus of this internship will be specifically focused on contributing to the execution, strategy, and documentation of our developing Design System for ACLU.org across platforms. The Design System involves the intersection of UX best practices, UI pattern, branding guidelines, engineering efficiency, and accessibility best practices that shape the overall experience of ACLU.org.
Your Day to Day
Create: Design and modify web features (components), from base-level elements to working prototypes, to align with the ACLU Design System and branding guidelines, across all platforms and devices.
Document: Write detailed technical specifications and documentation for Design System components, including accessibility guidelines.
Strategize: Collaborate with other ACLU Product Designers to determine strategies for componentization across ACLU.org in order to meet all use case needs and brand guidelines requirements.
Test: Participate in Quality Assurance testing for components before they are launched on ACLU.org, including testing for accessibility compliance.
Train: Support the ACLU Design Team on trainings for non-Designers focused on the importance and usage of a Design System.
Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes
What You'll Bring:
A systems-first, problem-solving mindset with an ability to transform complex problems into scalable UX features and solutions.
Strong skills in the areas of UI design, digital interactions, and accessibility best practices.
Strong skills in Figma, particularly in the areas of componentization, variables, prototyping, and Dev Mode documentation.
Familiarity with and interest in contributing to Design Systems.
Familiarity with designing user-centered experiences for the web, across device types, from early concepts to final delivery.
Ability to create low and high-fidelity designs and user flows in Figma. Experience with prototyping in Figma is a plus.
Future ACLU-ers Will:
Be committed to advancing the mission of the ACLU
Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
Be committed to work collaboratively and respectfully toward resolving obstacles and conflict
Internship Logistics:
Location: Our internship program offers a limited number of remote or hybrid intern positions. This internship is full-time from our New York City office and can be remote or hybrid.
Time Commitment: Full-time (35 hours/week)
Internship Duration: Full-time internships span 10 consecutive weeks. This internship has a start date of: January 12th or January 26th
Stipend: A stipend is available for students who are lawfully authorized to work. Arrangements can be made with educational institutions for work/study or course credit.
Below are the stipend rates:
$20/hr for undergraduate students or equivalent experience
$24/hr for graduate and law students or equivalent experience
Why the ACLU:
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.
Our Commitment to Accessibility, Equity, Diversity and Inclusion
Accessibility, equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email
************************
. If you are selected for an interview, you will receive additional information regarding how to request accommodations for the interview process.
In order to be considered for this position, all candidates must formally submit an application. The ACLU does not accept unsolicited calls or emails from candidates regarding their application status.
Auto-ApplyRemote Medical Scribe
Houston, TX jobs
Job DescriptionDescription
Become a Medical Scribe First
Scribe-X offers unparalleled clinical experience and preparation for medical school.
Work from home
and gain clinical experience!
Receive extensive paid training that will help you master EMR systems and patient documentation procedures.
Develop professional mentorships as you work one-on-one with providers.
Gain patient contact hours and letters of recommendation that will make your applications stand out.
Work for a company that understands the med school application process and supports your healthcare goals.
Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first!
Scribe Pay Structure:
$11/hour - No scribe experience
$12/hour - 6+ months scribe experience
$14-17/hour - Lead scribe (1+ year scribe experience required)
+ $1/hour for fluent Spanish-speaking candidates
Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s).
Duties of a Medical Scribe
Perform chart preparation per clinic protocol
Accompany the provider in all scheduled patient visits
Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics
Enter laboratory and radiographic studies, as ordered by the provider
Enter in medication orders, as dictated by the provider
Document and print instructions for the patient
Review completed charts with the provider between patients or at the completion of shift
Update provider preference and clinic preference documents as necessary
Education and Skills
Excellent verbal and written English skills
Strong computer skills with the ability to learn and navigate new software quickly
Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred
Bachelor's degree strongly preferred with a GPA of 3.00 or greater
If no college degree, 1+ years of full time work experience as a scribe
Most assignments require a typing speed of at least 60 WPM
Opportunities for experienced scribes making up to $16/hr
Benefits
Opportunity for letters of recommendation from providers
Gain patient contact hours
Paid time-off on an accrual basis
Up to $150/month reimbursement for a healthcare plan
$200 REFERRAL BONUS IF YOUR FRIENDS JOIN SCRIBE-X!
CAP Nurse / PT / Iredell County / Flexible Schedule / Primarily Remote
High Point, NC jobs
We are hiring for:
CAP Nurse / PT / Iredell County / Flexible Schedule / Primarily Remote
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
The CAP Case Manager provides critical case management services to beneficiaries who are at risk of institutionalization, ensuring their health, safety, and well-being are maintained through person-centered care planning and coordination of essential services.
The Case Manager works closely with families, RNs, and other interdisciplinary team members to assess needs, coordinate care, and provide ongoing support to help beneficiaries achieve the best possible quality of life.
DUTIES AND RESPONSIBILITIES:
Assessment and Care Planning:
Conduct initial pre-screening and assessments of beneficiaries and their families to evaluate medical, psychological, behavioral, financial, social, cultural, environmental, legal, vocational, educational, and other areas.
Consultation with the CAP beneficiary and primary caregiver to educate about waiver services, other Medicaid, and community resources to meet the beneficiaries' needs.
Identify needs to prevent health and safety factors to assist in maintaining community placement.
Develop and maintain individualized, person-centered care plans (emergency and disaster planning) to ensure the health, safety, and well-being of beneficiaries.
Review and update care plans at least every 12 months or when the status of the beneficiary changes.
Assist beneficiaries and families in understanding the plan of care and making informed choices.
Coordination of Services:
Link beneficiaries and their families to necessary services, equipment, and supplies to support care in the home.
Collaborate with community resources, healthcare providers, and other agencies to ensure comprehensive care delivery.
Initiate appropriate referrals and utilize community resources for planning and service coordination.
Monitoring and Follow-Up:
Provide ongoing monitoring of services through monthly phone calls and home visits, documenting observations, and beneficiary progress.
Evaluate the effectiveness of care plans and services, recommending or implementing changes as needed to achieve desired outcomes.
Maintain accurate, up-to-date case management documentation within the system, ensuring compliance with state and agency guidelines.
Counseling and Support:
Provide emotional support and basic counseling to beneficiaries and their families to strengthen their support systems.
Assist families in navigating challenges, including long-term palliative care, behavioral issues, and medical needs.
Documentation and Compliance:
Assist in obtaining documentation from medical staff to confirm the need for specific CAP services.
Maintain medical records for each beneficiary, ensuring documentation of current status, service changes, and referrals.
Ensure compliance with 10A NCAC 27G.0202 and other regulatory guidelines.
Complete all required records per agency policy and the State CAP manual, including discharge summaries when CAP services are completed.
Review and ensure proper billing codes and compliance for case management, in-home aide documentation, paid live-in caregiver, re-certifications, and supply billing.
Participate in NC Medicaid-certified training programs and ensure program compliance within 90 days of employment.
Collaboration and Advocacy:
Work closely with RNs and interdisciplinary team members to ensure a comprehensive approach to beneficiary care.
Participate in case discussions and provide input to ensure quality care and service delivery.
Advocate for program participants and their families to secure necessary resources and services.
Serve as a liaison between beneficiaries, families, and external providers to address care needs effectively.
Provide training and support to families to empower them in managing their child's care.
Continuing Education and Professional Development:
Complete all state-mandated training and agency-required continuing education annually.
Stay current on CAP guidelines, best practices, and new developments to enhance service delivery.
Ensure timely updates to the CAP Business system and other documentation systems as required.
All other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS:
Strong understanding of Medicaid programs and compliance requirements.
Excellent communication and interpersonal skills to work effectively with families and multidisciplinary teams.
Ability to manage multiple priorities and maintain detailed records.
Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs.
Education and Experience:
Candidates must meet one of the following criteria:
Social Work Background:
Bachelor's degree in social work from an accredited school of social work.
Minimum of one year of directly related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
Human Services Background:
Bachelor's degree in a human services or equivalent field from an accredited college or university.
Minimum of two years of community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
Non-Human Services Background:
Bachelor's degree in a non-human services field with two or more years of related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
Nursing Background:
Current North Carolina Registered Nurse (RN) license with a two-year or four-year degree.
At least one year of case management experience in homecare, long-term care, or personal care.
Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
Note: An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice and shall be hired to act in the role of case manager. The supervisor of the case management shall provide direct supervision and approve all CAP/C workflow documentation and tasks.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Must be able to lift a minimum of 10 lbs.
Must be able to pull a minimum of 20 lbs.
Must be able to squat, kneel, crawl, crouch, climb, and stoop.
Required to regularly stand and walk.
RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Auto-Apply