Ricoh jobs in Portland, OR - 29 jobs

Profile** The Site Manager is accountable for the daily operations of a small to medium-sized site and manages a small team. This role oversees contracted services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services. Responsibilities include talent assessment, staff development, performance management, and employee counseling with support from assigned leadership. **Key Responsibilities** + Manage daily operations of a small-medium site and lead a team of direct reports. + Prioritize multiple and competing tasks while fostering a positive work culture to maximize retention. + Demonstrate working knowledge of Ricoh products and services, providing solutions and alternatives as needed. + Monitor and manage production labor percentages and quality control standards. + Improve operational quality through effective implementation of Ricoh Service Excellence tools. + Ensure achievement of Service Level Agreements and collaborate with customers to improve processes. + Maintain a customer-focused environment through regular feedback and satisfaction surveys. + Ensure compliance with audit and deadline standards using best practices. + Match staffing and equipment resources to production demands. + Motivate employees and recognize accomplishments through Ricoh recognition programs. + Communicate job expectations clearly and provide training, coaching, and performance evaluations. + Develop staff through Individual Development Plans and career growth opportunities. + Maintain daily contact with customers and understand client requirements. + Identify gaps in service delivery and adjust processes to meet client and financial goals. + Resolve issues related to pricing, orders, and invoicing in collaboration with the sales team. + Prepare site reporting, customer presentations, and business reviews to ensure contractual alignment. + Perform other duties as assigned. **Qualifications** + High school diploma or GED required. + 3-5 years of related experience (B2B and/or technical). + Minimum 2 years of managerial experience strongly preferred. + 3-5 years of customer-facing experience required. + Strong technical aptitude and proficiency in MS Office (including Outlook 360). **Skills and Abilities** + Strategic thinking and problem-solving skills. + Ability to present to medium-sized groups. + Professional customer service and communication skills (written and verbal). + Technical proficiency and adaptability. **Working Conditions** + Office environment with normal lighting, ventilation, and noise levels. + Physical activity may include standing, walking, bending, and lifting up to 50 lbs. + Moderate dexterity required for keyboard use and handling tools. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Company Canon U.S.A., Inc. Requisition ID 33720 Category Field Service Type Full-Time Workstyle Full-Time On Site About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role:$19.00 - 26.31 hourly. This role is eligible for a transportation allowance Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-FL1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

Operations Team Member - West Coast Pet Memorial 📍 Portland, OR | M-F 7:30AM-4PM | FT (40 hrs + overtime as needed)💲 Pay Rate: $22.00/hr If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay rate : $22.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding ‘YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to Beaverton, OR so that you can adequately execute your job responsibilities. Your Impact - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #PM19 #LI-NF1 We can recommend jobs specifically for you! Click here to get started.

**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services. **RESPONSIBILITIES** + **Pay Information: Min $78,600 to Max $126,500** + **Requires 80-90% nation wide travel.** + Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location. + Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services. + Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services. + Determine whether client needs additional training or development and preparing additional training as determined by need. + Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs. + Complete site reports documenting the daily training details. + Provide Pre/Post Communications for both internal and external customers. + Maintain technical and clinical proficiency. + Diagnose and resolve problems affecting system performance and image quality. + Escalate any unresolved issues pertaining to system performance and image quality. + Work with service engineers as needed. + Complete Alerts and PCR's when applicable. + Provide mid-week update to Applications Management and local Canon Team. **QUALIFICATIONS** + Excellent project management skills. + Excellent verbal communication skills. + Excellent written communications skills. + Excellent presentation/platform skills. + Previous teaching experience a plus. + Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT. + Must maintain active motor vehicle/driver's license from the state where the specialist resides. + 2 Year / Associate's Degree Radiologic Technologist in the specific modality. + 5 years Clinical experience at a hospital or imaging center. + **Pay Information: Min $78,600 to Max $126,500** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**Dir Sales Support - MRI - req1592** The Director Sales Support serves as a national commercial leader tasked with driving revenue growth for the assigned modality. The incumbent monitors and drives pipeline activities with modality sales specialists. Additionally, the director collaborates with interdisciplinary team members for the development and deployment of sales strategies across various customer segments and including all applicable components of a broad customer solution. The individual in this role is accountable for providing feedback on programs/initiatives/competitive market insights to support the BU. **RESPONSIBILITIES** + This is a remote, field based position with frequent travel, including overnights. + **Pay Information: $190K base salary plus target incentive.** + Manage a sales team of modality specialists who partner with sales colleagues across the country to drive bookings for the product line. + Develop, manage and grow KOL partnerships (VOC), connecting to departments within CMSU (service, product, etc.) + Achieve short- and long-term financial targets for the product line. + Develop and implement targeted new sales and upgrade programs with CMSU business units for existing customers. + Provides proactive analyses with applicable CMSU team members to ensure seamless delivery for high visibility installations/turnovers and engages with team to solution issues that are identified. + Collaborate with the BU Director in order to address legal/regulatory issues, bridge training gaps, and facilitate communications with key leaders and/or customers. + Strategize with field sales across markets on managing the orders and revenue forecast. + Support developing strategies to increase visibility and win rate and track progress. **QUALIFICATIONS** + Customer orientation; Ability to provide a polished delivery in internal and external settings + Understanding of healthcare landscape, trends, and customer objectives + People management and sales leadership experience + Must have excellent presentation skills + Multi-modality expertise is a plus; Strong knowledge of applicable modality (MRI) + Teamwork through cross functional collaboration + Deal making experience; Knows how to structure a deal; Negotiation skills; Problem-Solving + 4 Year / Bachelor's Degree Equivalent work experience in lieu of degree + 10 years Senior-Level sales and management experience in Diagnostic Imaging. 15 years preferred. + **Pay Information: $190K base salary plus target incentive.** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Please visit Gateway Services Inc. to learn more about us. Pay Rate: $19-$23/hr Work Hours: Monday - Friday - 7:30AM - 4:00PM Location: West Coast Pet Memorial-Portland, OR Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve WHAT YOU CAN EXPECT FROM US: Generous salary and benefits package includes: 3 national medical plans that pay 100% after the members' deductible and copays 2 national dental plans that cover many services at no cost to the plan members National vision plan Company paid Life/ AD&D and LTD for all full-time employees Chance to purchase additional Life/AD&D coverage at discounted rates Critical Illness, Accident and Pet insurance are offered as an employee's choice Tax savings account: HSA, Health and Dependent Care FSAs 401(k) Retirement plan Potential for Career Growth Employee Assistance Program Paid Holidays & Time Off A Sense of Community Great Hearts & Minds Scholarship Program Gateway Tuition Reimbursement Program Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Monday - Friday - 7:30AM - 4:00PM 40hrs per week minimum

**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. **RESPONSIBILITIES** + **Accountability** + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + **Process Management** + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + **Collaboration & Support** + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + **Senior Role** + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. **QUALIFICATIONS** + Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with **Salesforce CRM** , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.** + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions. + **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE** \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**Mgr SBG GOV -Southern States - req1617** Manage CMSU Business Development in assigned federal accounts. Establish long term relationships with key customers in the form of comprehensive purchase agreements and specialized business/clinical partnerships. **RESPONSIBILITIES** This is a remote, field-based position. The selected candidate will be required to live in the listed State(s). Southern States: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Kentucky, Mississippi, NC, SC, OK, TN and TX **Pay Information: Base Salary $157,020 plus incentives.** + Analyze and identify CMSUs position within assigned Government accounts, long-term customer targets as well as products and services pertaining to customer requirements. + Manage and implement new business development strategies in conjunction with the market and region teams, including all products, services, financial parameters, strategic business alliances, consultative services and protocols within Government (including VA) accounts. + Manage and coordinate, as appropriate, business development resources from the business units, field sales organization and the HIT BU. + Create and maintain an annual business plan that demonstrates measurable and actionable metrics on a quarterly basis. Advise and recommend a plan to develop, implement, and manage CMSU's annual company plan for the assigned accounts. + Support all assigned geography activities as it relates to the Government. Be recognized as a valued member of the sales teams. + Maintain Veterans Integrated Service Network (VISN) relationships and coordinate the sales and service strategy for the VISN within assigned geography. + Manage to the company plan, quarterly budgets, contracts, forecasting and management business objectives (if applicable), customer relationships, and public and opinion leader perception within assigned geography. + Additional duties as assigned. **QUALIFICATIONS** + Knowledge of Government procurement process for VA + Strong project management skills, with ability to manage multiple projects at different stages, while meeting deadlines and maintaining quality. + Proficient in MS Office Suite products (Excel, Word, PowerPoint). + Proficient virtual presentation experience with Microsoft Teams preferred. + Strong presentation, public speaking, communication, and interpersonal skills. + 4 Year Bachelor's Degree in Degree in Business, Economics, Finance, Marketing, or related field. + 3 years Sales experience with medium to large Integrated Delivery Network (IDN) or direct experience within the VA. + 5 years VA VISN relationship management experience preferred + **Pay Information: Base Salary $157, 020 plus incentive** **\#LI-LP1** **\#LI-Remote** **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**Job Title:** Field Representative II, MS Onsite Technical Support **Summary:** In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch. **Roles and Responsibilities:** + Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations. + Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task. + Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively. + Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards. + Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction. + Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies. + Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence. **Qualifications Must Have:** + High school diploma or equivalent. + Minimum of 3 years of related experience. + Excellent customer service skills with a warm and engaging demeanor. + Strong organizational skills and the ability to prioritize effectively. + Proficiency in using, calibrating, and troubleshooting office and complex technical equipment. **Qualifications Nice to Have:** + Certification in relevant technical areas. + Experience in a diverse range of office equipment and systems. At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

**Talent Acquisition Leader Sr - Medical Device - req1616** Manage requisition workload and meet specific recruiting performance goals. **RESPONSIBILITIES** This is a remote home office role, located in the USA. + Manage requisition workload, meeting specific recruiting performance goals, as assigned by Director, Talent Acquisition. + Build and maintain candidate pipelines and networks as needed to ensure a constant flow of qualified candidates are available to meet CMSU manpower needs. + Create candidate skill set pipeline folders in recruiting application allowing easy retrieval and review for Hiring Managers. Develop local notification process alerting Hiring Managers of new prospective candidates for their organizations. + In partnership with business unit leaders; Director, Talent Acquisition; and local Hiring Managers, identify, develop and maintain College Recruiting/Cadet/Intern Programs as needed to support assigned business unit(s). + Coordinate 3rd party search firm and Talent Acquisition agency recruiting utilization + Conduct telephone screening and/or in-person interviews ensuring only qualified candidates are submitted to Hiring Managers for consideration. + Ensure all candidate contacts (in-person, telephone and email), activities and tasks are thoroughly and correctly documented in CMSU recruiting application (ATS). + Ensure follow-up and detailed feedback are received and thoroughly documented in recruiting application (ATS) within 48-hours of candidate submittal and 24-hours of interview completion. + Manage applicant workflow, requisition and offer letter approval processes per CMSU recruiting service delivery process models and recruiting application. + Maintain contact with all Hiring Managers to ensure complete understanding of their present and future manpower needs, keeping them informed on the current status of their requirements and prospective candidates. + In coordination with business unit leaders and Hiring Managers, establish and maintain prioritization system for requisitions, putting forth maximum focus on filling high priority requirements timely. + Coordinate relocation, sign-on bonuses, compensation, and incentive plans between prospective new hires and CMSU management as required. + Review information on all assigned requisitions and associated candidate status by close of business Friday, or your last working day, of each week, ensuring correctness of all information, prior to creation and transmission of weekly requisition status and recruiting activity reports. + Participate in job fairs, trade shows and career fairs + Coach, guide, mentor and develop Sourcers and Recruiters as necessary + Prepare reports and compile information as necessary **QUALIFICATIONS** + Possess ability to train, coach, mentor and develop mentor Sourcers and Recruiters + Computer literate with strong Internet, Microsoft Word, Excel and PowerPoint abilities. + Possess ability to work extended hours and weekends as necessary to accomplish recruiting missions. + Available for frequent, often âlast minuteâ domestic travel, as necessary. + Possess and aggressively demonstrate a strong sense of urgency in completing missions timely. + Able to adapt and adjust to rapidly changing priorities. + Possess superior written and oral communications and presentation skills. + Possess superior multi-tasking abilities. + Possess strong customer service skills. + 4 Year Bachelor's Degree + 10 years Recruiting experience in a corporate recruiting capacity + Pay Information: Min $97,900 to Max $157,500 (DOE) **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**About the Role** Are you seeking a new opportunity to work for one of the world's most admired companies? Canon USA is looking for a driven and strategic **Account Executive** to support and expand our independent dealer network across key Western U.S. markets. This role blends **channel management, consultative sales, and relationship development** to accelerate Canon's growth across hardware, software, and service offerings. As the face of Canon to your assigned dealers, you'll collaborate with dealer principals, sales reps, and end-user customers to drive Canon visibility, promote key programs, and ensure alignment on shared revenue goals for **digital imaging office products in the Western United States Region** . This position requires the ability to travel up to 75% (average 4 days per week). This is a home-based position located in the **Northwest Region** . **Your Impact** - Manage and grow revenue within an assigned portfolio of independent Canon dealers - Conduct frequent in-field visits (3-4 days per week) to strengthen relationships and drive sales activity - Lead joint sales efforts on large deals and major account opportunities; participate in end-user sales calls - Deliver strategic quarterly business strategy meetings (QBRs) with top dealers, providing performance insights and growth planning - Promote and support Canon's full portfolio: - Hardware: image FORCE, image RUNNER ADVANCE, Production, Large Format, image CLASS, Printers, Scanners - Software: uni FLOW, Therefore, PRISMA - Programs: Canon Financial Services, CSMP, Canon Academy Training - Collaborate cross-functionally with Solutions Analysts, LFS Specialists, and Marketing to maximize territory performance - Identify and engage with potential new dealers to expand Canon's footprint - Provide market intel, competitive insights, and dealer feedback to internal stakeholders You'll Thrive in This Role If You Are... - A highly organized, self-motivated go-getter who enjoys working independently and collaboratively - Energetic and outgoing-someone who builds trust quickly with partners and internal teams - Passionate about selling and able to pivot from product to solution to program when needed - Comfortable juggling multiple priorities in a fast-paced, quota-driven environment - Always looking for ways to add value-before being asked **About You: The Skills & Expertise You Bring** - Requires a Bachelor s degree in combination with a minimum of three to five years of related experience in a sales and/or marketing position supporting industry specific products. Sales/sales support experience in the copier industry (or) sales professional experience in a similar technical field required - Knowledge of, or ability to learn, technical product and workflow knowledge to assist the Dealer Sales Channel and End User Customers with detailed analysis and recommended Canon hardware and software solutions. - Travel: Expected travel is 3-4 business days, 2-3 times per month, with a minimum of three dealer visits per week. - Preferred: Candidate resides in the Northwestern States Region (e.g., Washington, Oregon, Idaho) - Proven track record of exceeding quota and driving growth in complex sales environments - Strong presentation and relationship-building skills with the ability to influence dealer and customer decision-makers - Comfortable engaging with C-level executives at both dealers and end-user accounts, presenting Sales Strategies, ROI Discussions and Technical Workflow analysis. - Must be able to accommodate up to 75% overnight travel. - System Integration/Distribution sales experience preferred - Experience utilizing a CRM system. Salesforce.com preferred - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary for this: $69,300 - $103,770 annually In accordance with applicable law, we are providing the anticipated base salary for this role if filled in Washington: $80,170 - $103,770 annually This role is eligible for commissions under the terms of an applicable plan. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. **Posting Tags** \#PM19 #LI-NF1 #LI-Remote **Location** _US-WA-Seattle | US-OR-Portland | US-ID-Boise | US-AZ-Phoenix | US-CO-Denver | US-UT-Salt Lake City,_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33354_ **Category** _Sales/Business Development_ **Position Type** _Full-Time_ **Workstyle** _Virtual_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

About the Role Are you seeking an opportunity to work with Semiconductor manufacturing equipment? As a Field Service Engineer II, you will provide customer support for onsite installations, repairs and maintenance of photolithography semiconductor equipment primarily in Hillsboro Oregon. This is an exciting opportunity to be on the cutting edge of technology and join a dedicated team enabling new technology to improve processes in a pre-production environment. You will receive 1-2 weeks of training in Austin, Texas or Japan and 4 weeks OJT in Hillsboro, Oregon. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact NOTE: Position will work night shifts on a compressed work week requiring flexibility to change work schedule as required. - Check and maintain equipment within factory standard specifications of system equipment. - Instruct customers in the operation and maintenance of the system equipment. - Perform repair maintenance or unit replacement according to factory procedures independently and with others. - Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations. - Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance. - Maintain accurate documentation of activity and provide periodic reports. - Work with other technicians in the field to troubleshoot and service equipment. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19 - HS Diploma, GED, or equivalent experience required. AA OR BS degree in a related field is preferred, plus 1-2 years of related experience. (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field) - Knowledge of Linux operating system is helpful for operating and troubleshooting the system - Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment) - Hands on mechanical skills required - Hands on experience with electronic testing tools required - Able to work on equipment alone and work with other engineers as a team player under challenging situations - Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus - Excellent trouble shooting skills, verbal and written communication skills - Customer support experience is a plus - Must be able to travel and work flexible schedules - Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses) - May require International and domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies. - Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available. - Substantial amount of standing, walking, typing, grasping, talking and hearing. - Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder. - The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. - The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways. - The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems. We are providing the anticipated rate for this role: $29.20 - $43.73 hourly Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #CUSA #LI-NF1 #LI-ONSITE We can recommend jobs specifically for you! Click here to get started.

**Director, Growth Market - Pacific Northwest - req1311** The Director of Growth Market (DGM) acts as the leader for sales activities in a strategically identified geography within one of the six regions across the country. The DGM fulfills their accountability against an assigned budget through a combination of direct involvement in deal strategy and coaching/positioning assigned sales staff to achieve YoY market growth. The incumbent will support broad initiatives developed to increase health system spend (classified vs. unclassified). **RESPONSIBILITIES** The ideal candidate will reside in Portland, OR./Seattle, WA. to best support the business. + Facilitate a winning mentality with direct report team through effective strategy development, communication, motivation and feedback. + Responsible for overall business volume [equipment orders plus service and finance attachment] within assigned metropolitan markets and key accounts. + Supervise and direct assigned sales staff efforts to ensure Growth Market achieves assigned Bookings per assigned budget. + Responsible for implementation and execution of the IDN strategy in the "market" (as applicable) as set forth by the VP Market Leader and Sr Dir Enterprise Sales. + Develop sales employees to effectively identify, qualify and close sales opportunities within current customer install base and new prospects. Monitor the capabilities of the team while evaluating the viability of opportunities within the assigned market. + Understand accounts operating model, business challenges, critical metrics, issues, goals and growth strategy to develop Canon solutions-based account strategy. + Develop and implement tactics to expand sockets with current customers and show growth in competitive accounts/environments. + Participate in regional data analytics reviews including visibility and market share metrics, implementing actions with the growth market sales staff + Develop and implement short- and long-term strategic plans based on key customer initiatives. + Work with RBMs to develop and nurture KOLs in the identified growth markets. **QUALIFICATIONS** + Knowledge of medical device industry, its products, customers and demonstrated fluency in product lifecycles within the healthcare enterprise. + Skilled in leading and managing a sales team to win business with a variety of customers, including within complex health systems. + Ability to develop successful strategies to win new business and secure the installed base. + Familiarity with CRM tools (i.e., Salesforce) and ability to use data to support business decisions + Ability to work collaboratively and build strategic relationships with others (internally and externally) + Ability to communicate effectively in both oral and written form and maintain effective interpersonal relationships. + Ability to exercise sound judgment in making critical decisions. + Ability to understand and express opposing points of view while maintaining positive working relationships. + Knowledge in Microsoft Office Suite: Word, Excel, PowerPoint, etc. + 4 Year / Bachelor's Degree equivalent work experience in lieu of degree. + 5 years Progressively responsible sales experience in diagnostic imaging. + 7 years Combination of field-based sales and management experience in Diagnostic Imaging. + Pay Information: $170K base plus Incentive. \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Please visit Gateway Services Inc. to learn more about us. Pay Rate: $19-$23/hr Work Hours: Monday - Friday - 7:30AM - 4:00PM Location: West Coast Pet Memorial 4835 Northeast Pacific Street, Portland, OR 97213 Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve WHAT YOU CAN EXPECT FROM US: Generous salary and benefits package includes: 3 national medical plans that pay 100% after the members' deductible and copays 2 national dental plans that cover many services at no cost to the plan members National vision plan Company paid Life/ AD&D and LTD for all full-time employees Chance to purchase additional Life/AD&D coverage at discounted rates Critical Illness, Accident and Pet insurance are offered as an employee's choice Tax savings account: HSA, Health and Dependent Care FSAs 401(k) Retirement plan Potential for Career Growth Employee Assistance Program Paid Holidays & Time Off A Sense of Community Great Hearts & Minds Scholarship Program Gateway Tuition Reimbursement Program Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Monday - Friday - 7:30AM - 4:00PM 40hrs per week minimum

Job Title: Field Representative II, MS Onsite Technical Support Summary: In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch. Roles and Responsibilities: Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations. Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task. Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively. Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards. Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction. Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies. Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence. Qualifications Must Have: High school diploma or equivalent. Minimum of 3 years of related experience. Excellent customer service skills with a warm and engaging demeanor. Strong organizational skills and the ability to prioritize effectively. Proficiency in using, calibrating, and troubleshooting office and complex technical equipment. Qualifications Nice to Have: Certification in relevant technical areas. Experience in a diverse range of office equipment and systems. At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint.

Serve as a strategic partner to local and regional sales leaders, influencing marketing's contribution to revenue in alignment with current-year growth objectives. This role is responsible for planning, organizing, deploying, and executing sales and marketing tools, programs, and go-to-market strategies to generate new prospects and advance existing revenue in direct and inside sales channels through field and customer-facing activities. Act as the primary connection between marketing and sales teams, supporting the development and execution of regional and local marketing plans using both inbound and outbound tactics. **Key Responsibilities** + Develop and implement pipeline acceleration programs in collaboration with production print and graphic communications sales teams. + Partner with sales leaders to create local marketing business plans based on production market opportunities, aligned with customer segmentation and portfolio. + Establish a cadence to measure local KPIs against growth and retention targets for production print and graphic communications. + Research, design, and manage industry-specific events (e.g., print expos, graphic communications forums) with integrated pre-, during-, and post-event strategies to maximize engagement. + Collaborate with sales to identify production-focused enablement needs; work with portfolio marketing to develop tools, programs-in-a-box, training, and content. + Forecast, measure, analyze, and report on the impact of marketing programs in production print and graphic communications segments. + Drive growth through account-based and customer marketing strategies for production print. + Proactively engage with sales teams to coordinate and optimize marketing activities. + Develop and implement target account strategies for production print and graphic communications. + Communicate and educate sales teams on new and planned marketing activities, including production-focused programs. + Collaborate on go-to-market strategies with Portfolio Marketing and Demand Center for production print solutions. + Support brand amplification in local markets through events and campaigns. + Engage in activities supporting ongoing customer contact, councils, and user groups specific to production print customers. + Assist in building production-specific sales tools, incentive programs, and field programs. + Act as system user for lead and demand generation platforms; manage campaigns for production print opportunities. + Support market positioning and launch activities for production print and graphic communications solutions. **Qualifications** + Bachelor's degree or equivalent work experience required. + 6+ years in B2B marketing. + 4+ years of field marketing leadership experience. + Proven experience collaborating with sales teams to drive awareness and revenue; direct sales experience highly desirable. + Demonstrated success across all key areas of responsibility. + Proficiency in Microsoft Word, PowerPoint, and Excel. **Knowledge, Skills, and Abilities** + Strong relationship-building skills with internal and external stakeholders. + Excellent verbal and written communication skills, including presentation capabilities. + Experience in customer, competitive, market, or general business intelligence. + Ability to assess current state and align with desired outcomes. + Strong prioritization and organizational skills. + Collaborative mindset; ability to work cross-functionally with marketing, field, and HQ resources. + Highly motivated, able to manage multiple assignments in a fast-paced environment. **Working Conditions** + Office environment with standard lighting, ventilation, and noise levels. + Work assignments are varied; requires interpretation and application of complex material and data. + Minimal physical effort; primarily sedentary with occasional walking, standing, bending, and lifting objects under 10 lbs. + Must reside within district boundaries, preferably co-located with District Leader and/or staff. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

**About the Role** Are you a hands-on technician who enjoys troubleshooting, fixing, and maintaining commercial printing and imaging equipment? Do you thrive in the field, solving problems, and supporting customers with high service standards? Canon USA is seeking a Field Service Technician II to join our service team. You'll be responsible for on-site maintenance, diagnostics, and repair of Canon-supported copiers, printers, and multi-function imaging devices (MFPs) at client locations - often in a fast-paced, 24/7 customer-driven setting where responsiveness and reliability are key. **Your Impact** We're searching for a true go-getter to: - Perform routine maintenance and break/fix repair of digital imaging equipment (copiers, printers, MFPs). - Respond quickly and professionally to customer service calls in the field. - Maintain accurate service logs and reports, including Field Service Reports and Expense Reports. - Report product failure trends and serviceability issues to your manager with proper documentation. - Ensure all assigned equipment meets operational performance standards. - Represent Canon in a customer-facing role with professionalism and excellent communication skills. - Adhere to customer-specific site protocols, which may include COVID-19 or other safety measures. - Deliver exceptional service and support in a 24/7 customer-driven environment where uptime matters. **About You: The Skills & Expertise You Bring** Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role: $21.50 - 30.75 hourly. This role is eligible for a transportation allowance. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#PM19 #LI-FL1 **Location** _US-OR-Beaverton_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33384_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

Profile The Site Manager is accountable for the daily operations of a small to medium-sized site and manages a small team. This role oversees contracted services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services. Responsibilities include talent assessment, staff development, performance management, and employee counseling with support from assigned leadership. Key Responsibilities * Manage daily operations of a small-medium site and lead a team of direct reports. * Prioritize multiple and competing tasks while fostering a positive work culture to maximize retention. * Demonstrate working knowledge of Ricoh products and services, providing solutions and alternatives as needed. * Monitor and manage production labor percentages and quality control standards. * Improve operational quality through effective implementation of Ricoh Service Excellence tools. * Ensure achievement of Service Level Agreements and collaborate with customers to improve processes. * Maintain a customer-focused environment through regular feedback and satisfaction surveys. * Ensure compliance with audit and deadline standards using best practices. * Match staffing and equipment resources to production demands. * Motivate employees and recognize accomplishments through Ricoh recognition programs. * Communicate job expectations clearly and provide training, coaching, and performance evaluations. * Develop staff through Individual Development Plans and career growth opportunities. * Maintain daily contact with customers and understand client requirements. * Identify gaps in service delivery and adjust processes to meet client and financial goals. * Resolve issues related to pricing, orders, and invoicing in collaboration with the sales team. * Prepare site reporting, customer presentations, and business reviews to ensure contractual alignment. * Perform other duties as assigned. Qualifications * High school diploma or GED required. * 3-5 years of related experience (B2B and/or technical). * Minimum 2 years of managerial experience strongly preferred. * 3-5 years of customer-facing experience required. * Strong technical aptitude and proficiency in MS Office (including Outlook 360). Skills and Abilities * Strategic thinking and problem-solving skills. * Ability to present to medium-sized groups. * Professional customer service and communication skills (written and verbal). * Technical proficiency and adaptability. Working Conditions * Office environment with normal lighting, ventilation, and noise levels. * Physical activity may include standing, walking, bending, and lifting up to 50 lbs. * Moderate dexterity required for keyboard use and handling tools.