RingCentral jobs in Denver, CO - 44 jobs

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking. This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization. Job Duties: Complex Issue Resolution Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise Resolve issues that involve multiple systems, departments, or require root cause analysis Address executive customer concerns and high-stakes business-critical situations Knowledge Development & Transfer Document complex issue resolutions Develop troubleshooting guides and decision trees for lower tiers Conduct training sessions and mentoring for lower tier agents Identify knowledge gaps and recommend content creation priorities Process Improvement Analyze recurring escalation patterns and recommend systemic solutions Collaborate with product, engineering, and operations teams on issue prevention Drive continuous improvement initiatives based on customer pain points Optimize escalation workflows and handoff procedures Cross-Functional Collaboration Serve as liaison between contact center partner and technical/product teams Participate in incident response and crisis management Provide customer insights to inform product roadmap and feature development Ability to coordinate cross-functional resources for issue resolution Ownership of escalation prioritization and resource allocation To succeed in this role you must have experience in: Technical Foundation 3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from Customer Excellence Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness Problem-Solving Excellence Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short Pattern recognition skills that identify underlying systemic issues from individual case symptoms Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds Collaboration & Leadership Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment Our Commitment to You We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively. How We Work Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it Continuous learning culture-we document what we learn, share what we know, and grow together as a team Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales Operations organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials Negotiate deals with a variety of C-Suite Executives to close opportunities Maintain accurate and timely customer/prospect, pipeline, and service forecast data About You Basic Qualifications * 5+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. * 5+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once * 5+ years experience with managing longer deal cycles, including prospecting for a portion of opportunities Other Qualifications * Proven experience understanding the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts * Able to quickly establish trust with key stakeholders * Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management * Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.TX.Frisco Primary Location Base Pay Range: $146,900 USD - $179,500 USD Additional US Location(s) Base Pay Range: $146,900 USD - $179,500 USD Additional Considerations: If performed in Colorado, the pay range for this job is $146,900 USD - $179,500 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 03/31/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: Managing customer expectations and experience to deliver high customer satisfaction and increase retention Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs Recommending network hardware, software, and platform-specific design elements Collaborating with internal departments to facilitate customer need fulfillment Maintaining updated knowledge of company products and services Managing multiple tasks and accounts, staying organized, and providing proactive service to customers Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole Using Windows or similar software, including Excel, PowerPoint, and Word Handling multiple actions across multiple customers simultaneously with little to no oversight or direction Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment Managing multiple projects without losing effectiveness Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities Becoming a personal driver of RingCentral initiatives, current and future Reporting daily, weekly, and monthly on activity status Project management - quarterbacking internal and external initiatives Developing strong customer relationships and serving as RingCentral's trusted partner Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry College graduate: Bachelor's or associate degree in Business, Communication, or related field Strong customer service and interpersonal skills for dealing with different types of customers Time management and multitasking skills to handle multiple tasks and customers at once Ability to build rapport and collaborate with others within the company and externally 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. 5+ Experience working with in Contact products Experience building and adjusting RingCX products Strong and practical customer communication skills Experience working with Salesforce.com Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred High level of empathy; excellent soft skills and customer service best practices Ability to pick up and retain a wide breadth of knowledge Consistent follow-through and ability to meet deadlines Exceptional prioritization skills Agility and adaptability; ability to handle a fast-changing landscape and think on your feet Self-motivation and ability to drive projects to completion Ability to maintain confidentiality and professionalism Driven by personal, team, and company achievement with a commitment to excellence Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues Experience and comfort interacting with and influencing C-level executives Strong written and verbal communication skills with understanding of situational best practices Excellent presentation skills for small to large audiences Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices Experience in supporting global customers in multiple geographies Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $180,700.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Our Solution Consulting team is a strategic partner to the sales organization and responsible for building a compelling vision of the Workday Human Capital Management (HCM) solution. As a member of our diverse and skilled team, you will have the opportunity to communicate and demonstrate the power of Workday's solutions. It is this team's job to bring the value of our solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role This Human Capital Management Solution Consulting team is aligned to our Net-New team within our Medium Enterprise business and supports Sales teams across the US. You will work closely with Account Executives and your peer Solution Consultants to support a combination of fast-moving, low-touch opportunities as well as large, strategic deals that require deep investment. Our Solution Consulting team is a strategic partner to the Sales organization. We identify challenges in our customers' businesses through discovery and research and build stories to showcase how Workday can help overcome those challenges through our products delivered through presentations and product demos. Our culture is a key foundation of how we work together and how we hold each other accountable. In addition to driving our Sales, our Solution Consultants drive our business. You will have an important role in spotting opportunities to better support our customers, develop your peers and operate with efficiency and purpose. You will participate in various projects, initiatives and teams to achieve these goals and build your career at Workday. About You Basic Qualifications * 4+ years of software Solution Consulting experience or value-based influential selling experience. * 3+ years of experience working with and/or selling HCM systems Other Qualifications * Experience with Human Capital Management & Workforce Management systems (Payroll, Time Tracking, Scheduling) * Experience working in Diversified industries * Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives * Ability to run multiple projects concurrently Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $105,000 USD - $157,500 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,500 USD Additional Considerations: If performed in Colorado, the pay range for this job is $105,000 USD - $157,500 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 02/06/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

requiring 4-days a week in the office* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a CX Systems & Automation Designer. RingCentral is transforming how we solve systemic customer experience challenges. We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction. This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency. You'll have the autonomy to redesign workflows, implement solutions, and directly impact how we serve our customers. What You'll Do Redesign Core Processes: Map current-state workflows, identify inefficiencies, and design future-state solutions that eliminate root causes of customer issues Own Solution Development: Take ownership of specific workstreams within our systematic issue resolution framework, from discovery through implementation Leverage AI & Technology: Apply AI tools and automation to scale process improvements and enhance issue detection and resolution Drive Cross-Functional Change: Partner with Customer Experience, Engineering, Product, and Operations teams to implement sustainable solutions Measure Impact: Define success metrics, track improvements in NPS and customer satisfaction, and communicate results to leadership Innovate Continuously: Identify emerging issues through data analysis and customer feedback, proactively designing preventative solutions What You Bring Bachelor's degree in Business, Industrial Engineering, Information Systems, or related field (or equivalent experience) Strong process thinking-you naturally see workflows, bottlenecks, and optimization opportunities Technical aptitude with enthusiasm for AI tools, automation, and data analysis Comfort with ambiguity and ability to structure problems independently Excellent communication skills-you can explain complex processes to both technical and executive audiences Bias toward action and execution, not just analysis Experience with process mapping tools, data visualization, or project management What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, the compensation range for this position is between $75,600 and $108,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of January 19, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: A Professional Services, Service Delivery Manager. The Service Delivery Manager (SDM) is a professional technical services manager responsible for coordinating the transition to, and delivery of, managed services into key enterprise customers by providing a single point of contact to the customer. The SDM plays a vital role in creating long-term customer relationships and acting as the bridge between the client and the various operational delivery teams and 3rd party vendors with the ability to make changes in end-to-end processes as required, ensuring optimal overall performance in support of the contract. The key responsibility of the SDM is governance across all areas including service management, incident and change management, continual service improvement, onboarding and workflow, dashboard and reporting, financial performance, and customer satisfaction, as well as playing a key role in ensuring the highest level of operational service delivery. To succeed in this role you must have experience in: * Managing the day-to-day service operations of the installation, delivery and deployment of technical resources. * Single point of escalation for the enterprise customer base, including Vendor escalations. * Managing critical situations to ensure proper focus, communication, and relationship management throughout the escalation process, including, but not limited to scheduling the coordination of activities for all technical personnel required. * Managing the annual budget and meeting all financial performance objectives inclusive of gross profit and related financial metrics. * Monitoring technician work activities & outcomes and proactively identify and remove barriers to meeting customer expectations. * Aligning with FSO & SDO to ensure root cause is identified on escalated or chronic problems, and action plans are developed and ensure follow-up on customer issue resolution. * Process development and rollout working with cross functional teams Desired Qualifications: * Minimum 3+ years relevant work experience at a UCaas/SaaS company in a customer facing position preferably in professional services, solutions, or technical account management role * Demonstrated ability and confidence in client-facing interactions * Ability to grasp the client's technical needs and translate into solutions involving RingCentral products * Ability to communicate complex issues and technical problems clearly * Strong analytical skills regarding technical and project management issues * Demonstrated project management abilities * Excellent verbal and written communication skills What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $58,400 and $158,600 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 14, 2026. Please apply prior to the deadline to be considered for the role.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: Security Operations Center Analyst L1 Job Type: Full-Time, 2 days on (08.00 PDT AM - 08.00 PDT PM) 2 days off Location: Denver, CO Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral's global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Job Description: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate's work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCIA (GIAC Certified Intrusion Analyst) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Denver, CO the compensation range for this position is between $73,500 and $105,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1

* This is a hybrid role at our Denver office location with a 4 day a week in-office requirement* Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently looking for: Growth opportunities don't just appear. Our Sales Development Representatives make them happen. SDRs prospect and build critical new relationships with prospects and partners around the world-growing our pipeline of qualified new opportunities for our Inside Sales team. You'll uncover opportunities, nurture relationships and put data, technology and market insights to work to help our customers-and your team, win. All in an environment supported by massive resources, unmatched training and a diverse, dynamic culture that's built for winning, together. The ideal candidate is a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Qualifications: * Lead qualification/ Sales Development is recommended, but not required. We are looking for motivated individuals with a strong learning aptitude and a drive to succeed. * Familiarity with cloud based software services a plus * Strong ability to learn new technology and ramp-up quickly * Ability to work in high-energy sales team environment as a great teammate * Positive and energetic phone skills, excellent listening skills and strong writing skills * Quick and efficient with a computer Responsibilities: * Utilize a consistent contact attempt process via phone, email and chat to follow-up, nurture and qualify leads generated by marketing campaigns. * Prospect, educate and qualify leads to create sales-ready opportunities. * Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers. * Follow the established RingCentral pre-sales process and consistently use Salesforce.com to document prospect interaction, ensuring efficient lead management. * Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering to metrics and customizing scripts to market segments and prospect type. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave and new parent gift boxes * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee perks and discounts program RingCentral's Sales team builds, grows and nurtures relationships-from small businesses to global enterprises. That's why we're the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $.1.5 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $52,500 and $89,000 for full-time employees, in addition to eligibility for equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role. #LI-JW1

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Specialized Product Sales team drives adoption of Workday's most innovative and strategic solutions, including those built on platform technologies, Artificial Intelligence (AI), and Machine Learning (ML). We are seeking individuals to join this team in the US, focused on Workday's Platform portfolio, including Workday Extend, AI Agents, and Workday Data Cloud. You will driving complex, platform- and AI-centric sales motions across strategic accounts. About the Role The Workday Platform/AI Agent Center of Excellence (CoE) Product Specialists are responsible for driving the market success and adoption of Workday's Open Platform products. You will leverage your expertise in platform technologies and AI to position Workday Agent Builder, Workday Extend, Workday Data Cloud, Workday-Built Agents, and more to empower customers and partners to build and manage secure, Workday-native apps and AI agents that operate across the enterprise-transforming how the world's most innovative companies manage their people and money. This role requires a consultative sales approach to engage and influence C-Suite executives (CIOs, CTOs, CHROs, etc.) with a compelling narrative focused on platform technology, AI, and enterprise-wide action. Key Responsibilities Include: * Lead Strategic Sales: Serve as the Subject Matter Expert (SME), partnering with Sales teams to qualify, strategize, and advance complex sales cycles. * Drive Demand & Adoption: Lead platform and AI conversations with executives to define and execute adoption strategies. Champion high-value use cases that deliver measurable ROI, process automation, and innovation. * Scale Enablement: Equip and enable the wider sales organization with insights, repeatable sales plays, training, and customer success stories. * Orchestrate GTM: Build pipeline by ideating and running targeted demand-generation programs in partnership with Marketing, Partners, and the wider GTM ecosystem. * Influence Product: Cultivate strong customer and partner relationships, sharing field insights with Product teams to influence roadmap priorities and ensure alignment with customer needs. * Maintain Hygiene: Ensure accurate pipeline, forecasting, and opportunity data across all active pursuits. About You You are a passionate, high-performing enterprise sales, services or consulting professional who thrives at the intersection of platform technology, AI innovation, and customer transformation. You bring strong executive presence, technical curiosity, and the ability to lead complex sales motions across diverse teams. You excel at consultative, value-based selling, especially with CIOs, CTOs, IT leaders, and business executives. You enjoy enabling others, building repeatable plays, and helping the broader field adopt new technology and capabilities. As a self-starter with a growth mindset, you thrive in a dynamic, fast-evolving product area and are energized by shaping Workday's platform and AI strategy with customers, partners, and internal teams. Basic Qualifications: * 4+ years of demonstrated success managing / partnering in complex enterprise software sales cycles, with a consistent record of achieving or exceeding sales / business targets. * 2+ years of recent experience selling solutions built on platform technologies, including applications / agents, low-code/no-code frameworks, cloud architecture, and enterprise extensibility. * 2+ years experience of proven ability to create new pipeline and drive transformational technology or services sales within existing and new accounts * 1+ years with modern AI technologies (e.g., conversational AI, workflow automation, AI agents) sufficient to articulate their business value to C-suite stakeholders. Other Qualifications: * Demonstrated experience in orchestrating cross-functional resources (e.g., Sales Consulting, Product, Services) to support deal execution and close opportunities. * Experience in translating market trends and customer requirements into actionable insights for Product Management and cross-functional teams. * Serve as a Subject Matter Expert (SME), effectively enabling and upleveling field teams through coaching, and developing essential sales collateral and playbooks for solutions. * Proven ability to cultivate deep, mutually beneficial relationships with strategic partners, GSIs, and alliances to accelerate pipeline generation and deal execution. * Strong track record of customer advocacy, quickly establishing credibility, and operating as a trusted advisor throughout the sales cycle. * Consistent discipline in maintaining accurate customer, pipeline, and forecast data with strong attention to detail. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $129,800 USD - $158,700 USD Additional US Location(s) Base Pay Range: $129,800 USD - $158,700 USD Additional Considerations: If performed in Colorado, the pay range for this job is $129,800 USD - $158,700 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/29/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: As the Senior Manager of Support Analytics, you will drive strategic innovation in systems, processes, and tools to increase the efficiency, simplicity, and scalability of our support operations across multiple business units. You'll lead and develop a team of Business Analysts and Analytics professionals, providing strategic direction while mentoring and coaching them to optimize performance and achieve enterprise-wide goals. With a focus on advanced project management, predictive analytics, and executive-level cross-functional collaboration, you will play a critical role in transforming support visibility, effectiveness, and the overall customer experience through data-driven insights and strategic initiatives. Job Duties: Strategic Leadership & Innovation: Drive enterprise-wide development of new systems, processes, and tools to enhance support efficiency and scalability across all business units, with focus on long-term strategic planning and AI-powered analytics solutions. Team Leadership & Development: Lead, mentor, and develop a team of Business Analysts and Analytics professionals, establishing career development paths, performance management, and strategic workforce planning to support organizational growth. Advanced Project Management: Oversee complex, multi-departmental projects by identifying strategic requirements, collaborating with senior operational teams, and managing enterprise-level milestones through implementation while ensuring alignment with corporate objectives. Strategic Reporting & Predictive Analytics: Partner with executive leadership to generate comprehensive reports and predictive models, driving strategic insights into organizational performance, customer satisfaction trends, and business intelligence initiatives. Best Practices & Standards Development: Establish enterprise-wide best practices and train senior support leaders on advanced operational effectiveness strategies, ensuring consistency across all support functions. Executive Cross-Functional Collaboration: Partner with C-level executives and senior leadership across departments to support and resolve complex escalations related to partner implementations, revenue optimization, and strategic support initiatives. Business Intelligence & Strategy: Analyze enterprise support program data to identify strategic opportunities for enhancing RingCentral's competitive positioning and market value proposition through advanced analytics and AI-driven insights. Organizational Process Transformation: Lead organizational change initiatives and recommend strategic procedural enhancements based on executive stakeholder feedback to transform the support experience and operational efficiency. Senior Stakeholder Engagement: Maintain regular executive-level discussions with cross-functional leadership teams to exchange strategic insights and support high-level data-driven decision-making across the organization. Desired Qualifications: Experience: 7-10 years of progressive experience in operations, support, or analytics leadership roles for strategic IT partners, with at least 3-5 years in senior management positions leading teams of 10+ professionals. Technical Leadership: Expert-level analytical and KPI reporting skills, with extensive experience in Salesforce, advanced BI tools (Tableau, Power BI, Looker), and enterprise data management systems. Advanced Analytics: Advanced Excel skills, SQL proficiency, and experience with predictive analytics, machine learning applications, and statistical modeling for business intelligence. Strategic Experience: Proven track record of successfully leading enterprise-level sales and operational initiatives, with demonstrated ROI impact and measurable business outcomes. Executive Presence: Strong executive-level relationship-building and influencing skills, with proven ability to engage with C-suite decision-makers and board-level stakeholders. Communication Excellence: Exceptional ability to create and deliver compelling presentations to executive audiences, with experience presenting to senior leadership and board members. Process Expertise: Demonstrated ability to design and articulate complex cross-functional support processes at an enterprise level, with experience in organizational change management. Leadership Skills: Outstanding verbal and written communication skills, with experience managing remote and international teams. Innovation Focus: Proactive, innovative, and technology-driven approach to problem-solving, with experience implementing AI and automation solutions. Team Development: Strong team-oriented mindset with a dynamic, results-focused attitude and proven track record of developing high-performing analytics teams. Education: Bachelor's degree in Business, Analytics, Engineering, or related field; MBA or advanced degree preferred, or equivalent military and/or senior-level work experience. Organizational Leadership: Exceptional organizational skills and attention to detail, with experience managing multiple enterprise-level initiatives simultaneously. Industry Knowledge: Deep understanding of SaaS, UCaaS, or Contact Center industry trends and best practices, with experience in enterprise B2B environments. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently looking for: NOC Surveillance Analyst to join our Network Operations Center during the 3rd (Overnight) shift. Job Description * Monitor production networks to detect system issues and/or alarms. * Investigate alarms and issues accordingly based on RingCentral's Standard Operating Procedures. * Swiftly resolve issues or escalate issues to the appropriate owning department for further attention. * Provides analysis and support in escalation tickets for complex VOIP/Voice, data, or system issues. Promptly enters new data and updates into multiple ticketing systems; ensuring accurate and up-to-date information including steps taken to troubleshoot or resolve issues. * Implement disaster recovery procedures to prevent or limit system downtime. * Professionally triage with business partners, vendors, and customers to resolve issues swiftly. * Promptly responds to incoming communications (phone, email, instant messaging, etc…) and directs reports and information requests appropriately. * Ability to act independently with little to no supervision. Required Technical skills: * 2 years' work experience * College degree or equivalent experience * Familiarity with Windows and Linux based systems * Familiarity with VOIP and SIP protocols * Familiarity with basic Networking Principles: TCP/IP, HTTP/S * Familiarity with JIRA and Confluence * Familiarity with change management best practices Required Soft skills: * Analytical thinking * Disciplined * Clear communication skills * Quick learner * Stress Resistance * Nice To Haves: * Experience using an Event Management System: HP Open View, Zabbix, Solar Winds, BMC * Some scripting and regex knowledge * Telecommunications industry experience * Experience in customer-facing roles What we offer: * Differential pay for the overnight shifts. * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Colorado, the compensation range for this position is between $57,400 and $82,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team At Workday, the IT Service Management and Operations team is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding services to Workday teams and customers. This team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations. You will be joining a highly skilled and innovative team that is striving to improve efficiency by streamlining processes and developing more intuitive and scalable solutions. About the Role We are seeking a Senior ServiceNow Developer with 8+ years of experience in Information technology. That includes 6+ years of experience as a ServiceNow Developer, with deep knowledge of ServiceNow platform architecture, design, and development. This role will play a key part in designing and implementing scalable, secure, and high-performing solutions across ITSM based on business needs. The ideal candidate combines deep technical expertise with platform governance awareness, strong problem-solving skills, and a passion for driving platform maturity and automation. About You Responsibilities: * Design and Develop: Build and configure solutions using ServiceNow best practices across ITSM, CMDB, Service Catalog, Workflows, Flow Designer, IntegrationHub, and custom applications. * Platform Enhancements: Drive enhancements and improvements to the ServiceNow platform aligned with business goals and IT strategy. * Integration: Develop and support integrations with third-party systems using APIs, IntegrationHub, MID Servers, and other technologies. * Governance & Standards: Ensure solutions are compliant with platform governance, maintain security and performance standards, and follow version control and release management protocols. * Incident & Change Management: Troubleshoot and resolve complex incidents and support change management through the SDLC process. * Exposure to AI: Demonstrable expertise in ServiceNow's AI capabilities, specifically Now Assist, AI Agents, and Virtual Agent/NLU. Also to keep up with new ServiceNow releases and features. * Mentoring & Collaboration: Provide guidance to junior developers and collaborate closely with BAs, architects, and stakeholders to translate business requirements into technical deliverables. * Documentation: Maintain technical documentation including design specifications, architecture diagrams, and support artifacts. * Platform Upgrades: Support and lead platform upgrades, patches, and health checks to ensure long-term system stability and supportability. * Communication and stakeholder Management: Confident in leading demos, workshops, and requirement walkthroughs. * Problem-Solving & Critical Thinking: Approach challenges holistically - not just "how to code it" but "is this the right process to automate?" Apply structured troubleshooting during high-pressure incidents. * Time and Priority Management: Ability to stay organized in fast-paced, global environment and manage multiple projects and deliverables in parallel. About You: Required Qualifications: * 8+ years of experience in Information Technology, ideally within a large technology company. * 6+ years of deep experience as a ServiceNow developer with exposure to various modules(ITSM, ITOM, ITAM), integrations, scripting and configuration management. * Bachelor's degree in a computer related field or equivalent work experience. * Strong technical expertise in core platform and advanced development, integrations, data & CMDB, Automation & AI. Other Qualifications: * Global delivery experience in leading distributed teams across international locations. * ServiceNow Certified System Administrator (CSA) * Certified Implementation Specialist (CIS) * ServiceNow Certified Application Developer (CAD) is highly desired. * Cloud & Security Knowledge: Azure, AWS, basics, SSO/SAML, OAuth, certificate management. * Experience of building modern experiences using Service Portal, UI Builder, or integrating with React/Angular. * Cross domain expertise with exposure to SecOps, ITAM, ITOM beyond ITSM. * Bachelor's degree in a computer related field or equivalent work experience. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $149,300 USD - $224,000 USD Additional US Location(s) Base Pay Range: $126,100 USD - $224,000 USD Additional Considerations: If performed in Colorado, the pay range for this job is $132,700 - $199,100 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 03/31/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: Senior SRE Deployment Engineer for RingEX. In this role, you will advance your career by: * Joining a high-performance engineering culture within a leading global IT organization. * Managing a worldwide distributed system designed for "Five Nines" availability. * Integrating and scaling Private and Public Cloud environments through advanced CI/CD and GitOps practices. Key Responsibilities * System Reliability: Maintain and enhance the reliability, availability, and performance of Linux-based services within a high-load environment. * Hybrid Infrastructure Management: Orchestrate and support a complex hybrid ecosystem spanning on-premise data centers, AWS, and GCP. * Incident Response & Operations: Participate in follow-the-sun shifts to resolve complex production incidents, ensuring the strict 99.999% SLA is upheld. * Cross-Functional Collaboration: Partner closely with Engineering and Architecture teams to bake reliability into the SDLC and production lifecycle. * Efficiency & Scaling: Drive capacity planning initiatives and lead cloud infrastructure cost-optimization projects to balance performance with fiscal efficiency. Qualifications & Skills: * Systems & Networking: Deep proficiency in Linux environments, including TCP/IP networking, routing protocols, and DNS management. * Cloud & Orchestration: Proven expertise in Kubernetes (K8s) and AWS cloud services. * Infrastructure as Code (IaC): Hands-on experience with Terraform and Ansible for automated provisioning and configuration. * Troubleshooting: Expert-level investigative skills within UNIX-based operating systems. * Automation: Ability to develop internal tools and automate workflows using Python, Golang, or Shell scripting. * Communication: Strong collaborative skills with English proficiency at an Intermediate (B1/B2) level or higher. Preferred Qualifications ("A Plus") * Observability: Familiarity with monitoring and logging ecosystems (e.g., Zabbix, ELK Stack, Grafana). * App-Level Debugging: Experience troubleshooting Java-based applications in a production setting. * Middleware & Data: Exposure to high-throughput systems like Apache Kafka, Nginx, and various SQL/NoSQL databases. RingCentral's Engineering team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Denver, Colorado the compensation range for this position is between $108,150 and $154,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: A Project Management Office (PMO) is a management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques. PMO also operates at strategic level working with the leadership team to provide support on project portfolio management best practices, provides coordination of projects/programs across functional areas, and drives continuous improvements. Job Duties: * Interact with programs/projects sponsors, stakeholders and multiple business and technical teams to define and deliver complex features * Anticipate bottlenecks, provide escalation management, anticipate, and identify trade-offs, and balance the business needs versus technical constraints * Plan and manage multiple parallel programs/projects and maximize resources for the greater good of the organization * Identify, assess, track, and mitigate issues and risks at multiple levels * Create, maintain, and disseminate program/project information to stakeholders * Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities * Be the glue that can understand, plan, and manage the cross-team inter-dependencies for complex systems * Communicate program/project issues and status in a concise, accurate, and professional manner * Build and maintain integrated program/project schedules that account for internal/external dependencies, numerous constraints, and adequately factor in contingency for unplanned delays while still being aggressive * Remain flexible to changing priorities, open to new ideas and can adapt to changes * Drive continuous improvement initiatives at the strategic level * Mentor and coach others internal and external to the PMO at the program level Desired Qualifications: * Minimum of 7 years of project or program management in a large-scale environment preferably for professional services organization * Understanding of operations of Professional Service organization, including: revenue and bookings; budgeting and forecasting; billing and accruals; planning and monitoring performance indicators * Strong technical background in integration projects linking various systems (such as Monday.com, Salesforce, NetSuite, etc.), ensuring data integrity, technical feasibility, and operational efficiency * Implementation experience with UCaaS and CCaaS platforms and automation tools, preferably related to RingCentral * Understanding of continuous improvement concepts (such as Six Sigma, Lean, value stream mapping) * Strong interpersonal skills, ability to convey and relate ideas to others * Ability to lead a matrix program structure without direct authority * Strong presentation, organization, and communication skills (written and verbal) with both technical and non-technical parties * Passion, energy, personal accountability, and a desire to lead others to excellence * Experience in building Change Management function within a large-scale enterprise environment * Bachelor's degree in a related field * PMP certification preferred What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado,, the compensation range for this position is between $84,500 and $122,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 12,2026. Please apply prior to the deadline to be considered for the role.

*This is a hybrid role at our Denver, or Charlotte office locations with a 4 day a week in-office requirement* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: Business Development Representatives (BDR) to increase the qualified pipeline of new opportunities for our Outbound Sales team. The ideal candidate is a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Responsibilities: Utilize a consistent contact attempt process via phone, email and chat to follow-up, nurture and qualify leads generated by marketing campaigns. Prospect, educate and qualify leads to create sales-ready opportunities. Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers. Follow the established RingCentral pre-sales process and consistently use Salesforce.com to document prospect interaction, ensuring efficient lead management. Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering to metrics and customizing scripts to market segments and prospect type. To succeed in this role you must have experience in: Outbound Lead qualification Hunter Mentality Familiarity with cloud-based software services a plus Strong ability to learn new technology and ramp-up quickly Ability to work in high-energy sales team environment as a team player Positive and energetic phone skills, excellent listening skills and strong writing skills Quick and efficient with a computer (SFDC experience preferred) Ability to establish rapport quickly and effectively with C-Level execs Bachelor's degree or equivalent military and/or work experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Sales team builds, grows and nurtures relationships-from small businesses to global enterprises. That's why we're the largest and fastest-growing pure-play provider in our space. RingCentral has become the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $52,500 and $89,000 for full-time employees, in addition benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role. #LI-JW1

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: Security Operations Center Analyst Job Type: Full-Time, 2 days on (08.00 PDT AM - 08.00 PDT PM) 2 days off Location: Denver, CO Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral's global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Job Description: * Have proven skills in application security, security monitoring, incident response and intrusion analysis * Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data * Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills * Demonstrated track record of quality processes in candidate's work history * Be strongly self-motivated with an aptitude for both individual and team-oriented work * Have experience following and refining standard operating procedures and playbooks Responsibilities: * Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment * Engage teams within and outside of RingCentral to mitigate and resolve cases * Maintain relevant documentation and audit artifacts * Identify and track suspicious system activity * Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems * This role participates in on-call rotations Qualifications / Requirements: * 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment * Experience with SIEM * Experience investigating security incidents * Basic knowledge AWS or GCP * Experience with IDS, case management, and related tools and practices * Experience with Linux, RedHat preferred * Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. * Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: * Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools * Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events * Strong knowledge of Microsoft Windows * Experience automating security tasks, including scripting, programming and/or SecDevOps * Experience working with global teams Any combination of the following certifications: * GCIA (GIAC Certified Intrusion Analyst) * GCIH (GIAC Certified Incident Handler) * GCIA (GIAC Certified Intrusion Analyst) * GCFA (GIAC Certified Forensic Analyst) * GNFA (GIAC Certified Network Forensic Analyst) * GCFE (GIAC Forensic Examiner) * GASF (GIAC Advanced Smartphone Forensics) * GICA GCTI (GIAC Certified Cyber Threat Intelligence) * GPEN (GIAC Certified Pentester) * GWAPT (GIAC Certified Web Application Pentester) * GPYC (GIAC Certified Python Coder) * OSCP (Offensive Security Certified Pentester) What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Denver, CO the compensation range for this position is between $73,500 and $105,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team It's fun to work in a company where people truly believe in what they're doing. In the Workday Global Partner Organization, we believe that partners are essential to delivering outstanding customer experiences and extraordinary business results. We are passionate about what our partners do for our customers, we work hard, we're serious about what we do, and we have fun doing it. About Workday Wellness: Workday Wellness is the next evolution of Workday's benefits ecosystem. We are moving our customers from the era of legacy, passive file-based integrations to a future of real-time, connected data exchange. By transforming static, lagging connections into an active, unified, consumer-grade marketplace for information, we empower organizations to reimagine the future of Employee Care through personalized, proactive, and predictive benefit experiences that move as fast as people do. About the Role Workday Wellness operates as a high-velocity startup within Workday. As the Sr. Business Development and GTM Lead, you will serve as the primary architect for our "Anchor Partner" program. Your immediate mission is to identify, negotiate, and sign the flagship partners essential for our customers to transition from our legacy infrastructure to the new Wellness standard. We are looking for a force-multiplier. Someone who is high-energy, growth-minded, and thrives in the "zero-to-one" phase of a business - a cross-functional leader who's driven to create structure from ambiguity. Because on this team, you don't just follow a playbook, you write it. If you are passionate about building the new foundational data- layer for the future of the $3.5T US Benefits ecosystem, then this is your opportunity. About You Basic Qualifications (Must Haves): * 6+ years of experience selling SaaS/Cloud based solutions to C-levels in a field sales position. * 4+ years of expertise within the benefits broker and consultant ecosystem, with a proven track record of navigating these relationships to drive business outcomes. * 3+ years working for or in close collaboration with Partnerships or Alliances with a technology organization Preferred Qualifications: * Strong existing network within the benefits consulting space (e.g., Mercer, Aon, WTW) or major regional brokerage firms. * Ability to articulate the value proposition of Workday partner solutions within the context of employer benefit strategies and consultant/broker-led distributions. * Experience managing Strategic Partners and co-selling with Partners to achieve mutual growth. * Experience as a Seller and holding a quota. * Experience managing 2-3 month sales cycles, including prospecting for a portion of opportunities. * Experience developing deep product expertise on new products and staying up to date with industry trends. * Experience with account planning and coordinating with internal stakeholders to create alignment. * Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts. * Experience partnering with internal team members on account strategies for prospecting activities and territory management. * Excellent verbal and written communication skills. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $145,700 USD - $218,600 USD Additional US Location(s) Base Pay Range: $131,900 USD - $234,200 USD Additional Considerations: If performed in Colorado, the pay range for this job is $138,800 - $208,200 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/31/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Our Mission At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary As a Professional Services Sales Architect, you will architect our customers' security transformation, serving as the strategic bridge between our technology and their critical business outcomes. You will partner with Services Sales Managers to drive adoption, lead transformation workshops with C-level executives, and translate complex capabilities into clear business value. You will act as a trusted advisor, ensuring customers have the perfect architectural blueprint and resource team to achieve total success with our platform. Key Responsibilities * Partner with Services Sales Managers to develop and execute strategies that drive the adoption of Professional Services across core and specialized account teams. * Lead high-impact, executive-level transformation workshops, challenging customer thinking and demonstrating the business value of our security platform. * Architect comprehensive service solutions and translate complex technical features into clear, compelling business outcomes for C-level audiences. * Develop detailed architectural blueprints, Statements of Work (SOWs), and multi-year service roadmaps that align with customer objectives and ensure successful implementation. * Act as the primary technical and strategic advisor for professional services during the pre-sales cycle, building trust and ensuring alignment between sales and delivery teams. * Proactively collaborate and exchange information with product, sales, and delivery teams to ensure a seamless customer experience from pre-sale to post-sale. * Create and present detailed technical documentation, including project timelines and resource plans, to both sales and delivery stakeholders. Qualifications (Additional Job Description) Required Qualifications * 8+ years of experience in security, infrastructure, or cloud technologies, with a minimum of 4 years in a pre-sales, consultative, or sales architect role. * Bachelor's degree in a technical field or equivalent military experience. * Excellent written and verbal communication skills, with proven ability to present complex technical information to both technical and executive audiences. * Demonstrated experience creating technical sales documentation, such as Statements of Work (SOWs), project timelines, and service roadmaps. * Experience leading customer-facing discovery workshops to identify business requirements and technical challenges. * Willingness to travel up to 50% as needed for client engagements and team meetings. Preferred Qualifications * Previous quota-carrying sales experience and a history of successful engagement with channel partners. * Strong practical knowledge of security infrastructure (Firewalls, VPNs, Proxies), public cloud environments (AWS, Azure, GCP), and SOC operations. * Practical understanding of core networking concepts, including routing and switching. * Palo Alto Networks certifications (e.g., PCNSA, PCNSE) or other relevant industry certifications. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $222,000.00 - $304,500.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Our Solution Consulting team is a strategic partner to the sales organization and responsible for building a compelling vision of the Workday Human Capital Management (HCM) solution. As a member of our diverse and skilled team, you will have the opportunity to communicate and demonstrate the power of Workday's solutions. It is this team's job to bring the value of our solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role This Human Capital Management Solution Consulting team is aligned to our Net-New team within our Medium Enterprise business and supports Sales teams across the US. You will work closely with Account Executives and your peer Solution Consultants to support a combination of fast-moving, low-touch opportunities as well as large, strategic deals that require deep investment. Our Solution Consulting team is a strategic partner to the Sales organization. We identify challenges in our customers' businesses through discovery and research and build stories to showcase how Workday can help overcome those challenges through our products delivered through presentations and product demos. Our culture is a key foundation of how we work together and how we hold each other accountable. In addition to driving our Sales, our Solution Consultants drive our business. You will have an important role in spotting opportunities to better support our customers, develop your peers and operate with efficiency and purpose. You will participate in various projects, initiatives and teams to achieve these goals and build your career at Workday. About You Basic Qualifications * 4+ years of software Solution Consulting experience or value-based influential selling experience. * 3+ years of experience working with and/or selling HCM systems Other Qualifications * Experience with Human Capital Management & Workforce Management systems (Payroll, Time Tracking, Scheduling) * Experience working in Diversified industries * Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives * Ability to run multiple projects concurrently Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $105,000 USD - $157,500 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,500 USD Additional Considerations: If performed in Colorado, the pay range for this job is $105,000 USD - $157,500 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 02/06/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.