Richwood Bank jobs - 25 jobs

Job Description Customer Specialist, Travel At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Traveling Customer Specialist position is a front-line position providing customer service to bank clients. This position is will travel all nine locations as needed. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds. Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Greet customers Facilitate all transactions for customers across all financial account types and requests Open accounts and teach customers how to gain the most potential from them Assist new customers in transferring all funds over seamlessly through our switch program Maintain an accurate balance of cash drawers daily Demonstrate knowledge of all accounts, products and services offered Support customers with all account and service needs Be willing to help customers with additional benefits such as notary, faxing and check orders Stay current on rates for CDs, savings IRAs and interest bearing checking Listen to customer needs and recommend the best solutions to help them succeed Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations Scan proof - scanning all transactions daily into the computer Demonstrate drive thru knowledge - speaker, transaction drawers/tube Perform other tasks assigned by Branch Manager Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud. Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail Education High School Diploma or GED required, college preferred Two years of customer service experience required Cash handling experience preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you a proactive cash management sales professional with a strong network and the ambition to drive your own success? Join our innovative team as a Vice President of Treasury Management, where you will have the unique opportunity to self-source new relationships while delivering treasury solutions to businesses of all sizes. In this role, you will be at the forefront of transforming how businesses manage their finances. You will leverage your industry connections and prospecting skills to identify and engage potential clients, showcasing our comprehensive suite of treasury management products and services. Your ability to build and nurture relationships will be key to establishing trust and credibility in the marketplace, allowing you to become a valued partner in your clients' financial success. Additionally, you will be responsible for developing and executing a strategic sales plan that aligns with both your goals and the broader objectives of the organization. This position offers a blend of independence and support, empowering you to explore new business opportunities while collaborating with our dedicated teams to ensure seamless implementation and exceptional client service. Join us in this exciting opportunity where your contributions will directly impact the financial well-being of our clients. Qualifications: · Bachelor's degree in related field required. Will consider commensurate experience. · Seven (7) years of banking experience to include a thorough knowledge of cash management services, account analysis, and responding to Request for Proposals (RFPs) required. · Must have a proven track record in sales, ideally within treasury management or financial services, with experience in self-sourcing new relationships. · Must have strong communication skills, both oral and written · Ability to work independently and exercise good judgment. · Ability to focus on the client/prospect; uncover and meet underlying needs, follow through on questions, requests and concerns; approaches each interaction as an opportunity. · Proficient in MS Office. · Knowledge of banking systems and branch operations. · A valid driver's license and access to a reliable vehicle. Principal Activities and Duties: • Self-source and cultivate new client relationships through networking, referrals, and outreach. • Engage in business development efforts that include enhancing existing relationships and developing new relationships primarily through in-person visits. (Clients and prospects will be larger and more sophisticated than those normally associated with the branch network). • Develop and manage internal partnerships with internal customers: Corporate Banking, Commercial Real Estate, Private Banking and Business Banking to assist them with calling efforts and sell treasury management services to borrowing clients of the Bank. • Act as a reference for internal/partner inquiries about the Bank's treasury management services without reliance on Product Management for information. • Cultivate and develop relationships with referral sources regarding Dollar Bank's philosophy and our team approach to relationship building. • Act as a liaison for the various assets divisions and Treasury Management Product for training and new product development needs. • Respond to and resolve client inquiries and issues with the help of the Treasury Management Team. • Ability to effectively lead a meeting and/or project assignment. • All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range: 103,000-140,000 Schedule Information M-F 8:00am-5:00pm (nights and weekends as needed) EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. Part-time employees qualify for 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. For more information, please visit ************************************************

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! The Loan Agent will work directly with Lenders to process loans and requests. The Loan Agent role will assist Lenders in all stages of the lending process, application to post-closing. Loan Agents are part of and supervised by Loan Administration and will work for Loan Administration while assisting lenders daily. The purpose of the Agent position is to help lenders move the loan from application to processing, to closing, in a timely manner while assisting Loan Administration in the process of processing/ uploading to post-closing. This is all to ensure a high customer confidence in closing a loan in a timely manner while providing the Disney of Banking experience. Richwood Bank prides itself on a unique company culture and all team members should be active and engaged participants. Essential Functions Enters basic loan application information to Lending Operating System. Collects Customer financial information and input into correct processing software Performs Uniform Commercial Code (UCC) and federal tax lien searches as needed Uploads Secretary of State Documents, Operating Agreements, etc. for applicable business entities Processes and mail denied/withdrawn loan applications Processes Credit Card charges for loan fees Executes construction draw documentation and release funds on approval of lender May be required to complete construction draw inspections with detained inspection description from lender Uploads construction Draws to Web Director and maintains the Advances Missing Docs log in the Loan Portal Works with loan processing to order appraisals, title work, homeowner's insurance and any loan conditions. Communicates with insurance agents, realtors, homeowner's association representatives as needed Prints and review closing packages and review for closing Confirm collateral, terms (length, rate, LTV, borrowers), covenants (accounts, financial statements, etc.), match approval certificate. Stacks Loan File Attends loan closing and prepares all post-documentation for filing (mortgage, title, UCC, notice to buyers) Scans all documents and prepares files for loan administration processing Notarizes documents as needed Fills out and submits loan maintenance forms when loan addendums are needed Familiar with Tran Codes and Loan GL Accounts TMS/loan ticket creation Sends Wires Orders mortgage release documents if needed Reviews mortgage releases and sign off Assists the lender in maintaining excellent communication with customers regarding status of loan applications and process Keeps Outlook calendar updated with closings, appointments, and Loan Officer vacations Attends Loan & Loan Agent meetings and other committees Communicates potential top 100 customers to leadership based on financial review and new upcoming loans Helps to develop and educate newer staff members as needed Allow employees from other departments to shadow day to day activities as requested Skills and Abilities Able to multi-task when needed Project management Excellent customer service skills Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bailey Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred 2 year's experience in banking preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short term disability. Full time and part time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!

The Branch Officer I participates in a comprehensive retail training program while working toward personal business development and sales objectives. In this role, they are responsible for building and leading a motivated sales and service team, ensuring each team member contributes to the branch's success through a consultative sales approach. The Branch Officer I focuses on enhancing team performance by providing individualized coaching and holding each member accountable for their goals. Additionally, this role actively drives business growth through various proactive initiatives, including participation in community events and business networking opportunities. Qualifications: * Candidate must have one of the following: o Bachelor's Degree with four years as a Branch Manager or seven years of solid managerial experience with sustained consistent performance, preferably in a retail or retail banking environment, including experience managing staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail setting or three years of experience specifically as a Branch Manager in retail banking. * Strong retail banking and business development experience preferred, with a demonstrated ability to deliver outstanding customer service and exceed sales goals. * Demonstrated capacity to build and maintain a strong community presence, contributing to both new and existing business growth opportunities. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range: 66,000-75,000

Job Description Barista - Marysville At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! The Barista position is housed within a Richwood branch coffee shop and is responsible for serving all products with friendly, individualized attention. They are responsible for educating customers about the premium coffees and teas served at Richwood Coffee and identifying opportunities to upgrade customer plans for coffee. Additionally, they communicate when supplies or branded materials need stocked or ordered. Richwood Bank prides itself on its unique company culture and all team members should be active and engaged participants. Essential Functions Smiles and greets all customers upon entering the branch. Develops a rapport with customers by learning their names, favorite drinks, etc. Verbally receives and creates customer orders in a friendly, efficient, and personalized manner Responds proactively to prevent customer service situations Accurately scans orders into the Point-of-Sale system (POS) and reports balances to customers Answers customer questions regarding coffee blends, preparation, and product freshness Ensures that customers are educated on our Coffee Shop history, program, products, services, and Beneficiaries Maintains the highest quality and product standards Follows all Crimson Cup drink recipes and procedures Educate themselves on the diverse types of coffee, tea products, blends, and roasts Restocks supplies when necessary and informs Barista Lead when additional supplies or branded materials are needed Routinely cleans the bar area, floor, windows, and grinders, and takes out trash, etc. Reports potential safety hazards to the branch manager Informs the Branch Manager on duty of any operational inconsistencies and strengths noted with processes Willing and able to work a Monday through Saturday To be classified as a full-time employee, Baristas must work at least forty (40) hours per week. Part-time employees are required to work at least twenty (20) hours per week, to maintain their part-time status. Baristas working less than twenty (20) hours per week will be classified as seasonal employees. Skills and Abilities Excellent customer service skills Work well under pressure and in a fast-paced environment Strong communication skills High degree of accuracy Detailed and organized Maintain a positive morale and professional attitude towards your team and customers Punctual Excellent verbal and written skills. Maintains positive morale and professional attitude. Excellent verbal and written skills. Well-organized and detail oriented. Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Assistant Branch Manager Trainee participates in a comprehensive retail training program designed to develop leadership, sales, and customer service skills. While working toward personal sales targets, this role also focuses on building and motivating a high-performing sales and service team, ensuring each member contributes to the branch's overall success through a consultative sales approach. This position provides hands-on experience in mentoring and coaching team members through individualized sessions, offering guidance to enhance performance and accountability. By developing strong leadership and operational skills, the Assistant Branch Manager Trainee is well-prepared for future management opportunities within the branch. As a member of the regional banking team, you will be responsible for supporting multiple branches within Dollar Bank's Eastern Market. These branches include Beachwood, Eastlake, Euclid, Maple, Mayfield, Mentor, Painesville, Richmond, University Heights Qualifications: * Bachelor's Degree with one year's demonstrated track record of achieving sales goals is required. Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals. * Leadership, supervision, or mentorship experiences required. * Ability to travel as needed for training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs. * Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts. * Assume a leadership role while learning how to motivate and hold team members accountable. * Learn how to assist the team in all areas of branch operations including branch audits, security, and scheduling. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range:

Job Title: Wealth Advisory Administrative Assistant Our Wealth Advisory group is looking for a Wealth Advisory Administrative Assistant who thrives on supporting client relationships, managing account documentation, and staying on top of all the little things that keep us running smoothly. This role is essential to the success of our client experience-from onboarding new relationships to preparing for committee meetings and keeping trust documentation current. You'll be the go-to person for administrative coordination and a trusted partner to our Wealth Advisors and Relationship Managers. A Day in the Life: You'll start your day reviewing client account activity, following up on any transaction requests, and making sure all onboarding paperwork is moving along-whether that's prepping forms for e-signature or supporting a Relationship Manager with meeting materials. You might find yourself: * Helping clients reset passwords or walking them through how to access their account * Inputting one-time checks, wires, ACHs and internal transfers * Sending birthday cards to clients (yes, really!) * Preparing and distributing materials for upcoming client and/or internal committee meetings * Updating addresses, statement frequencies, or indexing trust documents * Supporting seasonal projects like mail merge of letters or coordinating our Christmas card list No two days are the same-but every day, your work ensures our clients feel supported and our team feels prepared. What it Takes: * A knack for keeping things organized and accurate-even when juggling a long to-do list * Friendly, professional communication skills and a customer-focused mindset * A willingness to handle both recurring tasks and special projects * Comfort using systems like Microsoft Office Suite, TrustDesk, Director, and document indexing tools (we'll train you!) * Discretion and integrity in handling confidential financial information * A strong sense of ownership and follow-through Bonus Points: * Prior experience in a wealth management, trust, or investment services environment * Familiarity with financial operations (wires, ACHs, internal transfers, etc.) * Experience managing continuing education programs or marketing mailings * Skilled in systems like Microsoft Office Suite programs and Adobe Acrobat * You love a good checklist and aren't afraid to speak up when something looks off What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education Assistance Program * Paid Parental Bonding Leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan and more * Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping. * Logo wear discounts * Free checking account, checks and discounted bank services This position will be located at: 430 North Hamilton Road Whitehall, Ohio, 43213 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

The Community Development Specialist will assist in preparing, administering and promoting Dollar Bank's Community Development outreach services (i.e. homeownership training and credit enhancement programs) and activities aimed at community partners/collaborative groups, civic groups, small and non-profit businesses and a variety of other grassroots' type organizations. This individual will provide a wide variety of administrative functions under the direction of the VP, Community Development involving work of a confidential and complex nature and have frequent contact with personnel outside the department and outside the bank including customers, non-profit and civic group representatives, media and foundation representatives, public officials, and vendors. As such, this individual must be capable of working independently with limited guidance and be able to handle sensitive matters with discretion and confidentiality. Flexibility and a willingness to assist others in overflow workload situations are key elements in the successful performance of this job. Qualifications: * High School Diploma/GED required. College Degree preferred or equivalent experience in mortgage or banking. * Minimum of (2) years administrative experience required. Previous experience working for a financial institution preferred. * Mortgage, credit counseling or lending experience preferred. * Knowledge of Bank operations, functions and organization preferred. * Must be proficient in Microsoft Office products (Candidate will be tested). * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Strong interpersonal skills required. * The ability to handle multiple tasks simultaneously, work efficiently under pressure and adhere to deadlines. * A demonstrated ability to analyze problems, propose solutions, simplify complicated issues and maintain accuracy. Principle Activities and Duties: * Serve as departmental point of contact in response to inquiries regarding eligibility for enrollment in Dollar Bank's Credit Enhancement (CEP) Program. * Manage departmental registrations for Community Development's attendance at events, group meetings and orientation sessions. * Attend evening and weekend events as required * Represent the bank at educational seminars, workshops, and housing programs with state, local, and non-profit housing organizations promoting financial literacy, community development mission, homeownership, and /or credit. * Review Home Ownership Program applications. * Actively researches for new community development partnerships that align with Community Development mission. * Order and review credit reports as requested. * Maintain updated filing/purging system to keep accurate count of program clients. * Monitor and reconcile various Community Development related accounts, i.e. matched savings accounts, field workshop reports. * Manage database of new clients via computer and create customer records. * Assist Community Development Officer with clients and follow-ups as needed. * Work in conjunction with Marketing Department on departmental booklet ads for events. * Develop and maintain supply of Credit Enhancement Program (CEP) workshop materials, Fast Track Homeowners training and credit presentation packets. * Prepare for exams from the Office of the Comptroller of the Currency (OCC). * Verify/Investigate organizations as 501 (c3), non-profit. * Prepare and send notifications/official letters to approved organizations. * Assist VP with contribution budget preparation and monitoring. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation: 45,000-54,000

The Personal Banker II plays a key role in providing exceptional customer service and building lasting relationships with clients. This position involves engaging in meaningful conversations to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. In addition to delivering personalized financial solutions, the Personal Banker II participates in a comprehensive retail training program designed to develop the skills necessary for a consultative sales approach. This training ensures the ability to make informed recommendations that enhance the customer experience and support their financial goals. Qualifications: * High school diploma/GED required. * College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required. * Ability to travel as needed to training. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs. * Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts. * Perform teller transactions and other routine operational tasks, adhering to established branch operational processes and procedures. * Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Job Description Loan Servicing Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Branch Manager At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Branch Manager is a leadership position requiring a positive attitude, an ability to mentor, coach, and train both new and existing employees. Oversees the branch customer relationships and the operational functions to keep facilities and processes always running smoothly. A primary function is managing, leading, and evaluating staff to ensure they achieve their highest level of customer service as well as personal development goals. The Branch Manager is responsible for acquiring and maintaining customer relationships as well as exceeding customer expectations. This position will manage the full spectrum of banking services provided by Richwood Bank, from handling consumer products in branch to referring all ancillary services. Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Manage bank branch staff employees Keep track of employee schedules and attendance Supervise daily banking activities Inform staff of any information received from Corporate Communicate expectations clearly Delegate tasks as needed Greet customers Facilitate all transactions for customers across all financial account types and requests Open accounts and teach customers how to gain the most potential from them Assist new customers in transferring all funds over seamlessly through our switch program Maintain an accurate balance of cash drawers daily Demonstrate knowledge of all accounts, products and services offered Support customers with all account and service needs Be willing to help customers with additional benefits such as notary, faxing and check orders Stay current on rates for CDs, savings IRAs and interest bearing checking Listen to customer needs and recommend the best solutions to help them succeed Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations Scan proof - scanning all transactions daily into the computer Demonstrate drive thru knowledge - speaker, transaction drawers/tube Provide coverage for additional branches on an as needed basis Implement Business Development strategies Provide sales leadership and guidance to the team Conduct quarterly incentive reviews with staff Lead monthly Professional Development conversations with Staff Open and Close the branch while adhering to all bank security procedures Follow up on customer grievances Responsible for continued training and education of staff Skills and Abilities Leadership Ability to motivate others Ability to multi-task when needed Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required, college preferred Five years customer service experience required, Three years banking experience preferred Supervisory experience required Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Barista - Marysville At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! The Barista position is housed within a Richwood branch coffee shop and is responsible for serving all products with friendly, individualized attention. They are responsible for educating customers about the premium coffees and teas served at Richwood Coffee and identifying opportunities to upgrade customer plans for coffee. Additionally, they communicate when supplies or branded materials need stocked or ordered. Richwood Bank prides itself on its unique company culture and all team members should be active and engaged participants. Essential Functions Smiles and greets all customers upon entering the branch. Develops a rapport with customers by learning their names, favorite drinks, etc. Verbally receives and creates customer orders in a friendly, efficient, and personalized manner Responds proactively to prevent customer service situations Accurately scans orders into the Point-of-Sale system (POS) and reports balances to customers Answers customer questions regarding coffee blends, preparation, and product freshness Ensures that customers are educated on our Coffee Shop history, program, products, services, and Beneficiaries Maintains the highest quality and product standards Follows all Crimson Cup drink recipes and procedures Educate themselves on the diverse types of coffee, tea products, blends, and roasts Restocks supplies when necessary and informs Barista Lead when additional supplies or branded materials are needed Routinely cleans the bar area, floor, windows, and grinders, and takes out trash, etc. Reports potential safety hazards to the branch manager Informs the Branch Manager on duty of any operational inconsistencies and strengths noted with processes Willing and able to work a Monday through Saturday To be classified as a full-time employee, Baristas must work at least forty (40) hours per week. Part-time employees are required to work at least twenty (20) hours per week, to maintain their part-time status. Baristas working less than twenty (20) hours per week will be classified as seasonal employees. Skills and Abilities Excellent customer service skills Work well under pressure and in a fast-paced environment Strong communication skills High degree of accuracy Detailed and organized Maintain a positive morale and professional attitude towards your team and customers Punctual Excellent verbal and written skills. Maintains positive morale and professional attitude. Excellent verbal and written skills. Well-organized and detail oriented. Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Branch Officer I participates in a comprehensive retail training program while working toward personal business development and sales objectives. In this role, they are responsible for building and leading a motivated sales and service team, ensuring each team member contributes to the branch's success through a consultative sales approach. The Branch Officer I focuses on enhancing team performance by providing individualized coaching and holding each member accountable for their goals. Additionally, this role actively drives business growth through various proactive initiatives, including participation in community events and business networking opportunities. Qualifications: · Candidate must have one of the following: o Bachelor's Degree with four years as a Branch Manager or seven years of solid managerial experience with sustained consistent performance, preferably in a retail or retail banking environment, including experience managing staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail setting or three years of experience specifically as a Branch Manager in retail banking. · Strong retail banking and business development experience preferred, with a demonstrated ability to deliver outstanding customer service and exceed sales goals. · Demonstrated capacity to build and maintain a strong community presence, contributing to both new and existing business growth opportunities. · Ability to travel as needed to training. · A valid driver's license and access to a reliable vehicle is required. · Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: • Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. • Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. • Actively support customer engagement by adhering to the Bank's service behaviors. • Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. • Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. • Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. • Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. • Consistently achieve all established customer service goals and targets. • Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. • Arithmetic skills to count money accurately. • Computer literacy to access account information and process transactions. • Develop a thorough knowledge of Bank products and guidelines by attending the required classes. • Maintain a professional appearance and conduct yourself in a professional manner at all times. • Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range: 66,000-75,000 Schedule Information Monday -Thursday: 8:30am - 5:30pm Friday: 8:30am - 6:30pm Saturday: 8:30am - 1:30pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************

The Private Banking Business Unit Head for Dollar Bank's Cleveland Market will have primary responsibility to significantly grow the Private Banking loan and deposit portfolio in Northeast Ohio. Execution will occur by providing a high-level of service to existing customers to ensure retention and growth of relationships and through acquisition of new customers. The Division Manager will also be responsible for leading and developing a high performing lending/sales team of loan officers, underwriter(s), and administrators in the Northeast Ohio market. Qualifications: Bachelor's Degree required. Will consider commensurate experience. MBA or relevant financial professional license/certification preferred. Minimum 5 years of direct leadership and management experience of professional employees required. Proven networking skills with high-net-worth clients and centers-of-influence (i.e., attorneys, CPAs, and wealth managers). Engagement is paramount to increasing Bank visibility in the market and communities we serve. Strong analytical skills with the ability to analyze business and individual financial statements and tax returns. Ability to execute sound judgement and decision making that is always in the best interest of the Bank and customer. Exceptional verbal and written communications. Ability to plan strategically and execute goals. (Goal targets are assigned and SVP will be responsible for plan development and leading a team and individuals to meeting targets. Ability to pivot and adjust as markets change and the Bank's priorities change. Lead by example as a role model of appropriate time management and professional demeanor. Team player mentality Savvy and disposition to work with and build relationships with Senior Management team in Cleveland and Pittsburgh Markets, and with all lenders and administrators Bank-wide. Proven track record of underwriting both commercial and retail loans. Proficient knowledge of products and services offered by financial institutions, including Dollar Bank. Principle Activities and Duties: Management of the Private Banking loan and deposit portfolio in Northeast Ohio to include developing a department business plan and setting and monitoring goals for the department, officers and supporting personnel. Responsible for ensuring the operational integrity of the Division. This covers, among other things, preparation of accurate and professional loan proposals for review and approval by Senior Management and the Credit Committee, as well as managing pricing and fees; collections; and complying with government regulations for retail and commercial products. Ensure collaboration between Private Banking lenders and Dollar Bank managers and lenders in other business units, including branch personnel, with respect to referrals and calling efforts Collaborate with the Marketing Department to create collateral reflective of the benefits of banking with Dollar Bank. Generate leads for Private Banking, as well as for business units. Assist Private Banking Lenders and colleagues in other business units with closing business, when needed. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation: 170,000- 220,000 Schedule Information M-F 8-5pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. Part-time employees qualify for 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. For more information, please visit ************************************************

The Personal Banker II plays a key role in providing exceptional customer service and building lasting relationships with clients. This position involves engaging in meaningful conversations to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. In addition to delivering personalized financial solutions, the Personal Banker II participates in a comprehensive retail training program designed to develop the skills necessary for a consultative sales approach. This training ensures the ability to make informed recommendations that enhance the customer experience and support their financial goals. Qualifications: • High school diploma/GED required. • College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required. • Ability to travel as needed to training. • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: • Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs. • Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts. • Perform teller transactions and other routine operational tasks, adhering to established branch operational processes and procedures. • Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner. • Arithmetic skills to count money accurately. • Computer literacy to access account information and process transactions. • Develop a thorough knowledge of Bank products and guidelines by attending the required classes. • Maintain a professional appearance and conduct yourself in a professional manner at all times. • Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information Monday - Thursday: 8:30am - 5:30pm Friday: 8:30am - 6:30pm Saturday: 8:30am - 1:30pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************

The Senior Loan Administrator will be responsible for performing various administrative duties to provide consistent, high-quality service to Corporate Banking customers in a highly personalized, professional, and timely manner. This individual will work with commercial lenders to grow and maintain the Corporate Banking loan portfolio. The Senior Loan Administrator will also work with various departments to process new loan requests and annual loan reviews. Qualifications: • High School Diploma/GED required. College degree preferred. • Two years of banking or administrative experience required. Commercial lending, residential lending, or consumer lending experience desired. • General bank operational knowledge, including commercial loan systems and customer information systems, is preferred. • Ability to apply job knowledge and good judgement in problem solving and decision-making situations. • Must have excellent written and verbal communication skills, which includes professional grammar and demeanor. • Ability to prioritize, work under pressure and meet critical deadlines. • General working knowledge of Microsoft Word and Excel. • Good typing and proofreading skills with strong attention to detail. Principal Activities and Duties: • Assist commercial lenders in processing new loan requests by ordering appraisals, credit reports, property reports, flood reports and other various items needed for the transaction. • Assist commercial lenders with portfolio maintenance and exceptions (e.g., loan documentation, financial statements, insurance, collection of monthly borrowing base certificates, etc.) • Prepares commercial loan system input worksheets to establish new accounts and service existing accounts. • Creates and maintains credit files, including scanning and indexing all credit files into Nautilus. • Works closely with Commercial Loan Operations, Underwriting and Credit departments. • Interacts with Dollar Bank's legal department and outside counsel, when necessary, to prepare loan documentation and oversee loan closings. • Assist commercial lenders and the legal department on delinquent accounts and workouts. • Compose internal memos and external correspondence. • Strengthen customer relationships through timely and efficient response to their needs. • All employes have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. • Perform other duties, as necessary. Salary Range: 45,000-58,000 Schedule Information M - F 8:30am - 5:00pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. Part-time employees qualify for 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes. For more information, please visit ************************************************

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Private Banking Business Unit Head for Dollar Bank's Cleveland Market will have primary responsibility to significantly grow the Private Banking loan and deposit portfolio in Northeast Ohio. Execution will occur by providing a high-level of service to existing customers to ensure retention and growth of relationships and through acquisition of new customers. The Division Manager will also be responsible for leading and developing a high performing lending/sales team of loan officers, underwriter(s), and administrators in the Northeast Ohio market. Qualifications: Bachelor's Degree required. Will consider commensurate experience. MBA or relevant financial professional license/certification preferred. Minimum 5 years of direct leadership and management experience of professional employees required. Proven networking skills with high-net-worth clients and centers-of-influence (i.e., attorneys, CPAs, and wealth managers). Engagement is paramount to increasing Bank visibility in the market and communities we serve. Strong analytical skills with the ability to analyze business and individual financial statements and tax returns. Ability to execute sound judgement and decision making that is always in the best interest of the Bank and customer. Exceptional verbal and written communications. Ability to plan strategically and execute goals. (Goal targets are assigned and SVP will be responsible for plan development and leading a team and individuals to meeting targets. Ability to pivot and adjust as markets change and the Bank's priorities change. Lead by example as a role model of appropriate time management and professional demeanor. Team player mentality Savvy and disposition to work with and build relationships with Senior Management team in Cleveland and Pittsburgh Markets, and with all lenders and administrators Bank-wide. Proven track record of underwriting both commercial and retail loans. Proficient knowledge of products and services offered by financial institutions, including Dollar Bank. Principle Activities and Duties: Management of the Private Banking loan and deposit portfolio in Northeast Ohio to include developing a department business plan and setting and monitoring goals for the department, officers and supporting personnel. Responsible for ensuring the operational integrity of the Division. This covers, among other things, preparation of accurate and professional loan proposals for review and approval by Senior Management and the Credit Committee, as well as managing pricing and fees; collections; and complying with government regulations for retail and commercial products. Ensure collaboration between Private Banking lenders and Dollar Bank managers and lenders in other business units, including branch personnel, with respect to referrals and calling efforts Collaborate with the Marketing Department to create collateral reflective of the benefits of banking with Dollar Bank. Generate leads for Private Banking, as well as for business units. Assist Private Banking Lenders and colleagues in other business units with closing business, when needed. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation: 170,000- 220,000