CX Systems & Automation Designer
Ringcentral, Inc. job in Dallas, TX
requiring 4-days a week in the office* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We're currently looking for a CX Systems & Automation Designer.
RingCentral is transforming how we solve systemic customer experience challenges. We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction.
This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency. You'll have the autonomy to redesign workflows, implement solutions, and directly impact how we serve our customers.
What You'll Do
* Redesign Core Processes: Map current-state workflows, identify inefficiencies, and design future-state solutions that eliminate root causes of customer issues
* Own Solution Development: Take ownership of specific workstreams within our systematic issue resolution framework, from discovery through implementation
* Leverage AI & Technology: Apply AI tools and automation to scale process improvements and enhance issue detection and resolution
* Drive Cross-Functional Change: Partner with Customer Experience, Engineering, Product, and Operations teams to implement sustainable solutions
* Measure Impact: Define success metrics, track improvements in NPS and customer satisfaction, and communicate results to leadership
* Innovate Continuously: Identify emerging issues through data analysis and customer feedback, proactively designing preventative solutions
What You Bring
* Bachelor's degree in Business, Industrial Engineering, Information Systems, or related field (or equivalent experience)
* Strong process thinking-you naturally see workflows, bottlenecks, and optimization opportunities
* Technical aptitude with enthusiasm for AI tools, automation, and data analysis
* Comfort with ambiguity and ability to structure problems independently
* Excellent communication skills-you can explain complex processes to both technical and executive audiences
* Bias toward action and execution, not just analysis
* Experience with process mapping tools, data visualization, or project management
What we offer:
* Comprehensive medical, dental, vision, disability, life insurance
* Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
* Voluntary supplemental health coverage and life insurance
* 401K match and ESPP
* Paid time off and paid sick leave
* Paid parental and pregnancy leave
* Family-forming benefits (IVF, Preservation, Adoption etc.)
* Emergency backup care (Child/Adult/Pets)
* Employee Assistance Program (EAP) with counseling sessions available 24/7
* Free legal services that provide legal advice, document creation and estate planning
* Employee bonus referral program
* Student loan refinancing assistance
* Employee 1:1 coaching, perks and discounts program
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado, California, the compensation range for this position is between $75,600 and $108,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
This role has an application deadline of January 19, 2026. Please apply prior to the deadline to be considered for the role.
#LI-JW1
Auto-ApplyWorldwide Strategic Data Analyst, MSSP
Dallas, TX job
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Your Career**
The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks' global Managed Security Service Provider (MSSP) ecosystem-one of the company's fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation.
**Your Impact**
**Data Strategy & Intelligence**
+ Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics.
+ Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers.
+ Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions.
+ Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities.
+ Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability.
+ Design, manage, and optimize incentive programs to boost partner adoption and platform consumption.
+ Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements.
**Program Leadership & Execution**
+ Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy.
+ Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms.
+ Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows.
+ Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting.
+ Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams.
+ Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting.
+ Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes.
**Your Experience**
+ Proven success in managing data-driven global programs with measurable business impact.
+ Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling.
+ Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives.
+ Exceptional communication and leadership skills in cross-functional, global settings.
**Preferred Experience**
+ 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale.
+ Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR).
+ Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation.
+ Exposure to large-scale IT integrations and BRD development.
+ Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency.
+ MBA or advanced degree in Business, Data Analytics, or a related field.
**The Team**
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Sr. Technical Support Engineer, US Government, VM Specialist
Plano, TX job
**Our Mission** **** To comply with U.S. federal government requirements, U.S. citizenship is required for this position. **** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Your Career**
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business priorities, proactively driving best practices to help continuously improve their security posture.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high-pressure situations).
**Your Impact**
+ Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure
+ Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations
+ Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements
+ Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system
+ Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners
+ Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers
+ Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers
+ Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools
+ File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle
+ Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides
+ Travel to customer sites in the event of a critical situation to expedite resolution as required
+ Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.
**Your Experience**
+ Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues
+ Strong analytical and problem-solving skills, self-motivated and detail-oriented with the ability to see the bigger picture
+ Ability to work independently, as well as contribute as a team player
+ Knowledge of one or more virtualization hypervisors - VMWare ESX/ESXi, KVM/Qemu, Citrix, XenServer, Microsoft Hyper-V
+ Demonstrable basic knowledge with AWS and Microsoft Azure installation, configuration, and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related best practices
+ Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred
+ Demonstrate basic knowledge of Google Cloud Platform (GCP) and Oracle cloud infrastructure(OCI)
+ Knowledge of deploying firewalls in one or more Public cloud infrastructures: AWS, Azure, GCP, OCI and Alibaba
+ Experience deploying third-party networking and security services into VMware NSX for vSphere is a plus
+ Good understanding of the following networking protocols (TCP/IP, Ethernet, VLAN, OSPF, BGP)
+ Good understanding with Security Protocols (IPSEC / SSL-VPN / NAT)
+ Good understanding of Unix/Linux and Windows operating systems
+ Experience with Cisco, Checkpoint, Juniper(Netscreen), Fortinet is a plus
+ Knowledge of traffic generation tools and scripting languages is a plus
**The Team**
Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats and technology evolve, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. In fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108,000 - $162,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
Sr. Manager, Consulting Services (SASE)
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
Your Career
As the Senior Professional Services Manager, Secure Access Service Edge (SASE), you will be a critical leader in your designated region. You'll manage a high-performing team of SASE Professional Services Consultants and assigned personnel, driving the overall professional services business and providing expert oversight for all ongoing customer engagements. This role demands strong leadership to inspire a team with diverse skills and backgrounds. Your primary goal is to ensure the high-quality delivery of SASE security solutions while consistently achieving key professional services business metrics. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted relationships and ensuring successful outcomes.
Your Impact
* You will serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement.
* Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring revenue accuracy.
* Your leadership will drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction.
* Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources (e.g., regional and global delivery teams) to achieve optimal efficiency.
* Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity.
* A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio and support teams where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.
* Focus on the efficient delivery of standardized professional service offerings, focusing on accelerating the customer's time-to-value (TTV) and enforcing high-quality, standardized service delivery methodologies across all engagements.
Qualifications
Your Experience
* 7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures, specifically SASE.
* 5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff, with teams of 10+ technical resources.
* Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition.
* Strong foundational understanding of Internet security concepts and products, with a deep demonstrated knowledge of SASE architecture and its components.
* Demonstrated experience running a profitable Professional Services or Customer Success business, including achieving revenue/margin targets, managing backlog health, and optimizing project closure rates.
* Skilled in key business systems, including:
* Experience with Professional Services Automation tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
* Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
* Experience with Business Intelligence tools (e.g., Tableau) for reporting on key operational metrics.
* Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
* Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
* Bachelor's Degree or equivalent military experience.
* Relevant industry certifications such as CISSP and/or PMP are highly desirable.
* Ability to travel up to 25% domestically to customer sites and internal business meetings.
Additional Information
The Team
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $178000 - $245500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Major Account Executive, Net New
Frisco, TX job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
About the Role
Here at Workday, our Account Executives are key players in our Field Sales organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:
•Drive complex sales cycles through orchestrating internal teams of pre-sales, value management, bid management, inside sales, marketing and sales support
•Utilize consultative selling skills to initiate long-standing relationships with prospective customers and Executive sponsors
•Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory
•Provide input to product strategy and build partnership with senior leadership
•Maintain accurate and timely customer/prospect, pipeline, and service forecast data
About You
Basic Qualifications
•8+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
•8+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once
•8+ years experience managing long sales cycles end to end and nurturing the relationship throughout
•8+ years experience forming strong relationships with key stakeholders at the executive level within both existing and new business units; while sharing Workday value propositions
Other Qualifications
•Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
•Able to quickly establish trust with key stakeholders
•Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts
•Experience partnering with internal team members on account strategies for short and long term prospecting and territory management
•Excellent verbal and written communication skills
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.TX.Frisco
Primary Location Base Pay Range: $147,600 USD - $180,400 USD
Additional US Location(s) Base Pay Range: $147,600 USD - $180,400 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $147,600 USD - $180,400 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
01/26/2026
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplyManager, Professional Services (SASE/NGFW)
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
As a Manager, Consulting Services, you will lead a distributed team of highly experienced customer-facing consultants and engineers to deliver trusted expertise and drive customer outcomes. You will be instrumental in guiding your team to deliver cutting-edge security solutions while ensuring exceptional service quality, all while aligning with our Professional Services organization's strategic business objectives. This pivotal role demands close collaboration with our sales teams and fostering trusted customer relationships that drive successful security outcomes. You'll also champion continuous service improvement and collaborate with peer services teams to significantly enhance our clients' cybersecurity posture.
This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.
Your Impact
* Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.
* Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.
* Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.
* Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.
* Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.
* Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.
* Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.
* Build strong partner relationships focused on aligned goals and shared customer success.
* Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.
* Contribute to the strategic alignment of Professional Services offerings.
* Lead team operations including hiring, career development, mentorship, and training.
Qualifications
Your Experience
* 5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.
* Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, understandable terms for both technical and non-technical stakeholders.
* Demonstrated success in end-to-end project lifecycle management, from pre-sales engagement and SOW creation through project execution and closeout.
* Strong track record of cross-functional collaboration, partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.
* Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.
* Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.
* Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.
* Willingness to travel up to 10% for customer engagements and internal business meetings.
* Bachelor's degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.
Additional Information
The Team
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
#LI-BA2
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Business Development Capture Manager
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
The BD/Capture Manager for the DoD market is responsible for leading the strategic programmatic Business Development and capture efforts within the Department of Defense. Responsible for identifying target opportunities, qualifying program pipeline, and being the face of Palo Alto Networks to critical mission owners and stakeholders including officers, mission owners across agencies up to and including CXO-level relationships. You'll work closely with prospects and partners as a subject-matter sales expert to demonstrate how a proposed solution meets and exceeds customer requirements and in quarterbacking win strategies that utilize Field/Inside Sales, Proposal, Legal, Finance, and System Integrator teammates. This is an individual contributor position with a competitive compensation plan based on major program milestones and wins.
This is the opportunity for those interested in being a part of something bigger than themselves. We are out to fulfill our company mission with the strongest products in the industry. To fit in this role, you are personable, willing to ask questions, always learning, have a strong work ethic, are persistent, and coachable. You are confident in who you are and able to enjoy the personable interactions that come with a job in sales. Becoming a part of the team means you will be surrounded by amazing, smart and hardworking teammates and that's a great place to be. Plus, the added bonus of changing the world? Now that's just icing on the cake.
Your Impact
* Responsible for meeting and exceeding assigned pipeline and bookings quota MBOs
* Work closely with the Senior Management and Sales Account Team to provide relevant analysis/market information and strategic recommendations to result in a bid/no-bid decision
* Monitor relevant bid-boards to help find and track new and existing opportunities
* Ensure Business Development Program Capture pipeline is aligned with the associated Sales Director's priorities perform in a fast-paced, deadline-oriented work environment
* Lead pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks
* Prepare and provide information and decision briefings for senior management
* Responsible for validating/endorsing the technical solution in close partnership with the Solution Architect and/or sales engineering team
* Coordinates with the Programs team to assure that solution design can be properly delivered
* Develop a timeline and ensures that we meet key deal milestones and deadlines
* Post-award lead handoff process to transition a contract to the Programs team to lead
* Become an expert in your domain, develop appropriate technical expertise, understand the value to the mission, ghost the competition, and use passion and conviction to win
* Work with Product Managers, Sales Engineering, Sales Operations, Legal and other resources to close complex opportunities - must work well in a team environment
* Partner with key business units and their leadership in developing winning value propositions, sales strategies, and gathering customer feedback
* Incubate and pioneer sales GTM approaches and develop them into a repeatable process for our sales force and partner community
* Engage with senior decision-makers and influencers internally and within the accounts supported - must be comfortable and credible in executive conversations
Qualifications
Your Experience
* Experience Identifying and Closing Large Program Captures
* Proven ability to articulate compelling, business outcome-focused, value propositions
* Proven program management skills and able to demonstrate leadership capabilities
* Experience working with Channel and Alliance teams
* Demonstrated success in the development and capture of large government programs
* Adept at negotiating and establishing teaming arrangements/agreements
* Cross-functional influence, relationship building, and project management skills toward a broad constituency ranging from customers, channel partners, sales, marketing, and technical management
* Strong business acumen and negotiation abilities
* Willing to take a leadership role in driving initiatives, working across organizations, and structuring approaches to new opportunities
* Familiarity with a broad range of application, security and infrastructure software is desirable
* Strategic thinking and planning skills - demonstrated effectiveness in conducting market analysis, prioritizing investments, and measuring growth in territory and quota is preferred
* Direct selling expertise, 'hunter' mentality is a plus
* A solid presenter who is confident and able to sell ideas to internal and external stakeholders is desired
* Established contacts and intimate knowledge of the IC Market is desired
* Bachelor's degree or equivalent military experience required
* Security clearance is required
Additional Information
The Team
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $134000 - $218000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Product Specialist - Sana Learn
Frisco, TX job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Specialized Sales team at Workday helps the company continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring out their best self, and get better by pushing and developing themselves and the Workmates around them.
About the Role
As a Product Specialist, you are a key player in driving Workday's new customer growth within the specialized Sana product line. This role is the fuel for net-new revenue and requires a blend of commercial acumen, strategic vision, and deep product understanding in the emerging AI landscape.
You will play a pivotal role in guiding enterprise opportunities through the entire sales journey for Sana Learn, an AI-native platform serving dual purposes: corporate learning for talent development and sales enablement for revenue teams. From uncovering new opportunities to shaping complex solutions and closing impactful deals, you will engage with C-level executives including L&D leaders, CHROs, Chief Revenue Officers, and Sales Enablement leaders who are seeking to transform learning experiences, accelerate content creation, and reduce sales rep ramp time through AI-powered solutions.
In this role, you will:
* Develop and drive the overall short-term sales strategy for your territory, ensuring alignment with customer business objectives and Workday's specialized product strategy.
* Be responsible for maintaining relationships with the account team account teams, customers and channel partners to connect their challenges with specific Sana solutions.
* Act as a Consultative Seller, diving deep into a customer's business to diagnose problems and position Sana's products to unlock new levels of performance and success.
* Collaborate closely with internal stakeholders across Product, Sales, Engineering, Marketing and Strategy teams to ensure our offerings address the evolving challenges of leading global enterprises.
* Maintain accurate and timely customer/prospect, pipeline, and service forecast data in alignment with Workday's standards.
About You
Basic Qualifications
* 4+ years of experience selling enterprise learning technology, sales enablement, talent management, or HR SaaS solutions to C-level executives, L&D leaders, and Revenue Operations leaders in a field sales capacity
* 3+ years experience successfully managing a high-velocity, net-new revenue sales cycle, with a proven track record of consistently surpassing annual quota targets.
* 3+ years experience with formal account planning and coordinating with a diverse set of internal stakeholders (Product, Finance, Legal) to drive strategic alignment.
* Demonstrated understanding of learning technology and sales enablement competitive landscape including traditional LMS vendors and modern platforms as well as and sales enablement tools
Other Qualifications
* A first-principles thinking approach, with an enthusiasm for solving complex puzzles and bringing new ideas into action with a strong "roll up your sleeves" mentality and bias for action.
* Self-guided and excellence-driven, demonstrating the ability to work autonomously and consistently deliver high-quality work at pace.
* Exceptional verbal and written communication skills, with a proven ability to build and maintain strong relationships with C-suite executives and foster a collaborative spirit within team settings.
* A passion for transforming how people interact with and use knowledge, positioning yourself as a knowledge pioneer in the AI space.
* Learning technology and sales enablement fluency: Familiarity with SCORM/xAPI standards, LMS integration patterns, content authoring workflows, sales enablement content management, and learning analytics
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Primary Location Base Pay Range: $129,800 USD - $158,700 USD
Additional US Location(s) Base Pay Range: $129,800 USD - $158,700 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $129,800 USD - $158,700 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
12/19/2025
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplyDirector, DSM Secure Browser
Dallas, TX job
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Your Career**
As a member of our Sales Leadership Team you will be tasked with leading our Prisma Secure Browser, Palo Alto Networks Sales Team in North America. This is an exciting, innovative and high growth business unit within Palo Alto Networks. Prisma Browser is the comprehensive Secure Browser solution, securing the workspace on any device with best-in-class security capabilities. Companies can now easily safeguard work for contractors, hybrid and remote workers, regardless of whether they are at home, on the go, or in the office. Prisma Browser is already securing work for over 6 million users worldwide.
As a Sales Director, you will lead a team of field sellers and help formulate and execute a strategy to maximize business growth, outpacing the great success Prisma Browser saw in FY25. You are instrumental in developing and managing your team to generate pipeline, revenue and achieve individual and team quotas. A challenge inspires you rather than intimidates you, and you aren't afraid of setting accelerated goals to drive you to succeed. More than that, you are motivated by empowering our clients to meet their security needs and you are driven with an encompassing passion for solutions selling in a hyper-growth environment. You're not afraid of addressing the critical challenges they are facing within digital transactions, and you thrive on the pressure.
You will report to the global sales leader for Prisma Browser and will work closely with the founders of Prisma Browser; formerly Talon.
**Your Impact**
+ Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions.
+ Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets.
+ Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team.
+ Lead from the front. Engage in executive-level discussions with CIOs and CISOs in North America, translating complex cybersecurity solutions into clear business value propositions.
+ Collaborate with internal stakeholders, including sales engineers, product, marketing, R&D, BDR and alliances, to support deal execution and customer success.
+ Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance.
**Your Experience**
+ 10+ years of field sales experience in cybersecurity, with at least 5 years in a director and above role.
+ Proven ability to lead and develop high-performance sales teams in a high-growth environment with a large quota/deals
+ Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline
+ Experience selling SASE, SWG, SSE, EDR or CASB solutions is highly preferred.
+ Established relationships with F500 security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations.
+ Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models.
+ Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success
+ "Whatever it takes" attitude and motivation to deliver above quota performance
+ Desire and ability to travel domestically as needed to support team members, engage strategic customers and business needs.
**The Team**
Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing salesperson - you're just looking for something more substantial and challenging as your next step.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $414000 - $482925. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
**Motor-Vehicle Requirement:**
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
Principal Escalation Engineer
Dallas, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
This is a highly visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet traffic. A background in troubleshooting or designing modern networks, a good understanding of the behaviors of Internet applications and protocols and strong command of English are the starting points for success in this role.
Your Impact
This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering
Escalations of this type are extremely critical and are driven by the account teams in the field
You will speak with executive levels at customers, delivering among other things, discussions about the situation, explaining the root cause or progress toward it, providing status internally, and addressing technical questions during customer interactions
Qualifications
Your Experience
* BE/B.tech or equivalent technical graduation is mandatory or equivalent military experience required
* Career level experience in support service, technical support or similar troubleshooting related role
* Technical lead in area of expertise related to cyberspace equipment vendor or network security organization
* Able to explain complex technical issues to non-technical people
* Able to have open discussions on network design, network security and related technical topic
Required Technical Skills
* Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily)
* L1-L3 (ISO model) troubleshooting
* Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols
* Troubleshooting VPNs (IPSec and SSL tunnels)
* Pcap analysis (via Wireshark and other tools)
* Hardware troubleshooting for telecommunications equipment
* C, C++ and python programming languages(Good to have)
Helpful Certifications
* Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc)
* Cloud deployment for AWS, GCP, Azure or KVM based solutions)
Additional Information
The Team
Our engineering team is at the core of our products - connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before.
We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $202,500 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Staff TAC Enablement Engineer
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
Your Career
The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud-The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here)
Your Impact
* Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year
* Ownership of critical issues. This doesn't always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates
* New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
* Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs
* Develop tools for TAC - For better visibility and troubleshooting
* Filling in the gaps. Sometimes there are opportunities to "catch" a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security
Qualifications
Your Experience
* Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)
* Experience as an Enablement Engineer or an Escalations Engineer is a plus
* Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).
* Excellent written and verbal communication skills
* Scripting skills (JS/Python/Powershell)
* Strong proficiency in both Linux and Windows operating systems
* Kubernetes implementation and troubleshooting experience is required
* Experience training internal technical teams is a plus
Additional Information
The Team
Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Solution Consultant 2
Dallas, TX job
Our Mission At Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Job Description
Your Career
The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice.
Your Impact
* Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
* Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.
* Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.
* Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.
* Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
* Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
* Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
* Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
* Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy.
* Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
* Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
* Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
* Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
Qualifications
Your Experience
* 6+ years experience in pre-sales/sales engineering
* Understanding of data networking and/or modern application design and cloud architectures
* Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
* Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
* Creating and delivering technical presentations, workshops, or technical validation engagements
* Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
* Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
* Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
* This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
* Proficient in English
Additional Information
The Team
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures.
You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success, with everyone pitching in to assist when it comes to solutions, selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.
Our Commitment
We're trailblazers who dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Regional Sales Director - Large Enterprise, Customer Base
Frisco, TX job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Management Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people.
We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people.
About the Role
As a Regional Sales Director, you will use your extensive sales and leadership experience to lead, coach and mentor a team of Senior Account Executives selling Workday's Solutions. You will lead a team of passionate, enthusiastic and motivated people who want to be part of one of the most innovative and disruptive cloud companies on the planet. In this role, you will:
Be a key leader focused on driving new business for Workday
Lead a team focused on driving complex sales cycles through orchestrating internal teams of pre-sales, value management, bid management, inside sales, marketing and sales support
Use your experience to lead, coach and mentor a field sales team for your assigned territory
Employ effective selling strategies to successfully position Workday as a viable cloud partner of choice to alternative to legacy ERP solutions.
About You
Basic Qualifications
2+ years of field sales management experience as a SaS company, ideally focused on new business acquisition, with additional ~10+ years as a field sales representative
Experience selling cloud/ SaaS/ ERP solutions
Experience in cultivating relationships with partners and alliances
Experience managing complex sales cycles from start to finish with a track record of successful revenue/quota attainment
Experience as a leader in a team selling environment
Other Qualifications
Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
Proven experience of pulling together different business units to maximize on sales
Experience maintaining accurate forecasting data and business modeling for senior leadership
Self-starter attitude with the ability to work in a dynamic environment
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.TX.Frisco
Primary Location Base Pay Range: $168,000 USD - $252,000 USD
Additional US Location(s) Base Pay Range: $168,000 USD - $252,000 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplySenior Director, Technical Services (NAM)
Plano, TX job
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Your Career**
As the Technical Services Senior Director for North America, you'll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion.
You'll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM's fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model.
This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You'll set the tone for delivery excellence across the region while contributing directly to global strategy.
**Your Impact**
**Leadership & Customer Strategy**
+ Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution
+ Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes
+ Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations
+ Represent NAM in global forums, advocating for customer insights and regional needs
**People & Team Development**
+ Build, develop, and mentor a high-performing technical organization
+ Create a culture grounded in accountability, continuous learning, and operational excellence
+ Coach teams through complex customer situations, rapid change, and new delivery models
+ Foster a culture of people performance management and accountability
**Operational & Business Outcomes**
+ Maintain strong utilization, backlog health, and delivery predictability
+ Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency
+ Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices
+ Contribute to service sales growth through scalable, outcome-driven offerings
+ Sustain strong relationships with subcontractors and partners to support delivery at scale
+ Meet global margin targets through efficient, high-quality execution
**Innovation & Delivery Excellence**
+ Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency
+ Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health
+ Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed
**Your Experience**
+ 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment
+ 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines
+ Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT
+ Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred
+ Experience supporting cyber security programs for large US Federal Government customers
+ Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives
+ Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations
+ Experience leading large scale teams exceeding 100+ FTEs and Contractor staff
+ Strong communicator who can influence across technical and non-technical teams
+ Skilled at building trust, developing talent, and guiding teams through ambiguity
+ Balanced, thoughtful decision-maker in escalation and complex customer situations
+ Highly collaborative, with a track record of driving alignment and continuous improvement
+ Industry recognized security credentials, e.g. CISSP, CRISC
+ Bachelor's degree required; Master's/MBA preferred; equivalent military experience considered
+ Willingness to travel 20-30% within NAM and occasionally globally
**The Team**
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Account Executive - Large Enterprise
Frisco, TX job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
About the Role
Here at Workday, our Account Executives are key players in our Field Sales Operations organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:
Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory
Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition
Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials
Negotiate deals with a variety of C-Suite Executives to close opportunities
Maintain accurate and timely customer/prospect, pipeline, and service forecast data
About You
Basic Qualifications
* 5+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
* 5+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once
* 5+ years experience with managing longer deal cycles, including prospecting for a portion of opportunities
Other Qualifications
* Proven experience understanding the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
* Able to quickly establish trust with key stakeholders
* Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management
* Excellent verbal and written communication skills
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $146,900 USD - $179,500 USD
Additional US Location(s) Base Pay Range: $146,900 USD - $179,500 USD
Additional Considerations:
The application deadline for this role is the same as the posting end date stated as below:
01/05/2026
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplySr. Technical Support Engineer, USG, Strata (Swing Shift)
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
To comply with U.S. federal government requirements, U.S. citizenship is required for this position.
Please note this is a swing shift position (Working Hours 2:00pm - 11:00pm Central Time)
Your Career
You will work firsthand with our valued Public Sector customers, supporting their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals.
As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business priorities, proactively driving best practices to help continuously improve their security posture.
You will regularly participate in technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, stronger partnerships, and enhanced cybersecurity outcomes. Your quick thinking and proactive support provide the fast assistance our Public Sector clients need to keep their environments secure-meaning you'll need to move quickly, think strategically, and provide expert technical assistance in high-pressure situations.
Your Impact
* Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure
* Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations
* Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements
* Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system
* Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners
* Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers
* Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers
* Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools
* File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle
* Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides
* Travel to customer sites in the event of a critical situation to expedite resolution as required
* Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.
Qualifications
Your Experience
* Minimum of 5 years of network security experience, with a preference for experience supporting government or public sector clients
* Expertise in TCP/IP, advanced knowledge of LAN/WAN technologies, and general routing/switching
* Understanding of packet flow across multiple OSI layers
* Extensive experience troubleshooting Remote Access VPN solutions
* Ability to independently debug broad, complex, and unique networks with mixed media and protocols
* Proficiency with network troubleshooting tools
* Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates
* Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred
Preferred Skills:
* Experience working with U.S. government, federal, state, or local agencies
* Virtualization experience (AWS, Azure, VMware, OpenStack)
* Experience with Windows, Mac OS, and Linux (debugging, editing registries, plist, etc.)
* Multi-vendor interoperability exposure
* Authentication protocols - LDAP, TACACS+, Radius, SAML
* BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience-or equivalent military experience
Additional Information
The Team
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108800 - $176000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Manager, Professional Services (SASE/NGFW)
Plano, TX job
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
As a Manager, Consulting Services, you will lead a distributed team of highly experienced customer-facing consultants and engineers to deliver trusted expertise and drive customer outcomes. You will be instrumental in guiding your team to deliver cutting-edge security solutions while ensuring exceptional service quality, all while aligning with our **Professional Services organization's** strategic business objectives. This pivotal role demands close collaboration with our sales teams and fostering trusted customer relationships that drive successful security outcomes. You'll also champion continuous service improvement and collaborate with peer services teams to significantly enhance our clients' cybersecurity posture.
This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.
**Your Impact**
+ Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.
+ Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.
+ Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.
+ Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.
+ Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.
+ Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.
+ Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.
+ Build strong partner relationships focused on aligned goals and shared customer success.
+ Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.
+ Contribute to the strategic alignment of Professional Services offerings.
+ Lead team operations including hiring, career development, mentorship, and training.
**Your Experience**
+ **5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.**
+ Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, **understandable terms for both technical and non-technical stakeholders.**
+ Demonstrated success in **end-to-end project lifecycle management** , from pre-sales engagement and SOW creation through project execution and closeout.
+ Strong track record of **cross-functional collaboration** , partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.
+ Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.
+ Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.
+ Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.
+ Willingness to travel up to 10% for customer engagements and internal business meetings.
+ Bachelor's degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.
**The Team**
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
\#LI-BA2
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
Sr. Solution Consultant - HCM
Frisco, TX job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
As a member of our diverse and skilled North America Solution Consulting team, you will have the opportunity to communicate and demonstrate the power of Workday's applications to prospective customers. It is this team's job to bring the value of Workday solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business.
About the Role
Workday is looking for a Solution Consultant with Human Capital Management (HCM) expertise to join our Professional and Business Services Medium Enterprise Solution Consulting team.
Our team demonstrates the value of next generation HCM and PSA Applications to prospective Workday customers. Through interactive discovery meetings, and by leveraging deep Human Resource skills and Professional and Business Services industry knowledge, Workday Solution Consultants provide domain expertise, executive presentations, and Workday product demonstrations, in partnership with our sales team, to customers throughout the sales cycle. Our team works in a highly complex environment that requires curiosity, flexibility, and drive.
Responsibilities include:
* The delivery of relevant functional product presentations, demonstrations, workshops, and webinars.
* To assist in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution and services.
* To assist sales in the response to RFIs and RFPs.
* Participate in discovery sessions alongside sales to ask qualifying questions and understand pain points, current business processes, and ideal future state.
* Ability to travel up to 50% of the time.
About You
Basic Qualifications
* 5+ years of software Solution Consulting or value-based influential selling experience.
* 5+ years of experience working with and/or selling HCM systems (e.g. Workday, Ceridian, Infor, Oracle, UKG, SAP, Deltek, Vista, Planview, NetSuite OpenAir, Kantata, etc.).
Other Qualifications
* Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives.
* Professional and Business Services industry experience preferred - for example, experience working in or with consulting firms, accounting firms, legal firms, staffing agencies, construction, architecture, or engineering firms
* Experience working with and/or selling Professional Services Automation (PSA) systems is preferred
* Ability to run multiple projects concurrently
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.IL.Chicago
Primary Location Base Pay Range: $126,000 USD - $189,000 USD
Additional US Location(s) Base Pay Range: $126,000 USD - $189,000 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplySenior Director, Technical Services (NAM)
Plano, TX job
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
Your Career
As the Technical Services Senior Director for North America, you'll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion.
You'll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM's fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model.
This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You'll set the tone for delivery excellence across the region while contributing directly to global strategy.
Your Impact
Leadership & Customer Strategy
* Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution
* Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes
* Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations
* Represent NAM in global forums, advocating for customer insights and regional needs
People & Team Development
* Build, develop, and mentor a high-performing technical organization
* Create a culture grounded in accountability, continuous learning, and operational excellence
* Coach teams through complex customer situations, rapid change, and new delivery models
* Foster a culture of people performance management and accountability
Operational & Business Outcomes
* Maintain strong utilization, backlog health, and delivery predictability
* Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency
* Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices
* Contribute to service sales growth through scalable, outcome-driven offerings
* Sustain strong relationships with subcontractors and partners to support delivery at scale
* Meet global margin targets through efficient, high-quality execution
Innovation & Delivery Excellence
* Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency
* Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health
* Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed
Qualifications
Your Experience
* 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment
* 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines
* Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT
* Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred
* Experience supporting cyber security programs for large US Federal Government customers
* Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives
* Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations
* Experience leading large scale teams exceeding 100+ FTEs and Contractor staff
* Strong communicator who can influence across technical and non-technical teams
* Skilled at building trust, developing talent, and guiding teams through ambiguity
* Balanced, thoughtful decision-maker in escalation and complex customer situations
* Highly collaborative, with a track record of driving alignment and continuous improvement
* Industry recognized security credentials, e.g. CISSP, CRISC
* Bachelor's degree required; Master's/MBA preferred; equivalent military experience considered
* Willingness to travel 20-30% within NAM and occasionally globally
Additional Information
The Team
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Account Executive - Medium Enterprise
Frisco, TX job
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
About the Role
Here at Workday, our Account Executives are key players in our Field Sales organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that in partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Initiate and support sales of Workday solutions within Medium Enterprise prospects and shares Workday value propositions •Maintain accurate and timely customer/prospect, pipeline, and service forecast data
About You
Basic Qualifications •4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities •4+ years experience in engaging in a programmatic approach to generate and develop leads within your territory Other Qualifications •Proven track record in a high-velocity sales cycle, including prospecting for a portion of opportunities •Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Experience leveraging and partnering with internal team members on account strategies •Excellent verbal and written communication skills
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.TX.Frisco
Primary Location Base Pay Range: $137,300 USD - $167,800 USD
Additional US Location(s) Base Pay Range: $137,300 USD - $167,800 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Auto-Apply