Rincon Family Services jobs - 42 jobs

Job DescriptionDescription: Job Title: Administrative Assistant Department: Child Welfare Department Reports to: Direct Child Welfare Director Job Type: Full-Time, Salary, Non-Exempt Salary Range: $38,000-$42,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower clients to reach their optimal level of independence. Position Description - What the Role Entails: The Administrative Assistant provides high-level administrative support to the Child Welfare Program which provides a TLP (On Site Residential Housing) and ILO (Community Based Housing) to DCFS Participants between the ages of 17 ½ to 21 years old. The program's main goal is to prepare Participants for successful transition to independent living. This focus is achieved by a continuum of services that include a combination of self - reliance, practical skills, strong physical and mental health support and other supportive relationships, and daily living and life skills training, The Administrative Assistant will be responsible for handling information requests, managing intake processes, and performing various clerical tasks, such as organizing documents, billing, arranging conference calls, responding to youth, staff, agency, DCFS, and community partner's correspondences, and assisting the Director of Child Welfare and the Director of Case Management with day-to-day operations. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide general administrative support for Child Welfare staff, including scheduling appointments, organizing meetings, and handling routine tasks and assignments. Work closely with the Director of Child Welfare to ensure compliance with regulatory requirements and maintain the standards for all Child Welfare programs. Draft, proofread, and generate documents, letters, Participants and staff materials as required, ensuring, confidentiality, accuracy and clarity. Collect, organize, and maintain accurate Participant files ensuring all materials are up to date and accessible. Monitor and maintain inventory levels for Participant personal items, programming supplies, furniture, and equipment, placing orders as needed. Coordinate the creation and distribution of the participant handbook, program policy and procedures manual, and other administrative documents for all Child Welfare Programs, ensuring they are current and comprehensive. Maintain organized records of all resources, handouts, and materials provided to Participants during their program participation. Manage the intake process for new Participants, ensuring all steps are followed and documentation is accurate and timely. Assist Participants with the preparation and submission of their applications for various services providing guidance and support throughout the process. Monitor Participant schedules, and appointments Serve as a point of contact for Participants, the Director of Child Welfare, Program Supervisors, addressing questions or concerns in a timely and professional manner. Oversee logistics for the Child Welfare Program, events and meetings, including coordinating venues, arranging catering, preparing materials, and ensuring all operational aspects run smoothly. Take detailed and accurate notes at staff and advisory meetings, distributing meeting minutes in a timely manner to ensure all action items are documented and followed up on. Assist the Child Welfare Director with the preparation and coordination of monthly leadership and staff meetings, quality improvement meetings, including scheduling, documentation, and follow-up on action items. Provide ongoing support for the smooth operation of NHSC programs by performing other duties as assigned by the Director of Education or CRSS Supervisor. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: This position operates in a professional office environment and regularly uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. The role is primarily sedentary; however, some filing and light physical tasks are required, including lifting files, opening filing cabinets, and occasionally bending or standing. Schedule: This is a full-time position, with a standard schedule of Monday to Friday, from 9:00 AM to 5:00 PM. Flexibility may be required for program events as needed. This position will require to travel between offices. Language: Must speak English. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Demonstrated experience with high-level administrative support. Experience with non-profit administration a plus. Excellent communication skills, with fluency in written and spoken English. Spanish-speaking skills preferred. Strong attention to detail with the ability to prioritize and meet deadlines Proven success, achieving goals and working effectively with all levels of staff in a multicultural environment. Proficient in Microsoft Office applications (Word, Excel, Outlook). Position Qualifications - What is required to Perform the Role: High School Diploma 2 years of administrative experience Must pass background checks Must be creative and flexible in approach to serving high-need youth

Job Description: Description: Job Title: Chief Operations Officer (COO) Department: Executive Reports to: President & Chief Executive Officer Job Type: Full Time, Salary, Exempt Job Location: Chicago Land Area Salary Range: $110,000-$150,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Chief Operating Officer (COO) is a pivotal member of the Executive Leadership Team, responsible for turning the strategic vision of the President & CEO into operational reality across all departments and affiliates. Under the visionary leadership and direction of the President & CEO, the COO ensures that all programs and services are delivered efficiently, equitably, and with lasting impact across all departments and affiliates. The COO translates strategic priorities into actionable outcomes, drives accountability systems across departments, and ensures that every operational decision strengthens the mission, integrity, and legacy of the organization. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: 1. Operational and Executive LeadershipOperationalize and execute the President & CEO's organizational vision. Convert the CEO's strategic priorities into clear, actionable operational goals. Develop outcome driven annual and quarterly action plans to advance operational goals. Drive the day-to-day execution of programs and operations of RFS to ensure unified performance and alignment. Convene and facilitate cross-agency meetings, including RFS departments and affiliates. Represent the Office of the President & CEO in assigned internal and external forums to advance mission outcomes, partnerships, and organizational visibility. 2. Operational Excellence Across Departments & AffiliatesOversee daily operations across multiple service lines and affiliated entities. Standardize systems, processes, and policies to ensure efficiency, quality, and consistency. Lead infrastructure expansion and integration efforts supporting organizational growth. Advance technology, performance, and facilities strategies to sustain excellence at scale. 3. Accountability, Mission and Governance AlignmentEnsure that operational decisions align with Board-approved strategic goals, policies and directives from the President & CEO. Integrate mission principles, diversity, and equity frameworks across all service areas. Develop and maintain accountability tools and reports that clearly identify responsible leads, measurable goals, and timelines for all departments, e. g. , Departmental Accountability Matrices, etc. Collaborate with compliance department to implement compliance, accreditation, and quality improvement systems that sustain organizational credibility and excellence. 4. Financial Stewardship & Resource OptimizationPartner with the Chief Financial Officer (CFO) to align financial stewardship with programmatic decision making and outcomes. Work closely with program directors to ensure financial accountability in budget projections, planning and expenditures. Oversee day to day operational efficiency, cost controls, resource allocation, and budget performance across departments. Lead annual resource allocation reviews to ensure the optimal use of funds, personnel, and assets, including space. 5. Leadership & Culture DevelopmentFoster an ethical, service-oriented culture reflective of the mission, values, and vision of the President & CEO, where innovation and excellence thrive. Supervise and build the leadership capacity of senior directors and managers through coaching and structured performance management. Implement individual Leadership Development Plans (LDPs) that promote advancement, innovation, and retention. Lead a strong management team that exemplifies shared leadership, collaboration, inclusion, and accountability. 6. Data, Evaluation, and Impact MeasurementOversee the integration and uploading of data into the unified Data and Performance Dashboard, linking finance, programs, and operations. Ensure accurate, consistent, and timely data reporting to support KPI deliverables and informed decision-making. Use analytics to identify organizational strengths, gaps, and opportunities for innovation and improvement. Prepare Quarterly Performance Accountability Reports (QPRs) with actionable recommendations for President & CEO review. 7. Risk Management and Organizational IntegrityProactively identify operational and strategic risks and develop mitigation strategies. Maintain strong financial, operational, and reputational safeguards across all divisions. Partner with compliance, legal, and HR departments to uphold all ethical, professional, and regulatory standards. Ensure successful completion of audits, accreditation reviews, and regulatory compliance measures. All duties as assigned. 8. Executive Reporting and Evaluation ProtocolTo ensure full accountability under the stewardship of the President & CEO, the COO will adhere to a structured performance reporting cadence. Ideal Candidate Profile The ideal candidate is an operations and values-driven leader who blends nonprofit management expertise with business acumen. You bring a record of scaling impact, integrating systems, meeting financial targets, and fostering excellence across complex organizations. You thrive in fast-paced, mission-focused environments and are skilled at balancing visionary strategy with disciplined execute The Knowledge and Expertise that Matters Most - What you bring to the Role:Operational Stewardship Accountability and Transparency Operational Excellence Ethical and Servant Leadership Data-Driven Decision Making Mission Alignment and Execution Collaborative Vision Implementation Executive Reporting and Evaluation Protocol To ensure full accountability under the stewardship of the President CEO, the COO will adhere to the following reporting cadence and performance structure:Weekly KPI ReviewConduct weekly KPI reviews with the President & CEO focusing on progress toward financial, programmatic, and strategic targets. ·Identify immediate operational adjustments or corrective measures to sustain alignment with executive directives. 2. Monthly Monitoring and Executive ReportingSubmit a comprehensive Monthly Operations Report detailing:Positive performance trends. Areas requiring focused intervention or resource realignment. Updated KPI outcomes and department progress metrics. Present highlights, challenges, and forward-looking projections during monthly Executive Team meetings. 3. Quarterly Performance Accountability Report (PAR) Provide an integrated summary of all departmental performance outcomes for CEO and Board review. Include data-driven analysis demonstrating alignment with financial goals, program benchmarks, and strategic milestones. 4. Annual EvaluationParticipate in an annual performance evaluation conducted by the President & CEO assessing overall operational impact and achievement of established KPIs. Results will be tied to performance-based compensation incentives. Key Performance Indicators (KPIs) Documented growth in access to services and number of clients served. Achievement of financial performance targets and operational efficiency benchmarks. Fulfillment of programmatic goals reflecting mission-driven outcomes. Successful compliance and audit results meeting or exceeding all standards. High employee retention, engagement, and leadership development rates. Timely submission and implementation of accountability reports, dashboards, and executive directives. Position Qualifications - What is required to Perform the Role:Minimum of 5 years of progressive executive leadership experience in operations, program administration, or nonprofit management. Master's Degree in Public Administration, Business Administration, Education, Behavioral Health, or a related field required. Licensed Clinical Professional (LCSW, LCPC) preferred, but not required. Demonstrated success in implementing accountability frameworks and performance-based management systems. Proven success leading cross-functional teams in a complex or affiliate-based environment, and meeting or exceeding financial targets. Deep understanding of organizational finance, budget management, program design, compliance, and regulatory oversight. Exceptional communication, leadership, team building, and analytical skills. Demonstrated commitment to the mission, vision, and executive leadership of the President & CEO. Bilingual (English/Spanish) preferred. Rincon Rewards & Benefits- How we value you:Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement PlanGenerous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The COO must be able to successfully perform the essential functions of this job, including transporting paperwork and other materials between a variety of on-site and off-site locations and preparing for activities that may require traveling to off-site locations. They must be able to operate a computer and other office productivity machinery Language:Bilingual (English/Spanish) preferred Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role:Operational Stewardship Accountability and Transparency Operational Excellence Ethical and Servant Leadership Data-Driven Decision Making Mission Alignment and Execution Collaborative Vision Implementation Executive Reporting and Evaluation Protocol To ensure full accountability under the stewardship of the President CEO, the COO will adhere to the following reporting cadence and performance structure:Weekly KPI ReviewConduct weekly KPI reviews with the President & CEO focusing on progress toward financial, programmatic, and strategic targets. ·Identify immediate operational adjustments or corrective measures to sustain alignment with executive directives. 2. Monthly Monitoring and Executive ReportingSubmit a comprehensive Monthly Operations Report detailing:Positive performance trends. Areas requiring focused intervention or resource realignment. Updated KPI outcomes and department progress metrics. Present highlights, challenges, and forward-looking projections during monthly Executive Team meetings. 3. Quarterly Performance Accountability Report (PAR) Provide an integrated summary of all departmental performance outcomes for CEO and Board review. Include data-driven analysis demonstrating alignment with financial goals, program benchmarks, and strategic milestones. 4. Annual EvaluationParticipate in an annual performance evaluation conducted by the President & CEO assessing overall operational impact and achievement of established KPIs. Results will be tied to performance-based compensation incentives. Key Performance Indicators (KPIs) Documented growth in access to services and number of clients served. Achievement of financial performance targets and operational efficiency benchmarks. Fulfillment of programmatic goals reflecting mission-driven outcomes. Successful compliance and audit results meeting or exceeding all standards. High employee retention, engagement, and leadership development rates. Timely submission and implementation of accountability reports, dashboards, and executive directives. Position Qualifications - What is required to Perform the Role:Minimum of 5 years of progressive executive leadership experience in operations, program administration, or nonprofit management. Master's Degree in Public Administration, Business Administration, Education, Behavioral Health, or a related field required. Licensed Clinical Professional (LCSW, LCPC) preferred, but not required. Demonstrated success in implementing accountability frameworks and performance-based management systems. Proven success leading cross-functional teams in a complex or affiliate-based environment, and meeting or exceeding financial targets. Deep understanding of organizational finance, budget management, program design, compliance, and regulatory oversight. Exceptional communication, leadership, team building, and analytical skills. Demonstrated commitment to the mission, vision, and executive leadership of the President & CEO.

Job DescriptionDescription: Job Title: Residential Advisor Department: Child Welfare Department/Life Set ILO/TLP Program Reports to: Program Coordinator Job Type: Full Time, Hourly, Non-Exempt Salary Range: $19.00-$21.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Residential Advisor (RA) will provide direct service to At-Risk Youth with the goal of successful transition into the community. The position requires general supervision of residents, teaching appropriate daily living and social skills, implementation of the daily schedule, behavior management, crisis intervention, group work, implementation of recreational activities, report writing and records management, and overseeing all other aspects of daily living for the residents. The RA is expected to conduct themselves in a professional and ethical manner at all times with Participants family members, co-workers, and individuals from outside Rincon Family Service. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Supervises and monitors the whereabouts and activities of all assigned residents during the scheduled shift of a 24-hour day. Maintains a current knowledge through participation in mandatory training. Understands the goals of the program and the RA role in the Transitional Living Program. Follows all Rincon's policies and procedures in the performances of duties Utilizes available program resources and materials to meet the needs of the Participants Understands and appropriately utilizes the established Rincon's Transitional Living Program Standards Manages the behavior of residents through use of approved behavioral management interventions and works with Participants toward the accomplishments of goals Fairly and consistently enforces rules and applies appropriate consequences as needed Implements individual management plans for residents through a teamwork approach and makes suggestions to the team based on observations and interactions with the Participants Effectively manages the daily routine and follows TLP schedules Effectively leads Life Skills groups per level responsibilities Assists Participants in identifying behavioral alternatives and selecting appropriate behaviors Effectively addresses and resolves conflict between Participants Demonstrates a positive approach with Participants and reinforces positive behaviors Manages daily routines and monitors the safety conditions and overall cleanliness of the TLP units Provides transportation for Participants as needed but within program guidelines Maintains clean and orderly surroundings to minimize the opportunity for unsafe behaviors Follows all policies, procedures, protocol, and safety directives in order to create and maintain a consistent, predictable, and safe environment Maintains alertness to potentially unsafe situations and responds to maintain a safe environment for all Monitors Participants behavior to ensure that they are not a danger to themselves, other residents, or to staff Provides a positive, stable role model and authority figure for Participants Establishes and maintains a caring and positive relationship with Participants Considers any cultural factors that may be impacting the client or his/her level of participation in services Participates in team meetings, supervisory sessions and other program meetings, on a regular basis Establishes positive working relationships with team members, others staff, and outside contracts who are involved with the residents. Works effectively with all members of the team (RA's, Therapist, caseworker, etc.) and assists others who request help. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The job location is an office setting where the workspace includes a well-organized layout with necessary equipment and ergonomic considerations; the physical demands of the job include performing rounds every 45 minutes, which involve climbing two flights of stairs, and driving participants to various destinations, requiring a valid Illinois driver's license and a reliable automobile. Schedule: Shift varies 8:00 AM- 4:00 PM 4:00 PM- 12:00 PM 12:00 PM-8:00 PM Overtime opportunities may be available. Language: Must be able to speak English Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Effectively communicate with residents, Attentively hear and understand the concerns of residents, resolve conflicts Create a positive environment Understand the relationship between trauma and behavior Foster positive relationships between and among residents, creating a sense of community and belonging Balance multiple responsibilities including addressing residents concerns, organization events and completing administrative task Make decisions quickly and effectively such as addressing emergencies and resolving conflicts Assist new RA's with on-the-job training skills Display the ability to relate with coworkers regarding various aspects of the job Present a thorough understanding of the policies and procedures of the facility Be aware of potential safety hazards and emergency procedures within the facility Sensitive to cultural difference and create an inclusive environment within the facility Position Qualifications - What is required to Perform the Role: Must be at least 21 years of age Must have high school diploma All Residential Advisors shall have an initial medical examination that provides evidence that they are free of communicable diseases, including active tuberculosis or physical and mental conditions that affect their ability to perform assigned duties and shall be reexamined every two years Must have demonstrated ability to work within agency structure and program and to accept agency supervision Must have demonstrated ability to work constructively with other agencies and the community Experience and/or knowledge of the use of computer software for data entry, communication, and writing reports. Must be open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population Must be able to work as a team member Must have a valid Illinois driver's license and reliable automobile Driving Participants to various destinations will be required Must have excellent organizational and communication skills; detail oriented and writing skills a must Must be able to do rounds every 45 minutes which includes climbing two flights of stairs Must be able to work assigned shifts and work other shifts as needed Must be able to speak English

Job DescriptionDescription: Job Title: IWC Case Manager Department: Community Engagement and Supportive Services/Illinois Welcoming Center Reports to: IWC Program's Associate Director Job Type: Full Time, Salary, Non-Exempt Job Location: Multiple Salary Range: $40,000-$45,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Case Manager will identify individuals in the community who would benefit from education or services offered by the Illinois Welcoming Center (IWC). The case manager will function as a conduit to engage, educate, and promote the IWC program to community members and stakeholders. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money management, and financial literacy training, to name a few. Be a community ambassador for the program participating in community events, schools, meetings, church gatherings. Document accurately, neatly, and consistently every and any contact with or on behalf of a participant in the participant's designated file, as required by funding source. Work in conjunction with agency staff to ensure that appropriate referrals are made and follow-up services are provided as needed. Connect families with needed and available community resources. Follow up and document with referrals agencies to ensure the use/success of the referral. Weekly case plan development, progress monitoring, advocacy, and referrals. Provide linkages for clients to community-based services as needed; stay abreast of staff changes and referral procedures at partner agencies. Participate in staff meetings, staff training, and other duties as assigned by the program supervisor. Assess and provide urgent care services, items and resources to IWC clients. Become familiarized with internal and external reporting and case-management programs and procedures. All other duties assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Environment: The work environment's characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices; Traveling to and from meetings is necessary. Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Bilingual Spanish/English and Bicultural applicants strongly preferred. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent communication and interpersonal skills (verbal, written). Case Management and Outreach experience. Be flexible for potential second and/or third shifts as needed. Highly organized and detail oriented. Learn technology quickly. Ability to engage in many projects at once. Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate analysis and reporting. Be sensitive to cultural diversity and trauma informed care. Position Qualifications - What is required to Perform the Role: High School Diploma or GED; enrolled in an Associates/Bachelor's program. At least 1 year of previous case management experience is preferred. Knowledge and understanding of the local community and its stakeholders. Have a vehicle, valid driver's license, vehicle insurance, and a safe driving record. OTHER REQUIRED ABILITIES: Bilingual Spanish/English and Bicultural applicants strongly preferred. Ability to work effectively with peers, individual participants, and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork, as well as data entry - Currently Sales Force and Internal Trackers.

Job DescriptionDescription: Job Title: Security Officer Department: MAT Reports to: MAT Director Job Type: Part-time, Hourly, Non-Exempt Salary Range: $18.00 to $22.00 per hour Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The major function of the Security Officer is to maintain safe and secure environment for patients and employees by patrolling and monitoring premises and personnel. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; and permitting authorized entry. Respond to emergencies and obtain help by sounding alarms or contacting law enforcement/first responders as necessary. Prevent losses and damage by reporting irregularities, enforcing clinic policies, and addressing violations in a professional and respectful manner. Document all activities by completing incident reports, recording observations, interviewing witnesses, and obtaining signatures when appropriate. Support facility safety by monitoring and maintaining building and equipment controls (e.g., alarms, doors, lighting). Ensure compliance with all legal, organizational, and regulatory requirements to maintain safety and stability. Monitor and maintain a secure environment on the exterior of the building, ensuring safety for patients and staff during arrival and departure. Contribute to team effort by assisting staff, supporting patient flow, and addressing safety concerns in a professional manner. Perform additional related duties as assigned to support the overall mission of the MAR program. All other duties as assigned Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Schedule: Monday - Friday 6:00AM- to 10:00AM Sat 7:30AM TO 11:00AM Language: English is required and (Bilingual Spanish is preferred) RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Attention to Detail: Ability to stay alert, vigilant, and proactive in identifying potential safety risks. Adaptability: Remains calm and resourceful in dynamic or stressful situations. Communication: Strong verbal and written communication skills, with the ability to de-escalate tense situations effectively. Professionalism: Maintains a courteous, respectful, and patient-centered approach when interacting with staff, patients, and visitors. Customer Service Orientation: Creates a welcoming environment while balancing enforcement of safety protocols. Team Collaboration: Works effectively with clinical staff, administrative teams, and leadership to support organizational safety and success. Integrity and Accountability: Upholds ethical standards and always maintains confidentiality. Position Qualifications - What is required to Perform the Role: Minimum of 21 years of age. High school diploma or GED (required). Willing to participate in a pre-employment screening process (drug screen and background check). Prior experience in security, corrections, or military background required. Experience working in a healthcare, patient-facing, or opioid treatment environment is a plus. Strong communication and interpersonal skills. Training in crisis intervention and de-escalation techniques (e.g., MOAB - Management of Aggressive Behavior). Ability to remain calm under pressure and make sound judgments in stressful situations. Must successfully pass a criminal background check and drug screening (as required). Knowledge of federal and state regulations regarding opioid treatment programs and controlled substances is beneficial. CPR/First Aid certification (or willingness to obtain within 90 days).

Full-time Description Job Title: CRSS (Certified Recovery Support Specialists) Program Instructor Department: New Hope School of Counseling Reports to: CRSS Program Supervisor Job Type: Full Time, Salary, Exempt Salary Range: $47,000-$52,000 annually Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The CRSS Program Instructor is responsible for planning, teaching, and coordinating instructional materials for students in the CRSS/CPRS Certification and Recovery Support Specialist Studies Program. This role involves delivering the CRSS/CPRS curriculum, conducting workshops and study sessions, and providing weekly office hours for student support. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Instruct CRSS students in the CRSS/CPRS Certification and Recovery Support Specialist Studies Program. Lead Internship Seminar Course to students. Employ diverse teaching methods, including lectures, discussions, activities, and demonstrations. Foster a positive learning environment and motivate students through effective communication and feedback. Utilize instruction technology and electronic resources to develop student-centered learning opportunities. (i.e. PowerPoints, Canva, and Canvas LMS) Develop and maintain course outlines or syllabi that meet ICB and IBHE standards. Organize study sessions to support students in preparing for the CRSS/CPRS State exam Apply research-based teaching strategies that engage students with varying abilities and cultural backgrounds. Plan lessons and assignments to align with curriculum learning objectives. Demonstrate comprehensive knowledge of the curriculum and subject matter. Holds weekly office hours. Designs or uses current assessments to monitor student learning outcomes Keep organized records of student progress and training requirements. Grade assignments, tests, and other student work to assess progress. Collaborate with colleagues, students, community members, and/or advisory board regularly, or as requested by the administration. Collaborate with supervisor and program director to consistently review and update the curriculum. Handles information with discretion and understands confidentiality. Attends outreach events for recruitment of students and internship linkages. Attend meetings with community partners. Assist in data collection for program reports. Other duties as assigned. The Knowledge and Expertise that Matters Most - What you bring to the Role: Cultural humility and sensitivity. Ability to adapt communication styles to support diverse, adult learners. A commitment to the organization's values, including a recovery, person-centered, trauma-informed approach, while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. Fast, accurate documentation and organization skills. Effective oral and written communication skills. Proficiency in Office 365 Suite (Word, Excel, PowerPoint, SharePoint, Teams) and Zoom. OTHER: Bilingual English/Spanish language competency strongly preferred. Ability to teach two evenings a week. Hybrid work position, with the primary site located at 3720 N. Kedzie Ave, Chicago, IL 60618. Position Qualifications - What is required to Perform the Role: CRSS ICB Certification required. Minimum of 2 years of experience providing recovery support services. 1-2 years of experience in instruction preferred. Must pass pre-employment background checks. Highly motivated, analytical, creative, and detail oriented. Possess excellent interpersonal, customer relations and team development skills. Strong verbal and written skills. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The CRSS Program Instructor must be able to successfully perform essential functions of this job including travel for classes, extensive continuous computer screen time and occasional carrying of objects up to 20lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There will be occasions for working from multiple sites and traveling between sites will occur Schedule: This is a full-time position, 35-hour work week (7 Hours/Day with unpaid lunch). Typically, 9-5 hybrid schedule. Language: Bilingual English/Spanish language competency strongly preferred RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Cultural humility and sensitivity. Ability to adapt communication styles to support diverse, adult learners. A commitment to the organization's values, including a recovery, person-centered, trauma-informed approach, while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. Fast, accurate documentation and organization skills. Effective oral and written communication skills. Proficiency in Office 365 Suite (Word, Excel, PowerPoint, SharePoint, Teams) and Zoom. OTHER: Bilingual English/Spanish language competency strongly preferred. Ability to teach two evenings a week. Hybrid work position, with the primary site located at 3720 N. Kedzie Ave, Chicago, IL 60618. Position Qualifications - What is required to Perform the Role: CRSS ICB Certification required. Minimum of 2 years of experience providing recovery support services. 1-2 years of experience in instruction preferred. Must pass pre-employment background checks. Highly motivated, analytical, creative, and detail oriented. Possess excellent interpersonal, customer relations and team development skills. Strong verbal and written skills. Salary Description $47,000-$52,000

Full-time Description Job Title: Maintenance Technician Department: Administrative Reports to: Maintenance Supervisor Job Type: Full Time, Hourly, Non- Exempt Salary Range: $20 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: Under the direct supervision of Maintenance Supervisor, the Maintenance Specialist carries responsibility for facility cleanliness, repairs and/or replaces non-functioning items as needed or requested by staff. Reorganizes space and furnishings as required. On call availability and other duties as needed. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Sweeping and mopping of floors twice daily and as needed. Clean windows. Vacuum all carpets. Inspect, clean and supply restrooms. Daily - Clean kitchen, re-supply water and cups. Ensure garbage disposal from offices. Dusting of offices and computers. Continuous inspection for lights, safety problems, items needing fixing or replacing. (Quarterly) Shampoo carpets and wax & buff floors. Moving furnishings and reorganizing as needed. Interior construction as needed. Preparing construction sites, materials, and tools. Removing debris, garbage, and materials from site. Painting Drywall repairs Installation of lighting in residential and commercial areas. Repair of windows and screens. Other duties, as needed Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The Maintenance Specialist must be able to successfully perform essential functions of this job including frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs, occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability. The Maintenance Specialist work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Requires working under stressful conditions or working under irregular hours. Exposure to communicable diseases, body fluids, toxic substances, and other conditions common to a clinical environment. There may be occasions that call for an employee to carry out duties at other agency offices. Performance Indicators: Maintenance Report Weekly: Complete Weekly Report and Make Recommendations for improvements to Site Manager Monthly: Review trends from Maintenance Reports and consult with Site Manager and Health & Safety Committee Yearly: Review and report to Health & Safety and CQI on Maintenance Report and areas on Accessibility Plan Performance indicators: Incident Reporting Weekly: Review Incident Reports that relate to Maintenance Department and Report to Site Manager Monthly: Review and Report on Trends on Incident Reports to Site Manager and Health and Safety Yearly: Assist in Developing Reports for Health & Safety Annual Reports Schedule: Full-Time Maintenance Schedule: 6:00 AM - 2:00 PM, Monday-Friday, some Saturdays 7am to 11am. Will occasionally travel to different offices Language: Fluent in Spanish, bicultural applicants strongly preferred. Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Fluent in Spanish, bicultural applicants strongly preferred. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Knowledge of surrounding community. Ability to follow instructions and seek supervision as necessary. Ability to write detail reports and gather relevant information to support reports. Attention to detail. Physical strength. Knowledge of cleaning machines and supplies. “Handyman” capabilities. Knowledge of Universal Precautions and Infection Control. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Position Qualifications - What is required to Perform the Role: High School Diploma or Equivalent preferred. 2 or more years of experience with facility repairs and cleaning. Valid Driver license Must pass background check Salary Description $20

Job DescriptionDescription: Job Title: Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Hourly Rate: $17.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Care Representative will serve as the initial point of contact in a service environment, working collaboratively within a multi-disciplinary team. This role involves greeting and engaging with clients and visitors, as well as performing a comprehensive range of administrative tasks to support the quality delivery of services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Welcome and greet clients and visitors, and provide appropriate guidance, ensuring all guests understand and know the basic expectations for their visit. Open or close the building as required, including and concerning special events or activities. Answer, transfer, and/or take messages from incoming calls, as well as reviewing voicemails every morning and forwarding information appropriately. Communicate via email and/or Microsoft TEAMS, as needed. Keep updated information about programs throughout the agency, especially at designated sites. Receive mail and packages, collaborating with the Site Manager for appropriate distribution and/or inventory. Care for aesthetics of the building, including but not limited to ensuring appropriate signage, watering plants, and making any facilities requests, as needed. Take and enter payments into the deposit log and EMR systems. Work with program leads to schedule clients for initial appointments. Maintain and file program records, through paper and electronic medical records, meeting documentation standards as required by program and funding sources. Make copies, charts and send faxes for administrative and programmatic requests. Attending all required meetings, committees, and training according to program standards. Assist site manager in maintaining program and building compliance with health and safety, HR, and OSHA standards. Help prepare sites and programs to be audit-compliant. Assist programs with re-engaging consumers at risk of discharge and/or recent discharges to gain consumer feedback on programs. Participate in quality assurance and quality improvement activities as directed. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Compliance policies and agreements regarding confidentiality, privacy, and security. All other duties as assigned. Metrics: Work to gain 90% satisfaction from all guests on guest satisfaction survey results throughout the year, specifically on front desk interactions. Ensure that 95% of all calls to the main front desk line are answered. Ensure that 100% of voicemails are answered and directed appropriately. Provide a clear schedule of daily operational activities, including opening/closing of building. Successful re-engagement of at least 15% of consumers contacted. Rincon Rewards & Benefits- How we value you: Health insurance? Dental & Vision insurance Life insurance? Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program? Professional Development Opportunities? Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent interpersonal skills (verbal, written) Highly organized and detail oriented. Learns technology quickly and can translate easily into lay terms and implementation. Ability to engage in many projects at once. Strong understanding of technology systems. Detail-oriented and knows how to check their own work for errors. Ability to juggle multiple tasks, set priorities, and follow through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate documentation skills. Knowledge of community and social service agencies. Position Qualifications - What is required to Perform the Role: Minimum High School Diploma or equivalent required. Demonstration of skills in MS Office (Word, Excel, PowerPoint, Access, Outlook). Knowledge of Computer Systems (Internet, Email, MS Word, Excel, SAMMS, CIS, or similar preferred) Rincon's Work Environment - What to expect: The Care Representative must be capable of performing the essential functions of the job, which include preparing for group activities by moving chairs and tables and carrying bags or boxes of food. Additionally, they may be responsible for decorating group activity areas. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. Schedule: Flexible schedule with occasional evening and Saturday commitments. There may be occasions that call for an employee to carry out duties at other agency offices. Language: Bilingual (English/Spanish) language competency strongly preferred.

Job DescriptionDescription: Job Title: Nurse LPN Department: Substance Use Program Reports to: Nursing Supervisor Job Type: Hourly, Part-Time, Non-Exempt Hourly Range: $23.00 - $28.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Nurse LPN works as a member of a multi-disciplinary team providing therapeutic and rehabilitative services to address all treatment needs, including crisis management, substance abuse treatment, medication management, physical health treatment, mental health treatment, accessing benefits and entitlements, and other supportive services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Maintain a clean and organized environment for medical services. Assist Medical Director and/or Unit Physician with medical assessments and evaluations. Dispense Methadone per clinical, licensure and accreditation standards, based on physician orders and give client care as needed, monitoring for side effects. Provide health education and services to clients and staff. Accurate transcription of physician's orders in a timely manner. Participate in staff trainings, Clinical Staffings, Client Care Monitoring, QA and Clinical Staffing as needed. Participate in regular supervision from the Clinical Manager/Clinical Director, seeking additional supervision whenever necessary. Minimum requirement of one hour of documented supervision per month. Adhere to all state and federal privacy regulations, licensure and accreditation standards including but not limited to HITECH, HIPAA and 42 CFR Part 2 and 42 CFR Part 8, IDHS and CARF and to policies and agreements regarding confidentiality, privacy, and security. Support compliance with our privacy and security requirements and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach to the compliance departments, as well as to the program director. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Substance use medicine with experience in Methadone Dispensing and Accounting. Organizational and supervisory skills. Detail-oriented. Knowledge of infectious disease and other medical issues common to this population. Accurate record keeping and quality check of staff record keeping for methadone dispensing, transcription of physician orders, and preparation of bottles for dispensing. Recognizing physical signs consistent with substance use disorders. Understanding of the SAMMS system. Knowledge of current regulatory requirements. Pharmacology of acute, chronic and withdrawal effects of drug use. Understand and interpret results from urine screens and toxicology tests. Understanding HIV, Hepatitis, TB and other infectious diseases of this population. Understanding of mental illness issues of this population. Understanding of internal and external medical and supportive services. Cultural competence and sensitivity. Fast, accurate documentation skills. Effective oral and written communication skills. Fluent in Spanish, bicultural applicants strongly preferred. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Ability to maintain accurate records and necessary paperwork. knowledge of de-escalation methods of ability to be trained in de-escalation methods. Position Qualifications - What is required to Perform the Role: A current license as an RN or LPN in the State of Illinois Minimum of 1-2 years of experience in Methadone Dispensing and Accounting Current CPR Certification Rincon's Work Environment - What to expect: Physical Demands: The Nurse must be able to successfully perform essential functions of this job including walking, standing for long periods of time, repetitive motions including some lifting and frequent movements with a part of the body, dispensing medication, carrying charts to and from their offices/desks. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restrictions that limit physical capability. Work Environment: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. This position requires employees to work under stressful conditions or work under irregular hours. Exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment. Schedule: This is a part-time, on-call position with variable hours, including early mornings and weekends as needed. Flexibility is essential, as shifts will be scheduled based on operational requirements and necessity. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Full-time Description Job Title: Life Skills Coach 1 Department: Child Welfare Program Director Reports to: Child Welfare Program Director Job Type: Full Time, Salary or Hourly, Non-Exempt Salary Range: $43,000- $48,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: This individual will work as the Life Skills Coach, and as an integral member of a multi-disciplinary team at the Lavergne House Transitional Living Program (TLP). This staff will provide life skills training to the youth in care onsite and offsite that includes but not limited to crisis intervention, case stabilization and integration, daily living and life skills. The staff member will participate in team meetings and case staffing. The Staff will also document all activities in the youth's case file. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Effectively use written, verbal, and non-verbal communication to communicate ideas to supervisor and other peers and clients. Maintain a positive and productive work environment for clients. Must have knowledge of affective conflict resolution and problem solving skills. Recognize and distinguish between productive and non-productive conflict and appropriately use effective conflict resolution techniques to respond to problems, conflicts and grievances. Develop problem and goal lists and aftercare plans: prioritize problems and plans appropriate methods of addressing problems, make appropriate referrals. Must be have to develop positive relationships with clients and be able to use effective communication skills to engage them in planning and follow up. Must identify obstacles to recommendations and minimize their impact. The staff will utilize the DCFS Service Plan to guide the youth in meeting their individualized goals and objectives. Must be able to ,assist, under supervision with identifying potential conflicts and implement crisis intervention techniques to prevent or intervene in potential crisis situations. Must have the ability to assist with implementing a plan for increasing placement stabilization for on-run youth. Must have the ability to transport or facilitate transportation of youth in care as needed or requested. Must able to use appropriate professional terminology to complete forms and records, accurately documenting client session, planning, and progress. Must be able to maintain client records, through both paper files and electronic record keeping systems. Must meet documentation standards as required by program and funding sources, including documentation of individual and group interactions assessments & individual service plans. Develop and maintain relationships with community-based organizations and other support services . Must have the ability to develop and maintain a community referral binder with the contact information of community-based organizations. Must be able to assist youth in care to navigate community resources and support in an in-vivo approach (coach) and process experience with the client. Must have the ability to develop, implement and train using life and daily living skills curricula Ability to propose, develop and implement activities that foster wellness for program youth. Must attend all required meetings, committees, and trainings according to program standards. Must participate in QI process. Must participate in the agency training programs Must participate in regular supervision with Program Supervisor and Director of Child Welfare Must be able to provide coordination and linkage with community agencies for enhanced care and support. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The individual must be able to successfully perform essential functions of this job including carry charts to and from their offices/desks, prepare for group activities that may entail moving chairs and/or tables, carrying bags/boxes of food or decorating group activity areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Some of the work duties would be conducted in the field, which would require travel and having a reliable vehicle. Annual Trainings: As part of the organization's commitment for quality service all staff have to complete the following trainings yearly, but other trainings will be scheduled based on the program or funding requirements. Orientation to Agency Policy and Procedures Orientation to IDHS & DCFS Administrative Rules and Regulations Orientation to agency treatment philosophy Orientation to EMR, email system, and other software associated to program Customer Service Cultural Competency & Diversity Person Centered services & treatment planning Work Place Violence and De-escalation techniques Ethics Health & Safety, Emergency Procedures Critical Incident, Abuse and Neglect Reporting Rights of the Person, Confidentiality, Advance Directives Corporate Compliance, Grievance and satisfaction survey process Orientation to organization's programming, inter/external referral process Education on medication treatment (methadone and psychotropic medication) Program Specific Trainings, Effective Case Management Mental Health First Aid Trauma Inform Care Fundamentals of DCFS Overdose (Opioid) Awareness and how to use reversal medications (Narcan) Schedule: 9AM-5PM (1 Hour unpaid lunch), Other hours may be required. Language: Must be able to speak English Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Good listening, communication and case management skills. Able to tailor communication styles to make the client feel comfortable. Ability to engage clients in a clinically and respectful manner. Initiative and big-picture thinking. Planning skills. Basic understanding of legal issues of this population. Basic understanding of addiction issues of this population. Basic understanding of mental illness issues of this population. Understanding of Trauma Inform Care. (Agency will train in trauma informed care) Understanding of internal and external medical and supportive services. Cultural competence and sensitivity. Fast, accurate documentation skills. Effective oral and written communication skills. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork. Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Position Qualifications - What is required to Perform the Role: Two years college in psychology, or a related field, or at least 5 years' experience in Social Services Assist with writing and implementing a treatment plan. Knowledge on usage of computers, and its associated software. Must pass a pre-employment background check. This includes clearance by the DHS Background Check Unit. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Must be able to climb stairs several times a day. Must adhere to agency's non-discrimination policies. Salary Description $43,000- $48,000

Job DescriptionDescription: Job Title: Get Covered Illinois- Illinois Navigator Program Department: Illinois Navigator Reports to: Program Director Job Type: Full Time, Salary, Non-Exempt. Salary Range: $36,000-$40,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: RFS, in partnership with the State of Illinois, Healthcare and Family Services is supporting efforts to launch a robust, statewide Illinois Navigator program as Illinois transitions to a state-based marketplace for health insurance: Get Covered Illinois the Official Illinois Marketplace. The RFS Get Covered Illinois Navigator will complete training to become a license health navigator. Will be required to maintain certification and be licensed by the Illinois Department of Insurance for the duration of employment under this position; maintain expertise in eligibility, enrollment, and program requirements; conduct outreach and public education activities to raise awareness about Get Covered Illinois, Marketplace; be informed and able to identify and explain Qualified Health Plans (QHP), Illinois Medicaid, and utilization of health coverage resources to community member Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Must complete individual Get Covered Illinois Navigator Navigator training to become license in the state of Illinois. Provide information and services in a fair, accurate and impartial manner. Such information must acknowledge all health benefit programs. Facilitate selection of a QHP or Medicaid, Provide referrals to the Illinois Department of Insurance, or any other appropriate State agencies, for any enrollee with a grievance, complaint, or question regarding their health plan, coverage, or a determination under such plan or coverage. Conduct outreach in hard-to-reach and Limited English Proficient communities (LEP). Complete weekly and monthly reports. Participate in all required trainings and meetings. Enroll participants who are uninsured and under-insured in health coverage. Maintain a work schedule that meets the needs of the population being served. Report required information to necessary staff related to enrollment numbers, appointment, outreach activities, and other metrics as necessary. All other duties as assigned. Examples of required outreach and educational activities include but are not limited to: Canvassing local communities and small businesses Developing community contacts Educational presentations Visibility and tabling events Using social channels to promote educational and enrollment activities Stakeholder engagement Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The RFS Get Covered Illinois Navigator must be able to successfully perform the essential functions of this job including travel for networking, conferences, classes; extensive continuous computer screen time and occasional carrying of objects up to 20lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limits physical capability. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Navigator will travel between sites and will work from multiple location Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Bilingual (English/Spanish) is preferred. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Good listening and communication Cultural competence and sensitivity. Effective oral and written communication skills. Detail-Oriented - Accurately complete training, reports, and documentation. Adaptable - Adjust work hours and outreach strategies to meet community needs. Empathetic and Patient - Support individuals who may be confused or overwhelmed by the enrollment process. Complete State Licensing Training - Successfully finish the Get Covered Illinois Navigator training. Conduct Outreach - Engage in canvassing, tabling, presentations, and social media promotion. Maintain Accurate Records - Submit weekly/monthly reports and track enrollment metrics. Engage Stakeholders - Build relationships with community partners and local organizations. Position Qualifications - What is required to Perform the Role: Bachelor's degree or work experience in related position 2 years or more. Experience working in nonprofit sector, and in collaboration with public sector entities. Experience conducting community outreach, community organizing, or other community campaigns. Demonstrable experience, sensitivity, and commitment to the needs of the LEP and hard to reach community, and capacity to work with multiple team members and partners, to support the overall objective of the project. Experience in working with collaborative processes and structures required. Bilingual (English/Spanish) is preferred.

Job DescriptionDescription: Job Title: Director of Mental Health Department: Mental Health Reports to: Chief Behavioral Health Officer Job Type: Full Time, Salary, Exempt Salary Range: $85,000-$100,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Director of Mental Health is responsible for the overall administrative, operational, clinical and strategic coordination of all mental health services to ensure individualized, competent, evidence-based care and long-term program sustainability. This role oversees the administrative functions of all mental health personnel, including billing analysis, insurance utilization, client trends, scheduling, and service flow. The Director works closely across Rincon Family Services-particularly with Human Resources, Quality Assurance, and Finance-to ensure alignment, compliance, and operational effectiveness. The Director, working with the CHBO, works with the Finance Department on budgeting, fiscal oversight, and program performance. The Director prepares and presents reports as required and ensures that resources are managed responsibly and effectively. The Director ensures all mental health services, including office based, community based, school based and our 24/7 mobile crisis response services, are delivered in a caring, respectful, and culturally responsive manner, consistent with organizational policies, regulatory requirements and best practices within Mental Health. The Director, overseeing Clinical Managers and supervisors, will ensure accurate, complete, and confidential participant records, which demonstrate individualized evidence based, and collaborative care, making proper referrals across Rincon programs. This role also builds and maintains external relationships to strengthen community partnerships, expand services, and enhance program reach. The Director is responsible for implementing and executing departmental strategy as established by the Office of the President & CEO in coordination with the Chief Behavioral Health Officer. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Program Administration & Leadership Administer the Mental Health Program to ensure services are delivered appropriately, competently, and respectfully, utilizing evidenced based care models Ensure all services comply with applicable policies, procedures, regulations, and licensing requirements Ensure monthly departmental KPIs and performance benchmarks are met Monitor and review program dashboards, reports, and utilization trends Lead program growth and expansion efforts aligned with organizational priorities Clinical Oversight & Quality Assurance Supervise department leaders to ensure clinical integrity and programming standards, Work with Clinical leaders and external resources, as needed, to ensure staff are properly trained and supported for proper use of evidence-based and metric-based care Ensure Clinical Managers oversee comprehensive Individualized, Integrated Assessments and Treatment Plans (IATPs) and that any deviations are documented and addressed Oversee Continuous Quality Improvement (CQI) and Quality Assurance (QA) efforts in collaboration with the QA Department Serve as the lead for all funding, accreditation, and licensing compliance site visits Financial & Operational Collaboration Work closely with the CBHO and Finance Department on budgeting, billing analysis, and financial sustainability Use data and trends to inform staffing, service delivery, and operational decisions Community Engagement & External Relations Build and maintain relationships with community partners, referral sources, and stakeholders Educate external partners and the community on mental health services and programs Attend meetings, conferences, and trainings as required Other Responsibilities Perform other duties as assigned in support of departmental and organizational priority. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: This role involves periods of sitting for meetings and administrative tasks. Occasional standing and walking are required during site visits, staff engagement, or community events. The position may involve light lifting (up to 10 lbs) for materials or equipment and occasional driving to travel to other Rincon offices, attend off-site meetings or partner facilities. Schedule: Monday to Friday with some evening/weekends required. Language: Fluency in Spanish, bicultural applicants strongly preferred RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Medicaid, HIPPA, CARF, OIG and all other accreditation and licensure requirements Basic, relevant Medicaid and private insurance and billing procedures Clinical assessments and metric based care Evidence Based, Trauma Informed Mental Health interventions, including for crisis Staff and program management and evaluation All relevant legislation, policies and practices Analytical and problem-solving skills Effective verbal and listening communication skills Strong interpersonal skills Conflict resolution skills The Director of Mental Health must maintain strict confidentiality in performance of duties and demonstrate the following personal attributes: Cultural awareness and sensitivity Sound work ethics Be consistent and fair Be compassionate and understanding Be flexible, adaptable and able to work effectively in a variety of settings Work independently with little supervision Work effectively as a member of a tea Position Qualifications - What is required to Perform the Role: Minimum of an MSW or equal Master Degree; certificate educational training in not-for-profit social services management preferable 5 plus years of mental health services work experience or healthcare management experience Knowledge of clinical intake, assessment and evidence-based treatment, excellent customer service and communication skills (verbal and written) Strong data entry and general computer skills Completion of mandatory trainings as required by funders, vendors and/or government contracts and desire to continue to enhance professional development In addition, must pass pre-employment drug screening, background check to include finger printing and clearance by OHS Background Check Unit,

Job DescriptionDescription: Job Title: IWC Program Manager Department: Illinois Welcoming Center Reports to: Program Director Job Type: Full Time, Salary, Exempt Salary Range: $50,000-$53,000 annually, commensurate with experience. Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Program Manager is responsible for overseeing the daily operations of the Immigrant Welcome Center (IWC) in Kankakee County. This role provides leadership, guidance, and support to on-site Case Managers and Outreach Workers, ensuring effective communication, mentorship, and coordination of services. This position is grant-funded and continued employment is contingent upon Renewal of the grant. Responsibilities: Under the direct supervision of the Chief Program Officer, the Program Manager is responsible for supporting the IWC team in Kankakee County by conducting client intake, engaging in outreach with community stakeholders, and collaborating with the IWC Associate Director to collect, review, and analyze data to ensure program quality. This role involves making data-driven decisions at the site level, preparing reports for the Associate Director to support internal tracking, and contributing to compliance reporting requirements for IDHS. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Oversee daily operations of the Immigrant Welcome Center (IWC) in Kankakee, including workflow, outcomes, and performance of Case Managers and Outreach Workers at Rincon Family Center and Duane Dean Behavioral Health Center. Maintain communication and collaboration with Community Alliance partners; assist in organizing and facilitating monthly Alliance meetings to ensure proper stakeholder representation. Monitor and evaluate program benchmarks, including public benefits enrollment, referrals, counseling services, and other immigrant-focused services; use data to inform evidence-based practices in partnership with the Program Director. Collect, analyze, and report program data for internal tracking, compliance reporting, and grant requirements; prepare monthly, quarterly, and annual reports in adherence to funding guidelines. Ensure accuracy of client data in Charity Tracker and promote linguistic and cultural competence across all services. Conduct outreach and build relationships with referral sources and community partners to provide holistic services for immigrant individuals and families in Chicago and Kankakee. Coordinate and facilitate monthly group meetings for program participants; ensure availability of program resources (books, pamphlets, videos, etc.) aligned with IWC goals. Attend scheduled departmental meetings, conferences, coalitions, and professional development trainings as required. Support leadership with data and information for presentations and strategic initiatives. Participate in regular supervision with the Program Director and seek additional guidance as needed. Perform other duties as assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The Program Manager must be able to perform the essential functions of the position, which may include transporting charts and files, preparing spaces for group activities (such as moving chairs and tables), and carrying bags or boxes of food or materials for events. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill these responsibilities. Employees are expected to inform their supervisor of any medical condition or invisible disability that may limit physical capability. The work environment reflects typical conditions encountered while performing the essential functions of this position. Duties may occasionally require work at other agency locations. Regular travel to meetings is expected, including frequent local and in-state travel and occasional out-of-state travel for training and professional development. Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Fluency in Spanish; bicultural candidates strongly preferred RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Strong listening, communication, supervision, mentoring, and counseling skills; able to adapt communication styles to ensure client comfort. Strategic thinking with initiative and ability to see the big picture. Knowledge of treatment programs, contracts, and outcome-based planning and implementation. Self-motivated with exceptional attention to detail and follow-through. Understanding of mental health issues, infectious diseases (including COVID-19), and available medical and supportive services. Demonstrated cultural competence and sensitivity. Proficient in accurate, timely documentation and effective oral and written communication. Other Required Abilities: Fluency in Spanish; bicultural candidates strongly preferred. Ability to work effectively with peers, individual clients, and groups. Strong desire and willingness to learn new skills. Knowledge of community resources and social service agencies. Proficiency in maintaining accurate records and completing required documentation Position Qualifications - What is required to Perform the Role: Bachelor's degree in human services or a related field strongly preferred. Professional certification highly recommended, such as CADC or licensure as LSW, LCSW, LPC, or LCPC. 3-5 years of experience in prevention or community education. 1-2 years of experience in coalition building. 2-3 years of supervisory experience.

Full-time Description Job Title: Substance Use Counselor Department: Substance Use Program Reports to: Carlos Freytes Job Type: Full-Time, Hourly, Non-Exempt Salary Range: $35,000 to $42,000 Dependent on certification and experience. Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Substance Use Counselor works as a member of a multi-disciplinary team that provides therapeutic and rehabilitative services, counseling, case management and integrated dual-diagnostic treatment. The team works to address all treatment needs, including crisis management, substance use treatment, medication management, physical health treatment, mental health treatment, accessing benefits and entitlements, and other supportive services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide direct service to individuals. This includes implementing initial treatment plans, providing ongoing therapy, updating treatment plans, continuing stay reviews, counseling case management, and providing crisis intervention services and referrals if needed. Provide assigned group sessions weekly. Provide HIV counseling and testing services as required. Monitor toxicology screens and work with the Medical Department to adjust privileges according to client track records. Provide on-call services for individuals in crisis; this will occur in rotation with other team members. Attend all required meetings and trainings according to program standards. Participate in regular supervision from the Clinical Supervisor, seeking additional supervision when necessary. Minimum requirement of two hours of documented supervision per month. Provide coordination and linkage with community agencies. Maintain client records using electronic medical records. Must be documented as required by program standards and funding requirements including documentation of clinical interactions, behavioral health assessments and individual service plans. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC Policies and agreements regarding confidentiality, privacy, and security. Support. Compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Quality departments, as well as the program administrator. Any staff holding specialized certifications should exercise the certification in a clinical setting, i.e., staff processing a QHEIC certification should attend at least 10 hours of HIV training annually and at least 1 test per month (if applicable). Perform other duties as assigned. PERFORMANCE INDICATORS: During a typical year, a full-time staff member will have 1,352 hours of potential direct service hours. It is expected that 82% (1,108 hours) be direct clinical hours. As part of this organization's commitment to quality service, all staff must complete the following trainings annually, however other trainings will be scheduled based on the program or funding requirements. ANNUAL TRAININGS: As part of this organization's commitment to quality service, all staff must complete the following trainings annually, however other trainings will be scheduled based on the program or funding requirements. Orientation to Agency Policy and Procedures Orientation to IDHS Administrative Rules and Regulations Orientation to agency treatment philosophy Orientation to EMR, email system, and other software associated with program Customer Service Cultural Competency and Diversity Person-centered services and treatment planning Workplace Violence and De-escalation techniques Ethics Health and Safety, Emergency Procedures Critical Incident, Abuse and Neglect Reporting Rights of the person, Confidentiality, Advanced Directives Corporate Compliance, Grievance and Satisfaction Survey Process Orientation to organization's programming, inter/external referral process Education on medical treatment (methadone and psychotropic medication) Program-specific trainings Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Good listening, interpersonal, and counseling skills. Ability to tailor communication styles in order to make the client feel comfortable. Ability to engage clients in a clinical and respectful manner. Initiative, ability to think of the big picture. Strong Assessment and Treatment Planning skills. Pharmacology of acute, chronic, and withdrawal effects of drug use. Understanding of/able to interpret results of urine screens and toxicology tests. Understanding HIV, Hepatitis, TB, and other infectious diseases of this population. Understanding of mental illness issues of this population. Understanding of internal and external medical and supportive services. Cultural competency and sensitivity. Fast, accurate documentation skills. Effective oral and written communication skills. Position Qualifications - What is required to Perform the Role: Must be certified as an ICB Certified Alcohol and Drug Abuse Counselor (CADC). If not CADC certified, employees must obtain certification within the first two years of employment or be terminated for not being able to perform their services. Bachelor's degree preferred. Individuals with a high school diploma with substance abuse experience may also be considered. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: Physical Demands: The Counselor must be able to successfully perform essential functions of this job including carrying charts to and from their offices/desk, preparing for group activities that may include moving chairs and or tables, carrying bags/boxes of food, or decorating group activity areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing their supervisor of any invisible disability or medical restrictions that limit physical capability. Language: Spanish fluency, bicultural applicants strongly preferred. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Salary Description $35,000-$42,000

Sign-On Bonus $2,500!! AS A MENTAL HEALTH THERAPIST: Join a team of highly skilled and empathetic therapists and counselors on a mission to provide high quality, accessible mental health care to the community. Help individuals of all ages and backgrounds strengthen their emotional wellness and resiliency and help families strengthen their relationships and bond. Connect with and learn from peers and supervisors. WORKING AT TRICITYFAMILY SERVICES: TriCity Family Services (TCFS) is a 501c3 non-profit community mental health center serving central and southern Kane County Illinois. TCFS has two offices (Geneva and St. Charles) and offers a hybrid work schedule. Personal and professional development is encouraged and facilitated by management. JOB OBJECTIVES: Working as a member of the agency's clinical staff team, the Mental Health Therapist: provides a range of pre-treatment clinical services, including intakes, screening, triage, referral and linkage, as well as crisis intervention services and counseling services to agency clients. Requirements ESSENTIAL FUNCTIONS: · Provides assessment, linkage, and referral services to both prospective and current agency clients· · Conducts diagnostic assessments and prepares written summaries · Provides counseling services to individuals, families and groups · Provides crisis intervention, stabilization and case management services to at-risk youth and their families · May work with the Director of Emotional Wellness Program, Development Team, and Clinical Directors and participate in providing presentations to the community · Participates in networking efforts with other area service providers · At a minimum meets bi-weekly with the Clinical Director for supervision · Attends bi-monthly staff meetings · Participates in training and staff development events and activities · Provides clinical and statistical documentation as required · Will meet expected direct service hours and maintain case record compliance · Performs other duties as required. EDUCATION/SKILLS/EXPERTISE: · Master's degree in a mental health discipline or related field from a clinical program at an accredited school. · LCSW, LCPC, LMFT Preferred · Sensitivity to, and respect for, cultural differences · Good knowledge of the behavioral dynamics of individuals and groups · Working knowledge of DSM V TR · Good knowledge of the theory and techniques of mental health assessment, crisis intervention and counseling · Basic knowledge of community resources · Excellent interpersonal skills · Good verbal and written communication skills ADDITIONAL REQUIREMENTS RELATED TO WORKING CONDITIONS: The employee in this position must have his/her own transportation as a portion of the work may occur at other agencies and in clients' homes. Salary Description $32.40 to $45.00 per hour

Job Title: Security Officer Department: MAT Reports to: MAT Director Job Type: Part-time, Hourly, Non-Exempt Salary Range: $18.00 to $22.00 per hour Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The major function of the Security Officer is to maintain safe and secure environment for patients and employees by patrolling and monitoring premises and personnel. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; and permitting authorized entry. Respond to emergencies and obtain help by sounding alarms or contacting law enforcement/first responders as necessary. Prevent losses and damage by reporting irregularities, enforcing clinic policies, and addressing violations in a professional and respectful manner. Document all activities by completing incident reports, recording observations, interviewing witnesses, and obtaining signatures when appropriate. Support facility safety by monitoring and maintaining building and equipment controls (e.g., alarms, doors, lighting). Ensure compliance with all legal, organizational, and regulatory requirements to maintain safety and stability. Monitor and maintain a secure environment on the exterior of the building, ensuring safety for patients and staff during arrival and departure. Contribute to team effort by assisting staff, supporting patient flow, and addressing safety concerns in a professional manner. Perform additional related duties as assigned to support the overall mission of the MAR program. All other duties as assigned Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Schedule: Monday - Friday 6:00AM- to 10:00AM Sat 7:30AM TO 11:00AM Language: English is required and (Bilingual Spanish is preferred) RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Attention to Detail: Ability to stay alert, vigilant, and proactive in identifying potential safety risks. Adaptability: Remains calm and resourceful in dynamic or stressful situations. Communication: Strong verbal and written communication skills, with the ability to de-escalate tense situations effectively. Professionalism: Maintains a courteous, respectful, and patient-centered approach when interacting with staff, patients, and visitors. Customer Service Orientation: Creates a welcoming environment while balancing enforcement of safety protocols. Team Collaboration: Works effectively with clinical staff, administrative teams, and leadership to support organizational safety and success. Integrity and Accountability: Upholds ethical standards and always maintains confidentiality. Position Qualifications - What is required to Perform the Role: Minimum of 21 years of age. High school diploma or GED (required). Willing to participate in a pre-employment screening process (drug screen and background check). Prior experience in security, corrections, or military background required. Experience working in a healthcare, patient-facing, or opioid treatment environment is a plus. Strong communication and interpersonal skills. Training in crisis intervention and de-escalation techniques (e.g., MOAB - Management of Aggressive Behavior). Ability to remain calm under pressure and make sound judgments in stressful situations. Must successfully pass a criminal background check and drug screening (as required). Knowledge of federal and state regulations regarding opioid treatment programs and controlled substances is beneficial. CPR/First Aid certification (or willingness to obtain within 90 days). Salary Description $18.00 to $22.00 per hour

Full-time Description Job Title: Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Hourly Rate: $17.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Care Representative will serve as the initial point of contact in a service environment, working collaboratively within a multi-disciplinary team. This role involves greeting and engaging with clients and visitors, as well as performing a comprehensive range of administrative tasks to support the quality delivery of services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Welcome and greet clients and visitors, and provide appropriate guidance, ensuring all guests understand and know the basic expectations for their visit. Open or close the building as required, including and concerning special events or activities. Answer, transfer, and/or take messages from incoming calls, as well as reviewing voicemails every morning and forwarding information appropriately. Communicate via email and/or Microsoft TEAMS, as needed. Keep updated information about programs throughout the agency, especially at designated sites. Receive mail and packages, collaborating with the Site Manager for appropriate distribution and/or inventory. Care for aesthetics of the building, including but not limited to ensuring appropriate signage, watering plants, and making any facilities requests, as needed. Take and enter payments into the deposit log and EMR systems. Work with program leads to schedule clients for initial appointments. Maintain and file program records, through paper and electronic medical records, meeting documentation standards as required by program and funding sources. Make copies, charts and send faxes for administrative and programmatic requests. Attending all required meetings, committees, and training according to program standards. Assist site manager in maintaining program and building compliance with health and safety, HR, and OSHA standards. Help prepare sites and programs to be audit-compliant. Assist programs with re-engaging consumers at risk of discharge and/or recent discharges to gain consumer feedback on programs. Participate in quality assurance and quality improvement activities as directed. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Compliance policies and agreements regarding confidentiality, privacy, and security. All other duties as assigned. Metrics: Work to gain 90% satisfaction from all guests on guest satisfaction survey results throughout the year, specifically on front desk interactions. Ensure that 95% of all calls to the main front desk line are answered. Ensure that 100% of voicemails are answered and directed appropriately. Provide a clear schedule of daily operational activities, including opening/closing of building. Successful re-engagement of at least 15% of consumers contacted. Rincon Rewards & Benefits- How we value you: Health insurance? Dental & Vision insurance Life insurance? Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program? Professional Development Opportunities? Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent interpersonal skills (verbal, written) Highly organized and detail oriented. Learns technology quickly and can translate easily into lay terms and implementation. Ability to engage in many projects at once. Strong understanding of technology systems. Detail-oriented and knows how to check their own work for errors. Ability to juggle multiple tasks, set priorities, and follow through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate documentation skills. Knowledge of community and social service agencies. Position Qualifications - What is required to Perform the Role: Minimum High School Diploma or equivalent required. Demonstration of skills in MS Office (Word, Excel, PowerPoint, Access, Outlook). Knowledge of Computer Systems (Internet, Email, MS Word, Excel, SAMMS, CIS, or similar preferred) Rincon's Work Environment - What to expect: The Care Representative must be capable of performing the essential functions of the job, which include preparing for group activities by moving chairs and tables and carrying bags or boxes of food. Additionally, they may be responsible for decorating group activity areas. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. Schedule: Flexible schedule with occasional evening and Saturday commitments. There may be occasions that call for an employee to carry out duties at other agency offices. Language: Bilingual (English/Spanish) language competency strongly preferred. Salary Description $17.00 per hour

Job DescriptionDescription: Job Title: Life Skills Coach 1 Department: Child Welfare Program Director Reports to: Child Welfare Program Director Job Type: Full Time, Salary or Hourly, Non-Exempt Salary Range: $43,000- $48,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: This individual will work as the Life Skills Coach, and as an integral member of a multi-disciplinary team at the Lavergne House Transitional Living Program (TLP). This staff will provide life skills training to the youth in care onsite and offsite that includes but not limited to crisis intervention, case stabilization and integration, daily living and life skills. The staff member will participate in team meetings and case staffing. The Staff will also document all activities in the youth's case file. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Effectively use written, verbal, and non-verbal communication to communicate ideas to supervisor and other peers and clients. Maintain a positive and productive work environment for clients. Must have knowledge of affective conflict resolution and problem solving skills. Recognize and distinguish between productive and non-productive conflict and appropriately use effective conflict resolution techniques to respond to problems, conflicts and grievances. Develop problem and goal lists and aftercare plans: prioritize problems and plans appropriate methods of addressing problems, make appropriate referrals. Must be have to develop positive relationships with clients and be able to use effective communication skills to engage them in planning and follow up. Must identify obstacles to recommendations and minimize their impact. The staff will utilize the DCFS Service Plan to guide the youth in meeting their individualized goals and objectives. Must be able to ,assist, under supervision with identifying potential conflicts and implement crisis intervention techniques to prevent or intervene in potential crisis situations. Must have the ability to assist with implementing a plan for increasing placement stabilization for on-run youth. Must have the ability to transport or facilitate transportation of youth in care as needed or requested. Must able to use appropriate professional terminology to complete forms and records, accurately documenting client session, planning, and progress. Must be able to maintain client records, through both paper files and electronic record keeping systems. Must meet documentation standards as required by program and funding sources, including documentation of individual and group interactions assessments & individual service plans. Develop and maintain relationships with community-based organizations and other support services . Must have the ability to develop and maintain a community referral binder with the contact information of community-based organizations. Must be able to assist youth in care to navigate community resources and support in an in-vivo approach (coach) and process experience with the client. Must have the ability to develop, implement and train using life and daily living skills curricula Ability to propose, develop and implement activities that foster wellness for program youth. Must attend all required meetings, committees, and trainings according to program standards. Must participate in QI process. Must participate in the agency training programs Must participate in regular supervision with Program Supervisor and Director of Child Welfare Must be able to provide coordination and linkage with community agencies for enhanced care and support. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The individual must be able to successfully perform essential functions of this job including carry charts to and from their offices/desks, prepare for group activities that may entail moving chairs and/or tables, carrying bags/boxes of food or decorating group activity areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Some of the work duties would be conducted in the field, which would require travel and having a reliable vehicle. Annual Trainings: As part of the organization's commitment for quality service all staff have to complete the following trainings yearly, but other trainings will be scheduled based on the program or funding requirements. Orientation to Agency Policy and Procedures Orientation to IDHS & DCFS Administrative Rules and Regulations Orientation to agency treatment philosophy Orientation to EMR, email system, and other software associated to program Customer Service Cultural Competency & Diversity Person Centered services & treatment planning Work Place Violence and De-escalation techniques Ethics Health & Safety, Emergency Procedures Critical Incident, Abuse and Neglect Reporting Rights of the Person, Confidentiality, Advance Directives Corporate Compliance, Grievance and satisfaction survey process Orientation to organization's programming, inter/external referral process Education on medication treatment (methadone and psychotropic medication) Program Specific Trainings, Effective Case Management Mental Health First Aid Trauma Inform Care Fundamentals of DCFS Overdose (Opioid) Awareness and how to use reversal medications (Narcan) Schedule: 9AM-5PM (1 Hour unpaid lunch), Other hours may be required. Language: Must be able to speak English Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Good listening, communication and case management skills. Able to tailor communication styles to make the client feel comfortable. Ability to engage clients in a clinically and respectful manner. Initiative and big-picture thinking. Planning skills. Basic understanding of legal issues of this population. Basic understanding of addiction issues of this population. Basic understanding of mental illness issues of this population. Understanding of Trauma Inform Care. (Agency will train in trauma informed care) Understanding of internal and external medical and supportive services. Cultural competence and sensitivity. Fast, accurate documentation skills. Effective oral and written communication skills. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork. Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Position Qualifications - What is required to Perform the Role: Two years college in psychology, or a related field, or at least 5 years' experience in Social Services Assist with writing and implementing a treatment plan. Knowledge on usage of computers, and its associated software. Must pass a pre-employment background check. This includes clearance by the DHS Background Check Unit. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Must be able to climb stairs several times a day. Must adhere to agency's non-discrimination policies.

Job DescriptionDescription: Job Title: Youth Investment Employment Program Department: Community Engagement Support Services Reports to: Director of Workforce and Community Support Programs Job Type: Part-Time, Hourly, Non-Exempt Job Location: Chicago Land Area Salary Range: $17.00 per hour Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: Rincon's Youth Employment Program offers paid, short-term work opportunities to youth ages 16-24, helping participants gain essential job skills, explore career paths, and build professional networks. Participants will be placed in local worksites and supported with coaching, training, and enrichment activities throughout the program. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Work at an assigned community-based site or business partner Follow a structured work schedule (part-time hours, approx. 20 hours per week) Attend all required job readiness and life-skills training sessions Demonstrate professionalism and a willingness to learn on the job Collaborate with supervisors, Rincon staff, and peers Complete periodic evaluations and reflection activities All other duties as assigned. Rincon Rewards & Benefits- How we value you: Professional Development Opportunities Rincon's Work Environment - What to expect: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limits physical capability. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There will be occasions for work from multiple sites and traveling between sites will occur Schedule: Approximately 20 hours per week. Language: Must be able to speak English RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Follows instructions carefully, completes tasks accurately, and maintains reliability in assigned duties. Adjust to different work environments, community sites, and changing tasks or schedules. Demonstrates motivation to learn, take on new responsibilities, and actively engage in workplace activities. Professionalism. Willingness to Learn Adheres to the structured work schedule and fulfills all assigned responsibilities consistently. Willingness to participate in periodic evaluations and reflection activities to build workplace skills and experience. Position Qualifications - What is required to Perform the Role: Be between the ages of 16 and 24 Reside in Illinois Have a valid state ID or driver's license Have a copy of your birth certificate and social security card Commit to full participation in all program activities Have a strong interest in learning, working, and growing professionally