Post job

Rise, Inc. jobs in Mesa, AZ

- 59 jobs
  • Customer Relations Specialist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS Customer Relations Specialist assist in standardizing the quality of outgoing communications and maintaining incoming/ outgoing calls as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. This position will also conduct a variety of other company-wide administrative support tasks. This position is uniquely important as it will often be the first point of contact our customer has with Acumen. * Interacts daily by phone and electronically with persons of various levels of educational backgrounds and authority. * Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company. * Analyzes, tracks, thoroughly researches and resolves all customer inquiries. * Processes incoming and outbound paperwork and electronic communication through manual data entry into several databases with high accuracy. * Registers potential and existing customers using several data bases with high accuracy. * Receives, researches, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature. * Processes documents to update and maintain files and records. * Maintains a complex filing system. * Works well independently with limited supervision. * Ensures all incoming paperwork and communication is processed by following Acumen, Medicaid, state and program guidelines. * Uses strategic thinking and maintains a calendar of deadlines in order to prioritize independently according to urgency, and agreed upon timelines, or as otherwise instructed by the Manager or Supervisor. * Demonstrates a working ability to comprehend all internal/external applications, software, Medicaid guidelines, and contract, state and program guidelines. * Demonstrates the ability to work well with numbers; must read and comprehend data in order to effectively relay information to internal and external persons. * Ability to handle conflict, difficult customers, and also present the skills necessary to de-escalate a given situation. * Demonstrates the ability to work within a fast changing and fast paced work environment. * Retrieves messages and will return calls; escalated issues will be delivered to the appropriate Supervisor. * Review and process emails, will escalate when needed. * Follow all processes related to position and assigned duties. * Document new processes as requested by the Manager or Supervisor. * Identify and share opportunities for process improvements and improved working conditions. * Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met (as approved by Manager or Supervisor). * Achieve call quotas as determined by the Manager or Supervisor. * Perform other work-related duties as assigned, or change priorities as instructed by Manager or Supervisor. * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
    $33k-40k yearly est. 14d ago
  • Senior Database Administrator

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Senior Database Administrator serves as a subject matter expert and technical leader, overseeing the architecture, performance, security, and reliability of our data platform resources. As a senior member of the DCI Engineering team, this individual will spend their time managing the performance, reliability, and availability of production and non-production databases used across the DCI Software product line. The Senior Database Administrator will be the ultimate escalation point for complex data platform performance, availability, and security issues, and will play a key role in ensuring the scalability and sustainability of our data infrastructure. * Lead the design, implementation, and maintenance of data platform solutions, ensuring alignment with business requirements and industry best practices * Serve as a technical guide to other SQL analysts and engineers, providing training, knowledge sharing, and technical guidance * Develop and maintain comprehensive documentation of database architecture, configurations, and operational procedures * Collaborate with cross-functional teams, including software development, application support, and infrastructure, to ensure seamless integration of database services * Manage security of data platform resources, implementing security best practices and access controls to protect sensitive data * Lead cost optimization efforts regarding data platform resources, identifying opportunities for efficiency improvements and cost reductions * Participate in the evaluation and selection of new database technologies and tools, ensuring alignment with business needs and technical requirements * Stay up-to-date with the latest database technologies and trends and proactively identify opportunities to leverage new features and capabilities * Use Power BI and SSRS to create and maintain reports on data needed for customers and internal personnel. * Assist SQL analysts and other report writers with training and guidance for data reports * Drive automation initiatives to streamline database administration and data reporting tasks and improve operational efficiency * Receive, assess, and categorize escalated issues using DCI's ticketing and issue management tools * Perform regular regression analysis across all environments to identify poor-performing queries and identify potential issues before customer impact * Perform pre-release performance review in both UAT, and production post-deployment * Evaluate and monitor index utilization and strategy, implementing solutions on an as-needed basis * Propose and lead cost reduction efforts in regard to data platform resources * Identify and tune bottleneck queries (high IO, CPU, record count, run time, execution count) * Proactively identify and address security vulnerabilities and scalability limitations within the data platform * Perform database baselining, benchmarking, performance analysis, and tuning functions * Assist in process development and enhancement in accordance with ITIL best practices * Act as a technical escalation point for the software development and application support teams * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at DCI, the Data Services team will support the secure design, development, security installation/configuration, and remediation of computer hardware, software, systems, networks, printers, scanners, and cloud properties. Additionally, these positions will support the proper conduct of incidents, responses, and investigations.
    $116k-149k yearly est. 14d ago
  • Human Resources Specialist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Human Resources Specialist supports the Human Resource (HR) function for the Acumen and DCI family by handling a wide range of HR related tasks including: onboarding, employee records, reporting, compliance, and support to managers and employees. * Creates and manages the Offer Letter process for new hires and internal transfers * Conduct new employee HR orientation * Owns all pre-hire correspondence to new hires, payroll, and managers * Manages the background screening process and online investigations (OIG/SAM) * Manages new hires profile set up in HRIS and time keeping systems * Completes and processes Forms I-9 and E-verification for new hires * Prepare and maintain employment records related to events, such as hiring, termination, leaves, and internal transfers while using the HR management system software * Maintain and update HR documents, such as organizational charts, trackers, employee handbooks or directories, or performance evaluation forms * Owns responding to frequently asked questions via the HR Email from new hires, active or termed employees, and managers relative to standard HR policies, benefits, HR processes, etc. in a timely manner * Management of the Performance Review Process for employees and managers * Assists and maintains with the tracking and the process for internal movements * Coordinates and assists with the Employee Recognition program * Analyze employment-related data and prepare required reports * Assist with special HR projects * Management of OSHA and labor compliance * Assist with the development and delivery of trainings related to HRIS system and HR processes and compliance * Performs other work-related activities or tasks as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.
    $35k-47k yearly est. 9d ago
  • Operations Manager - Payroll

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Payroll Manager will provide day-to-day leadership of the Payroll Department which ensures the swift and accurate completion of pay for employees and vendors of Acumen clients and help facilitate clients freedom, choice, and opportunity. The Payroll Manager will be in charge of organizing and overseeing any updates, changes, or onboarding needs of the company payroll processes and systems. They will perform duties that require an understanding of payroll policies, compliance, and procedures with a strong level of customer service. The ideal candidate has managerial and leadership experience and will be in charge of supervising and delegating responsibilities to an assistant payroll manager, payroll leads, and processors. * Facilitates the development and implementation of all Payroll specific policies and procedures in compliance with all federal, state, and local legal requirements including DOL and IRS compliance. * Provides leadership, supervision, coaching, feedback, development, and discipline (as necessary) to the Payroll team that consist of 2+ direct reports and numerous indirect reports, and acts as role model within organization. * Ensures that Payroll members effectively perform the essential functions of their positions while meeting and/or exceeding all customer and contractual expectations and requirements. * Promotes quality assurance, and ensures all necessary controls are in place within the Payroll department. Facilitates timely corrective and preventive actions to address all quality, training, and performance issues. * Consistently identifies opportunities for improvement and works with the VP, Operations to identify, test, and implement short-term and long-term resolutions (including process improvement, new technology and training of team members). * Overall responsibility for the management of the department budget and ensures that resources are available to meet contractual responsibilities. * Openly and proactively communicates relevant business information (i.e. new business, new policies, expectations) to direct reports through regular one-on-ones and performance management policies and procedures. Open and proactive communication to indirect staff (where applicable) through regular departmental meetings. * Participate in cross-departmental meetings and facilitate effective cross-departmental communication. Represent the best interests of Acumen and the clients served when interacting with all stakeholders. * Use strategic and solutions-oriented thinking to complete multiple tasks. * Ability to prioritize and meet rigid deadlines. * Able to occasionally work other than typical work hours to meet high volume demands. * Ensure proper escalation to senior management where appropriate * Performs all other job-related duties as assigned. * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
    $36k-48k yearly est. 14d ago
  • Supervisor- Adult Group Home

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Gilbert, AZ

    RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession. We are currently in a search to hire a Group Home Coordinator/Supervisor for our adult ID/DD group home in Gilbert, Arizona. The Coordinator is considered a safety sensitive position and ensures smooth day-to-day operations of the group home program, supports a high quality of life for those individuals in residence and that each individuals person-centered needs are supported within the group home. This is a great opportunity for a dedicated professional experienced in developmental disabilities to provide leadership and support to our Direct Support Professional staff and the people we serve and support. Some exciting responsibilities with this position are: * Responsible for the management and support of our residential group home program by implementing the RISE mission, vision and values and includes making a positive impact on the support and running of the group home * Responsible to recruit, hire, coach, train and supervise Direct Support Professionals (DSP) along with performance management of Direct Support Professional (DSP) staff in the home * Overseeing and managing details of company and program records * Complete and maintain payroll and billing documentation accurately and within designated time frames * Ensuring programs meet licensing/survey requirements and contractual compliance * Demonstrate competency in financial and budgetary issues * Ensure that people are assisted (as relevant to the person) with supports of daily living, accessing the community, medication and medical issues when indicated, and frequently interacts with people receiving support * Ensures that a clean and safe environments are maintained and that support provided meets expectations of all policies and procedures; complies with all AZ Department of Economic Security. Division of Developmental Disabilities and other relevant licensing requirements * Ensures compliance with all RISE and AZ State DDD regulations and policies
    $31k-38k yearly est. 14d ago
  • Direct Support Professional Group Homes

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions. We are seeking Direct Support Professionals who are passionate about working with individuals with disabilities. This includes but not limited to: assisting people with daily living, hygiene, meal prep, mobility, and behavioral supports. We have openings to work in a variety of capacities and settings, including residential homes, day programs and supporting those in the community or in their own home.
    $30k-37k yearly est. 14d ago
  • Senior Principal Solution Engineer

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Direct Care Innovations (DCI) is a Software as a Service (SaaS) provider offering a state-of-the-art business management platform designed uniquely for Medicaid service providers. Our software gives providers the power of their data through automation to reduce overtime, increase utilization, and control their budget. This allows us to achieve our mission of providers being able to put money back in the hands of direct care workers. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. All of this makes DCI a great and fulfilling place to work. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The primary responsibility of the Principal Solution Engineer is to serve as an expert level technical resource overseeing the architectural design and implementation of software and technologies at DCI Software. As a member of the DCI Engineering team, this individual will spend their time contributing to high quality, testable software solutions used across the DCI Software product line. The Principal Solutions Engineer will serve as a technology-leader, and be the final escalation point for production issues and serve as a primary decision maker of technology choice across the DCI Software product line. * Work with software development, QA, and DevOps teams to produce high quality technology solutions * Lead autonomously, designing and developing solutions to DCI Software's biggest technical challenges * Designing, modifying, developing and implementing software solutions * Building modern, architecturally sound components, tools and applications to meet mission-driven strategic business goals * Infusing quality of service characteristics, such as scalability, manageability and maintainability, into distributed frameworks to create or expand business or technical capabilities * Employing industry best practices to evaluate, correct and prevent vulnerabilities during the software development process * Serving as a peer-leader, encouraging a culture of innovation and accountability while adhering to Agile best practices * Research and prototype new or alternative software solutions to improve the quality of our developed products * Assist in process development and enhancement in accordance with ITIL best practices * Additional projects or duties as assigned * ALL DCI employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. This position is expected to exert the utmost care, due diligence, and ensure the proper compliance for all computer, server and cloud systems. This position is trusted to ensure proper protections for all sensitive information created, stored, transmitted and otherwise processed by supporting barriers deterring unauthorized access, recognizing and reporting problems that are uncharacteristic of business activity and known and as-yet unrecognized vulnerabilities and risks in hardware and software. This position will support the management and monitoring of any attacks and intrusions, forensics and subsequent activities.
    $91k-142k yearly est. 14d ago
  • Internal Payroll Manager

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    The Internal Payroll Manager will oversee and supervise the organization's payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations. The Payroll Manager will provide day to day leadership of their respective operational functions. * Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions * Oversees the daily workflow of the department * Oversees the development of standards for the measurement and effectiveness of all processes within their respective department * Provides timely, accurate and complete reports on the performance of their department * Prepares reports and performs audits through tools provided by compiling information necessary to teach and mentor payroll specialists * Ensuring Payroll Specialists have the training and tools they need to perform their jobs to the best of their ability * Facilitates timely corrective and preventive actions to address all quality, training and performance issues * Resolves payroll discrepancies by collecting and analyzing information * Provides payroll information by answering second level escalated calls when necessary * Provides leadership, supervision, coaching, feedback, development and discipline (as necessary) to their own functional team(s) and acts as role model within organization * Maintains payroll operations by following policies and procedures and reporting needed changes * Manage staff including but not limited to, scheduling, training, mentoring, hiring, performance management and conflict resolution * Maintains employee confidence and protects payroll operations by keeping all information confidential * Responsible for correctly setting up and managing garnishments * Responsible for accurately locking payroll batches, processing pre notes, ACH returns and returned checks * Promptly and accurately monitor requests for stop payment/reissues and accounts payable check requests * Successfully performs all payroll functions and is highly motivated to develop management and people skills to contribute to greater company success * Is open to and seeks out training opportunities that will support their own skill and management development * Identifies and facilitates quality and process improvements within the department * Train new employees to successfully perform the most accurate and efficient payroll process * Delegate work and accomplish the goals of the department * Prepare and deliver performance reviews to the team * Ability to handle escalated customer inquiries via phone and e-mail in fast-paced environment * Ability to prioritize and meet rigid deadlines * Uses strategic thinking to complete multiple tasks * Performs all other job-related duties as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
    $50k-71k yearly est. 14d ago
  • Pediatric Speech Therapist - FT

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    RISE Pediatric Therapies is a growing organization that provides support to families of children birth to three years of age with disabilities or special developmental needs, helping them to build on their child's strengths, and to enhance and promote the child's growth, development and learning skills in their natural environment. We are seeking SPEECH LANGUAGE PATHOLOGIST to hire as independent contractors! The Speech Language Pathologist is responsible for providing evaluations, assessments, and ongoing therapy for children birth to three years of age. The Speech Pathologist will work as part of a comprehensive multidisciplinary core team in order to provide screenings, assessments, planning, and on-going services in collaboration with the child's family, medical providers and other community representatives. The Pathologist will participate in a variety of meetings such as attend Core Team meetings, one-on-one family sessions, participate in Individual Family Service Plan meetings to name a few. The support and services the Pathologist provides are conducted in a natural environment (typically home, daycare, park, etc.), in context of the family's typical routines and activities so that information is meaningful and directly relevant to supporting the child. Candidates must be open to a flexible schedule, be willing to work evenings or weekends as needed for service provision to families and travel to attend meetings, training and to provide services in a natural setting in and around the Maricopa City area.
    $53k-70k yearly est. 14d ago
  • Operations Analyst

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Operations Analyst is cross-functional project leader focused on enhancing the profitability and efficiency of the company. This analyst role drives strategic improvement and cross-functional collaboration projects by leveraging data analysis, process design, and performance metrics to optimize cash flow and supporting Acumen's long term financial health. Advanced Data Analysis and Reporting: * Leverage tools like Excel and Power BI to create reports that surface insights, track trends, and support data- driven decision-making, with a focus on identifying actionable opportunities for efficiency * Setting and monitoring key performance indicators and communicating outcomes and risks * Maintaining Power BI workspaces, applications and permissions * Monitoring refresh schedules, troubleshooting issues and maintaining data integrity of existing reporting products Process Evaluation: * Serve as a strategic partner to operational teams by understanding challenges faced and proposing technology solutions to improve efficiency or accuracy * Document current state processes identifying pain points, bottlenecks, inefficiencies and risks * Utilize strong root cause analysis (RCA) skills to identify system or process issues, providing actionable insights and solutions to improve overall efficiency and accuracy in billing and claims processes Process & Technology Design: * Support, and in some cases lead, the implementation of new processes, ensuring alignment between systems, people and data * Develop and document future-state process designs that align with business goals and best practices * When short-term technology solutions are needed, build out solutions using available resources such as Excel, Power Automate and Power BI * Create process documentation, lead education and spearhead communications for new process implementations * Facilitate process reviews and team retrospectives to capture lessons learned and continuously improve execution * Build reporting to capture key performance indicators to measure performance trends of new processes Operational Excellence, Risk & Change Management: * Build and leverage strong operational relationships across departments to understand business challenges, influence decision-making and drive the adoption of new processes and systems * Identify operational risks and control gaps, and collaborate with operational teams to measure and mitigate risk * Serve as a champion for change, helping teams adopt new processes, technology and reporting tools * Facilitate education and feedback sessions to ensure cross-functional alignment, opportunities for feedback and foster a culture of continuous improvement
    $41k-53k yearly est. 14d ago
  • Quality Compliance Manager

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Manager of Quality and Compliance promotes contractual compliance and interprets Medicaid, State and Federal funding regulations as it relates to our business. This role involves developing, implementing and maintaining effective quality management processes and systems. * Independently manage and prioritize multiple projects at once and makes decisions about their relative priority at any given time * Facilitate cross-department participation to compile accurate documentation needed for timely responses to Audits, Subpoenas and RFI, while maintaining detailed records as they relate to the request in compliance with HIPAA and contract requirements * Package audit results, identify trends and provide feedback for internal quality improvement projects. * Oversee the complaint process for tracking and trending purposes and conducts reviews of quality issues and client concerns for trends * Assists departments with the development of corrective and preventative actions necessary to resolve further issues * Develops and maintains programs and systems through internal self-audits to ensure the organization complies with all policy, process and contract requirements * Leads quality improvement and compliance endeavors with a disciplined and structured problem solving approach that aligns to business priorities * Evaluate internal and external audits and surveys to measure organizational success and establish future goals to improve customer satisfaction * Identify, evaluate and analyze the impact of state legislative and regulatory issues and advise management on impact/risks * Upon request will review and analyze laws, regulations, insurance and contracts to identify organizational requirements and guide internal compliance efforts to satisfy those requirements * Stay up to date with industry trends and regulations to ensure the company remains compliant * Communicate key risks and audit results to all levels of leadership to drive awareness and/ or organizational change * Train, coach and support staff on quality and compliance procedures to drive team performance * Facilitation of all compliance efforts to maintain contractual regulations * Other duties as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
    $53k-77k yearly est. 14d ago
  • Software Development Manager

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Direct Care Innovations (DCI) is a Software as a Service (SaaS) provider offering a state-of-the-art business management platform designed uniquely for Medicaid service providers. Our software gives providers the power of their data through automation to reduce overtime, increase utilization, and control their budget. This allows us to achieve our mission of providers being able to put money back in the hands of direct care workers. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. All of this makes DCI a great and fulfilling place to work. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Manager of Software Development will be responsible for managing the team of software developers responsible for creating customized software solutions such as web services, mobile app development, user interfaces, coding programs, and databases while managing the maintenance of each. They will have a working knowledge of wireframes, code review, ERD diagrams, decision tree documentation, and lead development. The ideal candidate will contribute to the architecture and design of solutions based on current and future requirements. They will be responsible for code review as well as database architecture and oversite. We are looking for an analytical and results-driven technician who possesses a strong understanding of systems automation and interface, software, and system architecture. * Manage the team responsible with designing, developing, and installing software solutions and required for the DCI application. * Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. * Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. * Responsible for relational database design. * Follows the software development lifecycle. * Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. * Prepare and install solutions by determining and designing system specifications, standards, and programming. * Improve operations by conducting systems analysis and recommending changes in policies and procedures. * Ensure systems integration with all APIs presently used and in future opportunities. * Protect operations by keeping information confidential. * Provide information by collecting, analyzing, and summarizing development and service issues * Hiring and training development team, managing teams of developers or vendors while adding to our culture and creating a winning atmosphere. * Solid understanding of Computer Science concepts and modern software architecture and development principles * Knowledge and experience with CRM technologies. * Recognized expert in multiple technological areas or disciplines. * Agile software development knowledge and experience. (i.e. Scrum, Kanban, etc.) * Strong knowledge and experience with Agile Best Practices / Scrum methodologies * Deep understanding of all phases of the SDLC, with hands-on experience in multiple development languages * Solid business and financial acumen. Responsibility for a large budget with a demonstration of on-time delivery, on budget, per promised scope, and meeting or exceeding quality expectations. * ALL DCI employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. This position is expected to exert the utmost care, due diligence, and ensure the proper compliance for all computer, server and cloud systems. This position is trusted to ensure proper protections for all sensitive information created, stored, transmitted and otherwise processed by supporting barriers deterring unauthorized access, recognizing and reporting problems that are uncharacteristic of business activity and known and as-yet unrecognized vulnerabilities and risks in hardware and software. This position will support the management and monitoring of any attacks and intrusions, forensics and subsequent activities.
    $95k-138k yearly est. 14d ago
  • A/R Specialist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The AR Specialist is responsible for ensuring accurate and timely full cycle accounts receivable billing, payments, and collections within Acumen for reimbursement. This individual will provide these services to a variety of funding sources as determined and directed by the various program contracts * Accurate and timely preparation of electronic and/or hardcopy medical claims for a variety of funding sources * Maintain, create, and update Excel spreadsheets for funding sources * Import billings and post payments into accounting software within rigid timelines * Determine and initiate action to resolve denied invoices and all ancillary collection processes * Stay up to date and implement all contract changes and updates * Develop and maintain good relationships with internal and external customers * Provide feedback and suggestions for improved systems and efficiencies * Maintain customer confidentiality * Adhere to all accounting policies, procedures, and guidelines * Perform other job-related duties as directed by the supervisor * Research and problem solve independently on a case by case basis * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly
    $32k-38k yearly est. 14d ago
  • Quality & Compliance Specialist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Quality and Compliance (QC) Specialist must maintain a detailed understanding of all current AFA contracts, as well as a basic understanding of all functions within Operations in order to assist with high priority issues and projects that require a quick turnaround. They must have the ability to gather information and research contract compliance issues in order to support Quality and Compliance, Program Managers, and Operations teams. The QC Specialist will assist the Quality and Compliance Department with responding to internal and external requests for information, audits, subpoenas, complaints, and surveys. This person must have excellent project management skills, and be able to foster a cohesive company-wide-team approach to quality improvement. * Maintain detailed understanding of all current AFA contracts and provider manuals, acting as a contract/manual subject matter expert * Act as a liaison between the Program Managers/ Executive Directors and Operations teams, communicating and helping to resolve any issues concerning contract /legislative changes, contract deliverables, quality concerns, and other various issues that may directly impact the customer or Acumen, Inc. * Serve as contract administrator, focusing on successful completion/implementation of all contract deliverables, including: state audits; emergency management, internal trainings on state and program requirements/business rules, internal reporting of survey results and implementation of any corrective action plans, and coordination with appropriate state/program on Requests for Information and other communications. * Document management, including forms, program communication, manual updates, and fact sheet updates. * Identify and develop action plans and/or efficiencies in response to trends and risks across states and programs * Independently manage and prioritize multiple projects at once and makes decisions about their relative priority at any given time * Facilitate cross-department participation to compile accurate documentation needed for timely responses to Audits, Subpoenas and * RFI, while maintaining detailed records as they relate to the request in compliance with HIPAA and contract requirements * Package audit results, identify trends and provide feedback for internal quality improvement projects * Oversee the complaint process for tracking and trending purposes and conduct reviews of quality issues and client concerns for trends * Assist departments with the development of corrective and preventatives actions necessary to resolve further issues * Research, develop, and maintain systems to ensure the organization complies with all policy, process, contract, and regulatory requirements * Lead quality improvement and compliance endeavors with a disciplined and structured problem solving approach that aligns to business priorities * Develop project plans and schedules * Develop internal and external audits and surveys, then analyze and report results to measure organizational success and establish future goals to improve customer satisfaction * Provide staff training and tracking in support of meeting contractual training requirements as needed/requested * Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met * Perform other work-related duties as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly
    $34k-47k yearly est. 14d ago
  • Director of Software Development

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Mesa, AZ

    ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Director of Software Development leads the Enterprise Solutions Engineering team. They play a key role in shaping the future of the team, its structure, and its technical direction. They support integrations and scale technology to meet evolving client and business needs. * Lead and mentor software engineers and technical leads across multiple projects * Partner with leadership to restructure and evolve the Enterprise Solutions Engineering team * Own the technical roadmap for enterprise solutions, ensuring scalability, performance, and security * Collaborate cross-functionally with product, implementation, and client success teams to deliver client-focused solutions * Drive agile development practices, code quality standards, and continuous improvement * Oversee integrations with third-party platforms and internal systems * Manage resource planning, hiring, and team development * Provide technical leadership in architecture, design reviews, and strategic planning * Ensure alignment with compliance, data privacy, and security standards * Perform all other job-related duties as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
    $128k-184k yearly est. 14d ago
  • Pediatric Physical Therapist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Surprise, AZ

    RISE Pediatric Therapies and Therapy for Developmental Disabilities, LLC is a growing organization that provides support to families of children birth to three years of age with disabilities or special developmental needs, helping them to build on their child's strengths, and to enhance and promote the child's growth, development and learning skills in their natural environment. We are seeking PEDIATRIC PHYSICAL THERAPIST to hire as independent contractors! The Pediatric Physical Therapist is responsible for providing evaluations, assessments, and ongoing therapy for children birth to three years of age. Therapists will work as part of a comprehensive multidisciplinary core team in order to provide screenings, assessments, planning, and on-going services in collaboration with the child's family, medical providers and other community representatives. Therapists will participate in a variety of meetings such as attend Core Team meetings, one-on-one family sessions, participate in Individual Family Service Plan meetings to name a few. The support and services the Therapists provides are conducted in a natural environment (typically home, daycare, park, etc.), in context of the family's typical routines and activities so that information is meaningful and directly relevant to supporting the child. Candidates must be open to a flexible schedule, be willing to work evenings or weekends as needed for service provision to families and travel to attend meetings, training and to provide services in a natural setting in and around the Phoenix and/or West Valley cities.
    $55k-68k yearly est. 14d ago
  • Supervisor- Adult Group Home- West Valley

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Surprise, AZ

    RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession. We are currently in a search to hire a Group Home Coordinator/Supervisor for our adult ID/DD group home in Surprise, Arizona. The Coordinator is considered a safety sensitive position and ensures smooth day-to-day operations of the group home program, supports a high quality of life for those individuals in residence and that each individuals person-centered needs are supported within the group home. This is a great opportunity for a dedicated professional experienced in developmental disabilities to provide leadership and support to our Direct Support Professional staff and the people we serve and support. Some exciting responsibilities with this position are: * Responsible for the management and support of our residential group home program by implementing the RISE mission, vision and values and includes making a positive impact on the support and running of the group home * Responsible to recruit, hire, coach, train and supervise Direct Support Professionals (DSP) along with performance management of Direct Support Professional (DSP) staff in the home * Overseeing and managing details of company and program records * Complete and maintain payroll and billing documentation accurately and within designated time frames * Ensuring programs meet licensing/survey requirements and contractual compliance * Demonstrate competency in financial and budgetary issues * Ensure that people are assisted (as relevant to the person) with supports of daily living, accessing the community, medication and medical issues when indicated, and frequently interacts with people receiving support * Ensures that a clean and safe environments are maintained and that support provided meets expectations of all policies and procedures; complies with all AZ Department of Economic Security. Division of Developmental Disabilities and other relevant licensing requirements * Ensures compliance with all RISE and AZ State DDD regulations and policies
    $31k-38k yearly est. 14d ago
  • Direct Support Professional FT

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Maricopa, AZ

    RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions. We are seeking Direct Support Professionals who are passionate about working with individuals with disabilities. This includes but not limited to: assisting people with daily living, hygiene, meal prep, mobility, and behavioral supports. We have openings to work in a variety of capacities and settings, including residential homes, day programs and supporting those in the community or in their own home.
    $30k-37k yearly est. 14d ago
  • Pediatric Speech Therapist

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Surprise, AZ

    RISE Early Intervention and Therapy for Developmental Disabilities, LLC is a growing organization that provides support to families of children birth to three years of age with disabilities or special developmental needs, helping them to build on their child's strengths, and to enhance and promote the child's growth, development and learning skills in their natural environment. We are seeking SPEECH LANGUAGE PATHOLOGIST to hire as independent contractors! The Speech Language Pathologist is responsible for providing evaluations, assessments, and ongoing therapy for children birth to three years of age. The Speech Pathologist will work as part of a comprehensive multidisciplinary core team in order to provide screenings, assessments, planning, and on-going services in collaboration with the child's family, medical providers and other community representatives. The Pathologist will participate in a variety of meetings such as attend Core Team meetings, one-on-one family sessions, participate in Individual Family Service Plan meetings to name a few. The support and services the Pathologist provides are conducted in a natural environment (typically home, daycare, park, etc.), in context of the family's typical routines and activities so that information is meaningful and directly relevant to supporting the child. Candidates must be open to a flexible schedule, be willing to work evenings or weekends as needed for service provision to families and travel to attend meetings, training and to provide services in a natural setting in and around the Phoenix and/or West Valley cities.
    $53k-70k yearly est. 14d ago
  • Direct Support Professional Home Health PT

    Rise Services, Inc. 3.6company rating

    Rise Services, Inc. job in Surprise, AZ

    RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions. We are seeking Direct Support Professionals in our HBCS (Home and Community Based Services) program who are passionate about working with individuals with disabilities. This includes but not limited to: providing assistance to individuals living on their own by taking them out into the community, assisting with daily in-home tasks, and providing behavioral support. Direct Support Professional hourly rates range from $14.35-$14.50
    $14.4-14.5 hourly 14d ago

Learn more about Rise, Inc. jobs

Most common locations at Rise, Inc.