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Ride attendant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical ride attendant skills. We ranked the top skills for ride attendants based on the percentage of resumes they appeared on. For example, 17.1% of ride attendant resumes contained customer service as a skill. Continue reading to find out what skills a ride attendant needs to be successful in the workplace.

15 ride attendant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ride attendants use customer service:
  • Demonstrated superior customer service skills by addressing customer concerns, demonstrating empathy and answering all questions confidently and accurately.
  • Provided exceptional customer service regarding safety, sales information, & general theme park information.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how ride attendants use safety procedures:
  • Assist customers on riding machinery using safety procedures.
  • Ensured all mandated safety procedures were properly executed.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how ride attendants use cpr:
  • Certified in Cardiopulmonary Resuscitation (CPR)INVOLVEMENT and COMMUNITY SERVICE
  • Red Cross Life Guard Trained CPR Certified EMT Basic Trained

4. Safety Guidelines

Safety guidelines are regulations or rules governing procedures, actions, or devices with the aim of reducing the occurrence or risk of loss, injury, and danger to properties, individuals, or the environment. To adhere to the safety guidelines and be able to make the best possible decisions to ensure everyone at the workplace is safe, you should possess a wide range of skills.

Here's how ride attendants use safety guidelines:
  • Cleaned sanitation of rides * Ensured safety guidelines of all ride participants * Handled cashiering responsibilities
  • Ensured safety guidelines were properly followed.

5. Guest Service

Here's how ride attendants use guest service:
  • Trained on evacuation procedures-mastered the procedures and processes to take during emergency situations, including guest services during emergencies.
  • Learned communication and guest service skills to prepare for a career in the hospitality industry.

6. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how ride attendants use safety rules:
  • Remove disorderly or sick people from rides and enforce all safety regulations and stay current with safety rules and procedures.
  • Developed safe work habits and participated in safety training staying up to date on all safety rules and procedures.

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7. Safety Regulations

Here's how ride attendants use safety regulations:
  • Perform routine safety inspections on rides according to safety regulations * Operate rides for customer satisfaction * Implement excellent customer satisfaction
  • Maintained safety regulations; including following all regulations and checking harnesses.

8. Emergency Situations

Here's how ride attendants use emergency situations:
  • Assist in emergency situations as needed.
  • Respond to emergency situations effectively and report any collisions and accidents to Manager in a timely manner.

9. Safety Standards

Here's how ride attendants use safety standards:
  • Coordinated passenger on-boarding while maintaining company's park safety standards.
  • Operate elevators and rides maintaining safety standards and guidelines for guests and employees.

10. Guest Safety

Here's how ride attendants use guest safety:
  • Direct customer interaction and supervision to ensure overall guest safety and satisfaction.
  • Operated rides safely and efficiently as ensuring guest safety.

11. Control Panels

A control panel is a flat, enclosed unit, often the vertical part of a system in which the control or monitoring instruments are displayed and accessible to users. Control panels are typically closed-circuit boards with connections to all peripheral devices in their area. They can be found in factories to monitor and control machines or production lines and in places like nuclear power plants, ships, airplanes, and mainframe computers.

Here's how ride attendants use control panels:
  • Operate a Control Panel or Dispatch Panel while observing the ride while it runs through the cycle.
  • Operate the control panel to run the ride and observe the ride while in motion.

12. Excellent Guest

Here's how ride attendants use excellent guest:
  • Promoted based on an excellent guest rapport and a consistent record of positive guest comment cards.
  • Worked as a team to guarantee excellent guest experience.

13. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how ride attendants use pos:
  • Inventory -Ran cash register with POS system, snack bar and lazer tag -Opening and closing duties -Stocked food and supplies
  • Operated POS for ticket and refreshment sales* Conducted safety inspections of ride equipment* Ride Operation

14. Safety Checks

Safety checks include all routine maintenance, preventive measures, safety protocols, policies, and regulations performed to ensure a safe working environment. They also include proposals on better management, equipment, installation, and substance disposal methods.

Here's how ride attendants use safety checks:
  • Complete safety checklists of facility and outdoor attractions.
  • Operate rides; help customers on and off rides; perform a safety check before starting ride.

15. Exceptional Guest

Here's how ride attendants use exceptional guest:
  • Provided exceptional guest experience through direct guest interactions in the theme park.
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List of ride attendant skills to add to your resume

Ride attendant skills

The most important skills for a ride attendant resume and required skills for a ride attendant to have include:

  • Customer Service
  • Safety Procedures
  • CPR
  • Safety Guidelines
  • Guest Service
  • Safety Rules
  • Safety Regulations
  • Emergency Situations
  • Safety Standards
  • Guest Safety
  • Control Panels
  • Excellent Guest
  • POS
  • Safety Checks
  • Exceptional Guest
  • Greeting Guests
  • Safety Devices
  • Golf Courses
  • Customer Satisfaction
  • Safety Restraints
  • Safety Belts
  • Customer Complaints
  • Guest Satisfaction
  • Clean Environment
  • Alertness
  • Safety Precautions
  • Automatic Equipment
  • Communication Functions
  • Crowd Control
  • Inspection Checklist
  • Customer Safety
  • Roller Coaster
  • Sick People
  • Emergency Evacuation Procedures
  • Guest Interaction
  • Entertainment Options
  • Light Bulbs
  • Laser Tag
  • Bumper Cars

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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