Area Customer Service Coordinator
Ricoh job in Indianapolis, IN
Job Title: Area Customer Service Coordinator
Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
Roles and Responsibilities:
Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
Qualifications Must Have:
High school diploma with at least 12 months of relevant work experience
Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
Qualifications Nice to Have:
Additional education beyond high school is encouraged.
Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
Demonstrated with prior experience in customer service or related fields.
Commitment to personal growth and accountability through ongoing education and development opportunities.
In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.
Auto-ApplyCustomer Service Floater
Ricoh Americas Corporation job in Indianapolis, IN
**Job Title:** Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
**Roles and Responsibilities:**
+ Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
+ Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
+ Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
+ Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
**Qualifications Must Have:**
+ High school diploma with at least 12 months of relevant work experience
+ Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
+ Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
**Qualifications Nice to Have:**
+ Additional education beyond high school is encouraged.
+ Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
+ Demonstrated with prior experience in customer service or related fields.
+ Commitment to personal growth and accountability through ongoing education and development opportunities.
In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Dir Sales Support - MRI
Indianapolis, IN job
**Dir Sales Support - MRI - req1592** The Director Sales Support serves as a national commercial leader tasked with driving revenue growth for the assigned modality. The incumbent monitors and drives pipeline activities with modality sales specialists. Additionally, the director collaborates with interdisciplinary team members for the development and deployment of sales strategies across various customer segments and including all applicable components of a broad customer solution. The individual in this role is accountable for providing feedback on programs/initiatives/competitive market insights to support the BU.
**RESPONSIBILITIES**
+ This is a remote, field based position with frequent travel, including overnights.
+ **Pay Information: $190K base salary plus target incentive.**
+ Manage a sales team of modality specialists who partner with sales colleagues across the country to drive bookings for the product line.
+ Develop, manage and grow KOL partnerships (VOC), connecting to departments within CMSU (service, product, etc.)
+ Achieve short- and long-term financial targets for the product line.
+ Develop and implement targeted new sales and upgrade programs with CMSU business units for existing customers.
+ Provides proactive analyses with applicable CMSU team members to ensure seamless delivery for high visibility installations/turnovers and engages with team to solution issues that are identified.
+ Collaborate with the BU Director in order to address legal/regulatory issues, bridge training gaps, and facilitate communications with key leaders and/or customers.
+ Strategize with field sales across markets on managing the orders and revenue forecast.
+ Support developing strategies to increase visibility and win rate and track progress.
**QUALIFICATIONS**
+ Customer orientation; Ability to provide a polished delivery in internal and external settings
+ Understanding of healthcare landscape, trends, and customer objectives
+ People management and sales leadership experience
+ Must have excellent presentation skills
+ Multi-modality expertise is a plus; Strong knowledge of applicable modality (MRI)
+ Teamwork through cross functional collaboration
+ Deal making experience; Knows how to structure a deal; Negotiation skills; Problem-Solving
+ 4 Year / Bachelor's Degree Equivalent work experience in lieu of degree
+ 10 years Senior-Level sales and management experience in Diagnostic Imaging. 15 years preferred.
+ **Pay Information: $190K base salary plus target incentive.**
\#LI-NA1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Copier Account Executive
Carmel, IN job
**About the Role** Canon USA is seeking a Copier Account Executive (Executive, Technical Sales) for the Mid-West and Southeast regions. The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives-including CEOs, CIOs, and CFOs-to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer accounts and territories, coordinating product launches and updates, organizing events and tradeshows, and applying professional expertise to resolve routine issues within company policies.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
**Your Impact**
- Develop strategies to increase Sales with key decision makers in the Dealer Sales Channel and with End User Promotes the business relationship between company and Assigned Dealers and/or Offices
- Communicates effectively with Fortune 500 Customers including CEO, CIO, and CFO's presenting High Level Sales Strategies, ROI, and Technical Workflow analysis
- Assists the Dealer Sales Channel and End User Customers with technical knowledge that allows for detailed analysis and recommended hardware and software solutions
- Manages Dealer Sales Channel account accounts, territories, marketing program implementation, education, and other Channel related support
- Conducts High Level Introductory Sales Calls. Provides Retail Sales Channel proposal development and bid support assistance
- Coordinates and implements product launches and equipment/software updates with Dealer Sales Channel
- Manages coordinator of certain events/tradeshows
- Mid-level position where decisions are made within established policies and standard practices
- Possesses specialized knowledge or skills in a particular functional area
- Learns to use professional concepts
- Applies company policies and procedures to resolve routine issues
- Has working knowledge of company products and services
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues
**About You: The Skills & Expertise You Bring**
- Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience
- Experience with copier sales / A3 market required
- B2B retail sales and/or customer face to face, copier dealer, copier manufacturer experience preferred
- Experience selling directly to end users is required
- CompTIA CDIA/CDIA+ Certification is a plus
- CompTIA Network+ Certification is a plus
- 5+ years in sales/sales support and industry related experience
- Travel of over 75% or more in the assigned region is expected for this position
-
This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel
-
Individual must possess a clean valid state driver's license in order to obtain the position
-
This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. This role is eligible for commissions under the terms of an applicable plan.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) .
\#CUSA
**Workstyle Description**
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
**Posting Tags**
\#PM19 #LI-AV1 #LI-REMOTE
**Location** _US-IL-Itasca | US-OH-Cleveland | US-KS-Kansas City | US-OK-Oklahoma City | US-MO-St. Louis | US-MI-Southfield | US-IN-Carmel | US-TX-Houston | US-KY-Louisville | US-NE-Omaha | US-AR-Little Rock | ..._
**Company** _Canon U.S.A., Inc._
**Requisition ID** _32547_ **Category** _Sales/Business Development_ **Position Type** _Full-Time_ **Workstyle** _Virtual_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
XR Clinical Applications Specialist
Indianapolis, IN job
**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services.
**RESPONSIBILITIES**
+ **Pay Information: Min $78,600 to Max $126,500**
+ **Requires 80-90% nation wide travel.**
+ Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
+ Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
+ Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services.
+ Determine whether client needs additional training or development and preparing additional training as determined by need.
+ Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
+ Complete site reports documenting the daily training details.
+ Provide Pre/Post Communications for both internal and external customers.
+ Maintain technical and clinical proficiency.
+ Diagnose and resolve problems affecting system performance and image quality.
+ Escalate any unresolved issues pertaining to system performance and image quality.
+ Work with service engineers as needed.
+ Complete Alerts and PCR's when applicable.
+ Provide mid-week update to Applications Management and local Canon Team.
**QUALIFICATIONS**
+ Excellent project management skills.
+ Excellent verbal communication skills.
+ Excellent written communications skills.
+ Excellent presentation/platform skills.
+ Previous teaching experience a plus.
+ Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT.
+ Must maintain active motor vehicle/driver's license from the state where the specialist resides.
+ 2 Year / Associate's Degree Radiologic Technologist in the specific modality.
+ 5 years Clinical experience at a hospital or imaging center.
+ **Pay Information: Min $78,600 to Max $126,500**
\#LI-NA1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Delivery & Set up Driver
Ricoh Americas Corporation job in Indianapolis, IN
**Delivery and Set-Up Driver** **$1000 Sign On Bonus for New Ricoh Team Members!!** Profile** The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards.
**Job Duties and Responsibilities**
+ Ensure safe and accurate delivery of equipment to the designated location.
+ Maintain logbooks in accordance with DOT regulations, whether electronic or manual.
+ Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws.
+ Perform simultaneous pick-up of products during deliveries to minimize costs.
+ Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices.
+ Participate actively in Safety Programs.
+ Pre-call customers when necessary.
+ Achieve expected productivity levels aligned with assigned workload and experience.
+ Demonstrate excellent technical skills and customer relation skills.
+ Identify and address customers' needs, referring calls to the appropriate party as required.
+ Provide constructive feedback to the service and process team regarding networking and installation initiatives.
+ Offer basic customer training on standalone and network printing devices.
+ Complete technical training on new equipment as required.
+ Maintain a professional appearance by adhering to the driver uniform standards.
+ Contact Dispatch and/or the service department if a technician is needed.
+ Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation.
+ Ensure equipment is properly loaded and secured in the van/truck.
+ Use a phone to capture electronic customer signatures upon completing scheduled transactions.
+ Ensure all paperwork is signed and processed correctly as required.
+ Load and off-load trucks as needed.
+ Assist in training new Delivery Drivers on new products and proper loading techniques when applicable.
+ Follow all accident/incident reporting guidelines and procedures.
+ Conduct cycle counts and inventory reconciliation when required.
+ Reconcile inventory at the end of the day based on route completion and report any discrepancies.
+ Meet productivity and quality standards as outlined by the manager.
+ Manage inventory valued at up to $1,000,000.
+ Overnight stays may be required.
+ Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks.
+ Perform additional duties as assigned.
**Qualifications (Education, Experience, and Certifications)**
**Required:**
+ A safe driving record and history.
+ Online technical training focused on networking and installation.
+ On-the-job training with field technicians at customer locations or at the Transfer Center.
+ Eligibility to drive a commercial vehicle according to FMCSR regulations.
+ Valid driver's license in accordance with company policy.
+ A minimum of two years of medium-duty truck driving experience.
+ Successful completion of a road test.
+ A valid and current medical card.
+ Be at least 20 years of age, properly licensed in the current state of residence.
+ High school diploma or equivalent education.
+ A valid commercial driver's license if applicable per state regulations.
+ Ability to read maps and utilize electronic GPS.
+ Overnight stays may be required based on DOT regulations or peak periods.
**Knowledge, Skills, and Abilities:**
+ Ability to physically handle oversized and heavy equipment.
+ Capability to identify at-risk behaviors and make quick corrections.
+ Strong customer presentation and communication skills.
+ Familiarity with and ability to learn smart phones and tablets with handheld electronic technology.
+ Basic computer skills.
+ Adequate technical skills to install and network equipment.
+ Methodical approach to resolving problems.
+ Adequate reading, math skills, and legible handwriting.
+ Certification on the operation and use of warehouse equipment such as forklifts and stair climbers may be required.
**Working Conditions, Mental and Physical Demands:**
+ Working conditions could result in serious injuries if appropriate lifting or moving procedures and road rules are not followed.
+ Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level.
+ Physical effort is required to lift equipment weighing up to 100 pounds and move equipment that may weigh up to 1,000 pounds.
+ Work assignments are diversified, including interpreting, comprehending, and applying complex materials, data, and instructions, as well as preparing, providing, and conveying diversified information.
+ Typically, work occurs in a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation and a normal range of temperature and noise levels.
+ Frequent exposure to chemical solvents and cleaners.
+ Ability to work independently.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Records Technician I
Carmel, IN job
Under general supervision, is responsible for digitizing, maintaining and retrieving company records as required. Verifying and documenting records stored by following established cataloging system. **Responsibilities** + Maintain files + Retrieve files from Records Center for client use as requested; Deliver files to clients within established time frames; Ensure returned files are properly logged and placed back in their proper location
+ Prepare files to be sent for storage. When needed, arranges for files to be retrieved from storage
+ Maintain cataloging process, procedures as well as rules and regulations
+ Evaluate current cataloging system for completeness, efficiency and usefulness by taking inventories and reviewing retrieval needs
+ Shift files to accommodate needed space as needed
+ Create files through data entry into file tracking software, apply labels to folders, inter-filing (by alphabetical order and sort by number)
**May possibly perform any of the following functions at the direction of the Site Records Manager:**
+ May be requested to perform document scanning
+ Due to changing technology and new laws in regard to record-keeping, will be required to learn new features and functionalities of the file tracking software and keep abreast of new regulations
**Qualifications**
+ HS Diploma or equivalent
+ 0-1 years' experience working with records
+ Keep abreast of state records laws
+ Knowledge of records software systems, scanners, filing, storage and disposal procedures; Proficiency in computer skills especially when using records tracking system for quick retrieval, filing and storage of files.
+ Excellent customer service, professional attitude and appearance are a must
+ Ability to work overtime & meet deadlines
**PHYSICAL DEMANDS**
+ Physical activity required including bending, reaching, lifting and prolonged periods
+ Ability to lift up to 50 lbs
**What We Offer:**
+ Competitive pay & benefits!
+ Comprehensive training and development programs that prepare employees to advance from within
+ A company focused on creating a positive work and client environment
+ Employee discounts on entertainment, products, and services nationwide!
**_Come Join Our Team!_**
**Job Locations** _US-IN-Carmel_
**Posted Date** _2 months ago_ _(10/28/2025 10:21 AM)_
**_Requisition ID_** _2025-20397_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Administrative/Clerical_ **_Position Type (Portal Searching)_** _Regular Part-Time_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
First Responder Print Specialist
Ricoh Americas Corporation job in Indianapolis, IN
**Job Title:** Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience.
**Roles and Responsibilities:**
Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests.
Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations.
Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs.
Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization.
Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly.
Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution.
**Qualifications Must Have:**
High School Diploma (or equivalent) with a passion for technical support and customer service excellence.
Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support.
Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware.
**Qualifications Nice to Have:**
Additional education beyond high school diploma, further enhancing technical expertise and customer service skills.
Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables.
If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Business Sys Analyst Sr
Indianapolis, IN job
**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams.
**RESPONSIBILITIES**
+ **Accountability**
+ Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream.
+ Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners.
+ Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
+ **Process Management**
+ Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies.
+ Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides.
+ Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
+ **Collaboration & Support**
+ Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
+ Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions.
+ Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms.
+ **Senior Role**
+ Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap.
+ Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream.
+ Lead meetings to discuss dependencies and impact of changes across all workstream.
**QUALIFICATIONS**
+ Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition.
+ Hands-on experience with **Salesforce CRM** , including:
+ Territory Management for sales alignment and coverage.
+ Account Sharing Models for visibility and collaboration.
+ Opportunity Management for pipeline tracking and forecasting.
+ Deal Approval Workflows for discounting and compliance.
+ Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting.
+ **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.**
+ Order-to-Cash and Revenue Management modules for accurate billing and compliance.
+ Integration between CRM and ERP systems, including middleware or API-based solutions.
+ Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms.
+ Familiarity with revenue recognition standards (ASC 606) and compliance considerations.
+ Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems.
+ Preference for exposure to Install Base functionality for managing assets and service entitlements.
+ Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies.
+ Excellent communication skills and the ability to develop and maintain effective internal and external working relationships.
+ Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc).
+ Deep understanding of application structures, functions, and processes.
+ Demonstrated ability to lead complex business process reengineering efforts.
+ Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
+ Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions.
+ Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream.
+ Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Bindery Clerk
Indianapolis, IN job
Under general supervision, the bindery clerk binds printed material by setting up and operating finishing equipment, verifies quality and maintains equipment and supplies. **Responsibilities** · Review, prioritize and perform production requests according to complexity and urgency
· Ensure that the output is quality checked and accurately meet the instructions as submitted
· Achieve production and quality standards by observing equipment operations
· Detect malfunctions and deviations and adjust controls to correct
· Controls costs by conserving use of equipment and supplies
· Deliver requested jobs within established timeframes
· Additional duties as requested by manager
**Qualifications**
.
+ High School Diploma or comparable work experience
+ Previous experience with a wide range of finishing and bindery equipment
+ Must be familiar with of finishing and bindery equipment including padder, cutter, drill press, electric punch, comb opener, folder and off-line tape binder
+ Some computer experience preferred
+ Ability to meet deadlines and understand time issues
+ Ability to prioritize and work with co-workers, supervisors and customers
+ Ability to resolve customer issues and take responsibility for work performed
+ Good customer service skills, professional attitude and appearance a must
+ Good communication skills, written, read and verbal
**PHYSICAL DEMANDS**
+ Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers
+ May lift and/or move up to 50 lbs
**What We Offer:**
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
**_Come Join Our Team!_**
**Job Locations** _US-IN-INDIANAPOLIS_
**Posted Date** _2 months ago_ _(10/14/2025 12:52 PM)_
**_Requisition ID_** _2025-20332_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Administrative/Clerical_ **_Position Type (Portal Searching)_** _Regular Full-Time_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
Field Representative II, First Responder Print
Ricoh Americas Corporation job in Indianapolis, IN
Job Title: Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience.
Roles and Responsibilities:
Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests.
Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations.
Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs.
Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization.
Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly.
Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution.
Qualifications Must Have:
High School Diploma (or equivalent) with a passion for technical support and customer service excellence.
Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support.
Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware.
Qualifications Nice to Have:
Additional education beyond high school diploma, further enhancing technical expertise and customer service skills.
Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables.
If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.
Auto-ApplyWarehouse Associate
Carmel, IN job
Under general supervision, is responsible for picking, packing and shipping of all inbound and outbound shipments along withthe duties associated with shipment preparation. The incumbent prepares bills of lading for freight carriers, assists in loading trucks and obtains signatures on shipments. Responsible for counting & recording material to ensure accuracy of shipment and receipt; performs related duties as required.
**Responsibilities**
+ Assemble orders and prepare goods for shipment
+ Record shipment data, including weight, charges, and space availability
+ Assists in the handling of materials and items from receiving area to designated bin locations
+ Facilitates outbound shipments using proper packing methods and 3rd party delivery services
+ Fulfills orders that are ready for shipment via will call, delivery or install
+ Receive and unpack materials and supplies
+ Report damages and discrepancies to request reimbursement or re-shipment
+ Maintain logs of all shipments outgoing and incoming
+ Fills requisitions, work orders or requests for materials, tools, or other stock items and distributes accordingly
+ Allocates product to appropriate rack, shelf or bin location according to predetermined sequence such as size, type, brand or product code
+ Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
**_May possibly perform any of the following functions at the direction of management:_**
+ Handle hazardous materials
+ Effectively maneuvers through computer system in order to perform specified duties
+ Assists with execution of weekly cycle counts to ensure inventory integrity
+ Unpacks and examines incoming shipments, rejects damaged items, records shortages and corresponds with shipper to rectify damages and shortages
+ Posts weights and shipping charges and affixes postage
+ Marks materials with identifying information
**Qualifications**
+ High school Diploma or equivalent
+ Minimum 1 year of warehouse, distribution, manufacturing, or production experience
+ Experienced operating power tool equipment including but not limited to cherry picker, reach truck, pallet jack, etc.
+ Previous experience with material handling is required
+ Working knowledge of scanning equipment, internal database tracking system, dollies and carts
+ Basic computer skills
+ Excellent customer service, professional attitude and appearance are a must
+ Ability to work overtime & meet deadlines
**Physical Demands**
Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
May lift and/or move up to 50 lbs.
Experience operating power tool equipment
If required to operate a forklift, must be forklift certified and be able to use hand truck to move, convey or hoist shipments from shipping and receiving platform to storage or work
**What We Offer:**
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
**COME JOIN OUR TEAM!**
**Job Locations** _US-IN-Carmel_
**Posted Date** _1 week ago_ _(12/4/2025 11:48 AM)_
**_Requisition ID_** _2025-20489_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Warehouse/Shipping_ **_Position Type (Portal Searching)_** _Temporary Full-Time_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
Field Support Representative I, II, III
Carmel, IN job
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).
NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.
**Responsibilities**
**CUSTOMER SERVICE**
· Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
**MAIL/PACKAGES/POUCHES**
· Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
· Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
· Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
· Log outgoing and incoming items as required and review for accuracy/completeness.
· In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.
**SUPPLIES/COPYING/FAXING/ADMINISTRATION**
· Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
· Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
· Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
· May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
· Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
· Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
· Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.
**May possibly perform any of the following functions at the direction of the Site Manager:**
· Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
· Provide reception work such as answering telephones, taking messages and greeting visitors.
· Move boxes, supplies or furniture; replace light bulbs.
· May be requested to perform document scanning.
· Prepare outgoing items for shipping.
· Additional responsibilities that other employees at that site do not perform.
May prepare reports in order to measure productivity and prepare billing charges.
**Qualifications**
+ High school diploma or equivalent
+ 1-3 years' experience working in a mailroom or professional office environment.
+ Capable of performing the basic job functions under general direction.
+ Basic knowledge of metering, weighting, logging and other shipping procedures.
+ Basic computer skills required.
+ Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
+ General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
+ Contacts may occasionally be outside own department.
+ Contacts involve the exchange of information or data requiring some explanation or interpretation.
+ Excellent customer service, professional attitude and appearance are a must
+ Ability to work overtime & meet deadlines
+ Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.
**PHYSICAL DEMANDS/ WORKING CONDITIONS**
+ Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
+ May lift and/or move up to 50lbs.
+ Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
+ Good organizational skills
**What We Offer:**
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
**_Come Join Our Team!_**
**Job Locations** _US-IN-Carmel_
**Posted Date** _2 weeks ago_ _(12/1/2025 8:56 AM)_
**_Requisition ID_** _2025-20473_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
Senior Account Executive
Carmel, IN job
About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to Carmel, IN so that you can adequately execute your job responsibilities.
Your Impact
* Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more.
About You: The Skills & Expertise You Bring
* Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
* Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA
Workstyle Description
Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company.
Posting Tags
#PM-19 #LI-RH2 Responsibilities - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. Qualifications - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance.
Auto-ApplyCopy Operator
Indianapolis, IN job
The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.
**Responsibilities**
+ Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
+ Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
+ Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
+ Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
+ Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction
+ Help to open and close the print center; Assist in keeping the center neat and professional looking
+ Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing
+ Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
_May possibly perform any of the following functions at the direction of the Site Manager:_
+ Send, receive and deliver faxes
+ May be requested to perform document scanning
+ Prepare mail/packages for shipping orders
+ Provide light housekeeping such as making coffee and keeping conference rooms orderly
+ Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site
+ May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager
**Qualifications**
+ High school Diploma or equivalent
+ 1-5 years experience working directly in a print center
+ Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job
+ Knowledge of machine operations from low to high volume high speed duplicating equipment
+ Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters
+ Close supervision involving detailed instructions and constant checking on work performance
+ Excellent customer service, professional attitude and appearance is a must
+ Ability to work overtime & meet deadlines
+ Ability to follow directives and handle physical demands
+ Possess strong communication skills
**PHYSICAL DEMANDS**
+ Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers
+ May lift and/or move up to 50 lb
**What We Offer:**
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
**_Come Join Our Team!_**
**Job Locations** _US-IN-INDIANAPOLIS_
**Posted Date** _5 days ago_ _(12/8/2025 11:11 AM)_
**_Requisition ID_** _2025-20506_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
Delivery & Set up Driver
Ricoh job in Indianapolis, IN
Delivery and Set-Up Driver
$1000 Sign On Bonus for New Ricoh Team Members!!
Profile
The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards.
Job Duties and Responsibilities
Ensure safe and accurate delivery of equipment to the designated location.
Maintain logbooks in accordance with DOT regulations, whether electronic or manual.
Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws.
Perform simultaneous pick-up of products during deliveries to minimize costs.
Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices.
Participate actively in Safety Programs.
Pre-call customers when necessary.
Achieve expected productivity levels aligned with assigned workload and experience.
Demonstrate excellent technical skills and customer relation skills.
Identify and address customers' needs, referring calls to the appropriate party as required.
Provide constructive feedback to the service and process team regarding networking and installation initiatives.
Offer basic customer training on standalone and network printing devices.
Complete technical training on new equipment as required.
Maintain a professional appearance by adhering to the driver uniform standards.
Contact Dispatch and/or the service department if a technician is needed.
Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation.
Ensure equipment is properly loaded and secured in the van/truck.
Use a phone to capture electronic customer signatures upon completing scheduled transactions.
Ensure all paperwork is signed and processed correctly as required.
Load and off-load trucks as needed.
Assist in training new Delivery Drivers on new products and proper loading techniques when applicable.
Follow all accident/incident reporting guidelines and procedures.
Conduct cycle counts and inventory reconciliation when required.
Reconcile inventory at the end of the day based on route completion and report any discrepancies.
Meet productivity and quality standards as outlined by the manager.
Manage inventory valued at up to $1,000,000.
Overnight stays may be required.
Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks.
Perform additional duties as assigned.
Qualifications (Education, Experience, and Certifications)
Required:
A safe driving record and history.
Online technical training focused on networking and installation.
On-the-job training with field technicians at customer locations or at the Transfer Center.
Eligibility to drive a commercial vehicle according to FMCSR regulations.
Valid driver's license in accordance with company policy.
A minimum of two years of medium-duty truck driving experience.
Successful completion of a road test.
A valid and current medical card.
Be at least 20 years of age, properly licensed in the current state of residence.
High school diploma or equivalent education.
A valid commercial driver's license if applicable per state regulations.
Ability to read maps and utilize electronic GPS.
Overnight stays may be required based on DOT regulations or peak periods.
Knowledge, Skills, and Abilities:
Ability to physically handle oversized and heavy equipment.
Capability to identify at-risk behaviors and make quick corrections.
Strong customer presentation and communication skills.
Familiarity with and ability to learn smart phones and tablets with handheld electronic technology.
Basic computer skills.
Adequate technical skills to install and network equipment.
Methodical approach to resolving problems.
Adequate reading, math skills, and legible handwriting.
Certification on the operation and use of warehouse equipment such as forklifts and stair climbers may be required.
Working Conditions, Mental and Physical Demands:
Working conditions could result in serious injuries if appropriate lifting or moving procedures and road rules are not followed.
Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level.
Physical effort is required to lift equipment weighing up to 100 pounds and move equipment that may weigh up to 1,000 pounds.
Work assignments are diversified, including interpreting, comprehending, and applying complex materials, data, and instructions, as well as preparing, providing, and conveying diversified information.
Typically, work occurs in a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation and a normal range of temperature and noise levels.
Frequent exposure to chemical solvents and cleaners.
Ability to work independently.
Auto-ApplyFirst Responder Print Specialist
Ricoh Americas Corporation job in Carmel, IN
**Job Title:** Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience.
**Roles and Responsibilities:**
Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests.
Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations.
Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs.
Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization.
Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly.
Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution.
**Qualifications Must Have:**
High School Diploma (or equivalent) with a passion for technical support and customer service excellence.
Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support.
Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware.
**Qualifications Nice to Have:**
Additional education beyond high school diploma, further enhancing technical expertise and customer service skills.
Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables.
If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Copier Account Executive
Carmel, IN job
About the Role Canon USA is seeking a Copier Account Executive (Executive, Technical Sales) for the Mid-West and Southeast regions. The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives-including CEOs, CIOs, and CFOs-to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer accounts and territories, coordinating product launches and updates, organizing events and tradeshows, and applying professional expertise to resolve routine issues within company policies.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Develop strategies to increase Sales with key decision makers in the Dealer Sales Channel and with End User Promotes the business relationship between company and Assigned Dealers and/or Offices
- Communicates effectively with Fortune 500 Customers including CEO, CIO, and CFO's presenting High Level Sales Strategies, ROI, and Technical Workflow analysis
- Assists the Dealer Sales Channel and End User Customers with technical knowledge that allows for detailed analysis and recommended hardware and software solutions
- Manages Dealer Sales Channel account accounts, territories, marketing program implementation, education, and other Channel related support
- Conducts High Level Introductory Sales Calls. Provides Retail Sales Channel proposal development and bid support assistance
- Coordinates and implements product launches and equipment/software updates with Dealer Sales Channel
- Manages coordinator of certain events/tradeshows
- Mid-level position where decisions are made within established policies and standard practices
- Possesses specialized knowledge or skills in a particular functional area
- Learns to use professional concepts
- Applies company policies and procedures to resolve routine issues
- Has working knowledge of company products and services
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience
- Experience with copier sales / A3 market required
- B2B retail sales and/or customer face to face, copier dealer, copier manufacturer experience preferred
- Experience selling directly to end users is required
- CompTIA CDIA/CDIA+ Certification is a plus
- CompTIA Network+ Certification is a plus
- 5+ years in sales/sales support and industry related experience
- Travel of over 75% or more in the assigned region is expected for this position
-
This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel
-
Individual must possess a clean valid state driver's license in order to obtain the position
-
This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. This role is eligible for commissions under the terms of an applicable plan. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-AV1 #LI-REMOTE We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyArea Customer Service Coordinator
Ricoh Americas Corporation job in Indianapolis, IN
**Job Title:** Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
**Roles and Responsibilities:**
+ Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
+ Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
+ Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
+ Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
**Qualifications Must Have:**
+ High school diploma with at least 12 months of relevant work experience
+ Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
+ Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
** **
**Qualifications Nice to Have:**
+ Additional education beyond high school is encouraged.
+ Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
+ Demonstrated with prior experience in customer service or related fields.
+ Commitment to personal growth and accountability through ongoing education and development opportunities.
In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Senior Account Executive
Carmel, IN job
**About the Role** Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work.
Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations.
So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today!
This role requires you to live within a reasonable commuting distance to Carmel, IN so that you can adequately execute your job responsibilities.
**Your Impact**
- Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services.
- Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts.
- Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement.
- Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs.
- Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams.
- Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts.
- Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more.
**About You: The Skills & Expertise You Bring**
- Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience.
- Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry.
- Sport a successful track record of persuading others to pursue innovative ideas.
- Command strong communication skills centered around a desire to build solid working relationships.
- Embrace the ability to effectively work independently and manage time precisely.
- Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $50,000-$63,160 annually.
This role is eligible for incentive compensation under the terms of an applicable plan and/or policy.
Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually.
This role is also eligible for a transportation allowance.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) .
\#CUSA
**Workstyle Description**
Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company.
**Posting Tags**
\#PM-19 #LI-RH2
**Location** _US-IN-Carmel_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33657_ **Category** _Sales/Business Development_ **Position Type** _Full-Time_ **Workstyle** _Sales_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.