RingCentral jobs in Fort Worth, TX - 94 jobs

requiring 4-days a week in the office* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a CX Systems & Automation Designer. RingCentral is transforming how we solve systemic customer experience challenges. We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction. This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency. You'll have the autonomy to redesign workflows, implement solutions, and directly impact how we serve our customers. What You'll Do * Redesign Core Processes: Map current-state workflows, identify inefficiencies, and design future-state solutions that eliminate root causes of customer issues * Own Solution Development: Take ownership of specific workstreams within our systematic issue resolution framework, from discovery through implementation * Leverage AI & Technology: Apply AI tools and automation to scale process improvements and enhance issue detection and resolution * Drive Cross-Functional Change: Partner with Customer Experience, Engineering, Product, and Operations teams to implement sustainable solutions * Measure Impact: Define success metrics, track improvements in NPS and customer satisfaction, and communicate results to leadership * Innovate Continuously: Identify emerging issues through data analysis and customer feedback, proactively designing preventative solutions What You Bring * Bachelor's degree in Business, Industrial Engineering, Information Systems, or related field (or equivalent experience) * Strong process thinking-you naturally see workflows, bottlenecks, and optimization opportunities * Technical aptitude with enthusiasm for AI tools, automation, and data analysis * Comfort with ambiguity and ability to structure problems independently * Excellent communication skills-you can explain complex processes to both technical and executive audiences * Bias toward action and execution, not just analysis * Experience with process mapping tools, data visualization, or project management What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, the compensation range for this position is between $75,600 and $108,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of January 19, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: Managing customer expectations and experience to deliver high customer satisfaction and increase retention Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs Recommending network hardware, software, and platform-specific design elements Collaborating with internal departments to facilitate customer need fulfillment Maintaining updated knowledge of company products and services Managing multiple tasks and accounts, staying organized, and providing proactive service to customers Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole Using Windows or similar software, including Excel, PowerPoint, and Word Handling multiple actions across multiple customers simultaneously with little to no oversight or direction Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment Managing multiple projects without losing effectiveness Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities Becoming a personal driver of RingCentral initiatives, current and future Reporting daily, weekly, and monthly on activity status Project management - quarterbacking internal and external initiatives Developing strong customer relationships and serving as RingCentral's trusted partner Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry College graduate: Bachelor's or associate degree in Business, Communication, or related field Strong customer service and interpersonal skills for dealing with different types of customers Time management and multitasking skills to handle multiple tasks and customers at once Ability to build rapport and collaborate with others within the company and externally 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. 5+ Experience working with in Contact products Experience building and adjusting RingCX products Strong and practical customer communication skills Experience working with Salesforce.com Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred High level of empathy; excellent soft skills and customer service best practices Ability to pick up and retain a wide breadth of knowledge Consistent follow-through and ability to meet deadlines Exceptional prioritization skills Agility and adaptability; ability to handle a fast-changing landscape and think on your feet Self-motivation and ability to drive projects to completion Ability to maintain confidentiality and professionalism Driven by personal, team, and company achievement with a commitment to excellence Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues Experience and comfort interacting with and influencing C-level executives Strong written and verbal communication skills with understanding of situational best practices Excellent presentation skills for small to large audiences Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices Experience in supporting global customers in multiple geographies Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $180,700.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks' global Managed Security Service Provider (MSSP) ecosystem-one of the company's fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation. Your Impact Data Strategy & Intelligence Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics. Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers. Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions. Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities. Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability. Design, manage, and optimize incentive programs to boost partner adoption and platform consumption. Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements. Program Leadership & Execution Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy. Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms. Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows. Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting. Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams. Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting. Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes. Qualifications Your Experience Proven success in managing data-driven global programs with measurable business impact. Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling. Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives. Exceptional communication and leadership skills in cross-functional, global settings. Preferred Experience 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale. Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR). Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation. Exposure to large-scale IT integrations and BRD development. Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency. MBA or advanced degree in Business, Data Analytics, or a related field. Additional Information The Team This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday's existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic major accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Drive strategic add-on and renewal business of Workday solutions within Major Account customers •Coordinate cross functionally with Workday's internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support) About You Basic Qualifications •8+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •8+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once •8+ years experience managing 18+ month long sales cycles end to end and nurturing the relationship throughout •8+ years experience forming relationships at the executive level within both existing and new business units; while sharing Workday value propositions Other Qualifications •Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Able to quickly establish trust with key stakeholders •Experience partnering with internal team members on account strategies for short and long term territory management •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $150,800 USD - $184,400 USD Additional US Location(s) Base Pay Range: $150,800 USD - $184,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Management Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people. About the Role As a Regional Sales Director, you will use your extensive sales and leadership experience to lead, coach and mentor a team of Senior Account Executives selling Workday's Solutions. You will lead a team of passionate, enthusiastic and motivated people who want to be part of one of the most innovative and disruptive cloud companies on the planet. In this role, you will: * Be a key leader focused on driving new business for Workday * Lead a team focused on driving complex sales cycles through orchestrating internal teams of pre-sales, value management, bid management, inside sales, marketing and sales support * Use your experience to lead, coach and mentor a field sales team for your assigned territory * Employ effective selling strategies to successfully position Workday as a viable cloud partner of choice to alternative to legacy ERP solutions. About You Basic Qualifications * 2+ years of field sales management experience as a SaS company, ideally focused on new business acquisition, with additional ~10+ years as a field sales representative * Experience selling cloud/ SaaS/ ERP solutions * Experience in cultivating relationships with partners and alliances * Experience managing complex sales cycles from start to finish with a track record of successful revenue/quota attainment * Experience as a leader in a team selling environment Other Qualifications * Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts * Proven experience of pulling together different business units to maximize on sales * Experience maintaining accurate forecasting data and business modeling for senior leadership * Self-starter attitude with the ability to work in a dynamic environment Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.TX.Frisco Primary Location Base Pay Range: $168,000 USD - $252,000 USD Additional US Location(s) Base Pay Range: $168,000 USD - $252,000 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile, chat, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software. About the Role The Engagement Manager will manage full lifecycle deployments utilizing that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways. About You Basic Qualifications * 3+ years of experience of project management with HCM (Recruiting) or Financial implementations within medium or large enterprise * 3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications * 3+ years of experience with both functional (business) and technical deployments. Other Qualifications * Passion and drive for customer success * Adept at conflict management; skilled in de-escalating project tensions and mediating between stakeholders to reach consensus * Leadership abilities to empower and focus the project team on deployment objectives * Strong at building relationships, working cross-functionally and can influence internal and external stakeholders. * Ability to manage multiple project priorities at the same time * Manage 3rd parties on project teams * Present at Customer Executive Steering Committee meetings * Solid track record in Project Management delivery within a Professional Services environment * Deliver projects within the budget outlined in the Statement Of Work * Promote a positive and inclusive working environment Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.AZ.Scottsdale Primary Location Base Pay Range: $104,500 USD - $156,700 USD Additional US Location(s) Base Pay Range: $99,200 USD - $176,300 USD Additional Considerations: If performed in Colorado, the pay range for this job is $104,500 - $156,700 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 02/23/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Specialized Sales team at Workday helps the company continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring out their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role As a Product Specialist, you are a key player in driving Workday's growth with the specialized Workday Learning & Sana product line. This role is the fuel for net-new revenue and requires a blend of commercial acumen, strategic vision, and deep product understanding in the emerging AI landscape. You will play a pivotal role in guiding enterprise opportunities through the entire sales journey for the Workday Learning & Sana product suite, an end-to-end AI Learning and Development suite serving dual purposes: corporate learning for talent development and sales enablement for revenue teams. From uncovering new opportunities to shaping complex solutions and closing impactful deals, you will engage with C-level executives including L&D leaders, CHROs, Chief Revenue Officers, and Sales Enablement leaders who are seeking to transform learning experiences, accelerate content creation, and reduce sales rep ramp time through AI-powered solutions. In this role, you will: * Develop and drive the overall short-term sales strategy for your territory, ensuring alignment with customer business objectives and Workday's specialized product strategy. * Be responsible for maintaining relationships with the account teams, customers and channel partners to connect their challenges with the Workday Learning suite. * Act as a Consultative Seller, diving deep into a customer's business to diagnose problems and position Workday's Learning solution to unlock new levels of performance and success. * Collaborate closely with internal stakeholders across Product, Sales, Engineering, Marketing and Strategy teams to ensure our offerings address the evolving challenges of leading global enterprises. * Maintain accurate and timely customer/prospect, pipeline, and service forecast data in alignment with Workday's standards. About You Basic Qualifications: * 4+ years of experience selling enterprise learning technology, sales enablement, talent management, or HR SaaS solutions to C-level executives, L&D leaders, and Revenue Operations leaders in a field sales capacity * 3+ years experience successfully managing a high-velocity, net-new revenue sales cycle, with a proven track record of consistently surpassing annual quota targets. * 3+ years experience with formal account planning and coordinating with a diverse set of internal stakeholders (Product, Finance, Legal) to drive strategic alignment. * Demonstrated understanding of learning technology and sales enablement competitive landscape including traditional LMS vendors and modern platforms as well as and sales enablement tools Other Qualifications: * A first-principles thinking approach, with an enthusiasm for solving complex puzzles and bringing new ideas into action with a strong "roll up your sleeves" mentality and bias for action. * Self-guided and excellence-driven, demonstrating the ability to work autonomously and consistently deliver high-quality work at pace. * Exceptional verbal and written communication skills, with a proven ability to build and maintain strong relationships with C-suite executives and foster a collaborative spirit within team settings. * A passion for transforming how people interact with and use knowledge, positioning yourself as a knowledge pioneer in the AI space. * Learning technology and sales enablement fluency: Familiarity with SCORM/xAPI standards, LMS integration patterns, content authoring workflows, sales enablement content management, and learning analytics Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $129,800 USD - $158,700 USD Additional US Location(s) Base Pay Range: $129,800 USD - $158,700 USD Additional Considerations: If performed in Colorado, the pay range for this job is $129,800 USD - $158,700 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/30/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career This is a highly visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet traffic. A background in troubleshooting or designing modern networks, a good understanding of the behaviors of Internet applications and protocols and strong command of English are the starting points for success in this role. Your Impact This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering Escalations of this type are extremely critical and are driven by the account teams in the field You will speak with executive levels at customers, delivering among other things, discussions about the situation, explaining the root cause or progress toward it, providing status internally, and addressing technical questions during customer interactions Qualifications Your Experience * BE/B.tech or equivalent technical graduation is mandatory or equivalent military experience required * Career level experience in support service, technical support or similar troubleshooting related role * Technical lead in area of expertise related to cyberspace equipment vendor or network security organization * Able to explain complex technical issues to non-technical people * Able to have open discussions on network design, network security and related technical topic Required Technical Skills * Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily) * L1-L3 (ISO model) troubleshooting * Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols * Troubleshooting VPNs (IPSec and SSL tunnels) * Pcap analysis (via Wireshark and other tools) * Hardware troubleshooting for telecommunications equipment * C, C++ and python programming languages(Good to have) Helpful Certifications * Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc) * Cloud deployment for AWS, GCP, Azure or KVM based solutions) Additional Information The Team Our engineering team is at the core of our products - connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $202,500 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud-The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year Ownership of critical issues. This doesn't always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs Develop tools for TAC - For better visibility and troubleshooting Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security Qualifications Your Experience Experience: 8+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..) Experience as an Enablement Engineer or an Escalations Engineer is a plus Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..). Excellent written and verbal communication skills Scripting skills (JS/Python/Powershell) Strong proficiency in both Linux and Windows operating systems Kubernetes implementation and troubleshooting experience is required Experience training internal technical teams is a plus Additional Information The Team Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team It's fun to work in a company where people truly believe in what they're doing. In the Workday Global Partner Organization, we believe that partners are essential to delivering outstanding customer experiences and extraordinary business results. We are passionate about what our partners do for our customers, we work hard, we're serious about what we do, and we have fun doing it. About Workday Wellness: Workday Wellness is the next evolution of Workday's benefits ecosystem. We are moving our customers from the era of legacy, passive file-based integrations to a future of real-time, connected data exchange. By transforming static, lagging connections into an active, unified, consumer-grade marketplace for information, we empower organizations to reimagine the future of Employee Care through personalized, proactive, and predictive benefit experiences that move as fast as people do. About the Role Workday Wellness operates as a high-velocity startup within Workday. As the Sr. Business Development and GTM Lead, you will serve as the primary architect for our "Anchor Partner" program. Your immediate mission is to identify, negotiate, and sign the flagship partners essential for our customers to transition from our legacy infrastructure to the new Wellness standard. We are looking for a force-multiplier. Someone who is high-energy, growth-minded, and thrives in the "zero-to-one" phase of a business - a cross-functional leader who's driven to create structure from ambiguity. Because on this team, you don't just follow a playbook, you write it. If you are passionate about building the new foundational data- layer for the future of the $3.5T US Benefits ecosystem, then this is your opportunity. About You Basic Qualifications (Must Haves): * 6+ years of experience selling SaaS/Cloud based solutions to C-levels in a field sales position. * 4+ years of expertise within the benefits broker and consultant ecosystem, with a proven track record of navigating these relationships to drive business outcomes. * 3+ years working for or in close collaboration with Partnerships or Alliances with a technology organization Preferred Qualifications: * Strong existing network within the benefits consulting space (e.g., Mercer, Aon, WTW) or major regional brokerage firms. * Ability to articulate the value proposition of Workday partner solutions within the context of employer benefit strategies and consultant/broker-led distributions. * Experience managing Strategic Partners and co-selling with Partners to achieve mutual growth. * Experience as a Seller and holding a quota. * Experience managing 2-3 month sales cycles, including prospecting for a portion of opportunities. * Experience developing deep product expertise on new products and staying up to date with industry trends. * Experience with account planning and coordinating with internal stakeholders to create alignment. * Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts. * Experience partnering with internal team members on account strategies for prospecting activities and territory management. * Excellent verbal and written communication skills. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $145,700 USD - $218,600 USD Additional US Location(s) Base Pay Range: $131,900 USD - $234,200 USD Additional Considerations: If performed in Colorado, the pay range for this job is $138,800 - $208,200 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/31/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team As a member of our diverse and skilled North America Solution Consulting team, you will have the opportunity to communicate and demonstrate the power of Workday's applications to prospective customers. It is this team's job to bring the value of Workday solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role Workday is looking for a Solution Consultant with Human Capital Management (HCM) expertise to join our Professional and Business Services Medium Enterprise Solution Consulting team. Our team demonstrates the value of next generation HCM and PSA Applications to prospective Workday customers. Through interactive discovery meetings, and by leveraging deep Human Resource skills and Professional and Business Services industry knowledge, Workday Solution Consultants provide domain expertise, executive presentations, and Workday product demonstrations, in partnership with our sales team, to customers throughout the sales cycle. Our team works in a highly complex environment that requires curiosity, flexibility, and drive. Responsibilities include: * The delivery of relevant functional product presentations, demonstrations, workshops, and webinars. * To assist in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution and services. * To assist sales in the response to RFIs and RFPs. * Participate in discovery sessions alongside sales to ask qualifying questions and understand pain points, current business processes, and ideal future state. * Ability to travel up to 50% of the time. About You Basic Qualifications * 3+ years of software Solution Consulting or value-based influential selling experience. * 3+ years of experience working with and/or selling HCM systems (e.g. Workday, Ceridian, Infor, Oracle, UKG, SAP, Deltek, Vista, Planview, NetSuite OpenAir, Kantata, etc.). Other Qualifications * Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives. * Professional and Business Services industry experience preferred - for example, experience working in or with consulting firms, accounting firms, legal firms, staffing agencies, construction, architecture, or engineering firms * Experience working with and/or selling Professional Services Automation (PSA) systems is preferred * Ability to run multiple projects concurrently Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $105,000 USD - $157,500 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,500 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. **Your Career** You will work firsthand with our valued customers to address their complex post-sales concerns, where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, and best practices to customers + Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base + Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation to expedite resolution as required + Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change. **Your Experience** + 5+ years of experience in client-facing, technical support type roles + Communication: Excellent written and verbal communication skills. + Technical Support: Previous experience in a technical support environment is advantageous, along with strong exposure to support roles and working with large global customers, partners, and internal teams (such as DevOps, Engineering, QA, and Product managers). Technical Skills: + Networking + IPSEC, TCP/IP, PKI, SSL/ TLS, HTTP/HTTPS + Routing knowledge (BGP is a must) + Experience working with Firewall Central Management Systems + Working knowledge of Security services (IDS/IPS, Firewalls, etc.) + Operating Systems: Expertise in OS systems and troubleshooting, including Windows, MAC, Linux, and IOS (debugging, editing registries, using OS built-in tools such as Event Viewer to aid in troubleshooting, file changes on Linux, etc.) + Tools & Security: Comfortable using tools such as Chrome Developer Tools to isolate issues, capture HAR file, and perform HAR file analysis + Authentication: + Good understanding of authentication protocols (e.g., SAML, LDAP, RADIUS). + Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar) + Proficiency in Prisma Access and GlobalProtect is a plus. **The Team** Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $103400 - $167200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career As the Technical Services Senior Director for North America, you'll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion. You'll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM's fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model. This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You'll set the tone for delivery excellence across the region while contributing directly to global strategy. Your Impact Leadership & Customer Strategy * Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution * Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes * Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations * Represent NAM in global forums, advocating for customer insights and regional needs People & Team Development * Build, develop, and mentor a high-performing technical organization * Create a culture grounded in accountability, continuous learning, and operational excellence * Coach teams through complex customer situations, rapid change, and new delivery models * Foster a culture of people performance management and accountability Operational & Business Outcomes * Maintain strong utilization, backlog health, and delivery predictability * Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency * Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices * Contribute to service sales growth through scalable, outcome-driven offerings * Sustain strong relationships with subcontractors and partners to support delivery at scale * Meet global margin targets through efficient, high-quality execution Innovation & Delivery Excellence * Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency * Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health * Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed Qualifications Your Experience * 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment * 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines * Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT * Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred * Experience supporting cyber security programs for large US Federal Government customers * Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives * Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations * Experience leading large scale teams exceeding 100+ FTEs and Contractor staff * Strong communicator who can influence across technical and non-technical teams * Skilled at building trust, developing talent, and guiding teams through ambiguity * Balanced, thoughtful decision-maker in escalation and complex customer situations * Highly collaborative, with a track record of driving alignment and continuous improvement * Industry recognized security credentials, e.g. CISSP, CRISC * Bachelor's degree required; Master's/MBA preferred; equivalent military experience considered * Willingness to travel 20-30% within NAM and occasionally globally Additional Information The Team Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales Operations organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials Negotiate deals with a variety of C-Suite Executives to close opportunities Maintain accurate and timely customer/prospect, pipeline, and service forecast data About You Basic Qualifications •5+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •5+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once •5+ years experience with managing longer deal cycles, including prospecting for a portion of opportunities Other Qualifications •Proven experience understanding the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Able to quickly establish trust with key stakeholders •Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.TX.Frisco Primary Location Base Pay Range: $146,900 USD - $179,500 USD Additional US Location(s) Base Pay Range: $146,900 USD - $179,500 USD Additional Considerations: If performed in Colorado, the pay range for this job is $146,900 USD - $179,500 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 04/28/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: * Managing customer expectations and experience to deliver high customer satisfaction and increase retention * Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer * Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs * Recommending network hardware, software, and platform-specific design elements * Collaborating with internal departments to facilitate customer need fulfillment * Maintaining updated knowledge of company products and services * Managing multiple tasks and accounts, staying organized, and providing proactive service to customers * Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole * Using Windows or similar software, including Excel, PowerPoint, and Word * Handling multiple actions across multiple customers simultaneously with little to no oversight or direction * Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral * Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment * Managing multiple projects without losing effectiveness * Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities * Becoming a personal driver of RingCentral initiatives, current and future * Reporting daily, weekly, and monthly on activity status * Project management - quarterbacking internal and external initiatives * Developing strong customer relationships and serving as RingCentral's trusted partner * Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers * Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: * Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry * College graduate: Bachelor's or associate degree in Business, Communication, or related field * Strong customer service and interpersonal skills for dealing with different types of customers * Time management and multitasking skills to handle multiple tasks and customers at once * Ability to build rapport and collaborate with others within the company and externally * 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. * 5+ Experience working with in Contact products * Experience building and adjusting RingCX products * Strong and practical customer communication skills * Experience working with Salesforce.com * Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems * Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred * High level of empathy; excellent soft skills and customer service best practices * Ability to pick up and retain a wide breadth of knowledge * Consistent follow-through and ability to meet deadlines * Exceptional prioritization skills * Agility and adaptability; ability to handle a fast-changing landscape and think on your feet * Self-motivation and ability to drive projects to completion * Ability to maintain confidentiality and professionalism * Driven by personal, team, and company achievement with a commitment to excellence * Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality * Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues * Experience and comfort interacting with and influencing C-level executives * Strong written and verbal communication skills with understanding of situational best practices * Excellent presentation skills for small to large audiences * Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes * Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred * Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices * Experience in supporting global customers in multiple geographies * Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative * Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $122,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As the Inside Domain Consulting Manager (iDCM), you will be the business owner and technical leader for your team of Inside Domain Consultants supporting the commercial business. This role is an evolution of the traditional Sales Engineer Manager, aligning leadership to best serve our customers by understanding their environment, providing solution guidance, and ensuring they realize the value of their investment with Palo Alto Networks. You will partner closely with sales leadership to develop programs and drive regional revenue growth. Your expertise and mentorship will keep your team ahead of the latest cyberthreats. As the technical leader for your region's go-to-market strategy, you will guide your team in defining innovative technical solutions that secure customers' key business imperatives. You will be proficient in delivering executive-level presentations and discussions, evangelizing our industry leadership to establish Palo Alto Networks as the preferred cybersecurity partner for your customers. Your Impact * Team Leadership & Development: * Recruit, hire, and develop new Inside Domain Consultants, actively building a bench of top-tier talent. * Develop, coach, and manage your team's performance with clear, specific, and actionable feedback. * Define, create, and monitor individual development plans for your team members to develop into field Solutions Consultants and Domain Consultants. * Drive a culture of excellence, collaboration, continuous learning, and a growth mindset within your team. * Business & Sales Alignment: * Partner with sales counterparts to develop a technical strategy that accelerates growth, identifying key verticals, markets, and solutions for your region. * Act as a business owner by driving value and solutions-selling methodologies within your team. * Understand Palo Alto Networks' strategy and products, serving as the technical leader for your region's go-to-market success, quota attainment, and customer satisfaction. * Technical Excellence & Execution: * Lead and coach your team on successful technical validation efforts, including Proof of Value (POVs), to ensure technical wins. * Supervise Technical Resource Request (TRRs) in assigned region * Cross-Functional Collaboration: * Build and leverage cross-functional relationships with Technical Assistance Center (TAC), marketing, and Professional Services (PS) to drive strategic projects. * Act as an escalation point for pre-sales issues and collaborate with post-sales teams to ensure resolution. * Work with product management and marketing to provide feedback on new feature requests and product improvements based on customer insights. * Strategic Initiatives: * Drive strategic projects to scale the technical sales motion (TSM). * Maintain and update the Technical Engagement Process, including organizational charts and strategic processes. * Drive team collaboration and knowledge sharing, contributing to the Commercial SE Resource Center. * Travel as needed to engage with large accounts and high-stakes deals. Qualifications Your Experience * Proven experience in a pre-sales System Engineer Manager or a similar people leadership role with a coaching-first approach. First time manager acceptable for strong internal candidates with strong coaching and business acumen. * Deep industry knowledge of security product market trends and an awareness of Palo Alto Networks' roadmap and technology development efforts. * Solid understanding of and experience selling, designing, or implementing solutions in one or more of the following areas: NGFW, Network Security, SASE, CASB, Proxy, DLP, CNAPP, and/or SOC Transformation Technologies. * Strong ability to deliver comprehensive security solutions to a diverse customer base. * Experience in leading teams, allocating resources, and managing engagements effectively. * Excellent communication (written and verbal) and presentation skills, with the confidence to lead sessions and present to all levels of a customer hierarchy, from technician to CIO. * A quota-driven attitude focused on the client's best solution by acting as a trusted advisor. * Proficient in English. Additional Information Compensation Disclosure * The compensation offered for this position will depend on qualifications, experience, and work location. * For candidates who receive an offer at the posted level, the starting base salary + commission target is expected to be between $218,600/yr to $300,650/yr. * The offered compensation may also include restricted stock units and a bonus. * A description of our employee benefits may be found on our website. Our Commitment We are problem-solvers that take risks and challenge cybersecurity's status quo. We can't accomplish our mission without diverse teams innovating together. Palo Alto Networks is an equal opportunity employer. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Your Career** The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks' global Managed Security Service Provider (MSSP) ecosystem-one of the company's fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation. **Your Impact** **Data Strategy & Intelligence** + Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics. + Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers. + Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions. + Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities. + Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability. + Design, manage, and optimize incentive programs to boost partner adoption and platform consumption. + Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements. **Program Leadership & Execution** + Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy. + Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms. + Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows. + Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting. + Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams. + Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting. + Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes. **Your Experience** + Proven success in managing data-driven global programs with measurable business impact. + Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling. + Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives. + Exceptional communication and leadership skills in cross-functional, global settings. **Preferred Experience** + 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale. + Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR). + Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation. + Exposure to large-scale IT integrations and BRD development. + Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency. + MBA or advanced degree in Business, Data Analytics, or a related field. **The Team** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud-The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year Ownership of critical issues. This doesn't always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs Develop tools for TAC - For better visibility and troubleshooting Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security Qualifications Your Experience Experience: 8+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..) Experience as an Enablement Engineer or an Escalations Engineer is a plus Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..). Excellent written and verbal communication skills Scripting skills (JS/Python/Powershell) Strong proficiency in both Linux and Windows operating systems Kubernetes implementation and troubleshooting experience is required Experience training internal technical teams is a plus Additional Information The Team Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! **Your Career** This is a highly visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet traffic. A background in troubleshooting or designing modern networks, a good understanding of the behaviors of Internet applications and protocols and strong command of English are the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering Escalations of this type are extremely critical and are driven by the account teams in the field You will speak with executive levels at customers, delivering among other things, discussions about the situation, explaining the root cause or progress toward it, providing status internally, and addressing technical questions during customer interactions **Your Experience** + BE/B.tech or equivalent technical graduation is mandatory or equivalent military experience required + Career level experience in support service, technical support or similar troubleshooting related role + Technical lead in area of expertise related to cyberspace equipment vendor or network security organization + Able to explain complex technical issues to non-technical people + Able to have open discussions on network design, network security and related technical topic **Required Technical Skills** + Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily) + L1-L3 (ISO model) troubleshooting + Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols + Troubleshooting VPNs (IPSec and SSL tunnels) + Pcap analysis (via Wireshark and other tools) + Hardware troubleshooting for telecommunications equipment + C, C++ and python programming languages(Good to have) **Helpful Certifications** + Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc) + Cloud deployment for AWS, GCP, Azure or KVM based solutions) **The Team** Our engineering team is at the core of our products - connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $202,500 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. **Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**