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Become A Ride Operator

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Working As A Ride Operator

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Handling and Moving Objects
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $18,880

    Average Salary

What Does A Ride Operator Do At Merlin Entertainments

* Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
* Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
* Ensure our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions
* To follow opening and closing procedures as detailed in the department’s operating plan.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* About You
* Experience in a customer service role.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Able to work in areas with loud noises and confined spaces
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Self-motivated, able to work independently or as part of a team.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

What Does A Ride Operator Do At City of Las Cruces, Nm

* Organizes, schedules, and supervises the Dial
* A-Ride operations and staff of the City transit program to provide safe, secure, assistive mobility services to program participants, in accordance with program policies and procedures and public transit regulations; resolves customer service issues and complaints; presents the highest level of customer service possible to clients and assures that all public contact by other staff follows this high standard.
* Supervises staff through appropriate work oversight; plans, prioritizes and coordinates work assignments; disciplines, trains and evaluates staff; coaches and instructs employees as required; monitors work, reviews work activities, and evaluates performance; assures that staff maintains safe vehicles, and adheres to policies and procedures for efficient operations; recommends changes to improve the functions and processes.
* Inspects the work of assigned staff to assure work quality and the timely accomplishment of assigned duties and responsibilities; assures compliance with safety and service standards; monitors vehicle maintenance, and recommends vehicle and equipment repairs.
* Assures Dial
* A-Ride Bus Operators are ready and prepared for duty, briefed on road conditions and routes, adequately trained and equipped, and are held accountable for duties and responsibilities assigned; adjusts schedule and routes as needed to meet driving conditions and staffing availability; oversees DOT testing compliance requirements for Dial
* A-Ride Bus Operators.
* Prepares, reviews and compiles reports and program statistics; compiles and submits data for NTD reports; checks drivers' daily logs and mileage; maintains daily receipt records and program counts, and secures funds received; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service; meets with community service groups to promote program services and solicit customer feedback

What Does A Ride Operator Do At The Hershey Company

* Must demonstrate our Customer Service Pledge
* o Must be approachable, showing that our guests are our priority
* o Must initiate contact with our guests by being courteous and greeting them with a smile
* o Must be willing to listen to our guests and provide for their needs
* o Must provide a genuine Thank You to every guest
* Ability to stay focused and watch monitors throughout shift, ensuring the safety of our guests
* Operate a two-way a radio
* Ability to make quick safety decisions
* Excellent communication skills both verbal and written
* Operators will rotate into all positions throughout the ride, including the main entrance of the ride or on the turntable assisting guests.
* Monitor and report any safety issues to the manager or leader on duty
* Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:
* Must be 18 years or older
* Must maintain a neat appearance and adhere to uniform standards
* Must be able to sit, stand or walk up to 5
* hours per shift
* Attention to detail and ability to watch the tour ride monitors
* Must be able to tolerate the motion of the constantly moving turntable for the entire shift
* Must be able to provide physical support (assist guests who need assistance maintaining balance while stepping on and off the turntable, provide stability on the moving turntable)
* This role will require bending, stooping, and twisting
* Respond and follow through in a timely manner to safety situations throughout the tour ride
* Must be able to communicate effectively with co-workers, other departments at Chocolate World, and function effectively as part of a team.
* Proficient computer skills are required
* Teamwork and problem-solving skills
* Ability to work in fast-paced environment and multi-task
* Leadership/ability to take initiative
* Must be able to read, write and speak English proficiently

What Does A Ride Operator Do At Hershey Entertainment and Resorts

duties as assigned

What Does A Ride Operator Do At Merlin Entertainments

* Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals
* Strong verbal communication skills to instruct guests and maintain effective communication with other ride operators
* Work effectively in busy environments with high noise levels
* Work effectively under pressure in situations such as ride breakdowns or upset guests
* Maintain a high level of focus to ensure safe operation
* Comfortable speaking to guests both one-on-one and in groups using a public address system
* Check rider height and screen for other riding restrictions
* Ensure all safety policies, rules and procedures are followed at all times
* Physically check ride restraints (seat belts, lap bars, doors, etc.)
* Utilize ride controls to operate ride (send vehicles in motion, start ride cycle, stop ride cycle, lock lap bars, etc.)
* Assist guests utilizing passes, such as disability access passes
* Follow set procedures during ride break downs, including proper guest communication and carrying out ride evacuation
* Maintain basic cleanliness and order of ride queues, storage areas, and play areas

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Ride Operator Demographic

Gender

  • Male

    50.5%
  • Female

    47.5%
  • Unknown

    2.0%

Ethnicity

  • White

    77.7%
  • Hispanic or Latino

    13.9%
  • Asian

    6.4%
  • Unknown

    1.5%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    66.0%
  • French

    9.4%
  • Japanese

    4.7%
  • Russian

    2.1%
  • German

    2.1%
  • Arabic

    2.1%
  • Italian

    1.6%
  • Swedish

    1.0%
  • Vietnamese

    1.0%
  • Hmong

    1.0%
  • Hindi

    1.0%
  • Mandarin

    1.0%
  • Ukrainian

    1.0%
  • Thai

    1.0%
  • Carrier

    1.0%
  • Chinese

    1.0%
  • Polish

    1.0%
  • Romanian

    0.5%
  • Samoan

    0.5%
  • Dutch

    0.5%
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Ride Operator

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Ride Operator Typical Career Paths

Ride Operator Education

Ride Operator

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Top Skills for A Ride Operator

OutstandingCustomerServiceSafetyProceduresRollerCoasterRideAreaSafetyDevicesSafetyRegulationsSafetyRulesEnsureGuestSafetyControlPanelLeversEnsureAdherenceGuestServiceSafetyBeltsRideOperationsEntertainmentOptionsCommunicationSkillsBuckleSeatBeltsSafetyPrecautionsSafeEnvironmentSafetyChecksEmergencyEvacuationProcedures

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Top Ride Operator Skills

  1. Outstanding Customer Service
  2. Safety Procedures
  3. Roller Coaster
You can check out examples of real life uses of top skills on resumes here:
  • Ensured the safety of all customers - Conducted Safety inspections - Provided outstanding customer service
  • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
  • Worked at Michigan Adventures Amusement Park in North Muskegon operating large machinery such as, Roller coasters and other rides.
  • Operate Ride Greet Guest Maintain a clean ride area Attend daily group meetings before work
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.

Top Ride Operator Employers

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Ride Operator Videos

Six Flags Ride Operator Cosplay

NoLimits 2 A Day in the Life of a Ride Operator

Midway Ride Operator

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