Richemont North America, Inc. jobs in Grand Prairie, TX - 41 jobs
Operations Lead - Grand Prairie
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Team Lead - Evening Shift Richemont Regional Distribution Center | Grand Prairie, TX Evening Shift 2:30 - 11:00 Pm Mon -Friday Role Overview The Operations Lead will work closely with the Supervisor, overseeing and optimizing the daily operations within our luxury retail distribution center. This role is ensures the efficient and accurate processing of high-value goods while maintaining the highest standards of quality, security and cost efficiency . Effective communication with internal teams and external stakeholders, including our prestigious brands/Maisons, is critical. This role also involves leading the implementation and continuous operational improvements. Responsibilities • Supervisor Support: Assist the supervisor in daily tasks, providing support and guidance as needed to ensure smooth team operations and hand offs to multiple shifts. • Team Leadership & Management: Train, and mentor a team of employees; providing guidance, monitoring performance, and ensuring policy adherence. Equip the team with necessary skills and knowledge. • Operational Excellence: Assign daily work, monitor progress, and adjust to meet operational demands. Oversee efficient processing of luxury retail products. Monitor KPIs, resolve bottlenecks, and maintain quality/security standards. • Communication & Collaboration: Serve as the point of contact for brands/Maisons. Communicate with internal teams. Perform shift communication plans. • SOPs & Continuous Improvement: Lead SOP implementation and maintenance. Identify and implement process improvements using Lean/5S principles. Conduct 5S audits and participate in change management. • Safety & Housekeeping: Maintain a safe and clean work environment, ensuring adherence to safety protocols. • System & Project Participation: Participate in SAP/EWM system checks and business development projects. • Cross-Functional Support: Cross-train to support multiple departments. • Leadership Development: Participate in activities to strengthen leadership skills, such as stand up meetings, all hands facilitation, teach backs, audits, and SOP development. • Problem Solving & Decision Making: Proactively resolve issues, make data-driven decisions, and escalate complex problems. Qualifications • High school diploma or equivalent required • 2-3 years of experience in operations or similar type of environment • Strong knowledge of distribution center operations, including receiving, storage, picking, packing, and shipping. • Understanding of Logistics processes (Inbound, Outbound, Returns, Inventory, and Planning Scheduling, etc.) a plus. • Experience with Warehouse Management systems; SAP experience a strong plus. • Intermediate knowledge of Microsoft Office applications (Excel, Word, PowerPoint, etc.) • Proven experience in leading and managing teams. • Excellent communication, interpersonal, and problem-solving skills; Spanish is a plus. • Ability to thrive in a fast-paced, demanding environment. • Strong attention to detail and commitment to quality. • Continuous improvement mindset, open to learning and finding new and innovative solutions. • Flexibility to adapt quickly to changing circumstances. Must be flexible in working different departments, functions, and shifts. • Experience in identifying root causes of problems and implementing corrective actions to prevent recurrence. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States We care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$67k-132k yearly est. Auto-Apply 43d ago
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HR Coordinator - Temp
Richemont North America 4.6
Richemont North America job in Fort Worth, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
HR Coordinator - Temp
Richemont | Grand Prairie, TX
Role Overview
The temporary HR Coordinator will provide comprehensive HR support to multiple departments and leaders within Richemont. The ideal candidate will be highly analytical, organized, and detail-oriented, with a proven ability to manage a wide range of HR functions and initiatives. This role requires a strong understanding of HR best practices, excellent communication skills, and the ability to build effective working relationships at all levels of the organization.
Responsibilities
Provide HR support to multiple departments, acting as a point of contact for employees and managers.
Manage onboarding/Internal Mobility/Offboarding; responsible for employee letter generation, orientation, and I9s
Support the HR team through performance management processes, including performance evaluations, feedback, and development planning.
Coordinate employee training and development programs to enhance employee skills and knowledge.
Data Analysis and Reporting:
Collect, analyze, and interpret HR data to identify trends and insights.
Prepare reports and presentations, highlighting key HR metrics and recommendations.
HRIS Management:
Maintain and update employee data in the HRIS system, ensuring accuracy and confidentiality.
Generate reports and analyze data from the HRIS system to support HR functions.
Identify and implement improvements to the HRIS system to enhance efficiency and effectiveness.
Qualifications
Bachelor's Degree in a Business-related field; preferably in Human Resources or Administration
1-2 Years of experience in either Administration or Human Resources
Detail-oriented and highly organized
Capacity to manage several projects simultaneously
Ability to identify areas of opportunity and provide resolutions
Excellent written, verbal, and interpersonal skills
Knowledge of Microsoft Office; strong Excel skills are a plus
Knowledge of SAP is a plus
Systems/data oriented - ability to work with and analyze data and reports
Ability to use a computer and type for extended periods of time
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer - United States
We care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$39k-58k yearly est. Auto-Apply 6d ago
Maintenance Technician
Indian Industries Inc. 4.3
Grand Prairie, TX job
This is a full-time, on-site role for a Maintenance Technician based in Grand Prairie, TX. The Maintenance Technician Assistant will perform daily maintenance and repair of equipment, troubleshooting issues to ensure minimal downtime. Responsibilities also include conducting preventive maintenance tasks, performing industrial maintenance, and ensuring equipment is functioning optimally to support production goals. The role may also require collaboration with team members and adherence to safety and quality standards.
$37k-51k yearly est. 5d ago
Lead Warehouse Representative
MRC Services Co 4.6
Grand Prairie, TX job
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Regularly performs Warehouse & Pipeyard associate duties, may specialize in designated areas or functions, and provides support and direction to regular and temporary warehouse associates. Works closely with branch leadership to ensure productivity and safety expectations are met.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Assist the location manager in implementing safety programs and policies as determined by the MRC Global Safety Team.
Stay current with all MRC Global Health and Safety policies, procedures, and protocols.
Inspect facility and equipment to detect existing or potential accident and health hazards and recommend corrective or preventive measures where indicated.
Assist in coordinating and/or conducting safety training programs.
Coordinate, administer, and manage evaluations and Certification programs on-site.
Coordinate, administer, and manage the Short Service Employee program on-site.
Assist in the Safety onboarding of all new hires.
Track injury trends, facilitate incident investigations with local management and the regional HSE Manager and implement prescribed corrective actions.
Assist the Regional Distribution Center (RDC) and branch management in hazard and risk assessments, safety inspections, behavior-based observations, and the identification of safety improvement opportunities.
Facilitate management's recognition of employee participation in safety programs and initiatives, as well as individual and team performance.
Maintain, report, and file safety and health-related records.
Operate forklifts and industrial trucks.
Assist in shipping, receiving, and warehouse operations.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illnesses immediately.
Perform other projects and duties as assigned.
Qualifications
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
Minimum 2 years' experience working in a warehouse setting preferred.
OSHA 30 Certification with 2 years minimum of Safety responsibilities preferred.
Experience with incident investigations preferred.
Strong reasoning and reading skills to interpret regulations, company policies, programs, and customer requirements for application to particular MRC Global scenarios.
Confidence to point out potential safety risks and work constructively with managers at all levels.
Demonstrated skill in working effectively one-on-one and in team environments.
Working ability to arrange, organize, and perform classroom and technical hands-on safety training.
Ability to observe MRC Global workers performing job assignments, assess and identify potential hazards and appropriate hazard controls given various personnel, equipment, and processes.
Strong written and verbal communication skills to connect with MRC Global workers and customers, executive management, and outside third parties (regulators, responders, etc.).
Proper phone and electronic mail etiquette, including timely and appropriate responses, demonstrated verbal and non-verbal presentation skills, and effective interpersonal skills.
Strong computer skills and the ability to learn and train others on new IT safety systems.
Ability to effectively handle work-related pressure and meet established deadlines and/or immediate inquiries.
Ability to contribute to the quality of health and safety operational support by learning new policies, procedures, and functions as needed.
Ability to travel as needed to all MRC Global locations (both scheduled and unscheduled), and work scheduled and unscheduled overtime.
High School Diploma or GED (General Education Degree).
Ability to learn MRC, federal, health, and safety regulations.
Typing and basic computer skills.
Knowledge of or ability to learn MRC warehouse operations and business processes.
Basic math and good reading skills.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$29k-36k yearly est. Auto-Apply 53d ago
Sales Support Associate
MRC Services Co 4.6
Grand Prairie, TX job
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Performs administrative, clerical, and data entry duties to support sales operations.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives;
Establish and maintain relevant files and process incoming and outgoing mail;
Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate;
Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification;
Confirm accuracy of purchases with vendors to include shipping, billing and customer support;
Assist with on-going competitive analysis to include the preparation of reports or other materials;
Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;
Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills;
Perform other duties or projects as assigned;
Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.
Qualifications
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
High school diploma or GED (General Education Degree);
Two years' experience in working in a business office;
Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software;
Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team;
Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook;
Ability to work scheduled and unscheduled overtime.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status;
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$37k-55k yearly est. Auto-Apply 60d+ ago
Warehouse Support Associate
MRC Services Co 4.6
Grand Prairie, TX job
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Primarily responsible for supporting warehouse functions using MRC Global specific and other software.
Individual must be able to perform the essential duties with or without reasonable accommodation.
Assure business transaction-related processes are accurate and complete by:
Locating and pulling Mill Test Reports for Hub material using MRC Global Specific software, Document Library, and the internet.
Typing bills of lading, routing motor, air and quick delivers freight and calling carriers for pick up.
Count, file and log pick tickets.
Maintain highest standards of customer service by:
Researching information for internal and external customers.
Learning new business processes and office procedures as required and serves as a resource to others.
Maintaining quality and professional standards with customers, vendors, other MRC Global branches and departments.
Maintaining confidential information pertaining to pricing and customer issues.
Facilitate and coordinates productive communication by.
Answering incoming phone calls and routing to the appropriate person; maintaining confidential information pertaining to pricing and customer issues.
Establishing and maintaining files.
Promote a safe workplace by visibly participating, encouraging and considering safety in every aspect of daily activity.
Assure compliance with company business processes.
Perform other duties and projects as assigned.
Adhere to MRC Global ethics policy and holds others accountable for behavior that is consistent with MRC Global ethical standards.
Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.
Qualifications
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
Ability to learn MRC Global Specific software and other MRC Global systems and working knowledge of standard PC software (Word, Excel or Outlook).
Strong organizational and time management skills.
Data entry or keyboard experience and /or training preferred.
Ability to work scheduled and unscheduled overtime as requested; may work different shifts as required by the location.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As Strategy & Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via's service on behalf of our partner
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via's external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 6 years of experience and hold a Bachelor's degree
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don't accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000 - $170,000 per year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides
everyone
with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
$145k-170k yearly Auto-Apply 60d+ ago
Equipment Operator
Best Block 4.3
Dallas, TX job
Job Description
We are looking for an Equipment Operator to join our team!
To Apply:
Click on the “apply” button to get started or apply in-person (2202 Chalk Hill Rd, Dallas, TX 75212)!
What We Offer:
Work in a team-oriented environment where collaboration is a priority.
Achieve your professional goals without sacrificing the balance between work and life.
A comprehensive benefits package with options to choose what works best for you and your family.
About the Role:
As an Equipment Operator with Best Block, you are responsible for:
Safe Operation and Maintenance of a Sophisticated, Computerized, Manufacturing Machine
Reporting All Needed Information to the Plant Manager
Using Equipment and Tools to Manufacturing Specifications
Taking Variety of Measurements to Monitor Process and Ensure Quality Production
Machine Maintenance and Set-Up
Cleaning the Machinery
Operating a Forklift
General Laboring Tasks (As Needed)
Palletizing and Packaging of Concrete Products
We Require:
A Minimum of 1 Year of Manufacturing Experience.
You Must Have Strong Mechanical Aptitude and Trouble-shooting Skills.
A Working Knowledge of Electrical, Hydraulic, Power, Transmission, Pneumatic, and Control Systems.
*Your offer may be contingent upon passing a drug test and physical exam for this role.*
$27k-33k yearly est. 7d ago
Driver Support Representative
Via of The Lehigh Valley 3.6
Fort Worth, TX job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As an Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be Monday to Friday + one weekend day**
What You'll Do:
Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
Build strong cross-functional relationships across various Via teams and offices and external partners
Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
Effectively prioritize live operational issues and take action based on the information received
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Ownership mentality: take full responsibility for delivering great service to driver-partners
Proactive: able to think ahead and anticipate to prevent problems before they start
An empathetic and effective communicator: you excel at active listening and collaboration
Comfortable with ambiguity: make thoughtful choices between imperfect options
Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
Observant and keen to improve: if something's not working, you come up with a better way
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $19.00/hour
Shifts available:
Mon to Fri + 1 weekend day, 12pm - 8:30pm
Mon to Fri + 1 weekend day, 2pm - 12am
We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
Successful completion of a drug test is necessary for employment
We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides
everyone
with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
$19 hourly Auto-Apply 41d ago
Operations Associate I - Evening Shift
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION:
Contribute to the collection, transfer, packaging and validation of Products / Components.
HOW WILL YOU MAKE AN IMPACT?
- Contribute to the collection, transfer, packaging, and validation of products and components.
- Prepare detailed documents using various applications for technology devices, including standard office software, and gather and summarize data for reports.
- Create, organize, and maintain files containing correspondence and records of senior colleagues.
- Support team members by performing a variety of data management tasks.
- Extract relevant data from provided information and input it into spreadsheets or standard formats.
- Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to others if necessary.
- Manage internal client relationships by executing simple procedural tasks.
- Develop a thorough understanding of the organization's policies, procedures, and regulatory codes, adhering to mandatory procedures to ensure work meets required standards.
- Follow mandatory work instructions, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
- Enhance procedural or technical skills through participation in assessment and development planning activities, as well as formal and informal training and coaching.
- Possess an upper secondary school education.
- Demonstrate sound experience and understanding of straightforward procedures or systems.
- No managerial experience required.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Upper Secondary School
Sound experience and understanding of straightforward procedures or systems.
#Richemont #WeCraftTheFuture
$18k-23k yearly est. Auto-Apply 24d ago
Team Lead Dallas (Client Relations Center)
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match? The ideal candidate for this role is required to have a bachelor's degree with 2+ years in contact center/customer service environment. The candidate should be able to display a high level of maturity, poise, and sound business judgement to work with clients. The candidate should be able to learn and use multiple applications and systems, including Microsoft Office; Salesforce, CRM, or other comparable email and chat; SAP knowledge. What are we expecting from you? The Team Lead at the Client Relations Center is responsible for modelling the way while achieving/ exceeding sales, KPIs, SLAs, and deliver an exceptional service experience to all internal and external customers. This person will be the first point of contact for the ambassadors and also an expert in systems, processes, and procedures. They ensure a professional and client-oriented work environment by monitoring employee performance and taking the necessary actions to support and motivate the team. Using effective communication skills, the Team Lead must liaise with Management effectively to achieve sales targets, as well as operational and service excellence of the Maison. In this role, you will: • Drive sales through professional and courteous client interactions. Handle all inbound communication and greet all customers in a timely, professional and engaging manner. Comfort with outbound communication to continue client relationships. • Provide written/verbal responses to customers' inquiries via Phone, Email, Chat, and Social Media, modeling our service expectations in each conversation. • Lead on contacts which must be escalated; handling all cases in a timely, professional and engaging manner. • Coach team ambassadors in performance & systems use (in collaboration with CRC management) • Lead team on CRC After Sales inquiries, processes, and resolution, while partnering with the After Sales NYC Team for exceptional requests. • Stay abreast of launches, campaigns, and internal processes to support the team answering a wide variety of customer inquiries, including product availability, characteristics, service and all other inquiries. • Partner with Manager to determine, communicate and monitor individual and team KPI's to further success and, proactively request resources (tools and trainings when needed. • Exhibit strong communication and problem-solving skills by partnering effectively with team, boutique network, and corporate departments • Assist with special projects, as needed (i.e. testing, initiatives supporting CRC operations, boutique network, outbound clienteling initiatives, etc.) Internal/ External Client Relationship Management: • Master a strong knowledge of the Eboutique business and access new opportunities in collaboration with Manager and team to develop and execute new ways to elevate client experience. • Consistently seek new product, service, and operational knowledge to act as an expert for the CRC and the Maison • Cultivate new and existing client relationships through exceptional service; developing a clienteling plan for their clients and prospects • Uphold the Van Cleef & Arpels standards with ability to project an approachable and professional image in personal appearance, manner, and demeanor • Create a positive and productive working environment by leveraging both personal and team savoir-faire to always create a highly collaborative network both in person and via telephone • Display strong selling and negotiating skills; overcome objections, provide reccomentations, and ask probing questions to close sales and gain and understanding of client needs and motivations • Hours subject to change • Flexibility to work holidays • Ability to travel as required More than a role…we recruit for a career! By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations. The recruitment process: Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees. We Offer: Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
$35k-74k yearly est. Auto-Apply 43d ago
Watchmaker - Fort Worth
Richemont North America 4.6
Richemont North America job in Fort Worth, TX
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
Watchmaker Watchfinder | Fort Worth, TX Reports to: Servicing Operations Manager Role Overview Reporting to the Servicing Operations Manager, you will be responsible for servicing and repairing luxury watches across multiple brands, including Rolex, Omega, Tag Heuer and Breitling as well as all Richemont brands . We are looking for an experienced Watchmaker who has previous experience with servicing and repairing brand models including, mechanical, quartz, ETA based Modular chronograph movements. Responsibilities • Carry out overhaul and repairs on a range of different movements. • Authenticate and identify issues with watches and use your knowledge to repair. • Ensure smooth and effective workflow using our internal system. • Ensure that all tooling and equipment is maintained in the workshop and play your part in maintaining a clean and tidy workshop environment. • You will maintain a quality focused approach on all repairs completed. • Other duties will include Encasing watches , dismantle and light polishing when needed. • When needed resolve issues when limited to little or no access to spare parts by fixing existing components of the movement • Quality control your work after carrying out the repair. Qualifications • You'll be highly organized and capable of managing your own workload. • The ability to work collaboratively in a team and show willingness to share knowledge amongst servicing team and learn from other members of servicing team. • Excellent communication skills • Watchmaking diploma or certification (WOSTEP) or equivalent • Minimum 5-7 years experience repairing Luxury brands including Rolex or Omega. • Currently employed as a Watchmaker carrying out interventions • Strong attention to detail and high level of dexterity and focus to handle small parts. • Flexibility and ability to improvise when needed. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. Salary will be negotiated based on relevant skills and experience.
$26k-54k yearly est. Auto-Apply 43d ago
Asset Preservation Coordinator
MCS 4.4
Lewisville, TX job
Job DescriptionSummary:
An Asset Preservation Coordinator is responsible for supporting clients and vendors in the preservation of real estate assets. This role involves managing the entire process-from the receipt of work orders through to resolution and closure-and requires effective coordination of information across various departments and with customers.
Essential Duties & Responsibilities:
Receive and review incoming work orders related to monthly maintenance items such as repairs, grass cuts, winterizations, etc. and contact appropriate resources as needed; enter transactions into PC using multiple systems
Verify accuracy and resolve general customer issues using multiple resources and records
Prepare, edit, distribute, and/or correct specialized and/or complex documents/notes/entries
Contact customer with any questions or concerns and work to minimize risks
Monitor queue to ensure the necessary property preservation work is completed
Ensure all work is completed accurately in compliance with client specifications and company policies
Performs other duties as required
Competencies:
Ability to compose emails, letters, memos and orally communicate technical information
Ability to communicate with individuals effectively in person and on the telephone
Proven ability to proactively manage files in pipeline demonstrating a sense of urgency
Exceptional customer service skills
Ability to work well under pressure in a high production-oriented environment
Effective decision making and problem-solving skills
Must be able to work overtime as needed
Proficient with Microsoft related software (Word, Excel, Outlook) and internet and customized databases
Must be able to read and/or interpret numbers and letters correctly
Must work with numbers to calculate timeframe and evaluate costs and losses
Must demonstrate organization and prioritization skills to manage time
Education and Experience:
Education: High school diploma or GED required
Four-year college degree a plus but not required
Experience: Six months or more work experience
Preferred: Mortgage, FHA, and or financial services experience
Physical Requirements and Work Content:
Americans with Disability Specifications:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate controlled environment with frequent computer, mouse and phone work.
Additional Comments:
These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent's performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
EOE; Disabled/Veteran
$42k-53k yearly est. 5d ago
Temporary Product & Trade Compliance Specialist - Grand Prairie
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Product & Trade Compliance Specialist Richemont | Grand Prairie, TX Role Overview The Product & Trade Compliance (PTC) Specialist is in charge of safeguarding Richemont's Maisons from legal and reputational risks that could impede market access. This is achieved by ensuring comprehensive regulatory awareness and diligent adherence to mandatory registration and reporting requirements mandated by various authorities worldwide. Furthermore, maintaining a high level of regulatory expertise is essential to deliver effective training programs, ensuring consistent understanding and application of relevant laws and internal directives related to product and trade compliance to internal and external stakeholders. Responsibilities • Registration, Reporting & Certification: • Non-Conformity & Control Plan: • Communication & Newsletter: Qualifications • Bachelor's degree in Business, International Business, Supply Chain Management, Logistics, Law, or related field; Masters degree is a plus • Or 3+ years experience in legal offices, customs agencies, Product Regulatory Affairs, trade compliance, logistics, or product regulation • Strong organizational and analytical skills • Excellent communication both written and verbal and interpersonal abilities in a international matrix organization • Proficiency in English (Spanish, French or Portuguese is a plus) • Familiarity with customs and trade documentation • Proficient in Microsoft Office (Excel, Word, PowerPoint, SharePoint) with the ability to deliver effective and engaging presentations (structure of your presentations • Interest in U.S., LATAM, and Caribbean regulatory environments Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States We care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$47k-77k yearly est. Auto-Apply 43d ago
Assistant Boutique Manager - Dallas
Richemont North America 4.6
Richemont North America job in Dallas, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Boutique Assistant Manager IWC Schaffhausen | Dallas, Texas Reports to: Boutique Manager Role Overview Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen! With passion for our brand, the Assistant Manager will support the Boutique Manager leading the boutique and driving the business in a fast paced and growing environment fostering our team development and caring for all of our clients. Assisting the boutique in the day to day operations of the boutique and supporting the sales team on the floor, the assistant boutique manager will be an entrepreneur, leader and an individual striving for excellence and a collaborative environment. Responsibilities • Assist the boutique manager with business planning and goal achievements: Sales monitoring and strategy, KPI action plan, Activation calendar, Pipeline management, Outreach campaign planning. • Lead the day to day operations of the Boutique including : Stock levels and rotation, Visual Merchandising, Back of house organization and KPI boards, BTQ hospitality replenishment, Vendor management, Paperwork / reporting / compliance. • Assist the boutique manager in developing the team performance through coaching and mentoring. • Collaborate with the boutique manager on client development strategy and CRM action plans. • Be part of the sales team on the floor, delivering exceptional service to each client and contributing to the monthly targets while building long term relationships. Qualifications • 5Y minimum in luxury retail industry or equivalent • Strong communication and inter personal skills • Strong customer centric mindset • Business driven and very analytical • Self managing • Strong team player • Ability to lead and manage • Strong skills in client experience and client satisfaction • Outgoing and open personality Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States We care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience
#Richemont #WeCraftTheFuture
$30k-54k yearly est. Auto-Apply 40d ago
Export Specialist
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Export Specialist Richemont | Grand Prairie, TX, US Role Overview The Export Specialist must have technical expertise and in-depth knowledge in all aspects of export management. The Specialist is responsible for supporting Richemont North America, Inc. export activities including complying with US Customs and Border Protection (CBP) regulations, United States Fish and Wildlife Service (FWS), Foods and Drugs Administration (FDA), Bureau of Industry and Security (BIS), an United States Department of Agriculture (USDA). The position emphasizes resolving export issues that may arise and includes interaction with other organizations within Richemont such as Maisons, distribution centers, repair centers and customer service center, as well as with Customs Brokers, 3PL's, and government officials. A component of the position is analyzing and interpreting US import and export regulations. Responsibilities To be successful, an individual must be able to perform each one of the following essential duties satisfactorily: • Support Richemont North America, Inc. daily outbound operations • Prepare daily export shipments to various countries including Canada, Switzerland, Germany, Latin America and the Caribbean. • Work closely with customs brokers to secure prompt releases from US Customs and Partner Government Agencies • Verify shipment documentation for proper valuation, classification, country of origin, OGA/PGA requirements, and record retention • Audit export shipments that are maintained in the document control share point. • Designate Harmonized Tariff Schedules (HTS) for exporting materials • Liaise with shippers, consignees, 3PL's, brokers and overseas offices • Perform special tasks related to export operations as assigned Qualifications Required Experience • 1 or more years of export experience • Understanding of U.S. import/export regulations including USCBP, USFWS, FDA, USDA and BIS • Functional knowledge of import / export processes, controls, and documentation. • Knowledge and understanding of the Harmonized Tariff Schedules (HTS) • Knowledge of documentation requirements, Incoterms, and mode of transport • Functional knowledge of MS Excel, Word, Access and SAP (preferred) • Thorough understanding of Export Filing requirements Technical Skills/Abilities • Excellent written and verbal communication skills • SAP knowledge a plus • ACE Direct EEI filing and reporting a plus • Proficiency of Microsoft Outlook, Word, Excel, PowerPoint, Access, etc. • Self-motivated with a strong work ethic • Ability to work independently and manage multiple tasks and deadlines • Detail and quality oriented with strong analytical, troubleshooting and problem-solving skills • Strong organization skills and demonstrated ability to operate in a fast-paced environment • Promote and maintain productive relationships with internal and external partners • Overall enthusiasm for departmental success. Education • High School diploma • Some college preferred, not required • Dangerous Goods Certification a plus Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
#Richemont #WeCraftTheFuture
$29k-38k yearly est. Auto-Apply 43d ago
Operations Supervisor I - Day Shift - Grand Prairie
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Supervisor Richemont | Grand Prairie, TX Day shift: Monday - Thursday | 5:30am - 4:00pm (hours may vary depending on business needs) Role Overview The Operations Supervisor is responsible for overseeing a wide variety of distribution center activities (including Inbound, Outbound, Returns, Ecom, and Spare Parts), effectively employing labor resources to established operational metrics and providing leadership guidance, direction and development to direct reports. Key Responsibility 1 : • Organize and assign daily work to meet daily operational demands per established target objectives. • Analyze and apply data from reporting tools (Dashboard, Forecasts, and budgets etc.) • Analyze productivity and quality results in order to make improvements or take proper corrective action. • Develop implement and supervise process quality control actions: ensure consistency execution of procedures and take appropriate corrective/preventive action. • Execute company initiatives and strategies to uphold our standard of warehouse and delivery excellence. Key Responsibility 2: • Enforce workplace safety by helping to ensure safety-related rules and policies are observed (e.g., use of PPE, proper housekeeping, equipment handling etc.) • Maintain strict compliance with the safety incident reporting process. Key Responsibility 3: • Provides training and guidance that encourages the development of team members. • Sets an appropriate tone in the workplace to build team member engagement and retention. Key Responsibility 4: • Identify and implement continuous improvement opportunities for optimizing facility operations. • Lead Root Cause analysis as necessary within assigned area of operational responsibility. • Ability to manage details, appreciate complexity, and champion problem solving. Key Responsibility 5: • Create and perform annual associate performance elevations. • Coach and train staff to company policies and are adhered to. Qualifications: • High School diploma or equivalent required, College degree preferred. • Other training/certifications a plus. • Previous leadership experience. • Intermediate knowledge of Microsoft Office applications (Outlook, Skype, Excel, Word, PowerPoint, etc); ability to export, format, and manipulate documents from SAP and reporting tools. • Proficient user of SAP Extended Warehouse Management tools (EWM) & working knowledge of SAP. • Independently manage tasks/projects within the operation. • Fluent with professional English communication: both verbal and written. • Coordinate and Participate in process improvements though Lean concepts, Kaizen, and Six Sigma. • Strong interpersonal skills with the ability to communicate in a professional manner, maintain confidentiality and sustain a respectful workplace. • Ability to work a flexible schedule to provide the supervision necessary as business needs change. • Ability to facilitate daily shift meetings. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary will be determined based on relevant skills and experience
#Richemont #WeCraftTheFuture
$26k-35k yearly est. Auto-Apply 33d ago
Client Advisor - Dallas
Richemont North America 4.6
Richemont North America job in Dallas, TX
Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.
Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.
Responsibilities (or Mission)
SALES
Consistently achieve/exceed monthly and yearly turnover and KPI's targets set by Boutique Manager and management.
Support in achieving/exceeding Boutique overall target
Actively participate to the briefings and contribute to the development of the Boutique performance.
Welcome and handle customers' requests, lead and manage all steps of the sale following Panerai Selling Ceremony.
Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.
Identify and customer's needs to suggest and promote products accordingly.
BRAND & PRODUCTS KNOWLEDGE
Know the Maison's products, their availabilities, the delivery status, the brand's DNA and history and be able to share it with customers.
Develop a good understanding of competition and luxury industry through self-learning and trainings.
Actively participate to all brand's training sessions.
BOUTIQUE OPERATIONS & MAINTENANCE
As brand ambassador, always show an impeccable presentation, according to our guidelines.
Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…).
Manage the boutique's daily business (boutique opening/closing, inventory, repairs process…).
Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…).
Assist with special projects when needed.
CLIENT RELATIONSHIP MANAGEMENT
Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI's targets.
Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives.
Applies CRM relational strategy as per Headquarters' guidelines
Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events.
CUSTOMERS SERVICE
Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale.
Ensure seamless customers experience when handling SAV requests
Ensure customers' requests are followed up and solved in due time (call back…).
Client Advisor can perform other duties as determined by Boutique Manager.
Key Performance Indicators
Individual sales target
Transformation rate
Average Price
CRM KPI's (data quality and volume…)
Mystery Shopping
Qualifications
Minimum of 2 years in the luxury retail industry, in a sales function.
Strong sense of luxury service and aesthetics.
Fluent in English, additional language skills are a plus.
Result and action oriented.
Strong selling skills.
Team player with good interpersonal competences and empathy.
Curious and self-motivated, with excellent customer service mindset.
Strong attention to detail with ability to handle multiple tasks simultaneously.
Excellent communicator, able to develop a network.
Excellent computer skills.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer - United States
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $24 - $25
Salary will be determined based on relevant skills and experience.
Would you like to be a modern hero? Connect with us
$24-25 hourly Auto-Apply 1d ago
Service Advisor - Dallas
Richemont North America 4.6
Richemont North America job in Dallas, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. SERVICE ADVISOR - CARTIER, DALLAS JOB MISSION As an Ambassador of client service and communication for the Maison, he/she is responsible for providing advice and technical explanations and responses to clients as it pertains to the servicing of merchandise. He/she will provide after-sales service resolutions/solutions that meet and/or exceed clients' expectations, to ensure the highest level of client experience. KEY RESPONSIBILITIES Client Service and Client Communication: - Responsible for delivering a warm and gracious welcome with each client while exhibiting Maison values and exceeding client experience expectations - Meet and/or exceed service timeframes and client expectations for Maison appropriate follow-up to service - Must understand the client's needs and identify and discuss appropriate solutions - Ability to communicate and respond to clients inquiry based on strong knowledge of technical explanations of service - Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience - Ability to perform basic product services - strap changes, bracelet sizing (non-gold,) steam cleaning and cord changes. Sales: - Uphold the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements. - Apply client experience guidelines and technical expertise to share recommendations with client about service and product sales (straps, links) - Ability to partner with Boutique colleagues on sales (accessories, watches and jewelry) Daily Operational Support: - Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.). - Must partner and assist with Boutique daily set up and break down for opening/closing - Assist with Boutique projects as needed (inventory, organization, restocking of suppliess) - Assist in the merchandising and overall daily maintenance of the cases (i.e. maintain proper visual standards; product maintenance and understock organization) KEY SKILLS Education: - College degree preferred. Required Experience: - 2 to 5 years of previous experience in luxury retail, service or hospitality environment. - General knowledge of timepiece movements and Jewellery preferred. Technical Skills: - Must be available to work retail hours including weekends. - Ability to work in a fast-paced retail store environment. - Computer and internet Savvy. - MS Office experience required, SAP knowledge preferred. Personal Skills: - Additional language skills (Mandarin, Portuguese, Russian) are a plus. - Excellent interpersonal and communication skills are required. - Strong understanding of Customer Service needs and Customer (internal and external) priorities. - Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. - Ability to project an approachable and professional image in personal appearance, manner, and demeanor. This job description may not be inclusive of all assigned duties, responsibilities, or job aspects described and is subject to amendment as needed at the sole discretion of the employer. Base hourly is between $20 - $27/HR; please note - hourly will be negotiated based on relevant skills and experience. We Offer We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Please note, salaries will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$20-27 hourly Auto-Apply 23d ago
Import Specialist
Richemont North America 4.6
Richemont North America job in Grand Prairie, TX
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Import Specialist Richemont | Grand PrairieTX Role Overview Import Specialist must have technical expertise and in-depth knowledge in all aspects of import and/or logistics management. The Specialist is responsible for supporting Richemont North America, Inc. import activities. Responsibilities To be successful, an individual must be able to perform each one of the following essential duties satisfactorily: • Support Richemont North America, Inc. daily inbound operations • Work closely with customs brokers to secure prompt releases from US Customs and Partner Government Agencies • Verify shipment documentation for proper valuation, classification, country of origin, OGA/PGA requirements, and record retention. • Updating and maintaining product information in multiple databases. • Knowledge and operation in SAP (preferred not required) • Perform special tasks related to import operations as assigned. Qualifications Required Experience • 2+ years of logistics experience. • 1+ years of functional experience with import/export processes, controls, and documentation. • Familiarity of the USHTS and assignment of HTS. • Functional knowledge of US Customs ACE Portal a plus • Working knowledge of Partner Government Agencies (PGA) Technical Skills/Abilities • Excellent written and verbal communication skills • SAP knowledge a plus • ACE Direct reporting a plus • FTZ experience a plus • Proficiency of Microsoft Outlook, Word, Excel, PowerPoint, Access, etc. • Strong organization skills and demonstrated ability to operate in a fast-paced environment Education • High School diploma • Some college preferred, not required • Customs Broker License a plus • Dangerous Goods Certification a plus Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$26k-34k yearly est. Auto-Apply 43d ago
Learn more about Richemont North America, Inc. jobs