RingCentral jobs in Charlotte, NC

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction. Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness! Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections. Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life. Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing. Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates. Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals. Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Physical Abilities: Work environment includes sitting, standing, and walking. Ability to work full time. Preferred Qualifications: Bilingual preferred to support effective communication with diverse employee and/or customer populations. Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust. Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers. Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1] Secure your future: Contribute to a 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s). Candidates in this requisition location may be eligible for a sign-on and retention bonus subject to the respective terms of each bonus. Please confirm terms and eligibility with your recruiter.

At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth, and support. You'll thrive in a role that values your well-being, offers a strong work/life balance, and encourages you to make a difference in the community where you live and work. We're proud to foster a workplace that's open, inclusive, and genuinely welcoming-where you can be yourself and feel right at home. We are excited to welcome a friendly, driven, and growth-minded individual who's passionate about making a meaningful impact in the communities we call home. What you will do to contribute to the company's success Hit the ground running by actively prospecting and qualifying new leads in your territory through energizing phone calls, face-to-face B2B visits, and creative outreach that gets attention. Bring solutions to life by showcasing Sparklight's cutting-edge broadband and voice services, customizing each pitch to meet the unique goals and challenges of small and mid-sized businesses. Own the entire sales journey, from first contact to final handshake-partnering with property managers, community leaders, and internal teams to deliver a seamless and memorable customer experience. Build strong, lasting relationships by staying ahead of customer needs, offering timely upgrades, and uncovering new opportunities to help their business grow and succeed. Crush your sales goals with a consultative, value-driven approach that turns challenges into wins and consistently exceeds expectations. Qualifications A year or more of sales experience? That's a solid start and will help you hit the ground running in this role. Familiar with the telecommunications industry or actively involved in your local community? That's a great advantage-we value both knowledge and connection. Organized, self-driven, and goal-focused? If you bring a polished, professional presence and a can-do attitude, you'll fit right in. Strong communicator? Your ability to express ideas clearly-both in writing and conversation-will be key to building lasting relationships. Ready to get out and about? A valid driver's license, reliable vehicle, and clean driving record are essential for connecting with clients in person. Core Competencies Committed: We value each and every customer and work hard to earn their trust, retain their business, and support the communities we serve. Helpful: We provide support in ways that are most useful to our customers, addressing their needs with expertise, respect, and empathy. Proactive: We anticipate what our customers need and take initiative to make their experience with us seamless, easy, and rewarding. Personal: We take the time to understand our customers and tailor our communications and interactions to meet their unique needs and expectations. Benefits As a key contributor to our growth, your performance doesn't just move the needle-it sets the pace. That's why we offer a benefits package designed to keep you energized, focused, and supported-on and off the sales floor: Day-One Coverage: Medical, dental, and vision plans kick in the moment you do-no waiting period. Life Insurance: Peace of mind for you and your family, including spouse and children. 401(k) with 100% Match: We match your contributions up to 5% from day one-because your future matters as much as your quota. Generous Paid Time Off: Vacation, holidays, and personal/sick days to help you reset and come back stronger. Additional Perks Tuition Reimbursement: Up to $5,250 in your first year to sharpen your skills or explore new ones. Career Advancement: Clear paths to grow your role and your impact. Recognition Programs: Your wins don't go unnoticed-expect shoutouts, awards, and more. Free Services: Complimentary Cable One services if you live in a serviceable area. Exclusive Discounts: Save on concerts, theme parks, gyms, pet insurance, and more-because life's better with perks. Community Impact: We give back to the communities where we live and work-something you can be proud to be part of. Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Sparklight, a Cable One company, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction. Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness! Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections. Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life. Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing. Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates. Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals. Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Physical Abilities: Work environment includes sitting, standing, and walking. Ability to work full time. Preferred Qualifications: Bilingual preferred to support effective communication with diverse employee and/or customer populations. Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust. Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers. Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1] Secure your future: Contribute to a 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

-Must have Healthcare experience supporting physician groups We are seeking a seasoned and professional HR Manager to oversee and support the human resources needs of our physician workforce. This role requires a dynamic HR generalist with specialized experience in physician relations, a strong understanding of employee relations, and a solid foundation in compensation practices. The ideal candidate brings 5-8 years of progressive HR experience, excels in a fast-paced healthcare environment, and demonstrates a high level of polish, discretion, and professionalism. Key Responsibilities: Serve as the primary HR point of contact for physicians, providing support across all areas of the employee lifecycle Manage complex employee relations issues with discretion, consistency, and alignment to company policy and best practices Partner with leadership to support physician engagement, retention strategies, and performance management initiatives Interpret and apply HR policies, procedures, and employment laws specific to the physician workforce Provide generalist HR support including onboarding, training, leave management, and offboarding processes Collaborate with compensation and finance teams to analyze and support physician compensation structures Lead or contribute to special projects and initiatives that enhance HR service delivery within the clinical and physician environment Maintain compliance with all relevant regulations, certifications, and licensure requirements Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred) Minimum 5-8 years of progressive HR experience with a strong generalist background Direct experience supporting physicians Solid understanding of employee relations and compensation principles Strong interpersonal, communication, and conflict-resolution skills Polished, professional demeanor with the ability to work with high-level clinical and administrative stakeholders Proficiency in HRIS systems and Microsoft Office Suite

The ERP System Administrator will be responsible for the administration, configuration, and optimization of our NetSuite ERP system, with a focus on Warehouse Management System (WMS) functionality and integrations with e-commerce platforms, including tireweb. This role will support critical business processes such as inventory management, order fulfillment, supply chain operations, and financial workflows, ensuring seamless operations and scalability. Key Responsibilities System Administration: Configure and maintain NetSuite ERP, including modules for inventory, order management, and financials, to align with business needs. WMS Management: Oversee NetSuite WMS operations, including putaway, picking, packing, and cycle counting, using mobile devices and barcode scanning to optimize warehouse efficiency. E-Commerce Integration: Manage integrations with tire-related e-commerce platforms (e.g., Tireweb, or similar) to support multi-channel sales and order processing. Customization & Automation: Develop custom workflows, scripts (using SuiteScript), and reports to enhance system functionality and automate processes. User Support & Training: Provide technical support to end-users, troubleshoot issues, and conduct training sessions to enhance system adoption across departments (e.g., Warehouse, Sales, Accounting). Data Management: Perform data migration, cleansing, and integration with external systems to ensure accurate and real-time data flow. System Maintenance: Monitor system performance, apply updates/patches, and maintain technical documentation for workflows, scripts, and configurations. Security & Compliance: Configure user roles and permissions to ensure data security and compliance with industry standards. Cross-Department Collaboration: Work with stakeholders to gather requirements, translate business needs into technical solutions, and support scalability for high SKU volume management. Qualifications Education: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience). Experience: 4+ years of experience as a NetSuite Administrator or in a similar ERP administration role. Hands-on experience with NetSuite WMS, including inventory tracking, barcode scanning, and fulfillment processes. Familiarity with e-commerce platforms and integrations, preferably in the tire and wheel distribution industry Experience in manufacturing, wholesale distribution, or supply chain management is a plus. Certifications: NetSuite Administrator or SuiteFoundation Certification is highly preferred. Technical Skills: Proficiency in NetSuite ERP, including SuiteScript, SuiteFlow, and SuiteAnalytics. Knowledge of warehouse automation, barcode scanning, and fulfillment integrations. Familiarity with integration tools (e.g., Celigo, Boomi) and relational databases (e.g., SQL). Understanding of financial workflows, order-to-cash processes, and inventory management. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills to collaborate across departments. Ability to manage multiple tasks and projects in a fast-paced environment. Preferred QualificationsExperience with NetSuite SuiteCommerce or Advanced Revenue Management (ARM). Knowledge of tire industry-specific e-commerce or inventory management challenges. Background in supporting high-volume product catalogs and multi-channel sales operations.

Job Description: The Business Premier Service Consultant assists Business customers with requests, questions, and concerns on all products and services offered by the Company (ex: billing, rate plans, features, services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, credit checks, service activations and changes, receivables management/collections, relocations, combined bill, after hours inquiries, and pre-paid services). Requires excellent communication and follow-up on progress with complex issues. Customer interaction may result from direct calls from customers, transferred callers or the resolution of trouble tickets. May resolve inquiries received via telephone, e-mail, e-care, correspondence, TTY, and on-line chat. Must possess a working knowledge of a broad range of Voice and Data products/services. Must have the ability to use various tools and systems to effectively and accurately research, troubleshoot, problem solve, and educate others. Sell products and services offered by the Company. May support end users in areas such as billing and equipment. May also interact with enterprise customers and their IT managers on the installation & configuration of AT&T Mobility software as well as configuration of devices. May support returns, exchanges, upgrades, accessory orders or missing order requests. May perform Accounts Receivable work for several hundred corporate or government accounts at one time, working with Sales and Service Management teams to determine the best approach for collections of past due dollars (also supports small business accounts). May process credit applications and activate service. Coordinates with all sales channels for retention efforts on existing customer base. May be responsible for leading projects, and performs other duties as assigned by management. Responsibilities within the Business Premier Service Consultant role also include those that require additional training in other areas within the broad duties of general customer care once competency has been demonstrated. By way of example, these may include, but are not limited to sales, saves, high value customers, billing and adjustment teams, advanced technical support, and/or complex collections work. Exhibits in-depth knowledge of all systems, products, services, rate plans, feature bundles, and offers to provide best solution options and totally resolve customer issues. Maintains appropriate records, prepares required reports, and updates customer accounts on a computer terminal. Develops a proven track record of resolving issues and retaining customers. It is critical & significant to recognize & provide for the following: - The AT&T environment is constantly evolving to meet customer and competitive demands and will continue to do so; we need the flexibility to evolve with it. - Customer interactions that are viewed as requiring "specialized" skills today may be mainstreamed tomorrow as we continue to drive tools and technology to enable first call resolution at the frontline. General functions - Answers customer/client requests or inquiries concerning services and products and reports problem areas. - Utilizes various systems and tools to assist and service customers. May include bulk ordering & care maintenance requests. - Continually maintains working knowledge of all company products, services and promotions. - Make recommendations according to customer's needs. - Utilizes operational systems to process purchases of all products and services. - Handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc. - Handles credit checks, service activations and changes, and all duties related to receivables management/collections. - Sell all services and products offered by the Company; handles inquiries and on data products, services, billing, and troubleshooting. - May handle WLNP, relocations, combined bill support, after hours inquiries, pre-paid service. - Troubleshoots and resolves customer impacting issues such as but not limited to voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. (Note: The skill and knowledge required will change with technology and application innovations.) - Provides support for products and services offered by the Company. - Assists customers with products and services such as but not limited to laptop connect services: Including air cards, USB devices, initial set-up, configuration of AT&T provided software & applications. - Handles less routine & repetitive matters and more complex troubleshooting scenarios. - Identifies, tracks & trends issues to assist in root cause elimination. - Proactively engages T3 support (network and IT) to address & resolve issues. - Engages third party vendors and suppliers as needed to address service faults & provide customer resolution. - Remains proficient in all billing, rate plan and feature matters. - Able to communicate effectively, both verbally and in writing. Essential functions for this role: - May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. - Ensure work area is maintained in a clean and professional environment. - Handles executive escalations to the office of the president as well as any other escalation as directed by management. - Handles regulatory escalations. - Demonstrates proficiency in all billing and technical matters to efficiently assist customers & resolve the escalation. - Coordinates effectively with other departments as needed to resolve customer issue. - Communicates professionally and effectively with other departments and customers. - May handle complex tickets/cases from internal partner teams. - May support multiple business chats in a concurrent environment. Preferred qualifications: - At least one year customer service experience preferred. - Call Center experience preferred. - Advance Typing/keyboarding skills preferred. Special job requirements: - Specific job assignments may require day, evening, weekend, or holiday hours. - Overtime may be required. - Flexibility to work any schedule during hours of operation is essential: M-F: 7:45 AM-7PM ET Physical requirements: Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by the needs of the business. - Desire to work onsite in one of our call centers. Basic qualification test: -Applicants will be expected to pass any assessments or tests associated with the position. Training: Classroom training On-the-job training Training content, call types and responsibilities may change over time at the discretion of the company as the business evolves and our software, technology & tools advance. - Continued investment will be made in the self-service options we provide to our customers, eliminating the need for the customer to call in for service and allowing customers to self-service in additional areas. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. What's in it for you? In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. We offer paid training as well as resources to encourage your career growth. Our Business Premier Services Consultant earn between $17.83 - $22.98 per hour, plus commissions based on productivity . Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: - Medical/Dental/Vision coverage - 401(k) plan - Tuition reimbursement program - Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) - Paid Parental Leave - Paid Caregiver Leave - Additional sick leave beyond what state and local law require may be available but is unprotected - Adoption Reimbursement - Disability Benefits (short term and long term) - Life and Accidental Death Insurance - Supplemental benefit programs: critical illness/accident hospital indemnity/group legal - Employee Assistance Programs (EAP) - Extensive employee wellness programs - Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Career possibilities are limitless with AT&T. Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment: Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Apply Now and start your future with us! Weekly Hours: 40 Time Type: Regular Location: Charlotte, NC It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

We're seeking a Manager of IT Operations Service and Support to lead our IT support services, including the service desk, end-user support, and IT asset lifecycle management. This role will oversee hardware and software procurement, vendor management, and ensure exceptional IT service delivery across the organization. Key Responsibilities: Lead IT service desk and support teams; drive operational excellence and user satisfaction Manage IT hardware and software procurement, licensing, and inventory Oversee incident, request, and problem management using ITIL best practices Maintain service SLAs and lead continuous improvement initiatives Collaborate with cross-functional teams to align IT support with business goals Monitor vendor performance and ensure contract compliance What You Bring: 8+ years of IT operations or support experience; 3+ years in leadership Experience managing IT asset procurement and lifecycle Strong knowledge of ITSM tools (e.g., ServiceNow, Jira) and ITIL framework Excellent communication, leadership, and vendor management skills Bachelor's in IT, Business, or related field (Master's or certifications a plus) Why Join Us? Impactful leadership role in a growing IT organization Competitive compensation and benefits Opportunities for innovation and automation Collaborative and inclusive culture Unifi Aviation, LLC. is an Equal Opportunity Employer.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities. Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity. Job Summary The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience. Key Responsibilities Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases Advise customers on best practices for alert tuning, data onboarding, and correlation optimization Drive continuous improvement in customer security posture and measurable time-to-value outcomes Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings Translate complex detection and response concepts into actionable guidance for diverse audiences Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency Champion customer needs internally, advocating for enhancements and escalations where needed Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service Qualifications Preferred Qualifications 5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments) Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Director, Cloud Productivity & Identity (Microsoft Services) The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based). As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders. Key Responsibilities Strategic Drive & Service Ownership Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment. Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations. Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures. Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants. Operational Oversight & Delivery Excellence Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements. Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture). Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs. Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients. Microsoft Partnership & Designations Own Microsoft partnership strategy across multiple partner tenants and identity domains. Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.). Create internal certification pathways and support engineering readiness to improve partner scorecard metrics. Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors. CSP Licensing & Commercial Management Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management. Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs. Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors. Pre-Sales, Pipeline Development & Client Engagement Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy. Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations. Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements. Represent the practice as an executive sponsor during key client interactions. Innovation, Automation & Integration Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring. Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting. Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations. Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools. Required Qualifications 10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment. Deep expertise across the Microsoft 365 and Entra ID ecosystem including: Tenant administration and architecture Teams + SharePoint Online (modern collaboration) Microsoft Intune and device management Entra ID identity governance, MFA, conditional access Microsoft Secure Score & M365 security/compliance controls Copilot readiness and enablement Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance. Experience managing engineers or architects in a high-velocity services organization. Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations. Experience with complex multi-tenant environments and Microsoft partner programs. Strong communication, executive presence, and client-facing leadership skills. Preferred Qualifications Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience Background in Zero Trust principles, M365 security architecture, and identity governance automation. Experience building cloud practice offerings or service lines within an MSP or consultancy. Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities). Strategic thinking and the ability to translate vision into an executable roadmap. Strong mentoring, coaching, cross-functional collaboration, and people development skills. Business acumen with the ability to balance technical, financial, and operational considerations. High ownership mindset with bias for improving service quality, automation, and security posture.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career Palo Alto Networks is looking for a Sr. Project Manager to join the GCS Technical Services Strategy and Operations organization. You will be the operational engine behind our critical initiatives, driving projects from vague concepts to tangible deliverables. We are looking for a builder and a problem solver-someone who doesn't just manage a checklist, but leads with curiosity to understand the "why" behind every process and requirement. In this role, you will bring operational rigor to a complex environment, bridging the gap between strategy and execution. You will own the lifecycle of key projects, ensuring that cross-functional teams are aligned, impediments are removed, and stakeholders are kept informed with clarity and transparency. Your Impact Drive Action from Ambiguity: Take ownership of ill-defined problems or broad initiatives and structure them into executable project plans with clear scope, milestones, and dependencies. Lead with Curiosity: Proactively identify weak explanations or process gaps. You will not just document requirements but challenge assumptions, validate data, and interview stakeholders to ensure we are solving the root cause rather than the symptom. Operational Rigor: Establish and maintain the "rhythm of the business" for your projects. You will ensure meetings are effective, documentation is pristine, and action items are followed through to completion. Stakeholder Orchestration: Serve as the central hub for your projects, coordinating efforts across matrixed teams. You will collaborate with peers and leadership to ensure alignment on goals and timelines. Clear & Concise Communication: Translate complex operational updates into simple, narrative-driven status reports. You will be responsible for ensuring that no stakeholder is surprised by a risk or delay. Project Governance: Monitor project health using appropriate metrics and KPIs. You will be quick to identify risks and decisive in proposing mitigation plans. Continuous Improvement: Use your inquisitive nature to spot inefficiencies in how the Technical Services organization operates and propose practical solutions to streamline workflows. Qualifications Your Experience 5-8 years of project management experience, preferably within a professional services, customer success, or technical operations environment. Radical Ownership: A track record of taking full accountability for project outcomes. You function effectively as an Individual Contributor who can drive results through influence rather than authority. Curious Mindset: Demonstrated history of digging deeper than the surface level-asking the hard questions to clarify "gray areas" and ensuring distinct understanding among all parties. Navigating Ambiguity: Proven ability to remain calm and focused in a fast-paced environment where answers aren't always immediately clear; you are comfortable creating structure where none exists. Communication Excellence: Strong verbal and written communication skills. You can synthesize scattered information into a clear status update or process document. Operational Fluency: Experience with standard project management methodologies (Agile, Waterfall, or hybrid) is helpful, but the ability to apply the right amount of process to the problem at hand is more important than specific frameworks or techniques. Collaboration: High emotional intelligence and the ability to build trust with diverse teams, including technical and non-technical stakeholders. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $223000 - $306500. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are seeking a highly skilled and forward-thinking Principal Quality Engineer to join our team in Santa Clara, US. This is a senior, hands-on technical role focused on driving our AI-First quality strategy. You will be instrumental in architecting, developing, and implementing sophisticated test automation frameworks. The ideal candidate is a deep technical expert with a passion for leveraging Artificial Intelligence and Machine Learning to revolutionize the Software Development Lifecycle (SDLC), from test automation and code generation to pioneering new quality paradigms. Your Impact AI-Driven Test Strategy & Architecture: Design and implement a visionary test automation strategy that leverages AI/ML for intelligent test case generation, predictive quality analytics, and self-healing automation frameworks. Hands-On Test Automation Development: Lead the development of robust, scalable, and maintainable test automation frameworks from the ground up using languages like Python or Java. You will be writing code and setting the standard for the entire team. AI Fluency in Practice: Utilize generative AI and other AI-powered tools for efficient test code generation, synthetic data creation, and anomaly detection within our applications and CI/CD pipelines. Technical Leadership and Mentorship: Act as the foremost technical authority in quality engineering. Mentor and guide other engineers on best practices in software testing, automation, and the application of AI in QE. Drive AI-First SDLC: Champion and integrate an "AI-First" mindset throughout the software development lifecycle, influencing how we build, test, and release software. Cross-Functional Collaboration: Partner closely with Software Development, DevOps, and Product Management teams to embed quality into the development process and ensure the delivery of high-quality, reliable products. Good hold on DevOps & non-prod Environment management (Architecture, Refresh strategy and automation, connectivity, Release train and env mgmt for optimal release strategy etc.) Continuous Improvement: Research, evaluate, and implement cutting-edge tools and technologies in test automation and AI to continuously enhance testing efficiency and effectiveness. Qualifications Your Experience 15+ years of hands-on experience in Quality Engineering or Software Development in Test (SDET). Expert-level programming skills in Python, Java, or a similar object-oriented language. Proven, demonstrable experience in designing, building, and maintaining complex test automation frameworks from scratch (e.g., using Pytest, Selenium, Playwright, REST Assured). Strong practical knowledge and experience applying AI/ML concepts and tools to software quality challenges. This includes hands-on experience with generative AI for code/test generation. Experience with AI-powered copilot tools (e.g., GitHub Copilot, Cursor, Amp) for script generation and development productivity. Deep expertise with CI/CD pipelines, version control systems (Git), and modern DevOps practices. Experience testing complex, distributed systems and microservices architectures. Excellent analytical, debugging, and problem-solving skills with an ability to think strategically about quality and technical challenges. Exceptional communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Education Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent military experience required. A Master's degree is a plus. Additional Information The Team Our IT Quality Assurance team is responsible for ensuring that high-quality products are delivered to our business users. They are the first line of defence in vetting any new product build and assisting our engineers in building reliable and scalable solutions. It's a critical function that will enable all of IT to execute with excellence, at a faster pace without compromising delivery quality. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

NO C2C - Do not contact for C2C please The Senior Project Manager reports to the PMO Senior Manager, as part of the Solution Delivery Information Technology team. The Project Manager leads project teams made up of Store Solution leaders, Business Analysts, QA Analysts, and Application Developers and Analysts to provide analysis of requirements, development of designs, identification of testing, and various reporting needs focusing on the Backend Systems and JDA. Key Roles & Responsibilities: Provide senior level project management expertise for Demand Forecasting. Partner with the senior Demand Forecasting business stakeholders and work with integration vendor to understand and execute. Effectively communicate project expectations to team members, stakeholders and senior leadership when needed in a timely and clear manner. Partner with Development Management resources to ensure new applications and application modifications meet business requirements and are accurate and complete. Define, collect, and review level of effort estimates and timelines for setting delivery dates on production support issues, major projects, and enhancement deployments. Provide estimates to senior leadership. Develop and deliver progress reports and presentations for senior management and key stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and communicate them to involved parties throughout project life cycle. Conduct project post mortems to identify successful and unsuccessful project elements. Monitor internal work orders and ticketing systems, for all tasks related to the support of corporate application systems. Build, develop and collaborate with team resources; identify and align talent to facilitate the completion of team goals and objectives. Use shared applications and reusable components to reduce costs and improve information flows. Create an environment that welcomes change and creative problem solving, and one that values feedback, coaching, and general talent development. Qualifications & Competencies: Bachelor's degree from an accredited program in Information Systems, Computer Science, or related field or equivalent year-for-year experience required. Seven to ten years of Retail industry experience with a minimum of five years of store systems experience with specialized Demand Forecast or JDA ERP applications. Proficient with Jira. Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines and an environment with overlapping and potentially conflicting priorities. Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease. Possess desire for continued development and growth. Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. Expert understanding of change management strategy and practice. Ability to manage disagreements through consensus building, relationship management and the formation and presentation of logical, data and fact-based arguments. Relevant retail experience related to any of the following areas: store operations, warehouse distribution, store allocation, merchandising, marketing, accounting, and finance.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction. Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness! Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections. Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life. Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing. Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates. Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals. Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Must possess and maintain a valid driver's license in good standing within the state of current residence. Physical Abilities: Work environment includes sitting, standing, and walking. Ability to work full time. Preferred Qualifications: Bilingual preferred to support effective communication with diverse employee and/or customer populations. Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust. Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers. Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1] Secure your future: Contribute to a 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

- contract - 4 days onsite in Dallas TX (must be local) - generous pay We are seeking an experienced SAP HANA EDW Developer with strong hands-on expertise in enterprise data warehousing, HANA modeling, and analytics integration. The ideal candidate will have a solid background in developing scalable data solutions, optimizing performance, and enabling business reporting through tools like Power BI. Key Responsibilities Design, develop, and maintain SAP HANA EDW models, including Attribute Views, Analytic Views, and Calculation Views (Graphical & SQL Script). Build and optimize HANA stored procedures, table functions, SQL scripts, and performance-tuned data models. Work closely with business stakeholders to understand reporting requirements and translate them into scalable HANA solutions. Develop and maintain data pipelines that support analytical and operational reporting. Integrate HANA models with Power BI, ensuring semantic consistency and optimal performance. Perform data analysis, data validation, and troubleshooting across EDW layers. Participate in system upgrades, performance tuning, and optimization of large-scale datasets. Follow best practices for version control, deployment, documentation, and change management. Collaborate with cross-functional teams including BI developers, data engineers, and business analysts. Required Qualifications 6+ years of hands-on experience in SAP HANA EDW development. Strong expertise in HANA Modeling (Calculation Views, Table Functions, SQL Script). Proficiency in building HANA stored procedures, SQL-based transformations, and performance tuning. Experience with Power BI (data modeling, DirectQuery/Import mode, performance optimization). Strong SQL skills with the ability to debug and optimize complex queries. Good understanding of data warehousing concepts, star schema, and semantic modeling. Experience working in Agile development environments. Strong communication skills and ability to collaborate with business users.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail Assistant Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail Assistant Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $48,700.00 - $70,565.00 / year Qualifications As a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail Assistant Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model-combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world. **Job Duties and Responsibilities** We are seeking a Wireless Standards Engineer with deep knowledge in end-to-end wireless system architecture and expertise in contributing to 3GPP RAN/SA. This role will lead EchoStar/Boost Mobile development in the new network architecture for AI/ML, sensing and new services taking into account 6G technologies and DISH cloud-native assets, and representing EchoStar/Boost Mobile at industry forum (mainly 3GPP) in SA/RAN working groups driving the development of system architecture and interface for new services. **Key Responsibilities:** + Represent the company as a 3GPP SA/RAN working groups dealing with system architecture, OAM and RAN/CN architecture and interface + Drive technology analysis and strategic standard proposals for EchoStar/Boost Mobile system architecture and AI/data framework to cater new services such as AI/ML, sensing and emerging new services. + Ownership of end-to-end system level view overarching radio, terminal, core networks, and services in the analysis and development of the new system architecture including AI/data framework with specific near term and long-term standards action plans + Build and influence relationships with vendors, operators, and industry bodies, while collaborating cross-functionally within internal teams. + Share knowledge through documentation, training, and updates on emerging technologies with ability to travel for standardization and technical meetings **Skills, Experience and Requirements** **Education & Experience:** + Master's or Ph.D. in Electrical Engineering, Telecommunications, or related field, with 10+ years in wireless standards development, particularly 3GPP **Skills and Qualifications:** + Proven experience in participating and contributing to 3GPP SA2 (System Architecture) and/or SA5 (OAM) and/or RAN2 (Protocol and Signaling) and/or RAN3 (RAN architecture and interface) + Deep expertise in end-to-end wireless architecture, including (O-) RAN architecture, 5G(6G) CN/RAN interface (RAN internal interface), 5G(6G) CNFs + Good working knowledge Uu/RRC interface, OAM/EMS system, AI/ML use cases and its LCM + Experience in development of wireless systems (overarching UE, RAN, CN) requirements is a plus + Working knowledge of 3GPP NTN features and specifications up to Rel-19 is a plus + Excellent communication, documentation, negotiation, and consensus-building skills in multi-company, multi-national standardization environments + Experience with standardization efforts and delegation for 3GPP Release 15 and beyond **Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.** **Salary Ranges** Compensation: $127,050.00/Year - $200,000.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them. Become part of Something big with Extreme! As a global networking leader, learn why there's no better time to join the Extreme team. AI UX Designer About the Role We're hiring an AI UX Designer who pairs exceptional design taste with a deep understanding of AI‑driven interactions. You'll shape natural, intelligent user experiences for AI powered features and Agents moving quickly from insight to shipped product. This role is ideal for a maker who ideatesboldly, executes precisely, and delivers fast without sacrificing craft. What You'll Do (Responsibilities) • Design end‑to‑end AI experiences: Create flows, wireframes, prototypes, and high‑fidelity UI for conversational, agentic, and assistive features (chat, prompts, tool use, retrieval,multi‑turn tasks).• Prototype at speed: Use Figma and similar tools to explore concepts, validate assumptions,and produce dev‑ready specs in days not weeks.• Model‑aware interaction design: Translate product goals into prompts, guardrails, states,and error handling that feel natural and trustworthy; define fallback patterns and handoffs totraditional UX.• AI pattern system: Contribute to and evolve an AI design system (prompt components,response templates, critique states, confidence/uncertainty affordances, safety messaging).• Stay current: Track fast‑moving AI/UI trends, patterns, and platform changes; bring timelyinsights that keep our experiences modern and competitive.• Cross‑functional collaboration: Work closely with product, research, and engineering toscope, prioritize, and ship. Write crisp specs, tickets, and handoff documentation thataccelerate delivery.• Quality & accessibility: Uphold high visual and interaction standards; ensure accessibility,performance, privacy, and safety considerations are embedded by design.• Narrative & storytelling: Communicate design rationale through storyboards, prototypes,and concise narratives that align stakeholders and unlock decisions quickly. What Success Looks Like (Outcomes) • You deliver production‑ready AI interactions in rapid, iterative cycles.• Your prototypes materially de‑risk choices and speed up engineering.• Patterns you create become reusable standards across teams.Qualifications (Must‑Have)• Demonstrated mastery of UX & visual craft with a refined sense of taste; portfolio showsshipped work with strong fundamentals (layout, typography, hierarchy, motion).• AI interaction experience: Conversational UX, prompt/cue design, agent flows, uncertaintyand error states, responsible AI considerations.• Rapid prototyping in Figma and at least one of: Framer, ProtoPie, Principle, Origami, SwiftUI,React (or equivalent).• Execution orientation: Proven ability to move from idea → prototype → production quicklywhile maintaining quality.• System thinking: Experience building or extending design systems, ideally including AI‑specific components and content patterns.• Data‑informed: Comfortable defining metrics, partnering on experiments, and iterating fromqualitative and quantitative insights.• Collaboration & communication: Clear writing, crisp storytelling, and strong partnershipwith PM/Eng/Research.• Experience with LLM prompt engineering, evaluation frameworks, or safety/guardrailtooling.• Familiarity with RAG, tool‑use/agent frameworks, or telemetry for conversational UX.• Ability to instrument prototypes for analytics or run small user studies independently.• Motion/behavioral design for micro‑interactions and responsiveness to model latency.• Content design background for system messages, tone, and error handling. Your Portfolio Please include 3-5 case studies that show: 1. The problem context and constraints.2. Your process (frames, explorations, prototypes) and rationale.3. The final shipped work (or a candid post‑mortem if it didn't ship).4. Impact: metrics moved, learnings, or business/customer outcomes. How We Work• Short cycles, frequent releases; we bias toward learning in production with safeguards.• Principled speed: We move fast but protect quality with clear standards, checklists, andasync reviews.• Documentation light, clarity heavy: Single‑source Figma files, tight specs, and sharedpatterns to reduce friction. Salary based on qualifications, experience and region up to USD 170000 plus benefits. Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook. We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Glocomms is partnered with an integral financial services corporation seeking a Security Engineer focused on Privileged Access & Automation to design and maintain secure authentication, authorization, and secrets management systems across on-prem and cloud environments. This role focuses on privileged access management, security architecture, and automation, leveraging AI-based capabilities to ensure operational integrity and compliance. Responsibilities Implement and manage privileged access systems (CyberArk, HashiCorp Vault) and secrets lifecycle management. Design and support authentication/authorization frameworks (Active Directory, oAuth 2.0, OIDC, AWS IAM, PKI, certificates). Maintain operational integrity through patching, version control, upgrades, troubleshooting, and break-fixes. Apply security as code principles using Terraform, Ansible, Jenkins pipelines, and CI/CD deployments. Develop automation scripts in Go, Bash, Python, PowerShell for secure integrations. Integrate AI-based security capabilities for detection, remediation, and automated workflows. Collaborate cross-functionally with engineering, cloud, and compliance teams; participate in 24x7 operational support. Qualifications 5+ years in security engineering, architecture, or operations within complex environments. Hands-on experience with CyberArk, HashiCorp Vault, PKI, and privileged access methodologies. Strong knowledge of Active Directory, Kerberos, LDAPS, oAuth 2.0, OIDC, and AWS IAM. Familiarity with Kubernetes security, HSMs, and cloud ecosystems. Proficiency in Go, Bash, Python, PowerShell; experience with Terraform, Ansible, Jenkins. Understanding of security architecture principles, confidentiality, integrity, availability, and compliance frameworks. Exposure to AI-enabled security tools and automation strategies preferred. This is a hybrid role requiring 3 days per week onsite in Dallas, TX. Candidates must be fully authorized to work in the United States. Unfortunately, visa sponsorship is not available for this role. Applications must include candidate's full name (first and last) and contact information in order to be considered.

Glocomms is partnered with a leading financial services organization seeking a Lead Vulnerability Management Specialist to strengthen its enterprise security posture. This role will drive the end-to-end vulnerability management program across hybrid infrastructure, including on-prem platforms, cloud environments (AWS, Azure), and poly-cloud deployments. The specialist will oversee vulnerability identification, validation, and remediation, leveraging industry-leading tools such as Qualys, Tenable Nessus, Wiz, Prisma Cloud, and CrowdStrike Falcon. Responsibilities include managing CVE lifecycle, addressing zero-day events, and implementing risk-based prioritization strategies to ensure timely remediation aligned with SLAs. The role will also enforce security hardening, guardrails, and build-breaking policies to maintain secure configurations across Windows, Linux, and Kubernetes environments. Key duties involve: Leading continuous threat exposure management (CTEM) and attack surface reduction initiatives. Driving structured process improvements for consistency in remediation workflows and owner experience. Collaborates closely with SOC, cyber defense, red team, and platform engineering groups to consolidate insights and improve enterprise-wide visibility. Developing dashboards, custom reports, and remediation progress tracking for stakeholders. Managing stakeholder communication and influencing multi-team initiatives to meet audit and compliance requirements. Utilizing automation and scripting to streamline vulnerability assessments and remediation processes. Key Qualifications: 7+ years of experience in vulnerability management or related cybersecurity roles. Strong understanding of CVE lifecycle, risk-based prioritization, and remediation SLAs. Hands-on experience with vulnerability management tools (e.g., Qualys, Tenable Nessus, Wiz, Prisma Cloud, CrowdStrike Falcon). Expertise in hybrid infrastructure, including on-prem systems and cloud platforms (AWS, Azure). Familiarity with Windows, Linux, Kubernetes, and secure configuration management. Proven ability to collaborate across SOC, engineering, and security teams. Proficiency in automation and scripting for process improvement. Knowledge of security frameworks and compliance requirements. Excellent communication and stakeholder management skills. Bachelor's degree in Computer Science or a related technical discipline or equivalent work experience is required; advanced degree preferred. This is a hybrid role based in one of the following locations: Dallas-Fort Worth (DFW), Charlotte, or the Philadelphia Metro area. Candidates must be willing to work onsite three times per week at one of these locations and must be fully authorized to work in the United States without sponsorship.