Technical Support Engineer jobs at RingCentral - 311 jobs

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience. **Job Duties and Responsibilities** **Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.** DISH Business has experienced significant growth in the commercial market over the past few years and expects to continue growing, particularly with networking-related technologies in hotels, senior living and college campus housing to deliver our OnStream solution. While exciting as we push new networking technologies, this adds complexity and challenges to our business. As a Technical Support Engineer team manager, you'll be a key member of the DISH Business Product Team focused on supporting a variety of new and legacy video and networking-related technologies. We're looking for someone who is familiar with basic video, networking, and technical concepts and has the drive to learn more. If you like figuring out how products work in a fast paced environment, then this role is for you! leveraging this knowledge to provide support to our DISH Business integration partners, and manage our growing portfolio of products from beta programs through end of life. **Key Responsibilities:** + Manage and scale a Technical Support Engineering team supporting DISH Business's full portfolio of commercial video and internet products, maintaining a high-performing support organization + Mentor, coach, and conduct regular performance reviews; lead hiring, interviewing, and onboarding of Technical Support Engineers to support business growth + Define and execute the strategic roadmap for the Technical Support Engineering team, aligning support capabilities with new technology adoption and DISH Business expansion + Oversee technical operations including lab environments to replicate field issues, root-cause analysis, QA regression/acceptance testing, and escalation to internal development teams and third-party manufacturers + Provide cross-functional technical leadership by supporting Product and Sales teams (RFP responses, pre-installation discussions, product development input, and customer-facing technical support as needed) + Own technical documentation and knowledge management (release notes, manuals, KBs, training modules) while leveraging Salesforce to track all support interactions; participate in on-call escalation and limited travel (≤10%) for critical support and industry events **Skills, Experience and Requirements** **Education and Experience:** + Bachelor's degree and 5+ years of relevant experience (e.g., Computer Science, Network Engineering, or commercial TV installation/operations), with 1-4 years of people management experience + Strong networking fundamentals with proven ability to troubleshoot complex network issues; B2B/commercial technology support experience preferred, especially in hospitality, senior living, or MDU environments + Certified technical education strongly preferred (e.g., Cisco CCNA, CompTIA A+/Net+/Linux+, LPI Linux Essentials); DOCSIS DEP certification a plus + Experience supporting and troubleshooting Android-based set-top box environments, including reading Android debug logs and using ADB + Proficiency in Linux environments, including bare-metal server operations; server administration experience preferred + Working knowledge of RF and QAM distribution concepts, with demonstrated ability to interpret complex technical documentation to drive advanced troubleshooting and resolution **Skills and Qualifications:** + Proven ability to manage multiple priorities, maintain meticulous organization, and drive projects to successful completion + Exceptional verbal and written skills for executive level communication; ability to clearly translate complex technical concepts for a diverse audience (internal teams, partners, and senior leadership) + Ability to learn new technologies and procedures quickly + Strong analytical, troubleshooting, and problem resolution skills + Ability to multitask and be flexible based on the customer and business needs + Can think logically, systematically yet also be creative and think "outside the box" + Proven ability to deescalate, manage, and resolve critical support situations involving high value partners and stakeholders Visa sponsorship not available for this role **Salary Ranges** Compensation: $96,250.00/Year - $137,500.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. DISH Business has experienced significant growth in the commercial market over the past few years and expects to continue growing, particularly with networking-related technologies in hotels, senior living and college campus housing to deliver our OnStream solution. While exciting as we push new networking technologies, this adds complexity and challenges to our business. As a Technical Support Engineer team manager, you'll be a key member of the DISH Business Product Team focused on supporting a variety of new and legacy video and networking-related technologies. We're looking for someone who is familiar with basic video, networking, and technical concepts and has the drive to learn more. If you like figuring out how products work in a fast paced environment, then this role is for you! leveraging this knowledge to provide support to our DISH Business integration partners, and manage our growing portfolio of products from beta programs through end of life. Key Responsibilities: * Manage and scale a Technical Support Engineering team supporting DISH Business's full portfolio of commercial video and internet products, maintaining a high-performing support organization * Mentor, coach, and conduct regular performance reviews; lead hiring, interviewing, and onboarding of Technical Support Engineers to support business growth * Define and execute the strategic roadmap for the Technical Support Engineering team, aligning support capabilities with new technology adoption and DISH Business expansion * Oversee technical operations including lab environments to replicate field issues, root-cause analysis, QA regression/acceptance testing, and escalation to internal development teams and third-party manufacturers * Provide cross-functional technical leadership by supporting Product and Sales teams (RFP responses, pre-installation discussions, product development input, and customer-facing technical support as needed) * Own technical documentation and knowledge management (release notes, manuals, KBs, training modules) while leveraging Salesforce to track all support interactions; participate in on-call escalation and limited travel (≤10%) for critical support and industry events Skills, Experience and Requirements Education and Experience: * Bachelor's degree and 5+ years of relevant experience (e.g., Computer Science, Network Engineering, or commercial TV installation/operations), with 1-4 years of people management experience * Strong networking fundamentals with proven ability to troubleshoot complex network issues; B2B/commercial technology support experience preferred, especially in hospitality, senior living, or MDU environments * Certified technical education strongly preferred (e.g., Cisco CCNA, CompTIA A+/Net+/Linux+, LPI Linux Essentials); DOCSIS DEP certification a plus * Experience supporting and troubleshooting Android-based set-top box environments, including reading Android debug logs and using ADB * Proficiency in Linux environments, including bare-metal server operations; server administration experience preferred * Working knowledge of RF and QAM distribution concepts, with demonstrated ability to interpret complex technical documentation to drive advanced troubleshooting and resolution Skills and Qualifications: * Proven ability to manage multiple priorities, maintain meticulous organization, and drive projects to successful completion * Exceptional verbal and written skills for executive level communication; ability to clearly translate complex technical concepts for a diverse audience (internal teams, partners, and senior leadership) * Ability to learn new technologies and procedures quickly * Strong analytical, troubleshooting, and problem resolution skills * Ability to multitask and be flexible based on the customer and business needs * Can think logically, systematically yet also be creative and think "outside the box" * Proven ability to deescalate, manage, and resolve critical support situations involving high value partners and stakeholders Visa sponsorship not available for this role Salary Ranges Compensation: $96,250.00/Year - $137,500.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.25/Hour

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.75/Hour

(s): 1 Duration: 3 Months+ Education Recommendations Currently a candidate for a bachelor's degree or diploma in Computer Science, Computer Systems Engineering, or a related field with an accredited school in the US. Dell, Omni, Nuage, 77xx, switches and routers IPAM solutions Software Define Networking (SDN) Sysadmin skillset Ansible scripting It would be nice if you also had: Red Hat OpenShift (preferred) or VMware Kubernetes application deployment GCP (preferred) or Public Cloud GitLab, Jenkins, Artifactory API / script development As part of our team, you will: Supporting network equipment, including routers, proxy servers, switches, DNS, and DHCP Design and implement new network solutions and/or improve the efficiency of current networks Help maintain our infrastructure, including dual-stack network design and management, dynamic routing protocols, and load balancing Implement Firewall rules

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.50/Hour

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The Field Support & Integration Engineer, is a key member of ViaSat's Commercial Airline Support team, which helps deliver and maintain ViaSat's best-in-class "ViaSat In-Flight Connectivity" services to our Commercial Airline, Business Jet and Maritime customers. The Field Support & Integration Engineer plays a critical part in the service launch of new customers, supporting system activations and over-the-air system checks for new installations of the ViaSat onboard In-Flight Connectivity (IFC) solution. The Field Support & Integration Engineer ensures that all work is carried out in accordance with ViaSat procedures and airline manuals, following CASA regulations. Additional key responsibilities include providing training, on-site, and remote support to customer maintenance representatives during installation, activation and maintenance of ViaSat IFC equipment, including software loads and updates. This role works in collaboration with ViaSat's customer partners to support and close the daily maintenance issues. Verbal and written interaction with airlines and OEM's are frequent and must be delivered professionally. The day-to-day The Field Support & Integration Engineer works with internal and external customers, and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third party partners & suppliers. This role serves as the POC for all technical and operational matters between Viasat and customers based in Japan. Tokyo is a global aviation hub, offering exposure to international operations, advanced technology, and direct engagement with a leading airline. It requires contributing to shared knowledge, documentation, training of peers and other collaborators, and may require travel to other ViaSat offices, customer locations, and airline maintenance locations up to 50%. The ideal candidate will have a background in commercial aircraft systems, specifically electrical and avionics equipment fixing and testing. The critical nature of the work requires good judgment, initiative and specialized technical expertise to understand problems and develop recommended solutions. This role must be comfortable working both as part of a distributed team, and independently as a remote resource. Prior experience working in a remote/distributed team is a plus. Experience with hardware and software elements involved in IP networking and satellite communications is preferred. Familiarity with UNIX/LINUX configuration, and ability to capture and interpret network traces is a plus. Key responsibilities are: * Serve as regional POC for all technical and operational matters based in Japan. * Assist ViaSat's customers with the planning and execution of maintenance, fixing and repair efforts. * Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft. * Travel to customer maintenance locations on short notice to support fixing and repair operations. * Provide training to maintenance vendors and airline personnel on installation and maintenance of the ViaSat IFC solution. * Assist in regional Asia-Pacific support, EMEA, and United States as required * Ensure all required and preventative maintenance is performed in accordance with company, airline and FAA regulations. * Establish and maintain working relationships with OEM's, airline partners, and third-party maintenance personnel. * Provide remote assistance to support diagnostic checks on ViaSat IFC equipment installed on customer aircraft. * Provide a timely remote response and resolution to any service inquiry related to installation and maintenance. * Ensure all install aids and equipment required to maintain the ViaSat IFC service is available and up to date. * Assist Field Support Manager in the development of improved maintenance and preventative maintenance of the ViaSat IFC solution. What you'll need * Associate's Degree or equivalent in Aircraft Maintenance, Electrical Engineering, Computer Science or other relevant subject area preferred * Ability to interpret technical manuals and schematics including engineering items supporting the installation and repair of the ViaSat IFE system. * Prior experience in a Technical Support or NOC role preferred * Prior experience working in a field support capacity * Experience in IP networking * Prior experience working with Linux/Unix * Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations * Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audience. * Ability to travel up to 75%, including internationally. * Eligible for airport badging, Japan. SIDA - Security Identification Display Area What will help you on the job * Japanese or equivalent certification for aircraft maintenance. * A background in Avionics and Aircraft maintenance. * Prior experience with RF Satellite or Wireless Communication systems * Experience working as part of a distributed team with remote supervision EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. * Associate's Degree or equivalent in Aircraft Maintenance, Electrical Engineering, Computer Science or other relevant subject area preferred * Ability to interpret technical manuals and schematics including engineering items supporting the installation and repair of the ViaSat IFE system. * Prior experience in a Technical Support or NOC role preferred * Prior experience working in a field support capacity * Experience in IP networking * Prior experience working with Linux/Unix * Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations * Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audience. * Ability to travel up to 75%, including internationally. * Eligible for airport badging, Japan. SIDA - Security Identification Display Area The Field Support & Integration Engineer works with internal and external customers, and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third party partners & suppliers. This role serves as the POC for all technical and operational matters between Viasat and customers based in Japan. Tokyo is a global aviation hub, offering exposure to international operations, advanced technology, and direct engagement with a leading airline. It requires contributing to shared knowledge, documentation, training of peers and other collaborators, and may require travel to other ViaSat offices, customer locations, and airline maintenance locations up to 50%. The ideal candidate will have a background in commercial aircraft systems, specifically electrical and avionics equipment fixing and testing. The critical nature of the work requires good judgment, initiative and specialized technical expertise to understand problems and develop recommended solutions. This role must be comfortable working both as part of a distributed team, and independently as a remote resource. Prior experience working in a remote/distributed team is a plus. Experience with hardware and software elements involved in IP networking and satellite communications is preferred. Familiarity with UNIX/LINUX configuration, and ability to capture and interpret network traces is a plus. Key responsibilities are: * Serve as regional POC for all technical and operational matters based in Japan. * Assist ViaSat's customers with the planning and execution of maintenance, fixing and repair efforts. * Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft. * Travel to customer maintenance locations on short notice to support fixing and repair operations. * Provide training to maintenance vendors and airline personnel on installation and maintenance of the ViaSat IFC solution. * Assist in regional Asia-Pacific support, EMEA, and United States as required * Ensure all required and preventative maintenance is performed in accordance with company, airline and FAA regulations. * Establish and maintain working relationships with OEM's, airline partners, and third-party maintenance personnel. * Provide remote assistance to support diagnostic checks on ViaSat IFC equipment installed on customer aircraft. * Provide a timely remote response and resolution to any service inquiry related to installation and maintenance. * Ensure all install aids and equipment required to maintain the ViaSat IFC service is available and up to date. * Assist Field Support Manager in the development of improved maintenance and preventative maintenance of the ViaSat IFC solution.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.75/Hour

Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Job Description Principal Tasks: This is the entry level for the Technical Services Organization - for both the Global and Regional teams Provides Pre and Post Sales Technical Services for Adtran's Channels and End User's, with the appropriate level of support / supervision including: On site and telephone support during normal business hours On-call service outside normal business hours On site, level 3 support outside of normal business hours following escalation from support partners. Assist the customers during system evaluation and qualification trials and demo activities Attend customer sites to install and commission Adtran products inside and outside of normal business hours Administration and maintenance of equipment and tools used for support purposes Documentation and feedback of product and quality issues to Engineering and Production via CRM tools (Salesforce) . Assist repair unit in identifying technical issues and authorizing the return of faulty materials. Create documentation and other tools to proactively educate channels and end users about potentially difficult issues prior to them becoming problems. Develops knowledge of Adtran products, focused on the product family Optical Transport (WDM) - completes the relevant Adtran Certified Engineer courses Supplementary Tasks: Act as primary technical contact to designated customers for Service Delivery Management, including attendance and participation in Contract, Technical and Operational meetings. Other tasks as assigned Customers (Internal & External): All Adtran partners and end users Adtran Sales Adtran Project and Program Management Adtran Quality Assurance Adtran Repair Unit Skills / Qualifications / Training / Experience: Up to 2 Years or greater experience in Technical Support or other technical service related department in the telecom business sector. Good technical background in fiber optics, LAN's, SAN, DWDM, Ethernet, and IP (including routing protocols) and ssh as well as working Knowledge about network management systems Experience with IP based DCN networks Excellent presentation and communication skills Excellent communication and customer interfacing skills Additional Language skills beyond English are beneficial Sitting for extended periods of time Prepared to travel fairly extensively Prepared to do flexible working hours Success Criteria: Self-motivated, thorough, task focused. Ability to quickly acquire new qualifications and develop new skills Excellent presentation and communication skills Excellent communication and customer interfacing skills Ability to recognize and verbalize opportunities to improve workflow. Ability to develop and nurture relationships with internal and external customers. Ability to make calculated judgements based upon experience and given guidelines. Ability to quickly identify, escalate and de-sensitize significant technical issues surrounding the Adtran product family. That is, the ability to address issues before they become problems. Ability to prioritize the tasks appropriately and efficiently

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.25/Year

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour

Tower Support Technician (ST3/4) Future Technologies is a professional services company specializing in technical consulting, planning, design, implementation, and support of innovative communications solutions focused on wireless infrastructures and their accompanying technologies for commercial and military customers around the world. We pride ourselves in our ability to hone-in on unique customer challenges and deliver best-of-breed solutions that meet or exceed expectations. Job Summary: Tower Support Technician (ST3) will work as part of a four-person construction crew or a two-person maintenance team. The ST3 will be responsible for performing various construction and maintenance tasks of communications equipment on vertical assets at elevated heights. ST3 will be assigned to a crew/team and deploy for 6-8 week rotations depending on workload. Construction tasks include: Installing cellular and microwave antenna systems at elevated heights. Terminating, testing, and routing fiber, coaxial, data, and power cables. Aligning and optimization of antennas. Removing end of life equipment from vertical assets. Maintenance tasks include: Troubleshooting communications systems. Testing and repairing or replacing fiber, coaxial, data and power cables. Replacing communication system components. Preventive maintenance of existing communication systems. Site surveys and inspections. Qualifications: Availability to travel nationwide 100%. Availability to work outside normal business hours (i.e., shift work), to include nights and weekends, as needed. Must be punctual and reliable. Possess a valid and current driver's license and be approved to operate a company vehicle. Successfully complete a pre-employment, post-offer drug test and adhere to Future Technologies and customer substance use prevention policies. Successfully complete a pre-employment, post offer background check, including criminal history check, employment history check, and education verification, among other things. Future Technologies will consider criminal history in a manner consistent with applicable federal, state, and local laws. Successfully complete Future Technologies tower training program at required level. Successfully complete all safety training required to perform work at specified location. Ability to follow directions and work as part of a team. Ability to communicate proficiently both verbally and in writing. Ability to read and write. Knowledge of basic mechanical terms and tools. Physical Requirements: Ability to work in remote and challenging locations including, but not limited to rooftops, confined spaces, and all types of geographic locations. Ability to clearly identify specific color schemes. Ability to connect and disconnect various sizes and types of electronic connectors. The ability to use hand tools, power tools and industry test equipment. Standing, Walking and Climbing for extended periods of time. Repetitive Movements for extended periods of time. Push / Pull materials and equipment for extended periods of time. Lift / Carry materials that are an average weight of (50) pounds (6) to (8) hours daily. Ability to climb tall structures (100 feet or more) with an average of 50 lb. load and to work at altitudes of 300+ feet. Readiness to perform these duties in all weather conditions / climates including heat, cold, rain etc. Meet certain weight requirements post-offer, pre-employment and during employment to comply with OSHA regulations and equipment manufacturers safety standards for working at elevated heights; maximum weight to be qualified to climb upon hire is 240 pounds. Waist circumference must not exceed 60 inches measured at the navel as specified by the manufacturer of safety equipment. If you feel that you meet these qualifications and pride yourself on being a punctual, reliable person, with quality workmanship please respond. This Company is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Job Type: Full-time Salary: $18.00 - $23.00 per hour Benefits: 401k and 401k matching Medical, Dental, Vision health benefits STD and LTD Life insurance

TITLE : MCC Technical Support REPORTS TO: Senior Manager/Assistant DOM The MCC Technical Support role is responsible for providing real-time technical assistance and coordination to support aircraft operations, ensuring minimal disruption and maximum fleet availability. This position acts as the primary liaison between flight techs, maintenance teams, vendors, and engineering resources, facilitating timely troubleshooting, repairs, and compliance with regulatory and company standards. The role also includes monitoring and managing chronic discrepancies, repetitive items, and engineering requests to ensure timely resolution and prevent operational impact. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Monitor and support daily flight operations for technical issues affecting the fleet through use of monitoring TRAX and Airbus WorldSkywise application. Provide technical guidance to flight techs and line maintenance during active operations. Coordinate with internal departments, MRO providers, and OEMs to resolve AOG situations. Review and process log page entries, MEL/CDL deferrals, and troubleshooting actions in accordance with approved procedures. Track and follow up on chronic items, repetitive discrepancies, and engineering requests by reviewing the Defect Report in TRAX and Skywise to ensure corrective action plans are implemented. Support Engineering in gathering operational data, troubleshooting results, and part history for chronic/repetitive issues by reviewing the Defect Report in TRAX and Skywise. Assist MCC Controllers in developing action plans for unscheduled maintenance events. Maintain accurate records of all communications, actions taken, and follow-up requirements during operational events. Ensure all maintenance actions meet FAA and company requirements. SKILLS AND QUALIFICATIONS: Airframe & Powerplant (A&P) Certificate or equivalent aviation maintenance background. Minimum 3 years' experience in aircraft maintenance, technical operations, or MCC environment. Strong understanding of MEL/CDL procedures, troubleshooting processes, and aircraft systems. Knowledge of chronic/repetitive defect tracking and engineering request processes. Excellent communication skills for coordination with crews, vendors, and internal departments. Ability to work under pressure in a high-paced operational environment. Proficiency in maintenance tracking systems (e.g., TRAX, AMOS, or similar) and MS Office Suite. PREFERRED QUALIFICATIONS Previous experience in an MCC role for Part 121 or Part 135 operations. Experience with Airbus aircraft types. Familiarity with FAA regulations and reporting requirements. Multilingual communication skills (Spanish, French, etc.). WORK CONDITIONS AND SPECIAL REQUIREMENTS Must be able to work rotating shifts, including nights, weekends, and holidays. Occasional travel may be required to support operations. Ability to remain on headset or phone for extended periods during operational events. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Handles the ACCESS network for Wireless, Wireline including facilities operation and maintenance. Providing first line maintenance field support and restoration for access and CORE equipment, OSP fiber and fiber and facility management support. * Preferably a Licensed Electronics Engineer * With Good Moral Character * Must be physically and mentally fit * Preferably with experience in IP network * Preferably know how to drive 4 wheel vehicle * With or without experience in Telecom Industry * Must be a resident of Laguna Province * Willing to be augmented and relocated in other areas as needed * Willing to work on Heights (tower), nights, weekends, and holidays Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Job Description Join the team that connects California to the world - advancing education and research statewide by providing the world-class computing network essential for innovation, collaboration, and economic growth. Our organization operates the California Research and Education Network (CalREN), a high-capacity computer network with more than 8,000 miles of optical fiber. The network serves over 20 million users across California, including the vast majority of K-20 students, together with educators, researchers, and individuals at other vital public-serving institutions. Bring your IT career and technical expertise to help support the California Research and Education Network (CalREN), a high-bandwidth, fiber-optic network that serves over 20 million users. CENIC is a nonprofit governed by its member K-12 schools, libraries, community colleges, universities, and other public-serving institutions. Its mission is to advance education and research by providing a world-class network essential for innovation, collaboration, and economic growth. **We are looking for Network Engineers at various levels: mid-career > senior > technical expert > and leadership roles! Please see our career center for other positions available.** POSITION SUMMARY: Reporting to the Lead Network Engineer, the Network Engineer II of Operations provides operational support for CENIC's advanced services network to advance CENIC's organizational goals and objectives of a high-performance, open, and secure network. ESSENTIAL FUNCTIONS: Monitor Proactively monitoring the CENIC networks to detect and resolve problems and ensure uninterrupted operations of the networks. Review turnover reports, scheduled maintenance, and the general state of the network. Participate in a daily triage schedule to investigate monitoring alarms, respond to new requests, and answer incoming calls. Troubleshoot Problem troubleshooting and resolution, including interaction with carriers, vendors, and CENIC's senior-level engineering group Serve as the point of contact for major incidents involving multiple sites or backbone services and determine the best course to resolution. Take ownership of complex problems involving our member sites or backbone services. Draft clear and concise announcements for network outages. Investigate, document, and perform root cause analysis of incidents or complex problems. Compile post-mortem reports to be shared with leadership and members, identifying areas for improvement. Evaluate all risk exposures and collaborate with teammates on the best paths to resolution. Customer Service Problem troubleshooting and resolution with CENIC associates. Respond to service requests via phone and ticketing system. Provide members with support aligned with CENIC's missions and values. Maintenances Planning, evaluating, and executing network maintenance activities Adhere to change enablement policies and exercise sound judgment when conducting maintenance. Draft Methods of Procedures (MOPs) in accordance with standards. Assist the network administrators in coordinating the shipment of equipment to network member sites. Subject Matter Expert Serve as a subject matter expert for a particular technology used on CalREN or a toolset that Operations utilizes. Stay current on emerging trends by self learning and collaborating with the engineering team. Ensure documentation is current and updated; provide training to the team when needed Documentation Participation in updating and revising policies, procedures, technical reports, documentation, and internal training material Maintain accurate inventory for network equipment Continuous Improvement OKR Execution: Sets, monitors, and achieves OKRs that align with organizational goals. Identifies and implements data-driven enhancements to processes, systems, and outcomes. Tracks progress, adjusts plans as needed, and ensures measurable results. KEY SUCCESS FACTORS: Think logically through issues, using best judgment and practices, including seeking guidance from the team when necessary. Communicate effectively with team members through ticket entries, daily check-in calls, and Slack channels Communicate effectively via phone and email with network contacts, hardware, and telco partners. Prioritize multiple demanding events along with daily tasks. Exercise sound judgment when handling issues, responding to associates, and when to escalate to leadership. Willingness to work any shift (including weekends & graves), as assigned, and to rotate shifts and schedules as assigned. Complete Objectives Key Results (OKRs), while continuing to Work independently to develop solutions adhering to policies and procedures. Able to perform risk assessment and mitigation to avoid negative impacts. Continuous open collaboration with teammates and other members in the organization. Uphold the mission and values of Network Operations and CENIC. Ability to consider, understand, and prioritize security (and privacy, where applicable) principles, practices, and procedures in all aspects of your role with CENIC. REQUIRED EDUCATION AND/OR EXPERIENCE: 2 years in a network operations environment in support of customer networks OR 2 years in a technical support role interacting with contacts via phone and ticketing system AND Hands-on experience with live production Cisco or Juniper network devices Administer and configure Cisco and Juniper routers/switches, implement firmware changes, perform hardware maintenance, and software upgrades. Experience working with layer three routing protocols Troubleshoot router/network performance problems on a live production network Troubleshoot circuit problems for commercially lit services and self-lit dark fiber services Prepare announcements for maintenance activities or network outages Understanding of network security, secure configuration of network devices, and the use of network devices to secure networks of computing systems, including configuring and maintaining ACLs, knowledge of firewalls, and intrusion detection systems. Experience with installing, upgrading, and securing network equipment and services PREFERRED EDUCATION AND/OR EXPERIENCE: Cisco CCNP or JNCIA-SP certification Direct experience in network configuration, management, and operations Experience with optical transmission systems such as DWDM Experience working and designing advanced routing protocols such as BGP. Working knowledge of MPLS-SR and L2VPNs Experience in a university and/or research environment WORK ENVIRONMENT: This position operates in a professional office environment with standard office equipment, including computers, telephones, photocopiers, and filing cabinets. WORK HOURS: Network Operations is a 24-hour, 7-day-per-week, 365-day-per-year operation. An employee's regular work schedule is four ten-hour days on any of the seven days in the week, based on CENIC's business needs. WORK AUTHORIZATION: Documented Proof of identity and legal eligibility to work in the United States. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. CENIC does not offer STEM OPT training opportunities and cannot complete Form I-983. WHY WORK AT CENIC? Company Culture: Small teams and a collaborative environment provide the opportunity to make a significant impact in a small organization. Community Engagement: We work with research and education institutions in the largest state economy in the United States. Your work has meaning. Generous Health Benefit Package : We value our employees' wellness. We offer a variety of medical, dental, and vision benefits. We have you covered with life, short-term, and long-term insurance. We also offer pet insurance at a discount. Paid Time Off: We offer liberal vacation and sick leave, plus 15 paid holidays. Investment in Your Future: CENIC contributes to your 403(b) even if you don't. We also offer matching contributions. Pre-tax and Roth options are also available. Direct applicants only. No recruiters. CENIC is an equal opportunity employer - Vets/disabled

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $23.00/Hour

Love your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Network Operations Engineer, Access - Metronet POSITION SUMMARY: The Network Operations Engineer, Access is a Subject Matter Expert (SME) in an associated area of the Network. This position primarily provides support for the operational network (NOC & call centers) but also interfaces with the engineering department and equipment vendors. The Engineer develops process and procedures for introduction of new equipment into the network, High level performance monitoring, and development of Tier 1 & Tier 2 capabilities. SME focus areas include IP & Routing, Voice, and PON Access network. ESSENTIAL JOB FUNCTIONS: * Support and resolve of the most difficult or advanced network problems using expert level troubleshooting and analysis methods. * Produce and peer review MOPS for complex changes on the network. * Perform proactive monitoring, configuration management and fault resolution of complex problems. * Provide training, assistance, and support for the NOC. * Performs customer advocate duties while maintaining a positive and professional manner, especially during high stress situations. * Works in conjunction with internal technicians and external service providers/engineers to troubleshoot and resolve issues. * Contribute toward departmental and company goals and objectives. * Other duties as assigned. JOB QUALIFICATIONS AND REQUIREMENTS: * 5-7 years of experience in Network Operations, Engineering, or Field Service within the telecommunications industry. * Bachelor's degree in Telecommunications, Electronics, Computer Science, or equivalent experience. * Expertise in at least one SME focus area: IP & Routing, Voice, or Video, with strong knowledge of Ethernet and IP protocols. * Hands-on experience with EMS, NMS, ticketing systems, and network management tools. * Solid understanding of IP networking, TCP/IP protocols, routing, and switching. * Required experience with Nokia, Adtran, and Calix OLTs; Cisco and Juniper equipment preferred. * Familiarity with Nokia Altiplano, Nokia AMS, Adtran AOE/Mosaic, and Calix CMS platforms. * Ability to thrive in a dynamic environment and adapt to changing priorities. * Willingness to work on-call, maintenance windows, and rotating shifts as needed. * Strong verbal and written communication skills; excellent interpersonal skills for customer and vendor interactions. * Technology and equipment certifications strongly desired; experience working with LECs and other carriers preferred. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-EO1