Ricoh jobs in Chicago, IL

PROFILE Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Field Service Technician is capable of handling a full workload in a standalone and or networked environment. Job Duties and Responsibilities * Achieves expected productivity levels associated with assigned workload and level of experience. * Manages territory, inventory, and customer relationships. * Demonstrates excellent technical and customer relation skills. * Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads. Demonstrates technical expertise * Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on assigned equipment. * Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions. * Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color, and multifunctional devices. * Demonstrates required digital competencies associated with assigned products and level assignment. * Completes technical training on new equipment as assigned. Manages territory * Effectively executes all required territory management and call handling procedures. * Works closely with sales partners to maximize equipment leads and upgrade opportunities. * Maintains and manages own parts inventory with a high degree of accuracy. * Adheres to territory back-up plans. * Completes all required administrative tasks in an accurate and timely manner. * Complies with all company policies. Customer Service * Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. * Provides technical assistance to less experienced technicians. * Exhibits professional appearance and demeanor at all times. * Maintains productive, professional relationships with all company personnel. * Is a positive and contributing team member. * Responsible for maintaining a "car stock" inventory. * Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically: * Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience. * Requires a valid state driver's license and minimum level of auto insurance coverage per company policy, as position entails extensive use of personal car while on company business. KNOWLEDGE, SKILLS, AND ABILITIES Typically: * Requires a strong working knowledge of electro-mechanical devices, electrical circuitry, electronics, and varying levels of digital competency. * Possesses methodical approach to resolving problems. * Possesses strong interpersonal and verbal communications skills. * Possesses excellent customer service skills including ability to follow up to ensure closure of issues. * Possesses ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications. * The technical aspect of this position requires following pre-established guidelines, using limited judgment. Judgment is used to analyze and determine the problem on the equipment (troubleshooting). It is also used in determining the need for routine servicing or parts to be installed. * Possesses working knowledge of and application of PC's and associated software applications. WORKING CONDITIONS, MENTAL, AND PHYSICAL DEMANDS * Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise. * Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot. It is necessary that all travel be done in a wide variety of weather conditions. * Working conditions regularly expose individuals to conditions that could result in minor cuts and burns, frequent exposure to chemical solvents and cleaners. * Shift work, overtime, stand-by and/or on-call may be required. * Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning service requests. * Routinely requires direct contact with the parts department to receive parts ordered. Also, routinely requires direct contact with the Field Technology Service Manager to review work, receive direction and discuss customers' concerns and problems. * Requires daily external contact with customers (typically office / IT managers and machine operators) for the purpose of investigating and resolving equipment problems. * The customer relations aspects of the job tend to be somewhat more diversified, however, most problems are resolved using past precedent. * Work has periodic stress related to an increased volume of service calls placed and occasional contact with dissatisfied customers. * Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. * Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. * In the case of technicians assigned a walking territory, extensive foot travel is necessary. * A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches, and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL, Rochester, NY or Meridian, ID locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead, Enablement and Onboarding position will play a vital role in overseeing the development, support, and training of New Hires and Client Support Advisors/SME's within the organization. This position requires a strategic leader capable of fostering a collaborative environment while ensuring operational consistency, quality training delivery, and continuous improvement across the greater organization. Primary Responsibilities * Lead and manage the Enablement and Onboarding team, providing guidance and support to New Hires and Client Support Advisors/SME position. * Implement and maintain programs and resources that enhance the capabilities and performance of impacted teams. * Collaborate with stakeholders to identify skills gaps and create tailored solutions to address these needs. * Ensure consistency in process, methods and materials to foster uniformity across the organization. * Monitor the progress of New Hires and Client Support Advisors/SME's, providing constructive feedback and assistance to ensure ongoing development and success. * Establish touchpoints and key performance indicators to evaluate the effectiveness of programs and adjust as needed based on qualitative and quantitative feedback. * Promote a culture of continuous learning and improvement within the team, encouraging innovation and knowledge-sharing. * Conduct regular team meetings to align objectives, share updates, and celebrate achievements. * Facilitate communication and collaboration between the enablement team and other departments to support organizational goals. the essential functions. Education and Experience * Bachelor's degree in human resources, Business Administration, or related field. * Minimum of 2 years of experience in training, leadership, enablement, or related roles. * Proven leadership experience, with the ability to motivate and develop teams. * Understanding of learning and development principles, instructional design, and adult learning theories. * Excellent communication and interpersonal skills. * Ability to analyze data and assess training effectiveness. * Familiarity with program management principles and methodologies. Physical Requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $61,600 - $100,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

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Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Working Hours: We are ideally seeking candidates that are able to work MST/PST time zones. Position Overview The HR Implementation Consultant (HR Consultant I) is responsible for evaluating and defining a client's needs while consulting in the configuration of our HR applications to meet their needs. This includes but is not limited to converting HR data, providing consultation on the implementation of performance management, onboarding and coordinating the use of our self-service portal. Primary Responsibilities * Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach * Provide industry leading customer service * Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products * Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements * Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process * Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent Education and Experience * Bachelor's degree is preferred * Previous customer service or client interfacing role preferred * Familiarity with a wide variety of HR concepts, practices and procedures preferred * Willingness to perform a full range of tasks and projects under supervision * Strong interpersonal communication, writing and organizational skills * Ability to handle confidential information with sensitivity * Solid understanding of Microsoft Office Suite and Excel Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,500 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This role is eligible for a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Description This role specializes in franchise accounts and is a vital team member responsible for proactively reaching out to potential franchisees, understanding their business needs, and promoting our products or services. This role demands a dynamic individual with excellent communication skills, a strategic mindset, and a passion for building lasting relationships within the franchise sector. Requirements The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Initiate outbound calls to potential franchisees to introduce our products/services and assess their business needs. * Build and maintain a pipeline of franchise prospects through effective lead generation and qualification. * Develop a deep understanding of our products/services and how they align with the unique requirements of franchise businesses. * Clearly articulate the value proposition to franchise prospects. * Cultivate and maintain strong relationships with franchise decision-makers. * Utilizing understanding of the franchise industry dynamics and tailor sales pitches accordingly. * Learn prospects' needs and business goals to provide tailored solutions and recommendations. * Using sales and negotiation skills, present Paylocity products and services that meet client's and prospects' needs, conduct product demonstrations via the web, prepare and present proposals, and provide appropriate follow-up throughout the sales and implementation process. * Possess an in-depth knowledge of Paylocity services, competitors services, products, internal sales tools, and processes. * Utilize cross functional relationships with implementation, solutions consultants, admins and cross-segment partners to drive sales results. * Partner with direct leadership to problem solve scenarios and suggest creative solutions that lead to movement through the sales process. * Act as a subject matter expert, providing guidance to clients on how to maximize the value of our products. Education and Experience * Minimum 2-3 years of sales experience, with 1+ years focusing on Mid/Major-Market-sized clientele (employee counts of 50+) * Experience with full cycle sales, including cold and warm outreach, execution of a sales model focused on analysis of customer needs, contract processing, and active account management. * Experience negotiating service agreements/contracts in pricing-bound sales environments without the aid of additional discounting. * Proven experience managing a portfolio of accounts and developing new business opportunities. * Has demonstrated the consistent ability to work on multiple intricate accounts at different stages of the sales process. * Proficient understanding of the HCM Industry including how to build strong cross-functional relationships with Implementation, Administrative, Consultative, Service, and external partners. * History of nurturing on-going relationships with the goal of supporting expansion plans. * Proven achievements in a sales environment such as meeting goals or quotas. * Self-driven, ambitious professional with the desire to consistently meet and exceed assigned quotas. * Ability to persuade and negotiate. * Strong active listening skills to be able to uncover client needs and objectives. * Strong written and oral communications skills to effectively present Paylocity. * Strong customer service skills. * Ability to establish priorities and work independently. * Must be proficient in Microsoft Office Suite. * Knowledge and proficiency with CRM's and business systems (ex. Salesforce, etc.) Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position $43,500 - $80,700/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! Description: In this role you will shape the user experience strategy for Paylocity's products. You will foster a collaborative culture, build strong cross-functional partnerships, and set a high bar for design craft. Leading the definition and implementation of design strategy across products, you will guide the team in creating holistic, end-to-end experiences. You are a storyteller, a driver of change, open to new possibilities, impact-oriented, and a great cultural fit. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead multiple teams and serve as a subject matter expert in generating complex solutions for intricate products, considering constraints, workarounds, and interconnected systems to enhance product design. • Oversee multiple workstreams and connect cross-organizational products to ensure a cohesive customer experience. • Influence product strategy across the ecosystem and solution areas, guiding others in defining large-scale and complex product designs based on user insights. • Provide high-level feedback and direction, helping teams synthesize complex challenges into clear, actionable user and client needs. • Manage resources across multiple products or the entire organization, including project scoping, advocating for headcount, allocating resources, and fostering strong team relationships. • Communicate and execute strategic visual design direction, engaging top-level leaders from concept to implementation across products, tools, and services. • Mentor and coach leaders and teams, fostering accountability as a core driver of success. • Responsible for team budgeting, assessing and growing design talent, presenting to executive leadership, and driving broader organizational understanding of UX. Education and Experience Required Skills • Extensive experience in UX or product design, supported by a degree in a relevant field • 15+ years equivalent practical background, with 5+ years leading one or more teams. Varied educational paths are valued when paired with strong design leadership and execution. • Strong portfolio showcasing the ability to communicate holistic, complex user flows and journeys across multiple products and platforms, including mobile, tablet, responsive design, native applications, accessibility, and localization. • Keen attention to detail and a high level of craft to create modern, delightful product experiences. • Experience coaching and mentoring designers, hiring and attracting top talent, and fostering an environment where designers grow, learn, and excel. • Proven leadership with the ability to influence at all levels of management. • Demonstrated ability to collaborate with senior leadership, ensuring alignment with product design strategy and long-term vision. Preferred Skills • Proven experience mentoring and coaching team members. • Strong design craft with expertise across multiple design fields, including UX, UI, design systems, and prototyping, with a demonstrated track record of a robust design process. • Experience collaborating with UX Research teams to interpret data and translate insights into actionable design decisions. • Ability to stay current with the latest design trends, tools, and technologies and adapt to evolving design requirements. • Experience leading AI and machine learning-driven design initiatives, partnering with data science teams, and driving large-scale implementation. Soft Skills • Expert communicator and facilitator when engaging with business stakeholders. • Relentlessly curious about tech and market trends, with the ability to adapt accordingly. • Strong advocate for user experience, ensuring the best possible outcomes. • Skilled at building relationships in highly collaborative environments. Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Airbase by Paylocity is an equal-opportunity employer. We are committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Airbase by Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting accessibility@paylocity.com Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! Position Overview Software Test Engineers work with dedicated product teams to ensure that our products are delivered against our customers' unmet needs. They are responsible for ensuring our software functions the way it is intended by creating testing plans, writing automated tests, performing manual ones and solving complex issues along the way. They work side by side with software engineers to improve overall software quality and recommend opportunities for improvement, take a feature from inception to delivery, leveraging testing best practices until it is fully automated. Who you are Enthusiastic about developing the best software available and providing the ultimate customer experience An advocate for continuous improvement of our software development process Interested in staying current by applying new technologies Able to work in a collaborative environment with a willingness to share your ideas Able to work independently on modules and complete tasks with high quality and contribute to high velocity, but unafraid to seek out suggestions from other team members Excited to work on cutting-edge technology During the first 6 month, you will: Understand customer needs and business goals. Often acts as the test lead for features or epics. Be adept at creating and executing comprehensive test plans for small to medium SaaS product features while collaborating with Product owners/analysts/managers and other Engineers. Analyze Production issues and regression bugs to identify and implement preventative measures. Help your team bring value to our customers by doing manual test runs when needed and identifying gaps in our team testing flow. Contribute to existing test automation suites. Consider future testing needs when designing test automation. Work with developers to create test harnesses that will enable test automation for hard-to-test features. Understand and consider technical dependencies when creating test strategies. Work within the scope of a team and participate in cross-team testing collaboration. Perform regularly exploratory testing on the product to ensure a high-quality level of product releases Solve testing issues. Monitor state of quality, raising awareness, and resolution of gaps in quality. Required Experience: Bachelor's degree in computer science or equivalent with 2+ years of professional experience. Demonstrated experience using automated frameworks such as Cypress, Playwright, etc. Demonstrated experience in implementing UI automation tests for modern consumer facing web applications Demonstrated experience in implementing API automated tests Experience with Continuous Integration/Continuous Delivery integrations or tooling (Team City/Octopus Deploy) Preferrable experience in writing MongoDB queries Desire to work in a dynamic environment, constantly learn and grow Strong sense of curiosity Ability to work effectively in an agile and remote-first team environment If you are excited about Paylocity, the technology, the team, the project, and can say yes to several or all of the criteria above, we're excited to hear from you. What are you waiting for? Physical requirements: Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer.Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a pension match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. #LIRemote Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers . Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! The Privacy Counsel plays a key role in advancing Paylocity's privacy program by identifying, assessing, and addressing privacy risks. This role partners closely with cross-functional stakeholders to promote consistent, effective data privacy practices that minimize risk and protect personal information. As a strategic advisor and hands-on contributor, the Privacy Counsel will provide thought leadership and practical guidance on a range of privacy matters, including contracting, regulatory compliance, privacy-by-design, data minimization, and information safeguarding. This position is a people leader role and is ideal for an attorney eager to shape and manage a best-in-class privacy program. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Partner with the Chief of Privacy to drive the execution of the enterprise privacy strategy and advance the privacy roadmap. • Maintain understanding and expertise of new and evolving privacy regulations including domestic and international laws and provide actionable guidance to ensure compliance and strategic alignment. • Act as subject matter expert and primary escalation point for data protection issues in contracting. • Draft, negotiate, and close privacy and data protection agreements with clients and vendors, and support data protection negotiation in commercial contracting process. • Work closely with commercial legal team on improvements to privacy contracting process, tools and related efficiencies. • Collaborate with cross-functional stakeholders - including sales, product, engineering, and operations - to embed privacy-by-design principles into product development and business processes. • Perform regular privacy assessments of new and existing business processes (including through data protection impact assessments as applicable). • Provide practical and timely advice to internal clients in compliance with applicable data protection requirements, including those relating to cross-border data transfers. • Draft, maintain, and optimize privacy-related templates, including DPA, consent notices, negotiation cheat sheets and playbooks, to support consistent and efficient implementation. • Advise the marketing and digital teams on global compliance requirements related to privacy practices in marketing initiatives, including use of cookies, demand generation, tracking technologies, and analytics. • Design and deliver engaging privacy and data protection training for employees across functions and levels. • Lead privacy due diligence for mergers and acquisitions and support the post-acquisition integration of privacy practices and controls. • Collaborate with stakeholders to develop, update, and enforce enterprise-wide privacy and data protection policies and procedures. • Manage and maintain public-facing privacy assets, including Paylocity's Privacy Center, ensuring timely updates to privacy notices, cookie policies, and FAQs. • Support privacy-related initiatives, providing legal advice and strategic guidance across business units on privacy risks, mitigations, and best practices. • Mentor and support data privacy team members. Education and Experience • J.D. from an accredited law school and admission to a State Bar • 6+ years of privacy experience in the SaaS space • In-depth knowledge of state and global privacy laws and regulations (e.g., GDPR, CCPA, HIPAA, BIPA, etc.) • People management experience • Experience leading a team of legal professionals, providing strategic guidance, mentorship, and performance oversight to support business-aligned legal outcomes and ensure compliance with regulatory and corporate standards. • Certifications in privacy (e.g., CIPP, CIPT, CIPM) are a plus • In-house experience a plus • Experience with different privacy frameworks, such as GAPP and NIST • Experience negotiating privacy aspects of SAAS and technology agreements • Strong understanding of engineering principles and best practices • Ability to translate privacy requirements into practical solutions and outcomes • Ability to exercise risk-based judgment and propose solutions to complex problems • Excellent problem-solving skills and the ability to work collaboratively in a team environment • Familiarity with OneTrust or other privacy management software • Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $160,000-$190,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer 401(k) match and other perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Position Overview The Distribution Assistant plays an integral role in making sure we provide exceptional service to our clients by accurately preparing and packaging payroll checks for delivery. Once a payroll has been processed, it is the responsibility of the distribution team to ensure that over two million payroll checks per month are accurately packaged and picked up by the courier service. The distribution team prints, inserts, and packs payroll checks, shipping them to clients based on their needs. Location: 1400 American Lane, Schaumburg, IL 60173 Reports To: Manager Distribution Compensation: $18.00/Hour Schedule: Monday - Wednesday, 11am - 7:30pm CST Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Accurately match each order's checks/vouchers and ensure printing and packing instructions are followed. * Review and sign off all pack out sheets for approval, indicating appropriate processes were followed. * Perform weekly inventory to ensure appropriate stocking of supplies. * Safely operate and troubleshoot printers, sealers, and inserting equipment. * Perform operator maintenance and minor repairs to printing and finishing equipment. * Act as keyholder to open and close the distribution center. (If needed) * Interact directly with outside technicians for more advanced equipment repair as necessary. Make service calls as needed for critical equipment repairs. * Assist with inventory control by conducting weekly inventory counts. * Department equipment and procedural SME's providing feedback to management, assisting with training new hires, and keeping training material up to date. * Respond and send e-mails related to CRM inquiries for any quality defects, tracking queries, delivery issue(s) and can remediate the issue and follow up accordingly to determine the root cause. * Timely and proactively follow up on client requests for resolution. * Assist with the printing and preparation of advanced Tax Distribution work. (If needed) * Research and maintain key intradepartmental documentation. * Responsible for assisting with nightly audit for accuracy and taking corrective action on identifiable issues, along with sending the tracking files in a timely manner. * Responsible for communication with shipping couriers as needed. * Provide feedback during team huddles and 1-1 meetings. * Available to work a fixed schedule, Part-time 3 days a week 8+ hours per day at the direction of the Manager. * Responsible for partnering with the Tax Distribution team to ensure mailing of timely payments to various state/local tax agencies, providing exceptional service to clients by accurately preparing and packaging agency checks for delivery. * Work overtime as needed, especially during year-end. * Other duties and projects as assigned. Education and Experience * Experience in packing, mail room or distribution environment desirable. * High School or GED equivalent preferred. * Must have 6 months of experience working at a PCTY Distribution center (if transitioning from Part-time to Full-time). * Strong attention to detail required. * Must be able to work independently with minimal supervision. Physical Requirements * Mobility is required for standing for long periods, sitting, walking, and bending. * Ability to regularly lift, hold, and carry objects weighing up to 30 pounds. * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! Position Overview This role manages a portfolio of SaaS products, focusing on driving user engagement, satisfaction, and long-term retention. You will lead and mentor a team of individual contributors helping them define long-term strategies, outcomes, and success metrics. Your role involves overseeing product development from ideation to execution, collaborating with cross functional teams to deliver high-impact products that foster customer loyalty and contribute to business growth. This position requires a customer-first approach throughout the product lifecycle and a deep understanding of market trends and competitive intelligence in your product areas. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hands-on experience with API design, developer tooling, or platform architecture. A background in technical product management, data platforms, or B2B SaaS integrations leveraging iPaaS or APIs. Experience scaling partner ecosystem to drive measurable business impact, with a focus on developer experience, partner experience and extensibility. Define and execute customer-centric product strategies, focusing on user engagement, satisfaction, and retention. Help PMs establish long-term strategies, success metrics, and competitive intelligence within their product areas. Build business cases for product initiatives, ensuring alignment with customer needs and market trends. Monitor product performance and adjust strategies based on feedback and market opportunities. Oversee the product lifecycle, ensuring timely delivery of solutions and addressing roadblocks and risks. Collaborate with Engineering and Design leadership on timelines, vision, and risks. Drive transparency, collaboration, and idea validation within the team to ensure alignment on product direction. Guide PMs in making opportunity/cost/resource trade-offs, with input from your leadership. Identify customer pain points and emerging trends to drive product improvements and innovation. Foster a data-driven, experimentation-driven culture to continuously improve product Offerings Promote adoption of new technologies (AI, automation) to enhance product capabilities and customer value. Partner with Sales, Marketing, and Customer Success to ensure alignment of product strategies with business goals. Guide PMs in evangelizing product visions to senior leadership and securing buy-in. Report on product progress and adjust strategies based on business trends and customer insights. Mentor and guide PMs, fostering a customer-first mindset and driving operational excellence. Promote a collaborative culture across teams, ensuring alignment on objectives and successful product delivery. Support the professional development of PMs and cultivate data-driven decision-making. Education and Experience BS degree or higher in related field. 5+ years of experience in product management with at least 2+ years in a leadership role within a fast-paced SaaS environment. Proven success in developing product vision and strategy, working backward from the customer. Strong track record of guiding a product's lifecycle through strategic thinking and creative problem-solving. Strong business acumen with the ability to relate produce metrics to business outcomes. Ability to successfully interface with stakeholders (technical and non-technical) at all levels, with exceptional communication and presentation skills. Experience collaborating with Sales, Marketing, and Customer Success teams to ensure alignment on customer-focused product strategies. Excellent analytical, organizational, written, and oral communication skills. Experience managing competing priorities and aligning multiple areas of the business around common goals. Demonstrated ability to influence senior leaders and secure buy-in on product strategies. Experience reporting on progress in business reviews and surfacing necessary adjustments based on data insights. Strong problem-solving skills, adaptability to change, and a willingness to learn in a fast-paced environment. A strong sense of curiosity, with a passion for innovation, continuous learning, and staying ahead of industry trends. Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $130,100/yr - $241,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** #LIremote Requirements:

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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Position Overview: We are seeking a detail-oriented and highly organized Event Specialist with a strong focus on registration management, tactical Event support, and Cvent expertise. This role is ideal for someone who thrives in the logistics and operational side of event planning and enjoys creating seamless attendee experiences. While the primary focus will be on in-person event logistics, experience with virtual event platforms is a valuable bonus. As an Event Specialist, you will be a key player in the execution of corporate events, responsible for managing attendee registration, coordinating event logistics, supporting the team administratively, and working within Cvent to build and maintain high-quality event programs. Primary Responsibilities To perform this role successfully, an individual must be able to manage multiple projects with precision and a high attention to detail. Core responsibilities include, but are not limited to: Registration & Attendee Management Build, test, and manage event registration sites using Cvent. Maintain accurate attendee databases; track RSVP responses and special requirements. Perform cross-checking of reporting and comparative analysis to ensure every detail is covered and considered during planning. Handle attendee inquiries and provide top-tier customer service via email and phone. Create and deploy registration-related communications including invitations, confirmations, reminders, and post-event surveys. Administrative Event Support Assist with event timelines, task lists, documentation, and meeting notes. Support venue sourcing, RFP creation, and BEO coordination including food & beverage, AV, and room layouts. Support creation of Proposal Decks, built in PowerPoint. Create and manage packing lists, event collateral, and shipping logistics. Assist with travel letters, signage, name badges, and registration materials. Cvent & Technology Support Manage the setup and testing of Cvent event builds, registration flows, and mobile apps. Support integrations between Cvent and other event technologies. Pull reports from Cvent for registration counts, custom questions, session tracking, and post-event data analysis. Event Execution & Onsite Logistics Support on-site registration desks, attendee check-in, signage setup, and event materials. Coordinate closely with vendors, venue staff, and internal stakeholders to ensure seamless execution. Troubleshoot event-day issues with a solutions-oriented mindset. Virtual Event Experience Support virtual or hybrid events on platforms such as Zoom, Webex, ON24, or similar. Assist in building session schedules, moderating virtual event components, or communicating platform instructions to attendees. Post-Event Tasks Reconcile registration and housing data with vendor invoices and hotel rooming lists. Compile and analyze post-event survey feedback and metrics. Maintain organized event records, financial tracking, and reporting documentation. Qualifications & Requirements Associate's degree or equivalent experience in event coordination, hospitality, or related field. 2-3 years of experience in event operations, with a strong emphasis on registration and logistics. Proficiency with Cvent or other registration/event management platforms required. Strong customer service orientation with a friendly and professional communication style. Exceptional attention to detail, organizational skills, and ability to prioritize. Comfortable working under tight deadlines and managing multiple events simultaneously. Collaborative team player with the ability to work cross-functionally. Must be flexible to travel up to 30% and support evening/weekend events as needed. Preferred Skills Experience with virtual event platforms such as Zoom, Webex, or ON24. Familiarity with CRM systems, PowerPoint, Excel, and event marketing tools. Strong writing skills for attendee communications and surveys. Knowledge of event metrics and analytics. Physical Requirements: Ability to travel frequently, including by car, plane, or other forms of transportation. Ability to drive for extended periods, often to client meetings, industry events, and other locations. Ability to lift and carry sales materials or promotional items, weighing up to 15 pounds when necessary. Ability to stand, walk, or engage in active discussions with clients for extended periods. Ability to navigate various environment, such as office buildings, trade shows, or outdoor spaces during sales visits. Ability to operate a mobile device, laptop, and other sales technology while on the go. Ability to communicate effectively in person, on the phone, and via email. Ability to engage in repetitive motions such as typing, dialing, or writing for extended periods when preparing reports, proposals, or emails. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $55,200-$60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you'll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role Paylocity's future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that'll take you from grad to a flourishing career with a position in Paylocity's early careers division! RESPONSIBILITIES * Support various members of the Corporate Accounting, Tax, and Accounting Operations teams, including Managers and Directors. * Support month-end close procedures, which may include prepaid expenses, accrued expenses, fixed assets, inventory, revenue recognition, billing, accounts payable, and various other accounting-related duties. Work would be related to journal entries, reconciliations, and other ad hoc analyses. * Assist with our interim and year-end audit procedures by compiling and organizing requested audit support for Manager review prior to submission. * Support our internal controls function, which may include help in updating process narratives and flowcharts, and other special projects, as assigned. * Support the External Reporting team to gain exposure to the SEC public company reporting process, including the development of the Company's Form 10-K. * Perform ad hoc financial analyses, reporting, and projects as needed. * Additional duties as assigned. REQUIREMENTS * Currently enrolled in a college degree program working toward a Bachelor's degree with an anticipated graduation between December 2026 through Spring 2027. * Accounting major preferred. * Strong academic performance, GPA of 3.2/4.0 or higher is preferred. * A basic understanding of US GAAP, accounting principles, and the core financial statements. SOFT SKILLS * Experience with MS Office, preferably Excel, Word, and Outlook. * Experience with ERPs (e.g. NetSuite) and Purchase-to-Pay tools (e.g. Coupa), a plus * Previous experience working in an office environment is preferred. * Strong interpersonal communication, writing, and organizational skills. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! About the Team Position Management sits at the heart of Paylocity's People Data ecosystem. We provide the source of truth for company and employee positions, making it simple and reliable for clients and internal product teams to create, manage, and use position data. Our platform powers experiences across the HCM suite, and we also offer a full-featured application that HR teams use directly to model their organization, plan changes, and keep their data clean and consistent. We are a product platform team that cares about reliable partnerships with the product teams that consume our data. Position Overview This role manages a team of software engineers to deliver high-quality, scalable solutions that support business objectives. You will be responsible for the technical execution, operational efficiency, and health of your team's engineering output, ensuring high-quality, scalable software delivery. You will foster a high-performing, collaborative team environment, mentor engineers, and drive continuous improvements in both product and process. This role requires strong leadership, a hands-on approach to problem-solving, and a focus on delivering impactful solutions. Primary Responsibilities We are looking for an Engineering Manager to lead the Position Management team and own the Position Management product area. In this role, you will: Turn the broader People Data and company strategy into a clear set of priorities and focus for your team, and keep that focus visible week to week. Own the product area end-to-end, especially when issues arise, and help the team respond and learn in a calm and accountable way. Understand the technical landscape well enough to ask good questions, challenge tradeoffs, and support your engineers in making sound decisions, even if you are not writing code every day. Ensure the team uses company standards and best practices, including paved roads, observability, and quality practices, so that our platform is dependable for others. Use data from quality, monitoring, and usage to guide decisions, not just intuition, and help the team improve its own metrics over time. Run a predictable delivery process using PDLC and agile practices, making sure work is well shaped, progress is visible, and outcomes are owned. Actively collaborate with product, design, and peer teams, handling feedback with a growth mindset and working for shared success, not just local optimization. Proactively manage engagement and performance on the team, giving clear feedback, recognizing growth, and addressing gaps early Lead and manage an engineering team, ensuring alignment with product and business goals. Manage team capacity and resource planning, ensuring the right talent is allocated to meet project goals. Stay up to date on industry trends and emerging technologies, applying relevant innovations to enhance team effectiveness. Education and Experience 5+ years of experience in software engineering, with 1+ years in a management role. Have prior experience leading an engineering team that owns a critical service, platform, or data domain, ideally with integrations across multiple products. Be comfortable operating in a mix of product and platform work, balancing client-facing needs with platform stability and long term maintainablity. Enjoy coaching engineers, setting clear expectations, and creating an environment where people feel safe to raise issues and move quickly without cutting corners. Think in systems: how changes ripple through other teams, how to design for scale and reliability, and how to make observability and quality in from the start. Communicate clearly with both technical and non-technical partners, and stay calm and solution focused when things go wrong. What success looks like in this role The Position Management team has a clear, realistic roadmap that is tied to the People Data and company strategy, and the team reliably delivers on it. Position data is trusted across the organization, with fewer surprises in downstream systems and strong alignment with peer teams that consume our data. The team has healthy engineering practices around testing, monitoring, and incident response, with issues understood and addressed rather than repeated. Planned vs unplanned work is balanced, and the team can invest in both new capabilities and foundational improvements without constant firefighting. Engineers on the team are growing in ownership and impact, and potential future leaders are being identified and developed. Stakeholders know what to expect from Position Management, feel informed, and see the team as a dependable partner for building new experiences. Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. #LI-Remote Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! We are committed to building a world-class team by hiring top talent globally. To ensure compliance, we use an Employer of Record model. Our ideal candidates would be based in Guadalajara, or the surrounding areas, with the right to work there, and be able to work within four hours of Eastern Standard Time. About Marketplace: Marketplace's mission is to empower businesses of all sizes to seamlessly connect, automate, and optimize their digital ecosystems. We are dedicated to simplifying the complexity of integrations by providing a diverse and dynamic marketplace of pre-built connections, APIs, and automation tools. By fostering collaboration among software providers and enabling effortless integration, we strive to unlock limitless possibilities for innovation, efficiency, and growth. What will you do: Software Engineers are key members of our product teams, responsible for designing, developing, and maintaining high-quality applications and services. Working closely with Product Owners, Software Test Engineers, and Business Stakeholders, they actively participate in the complete software development lifecycle in an agile environment, including technical design, coding, unit testing, integration testing, performance tuning, maintenance, test automation, deployments, and upgrades. They also collaborate with DevOps, DBAs, and Systems Engineers to optimize deployments and enhance team velocity and overall software quality. Software Engineers at Paylocity are passionate about crafting innovative solutions, ensuring high performance and reliability, and delivering seamless experiences for our users. Who you are: Enthusiastic about developing the best software available and providing the ultimate customer experience. An advocate for continuous improvement in our software development process and shortening cycle times for software releases. Interested in staying current by applying new technologies. Able to work in a collaborative environment with a willingness to share your ideas. Able to work independently on modules and complete tasks with high quality and contribute to high velocity, but unafraid to seek out suggestions from other team members. Excited to work on cutting-edge technology. Required Experience: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience (minimum 2 years of experience). 2-3 years of hands-on experience with full-stack web development. Must have experience in C# Must have experience in full stack engineering using modern UI frameworks like React(preferred) or Angular Good to have experience to Cloud (AWS preferred or GCP or Azure) Strong proficiency in Client-Side Programming (ReactJS, HTML, JavaScript, CSS). Well-versed in C#/.NET, ReactJS, and Cloud development (AWS serverless preferred). Proficient in designing, developing, and unit testing REST APIs, Web Services, and web applications. Experience with Microservices Architecture. Hands-on experience with Core AWS Services. Familiarity with Systems Architecture and Developer Tools. Experience with unit testing and integration test automation. Adaptable to change and eager to learn new technologies and approaches. Strong sense of curiosity, ownership, and responsibility. Ability to work effectively in an agile and team environment. Creative and effective in problem-solving. What success looks like: Understanding customer needs and business goals. Actively contributing to product features and delivering high-quality solutions. Advocating for best practices and balancing technical debt versus delivery speed. Decomposing complex outcomes into multiple software components that interact seamlessly. Understanding and addressing technical dependencies. Providing valuable feedback on proposed technical changes and implementations. Collaborating effectively across teams to drive feature development and deployment. Demonstrating passion for writing quality software and ensuring reliability through automation. Strengthening the team by sharing knowledge and mentoring junior engineers. Building strong relationships and communicating effectively with stakeholders. Proactively identifying and resolving system and software improvements. Managing risks, prioritizing tasks, and addressing production quality concerns efficiently. If you're excited about building innovative solutions, working with a collaborative and forward-thinking team, and pushing the boundaries of technology, we'd love to have you on board! Apply now and be part of Paylocity's journey toward excellence. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. #LIRemote Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview: Inbound Sales Development Representatives (ISDRs) are a crucial part of Paylocity's sales organization, responsible for managing and qualifying inbound leads. As the first point of contact, you will engage with prospects who have expressed interest in our payroll and HR solutions, helping them understand how Paylocity can support their business. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engage & Qualify Inbound Leads * Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates * Use a consultative sales approach to understand business needs and align them with Paylocity's solutions * Overcome objections and effectively communicate Paylocity's value proposition Optimize Lead Flow & Sales Handoff * Qualify and route inbound leads to the appropriate sales teams, ensuring seamless transitions * Set up sales meetings by positioning our solutions as a fit for the prospect's needs * Maintain a high standard for lead response time, ensuring timely engagement with all prospects Enhance the Client Experience * Build rapport with prospects, creating a positive first impression of Paylocity. * Provide real-time responses to inquiries via website chat to maximize engagement. * Support existing clients looking to expand services by directing them to the right teams. Leverage Technology & Sales Tools * Maintain accurate records in CRM systems (SalesLoft, Salesforce etc.) to track interactions and follow-ups. * Analyze trends from inbound inquiries and provide feedback on campaigns, messaging effectiveness, and market dynamics to help optimize sales strategies. * Stay informed on Paylocity's services, sales tools, and industry trends to provide knowledgeable responses. Education and Experience: * Bachelor's degree preferred or equivalent work experience * 1+ years of experience in payroll, HR, sales, or customer-facing roles * Strong verbal and written communication skills with a consultative approach * Excellent time management and organizational skills * Ability to adapt to a fast-paced, team-oriented environment * Tech-savvy with proficiency in CRM tools, MS Office, and sales engagement platforms * A growth mindset with the ability to receive and implement feedback Physical Requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position $47,000/yr - $50,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Field Specialist I, Advanced CIP As a Field Specialist I in Ricoh's Advanced CIP division, you'll be a strategic technical expert delivering high-level support across a wide range of Ricoh products and services. This role blends hands-on technical service with consultative problem-solving, customer relationship management, and business development. Key Responsibilities Technical Expertise Configure, install, troubleshoot, network, and maintain Ricoh products and services across multiple platforms. Lead complex service efforts and mentor peers in resolving advanced technical issues. Share expertise in equipment operations and adjustments based on specifications and documentation. Identify opportunities to increase product utilization and customer value. Customer Engagement Serve as a trusted advisor, anticipating customer needs and promoting Ricoh's full suite of support offerings. Manage your own schedule while supporting team workload coordination. Build and maintain strong, professional relationships with customers and Ricoh personnel. Workload Management Execute service calls efficiently using Ricoh's field call management systems. Deliver training, observe workflows, and present solutions to improve customer operations. Administrative Duties Meet response time, repair time, and quality benchmarks while managing costs. Complete all required documentation, logs, and reports accurately and on time. Maintain inventory (car stock or on-site) as assigned. Performance & Results Achieve productivity targets aligned with experience and workload. Participate in Ricoh's Extra Value programs and ensure proper billing. Take on additional duties as assigned. Qualifications Valid driver's license and auto insurance per Ricoh policy (for roles requiring travel). High school diploma required; coursework or experience in computers, electronics, mechanics, networking, and printing software preferred. Must meet certification requirements outlined in Ricoh's Technology Services Training Role Inventory (see document). Skills & Attributes Self-motivated, goal-oriented, and committed to continuous learning. Strong multitasking, prioritization, and organizational skills. Excellent interpersonal and communication abilities. Skilled in conflict resolution and maintaining professionalism under pressure. Proficient in Microsoft Office and mobile technologies. Working Conditions Extensive daily travel by car or foot, sometimes in varying weather conditions. Occasional overnight travel may be required. Physical demands include lifting up to 50 lbs, moving wheeled objects up to 400 lbs, and frequent bending or kneeling. May involve shift work, overtime, or on-call duties. Periodic stress due to deadlines, service volume, and customer interactions. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Job DescriptionDescription: The Senior Talent Acquisition Partner supporting our team will work very closely with the Talent Acquisition leader to ensure key deliverables are met while managing an industry aligning requisition load. Paylocity Senior Recruiters also partner heavily with our business leaders to develop and execute robust full cycle recruiting strategies to help each group identify and hire top talent, with a focus on diversity. The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Drive and manage the consistent generation of a healthy pipeline of high-quality candidates, with a focus on diversity, by driving initiatives across multiple sources including social media, web sourcing, Boolean searches, referrals Collaborate with hiring managers to deeply understand the needs of the business Create and own a flawlessly positive candidate experience Actively participate in continuous feedback and improvement of our tools and processes. Keep up to date with the latest trends in recruiting, the competitive landscape, market drivers, diversity and more, constantly educating and sharing this knowledge with your client, your team and peers. Other duties and projects as assigned. Education and Experience Bachelor's degree or high school diploma/GED with equivalent experience 5+ years of full-cycle technology recruiting experience with a successful track-record of talent acquisition in a fast-paced, high-growth environment. Early career (University) recruitment experience Global Talent Acquisition experience in the technology field preferred 2+ years of sourcing passive talent on various talent sourcing solutions such as: LinkedIn Recruiter, LinkedIn Talent Insights, Indeed Resume, Google X-Ray or equivalent talent profile search tools Agency experience preferred Prior inner department and/or cross-functional project lead experience and role specific compensation analysis partnering with HRBP or Compensation leads. Experience mentoring junior level or support level peers to ensure consistent and efficient process improvement. Proven track record of building deep stakeholder partnerships with hiring managers, tech management and others across the organization Prior experience partnering with mid to senior level technology hiring managers to develop and/or create efficient sourcing strategies. Passion for innovative sourcing and recruiting techniques to source and connect with diverse and difficult to find talent groups Data-driven and with an analytical mindset with the ability to identify metrics and data to back up your strategy Soft Skills: Proficient experience with Excel, OneNote, Outlook, Teams and/or Slack A passion for creating great candidate experience at every stage of the process Resilience and forward-thinking approach Proven problem solver with incredible attention to detail Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. #LIRemote Requirements:

Field Specialist I, Advanced CIP As a Field Specialist I in Ricoh's Advanced CIP division, you'll be a strategic technical expert delivering high-level support across a wide range of Ricoh products and services. This role blends hands-on technical service with consultative problem-solving, customer relationship management, and business development. Key Responsibilities Technical Expertise Configure, install, troubleshoot, network, and maintain Ricoh products and services across multiple platforms. Lead complex service efforts and mentor peers in resolving advanced technical issues. Share expertise in equipment operations and adjustments based on specifications and documentation. Identify opportunities to increase product utilization and customer value. Customer Engagement Serve as a trusted advisor, anticipating customer needs and promoting Ricoh's full suite of support offerings. Manage your own schedule while supporting team workload coordination. Build and maintain strong, professional relationships with customers and Ricoh personnel. Workload Management Execute service calls efficiently using Ricoh's field call management systems. Deliver training, observe workflows, and present solutions to improve customer operations. Administrative Duties Meet response time, repair time, and quality benchmarks while managing costs. Complete all required documentation, logs, and reports accurately and on time. Maintain inventory (car stock or on-site) as assigned. Performance & Results Achieve productivity targets aligned with experience and workload. Participate in Ricoh's Extra Value programs and ensure proper billing. Take on additional duties as assigned. Qualifications Valid driver's license and auto insurance per Ricoh policy (for roles requiring travel). High school diploma required; coursework or experience in computers, electronics, mechanics, networking, and printing software preferred. Must meet certification requirements outlined in Ricoh's Technology Services Training Role Inventory (see document). Skills & Attributes Self-motivated, goal-oriented, and committed to continuous learning. Strong multitasking, prioritization, and organizational skills. Excellent interpersonal and communication abilities. Skilled in conflict resolution and maintaining professionalism under pressure. Proficient in Microsoft Office and mobile technologies. Working Conditions Extensive daily travel by car or foot, sometimes in varying weather conditions. Occasional overnight travel may be required. Physical demands include lifting up to 50 lbs, moving wheeled objects up to 400 lbs, and frequent bending or kneeling. May involve shift work, overtime, or on-call duties. Periodic stress due to deadlines, service volume, and customer interactions. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.