Senior Customer Success Manager
Boston, MA job
We are a mission-driven organization that was born out of the health care research at Harvard Business School led by Michael Porter and Bob Kaplan. We provide health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empower them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. We are thought leaders, and our impactful work in improving health care efficiency and effectiveness has been recognized and featured in publications like the
Harvard Business Review
and
The Wall Street Journal
. We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures. Join us in our mission to reshape health care through innovation and insight.
Position Overview - Mid-Senior Healthcare Client Partner Role
Avant-garde Health seeks a leader in healthcare performance improvement to join our dynamic Customer Success team. You will collaborate closely with hospital executives and clinicians, utilizing our cutting-edge technology and data analytics to identify opportunities for enhancing care processes, reducing costs, and improving outcomes. This is an ideal position for candidates with backgrounds in healthcare technology, advanced data analytics, and technical account management. We are looking for candidates who are passionate about bringing their advanced analytical skills and customer success expertise to drive impactful change within our client hospitals. Your role will be pivotal in fostering long-term relationships with our clients, serving as a trusted partner in their journey towards delivering higher quality, more cost-effective healthcare.
Key Responsibilities:
Utilize Avant-garde's proprietary SaaS analytics platform to uncover client-specific insights and opportunities for performance improvement.
Collaborate with physicians, perioperative directors, supply chain leaders, nursing, and other roles/depts. within hospitals and ASCs to prioritize and develop action plans based on identified opportunities.
Perform rigorous data analyses and present compelling insights and recommendations to client stakeholders on a daily, weekly, and quarterly basis.
Manage and nurture relationships with multiple stakeholders within client organizations, serving as a trusted advisor.
Participate in new client onboarding and training sessions.
Monitor client engagement and track key metrics to measure value creation.
Drive client growth by extending solutions into new locations or clinical specialties.
Contribute to building a learning community among Avant-garde's client base through webinars and discussions.
Hybrid location (2 days/week in the Boston office and 3 days/week from home).
Travel to client sites for in-person meetings with executives, physicians, etc. (~15% travel).
Qualifications:
Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
Proficiency in data manipulation and analysis using Excel pivot tables.
Excellent communication and presentation abilities.
Ability to thrive in a fast-paced startup environment.
Skills & Experience:
Education: Graduate degree required: MBA, MHA, MPH, or equivalent.
Experience: 7+ years of experience in healthcare delivery/operations, management consulting, or related fields.
Minimum of 3 years focused on healthcare audiences, including hospitals, health systems, physicians, and surgery centers.
3+ years of hospital experience working with management and C-level stakeholders.
Experience working with large data sets from multiple sources, running customized reports using Excel Pivot Tables, and presenting the results to physicians and C-level stakeholders strongly preferred.
Analyst I, Predictive Customer Modeling
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Analyst I on the Predictive Customer Modeling team, you'll help shape the future of customer insights by building models that forecast behavior and drive smarter decision-making. You'll dive into data to uncover patterns, power revenue-driving strategies, and help cross-functional teams bring these models to life. From optimizing promotional impact to guiding cross-sell strategies, you'll play a pivotal role in making our customer experience more intelligent, predictive, and personalized.
What you'll do as an Analyst I, Predictive Customer Modeling
Build and deploy predictive models that forecast customer behavior and drive revenue outcomes.
Translate complex model outputs into scalable solutions that teams across DraftKings can activate.
Partner with Data Science and Data Engineering to apply best-in-class practices using tools like Databricks, Airflow, and Bitbucket.
Use data and industry insights to uncover growth opportunities and elevate our modeling strategy.
Create automated tools, analyses, and Tableau dashboards that measure and communicate product and promotion performance.
Analyze customer retention and gameplay trends to inform marketing investments and vertical strategies.
Lead deep-dive analyses and cross-functional partnerships to turn insights into action across the business.
What you'll bring
Bachelor's degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics, or another relevant discipline.
At least 1 year of experience in business analytics or data science.
Practical experience with SQL/Snowflake and Tableau. Python/R experience is a plus.
Exposure to data science principles, including machine learning, regression and classification techniques, and model evaluation, as well as familiarity with tools like Databricks, Airflow, XGBoost and Bitbucket, is a plus.
Knowledge of A/B testing, experimental design, and hypothesis testing methods.
Curiosity to learn about a complex business and a desire to grow as an analyst.
#LI-AS1
#AC2025
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 64,000.00 USD - 80,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplySPECIFICATION Shine Associates, LLC has been retained to search, identify and recruit an Associate on behalf of our client (‘Company'). The position will be located in the Boston, MA office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Founded in 1904, our client is one of the oldest and most distinguished real estate development firms in the nation, having developed more than 100 million square feet of real estate throughout the United States. The firm has led the industry in the redevelopment of key downtown districts of the nation's leading cities including Boston, Washington D.C., Philadelphia, Los Angeles, and Baltimore.
Since 2010, our client has developed over 2,700 units of multifamily real estate in New England with a focus on urban or otherwise transit served environments.
KEY RESPONSIBILITIESInvestments:
Evaluate multifamily and mixed-use land development investment opportunities by providing analytical support to the Investments team This includes preparing financial models and valuations utilizing Excel as well as preparing internal investment briefings.
Conduct in-depth market/property research and summarize information to support underwriting assumptions.
Complete due diligence and closing processes by working closely with property management, development, finance, legal, and accounting. Tasks include coordinating departments and third-party consultants, travel/property inspections, formulating business plans, completing lease abstracts, compiling and synthesizing market information.
Handle ad hoc requests from investors and lenders in association with acquisition or disposition efforts
Draft project specific investment memoranda and other capital raising materials to attract third party capital to the firm
Maintain key relationships with the capital community to nurture long term partnerships for the firm
Asset Management
Oversee the performance of a portfolio of multifamily properties to ensure revenue optimization, expense management, and value creation.
Develop and implement strategic business plans, capital improvement programs, and leasing strategies for each asset.
Active engagement in property branding, property programming, and lease-up strategy, and management of marketing firms in conjunction with the management company and/or JV partner.
Monitor financial performance against budgets and proformas, providing detailed variance analysis and recommendations.
Collaborate with property management teams to ensure operational excellence, tenant satisfaction, and occupancy goals. Review maintenance management plans and contracts.
Build and maintain asset specific financial models.
Conduct market research and competitive analysis to identify emerging trends and investment opportunities.
Complete quarterly investor reports outlining the performance of operational history of the firm's assets
QUALIFICATIONS
Required:
Bachelor's degree in finance, real estate, business, or a related field.
3-5+ years of experience in multifamily asset management, real estate investment, investment sales, or related roles.
Strong understanding of multifamily operations, leasing, budgeting, and property management best practices.
Advanced financial modeling skills with proficiency in MS Excel
Solid understanding of real estate investment principles, including underwriting and ROI metrics.
Excellent analytical, problem-solving, and communication skills.
Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast- paced environment.
Familiarity or strong interest in New England real estate market fundamentals and trends.
Preferred:
Familiarity with property management software such as Yardi or RealPage.
Experience working in additional asset classes including Office, Lab/R&D, and/or Industrial
COMPENSATION
Compensation will include a competitive base salary and bonus, and an attractive benefits package.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age (40 or older), marital status, sexual orientation, gender identity/expression, citizenship, real or perceived disability or handicap, genetic predisposition, veteran status, and/or any other protected category in accordance with applicable federal, state or local laws.
CONTACT INFORMATION
Shine Associates, LLC
**************************
45 School Street
Suite 301
Boston, MA 02108Hillary Shine, Principal
Cell: *************
[email protected]
Tim Shine, Principal
Cell: **************
[email protected]
Kelsey Shine, Director
Cell: *************
[email protected]
Chandlee Gustafson, Associate
Cell: *************
[email protected]
Auto-ApplyDirector of Marketing, Demand Generation
Boston, MA job
Avant-garde Health is a mission-driven organization born out of Harvard Business School research led by Michael Porter and Bob Kaplan. Our software enables health systems, surgery centers, and physicians to understand the true cost and quality of surgical care, improve margins, and deliver better outcomes. We are recognized leaders in value-based healthcare, with work featured in
Harvard Business Review
and
The Wall Street Journal
, and are backed by leading venture investors including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures.
We are in a growth phase and seeking a marketing leader who can extend and accelerate that momentum by building a demand generation engine that consistently fills the pipeline with hospital and provider executives.
Position Overview
The Director of Marketing, Demand Generation will lead Avant-garde's marketing strategy with a singular focus: generating qualified leads from hospitals, health systems, and ASCs. This role is about creating a pipeline through executive engagement, event-driven marketing, and multi-channel campaigns.
The ideal candidate has a proven track record of reaching and influencing healthcare executives (CEOs, CFOs, CMOs, COOs, and service line leaders) and can translate strategy into measurable lead generation results. This is a leadership position responsible for overseeing and building out the marketing team, reporting directly to the executive team and working in close partnership with sales, product, and customer success.
Key Responsibilities
Drive Pipeline Growth - Build and execute demand generation campaigns that consistently deliver qualified executive leads from hospitals, health systems, and ASCs.
Lead Conference Strategy - Own pre-conference outreach, on-site presence, and post-event engagement to maximize ROI from industry events.
Engage Healthcare Executives - Design marketing initiatives that resonate with CEOs, CFOs, CMOs, and other senior decision-makers.
Run Multi-Channel Campaigns - Manage webinars, ABM programs, email, and digital channels to acquire and nurture leads.
Measure & Optimize - Track KPIs across campaigns and events, report impact on pipeline, and continuously improve outcomes.
Collaborate Across Teams - Partner with sales, product, and customer success to align marketing with company goals and ensure consistent execution.
Qualifications
Bachelor's degree required; advanced degree in marketing, communications, or public health a plus.
Minimum 4-6 years of B2B marketing experience, with at least 3 years directly focused on healthcare provider organizations.
Demonstrated success in engaging hospital and ASC executives and driving measurable pipeline growth.
Experience in digital health, SaaS, or healthcare technology strongly preferred.
Expertise with HubSpot and familiarity with Definitive Healthcare, ZoomInfo, and other marketing intelligence platforms.
Entrepreneurial mindset with the ability to think strategically and execute tactically.
Location & Travel
Boston, MA preferred. Outstanding remote candidates will be considered.
Travel approximately 15-25% of the year for conferences, client-facing events, and internal off-sites.
Why Join Avant-garde Health
This is a chance to oversee the marketing department, own our demand generation strategy, and play a central role in the continued growth of the company. We're looking for someone who's been a strong manager and now wants to roll up their sleeves, take full ownership of marketing initiatives, and directly impact pipeline creation. As Avant-garde scales rapidly, this role offers the opportunity to grow your career alongside the company.
Marketing Specialist
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Marketing Specialist, you'll manage the marketing strategy and operations for our Refer-A-Friend program to drive efficient customer acquisition at scale. You'll oversee Refer-A-Friend offers, reinvestment strategy, and calendar planning while marketing the program across channels like email, push notifications, in-app messaging, and direct mail. You'll become the expert on the Refer-A-Friend customer experience-identifying pain points, analyzing performance, and staying ahead of the competition to inform strategy and product improvements.
What you'll do
Manage Refer-A-Friend program operations, including offer creation, site merchandising, and QA processes.
Execute and optimize multi-channel campaigns across email, push notifications, in-app messaging, and direct mail.
Define a structured testing roadmap and lead A/B test analysis to maximize business impact.
Identify and act on key customer lifecycle moments to increase engagement and drive acquisition.
Partner with Product and Engineering teams to prioritize and implement product enhancements.
Collaborate with Analytics to evaluate performance, optimize marketing strategy, and evolve offer design.
Track KPIs and deliver regular performance updates and insights to senior stakeholders.
What you'll bring
Bachelor's Degree in Marketing, Business, Economics, or a related field.
At least 3 years of marketing experience, preferably in eCommerce or gaming.
Experience managing marketing strategy for a program or campaign and driving measurable growth.
Strong written and verbal communication skills, including comfort presenting to senior leadership.
Data-driven, strategic mindset with strong attention to detail.
Proven ability to work cross-functionally with creative, product, and analytics teams.
Self-starter who thrives in a fast-paced, constantly evolving environment.
Experience with A/B testing and willingness to learn SQL and analytics tools.
#LI-JF1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 89,600.00 USD - 112,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyPT - In-Patient
Boston, MA job
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Battery Materials Electrochemistry Expert
Boston, MA job
About Us:
SES AI Corp. (NYSE: SES) is dedicated to accelerating the world's energy transition through groundbreaking material discovery and advanced battery management. We are at the forefront of revolutionizing battery creation, pioneering the integration of cutting-edge machine learning into our research and development. Our AI-enhanced, high-energy-density and high-power-density Li-Metal and Li-ion batteries are unique; they are the first in the world to utilize electrolyte materials discovered by AI. This powerful combination of "AI for science" and material engineering enables batteries that can be used across various applications, including transportation (land and air), energy storage, robotics, and drones.
To learn more about us, please visit: **********
What We Offer:
A highly competitive salary and robust benefits package, including comprehensive health coverage and an attractive equity/stock options program within our NYSE-listed company.
The opportunity to contribute directly to a meaningful scientific project-accelerating the global energy transition-with a clear and broad public impact.
Work in a dynamic, collaborative, and innovative environment at the intersection of AI and material science, driving the next generation of battery technology.
Significant opportunities for professional growth and career development as you work alongside leading experts in AI, R&D, and engineering.
Access to state-of-the-art facilities and proprietary technologies are used to discover and deploy AI-enhanced battery solutions.
What we Need:
The SES AI Hermes team is seeking an exceptional Battery Materials Electrochemistry Expert to serve as the cornerstone for our experimental validation and R&D pipeline. This role is centered on advanced battery chemistry and SEI engineering, requiring deep practical expertise to translate R&D outputs into high-quality, AI-trainable data for accelerated materials discovery. As a Senior Materials Scientist, you will drive the design and execution of experimental programs that fuel our materials informatics models.
Essential Duties and Responsibilities:
Battery R&D & Experimentation
Lead the design and execution of experiments (DOE design) focused on advanced Lithium battery systems, including solid-state and Li-ion chemistry.
Drive electrolyte R&D, focusing on additive optimization and meticulous SEI (Solid Electrolyte Interphase) engineering to enhance battery performance and safety.
Oversee the complete battery development lifecycle, including raw-material chemistry, electrode fabrication, electrochemical testing, and prototype validation.
Characterization & Validation
Perform advanced electrochemical testing and characterization (e.g., impedance, cycling) to define safety and performance metrics.
Generate clean, structured data from experiments that meets the rigorous requirements for training AI/ML models.
Bridge the gap between computational modeling and experimental validation, serving as a hybrid expert for material design iteration.
Category (e.g., Model Optimization & Implementation)
Collaborate with the AI/ML team to understand model requirements, contributing domain expertise to molecular property prediction, material screening, and generative chemistry applications.
Education and/or Experience:
Education: Ph.D. in Materials Science, Chemical Engineering, Applied Physics, or a closely related field. A background in Mechanical & Aerospace Engineering with a strong materials focus is also acceptable.
Core Battery Expertise: Deep, hands-on expertise in Lithium battery chemistry, including fundamental understanding of Li-ion and solid-state systems.
Experimental Skills: Proficiency in advanced electrochemical testing and materials characterization techniques.
Interfacial Engineering: Proven experience in electrolyte formulation, additive optimization, and SEI engineering.
R&D Process: Experience managing the full battery development lifecycle, from raw material to prototype validation.
Preferred Qualifications:
Hybrid Expertise: Demonstrated experience working in a hybrid computational modeling + experimental validation capacity.
AI/ML Exposure: Direct experience or strong understanding of the application of AI/ML models to materials informatics, molecular property prediction, and multi-physics simulations.
Auto-ApplyInventory Specialist
Boston, MA job
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The Inventory Specialist is responsible for maintaining an accurate inventory in their dispensary. They drive sales through maintaining an up to date and stocked online and in-store menu. They ensure all AYR policies and regulatory requirements are adhered to. The Inventory Control Specialist reports to the Retail Inventory Manager and the Dispensary Store Manager.
Duties and Responsibilities
* Maintain accurate counts of all inventories by doing daily counts and performing reconciliations when necessary
* Ensure that all product is properly tagged according to state and local regulations and is accompanied by all necessary paperwork
* Reconcile inventory to ensure that all information is accurately porting to the state system and no malfunctions are occurring
* Keep a clean and well-organized shop/Storage area that allows for unencumbered access to product, sinks, cleaning areas, and workstations
* Maintain all delivery records and invoices according to the methods prescribed by the General Manager and state regulations
* Ensure that all items meet the required quality standards and specifications
* Generate purchase orders or transfers to fulfill sale order requirements
* Run and maintain inventory level reports
* Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready
Qualifications
* Ability to collaborate and work with others, while also able to work with limited supervision
* Ability to work in a fast-paced environment
* Must meet age requirement as outlined by state cannabis agencies
* Able to pass all background checks/fingerprinting as required by state cannabis agencies
* Able to provide valid badging/credentials as required by state cannabis agencies
Education
* High school diploma/GED required
* Equivalent combination of work/education experience accepted
Experience
1-3 years' experience in a retail environment
Knowledge, Skills, Abilities & Competencies
Customer Obsessed -Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Results Oriented - Empowered with knowledge of their potential and enjoys working hard to create wonder; is action oriented and full of energy for impactful and challenging projects; acts with minimal direction; seizes more opportunities than peers; exceeds goals and is consistently a top performer; applies key business and industry knowledge and experience to make informed decisions and take actions that drive business results; conscientious of the bottom line and steadfastly pushes self and others for results that deliver on Company goals.
Functional/Technical Skills - Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
No direct reports
Working conditions
Work is performed in several locations that include a cannabis cultivation and production facility. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. Involves frequent contact with staff. Work may include dealing with law enforcement and occasional State inspectors. May be asked to occasionally travel to locations outside of AYR's network.
Physical requirements
Must be able to lift at least 20 pounds and be able to stand for long periods of time, sit, bend, kneel, crouch, and reach.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Auto-ApplyDirector of Customer Success - SLED & Healthcare
Boston, MA job
Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
Armis is a privately held company headquartered in California.
About the Role
We're seeking a Director of Customer Success - SLED & Healthcare to lead our post-sales strategy and execution across state, local, education, and healthcare customers in North America.
This leader will own customer health, retention, and growth by driving adoption, measurable outcomes, and strong executive relationships across mission-driven public sector and healthcare organizations.
The ideal candidate is a strategic operator, people leader, and coach - someone who can build inclusive, high-performing teams, foster cross-functional collaboration, and deliver exceptional outcomes for customers protecting critical public and healthcare infrastructure.
Key Responsibilities
Leadership & Strategy
Lead, mentor, and grow a high-performing team of Technical Customer Success Managers (TCSMs) supporting SLED and healthcare accounts across the U.S.
Define and execute the Customer Success strategy aligned with Armis' broader go-to-market, retention, and growth goals for both the public sector and healthcare markets.
Partner with Sales, Renewals, and Support leadership to ensure a unified, value-driven customer journey.
Act as a voice of the customer to Product, Engineering, and Operations, advocating for features and capabilities unique to government and healthcare environments.
Foster an inclusive, equitable team culture that celebrates diversity of thought, background, and experience.
Customer Outcomes
Drive measurable improvements in adoption, renewal, and expansion across assigned accounts.
Ensure customers achieve time-to-value milestones, successful deployments, and ROI realization aligned with patient safety, data protection, and mission-critical outcomes.
Maintain executive relationships with key stakeholders including CIOs, CISOs, and healthcare IT and compliance leaders.
Oversee strategic account reviews, health scoring, and risk mitigation with a proactive, data-driven approach.
Operational Excellence
Develop scalable playbooks, metrics, and frameworks for SLED and healthcare customer engagement and success measurement.
Own KPIs such as Gross Retention Rate (GRR), Net Retention Rate (NRR), and Customer Health.
Partner with Enablement and Operations to strengthen onboarding, automation, and analytics for the CS organization.
Represent the SLED & Healthcare CS organization in leadership forums, providing data-driven insights, customer advocacy, and strategic recommendations.
Qualifications
10+ years of experience in Customer Success, Account Management, or Consulting, including 3+ years leading teams.
Proven success managing enterprise, healthcare, or public sector accounts within cybersecurity, SaaS, or enterprise technology.
Deep understanding of government and healthcare procurement, compliance, and renewal cycles.
Strong executive presence and communication skills, capable of influencing across diverse stakeholder groups.
Analytical mindset with a passion for operational excellence and scalable process design.
Experience working in a high-growth or hyper-scale environment is preferred.
Commitment to building and leading a diverse, inclusive, and high-performing team.
Success in This Role
The SLED & Healthcare Customer Success team operates as a trusted strategic partner to public sector and healthcare organizations.
Measurable improvement in retention, expansion, and advocacy metrics across both segments.
Clear, consistent visibility into customer health, risk, and success outcomes.
A strong, engaged TCSM team known for excellence, inclusivity, and customer obsession.
Salary range guidance for this position is: $175,000 - $220,000
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly
me
days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
Please click here to review our privacy practices.
Auto-ApplyEvent Contractor - Live Sports Production
Boston, MA job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- $21/hour
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
Auto-ApplyBusiness Process Analyst Intern, application via RippleMatch
Boston, MA job
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Business Administration, Management Information Systems, Business Analytics, or a related field.
Basic understanding of business process analysis, modeling, and improvement techniques.
Ability to assist in the documentation, analysis, and optimization of business processes.
Strong analytical skills, with the capability to interpret business data and workflows to identify inefficiencies and recommend improvements.
Good organizational and project management skills, capable of managing multiple tasks and contributing to collaborative projects.
Effective communication and interpersonal skills, essential for working with cross-functional teams and documenting process requirements.
Familiarity with ERP systems or other business management software.
Skills in data analysis and the use of analytics tools to support business decisions.
Proficiency with Microsoft Office, particularly Excel, and familiarity with process mapping tools such as Visio or Lucidchart.
Eagerness to learn about operational efficiencies and the application of technology in business processes.
Auto-ApplyRegional Operations Manager, Jackpocket
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Regional Manager, Lottery Fulfillment, you'll lead the people and operations behind Jackpocket's lottery fulfillment across multiple Eastern United States markets. You'll manage managers, guide cross-state operational execution, and set the standard for consistent, high-quality performance. From launching new markets to optimizing existing ones, you'll bring strategic oversight and hands-on leadership to a fast-scaling team. You'll travel regularly-up to 50% of the time-to align local teams and executive leadership around operational goals and upcoming expansions.
What you'll do as a Regional Manager, Lottery Fulfillment
Lead and mentor a multi-state team, including local managers and fulfillment staff, ensuring high performance and engagement
Define, implement, and scale standard operating procedures and best practices across all fulfillment centers
Own KPIs and reporting for quality, compliance, and productivity, using data to identify improvements and drive results
Oversee staffing strategies, new hire onboarding, and ongoing training to elevate team capabilities
Spearhead new market launches, including site setup, process design, vendor coordination, and timeline execution
Build strong relationships with lottery authorities, vendors, and external partners to support operational goals
Collaborate cross-functionally with Legal, HR, Facilities, Product, Engineering, and IT on process improvements and new initiatives
What you'll bring
At least 5 years of experience managing multi-site operations, including people leadership and strategic planning
Proven ability to drive performance improvements through process optimization and data-driven decision making
Hands-on troubleshooting skills and comfort navigating technical tools and operational systems
Experience launching new sites or markets, including coordination across internal and external stakeholders
Strong understanding of OSHA standards, local/state employment laws, and regulatory compliance
Ability to lead in high-pressure, real-time environments with sound judgment and clarity
Willingness to travel throughout the Eastern United States up to 50%, including some nights and weekends
#LI-SA2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 75,500.00 USD - 94,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyMedtronic - Associate Mapping Specialist - East, application via RippleMatch
Boston, MA job
This role is with Medtronic. Medtronic uses RippleMatch to find top talent.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Looking for Winter 2025 & Spring 2026 undergraduates, in Biomedical Engineering, to join the world's largest MedTech organization!
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
Become an Associate Mapping Specialist at Medtronic, with a training pathway into our EP Mapping Specialist role. You'll provide technical, clinical and sales support, in collaboration with the sales team, within the region or assigned territory in support of the launch and adoption of the EP mapping and navigation system (Affera) and all products within the Cardiac Ablation Solutions (CAS) business.
Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.
Eastern Territories Include (candidates are based out of one state) : ME, CT, RI, MA, NY, DE, VT, NJ, MD, PA, VA, NC, SC, KY, WV, FL, DC
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives.
CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 25% amount of travel outside the territory, presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned.
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
Promote the safe and effective use of Medtronic CAS products and related procedures.
Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
Develop and cultivate customer relationships resulting in incremental business.
Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
Collaborate and communicate with the sales and clinical teams in the region.
Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Required Qualifications
To be considered for this role, please ensure these minimum requirements are evident on your resume.
Bachelor's degree in Biomedical Engineering or related field by December 2025 or June 2026
Ability to work in the US without the need for current or future visa sponsorship
Preferred Qualifications
Graduation from Cardiac Prep program such as ATI and PrepMD
Proven track record with technical training assignments.
Strong interpersonal & communication skills
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
Additional Job Requirements
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental exposure to infectious disease and radiation
Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Must be able to drive approximately 25-50% of the time within assigned territory and may require overnight travel.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):75000
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Auto-ApplyCommercial Excellence Specialist
Newton, MA job
Job DescriptionSalary:
At Lumicell, we will give you the opportunity to harness all thats within you by working in a mission driven start-up environment with high-performing employees, tackling some of the most important challenges in cancer surgery. We are working to revolutionize the way cancer surgery is performed, starting with breast cancer. Women in the US have a 1 in 8 lifetime risk of being diagnosed with breast cancer. Every two minutes, a person is diagnosed. Our founder, David Lee lost his wife to breast cancer. You will be a part of something groundbreaking as we accelerate our commercial launch.
We are looking for a Commercial Excellence Specialist who will play a key role in driving operational excellence across the Go-To-Market (GTM) organization. This role focuses on optimizing business processes, enabling sales performance, and leveraging technology to support data-driven decision-making. The ideal candidate is a proactive problem solver with strong analytical skills, deep Salesforce expertise, and a passion for improving sales efficiency and effectiveness.
What You Will Do:
Track and analyze KPIs to measure performance and effectiveness of GTM initiatives.
Implement and maintain sales enablement best practices, methodologies, and technologies to support a high-performing sales organization.
Evaluate and manage the GTM tech stack, ensuring tools are optimized and teams are trained for maximum adoption and effectiveness.
Serve as the Salesforce.com Subject Matter Expert (SME) for the GTM sales team, providing guidance, troubleshooting, and optimization support. Build Reports and integrations.
Act as Business Administrator for Salesforce Health Cloud, ensuring system configuration supports business needs.
Build and maintain dashboards and reports in Salesforce to deliver actionable insights to sales and executive leadership.
Collaborate cross-functionally with Sales, Commercial Operations, IT, and external vendors to ensure seamless execution of business processes and initiatives.
Provide training, tools, and content to support sales enablement and drive adoption of best practices.
Develop and maintain strong relationships with internal teams and external channel partners to support business growth.
Conduct ad hoc reporting and analysis for executive leadership to support strategic decision-making.
Support testing and validation for new Salesforce instance builds and system enhancements.
Identify areas for growth and propose actionable project plans that drive business impact.
What you will bring:
Bachelors degree in Business Administration, Data Analytics, Marketing, or a related field.
35+ years of experience in Sales Operations, Business Analysis, or Sales Enablement.
Proven experience as a Salesforce.com administrator or power user, preferably within a GTM environment.
Strong understanding of sales processes, KPIs, and enablement strategies.
Excellent analytical, problem-solving, and project management skills.
Exceptional communication and presentation abilities with a customer-focused mindset.
Proficiency in Excel, Power BI, or other data visualization tools is a plus.
Ability to work effectively across departments and manage multiple priorities in a fast-paced environment.
Position Type/Expected Hours of Work:
This is a full-time position, onsite a minimum of 3 days/week.
Why Join Us:
This is more than a roleits a chance to help launch a groundbreaking technology that will transform cancer surgery. Youll have the autonomy, resources, and support to build Commercial Excellence from the ground up, while working alongside a passionate team driven by purpose and impact.
Lumicell is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values.
Lumicell is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Lumicell will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Director, Engineering Operations & Strategy
Boston, MA job
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, the Office of the CTO translates technology strategy into execution at scale. This is a unique role-and we won't sugarcoat it: the challenges are significant. The reward? Deep ownership, measurable impact, and growth that's anything but ordinary. If you're motivated by solving hard problems and working directly with the CTO to build what lasts, this role is for you.
You will be the CTO's force multiplier. You'll run the engineering operating cadence, drive strategic planning and resource allocation, and partner on mission‑critical programs across platform, data, product, and security. In high‑stakes moments, you will bring crisp judgment, structured thinking, and an executive narrative that moves decisions forward. You'll model Klaviyo's values-Drivers wanted, Move fast, no shortcuts, Be meticulous in your craft, Win together-and keep AI at the center of how work gets done.
What success looks like in the first 6-12 months? A predictable CTO operating system that clarifies priorities and accelerates decisions within engineering and with partner functions; visible progress on key technical projects and programs, and strong relationships at all levels of the organization.
What You'll Do
Be an extension of the CTO - Prep materials and briefings for key decisions and forums; act as proxy in select engagements with clear guardrails.
Operationalize CTO priorities - Translate strategic initiatives into execution by coordinating multi-quarter, cross-functional efforts focused on reliability, productivity, data quality, and cost efficiency, ensuring teams are aligned and accountable for measurable impact.
Proactively surface and solve problems - Create clarity from ambiguity; identify risks early; propose structured options and trade‑offs; keep work moving with urgency. Be a clarity creator.
Run the operating cadence - Drive annual/quarterly planning and OKRs along with Product Ops and Business Ops, planning for Engineering and technical initiatives, weekly staff, technical reviews, and follow‑through; publish crisp inputs/outputs and "what's decided" artifacts.
Translate roadmaps into resource plans - Partner with Recruiting, Finance, People, and Engineering Leadership to own capacity planning end-to-end. Forecast and reconcile headcount against technical roadmap and budget; and assist in translating approved plans into role charters and structured hiring.
Craft internal and external narratives - Build Board/SLT updates, All‑Hands content, and executive briefs that translate technical choices into customer and business impact.
Institutionalize operational excellence - Make incident/postmortem, risk, and dependency mechanisms visible and durable; raise accountability, ownership, intensity, and impact across R&D.
Put AI at the center - Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Who You Are
Technical Operator: Seasoned technical leader (8-12+ years) with experience in Chief of Staff, Engineering Strategy, Engineering Operations, or Technical Engineering roles, ideally having supported CTO- or VP-level R&D organizations in high-growth software environments.
Technical Fluency & Problem Solver: Technically fluent, able to discuss architecture and platform trade-offs, linking them to reliability, velocity, and cost. Solves hard problems under pressure, seeks feedback, and learns quickly. High EQ and strong judgment.
Operationally Rigorous & Metrics-Driven: Operationally rigorous and metrics-driven, establishing clear cadences, dashboards, and KPIs for goal-to-delivery. Expertise in OKRs, SLOs, Throughput/Lead Time, headcount plan vs. actuals, and hub ratios.
Strategic Workforce Planner: Expert in engineering org design, capacity planning, headcount management, and budget adherence. Deep understanding of hub ratios, healthy spans & layers, career architecture alignment, and translating technical needs to headcount.
Exceptional Communicator & Influencer: Exceptional communicator with executive presence. Crafts compelling narratives and influences C-level stakeholders and teams at all levels (Product, Eng, Data, Security, Finance, People).
AI-Forward & Innovative: AI-forward, with experience experimenting with AI. Eager to learn and responsibly explore new AI tools for efficiency for self and Engineering organizations.
Meticulous Attention to Detail: Willing to roll up your sleeves and take on any task - from high-level strategy to everyday operational details. Proactive in identifying and solving issues, maintaining the highest quality and consistency even while juggling multiple priorities.
Dynamic & Impactful Leader: Fast-moving, analytical, and structured thinker. Brings order to ambiguity, makes swift, high-quality decisions. Strong, organized leadership, raising the bar on accountability, ownership, urgency, and impact.
Resilient & Mission-Driven: Exhibits grit and determination, resilient to change and context switching. Committed to the organization's mission and values, energized by building for customers at scale.
Nice to Haves
Experience designing platform/infrastructure or developer productivity orgs; familiarity with measuring developer velocity, reliability (SLOs), and cost‑of‑serve.
Background in B2B SaaS or product‑led organizations.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$223,200-$334,800 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.
You can find our Job Applicant Privacy Notice
here
and here (FR).
Events Manager, DIBI
Boston, MA job
About the Opportunity
This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
JOB SUMMARY
The Defense Industrial Base Institute is looking for an experienced candidate for their Events Manager role. The position will report to the Sr. Director of Public Outreach with their primary area of responsibility to plan, direct and assess a broad range of events in size, complexity, format (in-person and online) and audience. Plans, organizes and manages a variety of administrative, student staff support and planning activities for meetings, conferences, and/or seminars related to the public outreach activities under the institute. This position will work closely with the Sr. Director for Public Outreach, Digital Communications Manager, Central Northeastern Marketing and colleagues across the Northeastern campuses to ensure its speakers, facilities, technology, equipment, logistical requirements and other event related issues are managed to support the milestone deliverables the institute and principal investigator/Founding Director must deliver on. Evaluates budgets and contractual provisions to determine requirements for space, location, technology, equipment, accommodations, catering and on-site management while working closely with the institute financial team. Serves as primary contact between events vendors and the institute. Works closely with internal and external stakeholders, including digital communication manager, prepares materials for all events. Attends events and supervises external and internal resources.
MINIMUM QUALIFICATIONS
• Ability to manage multiple and larger scale programs/projects simultaneously with ease and efficiency.
• Effective time management; highly organized and detail oriented.
• Ability to establish and maintain collaborative, positive, and effective working relationships with multiple and diverse constituency groups, e.g., university administrators, faculty, staff, and students, industry and government partners, as well as with business partners and service providers of varied backgrounds.
• Ability to listen carefully to understand, respond, and problem-solve efficiently and effectively to address concerns and interests of university constituents, guests, vendors, community representatives, and other clients as needed.
• Characteristics include diligence, dependability, resourcefulness, and maturity.
• Effective computer skills, esp. in MS Office suite products, e.g., Word, Excel, PowerPoint, Publisher.
• Ability to work on some evenings and weekends may be required. A valid driver's license may be necessary for travel.
• Knowledge and skills are normally acquired through the completion of a Bachelor's degree in business, marketing or related field with three to five years' experience in event management.
• Experience in higher education, preferred. Experience in running higher education, agency, publishing, non profit, philanthropic events a plus.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
1) Event Planning and Management (50%)
Full responsibility to plan, manage and execute logistics for a broad range of events as assigned. Manage the major meetings, receptions, and events. Prepare event timelines, event budgets and contingency plans. Manage event logistics and project details. Identify and secure event venue and vendors. If it's an on-campus event, work with University venue managers, building services, physical plant, catering, audiovisual, parking, public safety, business office, and other constituencies. If using non-University vendors, negotiate low prices on behalf of DIBI; negotiate terms of the agreement and facilitate University process for contractual agreements. Work with internal constituencies to prepare invitations and develop guest lists. Recruit, supervise and educate staff (volunteers) on relevant logistics of the events. Monitor progress of event preparations and expenditures. Adjust or make recommendations concerning master budget and timeline to ensure that events are successfully executed, event goals are achieved, and expenditures are within budget. On site presence required at events, including evening and weekends to respond to and resolve issues on event site.
2) Event Tracking and Analysis (30%)
Maintain DIBI events calendar of both internal and external events. Evaluate external events and provide analysis and recommendations for DIBI participation, including sponsorship opportunities, collaborations, public speaking, exhibitions, and other forms of event participation. Work with the Senior Director of Public Outreach to inform the DIBI engagement strategy and to proactively advise the DIBI team about events.
3) Event Assessment/Evaluation (10%)
Review and report on event evaluations, as appropriate. Create statistical reports of event outcomes. Conduct post-event reviews to identify areas of improvement in future event planning and follow up with key partners to integrate improvement ideas.
4) Establish Best Practices (10%)
Identify appropriate resources, e.g., professional experience, assessment/evaluation data, literature, other event managers, to develop a set of documents of best practices for delivery of accurate event procedures at the DIBI that strengthen and enhance the Institute and University image and support the organizational mission.
Requirement:
US Citizenship is a requirement per Federal funding agency
Additional Information:
This is a fixed term appointment, with the possibility of renewal based off of continuing external funding
Position Type
Marketing and Communications
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
108S
Expected Hiring Range:
$59,425.00 - $83,935.00
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Auto-ApplySenior Product Manager, AI Enterprise Knowledge Management
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Senior Product Manager, AI Enterprise Knowledge Management, you'll lead the strategy, execution, and delivery of high-impact initiatives that transform how DraftKings employees discover and apply knowledge. You'll own the rollout of our enterprise AI workspace, designing intelligent systems that make it easier to surface trusted information, unlock insights, and accelerate decision-making across the company. From vector search to retrieval augmented generation, you'll shape the employee knowledge experience with cutting-edge AI that delivers real business outcomes.
What you'll do as a Senior Product Manager, AI Enterprise Knowledge Management
Define and drive the strategic roadmap for AI powered enterprise search, aligning internal knowledge discovery with company goals and employee needs
Lead the deployment of DraftKings' Enterprise knowledge management tools across the organization, ensuring adoption, usability, and measurable value
Collaborate across Engineering, IT, Data, and business teams to embed smart search and assistive tools into daily workflows
Define success metrics around adoption, usability, and search effectiveness, and continuously optimize based on data and feedback
Ensure all knowledge systems meet security, privacy, and compliance requirements through partnership with Legal, Security, and Compliance
Partner with data and infrastructure teams to implement AI observability, model feedback loops, and monitoring to ensure responsible deployment
Leverage behavioral analytics and experimentation to iterate on the user experience and drive ongoing improvement
Help shape standards and playbooks for AI-enabled internal tools and advocate for responsible, scalable adoption of generative technologies
What you'll bring
A Bachelor's Degree in a technical, data, or product-related field
At least 7 years of experience in Product Management, with a track record of delivering enterprise, AI, or knowledge-driven products from concept to adoption
Proven success launching enterprise search or AI knowledge experiences that improve discoverability, productivity, or decision making
Strong ability to define product metrics, analyze performance, and use experimentation to guide improvements
Excellent communicator with the ability to influence cross-functional teams and senior stakeholders around vision, tradeoffs, and outcomes
Experience leading large-scale, cross-functional rollouts and driving adoption of internal or enterprise-wide tools
Knowledge or experience with orchestration frameworks such as LangChain or LlamaIndex, or in regulated environments like fintech, gaming, or sports betting
Understanding of AI governance, RBAC models, and enterprise-grade data security
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 136,000.00 USD - 170,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyData Science Intern (Summer 2026)
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Data Science Intern, you'll join a team tackling some of the most meaningful and complex challenges in the business. Working alongside experienced Machine Learning and Data Science engineers, you'll help build systems that power critical features like recommendation engines, fraud detection, and marketing optimization. You'll play a hands-on role in delivering high-impact solutions that shape the experience of millions of customers.
What You'll Do
Work within complex, production-level systems to support the development and deployment of machine learning solutions.
Learn the end-to-end process of engineering design, model development, scalable system deployment, and ongoing operations.
Make an immediate impact by contributing to ongoing internal research and development (R&D) initiatives.
Partner with a team mentor to onboard smoothly and navigate workflows effectively.
What You'll Bring
Currently enrolled in a four year Bachelor's Program.
Proficiency in Python and a solid foundation in statistics.
Experience working on collaborative technical projects, either through internships, coursework, or extracurriculars.
Familiarity with version control systems like Git.
A proactive mindset and curiosity to explore new tools, techniques, and technologies.
Previous internship experience in a corporate or technical setting in preferred.
The US hourly range for this full-time position is $36-$45, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Auto-ApplyManager, Marketing Analytics
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Manager on the team, you will help drive success and optimizations of our Casino reach marketing strategy. Using your experience in data analysis, stakeholder management and problem solving, you will play a key role in partnering with a variety of internal teams to drive valuable insights and guidance to help shape our marketing strategy. In this role, your leadership & analyses will directly impact budgeting and strategy decisions to help drive further growth of our casino business.
What you'll do as a Manager, Marketing Analytics
Collaborate with marketing stakeholders to optimize channel spend effectiveness, creative performance and spend flighting.
Manage and coach a team of analysts to deliver actionable insights, set clear priorities, and ensure high-quality execution that drives marketing strategy decisions.
Develop and maintain analytical frameworks to better understand our customers to inform reach channel marketing strategy decisions.
Partner with marketing operators and stakeholders to define business problems and deliver analytically rigorous solutions that enhance payback.
Present key findings up through senior leadership to inform business decisions.
Collaborate cross-functionally with teams focused on customer LTV, casino product and integrated marketing strategy.
Leverage strong data visualization skills to track key operational metrics, generate actionable insights, and proactively develop ideas, business cases, and performance measurement to keep DraftKings Marketing Analytics best-in-class.
What you'll bring
Bachelor's degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics, or another relevant discipline.
At least 5 years of experience in business analytics or data science, with a proven track record in marketing analytics.
At least 1 year of proven people management experience, including coaching, mentoring, and developing high-performing analysts is a plus.
Strong ability to distill complex problems into actionable frameworks and communicate results effectively to cross-functional stakeholders.
Proficiency in SQL/Snowflake and Microsoft Excel, with experience managing large-scale data analysis projects.
Extensive experience with A/B testing, experimental design, and other analytical testing methods.
Proficiency in Tableau or similar data visualization tools to create impactful dashboards and reports.
Solid foundation in statistics, hypothesis testing, and optimization techniques, with experience in R, Python, or other statistical programming languages.
#LI-TA1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 126,000.00 USD - 157,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyFreelance Writers/Subject Matter Experts: Smart Buildings/Building Technology/HVAC Systems
Boston, MA job
Job DescriptionDescriptionSkyword is seeking talented freelance writers and subject matter experts with proven, sophisticated technical expertise and storytelling proficiency in the smart building technology and commercial HVAC industries. We are seeking writers who understand the complexities of large-scale HVAC systems and smart building design, construction, operations, and optimization, and are able to communicate highly advanced concepts in a clear, concise, and conversational format. Applicants should have several years of experience researching in these spaces, interviewing with client SMEs, creating long-form and technical content, and ideally specializations in the solution areas/industries included below. Direct practitioner experience with smart buildings or commercial HVAC systems is preferred. Consumer HVAC or smart home experience not applicable.
Writers must have demonstrated experience writing in this subject matter to be considered.
Content creation will encompass the following key product and solution areas:
Commercial-scale HVAC equipment such as air- and water-cooled chillers and heat pumps
Building automation systems and controls for equipment related to HVAC, lighting, security, fire detection, etc.
Digital building software and open data platforms/analytics for enterprise facilities
Sustainability/energy efficiency/decarbonization
Indoor air quality/occupant experience/workspace optimization
Compliance and regulatory standards at a global and regional level
Facility management, stakeholder ROI/total cost of ownership, maximizing resilience/uptime of critical infrastructure
Cybersecurity and IT/OT
Lifecycle services and support across all of the above
Key Industries:
Higher Education/Campuses
Industrial and Manufacturing
Healthcare/Hospitals
Data Centers
Life Sciences/Pharma
Government
Content will be geared toward a B2B audience of facility owners, building operators, C-suite stakeholders, and consulting engineers.
Content types include white papers/eBooks, thought leadership articles, educational materials, and short-form creative copy.
Skills, Knowledge and ExpertiseMust be able to share links to relevant work in the subject areas listed. Contributors must share a portfolio of relevant work in the subject matter above to be considered.
Our client has asked us to proactively build a pool of talented , niche specific freelance writers that they may leverage directly for asset creation. Responding to this post with your interest allows Skyword to evaluate your skillset against the needs of this particular client. If we see a match, a member of our TA team will share your profile with the hiring team.
Being added to the client talent pool does not guarantee work will be available from this client.