Join our dynamic team as a Senior On‑Site Service Specialist, where you'll play a pivotal role in delivering exceptional operational support and enhancing the client experience. In this hands‑on position, you'll work with cutting‑edge technology to manage high‑volume print, production, sorting, and mailing services while ensuring seamless daily operations. From equipment troubleshooting to customer support and reception services, you'll be at the heart of our service delivery.
Key Responsibilities
Operate high‑volume 2D and/or 3D printers and copiers, ensuring consistent quality, accuracy, and efficiency
Troubleshoot equipment issues and escalate technical problems as needed to ensure timely resolution
Provide outstanding customer service by responding to inquiries, coordinating service calls, and managing job requests
Maintain accurate records, manage inventory and supplies, and calculate charges for services rendered
Collaborate with team members to ensure smooth workflow and timely delivery of completed jobs
Support various onsite operations, including light maintenance, meeting room setup, and reception coverage as needed
Follow all safety standards and protocols when handling equipment and materials to maintain a secure work environment
Required Qualifications
High school diploma or GED
Minimum 1 year of relevant work experience
Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook)
Strong communication skills with the ability to thrive in a fast‑paced, customer‑focused environment
Preferred Qualifications
Previous experience in copy services, print production, or related roles
Basic understanding of electronics or copier/printer equipment maintenance
Valid driver's license with minimum required auto insurance
Why Join Us?
In this role, you'll be at the forefront of service excellence-providing innovative solutions, dependable support, and a superior client experience. If you're motivated, detail‑oriented, and ready to grow within a fast‑moving environment, we encourage you to apply and become part of a team shaping the future of onsite services.
$52k-90k yearly est. Auto-Apply 8d ago
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RCM Product Manager
Saisystems International 4.1
Bridgeport, CT job
RCM Product Manager - Digital Health
Company: Saisystems International
Compensation: $120,000 - $140,000 per year
Employment Type: Full-time
Join Saisystems International's Digital Health team as an RCM Product Manager.
You will lead strategy and delivery for revenue cycle solutions that help healthcare
providers improve cash flow and operational efficiency from patient registration
through collections.
What you'll do
Own the end-to-end product lifecycle for RCM products, from discovery and design through launch and iteration.
Turn insights from billers, coders, revenue cycle leaders and payers into clear product requirements.
Prioritize and manage the roadmap and backlog using Agile practices.
Partner with engineering and UX to ship intuitive, compliant and scalable features.
Ensure smooth integrations with EHRs, clearinghouses, payer portals and practice management systems.
Monitor KPIs such as claim rejection rate, days in A/R and collection rate, and use data to guide improvements.
Stay current on RCM and healthcare regulations (e.g., CMS, HIPAA, coding changes) and support go-to-market efforts.
What you bring
Bachelor's degree required; MBA or related certification is a plus.
3-6 years of product management experience, ideally in healthcare or RCM software.
Hands-on knowledge of RCM workflows (eligibility, coding, billing, denials, collections).
Experience working with cross-functional Agile teams.
Familiarity with healthcare data standards such as FHIR, HL7 and 837/835/270/271.
Excellent communication, analytical and problem-solving skills.
About Saisystems International
Saisystems International is a healthcare and technology company with 500-1,000 employees,
headquartered in Shelton, Connecticut. With more than three decades of experience, the
company focuses on improving operational efficiency and patient care through integrated
solutions and is recognized as a multi-year "Best Place to Work." Guided by the value of
Seva (service), Saisystems donates a portion of its annual profits to charitable initiatives.
$120k-140k yearly 1d ago
Strategic Patent Litigator for Global IP
Apple Inc. 4.8
Washington, DC job
A leading technology company is seeking a Patent Litigator in Washington DC. The successful candidate will have over 5 years of major law firm or in-house patent litigation experience. Responsibilities include formulating strategy, providing legal counsel, and managing patent cases. This role offers a competitive salary range of $180,300 to $271,300, along with comprehensive benefits and opportunities for professional development.
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$180.3k-271.3k yearly 4d ago
Data Annotator - Dutch
Comrise 4.3
Seattle, WA job
About the Company
Annotators to assist with multiple annotation projects. In this role, you will be labeling, summarizing, and/or evaluating text data for projects on the Machine Learning team.
About the Role
The ideal candidate is someone who is Business-level Dutch language skills and English. This is a six-month contract with the potential to extend. All Annotators must reside in the United States.
Responsibilities
Label data sets for accuracy according to established guidelines in Dutch and/or English.
Identify and escalate any Personally Identifiable Data (PII) that could compromise the data.
Communicate with management, project leads and team members in English.
Qualifications
Business-level Dutch language skills
Business-level English language skills.
Required Skills
Previous annotation experience, both in the target language and English.
Ability to effectively and efficiently manage time-in-task.
Meet and/or exceed deadlines.
Effectively manage time-in-task.
Basic computer skills.
Data entry experience.
Ability to recognize and annotate PII information in the target language and in English.
Basic spreadsheet capabilities.
Ability to communicate effectively in English.
Familiarity with the use of Slack and other modes of communication.
At ease requesting clarification or communicating observed convention gaps and/or ambiguities.
Project issues, schedule changes, etc.
Familiarity with and competencies in various annotation tooling.
Pay range and compensation package
25.00 USD Per Hour
Equal Opportunity Statement
We are committed to diversity and inclusivity.
$75k-100k yearly est. 3d ago
General Superintendent
G&E Partners 4.8
Denver, CO job
General Superintendent - Denver, CO
I have the pleasure to be working on behalf of a Nationally recognised W/WW General Contractor, who are looking to identify a General Superintendent for their Colorado operations. My client have a rich 50+ year history of delivering challenging Treatment Plant, Reclamation, Utility and Pipeline projects across the Southeast. Colorado has been a recent focus for them, and have access to Treatment Plant projects valued between $30-150M lasting until 2029. They're looking to expand on their Intermountain portfolio, a great opportunity for you to enhance your skillset in the long term.
About the role;
Manage multiple Treatment Plant projects ground break to close out
Coordination with Project Managers, Engineers, Sub-Contractors and Crews
Succession plan to grow into a Regional Executive, eventually overseeing all on field operations in Colorado
Ensure full compliance with contractual, legal, safety, and environmental requirements
Lead training and mentoring of junior positions and have full oversight of growth and development of your team
Benefits
Guaranteed annual bonus with regular performance incentives
Per diem coverage for travel
Employee Stock Ownership Program (ESOP) from day 1
Flexible PTO structure
Relocation support (if applicable)
Company vehicle or vehicle allowance, with fuel card
Full healthcare coverage, for self and family
If you, or anyone in your professional network, would benefit from this opportunity, feel free to reach out to ************************ directly.
$78k-100k yearly est. 4d ago
Chief Global Partnerships & Revenue Ecosystem
Openai 4.2
San Francisco, CA job
A leading AI research company is seeking an Executive for Strategic Global Partnerships & Ecosystem to define and scale its global partner ecosystem. The ideal candidate will have a proven track record in senior partnerships roles and the ability to generate significant revenue while building transformational partnerships. Experience in AI, cloud platforms, and cross-functional leadership in technology is essential. This executive will work closely with top leadership to integrate partnerships into the company's growth strategy.
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$121k-214k yearly est. 1d ago
Investment Banking Analyst
Veritas Partners 4.5
Baltimore, MD job
Investment Banking Senior Analyst
This Investment Banking Senior Analyst or Associate opportunity is a newly opened position new to continued growth within a boutique investment bank based in Baltimore, MD. Providing sell-side and buy-side M&A advisory, private placements of equity and debt, and financial advisory, this is an excellent opportunity to join an highly recognized team of industry leaders and established firm with more than 35 years in operation and support M&A transactions for growth-stage and middle-market companies with enterprise values ranging from $20 million to over $200 million. This opportunity will offer a base compensation in the $90,000 to $100,000 range, annual bonus of 20% - 30%, a comprehensive benefits package, as well as structured career growth plan. This is unique opportunity for candidates with 1 to 4 years of professional experience within either public accounting transactions, M&A advisory, or early career investment banking candidates located in Maryland to pivot into a top tier local team with deep industry experience in a variety of sectors including industrial and niche manufacturing, transportation and logistics, business services, consumer products and services, healthcare services, and hospitality.
Job Description
Prepare pitch materials and valuation analyses, including industry research, financial analysis, and comparable company and transaction analysis.
Conduct research and develop targeted buyer and investor lists for M&A and capital-raising engagements.
Prepare marketing materials including confidential information memoranda (CIMs), teasers, and management presentations.
Build and maintain detailed three-statement financial models, including sensitivity and scenario analyses.
Manage and coordinate due diligence processes, including data room organization and communication with buyers and advisors.
Support outreach and engagement with potential acquirers and investors from initial contact through closing.
Interact directly with client management teams, legal and accounting advisors, and other stakeholders.
Provide timely analyses and work product to Managing Directors and support ad hoc projects and business development initiatives.
Report to a Managing Director while working closely with an Associate.
Job Requirements
One to four years of relevant experience in investment banking, private equity, credit investing, corporate finance, accounting, or related financial services.
Strong foundation in accounting and finance, with the ability to analyze internal and audited financial statements.
Demonstrated financial modeling proficiency, including three-statement modeling and valuation modeling.
Bachelor's degree required; finance, accounting, or economics preferred.
Strong commercial instincts and ability to quickly understand business models.
Excellent written and verbal communication skills.
Proficiency in Excel, PowerPoint, and Word; experience with CRM systems, PitchBook, Macabacus, and AI productivity tools is a plus.
Ability to manage multiple workstreams simultaneously and collaborate effectively across deal teams.
$90k-100k yearly 4d ago
Hardware Engineer I (Co-op) - United States
Cisco Systems 4.8
San Francisco, CA job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
*Meet the Team*
Engineering:
Open-minded, driven, diverse and deeply creative people at Cisco design the hardware that makes the internet work. Bring your knowledge of computers and networking and take it to a new level in any one of the following product categories including: cloud, social, mobile/wireless, video, VoIP, big data, collaboration, web, Internet of Things, routing, switching, IPv6, data center, HPC, Telepresence and many more. Your work will impact billions globally.
Supply Chain Operations:
Collaborate with peers on projects that have a real-world impact. From our processes to manufacturing, you'll deliver a standout customer experience of Cisco products and services. Take your creative ideas from the drawing board to deliver powerful solutions. You'll collaborate with multi-functional teams to determine our infrastructural needs and product specifications.
*Your Impact*
Join our Creative Hardware Engineering team and make a tangible impact across the full product development cycle-from foundational circuit design to large system integration-seeing your contributions realized in high-volume manufacturing.
Shape the product lifecycle by managing multiple priorities and advancing both immediate and long-term hardware goals.
Build and sustain strong relationships with cross-functional teams while collaborating on ASIC Design and Verification for reliable, high-performance products.
Drive innovation in System/Board Design, leveraging excellent communication skills to align and deliver robust hardware solutions.
Apply your collaborative spirit and technical expertise to optimize Circuit Board Layout for efficiency, manufacturability, and quality.
Champion Hardware Automation initiatives, working across business groups to streamline development and testing processes.
Lead Validation and Test activities by fostering positive team dynamics and ensuring product excellence.
Enhance Signal Integrity, coordinating with extended teams to achieve optimal speed and data fidelity in complex systems.
Advance Power Design strategies, contributing to energy-efficient and sustainable hardware solutions as a trusted team player.
Minimum Qualifications
Currently enrolled in an undergraduate degree program in Electrical Engineering, Computer Engineering, or a related field.
Foundational understanding of hardware engineering principles, including experience with hardware design and tools (e.g., Altium, Cadence, Mentor Graphics) and simulation software.
Familiarity with hardware testing and debugging techniques using lab equipment such as oscilloscopes, logic analyzers, and multimeters.
Strong grasp of engineering fundamentals and technical problem-solving abilities.
Able to commit to a 6-month co-op program.
Able to legally live and work in the country for which you're applying, without visa support or sponsorship
*Preferred Qualifications*
Ability to lead multiple tasks, prioritize effectively, and work toward both short- and long-term goals.
Experience building and maintaining positive working relationships within diverse and extended teams.
Excellent written and verbal communication skills.
Proven ability to work collaboratively across business groups and teams (hardware, software, manufacturing, etc.).
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Aff... (EOE statement continues)
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$44k-185k yearly 5d ago
Bilingual Corrections Case Manager
Banyan Health Systems 3.7
Miami, FL job
ESSENTIAL FUNCTIONS
Being thoroughly familiar and executing all policies outlined in the federal F.B.O.P. Statement of Work.
Completing with residents and individualized reentry plan
Providing case management reviews of reentry plan for a full caseload of RRC inmates/residents.
Developing and utilizing a network of community resources to assist inmates/residents in their re-integration into the community.
Checking Veritracks for those on HC
Communicating with federal officials and community resources on behalf of inmates/residents.
Conducting program orientation with new arrivals and their family when applicable.
Preparing and maintaining all appropriate paperwork such as reentry plans, progress and case notes, contact logs, terminal reports, monthly reports, special incidents, employment verification and release plans.
Monitoring a resident's progress to assist in reintegration through home visits and home confinement.
Maintaining a resident's file up to date with all required paperwork to include legal, financial, passes and case notes.
Conducting field work as assigned to verify inmates employment and residence.
Conducting monthly paycheck verifications for each inmate/resident.
Ensuring subsistence is properly collected and billing turned in each week and tracking payments. Turning in rent logs.
Collecting client subsistence.
Being involved in the discipline process: reporting, investigating, conduct hearings for inmates.
Completing assignments in a timely manner to include report.
Updating Emergency list on a weekly basis
Attend staff meetings and Case Manager meetings monthly.
Possess and maintain CPR/First Aid Certification.
Perform other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Four-year degree in a social, human services, criminal justice or behavioral science program from accredited college or university. A minimum of one year of experience working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchange one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.
LANGUAGE SKILLS: Ability to read, write and speak in English; Spanish (or other languages) helpful. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
OTHER SKILLS AND ABILITIES: Computer Skills: word processing and spread sheets; other company specific software; detail-oriented, thorough, accurate, diligent, reputable; meets deadlines and follows good business practices.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Job Type: Full-time
Work Location: In person
$24k-32k yearly est. 4d ago
FPGA Build & Regression Validation Lead
Advanced Micro Devices 4.9
San Jose, CA job
A leading technology company located in San Jose is seeking an engineer specialized in FPGA build flows and software automation. The candidate will own FPGA compile/build processes, develop robust regression pipelines, and ensure quality throughout the design and validation phases. An ideal candidate will possess strong experience in toolchain validation and collaboration across teams. This position offers an innovative environment focused on advancing technology and collaboration within a diverse team.
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$105k-142k yearly est. 1d ago
Senior Electronics Engineer - Ground Systems Integration Lead
Northrop Grumman Corp. (JP 4.7
San Diego, CA job
A leading aerospace and defense company is looking for a Senior Principal Electronics Engineer - Hardware and Software Integration Lead in San Diego. This role involves leading the development of next-generation ground system solutions, managing software supplier interactions, and coordinating various engineering efforts. Candidates should have a strong background in STEM, relevant work experience, and active security clearance. The position requires on-site work but could offer hybrid options in the future.
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$92k-121k yearly est. 5d ago
Sales Strategy & Operations - Government and Education
Openai 4.2
San Francisco, CA job
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$84k-127k yearly est. 2d ago
Managing Consultant - Utility Business Transformation
Clear Path Utility Solutions, LLC 4.6
Walnut Creek, CA job
Job Title: Managing Consultant, Business Transformation
Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.
Position Overview
Celerity Consulting Group's Business Integration Services (BIS) team is an integral part of our Utility Technology Consulting practice, helping regulated utilities bridge the gap between people, processes, technology, and data. We deliver program strategy, business systems integration, technology system consulting, and data management that optimize utility operations across asset and work management, mobile applications, ERP environments, governance/risk/compliance, and cloud data platforms.
We are hiring a Managing Consultant with 10+ years of consulting experience to lead client delivery and contribute to practice growth. This role blends hands‑on project leadership with practice enablement: shaping SOWs and RFP responses, building GTM assets, developing delivery methodologies, mentoring and managing consultants, and ensuring high‑quality outcomes across BIS engagements.
Key Responsibilities
Client Delivery and Project Leadership
Lead end‑to‑end delivery across BIS service lines: Program Strategy, Business Systems Integration, Technology System Consulting, and Data Management.
Translate client goals into clear objectives, scope, timelines, risk mitigation plans, and measurable performance metrics; govern execution to plan.
Drive work‑management process improvements, technology deployment strategies, and organizational change management with a focus on adoption and outcomes.
Oversee technology assessments and decision frameworks, ERP/EAM evaluations, and audits/benchmarking; guide mobile/web app solutioning with engineering partners.
Lead data‑focused initiatives: analysis/cleanup, digitization, classification/modeling, integration/deployment, and archiving strategy.
Practice Development and Methodology
Develop BIS delivery playbooks, templates, and standards for discovery, solution design, change management, testing, cutover, and post‑implementation support.
Codify decision frameworks, system/process workflows, and continuous improvement methods aligned to Celerity's utility expertise.
Establish governance mechanisms and GRC alignment for complex, multi‑stakeholder programs.
Assist with candidate interviews and provide directional guidance and assessment/alignment analysis to the role.
RFPs, SOWs, and GTM Materials
Own and contribute to RFP responses: solution approach, delivery methodology, resourcing, assumptions, and pricing in partnership with sales/finance.
Create GTM assets, including capability decks, case studies, solution one‑pagers, and thought leadership aligned to BIS offerings and utility market needs.
Support pursuits by running discovery workshops, building roadmaps, and presenting to executive stakeholders.
Portfolio, Financials, and Quality
Manage a small portfolio of engagements; track scope, margin, staffing, risks, and dependencies; institute remediation plans proactively.
Ensure quality assurance through stage‑gates, peer reviews, and metrics‑based performance reporting.
People Leadership and Talent Development
Manage, coach, and grow consultants and analysts; drive skills development across integration, data, OCM, and utility domain knowledge.
Participate in hiring and onboarding; define role expectations, career paths, and performance feedback rhythms.
Stakeholder and Change Leadership
Serve as a trusted advisor to client sponsors and cross‑functional leaders; facilitate alignment across IT, operations, and field teams.
Design and execute change management plans, training, and communications to drive adoption and measurable behavior change.
Thought Leadership and Market Sensing
Monitor utility industry trends, regulatory dynamics, and platform ecosystems; translate insights into service offerings and GTM messaging.
Represent Celerity at industry events and forums; contribute to blogs/webinars on work/asset management, mobility, ERP/EAM, data modernization, and GRC.
Educational Qualifications
Bachelor's degree required; advanced degree in Engineering, Information Systems, or Business is a plus.
Advanced degree (MBA or Master's) is preferred.
Required Qualifications and Skills
10+ years in consulting with 4-6+ years in a managing/lead role driving multi‑workstream programs or complex systems integration.
Demonstrated expertise across business transformation domains with working knowledge of the others.
Program Strategy: objectives/scope definition, needs assessments, change management, risk mitigation, project plans/timelines, performance metrics, post‑implementation support.
Business Systems Integration: work‑management process improvements, technology deployment strategy, implementation/support, OCM, GRC.
Technology System Consulting: ERP/EAM assessments, technology audits/benchmarking, decision frameworks, system/process workflows, field service solution implementations, mobile/web app development.
Data Management: data analysis/cleanup, digitization, classification/modeling, data integration/solution deployment, data archiving strategies; familiarity with cloud data platforms.
Proven success crafting RFP responses and SOWs, including solution design, estimation, staffing models, and commercial terms; strong proposal storytelling.
Strong GTM enablement: creation of pitch materials, case studies, and executive‑ready content; confident presenter to VP/CXO audiences.
Solid grasp of enterprise platforms and integrations (e.g., EAM/ERP, work/order management, mobility solutions, cloud services) and related implementation lifecycles.
Delivery excellence: project/portfolio governance, risk and issue management, financial oversight (margin, utilization), and quality assurance.
Organizational change leadership: stakeholder mapping, communications, training, adoption metrics.
People management: coaching, performance management, resource planning, and building high‑performing teams.
Exceptional communication, facilitation, and executive presence; ability to influence and align diverse stakeholder groups.
Structured problem solving and data‑driven decision‑making; proficiency with Project Management and collaboration tools.
Preferred Qualifications
Utility sector depth: multi‑commodity and regulated utility experience; familiarity with field operations, asset and work management, and compliance‑driven environments.
Experience leading mobility strategy and custom mobile app deployments; comfort guiding “buy vs. build” decisions.
GRC exposure in technology programs; understanding of governance structures for large transformations.
Prior responsibility for practice build activities: service catalog definition, playbooks, hiring plans, training, and community‑building.
Certifications: PMP/PMI‑ACP, Prosci/Change Management, ITIL, SAFe/Agile, and relevant ERP/EAM platform certifications.
Salary
Salary: $150,000.00 - $160,000 Annually DOE
The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role.
In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee Welfare and Development
We are proud to offer a comprehensive health and welfare benefit package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Peace of Mind
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Work/Life Balance
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Schedules
Additional Perks
Employee Referral Program
Professional Development
Charitable Contribution Match
Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: ********************************
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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$150k-160k yearly 2d ago
Data Center Project Manager
Delta System & Software, Inc. 4.1
Mesa, AZ job
Candidate Profile
Sector Experience: 3-7 years of direct experience in Data Center construction, mission-critical facilities, or heavy-scale industrial MEP projects.
Technical Foundation: Bachelor's degree in Construction Management, Electrical Engineering, or a related field (or equivalent field-based experience).
Build Knowledge: Strong ability to interpret construction drawings, electrical one-lines, and complex project schedules.
Project Toolset: Proficiency in project tracking metrics and construction management software (e.g., Procore, Bluebeam, or MS Project).
Communication: Ability to effectively communicate technical requirements to field crews and progress updates to project stakeholders.
Professional Qualifications
Required: Valid driver's license and a clean motor vehicle record for travel to various construction sites.
Preferred Certifications: PMP (Project Management Professional), CAPM, or OSHA 30-Hour Construction Safety.
Technical Interests: Familiarity with structured cabling, high-voltage power distribution, or industrial cooling systems.
$88k-121k yearly est. 5d ago
Consultant Network & Security
Thales Group 4.5
Palo Alto, CA job
Consultant Network & Security page is loaded## Consultant Network & Securityremote type: Hybrid or Remotelocations: Contern\_EXCtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0287400Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d'interactions numériques qu'ils établissent avec les utilisateurs. L'Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu'aux gouvernements de vérifier des identités, et de protéger les données afin qu'elles restent sûres.**Tasks and responsibilities*** Act as the dedicated technical advisor towards the customer in the limit of the scope of skills of the consultant* Gather technical needs from customer and propose the most adapted solutions to customer* Define architecture and participate to conception of technical solutions* Realize advisory and expertize missions* Support Account Managers during the presales phase of writing offers to customers such as “Proof of Concept” realization, writing Statements of Work, technical solutions presentations, preparation of technical aspects for all call for tenders* Implement and support operational teams during rollout phases* Manage and ensure engagement on deliverables in due time in the limit of the scope of skills of the consultant* Maintain updated general skills on network security (best practices, protocols, security fundamentals, risks identification, methodology etc.)* Technical skills to maintain updated (certifications / self-training / trainings to follow) further to the Personal targets defined* Skills, tailor made trainings and knowledge transfer towards customers* Skills, tailor made trainings and knowledge transfer towards team mates (to ensure coverage in case of absence)* Coaching junior consultants in order to make them grow up in terms of soft and technical skills* Coaching trainees (manage and follow up of the whole internship of the trainees)* Creativity in problem solving on a constant basis in day to day tasks and in exceptional tasks (such as incidents) in the limit of the scope of skills of the consultant* Detect and evaluate level of importance of any crisis situation* Escalate any crisis situation (previously detected and evaluated by the junior consultant himself) to confirmed and senior peers when necessary* Reporting and documentation (French and English)* Act the role of Back-Up for 1rst/2nd line support Engineer* Act the role of 3rd line for the SOD in the limit of the scope of skills of the consultant**Prerequisite**Expertise in one or more of the following areas:* Firewalls,* Web and Database Application firewalls,* Protection systems against unknown threats (Sandboxing* Messaging Security,* Strong authentication and SAML identity federation, OpenID Connect, …* Encryption (IPSEC VPN, data encryption, …),* Hardware Security Module (HSM),* More specifically, you are familiar with the technologies of the following manufacturers,* Firewalls: Checkpoint, Palo Alto Networks, Fortinet,* Web Proxy: Bluecoat ProxySG, McAfee Web Gateway R,* Load Balancing / WAFF: F5, Netscaler, DenyAll, Imperva,* Email Security: Cisco, TrendMicro, Trustwave,* Strong authentication: RSA, Gemalto, RCDevs,* HSM: Gemalto, Thales,* Sandboxing: BlueCoat MAA, TrendMicro,* Identity Federation: Microsoft ADFS, auth0, okta.**Security*** In-depth knowledge of IT security practices, including identity and access management, vulnerability management, network and operating system security, and application security* Competence in cryptography and data security* Knowledge of information security standards and regulations* Experience in detecting and responding to information security incidents, including compliance management and conducting information security audits**Back-up**Other Senior consultants / Practice Leader/ Team LeaderThales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !remote type: Hybrid or Remotelocations: Contern\_EXCtime type: Full timeposted on: Posted 30+ Days Ago
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$104k-138k yearly est. 2d ago
Civil Engineering Technician
Talent Software Services 3.6
Phoenix, AZ job
Are you an experienced Civil Engineering Technician with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Senior Management Consultant to work at their company in Phoenix, AZ.
Position Summary: Functions in a project engineering technician capacity. Under general direction, supports engineering and design teams by developing and modifying technical deliverables. Applies foundational engineering principles and established design practices to create moderately complex design concepts and solutions. Utilizes digital tools and design software (e.g., CAD, BIM, 3D modelling) to create, modify, and maintain technical documentation, drawings, and project deliverables. Provides technical guidance and may offer direction to other engineering professionals and technicians to ensure quality and consistency across project outputs.
Primary Responsibilities/Accountabilities:
Applies knowledge of standards, systems, document control, departmental guides, applicable codes and client's policies and procedures.
May review project requirements and accurately determine the correct format and contents of the required deliverables.
Proactively applies the client Quality Program to deliverables. Demonstrates personal accuracy and supports continuous improvement and change management efforts.
Reviews design inputs in order to ensure consistency. Assists in ensuring deliverables are in compliance with the specific codes and standards suitable for the project.
May apply basic engineering principles and established design practices in developing moderately complex design concepts and deliverables. Begins to apply judgment and make decisions with respect to deliverables and input interpretation.
Capable of handling difficult technical assignments within an area of expertise and can provide technical guidance to other professionals.
Performs design calculations, detailed material quantities and estimates, and records.
May review the deliverables of others.
May define work assignments and maintain schedules.
May program control systems or participate in other plant start-up activities associated with a specialized area of expertise.
Coordinates with other design group personnel to review and exchange project information necessary for design development.
May support field activities. Focuses on the needs of internal clients while utilizing an understanding of external clients' main interests and drivers.
Proactively seeks and shares knowledge of latest technologies and processes.
May apply judgment and make decisions with respect to deliverables and input interpretation.
Qualifications:
Advanced Autodesk Civil3D is required with the use of pipe/pressure networks, proposed grading surfaces and plan and profile development.
Must be familiar with plan & profile drawings, alignments, pipe networks and grading.
Typically, a minimum of 5 years of related work experience.
Autodesk Civil 3D
Autodesk AutoCAD
Bluebeam
Experience in the appropriate electronic applications and programs required for performing assignments, including but not limited to CADD or other electronic applications.
Advanced ability to interpret engineering deliverable content as assigned.
Basic knowledge of engineering standards, systems, document control, departmental guides and B&V policies and procedures.
Basic industry knowledge and technology trends.
Basic knowledge of the company quality program.
Basic knowledge of other disciplines.
Basic knowledge of construction & constructability practices & principles.
Basic knowledge of engineering design principles and applicable design guides related to the assigned engineering discipline.
$59k-78k yearly est. 1d ago
Threat Modeler Lead
Openai 4.2
San Francisco, CA job
About the Team
The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.
About the Role
The Threat Modeling Lead will own OpenAI's holistic approach to identifying, modeling, and forecasting frontier risks from frontier AI systems. This role ensures that our evaluation frameworks, safeguards, and taxonomies are robust, high-coverage, and forward-looking. This leader will help the company answer the “why” behind our most stringent risk-prevention efforts, shaping the rationale for prioritizing and mitigating risks across domains. They will serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to frontier risks from AI.
In this role, you will:
Develop and maintain comprehensive threat models across all misuse areas (bio, cyber, attack planning, etc.).
Develop plausible and convincing threat models across loss of control, self-improvement, and other possible alignment risks from frontier ai systems.
Forecast risks by combining technical foresight, adversarial simulation, and emerging trends.
Pair closely with technical partners on capability evaluations to ensure these map to and cover the gambit of severe risks differentially enabled by frontier AI systems.
Pair closely with Bio and Cyber Leads to size the remaining risk of the designed safeguards and translate threat models into actionable mitigation designs.
Act as the thought partner and explainer of “why” and “when” for high-investment mitigation efforts-helping stakeholders understand the rationale behind prioritization.
Serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to misuse risk.
You might thrive in this role if you:
Understand risks from frontier AI systems and have a strong grasp of AI alignment literature. Bring deep experience in threat modeling, risk analysis, or adversarial thinking (e.g., security, national security, or safety).
Know how AI evaluations work and can connect eval results to both capability testing and safeguard sufficiency.
Enjoy working across technical and policy domains to drive rigorous, multidisciplinary risk assessments.
Communicate complex risks clearly and compellingly to both technical and non-technical audiences.
Think in systems and naturally anticipate second-order and cascading risks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$70k-135k yearly est. 5d ago
Landscape Designer
Titus Talent Strategies 3.6
Waukesha, WI job
Our partner is seeking a Landscape Designer to work with their design, sales and construction team. This position requires working directly with clients, design build staff and subcontractors to provide comprehensive landscape consultation, design and installation services.
The ideal candidate enjoys developing creative and high-quality design solutions to suit each client's wishes. Attention to detail and excellent communication skills are of great importance. Must be able to handle multiple concurrent deadlines. A degree in Landscape Architecture or equivalent is strongly preferred. The ideal candidate is highly organized, self-motivated and passionate about design, with a minimum of 5 years experience in the design or design build industry and is proficient in the following:
· Site Measuring
· Inventory and analysis
· Conceptual landscape design
· Grading and drainage design
· Landscape construction techniques
· Knowledge of common Wisconsin landscape plants
· Building and maintaining long term client relationships
· Working with build management and teams to address issues, maintain communication and ensure the “vision” is executed in a high quality, accurate and timely manner
· Working with other departments within the company to enhance the work environment, customer satisfaction and success of the company
Benefits:
· Flexible Schedule
· Paid Holidays
· PTO
· Simple-IRA
· Direct Deposit
· Health Insurance
· Employee Discount on all hardgoods, greengoods, labor and landscape projects
· Licensure fee reimbursements
· Continuing education opportunities
REQUIREMENTS
· Bachelor's degree (preferably in architecture or related field)
· Minimum of 5 years experience in the design or design/build industry
· Knowledge of common Wisconsin landscape plants
· Experience with vector-based design programs (AutoCAD, Dynascape or similar)
· Proficient user of MS Office
· Proficient user of Adobe Suite applications
· Experience with Google SketchUp is a plus, but not required
· Ability to close sales (prior sales experience is preferred but not required)
· Excellent interpersonal and communication skills
· A positive attitude
· Self-directed quick learner and problem solver
· Ability to maintain a professional appearance
· Ability to take ownership of projects from start to completion
· Ability to multitask and coordinate workload to meet deadlines
Equal Employment Opportunity Statement:
Our partner is proud to be an Equal Opportunity Employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$34k-43k yearly est. 2d ago
Revenue Enablement Director - SaaS Growth & Strategy
Validity 4.5
Boston, MA job
A leading SaaS company is searching for a Revenue Enablement Director/Senior Manager to lead their revenue function in Boston. This role focuses on driving measurable improvements in SaaS sales performance. The ideal candidate will have over 11 years of related experience in B2B environments, leading teams and aligning with C-level stakeholders. A competitive salary of $150,000 to $175,000 is offered, with additional benefits. This position requires in-office work three days a week.
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$150k-175k yearly 4d ago
Senior Field Representative, Field Services Support
Ricoh 4.3
Ricoh job in Irvine, CA
Corporate HR Specialist
Senior Field Representative, Field Services Support
PROFILE
Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.
Job Duties and Responsibilities
· Specializes in the servicing and repair of a core set of highly complex office products.
· Manages territory, inventory, and customer relationships.
· As a specialist, provides 2
nd
level technical support to other technicians.
· Achieves expected productivity levels associated with assigned workload and level of experience.
· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
· Able to work under minimal supervision
Demonstrates technical expertise and provides specialist services
· Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of highly complex office products.
· Demonstrates required digital competencies associated with assigned products and level assignment.
· Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
· Completes technical training on new equipment as assigned.
Provides advanced training
· Conducts OJT for new and experienced technicians as required.
· Conducts technical seminars as required.
· Serves as a role model and exhibits professional appearance and behavior at all times, under the most difficult situations.
· A positive influence/champion within the team/organization.
· Proactively seeks ways to improve things.
Manages Territory
· Assumes responsibilities of Field Technology Service Manager as required.
· Effectively executes all required territory management and call handling procedures.
· Works closely with sales partners to maximize equipment leads and upgrade opportunities.
· Maintains and manages own parts inventory with a high degree of accuracy.
· Adheres to territory back-up plans.
· Completes all required administrative tasks in an accurate and timely manner.
· Complies with all company policies.
Customer Service
· Effectively handles the most difficult customer situations.
· Acts as a communication link on unresolved technical problems/issues.
· Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
· Maintains productive, professional relationship with all company personnel.
· Responsible for maintaining a "car stock" inventory.
· Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
Typically:
· Requires high level technical skills typically gained through completion of technical school and 3+ years of related experience including a minimum of 2 years as a Technology Service Consultant I.
· Requires 1 Industry Certification and sustained (at least 2 years) of meets or exceeds performance level.
· Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
KNOWLEDGE, SKILLS, AND ABILITIES
· Requires an excellent working knowledge of electro-mechanical devices and electronics.
· Requires expert knowledge of assigned equipment.
· Skilled methodical approach to resolving problems.
· Possesses strong interpersonal and verbal communications skills.
· Excellent customer service skills including ability to follow up to ensure closure of issues.
· Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
· Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise.
· Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot. It is necessary that all travel be done in a wide variety of weather conditions.
· Working conditions regularly expose individuals to conditions that could result in minor cuts and burns. There is frequent exposure to chemical solvents and cleaners.
· Shift work, overtime, stand-by and/or on-call may be required.
· Requires daily internal contact with the dispatch department via telephone to receive verbal instructions concerning service calls.
· Routinely in direct contact with parts department to receive parts ordered and with the Field Service Manager to review work, receive direction and discuss customers' concerns and problems.
· Requires daily external contact with customers (typically office managers and machine operators) for the purpose of investigating and resolving equipment problems.
· The customer relations aspects of the job tend to be somewhat more diversified, however, most problems are resolved using past precedent.
· Work has periodic stress related to an increased volume of service calls placed and occasional contact with dissatisfied customers.
· Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching, and lifting when installing equipment, i.e., computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level.
· Tool cases and assorted service-related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations. Often these locations are upstairs.
· A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches, and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.