Sales Project Consultant
Columbus, OH
Evolve Egress & Exteriors is a trusted leader in providing specialized home improvement services with a specialty in high-end basement egress projects. Known regionally since 2004 for our exceptional customer service and consistently high Google review ratings, we offer a customer experience unmatched by other egress providers window companies, including pulling permits and going the extra mile on our scopes. With rising market demand and minimal competition, our project consultants enjoy unparalleled opportunities to impress homeowners and achieve high closing rates.
Why Join Us?
Uncapped Earning Potential:
Base Salary plus Commission-based structure. Monthly commission bonuses. Projected first-year earnings of $65,000 - $95,000+, and Second Year and beyond projected earnings of $100,000 - $175,000+
Career Growth: Gain valuable experience in a niche industry with plenty of room to grow in multiple directions (B2C and B2B hybrid).
Comprehensive Support: Receive paid training, professional development, and the tools needed to succeed.
Key Responsibilities, Business to Consumer:
Sales Excellence: Conduct in-home consultations, actively listen to customers' needs, and overcome objections to close sales effectively.
Upselling: Identify opportunities to provide additional services such as vinyl windows and entry doors, increasing revenue and delivering greater value to customers.
Product Knowledge: Develop a deep understanding of our services and their benefits. While a construction background is a plus, it's not required.
Accurate Documentation: Ensure all sales proposals and customer interactions are recorded precisely for smooth post-sale operations.
Collaboration: Work closely with the operations team to ensure timely and high-quality service delivery. Provide regular feedback to appointment setters to improve outcomes.
Qualifications:
Must be comfortable virtually integrating with our existing team via mediums like Zoom or Google Meet. The rest of our team is based in either Columbus or Cleveland for now.
Proven track record in sales and account management, preferably within the home improvement or home services industry.
Experience in in-home sales is highly desirable.
Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
Detail-oriented, ensuring accuracy throughout the sales process.
Motivated by a commission-driven role, with the ability to confidently guide customers through the decision-making process and ask for the sale.
Must possess a valid driver's license.
Financial Perks:
401(k) with up to 5% company matching.
Base salary
Uncapped commission.
Bonus and performance incentives.
Reimbursements:
Mileage reimbursement.
Travel reimbursement.
Growth & Training:
Paid training. Starter curriculum provided to develop product knowledge.
On-site training to develop product knowledge.
Professional development support.
If you're an ambitious sales professional looking to excel in a dynamic and rewarding environment, we'd love to hear from you. Apply today to join the EVOLVE Egress & Exteriors team and start your journey toward unlimited potential!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Company car
Mileage reimbursement
Paid time off
Paid training
Travel reimbursement
Work Location: In person
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
*Team/ Role Paragraph*
As a Risk Manager on the Risk Analytics team, you'll be a key individual contributor responsible for identifying and mitigating account security risk. Your deep analytical expertise will be crucial in protecting our platform without negatively impacting core metrics or the customer experience. This is a hands-on role for a subject matter expert based remotely in the United States.
*What you'll be doing*
* Conduct analysis and deep dives on complex risk problems for our business. Identify clear, actionable insights and recommendations that directly inform the organization's decision making.
* Develop and execute comprehensive strategies for mitigating ATO and other fraud risks.
* Implement real-time fraud defenses that adapt to evolving threats using technologies like behavioral biometrics, device intelligence, and machine learning models.
* Collaborate with cross-functional product, engineering and data science teams to achieve high-impact security and trust objectives.
* Develop secure user experiences that maintain trust while ensuring quick, seamless access and recovery for legitimate users.
* Lead incident response efforts by managing workstreams during significant fraud events and organizing post-mortem initiatives.
*What we look for in you*
* 7+ years of hands-on risk experience in e-commerce or financial services.
* 4+ years of direct experience combating account takeover (ATO) and scams in a Fraud, Trust & Safety, Risk, or Account Security role.
* Strong analytical skills, with a proven ability to analyze large datasets and drive investigations from raw data.
* Professional experience using SQL and Python.
* Proficiency with business intelligence and data visualization tools (e.g., Looker, Tableau, etc).
* Proven ability to independently scope and deliver complex analytics projects while collaborating effectively with cross-functional partners.
* Excellent communication skills with a knack for storytelling; able to turn data into actionable insights for stakeholders at all levels.
* An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem.
* Experience mentoring junior analysts or providing technical guidance on complex projects.
* BA/BS degree in a quantitative field (ex Math, Stats, Physics, or Computer Science) or equivalent practical experience.
* Demonstrates our core cultural values: clarity, positive energy, continuous learning, and efficient execution.
*Nice to haves*
* Experience with Databricks
Job #: P66127
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Risk Management - Risk Oversight Lead for Commerce Payments - Executive Director
Columbus, OH
JobID: 210684370 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $149,150.00-$245,000.00 Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As the Risk Management Oversight Lead for Commerce Payments Executive Director in the Consumer & Business Banking Risk Management group, you will play a pivotal role in safeguarding our payment products and services. In this Executive Director position, you will evaluate and recommend effective fraud and scam controls to Chase's agile product owners for both new business initiatives and existing payment processes.
Leveraging your expertise in digital wallets, tokenization, co-branded cards, and other innovative payment features, you will proactively identify and assess potential risk scenarios. You will serve as a key member of the Risk Oversight team's second line of defense, reviewing product and feature designs and advising on robust controls to ensure secure and resilient card solutions for our customers. You will also manage and lead a small team of individual contributors.
In addition, you will work in partnership with Legal, Compliance, and Controls teams to address emerging issues and concerns, providing timely and actionable guidance. You will also communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices.
Job Responsibilities
* Look for ways payment use cases can potentially facilitate fraud and scam scenarios, as well as operational and reputational risk
* Evaluate new payment features or modifications to existing services to ensure that the Product team has identified all the risks and has included appropriate controls to mitigate risks
* Know the wallet payment flows you oversee just as well as the Product team
* Have a working knowledge of cross-channel controls that are used to mitigate inherent risk in Digital
* Reliably represent the interests of other internal stakeholders in risk management
* Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way
* Stay abreast of new/changes in provisioning, tokenization, authentication, technology, and Digital financial services
* Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management
* Work effectively as an individual contributor and collaborative team member on simultaneous projects.
* Possess excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts
* Work well in a team environment, including cross-functional teams
Required qualifications, capabilities, and skills
* Bachelor's degree
* Minimum of 10 years in a Risk function (Fraud, Scams, or Reputational Risk)
* Minimum of 5 years managing teams
* Experience with digital and commerce payments, i.e. Zelle, wallets, RTP, cards, etc
* Ability to defend positions and influence with quantitative analysis developed with an analytical team
* Ability to work effectively with both business and technically oriented individuals
* Excellent written and verbal communication skills
* Ability to work in a diverse and inclusive environment
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Auto-ApplyRisk Manager/Senior Negotiator - State, Local & Higher Education
Columbus, OH
The Government & Public Services (GPS) Risk Management Team is currently seeking a full-time dedicated Senior Risk Manager/Senior Negotiator who has experience in supporting deal and contract structuring, drafting customized contractual provisions and deal and project delivery risk review, negotiations, operations, and operational aspects of professional services contracts.
Recruiting for this role ends on January 31, 2026.
Work You'll Do
The GPS State, Local & Higher Education (SLHE) Risk Manager/Senior Negotiator will be responsible for supporting Deloitte Consulting's GPS practice from a contracting and negotiation perspective, covering the full life cycle of an engagement. The role provides the organization with a focal point for business risk and contract negotiations, from analysis to mitigation recommendations to leadership. Additional responsibilities are as follows:
Deal Desk Support, Contracting and Negotiations
* Assist with deal desk and contract review activities and support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom provisions and negotiations
* Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles
* Work closely with deal teams and legal in reviewing and negotiating agreements, such as master agreements, confidentiality agreements and teaming agreements
* Own risk consultation and contracting review of scope of work/SOW documents
* Provide guidance on contracting and negotiation strategies and ensure cross-functional alignment through contracting life-cycles
* Ensure contracting requirements are met and handled in a manner that is consistent with the Firm's policies, requirements, and good business practices
Ongoing and Post Execution Risk Management and Contracting Support
* Assist with ongoing contracting, risk management and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals
* Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies
* Continue to collaborate with different functions to socialize agreement/contractual requirements and business terms
* Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks
Knowledge Management and Training Support
* Maintain knowledge of core professional services (IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast paced constantly changing environment
* Work independently to manage contractual matters and risks and be the trusted advisor on multiple accounts
* Provide mentoring and training to Risk Management colleagues and to a broader audience to enhance knowledge of and compliance with firm's policies, templates and processes
* Proactively pursue, assess and, where appropriate, advance firm's initiatives including in the areas of software, cloud, data analytics, operate services and privacy & security
* Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates
Qualifications:
Required:
* 10+ years of direct contract negotiation for technology services (i.e., technology delivery and implementation services)
* Experience with managing the negotiation, delivery, and risk assessments of large professional services and product contracts
* Experience in working with client delivery teams; preferably in State, Local, or Higher Education
* Experience with complex contract negotiation and working high stakes multi-million-dollar engagements
* Knowledge of professional services contracting lifecycle with an emphasis on technology services
* Bachelor's Degree
* Ability to travel up to 10-25%, on average, based on the work that you do and the clients and industries/sectors you serve
* Must be legally authorized to work in the United States without need for employer sponsorship, now or at any time in the future
Preferred:
* Juris Doctor (JD) Degree preferred
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $176,000 to $322,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 319287
Job ID 319287
Risk Management and Quality Director
Columbus, OH
Your experience matters At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
* Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
* Competitive paid time off and extended illness bank package for full-time employees
* Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
* Tuition reimbursement, loan assistance, and 401(k) matching
* Employee assistance program including mental, physical, and financial wellness
* Professional development and growth opportunities
How you'll contribute
The Risk Management and Quality Director directs the department's activities and resources to achieve departmental and organizational objectives.
Qualifications and requirements
Education:
Bachelor's Degree in related field preferred
Applicable work experience may be used in lieu of education
Essential Functions:
* Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
* Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
* Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
* Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
* Creates and fosters an environment that encourages professional growth.
* Integrates evidence-based practices into operations and clinical protocols.
* Regular and reliable attendance.
* Perform other duties as assigned.
* Additional Information:
* Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
* Access to and/or works with sensitive and/or confidential information.
* Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
SUPERVISORY RESPONSIBILITIES:
Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
About Us
Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
EEOC Statement
Columbus Springs - East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Learning Management Consultant (LMS) - UKG/Kronos
Columbus, OH
Job Title: Learning Management & Training Specialist (UKG/Kronos)
Employment Type: Contract to Hire
About Us:
Step into a role where learning meets leadership. We're seeking a Learning Management & Training Specialist to support one of our financial services clients in delivering a best-in-class employee development experience.
In this position, you'll take the lead in coordinating and administering management training and compliance programs, ensuring learning is organized, accessible, and effective across the organization. This is a hands-on opportunity to shape how a growing institution trains its leaders and builds talent pipelines - all through the power of UKG/Kronos Learning Management System (LMS).
What You'll Do:
Administer the LMS: Serve as the primary point of contact for UKG/Kronos Learning, managing course setup, enrollment, reporting, and user support.
Coordinate Training Programs: Organize and deliver leadership development and management training modules, ensuring seamless scheduling and communication across business units.
Partner with Stakeholders: Collaborate with HR, compliance, and department leaders to identify training needs, develop learning paths, and align content with organizational goals.
Monitor Compliance & Completion: Maintain accurate records of training participation, certifications, and mandatory courses to ensure audit readiness.
Analyze & Report: Develop and share reports and dashboards that track engagement, completion, and effectiveness of learning programs.
Drive Adoption: Promote training programs, support end-users with navigation and troubleshooting, and champion a culture of continuous learning.
Enhance Learning Processes: Identify opportunities to improve training operations, delivery methods, and content relevance.
What We're Looking For:
Experience: 2+ years of experience managing or administering an LMS, preferably UKG/Kronos Learning or similar platforms (Cornerstone, Workday Learning, SuccessFactors, etc.).
Training Coordination: Proven experience organizing or facilitating management, leadership, or compliance training.
Communication Skills: Strong verbal and written communication, with an ability to collaborate across teams and present training data clearly.
Analytical Mindset: Skilled in generating and interpreting reports; comfortable using data to measure success and drive improvements.
Attention to Detail: Highly organized, reliable, and proactive in managing multiple training programs and deadlines.
Regulated Industry Experience: Background in financial services, banking, or other regulated environments is a plus.
What We Offer:
Contract-to-Hire Opportunity: Demonstrate your impact with the potential to join a growing organization full-time.
Professional Growth: Shape leadership development and learning culture from the ground up.
Collaborative Environment: Partner with HR, compliance, and leadership teams that value innovation and continuous improvement.
Competitive Compensation: Attractive pay structure through BPS Technologies with eligibility for benefits during your assignment.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
Note: At this time, we are not able to offer sponsorship or take over sponsorship to candidates who are not eligible to work in the country where the position is located.
Auto-ApplyRisk Management and Insurance (RMI) Intern
Worthington, OH
Recognized as a best place to intern by Rise Elite 50, the Ryan Specialty Risk Management and Insurance internship program provides a best-in-class hybrid learning opportunity for interns interested in pursuing careers in insurance and risk management. This eight-week program (June 1st, 2026 - July 24th, 2026) provides access to some of the industry's top producers and underwriters who will share their experiences, insights, and knowledge. Interns learn about insurance markets, specialty lines, wholesale brokerage, and underwriting as part of a Managing General Underwriter as well as a binding authority. The program has virtual and in-person components including networking, industry speaker sessions, professional skills training, group work, project-based assignments, and job shadowing.
What will your job entail?
Essential Functions:
* Engage actively with speakers and content detailing the processes and procedures of Ryan Specialty and the insurance industry at large in both virtual and onsite settings.
* Collaborate with peers to create professional, polished deliverables (presentations, case studies, papers, etc.).
* Communicate in a clear, professional, and timely manner in verbal and written forms with internal and external stakeholders across all org levels.
* Participate in formal and informal learning opportunities targeting analytical, technical, and decision-making skills.
* Network with leaders and other interns to develop strong professional connections.
* Assist with other projects as assigned.
Education/Experience/Skills:
* Enrolled in an accredited bachelor's degree program and graduating no earlier than December 2025.
* Excellent organization skills and ability to prioritize multiple responsibilities.
* Effective customer service skills with demonstrated ability to communicate professionally verbally and in writing supporting strong business relationships.
* Analytic and problem-solving skills, including research and investigation.
* Technologically savvy (applications include Zoom, Outlook, Teams, virtual desktop, etc.)
* Ability to work in team as well as independently.
* Utilize critical thinking but also able to follow instructions and take direction.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is - per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website *****************************
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at *************
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Talent Community Project Management Consultant
Columbus, OH
Job ID 210226 Posted 07-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (**************************************** page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.
About the Role:
As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.
This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.
Focus is on Building Management deployment.
What You'll Do:
· Manage all areas of project management for singular real estate projects. This includes planning, design, construction, occupancy, and closeout.
· Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, work plan schedule & milestones, quality control, and risk identification.
· Define the project delivery resources from internal teams.
· Implement project documentation governance that is aligned with company and client requirements.
· Ensure project data integrity and documentation is accurate, timely, and coordinated.
· Direct the project delivery team by providing guidance and direction to achieve goals.
· Create action plans to meet objectives, budget, and schedule. Track the progress of each project and report status and variances.
· Demonstrate ability to identify project threats and develop risk mitigation and contingency plans. Implement action plans to reduce or eliminate project risks.
· Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
· Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
· Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
· Impact a range of customer, operational, project, or service activities within own team and other related teams.
· Work within broad guidelines and policies.
· Explain difficult or sensitive information.
What You'll Need:
· Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of
experience and education will be considered. LEED AP, PMP, and/or CCM designation(s) preferred.
· Ability to exercise judgment based on the analysis of multiple sources of information.
· Willingness to take a new perspective on existing solutions.
· In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
· Organizational skills with an advanced inquisitive mindset.
· Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
· Building management systems and HVAC experience preferred.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (*******************************************************************************
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Director, Performance Improvement/Risk Management
Columbus, OH
Job Details SUN Behavioral Columbus LLC - Columbus, OH Full Time Bachelors None Days Health CareDescription
Responsible for planning and implementing the performance improvement program and risk management program to meet the needs of the hospital Oversight responsibility for all regulatory body surveys and accreditation bodies. Responsible for risk evaluation, management and corrective action related to risk identification and management.
Position Responsibilities:
Clinical / Technical Skills
(40% of performance review)
Develops and coordinates processes to monitor quality of care. Identifies opportunities to improve patient care, treatment and services.
Effective planning, facilitation and implementation of performance improvement activities to meet the needs of the hospital.
Knowledge of regulatory standards including, but not limited to State guidelines, CMS regulations and The Joint Commission Standards, and apply knowledge to the operations of the facility.
Apply knowledgeable of HBIPS and IPFQR standards, including abstraction of data and submission requirements.
Navigate regulatory websites and accessing updates as needed.
Works directly with the Joint Commission and CMS vendor.
An understanding of QualityNet.
Accurate review of records and data abstraction and timely completion of activities.
Ability to compile reports, documentation and meeting minutes for committee meetings.
Servers as the chair of the monthly Performance Improvement Committee meeting.
Ability to coach and mentor other departments in action planning activities and maintaining accountability for the timely submission of performance improvement activities by all departments.
Provides support to all departments as required.
In conjunction with the Safety Officer and other hospital leadership, completion of the annual proactive risk assessment.
Investigates complaints, incidents and risk events.
Sound judgement and decision-making skills in formulation of action plans, root cause analysis, and FMEA projects.
Tracking, quantifying, and ensuring monthly metrics are received and reported from each department, including additional programs
Gathering, compiling, modeling, validating and analyzing data
Effectively manage multiple projects
Validating data acquisition methods
Compiles reports for committees and administrative team
Utilizes information obtained via performance improvement activates to seek and act on opportunities to improve patient care processes
Demonstrates knowledge of current methodology and practices. Maintains awareness of changes in the regulations and requirements by accrediting bodies.
Responsible for maintaining current systems to ensure integrity of data obtained during the varying processes performed in the department.
Ability to perform medical record review for the purpose of identification of real or potential risk and the monitoring of documentation practices.
Ability to prepare risk identification reports for submission to the legal counsel and the organizational risk carrier
Ability to prepare risk identification and grievance reports in summary format, for presentation to hospital administration, the medical staff and the Governing Body.
Summarizes risk management and patient safety data for appropriate evaluation and risk trend analysis
Oversee staff to ensure the resolution of patient complaints within prescribed time frames.
Provides oversight of time management and disciplinary actions of reporting staff.
Responsible for preparing Performance Improvement/Risk Management reports for committee and standing meetings, including EOM (end of month), Governing Board, Medical Executive Meetings, and Safety, as well as other meetings as determined.
Responsible for chairing the monthly Performance Improvement Committee meeting, including collecting, preparing and analyzing data submitted.
Perform other duties as required
Safety
(15% of performance review)
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports near misses, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Teamwork
(15% of performance review)
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Integrity
(15% of performance review)
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion
(15% of performance review)
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences
Qualifications
Education
Required: Bachelors degree in nursing or healthcare related field. CPR and hospital-selected de-escalation technique certification.
Preferred: Masters degree in nursing or healthcare related field.
Maintains education and development appropriate for position
May substitute experience for education.
Experience
Required: One year of experience in the performance improvement, risk management and quality.
Preferred: Previous experience in a behavioral health setting
May substitute education for experience
Sr. Consultant, Emergency Management
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position is responsible for serving as a subject matter expert for the Emergency Management program at OhioHealth under the leadership of the System Director, Environment of Care, Safety, Emergency Management.
**Responsibilities And Duties:**
40% Support the Safety Management strategic plan by developing proper tools, auditing success of the strategic outcomes and identifying performance improvement opportunities. Will develop policies, procedures and/or standard work to assist the safety management programs to be used across the system. Collaborate with internal and external stakeholders to identify gaps and risks across the organization. Assists the Director, Manager and other Senior Consultants in forecasting future needs and strategic planning. Round with Safety Officers to review impact of the Safety Management strategic plan to the organization and identify continuous improvement opportunities.25% Serve as a subject matter expert of the Safety Management strategic plan pillars of accreditation, safety, environmental stewardship and emergency management for the Safety Management department. This person will be a resource/mentor for developing these programs including best practices, team competencies, standardization and waste identification as well as a resource for the Safety Officers. 25% Advance and update annually the Safety Team competency model to improve the education and development of Safety Officers across the organization. Assist in creating an onboarding program for new Site Safety Officers. Additionally will serve as the subject matter expert to advance and update safety training for the entire OhioHealth organization in the areas of accreditation, safety, environmental and emergency management.10% Serve as a back-up resource/Safety Officer at any OhioHealth Business Unit as necessary.
**Minimum Qualifications:**
Bachelor's Degree (Required)
**Additional Job Description:**
Experience in the application of TJC Environment of Care, Life Safety and Emergency Management standards, occupational safety and health regulations including industrial hygiene and environmental regulations and emergency management.Knowledge of Fire alarm and suppression systems, Construction methods / Infection control construction requirements, Patient safety goals and processes, Life Safety code.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Safety Management
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Marketing Performance Management Analyst
Columbus, OH
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2752 **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership.
The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment.
Payrate: $125-150k
**Duties & Responsibilities**
+ Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources.
+ Analyze marketing and business data to identify trends, gaps, and actionable insights.
+ Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling.
+ Collaborate with internal teams to ensure alignment on key metrics and reporting standards.
+ Document processes and methodologies for scalability and consistency.
+ Support ad hoc analysis and reporting needs for leadership.
**Skills & Qualifications**
+ Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources.
+ Data Visualization: Familiarity with tools such as Tableau is a plus.
+ Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story.
+ Analytical Ability: Strong quantitative skills and ability to interpret complex data sets.
+ Communication: Skilled at presenting insights clearly to senior stakeholders.
+ Knowledge of automation techniques beyond Excel
+ Ability to work independently and manage multiple priorities in a fast-paced environment.
**Education & Experience**
+ Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred.
+ 5+ years in marketing analytics, business intelligence, or performance reporting.
+ 5+ years experience with marketing KPIs and performance measurement frameworks.
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
MANAGEMENT AND PROGRAM ANALYST
Columbus, OH
Apply MANAGEMENT AND PROGRAM ANALYST Department of Defense Defense Finance and Accounting Service DFAS - STRATEGY POLICY AND REQUIREMENTS Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
The General Schedule (GS) basic pay schedule may vary by geographic locality. To view pay rates in a specific location visit the Office of Personnel Management pay tables at *******************************************************************
Summary
This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
The General Schedule (GS) basic pay schedule may vary by geographic locality. To view pay rates in a specific location visit the Office of Personnel Management pay tables at *******************************************************************
Overview
Help
Accepting applications
Open & closing dates
12/11/2025 to 12/26/2025
Salary $88,621 to - $120,301 per year Pay scale & grade GS 12
Locations
1 vacancy in the following locations:
Indianapolis, IN
Rome, NY
Cleveland, OH
Columbus, OH
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 0343 Management And Program Analysis
Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number ML-12844489-26 Control number 852236800
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees and eligible DOD PPP Military Spouse preference applicants.
Duties
Help
* Refines existing work methods and techniques for application to the analysis of specific issues or resolution of problems.
* Identifies operational and resource management requirements, assesses impact on assignments, and develops recommendations for changes and revisions as appropriate.
* Responsible for implementing quantitative and qualitative methods within the scope of the respective program and reporting of results.
* Performs site assessments for assigned programs.
Requirements
Help
Conditions of employment
* Must be a U.S Citizen or National
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* Registered for Selective Service (males born after 12-31-1959)
* Suitable for Federal employment
* Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
* Time in Grade Requirement - see the Qualifications field below for more details.
* Obtain/Maintain Financial Management Certification
* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
Qualifications
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as: Manages strategic projects, including the Agency Organizational Assessment Program, and develops procedures to institutionalize survey and change management practices. Provides guidance, training, and facilitation on survey, communication, and change management plans, policies, and procedures. Develop materials and/or initiatives to support the Agency's Knowledge and Change Management programs.
Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service.
The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Education
Education is not substitutable for specialized experience at this grade level.
Additional information
* Moving expenses will be paid.
* The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
* For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.
* Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
* We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
* We may use this announcement to fill additional vacancies within 120 days of the closing date.
* This position is Non-Exempt from the Fair Labor Standards Act.
* Travel requirement is seldom (1-24%).
* This position is covered by a bargaining unit.
* Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
* PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
* Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
* The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
The following link will help you determine if you meet the eligibility to apply for this position:
***************************************************************************************
PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* Click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at ****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DFAS - STRATEGY POLICY AND REQUIREMENTS
8899 E. 56th Street
Indianapolis, IN 46249
US
Next steps
The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Business Analyst - SAP Work and Asset Management Implementation
Columbus, OH
Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates)
Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $75 - $80/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Services:
The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation.
Role, Responsibilities & Deliverables:
Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs.
Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals.
System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality.
Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams.
Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing.
Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units.
Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa.
Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements.
Required Experience:
Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP.
SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred.
Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications.
Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology.
Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations.
Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus.
Key Skills:
Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration.
Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals.
Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization.
Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met.
Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes.
Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders.
Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope.
Education & Certifications:
Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
Certifications: SAP Certification in relevant module(s) preferred.
Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus.
Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.
Automotive Business Consultant - Accounting Specialist
Worthington, OH
. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week). Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry.
As an Automotive Business Consultant your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable.
You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues.
Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution.
By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales.
If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!","job_category":"Consulting","job_state":"OH","job_title":"Automotive Business Consultant - Accounting Specialist","date":"2025-12-05","zip":"43085","position_type":"Full-Time","salary_max":"80,000.
00","salary_min":"60,000.
00","requirements":"High School Diploma or equivalent; Bachelor's preferred but not required~^~5+ years of automotive dealership experience (Office Manager, controller(automotive accounting), and AP\/AR Accounting Representative)~^~Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).
~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years.
~^~Must have reliable home internet with sufficient bandwidth for video conferencing~^~Experience with Reynolds and Reynolds accounting software is highly preferred","training":"Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston.
Your compensation during training will be a $60,000-63,000 base salary.
You will be eligible for quarterly bonuses after the 9 month training period.
Total targeted income after training (including base and bonuses) is $80,000+.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
Business | Business Consultant Trainee
Columbus, OH
We are currently looking to hire a full time, Entry Level Business Consultant. We are expanding, so we are looking for candidates with strong leadership skills that are looking for growth.
Job Description
Responsibilities will include:
Customer service
Sales and customer acquisition
Product knowledge
Customer retention
Face to face marketing
Assist with meetings and presentations
Qualifications
For this role, we require a collaborative team player who thrives in an open and dynamic environment and meets the following criteria:
Positive attitude!
Ability to work in a fast-paced environment
Must be flexible, assertive and proactive
Excellent problem solver
Willingness to learn and grow
Team player and willingness to help others
Outstanding work ethic
Excellent people skills
Additional Information
Experience in customer service, sales, retail, restaurant, hospitality is a plus.
Ideal candidates will be outgoing, hard working, possess excellent communication skills, be detail oriented and have leadership skills.
Compensation: 35k-45k annually
Utilization Management Nurse Consultant
Delaware, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position SummaryThis is full time weekend position requiring 20 of the 40 hours are worked on the Saturday and Sunday.
Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.
Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care Communicates with providers and other parties to facilitate care/treatment Identifies members for referral opportunities to integrate with other products, services and/or programs Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
Typical office working environment with productivity and quality expectations.
Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
Sedentary work involving periods of sitting, talking, listening.
Work requires sitting for extended periods, talking on the telephone and typing on the computer.
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment.
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
Effective communication skills, both verbal and written Required Qualifications- 3+ years of experience as a Registered Nurse- Must have active current and unrestricted RN licensure in state of residence- Must possess 1+ years of clinical experience in acute or post acute setting- Must be available to work four 10 hour shifts either Thursday-Sunday or Saturday through Tuesday in time zone of residence (Monday - Friday earliest start time of 7amSaturday and Sunday earliest start time of 6am)- Some holidays may be required - 12.
5% shift differential Preferred Qualifications- 3+ years of clinical experience preferred- Managed Care experience preferred EducationAssociates DegreeBSN preferred Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$29.
10 - $62.
32This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 12/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Workforce Management Dialer Analyst
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
Upstart's Workforce Management team is responsible for driving operational efficiency and ensuring the right staffing is in place to meet borrower and collections service demands. The team partners closely with Operations, Analytics, Telephony and Vendor Management to forecast volume, plan capacity, and optimize scheduling across internal and external sites.Through data-driven insights, proactive planning, and real-time execution, WFM plays a key role in balancing service level performance, cost efficiency, and employee experience, ensuring Upstart delivers exceptional support to every customer interaction.
As the Workforce Management Dialer Analyst at Upstart, you will be responsible for managing and optimizing the collections blended dialer to ensure outbound strategies align with inbound servicing goals. You'll monitor daily pacing, penetration, and connect rates to drive performance across internal teams and vendor partners.This role plays a critical part in improving operational efficiency, forecast accuracy, and customer contact success, directly influencing the effectiveness of Upstart's Collections operations.
How you'll make an impact
Manage and monitor the Collections blended dialer to optimize pacing, penetration, and connect rates across internal and vendor teams.
Partner with WFM, Operations, and Vendor Management to ensure outbound strategies align with servicing goals and staffing capacity.
Analyze dialer data and performance trends to identify opportunities for improvement and recommend actionable adjustments.
Provide real-time oversight of agent allocation between inbound and outbound queues to maintain service-level balance and productivity.
Support forecasting accuracy by integrating dialer insights into capacity planning and staffing models.
Deliver clear reporting and performance updates to leadership, highlighting key results, risks, and operational recommendations.
Minimum Qualifications
2+ years of experience in Workforce Management, Dialer Operations, or Contact Center Analytics, preferably in a blended inbound/outbound environment.
Proven ability to manage and optimize dialer systems (e.g., LIVEVOX, Genesys, or similar platforms) to improve pacing, penetration, and connect performance.
Strong analytical and technical skills with proficiency in Excel, Google Sheets, and dashboarding tools (MODE, Tableau, Power BI, etc.).
Experience interpreting call center metrics such as service level, occupancy, shrinkage, and abandonment rate, and using them to drive actionable recommendations.
Excellent communication and collaboration skills with the ability to partner cross-functionally across WFM, Operations, and Vendor Management teams.
Preferred Qualifications
Bachelor's degree in Business Administration, Data Analytics, Statistics, Economics, or a related field; equivalent work experience in Workforce Management or Dialer Operations may also be considered.
Experience developing and executing dialer strategies that improve contact rates, right-party connects, and campaign performance within a blended dialer environment.
Proven ability to analyze dialer data to adjust pacing, penetration, and list management strategies in real time for maximum efficiency.
Familiarity with vendor performance management and multi-site coordination to ensure consistent coverage, adherence, and outbound campaign alignment.
Advanced analytical or technical skills, including experience with SQL, MODE, or BI tools to automate reporting, visualize performance, and identify optimization opportunities.
Demonstrated success in forecasting and workforce planning with an understanding of how dialer strategies influence staffing models and overall service levels.
Strong attention to detail and commitment to accuracy in forecasting, vendor communications, and dialer setup validation, ensuring smooth execution of dialing campaigns.
Position location This role is available in the following locations: Remote
Time zone requirements The team operates on the East coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-REMOTE
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyKnowledge Management Analyst - Contact Center
Pataskala, OH
About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.
Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
Knowledge Management Analyst - CCSS (Contact Center Shared Services)
About the role
The Knowledge Management (KM) Analyst is responsible for the health, accuracy, and strategic performance of the company's knowledge base used by both internal contact center agents and external customers. This role ensures content adherence to quality standards, governs the feedback and publishing workflow, and acts as the liaison for integrating knowledge assets into customer-facing AI solutions to optimize both the agent and customer experience.
The impact you can have
Knowledge Health & Quality Assurance
Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates.
Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate.
Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content.
Governance & Workflow Management
Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements.
Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality.
Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates.
AI Integration & Experience Optimization
Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base.
Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection.
Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction.
You'll bring to the role
Experience: 2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment.
Technical Skills: Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower).
Analytical Skills: Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making.
Communication: Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content.
Direct experience working with AI-powered customer service tools (chatbots, virtual assistants).
Familiarity with information architecture principles and taxonomies.
Certification in a relevant methodology (e.g., KCS - Knowledge-Centered Service).
Experience supporting both internal employees and external customers via a single knowledge source.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*
Medical, dental, vision insurance & 401(K).*
Employee Assistance Program (EAP).
Time off - paid time off & holidays.*
*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
This position can be based at either our Knoxville, TN; Etna, OH or Ft Myers, FL location and works in a hybrid model, with required days worked in the office defined by business needs.
Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.
#LI-MJ1
Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Auto-ApplyBusiness Consultant
Columbus, OH
**Req number:** R6785 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a motivated Business Consultant ready to take us to the next level! If you have experience designing and delivering training programs, and are looking for your next career move, apply now.
**Job Description**
We are looking for a **Business Consultant** to design, update, and deliver training programs for staff. This position will be **full-time contract** and **remote** .
**What You'll Do**
+ Design, update, and deliver training programs for APS investigators, supervisors, and other staff
+ Provide subject matter expertise on the APS case management system (CMS), including creating and updating standard operating procedures
+ Assist with onboarding and continued CMS training for all APS roles
+ Offer expert recommendations for CMS updates in collaboration with the vendor and the Division of Aging
+ Participate in professional development sessions with the National Adult Protective Services Association (NAPSA)
+ Collaborate with the Innovating, Maximizing, and Advancing Geriatric Education (im AGE) program to develop and implement training plans
+ Serve as a subject matter expert for the im AGE program
+ Engage in quality assurance activities and revise training content to address identified needs
+ Provide general subject matter expertise on APS operations beyond training and CMS, as needed
+ Attend and contribute to CMS-related development meetings
+ Deliver training sessions that may require travel, including out-of-state professional development events
**What You'll Need**
Required:
+ Prior experience with FSSA's case management system
+ Experience updating standard operating procedures
+ Experience creating and delivering training materials
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#dnp
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$34p/h - $36p/h
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Management Analyst (PN 20067606)
Columbus, OH
Management Analyst (PN 20067606) (2500094M) Organization: Workers' CompensationAgency Contact Name and Information: BWC Human Resources, ********************** Unposting Date: Dec 29, 2025, 4:59:00 AMWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77/Hr.Schedule: Full-time Work Hours: 8:00am - 5:00pmClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Operational and Administrative SupportTechnical Skills: Operational and Administrative SupportProfessional Skills: Analyzation, Attention to Detail, Critical Thinking, Continuous Improvement Agency OverviewA Little About Us:With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What our employees have to say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.I have worked at several state agencies and BWC is the best place to work.Best place to work in the state and with a sense of family and support.I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!Job DescriptionBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You'll Be Doing:
Develops and analyzes procedures to ensure optimum productivity, efficiency and quality for workflow projects.
Establishes guidelines and timeframe for analysis of Noncompliance Program; monitors work products and communicates with Legal, Finance, and Claims Divisions, Compliance Unit, Policy Services Unit and Attorney General's office.
Implements procedures to streamline workflow and team member duties in order to efficiently and effectively process documents timely and accurately.
Recommends changes to accounting policies and procedures in order to respond to patterns of errors and or problems as noted in inquiries and adjudicating requests; develops program plans and proposals to enhance the non-compliance lien process.
Performs administrative tasks: Serves as liaison between Legal Operations and Compliance Unit, Claims and the AG's office in noncompliance claims; provides information and records to AG's office regarding certification of non-compliance claims and provides assistance to internal customers within BWC with respect to certification of non-compliance claims.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsTo Qualify, You Must Clearly Demonstrate:
2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.
Or completion of undergraduate core program in business or public administration or related field of study.
Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Operational and Administrative SupportProfessional skills: Analyzation, Attention to Detail, Critical Thinking, Continuous Improvement
Major Worker Characteristics:Knowledge of (1) BWC policies & procedures; (2) BWC Legal Division general policies & procedures; (3) Business administration & management; (4) Public administration; (5) Public relations*; (6) Human relations*; (10) Laws, rules & regulations pertaining to settlements, special claims, & self-insured operations; (11) (12) Operational goal development & monitoring. Skill in (1) Use of personal computer; (2) Use of Microsoft Office applications (i.e., Outlook, Word, Access, PowerPoint, Excel). Ability to (1) deal with many variables & determine specific action in developing policies & procedures; (2) Handle sensitive telephone & face-to-face inquiries & contacts with the public & other government officials; (3) Compose letters, papers & reports; (4) Understand manuals & verbal instructions technical in nature; (5) Develop complex reports & position papers; (6) Proofread technical materials, recognize errors & make corrections; (7) Define problems, collect data, establish facts & draw valid conclusions; (8) Calculate fractions, decimals & percentages; (9) Gather, collate & classify information according to established methods; (10) Prepare meaningful, concise & accurate reports; (11) Establish friendly work environment; (12) Coordinate & conduct successful meetings; (13) Communicate effectively.
(*) Developed after employment.Supplemental InformationEEO & ADA Statement:The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox *********************** OCSEA Selection Rights:This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.Salary Information:Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
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