Ricoh jobs in Boston, MA

Job Title: Site Manager Summary: As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration. Roles and Responsibilities: • Lead a dynamic team to efficiently manage daily operations, while nurturing a positive work environment that encourages retention. • Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a rapidly evolving landscape. • Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback loops and steadfast commitment to service excellence. • Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty. • Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges. • Provide ongoing training and development opportunities, empowering team members to reach their full potential. Qualifications Must Have: • High school diploma or equivalent (GED). • A minimum of three years of relevant work experience, including customer-facing roles. • Demonstrated previous managerial experience, ideally within a similar field. • Proficiency in technology and adept problem-solving skills. • Effective communication skills, demonstrated through both written and verbal channels. Qualifications Nice to Have: • Previous management experience. • Familiarity with the technical aspects of B2B services. • Proficiency in Office 360. Join us in this pivotal role where your leadership will shape success, exceeding expectations and forging lasting partnerships with our valued customers. If you are ready to merge professionalism with a fresh perspective, we invite you to apply and embark on this exciting opportunity with us.

**About the Role** As a Senior Account Executive, the role addresses a targeted geographic territory for High Production Printing in Commercial Printing, Service Bureau's, Corporate In-Plants, and Specialty Printing environments. In this Sales Role the Senior Account Executive will be responsible for Customers and Prospects in a specific geographic territory to promote, sell, and support via key account management. **Your Impact** - Engages key executives and decision makers to identify and develop customer business needs through promotion of Canon/Océ solutions. - Develops productive business relationships and provide superior level of dedicated support with existing and new customers to add value to the customer's productivity and profitability goals. - Develops the territory to grow Accounts through Competitive Replacements and net New Account adds to territory. - Creates and manages a short and long-term strategy to position our products and services for a long-term commitment. - Demonstrates drive and resilience necessary to meet established targets and acceptable level of sales activities. - Manages complex sales cycles utilizing a consultative solution selling approach. - Develops proposals outlining unique customer business applications, pricing and implementation plans. - Coordinates service and software support and establishes appropriate resources for each account. - Utilizes internal resources (product specialists, solutions engineers and technicians) to effectively present Canon/Océ solutions. - Coordinates consistent behavior of representation in strategic direction of each account. **About You: The Skills & Expertise You Bring** Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Experience selling business-to-business Production Printing equipment or related capital equipment. - Experience in selling Capital Equipment to C level decision makers. - Proficient in Microsoft Office applications. - Possess strong business and financial analytical skills. - Ability to demonstrate effective communication and presentation skills in relaying ideas, information, and solutions in an engaging and confident manner. - Strong territory management skills with proven success identifying potential customers and applications. - Flexibility to identify and adapt to changes as needed to maximize success. - Strong consultative solution selling skills. - Excellent time management, listening and interpersonal skills. - Travel throughout assigned territory, including flying to additional cities and will include overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $69,300 - $103,770 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $155,000 annually. This role is also eligible for a transportation allowance. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. **Posting Tags** \#li-rb1 #pm19 **Location** _US-MA-Dedham | US-CT-East Hartford | US-NH-Bedford | US-ME-Portland_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _32799_ **Category** _Sales/Business Development_ **Position Type** _Full-Time_ **Workstyle** _Sales_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** **CUSTOMER SERVICE** + Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships **MAIL/PACKAGES/POUCHES** + Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames + Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations + Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) + Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames + Log outgoing and incoming items as required and review for accuracy/completeness **SUPPLIES/COPYING/FAXING/ADMINISTRATION** + Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers) + Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc + Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs + May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production and volume reports in order to measure productivity and prepare billing charges + Performs other administrative duties from inserting, copying and photocopying to faxing as needed **May possibly perform any of the following functions at the direction of the Site Manager:** + Set up and maintain client's kitchen areas and conference rooms, order food and make coffee + Provide reception work such as answering telephones, taking messages and greeting visitors + Move boxes, supplies or furniture; replace light bulbs + Document scanning + Prepare outgoing items for shipping + Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site + Additional duties as assigned **Qualifications** + High school Diploma or equivalent + 5+ years' experience working in a mailroom or professional office environment + Thorough knowledge of all metering, weighting, logging and other shipping procedures + Proficiency in computer skills + Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photo-copying, color copying, etc.) without guidance from supervisor + Excellent customer service, professional attitude and appearance are a must + Ability to work overtime & meet deadlines **PHYSICAL DEMANDS** + Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking + May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs + May occasionally lift up to 50 lbs + Frequent use of hand and foot controls + May occasionally need to climb stairs **What We Offer:** + Competitive pay & benefits! + Comprehensive training and development programs that prepare employees to advance from within. + A company focused on creating a positive work and client environment. + Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-MA-Boston_ **Posted Date** _2 weeks ago_ _(12/2/2025 10:52 AM)_ **_Requisition ID_** _2025-20482_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Fixed Salary_** _USD $41,600.00/Yr._ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Your Impact We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $21.50-30.75 Hourly This role is eligible for a transportation allowance. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #li-rb1 #pm19 We can recommend jobs specifically for you! Click here to get started.

**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services. **RESPONSIBILITIES** + **Pay Information: Min $78,600 to Max $126,500** + **Requires 80-90% nation wide travel.** + Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location. + Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services. + Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services. + Determine whether client needs additional training or development and preparing additional training as determined by need. + Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs. + Complete site reports documenting the daily training details. + Provide Pre/Post Communications for both internal and external customers. + Maintain technical and clinical proficiency. + Diagnose and resolve problems affecting system performance and image quality. + Escalate any unresolved issues pertaining to system performance and image quality. + Work with service engineers as needed. + Complete Alerts and PCR's when applicable. + Provide mid-week update to Applications Management and local Canon Team. **QUALIFICATIONS** + Excellent project management skills. + Excellent verbal communication skills. + Excellent written communications skills. + Excellent presentation/platform skills. + Previous teaching experience a plus. + Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT. + Must maintain active motor vehicle/driver's license from the state where the specialist resides. + 2 Year / Associate's Degree Radiologic Technologist in the specific modality. + 5 years Clinical experience at a hospital or imaging center. + **Pay Information: Min $78,600 to Max $126,500** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Delivery and Set-Up Driver $1000 Sign On Bonus for New Ricoh Team Members!! Profile The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards. Job Duties and Responsibilities Ensure safe and accurate delivery of equipment to the designated location. Maintain logbooks in accordance with DOT regulations, whether electronic or manual. Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws. Perform simultaneous pick-up of products during deliveries to minimize costs. Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices. Participate actively in Safety Programs. Pre-call customers when necessary. Achieve expected productivity levels aligned with assigned workload and experience. Demonstrate excellent technical skills and customer relation skills. Identify and address customers' needs, referring calls to the appropriate party as required. Provide constructive feedback to the service and process team regarding networking and installation initiatives. Offer basic customer training on standalone and network printing devices. Complete technical training on new equipment as required. Maintain a professional appearance by adhering to the driver uniform standards. Contact Dispatch and/or the service department if a technician is needed. Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation. Ensure equipment is properly loaded and secured in the van/truck. Use a phone to capture electronic customer signatures upon completing scheduled transactions. Ensure all paperwork is signed and processed correctly as required. Load and off-load trucks as needed. Assist in training new Delivery Drivers on new products and proper loading techniques when applicable. Follow all accident/incident reporting guidelines and procedures. Conduct cycle counts and inventory reconciliation when required. Reconcile inventory at the end of the day based on route completion and report any discrepancies. Meet productivity and quality standards as outlined by the manager. Manage inventory valued at up to $1,000,000. Overnight stays may be required. Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks. Perform additional duties as assigned. Qualifications (Education, Experience, and Certifications) Required: A safe driving record and history. Online technical training focused on networking and installation. On-the-job training with field technicians at customer locations or at the Transfer Center. Eligibility to drive a commercial vehicle according to FMCSR regulations. Valid driver's license in accordance with company policy. A minimum of two years of medium-duty truck driving experience. Successful completion of a road test. A valid and current medical card. Be at least 20 years of age, properly licensed in the current state of residence. High school diploma or equivalent education. A valid commercial driver's license if applicable per state regulations. Ability to read maps and utilize electronic GPS. Overnight stays may be required based on DOT regulations or peak periods. Knowledge, Skills, and Abilities: Ability to physically handle oversized and heavy equipment. Capability to identify at-risk behaviors and make quick corrections. Strong customer presentation and communication skills. Familiarity with and ability to learn smart phones and tablets with handheld electronic technology. Basic computer skills. Adequate technical skills to install and network equipment. Methodical approach to resolving problems. Adequate reading, math skills, and legible handwriting. Certification on the operation and use of warehouse equipment such as forklifts and stair climbers may be required. Working Conditions, Mental and Physical Demands: Working conditions could result in serious injuries if appropriate lifting or moving procedures and road rules are not followed. Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. Physical effort is required to lift equipment weighing up to 100 pounds and move equipment that may weigh up to 1,000 pounds. Work assignments are diversified, including interpreting, comprehending, and applying complex materials, data, and instructions, as well as preparing, providing, and conveying diversified information. Typically, work occurs in a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation and a normal range of temperature and noise levels. Frequent exposure to chemical solvents and cleaners. Ability to work independently.

**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. **RESPONSIBILITIES** + **Accountability** + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + **Process Management** + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + **Collaboration & Support** + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + **Senior Role** + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. **QUALIFICATIONS** + Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with **Salesforce CRM** , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.** + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Job Title: Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. Roles and Responsibilities: Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs. Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization. Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly. Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution. Qualifications Must Have: High School Diploma (or equivalent) with a passion for technical support and customer service excellence. Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support. Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware. Qualifications Nice to Have: Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables. If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.

Job Title: Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. Roles and Responsibilities: Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs. Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization. Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly. Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution. Qualifications Must Have: High School Diploma (or equivalent) with a passion for technical support and customer service excellence. Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support. Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware. Qualifications Nice to Have: Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables. If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.

**Mgr Regional Business CT - req1586** Function as the business manager, modality product expert and the sales team leader with respect to modality sales activity within a defined territory for a region. Serve as a liaison between regional sales employees and the marketing business unit, including coordinating activities of the zone sales team, reporting modality business trends, and deploying competitive information for strategy development. Accountable for the outcomes of relevant sales metrics including win rate, product pricing/gross margin performance, and modality business booking and billing plan volume. **RESPONSIBILITIES** This is a remote field based position within the USA. The ideal candidate would be located in Boston area within one hour of a major airport. Pay Information: $95K base salary plus target incentive. + Leads strategy development for modality sales through collaboration and partnership with account managers within the assigned territory to drive sales. + Executes routine responsibilities such as developing RFPs, generating quotations/special price requests, and building/delivering effective customer presentations to identify and advance opportunities for the modality. + Applies clinical and technical expertise to assess customer needs and ensure appropriate configurations based on specifications and product capabilities. + Sets competitive pricing options to support strong margins and drive successful outcomes in securing deals for equipment and service. + Integrates learning opportunities into a regular cadence of interactions with local sales teams to augment the capabilities of the broader team; Provides coaching for qualifying opportunities. + Manages activities and influences teams to grow the pipeline of opportunities; Conducts research and challenges information to ensure the quality of the pipeline in support of accurate forecasting. + Develop and communicate accurate and reliable monthly modality forecasts for the assigned territory. Updates applicable sales tools with information according to established standards and timeliness expectations. + Engage in prospecting activities to position Canon for advantageous opportunities within the modality and for cross-modality sales; Participate in activities that support a growing presence in the market through local/regional/national tradeshows. + Partners with marketing business unit to develop show sites and support the development of KOLs in the assigned region. + Drive the volume and quality of regional clinical references for the modality; Build connections with physicians in the sales process to manage the clinical relationship development. + Support the resolution of customer issues and stay in contact through delivery, installation, and post installation. Provide feedback to management to improve process and customer satisfaction. **QUALIFICATIONS** + Excellent written, verbal, and presentation skills. + Demonstrated PC proficiency in Microsoft Office suite, including familiarity with Salesforce and quoting tools. + Clinical experience in modality preferred. + Strong analytical and business acumen. + Proven project management experience. + Ability to synthesize complex information to influence others. + A valid and current state driver's license is required. + 4 Year / Bachelor's Degree Equivalent work experience in lieu of degree. + 5 years Sales experience within the medical imaging field. + 7 years sales experience preferred. + Pay Information: $95K base salary plus target incentive. + \#LI-NA1\#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-RH1 #PM19 Responsibilities In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly.

**Dir Sales Support - MRI - req1592** The Director Sales Support serves as a national commercial leader tasked with driving revenue growth for the assigned modality. The incumbent monitors and drives pipeline activities with modality sales specialists. Additionally, the director collaborates with interdisciplinary team members for the development and deployment of sales strategies across various customer segments and including all applicable components of a broad customer solution. The individual in this role is accountable for providing feedback on programs/initiatives/competitive market insights to support the BU. **RESPONSIBILITIES** + This is a remote, field based position with frequent travel, including overnights. + **Pay Information: $190K base salary plus target incentive.** + Manage a sales team of modality specialists who partner with sales colleagues across the country to drive bookings for the product line. + Develop, manage and grow KOL partnerships (VOC), connecting to departments within CMSU (service, product, etc.) + Achieve short- and long-term financial targets for the product line. + Develop and implement targeted new sales and upgrade programs with CMSU business units for existing customers. + Provides proactive analyses with applicable CMSU team members to ensure seamless delivery for high visibility installations/turnovers and engages with team to solution issues that are identified. + Collaborate with the BU Director in order to address legal/regulatory issues, bridge training gaps, and facilitate communications with key leaders and/or customers. + Strategize with field sales across markets on managing the orders and revenue forecast. + Support developing strategies to increase visibility and win rate and track progress. **QUALIFICATIONS** + Customer orientation; Ability to provide a polished delivery in internal and external settings + Understanding of healthcare landscape, trends, and customer objectives + People management and sales leadership experience + Must have excellent presentation skills + Multi-modality expertise is a plus; Strong knowledge of applicable modality (MRI) + Teamwork through cross functional collaboration + Deal making experience; Knows how to structure a deal; Negotiation skills; Problem-Solving + 4 Year / Bachelor's Degree Equivalent work experience in lieu of degree + 10 years Senior-Level sales and management experience in Diagnostic Imaging. 15 years preferred. + **Pay Information: $190K base salary plus target incentive.** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**Delivery and Set-Up Driver** **$1000 Sign On Bonus for New Ricoh Team Members!!** Profile** The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards. **Job Duties and Responsibilities** + Ensure safe and accurate delivery of equipment to the designated location. + Maintain logbooks in accordance with DOT regulations, whether electronic or manual. + Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws. + Perform simultaneous pick-up of products during deliveries to minimize costs. + Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices. + Participate actively in Safety Programs. + Pre-call customers when necessary. + Achieve expected productivity levels aligned with assigned workload and experience. + Demonstrate excellent technical skills and customer relation skills. + Identify and address customers' needs, referring calls to the appropriate party as required. + Provide constructive feedback to the service and process team regarding networking and installation initiatives. + Offer basic customer training on standalone and network printing devices. + Complete technical training on new equipment as required. + Maintain a professional appearance by adhering to the driver uniform standards. + Contact Dispatch and/or the service department if a technician is needed. + Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation. + Ensure equipment is properly loaded and secured in the van/truck. + Use a phone to capture electronic customer signatures upon completing scheduled transactions. + Ensure all paperwork is signed and processed correctly as required. + Load and off-load trucks as needed. + Assist in training new Delivery Drivers on new products and proper loading techniques when applicable. + Follow all accident/incident reporting guidelines and procedures. + Conduct cycle counts and inventory reconciliation when required. + Reconcile inventory at the end of the day based on route completion and report any discrepancies. + Meet productivity and quality standards as outlined by the manager. + Manage inventory valued at up to $1,000,000. + Overnight stays may be required. + Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks. + Perform additional duties as assigned. **Qualifications (Education, Experience, and Certifications)** **Required:** + A safe driving record and history. + Online technical training focused on networking and installation. + On-the-job training with field technicians at customer locations or at the Transfer Center. + Eligibility to drive a commercial vehicle according to FMCSR regulations. + Valid driver's license in accordance with company policy. + A minimum of two years of medium-duty truck driving experience. + Successful completion of a road test. + A valid and current medical card. + Be at least 20 years of age, properly licensed in the current state of residence. + High school diploma or equivalent education. + A valid commercial driver's license if applicable per state regulations. + Ability to read maps and utilize electronic GPS. + Overnight stays may be required based on DOT regulations or peak periods. **Knowledge, Skills, and Abilities:** + Ability to physically handle oversized and heavy equipment. + Capability to identify at-risk behaviors and make quick corrections. + Strong customer presentation and communication skills. + Familiarity with and ability to learn smart phones and tablets with handheld electronic technology. + Basic computer skills. + Adequate technical skills to install and network equipment. + Methodical approach to resolving problems. + Adequate reading, math skills, and legible handwriting. + Certification on the operation and use of warehouse equipment such as forklifts and stair climbers may be required. **Working Conditions, Mental and Physical Demands:** + Working conditions could result in serious injuries if appropriate lifting or moving procedures and road rules are not followed. + Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. + Physical effort is required to lift equipment weighing up to 100 pounds and move equipment that may weigh up to 1,000 pounds. + Work assignments are diversified, including interpreting, comprehending, and applying complex materials, data, and instructions, as well as preparing, providing, and conveying diversified information. + Typically, work occurs in a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation and a normal range of temperature and noise levels. + Frequent exposure to chemical solvents and cleaners. + Ability to work independently. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

About the Role As a Senior Account Executive, the role addresses a targeted geographic territory for High Production Printing in Commercial Printing, Service Bureau's, Corporate In-Plants, and Specialty Printing environments. In this Sales Role the Senior Account Executive will be responsible for Customers and Prospects in a specific geographic territory to promote, sell, and support via key account management. Your Impact - Engages key executives and decision makers to identify and develop customer business needs through promotion of Canon/Océ solutions. - Develops productive business relationships and provide superior level of dedicated support with existing and new customers to add value to the customer's productivity and profitability goals. - Develops the territory to grow Accounts through Competitive Replacements and net New Account adds to territory. - Creates and manages a short and long-term strategy to position our products and services for a long-term commitment. - Demonstrates drive and resilience necessary to meet established targets and acceptable level of sales activities. - Manages complex sales cycles utilizing a consultative solution selling approach. - Develops proposals outlining unique customer business applications, pricing and implementation plans. - Coordinates service and software support and establishes appropriate resources for each account. - Utilizes internal resources (product specialists, solutions engineers and technicians) to effectively present Canon/Océ solutions. - Coordinates consistent behavior of representation in strategic direction of each account. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Experience selling business-to-business Production Printing equipment or related capital equipment. - Experience in selling Capital Equipment to C level decision makers. - Proficient in Microsoft Office applications. - Possess strong business and financial analytical skills. - Ability to demonstrate effective communication and presentation skills in relaying ideas, information, and solutions in an engaging and confident manner. - Strong territory management skills with proven success identifying potential customers and applications. - Flexibility to identify and adapt to changes as needed to maximize success. - Strong consultative solution selling skills. - Excellent time management, listening and interpersonal skills. - Travel throughout assigned territory, including flying to additional cities and will include overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $69,300 - $103,770 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $155,000 annually. This role is also eligible for a transportation allowance. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #li-rb1 #pm19 We can recommend jobs specifically for you! Click here to get started.

**Job Title:** Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. **Roles and Responsibilities:** Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs. Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization. Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly. Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution. **Qualifications Must Have:** High School Diploma (or equivalent) with a passion for technical support and customer service excellence. Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support. Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware. **Qualifications Nice to Have:** Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables. If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

**About the Role** If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. **Your Impact** In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. **About You: The Skills & Expertise You Bring** Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 #PM19 **Location** _US-MA-Dedham_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33772_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

The **Strategic Account Director** is responsible for developing and executing a strategic account plan to address client challenges and achieve business objectives. This role defines long-term goals for assigned accounts, builds key customer relationships, identifies business opportunities, and facilitates strategic discussions. The Account Director will lead industry seminars and roundtables, coordinate client participation in relevant events, and engage subject matter experts and vendor partners to design effective solutions. The position is accountable for delivering profitable revenue growth, expanding services, and ensuring overall account retention. **Key Responsibilities** **Strategic Thought Leadership** + Serve as an industry subject matter expert by facilitating strategic planning discussions and participating in industry events. + Share and apply best practices with prospective customers and peer Account Directors. + Lead quarterly business reviews and annual strategy sessions with appropriate subject matter experts. **Research and Networking** + Prepare insightful questions to uncover client challenges and opportunities for value-added solutions. + Connect client requirements to industry trends and analyze financials to identify priorities. + Collaborate with the Digital Solutions Center to address portfolio gaps and achieve client outcomes. **Account Relationship Development** + Identify key business owners and understand how their objectives align with overall account goals. + Deliver relevant content and updates to department heads on account activities. **Portfolio Expertise** + Confidently articulate successful solution integrations. + Share best practices internally and externally through summaries and press releases. + Secure customer references and maintain relevant industry certifications. **Growth and Revenue** + Achieve annual revenue and profit targets while driving long-term growth. + Develop robust business plans, including 1-year and 3-5-year strategic roadmaps. **Qualifications** + Bachelor's degree or equivalent experience. + Industry-specific certifications preferred. + 5+ years of industry experience; leadership experience preferred. + 5+ years of successful sales experience. + Experience working with executive leaders in Fortune 1000 companies. + Proven ability to grow services. **Knowledge, Skills, and Abilities** + Business maturity and executive presence. + Strong follow-up and negotiation skills. + Commitment to self-development. + Industry expertise and collaborative influence. + Excellent verbal, written, and presentation skills. + Proactive, creative problem-solving abilities. + Ability to build and maintain professional relationships. + Familiarity with Ricoh offerings and solution design processes. + Solid understanding of technology applications within the industry. **Working Conditions** + Office environment with standard lighting, ventilation, and noise levels. + Requires interpretation and application of complex data and instructions. + Minimal physical effort; primarily sedentary with occasional lifting of up to 10 lbs. + Travel required (approximately 30%), including overnight trips. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding ‘YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to Dedham, Ma so that you can adequately execute your job responsibilities. Your Impact - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #li-rb1 #pm19 We can recommend jobs specifically for you! Click here to get started.

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-RH1 #PM19 We can recommend jobs specifically for you! Click here to get started.