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Shift Operations Manager jobs at Ring

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  • Plant Manager-Beverage Manufacturer

    Epic Enterprises, Inc. 4.5company rating

    Ayer, MA jobs

    The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives. essential functions, Job duties and responsibilities: Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency. Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture. Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions. Oversee the initiation of new production lines as well as the seamless operation of existing lines. Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports. Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities. Improve the capabilities of all plant personnel and develop a highly motivated workforce. Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance Implement cost-effective control systems over capital assets, operating expenditures, and labor costs Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work. Optimize ingredient and packaging material usage to minimize scrap loss. Identify and eliminate potential sources of food safety risk. Effectively communicate urgent issues both internal and external to the management team as needed. Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively. Identify root causes of issues and develop and implement corrective actions to prevent repeat problems. Ensure accurate and timely communication across all departmental functions. Support and comply with GMP's; understand and follow emergency action plan Support food safety, quality, and legality. Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements. · Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments. · Assist in all regulatory audits of manufacturing at the facility. · Guide and develop processes/procedures related to Capital Equipment repair and refurbishment. · Occasional travel as business needs demand. · Other duties as assigned. EDUCATION/EXPERIENCE DESIRED: · College degree is preferred · Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role. · Manufacturing experience with companies engaged in the manufacture of FDA regulated products. · Proven success leading, managing and developing a staff. · Strong interpersonal skills and ability to work with others in a positive and collaborative manner. KEY SKILLS DESIRED: · Leader, self-starter and team player. · Excellent speaking, writing and listening skills. · Proven ability to work in a fast-paced and high-demand environment. · Ability to utilize MS Office applications, Outlook, Word, Excel. PHYSICAL DEMANDS: · Ability to work in an office and plant environment with exposure to noise, equipment, and machinery · Ability to stand for long periods of time. · Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching) WORK ENVIRONMENT: The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate to high. · The environment can be wet, dry, hot, cold, sticky and dirty.
    $103k-150k yearly est. 4d ago
  • District Manager

    Marine Layer 3.5company rating

    San Jose, CA jobs

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $93k-155k yearly est. 4d ago
  • District Manager

    Marine Layer 3.5company rating

    Santa Rosa, CA jobs

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $96k-158k yearly est. 4d ago
  • District Manager

    Marine Layer 3.5company rating

    San Francisco, CA jobs

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $95k-157k yearly est. 4d ago
  • District Manager

    Marine Layer 3.5company rating

    Fremont, CA jobs

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $94k-156k yearly est. 4d ago
  • Assistant Store Manager

    Marine Layer 3.5company rating

    Roseville, CA jobs

    About Us Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time. Company Mission We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet. Job Description We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market. As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates. Scope In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas: Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win. People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment. Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success. Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards. Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience. Qualifications An Authentic Brand Advocate. We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection. Success in a Retail Leadership Role. The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here. Commitment to the Mission + Values We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously. Perks Competitive pay and bonus Clothing allowance and generous discount Paid time off Health, Vision and Dental Insurance available 401k with Employer Matching Flexible Spending Accounts Disability + Life Insurance Parental Leave TO APPLY Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds… Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
    $34k-43k yearly est. 4d ago
  • Program Manager - Marketplace Operations

    Faire 3.8company rating

    San Francisco, CA jobs

    Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role The Marketplace Operations (MOps) team at Faire is responsible for building scalable operational processes that help our brands and retailers succeed and drive long-term, sustainable marketplace growth. We are looking for an experienced Program Manager to support complex, cross-functional initiatives that sit at the core of marketplace operations. This is a highly execution-focused role that requires strong program leadership, sharp analytical and operational instincts, and excellent stakeholder management. What you'll do Build and scale new programs from the ground up while also optimizing existing operational processes. You'll leverage the latest AI and workflow automation solutions to drive efficiency, accuracy, and long-term scalability where possible. Define success metrics and monitoring systems in partnership with Strategy & Analytics, ensuring program performance, accountability, and continuous improvement. Develop clear, repeatable Standard Operating Procedures (SOPs), decision models, and escalation paths that provide consistency and quality across programs. Work with BPO and vendor partners to ensure high-quality delivery at scale, including onboarding, training, performance oversight, and ongoing improvements. Partner cross-functionally with key teams -- including Strategy & Analytics, Strategy & Operations, Product, Engineering, and Data Science -- to align on goals, program design, and execution across discovery, pilot, and scale phases. Identify risks, surface insights, and drive day-to-day project coordination to keep programs on track and continuously improving. Qualifications 5+ years of experience in program management or related fields (e.g., consulting, operations, project management or product operations), ideally within a technology, marketplace, or platform business. Experience managing cross-functional projects with measurable impact, including planning, execution, and stakeholder coordination. Exposure to scaling operations through a combination of workflow automation and orchestration tooling (e.g., Zapier, Workato, Airflow, Google App Script, etc.), AI solutions, and effective use of BPO/vendor partnerships. Excellent communication and stakeholder management skills; able to influence across technical and non-technical teams. Strong analytical skills, with comfort pulling, interpreting, and acting on large datasets using Excel/Google Sheets, and BI tools (Looker, Tableau, Mode; SQL familiarity is a plus). Ability to bring structure to ambiguity, manage competing priorities, and operate in a fast-paced environment. Salary Range San Francisco, CA: The pay range for this role is $127,000 - 175,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (************************** Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
    $127k-175k yearly Auto-Apply 2d ago
  • Research Operations Program Manager

    Faire 3.8company rating

    San Francisco, CA jobs

    Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role Research is crucial to our ability to achieve our mission and serve our customers. It allows us to answer key questions ranging from what our biggest opportunities are to how to accurately solve a problem with a new feature. At Faire, we have a distributed research model where both researchers and non-researchers across the company conduct research by interviewing customers, developing surveys, and conducting studies through a variety of other research methodologies. Research at Faire is truly a company-wide effort - to make this possible, we rely on our Research Operations team to build and run the tools and systems necessary to enable everyone at Faire to conduct research. We're looking for a Research Operations Program Manager to shape and scale the systems that power research at Faire - with a focus on implementing innovative, AI-driven solutions. In this role, you'll partner across Research, Product, Design, Strategy, and other functions to build programs that enable every team to generate insights with speed, rigor, and impact. What you'll do Identify, evaluate, and introduce new research tools - including AI-driven solutions - to increase efficiency and expand research capacity. Manage and improve participant management systems, including panels and rolling programs, to enable recurring, high-quality research engagement. Coordinate survey launches, prevent conflicts, and support setup/testing for priority studies to ensure data quality. Establish and maintain protocols for research data compliance. Promote and support research as a practice across the company, enabling teams to generate insights with rigor and confidence. Qualifications 4+ years of program management or related experience 4+ years of experience in Research Operations Proficiency with SQL, Qualtrics (or comparable tool), and Excel/GoogleSheets. Demonstrated experience using AI and automation to improve workflows and unlock new capabilities. Ability to understand and solve complex technical problems, develop new capabilities, and assess and implement external tools. Strong communication skills with the ability to collaborate across teams and support others in learning new systems. Experience creating measurable impact by designing and scaling systems or programs. Ability to create goals and projections to measure the impact of your programs and developments. Open to change and enthusiastic about developing new initiatives Salary Range San Francisco or New York City: the pay range for this role is $116,500 - $160,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (************************** Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
    $116.5k-160k yearly Auto-Apply 7d ago
  • Research Operations Program Manager

    Faire 3.8company rating

    New York, NY jobs

    Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role Research is crucial to our ability to achieve our mission and serve our customers. It allows us to answer key questions ranging from what our biggest opportunities are to how to accurately solve a problem with a new feature. At Faire, we have a distributed research model where both researchers and non-researchers across the company conduct research by interviewing customers, developing surveys, and conducting studies through a variety of other research methodologies. Research at Faire is truly a company-wide effort - to make this possible, we rely on our Research Operations team to build and run the tools and systems necessary to enable everyone at Faire to conduct research. We're looking for a Research Operations Program Manager to shape and scale the systems that power research at Faire - with a focus on implementing innovative, AI-driven solutions. In this role, you'll partner across Research, Product, Design, Strategy, and other functions to build programs that enable every team to generate insights with speed, rigor, and impact. What you'll do Identify, evaluate, and introduce new research tools - including AI-driven solutions - to increase efficiency and expand research capacity. Manage and improve participant management systems, including panels and rolling programs, to enable recurring, high-quality research engagement. Coordinate survey launches, prevent conflicts, and support setup/testing for priority studies to ensure data quality. Establish and maintain protocols for research data compliance. Promote and support research as a practice across the company, enabling teams to generate insights with rigor and confidence. Qualifications 4+ years of program management or related experience 4+ years of experience in Research Operations Proficiency with SQL, Qualtrics (or comparable tool), and Excel/GoogleSheets. Demonstrated experience using AI and automation to improve workflows and unlock new capabilities. Ability to understand and solve complex technical problems, develop new capabilities, and assess and implement external tools. Strong communication skills with the ability to collaborate across teams and support others in learning new systems. Experience creating measurable impact by designing and scaling systems or programs. Ability to create goals and projections to measure the impact of your programs and developments. Open to change and enthusiastic about developing new initiatives Salary Range San Francisco or New York City: the pay range for this role is $116,500 - $160,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (************************** Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
    $116.5k-160k yearly Auto-Apply 7d ago
  • Care Manager MSW Full- time Days

    Providence 3.6company rating

    Irvine, CA jobs

    Care Manager MSW at Providence Mission Hospital in Mission Viejo, CA. This position is Full- time and will work 8-hour, Day shifts. Providence Mission Hospital in Mission Viejo has received Magnet designation in 2012, 2017, 2021 and are in the process of earning our fourth designation in 2025! This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only eight percent of hospitals nationwide have achieved Magnet designation. We are also recognized as one of the best regional hospitals in 18 types of care by U.S. News & World Report, including orthopedic and gastroenterological care. Our hospital is also honored with awards for cardiac surgery, gastrointestinal surgery, and excellence in women's services by Healthgrades and Newsweek. Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination and addressing the psych social needs of the patient. The goal of the Care Manager, Social Worker is to advocate for and assist the patient in the achievement of optimal health, access to care, and appropriately utilizing resources. The Care Manager Social Worker utilizes the following processes to meet the patient's individual healthcare needs: assessment, planning, implementation, coordination, monitoring and evaluation of the plan of care. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree Social Work, Psychology, Counseling. Or Master's Degree with 5 years relevant social work experience. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 6 months Clinical experience in an HMO, medical group, affiliated model, hospital or medical/office/clinic setting. Preferred Qualifications: 3 years Experience in utilization management or case management. Managed care experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 404667 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Caregiver, Location:Irvine, CA-92604
    $31k-48k yearly est. 2d ago
  • Care Manager MSW Full- time Days

    Providence 3.6company rating

    Costa Mesa, CA jobs

    Care Manager MSW at Providence Mission Hospital in Mission Viejo, CA. This position is Full- time and will work 8-hour, Day shifts. Providence Mission Hospital in Mission Viejo has received Magnet designation in 2012, 2017, 2021 and are in the process of earning our fourth designation in 2025! This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only eight percent of hospitals nationwide have achieved Magnet designation. We are also recognized as one of the best regional hospitals in 18 types of care by U.S. News & World Report, including orthopedic and gastroenterological care. Our hospital is also honored with awards for cardiac surgery, gastrointestinal surgery, and excellence in women's services by Healthgrades and Newsweek. Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination and addressing the psych social needs of the patient. The goal of the Care Manager, Social Worker is to advocate for and assist the patient in the achievement of optimal health, access to care, and appropriately utilizing resources. The Care Manager Social Worker utilizes the following processes to meet the patient's individual healthcare needs: assessment, planning, implementation, coordination, monitoring and evaluation of the plan of care. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree Social Work, Psychology, Counseling. Or Master's Degree with 5 years relevant social work experience. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 6 months Clinical experience in an HMO, medical group, affiliated model, hospital or medical/office/clinic setting. Preferred Qualifications: 3 years Experience in utilization management or case management. Managed care experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 404667 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Caregiver, Location:Costa Mesa, CA-92627
    $31k-48k yearly est. 2d ago
  • Care Manager MSW Full- time Days

    Providence 3.6company rating

    Tustin, CA jobs

    Care Manager MSW at Providence Mission Hospital in Mission Viejo, CA. This position is Full- time and will work 8-hour, Day shifts. Providence Mission Hospital in Mission Viejo has received Magnet designation in 2012, 2017, 2021 and are in the process of earning our fourth designation in 2025! This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only eight percent of hospitals nationwide have achieved Magnet designation. We are also recognized as one of the best regional hospitals in 18 types of care by U.S. News & World Report, including orthopedic and gastroenterological care. Our hospital is also honored with awards for cardiac surgery, gastrointestinal surgery, and excellence in women's services by Healthgrades and Newsweek. Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination and addressing the psych social needs of the patient. The goal of the Care Manager, Social Worker is to advocate for and assist the patient in the achievement of optimal health, access to care, and appropriately utilizing resources. The Care Manager Social Worker utilizes the following processes to meet the patient's individual healthcare needs: assessment, planning, implementation, coordination, monitoring and evaluation of the plan of care. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree Social Work, Psychology, Counseling. Or Master's Degree with 5 years relevant social work experience. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 6 months Clinical experience in an HMO, medical group, affiliated model, hospital or medical/office/clinic setting. Preferred Qualifications: 3 years Experience in utilization management or case management. Managed care experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 404667 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Caregiver, Location:Tustin, CA-92781
    $31k-48k yearly est. 2d ago
  • Customer Operations Manager

    Venn 4.4company rating

    New York, NY jobs

    Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role We're looking for a sharp, resourceful Customer Operations Manager to manage the operational execution of customer rollouts and ensure smooth, scalable launches. You'll manage the behind-the-scenes infrastructure that powers our implementations, including rollout timelines, platform configuration, internal task routing, data tracking, and cross-functional coordination. You'll also help keep our operational tooling in shape - ensuring nothing slips through the cracks as we grow. This role is part implementation lead, part systems thinker, and part air traffic controller. You'll work hand-in-hand with Sales, CS, Product, and Support to make sure customers go live quickly, accurately, and with a clear plan for success. What You'll Do Implementation & Launch Execution Own the full launch process from kickoff to go-live across both new and existing properties Manage project plans, track dependencies, and follow up on outstanding tasks across internal and client teams Handle data inputs and advanced configurations in the Venn platform (e.g., onboarding checklists, amenities, RentCafe and Yardi integrations, workflows, etc.) Assign and coordinate work across cross-functional teams (e.g., training, product support, integration follow-ups) Operational Support & Internal Systems Maintain and improve implementation tools, templates, and workbooks (e.g., onboarding workbooks, Hub tasks) Route internal tickets and requests to the right teams (product, support, integrations, etc.) Own the task manager and Hub configuration to ensure visibility and consistency across account activity Conduct data hygiene reviews to keep client information accurate and actionable Partner with CS to ensure ongoing client-facing activities (e.g., feature releases, training content, property transitions) are tracked and supported Support audits and rollout prep for key accounts like Bozzuto, Related, and GID Process & Scale Identify and eliminate bottlenecks in the onboarding and expansion process Propose operational upgrades and workflows that reduce manual work and improve speed-to-launch Help build a scalable operating model as Venn rolls out across larger enterprise accounts What You Bring 3+ years in Customer Operations, Implementation, or Project Management at a SaaS or tech-enabled service company Proven ability to manage complex projects and coordinate across multiple teams High attention to detail - especially with timelines, client data, and task handoffs Clear, professional communication skills (written and verbal) Experience configuring SaaS platforms and managing client-facing data or workflows A systems mindset - you enjoy improving processes as much as executing them Nice to Have Familiarity with the multifamily industry, Yardi, RentCafe, or proptech integrations Experience with project management tools like Monday.com, Asana, or HubSpot Comfort supporting customer-facing teams while owning internal operational execution This role is hybrid (3 days/week in our cozy NYC office). For New York-based candidates, this position has an estimated annual salary range of $100,000 to $120,000, plus benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls.
    $100k-120k yearly Auto-Apply 60d+ ago
  • Care Manager MSW Full- time Days

    Providence 3.6company rating

    Mission Viejo, CA jobs

    Care Manager MSW at Providence Mission Hospital in Mission Viejo, CA. This position is Full- time and will work 8-hour, Day shifts. Providence Mission Hospital in Mission Viejo has received Magnet designation in 2012, 2017, 2021 and are in the process of earning our fourth designation in 2025! This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only eight percent of hospitals nationwide have achieved Magnet designation. We are also recognized as one of the best regional hospitals in 18 types of care by U.S. News & World Report, including orthopedic and gastroenterological care. Our hospital is also honored with awards for cardiac surgery, gastrointestinal surgery, and excellence in women's services by Healthgrades and Newsweek. Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination and addressing the psych social needs of the patient. The goal of the Care Manager, Social Worker is to advocate for and assist the patient in the achievement of optimal health, access to care, and appropriately utilizing resources. The Care Manager Social Worker utilizes the following processes to meet the patient's individual healthcare needs: assessment, planning, implementation, coordination, monitoring and evaluation of the plan of care. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree Social Work, Psychology, Counseling. Or Master's Degree with 5 years relevant social work experience. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 6 months Clinical experience in an HMO, medical group, affiliated model, hospital or medical/office/clinic setting. Preferred Qualifications: 3 years Experience in utilization management or case management. Managed care experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 404667 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Caregiver, Location:Mission Viejo, CA-92691
    $30k-48k yearly est. 2d ago
  • Regional Operations Director - Field (Remote PST)

    Pair Team 4.4company rating

    Los Angeles, CA jobs

    At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
    $130k-145k yearly 17d ago
  • Operations Site Manager

    Rx Medical 4.0company rating

    Carrollton, TX jobs

    Job Details Carrollton - Carrollton, TXDescription Operations Manager: The Operations Manager will lead day-to-day activities and duties of the operations team and support inventory control functions. Our Operations team is responsible for the daily fulfillment and distribution of surgical implants, devices, and instruments. Our ideal candidate has extensive knowledge and experience managing staff, and advanced industry knowledge to keep us on the cutting edge. The Operations Manager is also responsible for assignments delegated by the VP of Operations and Director of Ops, which are not limited to the following essential responsibilities. Duties and Responsibilities Directs, redirects, and guides day-to-day function of team to ensure accuracy and efficiency. Ensures team members are trained in all aspects of their position. Ensures adequate internal controls and associated segregation of duties are in place with the implementation of new processes and systems related to inventory control. Direct oversight of Inventory Control teams with relation to field reps and distributors driving overall strong performance, process improvement, skill building, cross-training and growth and promotion of safety procedures within facility Sets up and organizes the warehouse for incoming and outgoing surgery shipments. Manages and audits inventory control and perpetual inventory procedures to ensure accurate and timely validation of inventory existence and on-hand accuracy. Manages inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies. This also includes effectively interfacing with a third-party Manufactures for accurate counts of loaner and consigned inventory. Oversee the cycle count activities. Confers with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries. Continuously monitors departmental processes against industry best practices, performs appropriate benchmarking implements process improvements, and identifies/implements productivity and control enhancements. Supports the company to achieve business targets and objectives. Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications. Learning time with background - 3 months; without background, up to 6 months. Areas of Competence Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner. Ability to build effective relationships. Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability. Self-motivated and capable of exceeding in a team environment. Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment. Proficient computer skills, including Microsoft 365, and the willingness to learn new software. Requirements Education / Experience Associate or bachelor's degree preferred. 3+ years of logistics and warehouse experience, or in a relevant field, preferred. Previous knowledge of surgical implementation/implants preferred. Must have the ability to lift, push, pull and carry up to 50 lbs. Must be willing to work flexible hours, as needed, including weekend(s) and evening(s).
    $73k-111k yearly est. 60d+ ago
  • Field Operations Manager

    Lessen 3.9company rating

    San Jose, CA jobs

    Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. Job Description Summary The Field Operations Manager plays an integral role in client support and account management through direct engagement with provision of services at the customers' sites. This role works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. What You'll Do * Improve the delivery of services to the client by observing and reporting on performance and experience from an on-site-user perspective, both customer and vendor * Provide the Operations team with local insight regarding the unique needs of customers in the assigned market and the nuances of doing business with local vendors * Represent Lessen in matters related to Fire/Life Safety, Environmental Health and Safety, and Disaster Recovery to mitigate the cost of unnecessarily expansive scopes of work * Provide administrative support for matters requiring in-person representation, such as dealing with municipal offices and being present for code inspections * Assure client leadership that Lessen is effectively resolving all facilities issues through local engagement on high priority issues, prior to client escalation * Enhance the effectiveness of Lessen's technology solutions through increased adoption by directly demonstrating the platform's value to both customer and vendor * Build and maintain professional relationships with clients to gain an understanding of their operational needs; assist in the development and implementation of solutions to meet those needs * Proactively manage delivery of services to sites without permanent client employees such as vacant sites and off-premise ATM locations * Maintain cognizance of work being done by third party vendors at client sites such as new build construction projects, branch decommissionings, or other projects falling outside the Lessen scope of work; represent Lessen in the acceptance of such projects into the Facilities portfolio * Perform non-maintenance tasks related to facilities management as approved by the Director of Operations * Demonstrate Lessen's commitment to consistent high-quality service through scheduled and unscheduled quality assurance visits * In coordination with the Affiliate Relationship Management team, develop business relationships with vendors to achieve seamless, high-quality service and advantageous pricing * Communicate findings and recommendations based on client data clearly; couple insights with actionable conclusions to drive business decisions * Facilitate the flow of information among customers and affiliates in the field and the Lessen Operations team * Foster a positive team environment and may provide coaching or mentoring to team members * Ensures confidentiality and accuracy of internal and external data * Performs ad-hoc projects and other duties as assigned * This position is remote and requires up to 60% travel within the assigned geographic area of responsibility What You'll Need * Possesses specific knowledge of facilities management and general knowledge of building maintenance trades * Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required * 5+ years of experience in facilities management, maintenance management, or building maintenance trades require #IND2 Why Lessen: * Competitive compensation * Health, Dental, Vision, Life, Disability options * 401K retirement savings plan * Paid vacation, federal and floating holidays * Maternity/Paternity Pay * Career advancement opportunities * All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $78k-127k yearly est. 60d+ ago
  • Field Operations Manager

    Lessen 3.9company rating

    Pasadena, CA jobs

    Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. Job Description Summary The Field Operations Manager plays an integral role in client support and account management through direct engagement with provision of services at the customers' sites. This role works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations.What You'll Do Improve the delivery of services to the client by observing and reporting on performance and experience from an on-site-user perspective, both customer and vendor Provide the Operations team with local insight regarding the unique needs of customers in the assigned market and the nuances of doing business with local vendors Represent Lessen in matters related to Fire/Life Safety, Environmental Health and Safety, and Disaster Recovery to mitigate the cost of unnecessarily expansive scopes of work Provide administrative support for matters requiring in-person representation, such as dealing with municipal offices and being present for code inspections Assure client leadership that Lessen is effectively resolving all facilities issues through local engagement on high priority issues, prior to client escalation Enhance the effectiveness of Lessen's technology solutions through increased adoption by directly demonstrating the platform's value to both customer and vendor Build and maintain professional relationships with clients to gain an understanding of their operational needs; assist in the development and implementation of solutions to meet those needs Proactively manage delivery of services to sites without permanent client employees such as vacant sites and off-premise ATM locations Maintain cognizance of work being done by third party vendors at client sites such as new build construction projects, branch decommissionings, or other projects falling outside the Lessen scope of work; represent Lessen in the acceptance of such projects into the Facilities portfolio Perform non-maintenance tasks related to facilities management as approved by the Director of Operations Demonstrate Lessen's commitment to consistent high-quality service through scheduled and unscheduled quality assurance visits In coordination with the Affiliate Relationship Management team, develop business relationships with vendors to achieve seamless, high-quality service and advantageous pricing Communicate findings and recommendations based on client data clearly; couple insights with actionable conclusions to drive business decisions Facilitate the flow of information among customers and affiliates in the field and the Lessen Operations team Foster a positive team environment and may provide coaching or mentoring to team members Ensures confidentiality and accuracy of internal and external data Performs ad-hoc projects and other duties as assigned This position is remote and requires up to 60% travel within the assigned geographic area of responsibility What You'll Need Possesses specific knowledge of facilities management and general knowledge of building maintenance trades Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required 5+ years of experience in facilities management, maintenance management, or building maintenance trades require Why Lessen:· Competitive compensation· Health, Dental, Vision, Life, Disability options· 401K retirement savings plan· Paid vacation, federal and floating holidays· Maternity/Paternity Pay· Career advancement opportunities· All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
    $70k-113k yearly est. Auto-Apply 60d+ ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Boston, MA jobs

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $84k-145k yearly est. 60d+ ago
  • Administrative Operations Manager

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity The Gordon Institute of Engineering Leadership at Northeastern University delivers National Academy of Engineering recognized intensive, one-year graduate programs building a future corps of engineering leadership professionals. The position is full time on campus in Boston. The temporary Administrative Operations Manager position has the following major components: This highly visible position manages the front office and the financial administration of the Gordon Institute. This position provides general administrative support to the to the Gordon Institute Team - the Director, Institute staff, faculty, and students. This position also routinely interfaces with corporate partners. This position assumes a diverse set of administrative and organizational functions to ensure smooth and efficient operation of the Institute and its office suite. The jobholder will support administrative finance operations, program front-office operations, scheduling, event planning, plus the hiring and supervision of undergraduate student workers. This position will support program industry relation activities, as well as provide general classroom support for faculty. Other work related task are outlined below: Manage general office support: Manage day-to-day administrative needs of the Institute, including coordination of visitors, oversight of work-study students, ordering supplies, maintenance of equipment and workplace | Develop and document administrative systems to improve institute workflow.| Ensure deadlines are met in a timely manner for seminar/colloquium coordination | Manage projects on an ongoing basis that pertain to the management of the office, faculty support and operations of the Institute. Outreach & Event Coordination: | Organize and plan meetings, conferences and events including site and vendor selection, marketing, registration processes, and provide on-site management. | Coordinate events by working with speaker(s), travel coordination, speaker schedule, event promotion, and processing reimbursements.| Conference/ Event Planning, as needed: Negotiate complex service contracts. Select and manage vendors to include venues, transportation, hotels, caterers, security and speakers. Qualifications: A great attitude, values, and motivation to make the Institute successful in meeting its mission are required. Bachelor's degree required with a Master's preferred. Experience in higher education is desirable in addition to office management and financial management specific experience. Demonstrated problem solving skills; flexibility to respond to multiple priorities in a fast-paced environment; and discretion to handle confidential matters are required. Applicant must be self-motivated and must be able to take initiative and follow through on tasks independently. Computer skills are essential along with an aptitude to learn new tools the ability to navigate the University financial systems to input data and create reports is a requirement. The position requires critical thinking, attention to detail, and excellent communication (verbal and written) skills, together with a demonstrated record of high-quality delivery and high integrity. Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: 40.00
    $57k-78k yearly est. Auto-Apply 9d ago

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