Stylist - Costa Mesa
Richemont job in Costa Mesa, CA
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated.
We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Stylist Chloé |Costa Mesa Reports to: Boutique Director Role Overview A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family.
They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
Responsibilities Consider the importance/frequency in which these are performed when listing.
Duties less than 5% of overall time should be combined.
• Essential duties (daily and occasional) • Direct reports and business areas to cover • Relationships: Clients/Co-workers/Management/Vendors • Other tasks and duties as requested by manager.
A Client Relationship Owner • Delivers exceptional customer service and takes pride in developing long-term relationships • Is aware of CRM targets and actively engages in all actions to reach them • Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe • Consistently captures client data and takes notes of all qualitative information • Knows their portfolio of customers, and in particular, the VVICs and VICs they handle An Omnichannel Business Partner • Has the ability to offer excellent customer service and delivers strong business performance • Uses all omnichannel services available to grow sales • Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them • Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO • Consistently works to achieve given sales, KPIs and CRM targets • Is aware of local trading environment and competitors' activities An Operations Excellence Supporter • Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers • Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment • Implements all guidelines related to store and BOH management and participates in inventories • Supports after sales clients and follows up to ensure impeccable after sales service • Complies with established Richemont policies and standards Richemont offers a generous compensation and benefits package for eligible employees.
Only candidates selected for further consideration will be contacted.
We Offer Employee wellbeing is a top priority at Richemont.
We offer a comprehensive benefits program to support employees and their loved ones.
Our core benefits include company sponsored health, dental, drug, and vision programs.
The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match.
Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program.
Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future! Expected Hourly Range: $24-$28/hr Salary will be determined based on relevant skills and experience.
Watch & Jewelry Consultant - Beverly Hills
Richemont job in Beverly Hills, CA
At Piaget Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Watch and Jewelry Consultant Piaget | Los Angeles, CA Role Overview The Watch and Jewelry Consultant role is a representative of Piaget and should ensure exceptional service for all clients.
The Watch and Jewelry Consultant is responsible for achieving sales targets and proactively developing a Piaget Client Base.
Responsibilities Sales Performance & Service: • Achieve sales targets and KPIs while proactively developing a Piaget Client Base.
• Define and recruit prospective clientele.
• Assist and support after sales clients.
• Develop a detailed knowledge of Piaget creations to provide exceptional customer service.
• Participate in Boutique events in order to develop potential clientele.
• Share ideas and recommendations to management in development of individual business.
• Follow and implement all required procedures, standards and policies as outlined in the Retail Book and RISE.
Clienteling: • Provide exceptional customer service surpassing client's expectations at every opportunity.
• Demonstrate the refined luxury lifestyle of Piaget through customer service, attitude, personal grooming, dress code and behavior at all times.
• Ensure the highest level of service and care for both clients and prospects.
• Implement an effective data capture & follow up for clients, prospects, CS and reservations.
• Build, develop and maintain your own Local and International client database ensuring client's loyalty.
• Resolve client challenges with the highest professionalism, promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the Boutique Management.
General Operations: • Recommend improvements to the management team in all aspects of the boutique operations/maintenance.
• Attend and participate in all boutique meetings and trainings as required • Support the management in any back of house/administrative operations as requested.
• Demonstrate flexibility by supporting the boutique in ad-hoc responsibilities.
• Finalize all sales in SAP system.
Stock Management: • Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions.
• Participate and support the team with daily and annual inventories.
• Take ownership of designated inventory categories, maintaining the highest standard.
Visual Merchandising: • Implement and follow all standards as per the Boutique Visual Merchandising guidelines.
• Actively ensure merchandise presentation reflects VM standards and general cleanliness of the boutique at all times Qualifications • 5 to 10 years' experience with a strong passion and understanding for the luxury retail and/or service industry.
• Excellent communication and organizational skills both written and verbal.
• Well-groomed and demonstrates an attitude of professionalism, conscientiousness and reliability.
• Takes initiative, is conscientious and provides complete follow through on all aspects of responsibility • Has a "team player" spirit and the ability to work well within a group/team dynamic • Shows innovation and initiative in setting customer care standards.
• Proficiency with SAP and Microsoft Office software.
• Assist with special projects as needed.
• Enthusiastic, self-confident and self-motivated with a positive attitude at all times.
• Able to work flexibly, embrace and manage change.
Richemont offers a generous compensation and benefits package for eligible employees.
Only candidates selected for further consideration will be contacted.
We Offer We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones.
Our core benefits include medical, dental, and vision programs.
Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members.
The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off.
We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience.
Salary range: $24 - $26 hourly
Strategy & Operations Principal, Partner Operations
Los Angeles, CA job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As General Manager/Strategy & Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
**This role requires someone to be based locally in either of the following locations: Seattle, Los Angeles, San Francisco**
What You'll Do:
Manage the on-site daily operations of Via's service on behalf of our partner
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via's external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operator, with at least 6 - 10 years of experience and hold a Bachelor's degree
Local to any of the locations listed above
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don't accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 per year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyExecutive Assistant
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We are looking for an Executive Assistant to be a force multiplier for executive execution and organizational alignment. As a trusted partner to the President & Chief Financial Officer, you will operate at the center of high-impact priorities - driving clarity, decision velocity, and follow-through. You will collaborate closely with the Chief of Staff to ensure strong coordination across the President & Chief Financial Officer's leadership agenda and cross-functional priorities. This role offers broad exposure across the business and requires exceptional judgment, discretion, and a strong bias for action.
This role reports directly to Chief of Staff to the President & CFO and is based at our Santa Ana, CA headquarters. As a strategic extension of this executive, this role will mirror operating rhythm and is expected to be on-site five days a week to enable real-time collaboration and executive alignment. We believe strongly in the value of in-person partnership at this level and will discuss expectations in more detail during the recruiting process.
What You'll Do
* Coordinate and strategically manage calendars, workflows, and priorities for the President & Chief Financial Officer
* Work in close partnership with the Chief of Staff to coordinate planning rhythms, leadership reviews, and executive alignment across initiatives
* Drive execution across high-priority workstreams by anticipating needs, managing context, and coordinating stakeholders
* Prepare executive briefings, decision materials, and communications for internal and external stakeholders
* Drive coordination for board preparation, leadership offsites, and cross-functional projects
* Plan executive travel and manage logistics with precision and urgency
* Create leverage for the President & Chief Financial Officer by bringing structure, context, and proactive problem-solving to every interaction
* Build trusted cross-functional relationships across Product, Technology, Operations, Legal, People, and Finance
* Execute special projects and operational improvements as business needs grow
* Maintain confidentiality and operate with integrity and discretion at all times
Who You Are
* 5+ years of professional experience in a fast-paced environment (finance, investment banking, consulting, operations, or business support roles highly preferred)
* Highly organized, accountable, and able to manage many workstreams at once
* Strong business acumen; comfortable in financial environments
* Excellent communicator - clear, concise, and confident with executive presence
* Fast learner with a builder mentality and strong bias for action
* Comfortable with ambiguity and energized by solving unstructured problems
* Proactive operator who anticipates needs and follows through with excellence
* Expert user of Google Suite and Microsoft Office
* Ambitious, curious, and eager to grow alongside a high-performing leadership team
Salary Range: The salary range for this position is $86,053 - $139,710. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All salaried employees are eligible for flexible time-off
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyDirector, Participations & Residuals
West Hollywood, CA job
MRC is a diversified global entertainment company with divisions including Film and Television.
Role Description:
Reporting to the Controller, this key new role leads participations & residuals for the company. The position is based in West Hollywood and in office Monday through Friday. Successful candidates will be highly motivated and team-oriented self-starters, who have significant directly applicable experience, can manage multiple priorities and are excellent communicators.
Responsibilities
Lead the company's participation and residuals effort across Film and TV in partnership with Production, Business Affairs, Finance, and Accounting
Interpret participant contracts and track obligations to ensure accurate preparation and timely distribution of the corresponding statements and payments
Work with Production Finance and Entertainment Partners to ensure accurate set up and timely payment of residuals
Manage project audits of third parties by MRC and project audits of MRC by third parties
Collaborate with Finance & Accounting by reviewing financial models & project ultimates for participations and residuals accuracy and assist in monthly and quarterly participations and residuals forecasts
Support the company's auditor, Grant Thornton, on participations and residuals related inquiries as necessary
Experience and Qualifications
5-7 years contract accounting or studio participations experience
Expertise in participations and residuals preparation, including interpreting contractual agreements, using Excel and an accounting system, and working with related third parties
Proficient in film and TV business models, accounting principles, and industry trends
Keen entrepreneurial mindset with exceptional analytical, problem solving, and communication skills and the willingness and ability to command the details, think big picture, and balance multiple assignments in a fast-paced, results-oriented environment
Demonstrated track record of building effective organizational and third-party relationships
Education
Bachelor's degree in Accounting, Finance or a related field
Hiring Salary Range is $120,000 to $130,000 annually. Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, market demands, experience/training, and education.
MRC is an equal employment opportunity employer. All applicants and potential candidates are evaluated on the basis of their qualifications, consistent with applicable local, state, and federal laws.
Auto-ApplyPartner Success Associate Principal
Los Angeles, CA job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Partner Success Associate Principal, you'll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you'll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners' trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner's service size and scope.
What You'll Do
Own the success of advanced transportation systems in our partner's cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services' quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Base Salary Range: $85,000 - $110,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyQuality Assurance Specialist, PSA Customer Relations
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We are seeking a detail-oriented Quality Assurance Specialist to join our PSA Customer Relations team to monitor, evaluate, and enhance the quality of our customer relations interactions. This role is critical to maintaining service excellence, ensuring compliance with company standards, and driving continuous improvement across our customer support operations.
You'll report to the Assistant Manager, Customer Relations and work from our Santa Ana, CA office.
What You'll Do:
* Quality Monitoring & Evaluation
* Conduct systematic evaluations of customer service interactions across multiple channels (phone, email, chat,)
* Review and score agent performance against established quality criteria and KPIs
* Identify trends in service quality, customer sentiment, and common issue resolution patterns
* Maintain accurate documentation of all quality assessments and findings
* Coaching & Development
* Provide constructive, actionable feedback to customer relations representatives through one-on-one coaching sessions
* Deliver calibration sessions to ensure consistent quality standards across the team
* Create targeted training materials based on identified skill gaps and recurring issues
* Partner with training teams to develop and refine onboarding and ongoing education programs
* Process Improvement
* Analyze quality data to identify root causes of service failures and opportunities for improvement
* Recommend and implement process enhancements to improve customer satisfaction and operational efficiency
* Collaborate with leadership to establish and refine quality standards, evaluation criteria, and performance metrics
* Participate in cross-functional projects to enhance the overall customer experience
* Reporting & Analytics
* Generate regular quality reports with insights on team performance, trends, and improvement opportunities
* Track and report on key metrics including quality scores, CSAT, response times, and resolution rates
* Present findings and recommendations to management and stakeholders
* Maintain quality assurance dashboards and ensure data accuracy
Who You Are:
* 2+ years of experience in quality assurance, customer service, or related field
* Proven experience evaluating customer interactions and providing constructive feedback
* Strong analytical skills with the ability to identify patterns and draw actionable insights from data
* Excellent written and verbal communication skills
* Proficiency with quality management software, CRM systems, and Microsoft Office Suite
* High attention to detail with strong organizational and time management abilities
* Ability to work independently and collaborate effectively across teams
* Experience with customer service platforms (Salesforce) preferred
* Background in coaching or training customer service teams preferred
* Familiarity with contact center metrics and industry best practices preferred
* Experience with data visualization tools preferred
* Understanding of compliance requirements in customer service environment preferred
Physical Requirements:
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time
* Hand Use: Regular hand use for various tasks
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions
* Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds
* Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently
* Sitting or Standing: Ability to sit or stand for extended periods of time
Hourly Range: The hourly range for this position is $23 - $28. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill sets.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyContinuous Improvement Specialist
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Continuous Improvement Specialist to join our growing Continuous Improvement team. Our team's primary functions are continuous improvement of operational processes, new process implementation and alignment of operational procedures across our various sites. As a Continuous Improvement Specialist you will be spearheading operational improvement efforts and supporting set up & documentation of new operational procedures for all Collectors sites. You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels. Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors.
You'll report to the Continuous Improvement Supervisor and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year).
What You'll Do:
* Support the ideation, implementation and testing of process enhancements throughout our operation
* Identify gaps in system functionality and work with product management to enhance our products
* Support implementation projects with functional teams across the organization to coordinate successful change initiatives
* Optimize operational flow through creation of improved process maps, floor plans and operational procedures
* Develop change communication plans and train operators on new operational processes
* Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools
* Support improvement projects from initiation to completion, including defining scopes, in depth progress documentation and timeline creation
* Defining clear, well articulated and well documented project plans for new process implementations
* Deliver outstanding service to all contributors and internal customers
* Lead by example and be a champion of all company policies, including safety, attendance & security
Who You Are:
* 2+ years of demonstrating strong analytical, problem solving and organizational skills
* 2+ years of demonstrating excellent data analysis with strong computer skills
* Thorough understanding of process mapping & value stream mapping
* Able to analyze existing processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement
* Strong attention to detail with a strategic and analytical mindset
* Ability to work in a fast paced environment both individually and as part of a team
* Excellent communication skills both written & verbal
* Dynamic thinking and strong problem-solving abilities
* Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred
Physical Requirements:
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
* Hand Use: Regular hand use for various tasks.
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
* Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds.
* Sitting or Standing: Ability to sit or stand for extended periods of time.
Hourly Rate:
The reasonable estimated hourly rate for this position is $23.50. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplySenior Strategic Sales Principal - Public & Private Sector
Los Angeles, CA job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Senior Strategic Sales Principal - Public & Private Sector at Via, you'll lead regional Sales efforts across both public and private sectors to build an inclusive, sustainable, and tech-enabled framework for mobility. In this role, you'll be creative and entrepreneurial to identify opportunities and generate new business in your own market. This is a quota-carrying role.
What You'll Do:
Identify prospective partners in your territory and build meaningful and durable revenue-generating relationships with a diverse group of prospective clients, from elected officials to private-sector business leaders. Lead execution and strategy for full-cycle Sales efforts across your territory, working to make transit better for your community, and your region's communities.
Strategically navigate your market's unique buying landscape using research strong analytical skills to build compelling, data-driven business cases for our platform and demonstrate our value proposition across a range of verticals..
Be a thought partner to prospective clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market.
Champion our mission and technology as the “face of Via” by leading local marketing campaigns, speaking at conferences, and providing consistent thought leadership in the mobility space.
Who You Are:
You have a minimum of 8+ years of client facing experience with a record of achievement in the Sales, Business Development, Consulting, or similar space
An educator, collaborator, and thought partner: you enjoy consultative sales processes, and know how to use data to build a compelling narrative
A skilled and methodical researcher: you're attracted to complex problems, and you're not afraid to jump into new environments.
Intuitive communicator; whether in customer conversations, product presentations, or written proposals, you always strike the right tone and communicate persuasively.
Superb commercial intuition and exceptional judgment -- you know when to push and when to yield in maximizing the value of a potential deal.
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as team efforts, and enjoy working with others.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyEquipment Maintenance Technician
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for two (2) Equipment Maintenance Technicians who can work either AM shift or PM shift to join our Mechanical Engineering team to assist with preventative maintenance tasks, unplanned maintenance, machine upgrades, and other tasks related to process machinery, including mechanical, pneumatic, and electrical systems.
* AM shift schedule: Monday - Friday 6am-3pm (with overtime schedules of 4am-3pm)
* PM shift schedule: Monday - Friday 3pm-12am (with overtime schedules of 3pm-2am)
You'll report to the Process Automation Manager and work onsite from our Santa Ana, CA HQ and nearby warehouses.
What You'll Do:
* Perform preventative maintenance tasks to ensure quality production
* Collaborate with Engineering to develop and track PM schedules for process machinery in the facility
* Perform unplanned maintenance and troubleshooting tasks when the need arises
* Perform machine upgrades and testing
* Collaborate with Engineering and Production to implement maintenance logs, best practices, and operator-led maintenance tasks
* Identify opportunities for equipment and process improvements
* Work with cross-functional groups to determine standard maintenance procedures
* Perform other duties as assigned
Who You Are:
* 2+ years of proven experience as a maintenance tech
* Written and verbal communication skills in English
* Basic math skills (addition, subtraction, multiplying & dividing)
* Basic computer skills (email, Google suite, Microsoft)
* Advanced hands-on mechanical, pneumatic, and electrical aptitude
* Familiarity with industrial automation and factory equipment
* Curious and seeks to learn new processes and systems, ask questions to ensure understanding
* Takes direction well
* Attention to detail
* Safety first mentality
* Ability to work in a deadline sensitive environment
Physical Requirements:
* Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time
* Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery
* Hand Use: Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions
* Lifting and Carrying: Ability to lift, carry, and move materials up to 50 pounds
* Sitting or Standing: Ability to sit or stand for extended periods of time
* Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity
* Walking: Ability to walk for long periods
Hourly Rate:
The reasonable estimated hourly rate for this position is $30. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyContinuous Improvement Lead
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Continuous Improvement Lead to join our growing Continuous Improvement team. As a Continuous Improvement Lead you will be spearheading operational improvement efforts and leading set up & documentation of new operational procedures for all Collectors sites. You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels. Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors.
You'll report to the Senior Manager, Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year).
What You'll Do:
* Defining clear, well articulated and well documented project plans for new process implementations
* Delegates tasks, creates timelines,schedules and deadlines for each step of a project through completion
* Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools
* Coordinate a team of colleagues to ensure they consistently deliver outstanding service to all contributors and internal customers
* Attentively develop and monitor team performance. Provide constructive feedback on team members opportunities and strengths
* Keeps an open line of communication with team members and project stakeholders while succinctly making complex concepts easy to understand for all
* Lead by example and be a champion of all company policies, including safety, attendance & security
Who You Are:
* 3+ years of demonstrating strong analytical, problem solving and organizational skills
* 3+ years of demonstrating excellent data analysis with strong computer skills
* 1-2 years of management experience preferred
* Thorough understanding of process enhancement strategies
* Sharp eye for identifying weak points in processes and organizational structures
* Strong attention to detail with a strategic and analytical mindset
* Ability to work in a fast paced environment both individually and as part of a team
* Excellent communication skills both written & verbal
* Passionate about developing teammates skills
* Dynamic thinking and strong problem-solving abilities
* Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred
Hourly Range:
The hourly range for this position is $28-$30. Entry level operations positions generally start at an hourly rate of $17. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplySales Representative, PSA
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Sales Representative to join our PSA Sales Team. You'll report to the PSA Sales Manager and work from our Santa Ana, CA office with up to 10% travel each year (traveling once per quarter).
What You'll Do
* Prospect and qualify sales leads over the phone and in-person
* Develop strong, ongoing relationships with customers by conducting regular phone call check-ins and site visits to customers' locations
* Maintain an organized flow of incoming and outgoing dealer submissions
* Manage dealer and VIP accounts and provide regular updates on in-house orders
* Work alongside Operations to meet specific order deadlines
* Resolve customer complaints by investigating issues that may arise
* Monitor competition by gathering information on new products and pricing
* Study existing and potential volume of dealers
* Coordinate and attend local and national card shows
* Collaborate with the Field Events and Network Marketing team by attending and ensuring successful execution of drop-off events
Who You Are
* 2+ years of proven sales experience
* Effective communicator and highly collaborative team player, both internally and externally, to resolve conflicts, solve problems and, most importantly, deliver what is promised to the customer to maintain and continue generating business
* Ability to be knowledgeable and credible when speaking about our product and brand when presenting/communicating with customers and represent the company well
* Demonstrated expertise in the collectibles market, continuously building upon the knowledge base of our product/market to generate sales (e.g. learning hobby lingo/terms, understanding market challenges, values of collectibles, etc.)
* Organized and efficient is a sales approach since performance is based, in large part, on submissions and average sales price metrics
* Ability to travel as needed, up to but not limited to several times per month. This may include car travel or cross-country plane travel or travel outside of the US
* Must have a valid and current driver's license
Salary Range:
The hourly range for this position is $28-$30 Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyeBay Processor (AM Shift)
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Processor to join our eBay team on a contract-to-hire basis. You'll report to the eBay Operations Manager and work from our Santa Ana, CA office. The schedule for this contract assignment will be Monday - Friday from 6am-2:30pm.
What You'll Do:
* Open, separate, and itemize department's mail by service type.
* Match, count, and check items.
* Verify service type with payment and verify its eligibility.
* Enter items and print stickers.
* Sort all orders by return carrier service.
* Verify order correctness and completeness.
* Package orders in mailing box containers, seal with tape and attach outside label.
* Process shipping for specified return carrier and close order.
Who You Are:
* You are a reliable team player with strong written and verbal communication skills.
* You have the ability to work in a team environment, including a willingness to wear multiple hats and help as needed.
* You can prioritize all tasks and work in a fast-paced work environment.
* You have a strong customer/client-focused mindset.
* You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google programs, e.g. Gmail, Google Docs, Google Sheets, etc.
* Previous receiving, shipping, mailroom, or warehouse work experience is a plus.
* Desire to begin or continue a career in the collectibles industry.
Physical Requirements:
* Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
* Hand Use: Regular hand use for various tasks.
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
* Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.
* Sitting or Standing: Ability to sit or stand for extended periods of time.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyStaff Accountant
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Staff Accountant position to join our team to assist the Accounting department with the fast paced month end closing process in accordance with company policies and procedures as well as US GAAP. Job duties include, but not limited to, preparation and input of standard monthly journal entries, record and maintain fixed assets, bank reconciliations, general ledger account reconciliations, record company credit card transactions, and other duties as assigned.
You'll report to the Senior Accounting Manager and will work a hybrid schedule, onsite 3+ days per week, and is based out of our Santa Ana, CA headquarters.
What You'll Do:
* Perform month-end financial close responsibilities by generating standard monthly journal entries, generating appropriate accruals, researching variances, as well as assist with other month end closing process
* Perform general bookkeeping and maintaining accurate company records for all financial transactions
* Perform daily banking duties, monthly general ledger and account reconciliations
* Meet month-end financial close deadlines and reporting deadlines
* Verify and/or complete payment of invoices associated with accounts payable and ensure payments are charged to the appropriate accounts
* Interfacing with Financial Planning and Analysis ("FP&A") department and external auditors as needed
* Perform ad hoc analysis and other related duties as assigned
Who You Are:
* BA or BS Degree in Accounting/Finance
* 1-3 years of accounting experience
* Understanding of GAAP accounting concepts and revenue recognition
* Intermediate to advanced Excel skills
* Detail-oriented with the ability to multitask
* Organized, problem solver, flexible and able to prioritize
* Team player with strong communication and interpersonal skills
* Navision, Blackline, and Netsuite experience preferred
* Experience with Google Suite preferred
Hourly Range:
The hourly range for this position is $29.75-$40.25. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyField Logistics Manager
Los Angeles, CA job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Field Logistics Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll manage logistics for field operations teams using our innovative technology platform. You'll manage day-to-day operations while driving continuous improvement and efficiency of our operations.
What You'll Do:
Coordinate, track, and prioritize different aspects of our operations with partners, vendors, and local teams
Communicate real-time status updates and provide visibility into key performance indicators to internal and external stakeholders
Build strong working relationships with partners, vendors, and other stakeholders
Be proactive and work collaboratively and cross-functionally to develop scalable processes and tools for increasing operating efficiency and performance
Analyze data and own reports to provide insights on operational performance
Travel to local and regional operations throughout the US (several times a quarter)
Who You Are:
Self-starter who is proactive and comfortable taking on a high level of responsibility
Strong project manager eager to create and refine operational processes
Outgoing and sociable leader; skilled at communicating professionally with partners, vendors, and partners from a broad range of backgrounds
Comfortable prioritizing and working on multiple initiatives with various stakeholders
Team player who is willing to wear multiple hats to contribute and take initiative on projects
Hold a valid driver's license and be willing to travel
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $66,560 - $75,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides
everyone
with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyNetwork Engineer
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
Role Overview
Join our Corp IT team as a Network Engineer! You will be responsible for supporting, maintaining, and optimizing enterprise-wide networking infrastructure and the unique challenges of global connectivity. From Cisco devices to SD-WAN solutions (with a focus on Cato Networks) you'll be at the center of ensuring efficient, secure, and reliable network performance across multiple international sites and cloud platforms.
As our footprint grows, so does the opportunity for you to shape and scale the network that powers our business. You'll gain exposure to cutting-edge technologies, tackle new challenges that come with global expansion, and play a key role in enabling our teams to stay connected and productive worldwide.
This is a hybrid role based in either our Harborside office in Jersey City, New Jersey, or our Santa Ana office in California. The position may require up to 20% travel to other sites.
What You'll Do
* Network Operations & Maintenance
* Manage, configure, and troubleshoot Cisco routers, switches, firewalls, and wireless components across regional and international locations
* Administer and optimize SD-WAN deployments, with preference for experience on Cato Networks or similar platforms
* Monitor network health and performance across WAN/LAN, identifying and resolving outages and bottlenecks quickly
* Collaborate with global teams to support 24/7 critical network operations
* Design, implement and operation of AWS networking and cloud connectivity
* Implementation & Projects
* Participate in the deployment, migration, and upgrade of network systems, incorporating global best practices and compliance requirements
* Roll out new sites or remote branches, coordinating SD-WAN provisioning and Cisco device configuration
* Support integration projects involving cloud connectivity, VPNs, and hybrid network topologies
* Troubleshooting & Escalation
* Provide tier 2/3 support for network incidents, escalating advanced issues as needed
* Utilize diagnostic tools and logs (Wireshark, Cisco CLI, Meraki, Cato Management Portal, etc.) to analyze and resolve problems
* Ensure thorough documentation of all network issues, changes, and solutions
* Security & Compliance
* Implement and enforce network access controls, segmentation, and monitoring as per company standards
* Participate in audits and risk assessments for global network infrastructure
* Ensure adherence to data privacy and security policies, including those specific to international operations
* Collaboration & Communication
* Work closely with IT, security, and business stakeholders to align network strategies with organizational goals
* Effectively partner with the cyber security teams
* Collaborate with vendors (including Cato Networks and Cisco partners) to resolve complex issues and optimize solutions
* Document network diagrams, configurations, and operational procedures for global reference
Who You Are
* Technical Experience
* 2-4 years' hands-on experience supporting Cisco, Juniper, Meraki network equipment in multi-site or global environments
* 2-4 years of AWS networking experience, including cloud connectivity, monitoring, and troubleshooting.
* Hands-on experience with SD-WAN technologies; direct Cato Networks experience strongly preferred.
* Proficient in WAN, LAN, VPN, and network routing protocols (OSPF, BGP, EIGRP)
* Experience with network monitoring, troubleshooting tools, and cloud networking concepts
* Certifications
* Cisco CCNA or higher preferred
* Cloud networking certifications desirable
* Soft Skills
* Strong analytical and problem-solving skills
* Excellent communication abilities-able to explain complex issues to technical and non-technical audiences
* Proven ability to work in diverse, cross-cultural teams and across time zones
* Self-driven with a commitment to continuous learning and improvement
Salary Range: The salary range for this position is $100,654 - $133,115. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All salaried employees are eligible for flexible time-off.
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Candidates must be authorized to work in the United States.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyLearning Writer
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Learning Writer to join our Learning team. As a Learning Writer, you will be responsible for documenting various procedures and creating training materials to educate personnel on those procedures. You will work alongside other Learning Writers, Training Specialists and Operations members at Collectors to learn the best practices of each department and clearly document them for incoming personnel, and other departments.
You'll report to the Learning Manager and work onsite from our Santa Ana, CA office.
What You'll Do:
* Work with a motivated team to document and help standardize processes and create training materials such as Process Manuals, Standard Operating Procedures (SOPs),Work Instructions (WIs), presentation decks, and video modules
* Assist the Learning Writers, Learning Specialists, and Learning Manager in researching and installing new training materials and tools that will enhance our training procedures and provide value to our employees
* Collaborate closely with Subject Matter Experts (SMEs) across many areas of the business to ensure processes are captured correctly, receiving and providing considerable feedback
* Assist with maintaining the Learning Resource Site, the departmental shared drive, and project management boards, keeping them up to date with changes/improvements
* Determine gaps in training material or content that should be filled to ensure safety and productivity among staff members
* Identify future training needs and create a curriculum, with the Learning Manager's assistance, to facilitate training
* Be creative and design better ways to present information clearly using text, images, audio, and video to ensure better training outcomes in accordance with the company style guide and consistent voice
* Proofread, format, and edit new and existing documents and presentations
Who You Are:
* Excellent listener and communicator, good interpersonal skills, adaptable, conflict resolution, and maintains an open mind
* Excellent attention to detail, comprehensive documenting skills, and ability to organize digital content
* Strong writing skills and excellent English grammar and prose
* Strong computer skills (typing and Google applications)
* Able to change priorities to meet deadlines, plan, multi-task, and manage time effectively
* Innovative and creative: you find resourceful solutions for complex problems.
* Willing to learn, teach, ask open and probing questions, and improve
* Comfortable working both independently and collaboratively
* Experience with formal writing or translating in additional languages is a plus
Physical Requirements:
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
* Hand Use: Regular hand use for various tasks.
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
* Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds.
* Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently.
* Sitting or Standing: Ability to sit or stand for extended periods of time.
Hourly Range:
The hourly range for this position is $21.50 - $23.50. Entry level operations positions generally start at an hourly rate of $17.50. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplySealing Supervisor, PCGS (Day Shift)
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a Sealing Supervisor to join our team. In this role, you'll help to lead our sealing department and build a high-performing team that lives our commitment to getting it right. You'll ensure we deliver the accuracy, efficiency, and quality our collectors deserve, because serving the collector is where everything starts. Our customers are trusting us with their most prized possessions, and you'll create an environment where every item receives the meticulous care and attention it deserves.
You'll report to the Sealing Manager and work from our Santa Ana, CA office.
What You'll Do:
* Manage staffing and training for the Sealing department, investing in your team's long-term growth and fostering a culture of continuous learning where team members are encouraged to be curious and grow their skills.
* Monitor quality and productivity to ensure every item receives the care it deserves. Our customers are trusting us with their most prized possessions, and no matter the value, every item deserves to be treated the same way. Be efficient, but don't rush.
* Build departmental morale and team spirit by leading with kindness and treating others with respect. Always assume positive intent, seek out diverse perspectives, and create an inclusive environment.
* Create effective solutions by first sharing context and ensuring the team understands the goal, the problem, and why it needs to be solved. Question assumptions and provide accurate data to help find solutions.
* Ensure proper procedures are followed and implement improvements that minimize errors. Accuracy and consistency is our product, and we insist on the highest standards in the industry.
* Address issues transparently and early. Bad news should be shared as early as possible because it only smells worse over time. Create opportunities to solve problems quickly rather than letting them fester.
* Collaborate cross-functionally and seek feedback early and often to ensure ideas are incorporated when they can have the most impact.
* Always start with what serves the collector first and work backwards from their needs.
* Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.
* Lead by example and be a champion of all company policies, including safety, attendance & security.
Who You Are:
* 2+ years of quality and/or operations experience and experience leading a team in a warehouse/manufacturing environment
* Bachelor's degree or equivalent work experience
* Strong communicator who can clearly relay policies and procedures with honesty and empathy
* Data-driven problem solver who questions assumptions and understands the business implications of decisions
* Dependable team player who seeks to understand different perspectives
* Someone who thinks "yes" before "no," exploring possibilities with an eye toward long-term impact
* Comfortable multitasking in fast-paced environments with little room for error
Physical Requirements:
* Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
* Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery.
* Hand Use: Regular hand use for various tasks.
* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
* Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds.
* Ability to sit or stand for extended periods of time.Sitting or Standing
Salary Range: The salary range for this position is $65,450 - $72,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All salaried employees are eligible for flexible time-off
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Candidates must be authorized to work in the United States.
#LI-BIZOPS
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyAccounts Receivable Clerk (Credit & Billing)
Santa Ana, CA job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for an Accounts Receivable Clerk (Credit & Billing) to join our team to play a crucial role in the financial operations of our organization by ensuring accurate and timely credit memos, billing and invoicing processes. This role involves collaborating with various departments to gather information, generate invoices, and manage billing and credit records. The AR Clerk is responsible for maintaining meticulous attention to detail, adhering to credit and billing procedures, as well as providing excellent customer service to clients.
You'll report directly to the Controller and work out of our Santa Ana, CA office.
What You'll Do:
* Invoice and Credit Memo Generation:
* Create and generate accurate invoices and credit memos based on services rendered, products sold, or contractual agreements
* Verify billing information, such as quantities, rates, and discounts, to ensure accuracy
* Collaborate with relevant departments to gather necessary information for invoicing
* Data Entry and Record Keeping:
* Enter billing data into the accounting system accurately and promptly
* Maintain organized and up-to-date billing records for easy retrieval and auditing
* Monitor and track outstanding invoices, ensuring timely follow-up and resolution
* Billing Documentation:
* Prepare supporting documentation, such as contracts, purchase orders, and delivery receipts, to accompany invoices
* Attach any relevant backup information to invoices as required by clients or internal policies
* Customer Communication:
* Respond to billing inquiries from clients and internal stakeholders professionally and promptly
* Provide exceptional customer service by addressing any billing discrepancies or concerns
* Reports and Analysis:
* Generate regular reports on billing activity, outstanding balances, and payment trends
* Collaborate with the finance team to analyze data and identify areas for process improvement
* Compliance and Regulations:
* Ensure compliance with financial regulations and company policies in all billing and credit activities
* Stay updated on relevant industry regulations and standards affecting billing and credit procedures
* Collaborate with departments such as sales, customer service, and operations to resolve credit and billing-related issues
* Assist with month-end and year-end closing procedures as needed
Who You Are:
* High school diploma or equivalent; additional education in Accounting or Finance is a plus
* Proven experience as a billing clerk or similar role, demonstrating proficiency in billing processes
* Strong numerical and data entry skills with high attention to detail
* Familiarity with accounting software (Dynamics Nav and Netsuite) along with Google Suite, Microsoft Suite particularly Excel
* Excellent communication skills, both written and verbal, for effective interaction with clients and colleagues
* Ability to handle confidential information with discretion and maintain professionalism
* Strong organizational and time-management skills to handle multiple tasks and meet deadlines
* Problem-solving skills to resolve billing discrepancies and issues
* Knowledge of relevant legal and regulatory requirements for billing
Hourly Range:
The hourly range for this position is $20-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us:
* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
* Vacation: All full-time employees are eligible for paid vacation
* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
* Employee Discounts: Employees receive discounts on select grading services for approved submissions
* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Auto-ApplyPartnerships Principal: New Vertical
Los Angeles, CA job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
Via is reimagining student transportation, and we're building a brand-new team to lead the charge. As a Partnerships Principal on the Via Student Transit team, you'll be on the ground floor of one of our fastest-growing verticals, working to bring safe, efficient, and flexible transportation to students across the U.S. This role blends new business development and partner success: you'll build relationships with school districts and local governments from the first pitch through post-launch success.
What You'll Do:
Drive new partnerships: Identify, engage, and close new opportunities with school districts and departments of education
Own partner success: Serve as the key point of contact for your partners - building trust, ensuring great outcomes, and driving long-term satisfaction and renewal
Communicate at all levels: Lead conversations with superintendents, transportation directors, procurement officers, and community stakeholders with confidence and clarity
Craft compelling narratives: Create persuasive written proposals, RFP responses, and follow-up communications that reflect both partner goals and Via's value
Collaborate cross-functionally: Work with product, operations, deployment, and marketing teams to launch and grow successful student transit programs
Improve and scale: Help build playbooks, processes, and materials that strengthen how we sell and support our growing partner base
Who You Are:
A customer-first operator: You go above and beyond to understand and deliver on partner needs, and you take pride in building lasting relationships
An excellent communicator: You write clearly, speak persuasively, and tailor your message to different audiences with ease - whether you're emailing a project update or presenting to a school board
Comfortable navigating complex organizations: You can confidently manage conversations with stakeholders at all levels - from frontline staff to executive leadership
A self-starter with strong ownership instincts: You proactively identify problems, propose solutions, and follow through - without waiting to be asked
Experienced in education, student transportation, or B2G sales/account management (preferred but not required)
Thrive in fast-paced, high-growth environments and are excited to help build a business from the ground up
Minimum of 7+ years of relevant client facing experience, including (but not limited to) consulting, consultative customer success, or business development
MBA preferred, not required
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000 - $165,000 per year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-Apply