Risk Manager
Risk manager job in Warrior, AL
Director of Risk Management
A leading behavioral healthcare organization is seeking a highly skilled Director of Risk Management to oversee risk, safety, and compliance operations at its Warrior, AL facility. The ideal candidate will have experience in behavioral health settings, ideally detox and addiction experience as well. This role is central to ensuring the facility maintains the highest standards of regulatory compliance, patient safety, and accreditation readiness-particularly regarding Joint Commission requirements.
The Director will work closely with organizational leadership to lead investigations, evaluate critical events, implement corrective action plans, and foster a culture of safety and continuous improvement throughout the facility.
Required Qualifications
Bachelor's degree in Risk Management, Business, Healthcare Administration, or a related field
Minimum of 5 years' experience in healthcare risk management, with behavioral health experience strongly preferred
Experience in detox or substance-use treatment programs is a bonus
At least 1 year of supervisory or management experience
Familiarity with Joint Commission standards, federal and state regulations, and accreditation requirements
Demonstrated ability to maintain professionalism when interacting with clients, families, and staff
Strong attention to detail and the ability to remain alert in a safety-sensitive environment
Must pass a criminal background check and drug screen.
Solid understanding of healthcare compliance, and other privacy regulations
Ability to remain calm and composed during crises, critical incidents, or stressful situations
Preferred Qualifications
Master's degree in Healthcare Administration, Nursing, Public Health, or a related field
Hands-on experience supporting Joint Commission audits, surveys, or accreditation preparation
Key Responsibilities
Lead risk management functions tailored to behavioral health and addiction treatment operations
Partner with leadership to identify, assess, and resolve safety and risk concerns within the Warrior facility
Provide training and guidance to staff on risk policies, incident reporting, and compliance expectations
Ensure compliance with all legal, regulatory, and accreditation requirements, including Joint Commission standards
Oversee the review and documentation of sentinel events and critical incidents; guide root cause analysis efforts
Maintain comprehensive documentation in risk management systems
Participate in compliance investigations and assist with follow-up and corrective action plans
Provide safety and risk data to performance improvement teams to inform systemwide enhancements
Monitor trends and proactively recommend interventions to reduce liability and strengthen patient safety
Perform additional duties as assigned
Financial Planning and Analysis Manager
Risk manager job in Birmingham, AL
The FP&A Analyst will support the company's financial strategy by providing accurate forecasting, detailed variance analysis, and actionable insights to guide executive decision-making. Reporting to the CFO, this role bridges Treasury, Accounting, and Operations to ensure alignment of financial objectives with overall business performance.
This position will play a key role in developing financial dashboards, supporting treasury initiatives, monitoring compliance metrics, and driving continuous improvement in forecasting accuracy and financial transparency.
The ideal candidate will have:
Bachelor's degree in Finance, Accounting, or Economics (MBA or CPA/CFA preferred)
3-5 years of experience in Financial Planning & Analysis, Treasury, or Corporate Finance
Advanced Excel and financial modeling skills; proficiency in Power BI or similar reporting tools preferred
Experience in budgeting, forecasting, and variance analysis
Familiarity with cash flow forecasting, debt management, and liquidity reporting
Strong analytical, problem-solving, and organizational skills
Excellent communication and collaboration skills with both financial and operational stakeholders
Risk Manager/Senior Negotiator - State, Local & Higher Education
Risk manager job in Huntsville, AL
The Government & Public Services (GPS) Risk Management Team is currently seeking a full-time dedicated Senior Risk Manager/Senior Negotiator who has experience in supporting deal and contract structuring, drafting customized contractual provisions and deal and project delivery risk review, negotiations, operations, and operational aspects of professional services contracts.
Recruiting for this role ends on January 31, 2026.
Work You'll Do
The GPS State, Local & Higher Education (SLHE) Risk Manager/Senior Negotiator will be responsible for supporting Deloitte Consulting's GPS practice from a contracting and negotiation perspective, covering the full life cycle of an engagement. The role provides the organization with a focal point for business risk and contract negotiations, from analysis to mitigation recommendations to leadership. Additional responsibilities are as follows:
Deal Desk Support, Contracting and Negotiations
* Assist with deal desk and contract review activities and support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom provisions and negotiations
* Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles
* Work closely with deal teams and legal in reviewing and negotiating agreements, such as master agreements, confidentiality agreements and teaming agreements
* Own risk consultation and contracting review of scope of work/SOW documents
* Provide guidance on contracting and negotiation strategies and ensure cross-functional alignment through contracting life-cycles
* Ensure contracting requirements are met and handled in a manner that is consistent with the Firm's policies, requirements, and good business practices
Ongoing and Post Execution Risk Management and Contracting Support
* Assist with ongoing contracting, risk management and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals
* Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies
* Continue to collaborate with different functions to socialize agreement/contractual requirements and business terms
* Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks
Knowledge Management and Training Support
* Maintain knowledge of core professional services (IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast paced constantly changing environment
* Work independently to manage contractual matters and risks and be the trusted advisor on multiple accounts
* Provide mentoring and training to Risk Management colleagues and to a broader audience to enhance knowledge of and compliance with firm's policies, templates and processes
* Proactively pursue, assess and, where appropriate, advance firm's initiatives including in the areas of software, cloud, data analytics, operate services and privacy & security
* Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates
Qualifications:
Required:
* 10+ years of direct contract negotiation for technology services (i.e., technology delivery and implementation services)
* Experience with managing the negotiation, delivery, and risk assessments of large professional services and product contracts
* Experience in working with client delivery teams; preferably in State, Local, or Higher Education
* Experience with complex contract negotiation and working high stakes multi-million-dollar engagements
* Knowledge of professional services contracting lifecycle with an emphasis on technology services
* Bachelor's Degree
* Ability to travel up to 10-25%, on average, based on the work that you do and the clients and industries/sectors you serve
* Must be legally authorized to work in the United States without need for employer sponsorship, now or at any time in the future
Preferred:
* Juris Doctor (JD) Degree preferred
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $176,000 to $322,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 319287
Job ID 319287
Enterprise Risk Manager (CORP-HR)
Risk manager job in Birmingham, AL
Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.
At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.
As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.
Security Engineers Applicant Management & Hiring Policy:
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Security Engineers offers competitive wages and benefits.
Security Engineers offers Paid Training at the State Minimum Wage.
To learn more about our company, please visit our website at ****************************
Security Engineers, Inc. is an Equal Opportunity Employer
Job Skills / Requirements
Enterprise Risk Manager
The Enterprise Risk Manager is responsible for developing, implementing, and overseeing the company's enterprise-wide risk management program. This role emphasizes identifying, assessing, and mitigating risks, with a strong focus on compliance with state and local HR laws across 15 states. The manager collaborates with HR, legal, operations, and finance to ensure cohesive risk and regulatory strategies.
Key Responsibilities
Risk Identification and Assessment
Conduct risk assessments across operations, HR compliance, cybersecurity, physical security, and regulations.
Analyze risks tied to wage/hour laws, OSHA, anti-discrimination, and benefits compliance.
Maintain a risk register to prioritize risks across states.
HR Compliance
Ensure compliance with HR laws in 15 states (e.g.AL, TN, TX, CA, CO).
Track changes in paid leave, minimum wage, and employee classification.
Collaborate with HR to align policies with federal/state/local laws (EEO, ADA, FMLA).
Conduct audits and recommend corrective actions.
Risk Mitigation
Implement strategies to address HR, operational, and security risks.
Maintain business continuity and disaster recovery plans.
Partner with legal to manage liabilities from non-compliance.
Training & Communication
Develop training on risk and HR compliance tailored to each state.
Promote a culture of compliance and risk awareness.
Reporting & Monitoring
Present reports to leadership on risk exposure and compliance.
Monitor KRIs and compliance metrics for performance insights.
Maintain audit documentation for transparency.
Stakeholder Collaboration
Ensure HR practices (recruitment, onboarding, management) meet state laws.
Integrate risk management into operations and client services.
Liaise with auditors, regulators, and legal counsel.
Qualifications
Education
Bachelor's in Risk Management, Business, HR, Law, or related field.
Master's or certifications (CRM, ARM, SHRM-CP, SPHR) preferred.
Experience
7+ years in risk management, compliance, or HR.
3+ years in multi-state HR compliance.
Experience with labor, employment, and safety laws; security industry a plus.
Skills
Deep knowledge of HR laws across jurisdictions.
Strong analytical, communication, and interpersonal skills.
Proficiency in risk and HR compliance tools.
Ability to manage priorities in a fast-paced, multi-state setting.
Certifications
CRM, ARM highly desirable.
SHRM-CP or SPHR a plus.
Work Environment
Occasional travel to sites in 15 states for assessments and training.
Hybrid work arrangements available.
Compensation & Benefits
Competitive salary based on experience.
Health, dental, vision, and retirement benefits.
Professional development and career growth opportunities
Security Engineers, Inc. Alabama Security Company License: 00001
Education Requirements (All)
Bachelor's in Risk Management, Business, HR, Law, or related field.
Master's or certifications (CRM, ARM, SHRM-CP, SPHR) preferred.
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays
This is a Full-Time position
Travel is required occasionally
Risk Manager
Risk manager job in Altoona, AL
Job Description
Join Our Team as a Risk Manager at Altoona Health and Rehab!
Altoona Health and Rehab, located in Altoona, Alabama, is committed to providing compassionate, high-quality care to our residents. We are currently seeking a Risk Manager to support our leadership team in ensuring compliance, resident safety, and quality care standards.
About the Role
As the Risk Manager you will play a crucial role in overseeing risk management initiatives, ensuring a safe environment for residents and staff, and leading efforts to prevent, investigate, and address abuse-related concerns. This position is responsible for implementing policies and procedures that support regulatory compliance, reduce potential risks, and enhance overall care quality.
Responsibilities
Support the Administrator and Director of Nursing in developing and implementing risk management strategies.
Oversee facility-wide risk assessment and incident reporting processes to ensure compliance with state and federal regulations.
Develop and conduct staff training programs on risk prevention, abuse recognition, and compliance protocols.
Maintain and regularly review policies related to resident safety, incident prevention, and abuse prevention to align with regulatory standards.
Analyze trends in incident reports and quality indicators to develop proactive strategies for risk reduction.
Collaborate with department heads and nursing leadership to enhance staff accountability and quality improvement efforts.
Qualifications
Registered Nurse (RN) with active license in Alabama (preferred)
Experience in risk management, quality assurance, or compliance in a healthcare setting is preferred.
Strong understanding of state and federal regulations related to resident safety, incident reporting, and abuse prevention.
Certification in risk management is welcome but not required.
Excellent communication and leadership skills to guide staff education and policy implementation.
What We Offer
Altoona Health and Rehab provides a supportive and rewarding work environment with a comprehensive benefits package, including:
Competitive salary based on experience
Health, dental, and vision insurance
Retirement savings plan with employer match
Paid time off (PTO)
Opportunities for professional development
If you are an experienced nursing professional with a passion for risk management and resident safety, we encourage you to apply for the Risk Manager position at Altoona Health and Rehab.
Apply today and become part of a dedicated team committed to enhancing the lives of our residents and ensuring the highest standards of care!
Background Checks:
As part of the employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely to evaluate your suitability for employment. Any discrepancies or false information provided may result in disqualification from consideration or termination if already employed. By applying for employment, you consent to the background check process as outlined above.
Drug Screening:
This organization is committed to maintaining a drug-free workplace. All candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances and certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination. By applying for employment, you consent to the drug screening process as outlined above.
Notice of Nondiscrimination:
This organization does not exclude, deny benefits to, or otherwise discriminate against any person based on race, color, national origin, disability, or age in admission to, participation in, or receipt of services and benefits of its activities or in employment. This policy applies whether carried out directly by the organization or through a contractor or other entity.
This statement complies with Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91).
Confidentiality:
All information obtained through the background check and drug screening process will be kept confidential and used solely to evaluate qualifications for employment.
Legal Compliance:
Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws.
Disclaimer:
This statement is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of the organization.
Risk Management SME
Risk manager job in Huntsville, AL
Develop and implement comprehensive risk management frameworks for space system programs, encompassing design, integration, testing, and operations. Identify potential risks across technical, operational, financial, and programmatic domains, and prioritize them based on likelihood and impact.
Conduct quantitative and qualitative risk assessments, leveraging tools such as Monte Carlo simulations, risk matrices, and decision analysis frameworks.
Collaborate with cross-functional teams to develop mitigation strategies and contingency plans for identified risks.
Monitor and track risks throughout the program lifecycle to ensure timely resolution and alignment with project timelines and budgets.
Present risk findings, management strategies, and mitigation plans to program leadership, government stakeholders, and contractors.
Facilitate risk assessment workshops and reviews with technical teams and program stakeholders.
Ensure compliance with government standards and regulations, including those outlined in the DoD Risk Management Framework (RMF) and other agency-specific guidelines.
Provide expertise on cybersecurity risks, space domain threats, and adversarial scenarios impacting mission assurance and program success.
Support program-level decisions by providing data-driven insights into risk identification, ranking, and mitigation effectiveness.
Lead efforts to continuously improve risk management processes and integrate emerging tools and methodologies.
Bachelor's degree in Risk Management, Systems Engineering, Aerospace Engineering, Business Administration, or a related field (Master's degree preferred).
Minimum of 15 years of experience in risk management, program management, or systems engineering within the Department of Defense (DoD) or Intelligence Community (IC).
Extensive experience identifying and mitigating risks for complex systems development programs, preferably in space systems.
Proven expertise in conducting advanced risk analyses and developing actionable mitigation strategies.
Strong understanding of risk management methodologies, tools, and practices applicable to space systems.
Knowledge of DoD acquisition lifecycles, programmatic risk management practices, and risk documentation requirements.
Familiarity with technical risks in areas such as satellite systems, payload integration, ground systems, orbital mechanics, or propulsion systems.
Master's degree in Risk Management, Aerospace Engineering, or a relevant technical discipline.
Certifications such as Risk Management Professional (RMP), Certified Risk Manager (CRM), or equivalent.
Hands-on experience managing cybersecurity, system resiliency, or space domain awareness risks.
Familiarity with modeling and simulation tools for risk quantification and scenario analysis.
Knowledge of adversarial risks, including space threats, electronic warfare, and counterspace operations.
Auto-ApplyDirector of Loss Control
Risk manager job in Alabama
COMPANY SUMMARY The American Equity Underwriters, Inc. (AEU) (An Amwins company) is a specialized insurance solutions provider offering comprehensive coverage and risk management services to employers across a wide range of industries throughout the United States. Recognized as experts in U.S. Longshore and Harbor Workers' Compensation Act (USL&H) coverage, our capabilities also extend to State Act Workers' Compensation, Maritime Employers' Liability (MEL), and other commercial coverage sectors.
Our team understands the complex regulatory environments and unique exposures faced by businesses operating in maritime, construction, logistics, transportation, energy, and other high-risk industries. We work closely with our clients to tailor insurance programs that address the full spectrum of occupational injury and liability risks-whether on land, at sea, or anywhere in between.
With a commitment to responsive service, industry expertise, and long-term client relationships, we help businesses protect their workforce, no matter where they operate in the U.S.
POSITION SUMMARY The Director of Loss Control is a forward-thinking department leader responsible for managing AEU's strategic vision for safety and loss prevention. This role develops and executes a data-driven safety strategy that supports AEU's business goals, combining strong client relationships with advanced analytics, modern technologies and industry partnerships to enhance safety outcomes and reinforce AEU's industry leadership.
STRATEGIC VISION & ROLE DEFINITION Core Leadership Qualities
Visionary leader who reshapes how safety and loss control integrate into AEU's broader strategy.
Modern, forward-thinking mindset that balances consultative, relationship-driven approaches with fresh ideas, technology, and data-driven decision-making.
Driver of cultural change, redefining how safety is perceived, implemented, and valued at AEU and among our customers.
Collaborator across all departments (Claims, Underwriting, MDs, AEU LEAD, etc.) to consider how safety and loss control can be integrated into all facets of AEU's operations.
Effective communicator and change agent, able to advocate for strategic shifts while keeping the team engaged.
Established reputation in the industry, capable of influencing conversations (internally and externally) on safety and loss control.
What does success look like?
Clear differentiation of AEU's loss control approach from competitors.
Reduction in incident frequency and severity rates among high-touch or more challenging accounts.
Adapting services to meet the needs of a diverse customer base both in industry and size.
Recognition of AEU as an industry leader in modern, data-informed, and strategically focused loss control initiatives. Clear demonstration of loss control's contribution to overall claims reduction.
Increased customer retention and engagement through loss control initiatives.
Visionary leadership that fosters continuous growth and development of existing talent while actively recruiting dynamic and innovative new talent.
Key responsibilities
Strategic Leadership & Team Development (50%)
Develop and execute a modern, data-driven vision for loss control that aligns with AEU's overall business strategy.
Integrate loss control with claims and underwriting to proactively identify risks.
Explore technology, predictive analytics, and behavioral safety models to elevate AEU's loss control services.
Rethink how AEU packages and delivers loss control services, ensuring they remain relevant and impactful for our diverse customer base.
Develop and coach the Loss Control Managers by providing vision and leadership (not just oversight).
Lead cultural change initiatives to help customers see loss control as a business decision, not just compliance.
Identify new ways to demonstrate AEU's differentiation in safety, whether through proprietary methodologies, tools, or partnerships; avoid “repackaging” old ideas.
Customer & Industry Engagement (25%)
Build strong customer relationships while introducing fresh approaches to safety consulting.
Ensure that AEU is thoughtful about the services offered to all customers and that they are valuable to both large, safety-mature customers and smaller, mid-sized companies that may need more guidance.
Engage in hands-on leadership with strategically selected tag-along loss control visits.
Elevate our National Safety and Claims Forum to be more interactive, cutting edge on technology and the known as the industry leader for education and networking.
Operational Excellence (25%)
Lead the assessment of client worksites to identify hazards, analyze risk, and recommend corrective action.
Design and implement safety programs that meet regulatory standards (OSHA) and industry best practices.
Monitor incident trends through data analytics, leveraging insights to improve programs and resource allocation.
Oversee loss mitigation initiatives that reduce claim frequency and severity.
Ensure consistent compliance across all regulatory bodies and maintain up-to-date knowledge of evolving safety legislation.
Develop performance dashboards and KPIs to track the effectiveness and ROI of safety initiatives.
QUALIFICATIONS AND EXPERIENCE
Bachelor's degree in Safety, Risk Management, Business Administration, Engineering, or a related field.
A minimum of 7-10 years of progressive leadership experience in loss control, workplace safety, or risk management, with strong knowledge of workers' compensation.
Demonstrated expertise in OSHA and other federal and state safety standards.
Strong experience with claims analysis, risk modeling, and leveraging analytics for decision-making.
Proven success managing cross-functional teams and driving organizational change.
Excellent interpersonal and communication skills with the ability to engage and influence stakeholders across all levels.
High proficiency in safety-related technologies, dashboards, and data visualization tools.
Preferred certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM).
Must be willing and able to maintain a frequent travel schedule to support client engagements and fulfill leadership responsibilities.
Director of ERM Reporting & Model Risk Management
Risk manager job in Birmingham, AL
This position is in the office and can sit at our Downtown Nashville, TN, Lexington, TN, or Birmingham office. The Enterprise Risk Reporting & Model Risk Program Manager will be responsible for maintaining and executing the Model Risk and Enterprise Risk Reporting Programs and making relevant changes to both frameworks to reflect the ongoing maturity of both the second line programs as well as the capabilities of the first line charged with executing aspects of both programs. Continuous improvement of programs, as well as attracting and retaining a team of qualified individuals to execute the programs is required. Additionally, the role must work alongside other program managers within Compliance to discover efficiencies and streamline processes where appropriate.
Essential Duties and Responsibilities:
* Oversee the Identification and determine whether an item meets the definition of a model or End User Computing (EUC), risk assessments of models/EUCs, management of MRM Inventory and model validations and reviews
* Manage validation consultant budget and advise on a yearly validation schedule
* Chair Model Risk Committee and the Horizon Risk Working Group
* Provide Management Risk Committee and Board Risk Committee presentations and reporting on Model Risk, Risk Appetite Statement, Enterprise and Horizon Risk Indicators
* Advocate, train and build a culture of risk awareness with model owners and enterprise metric owners
* Manage Templates, MS Teams or Workflow Platforms to organize and systematize work across stakeholders
* Maintain all Policies, Standards and governance documents relevant for the programs
* Understanding of Banking Regulations/Requirements related to Model and Enterprise Risk
* Developing a response plan and remediating Audit or Assurance function issues
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Undergraduate degree in Business, Economics, Finance, Accounting, Statistics, or similar. Graduate degree preferred.
* Holds Relevant industry certifications such as FRM, CERP, CFA, CPA or ABA Programs.
* 10+ years' experience in Risk/Finance/Audit
* 10+ years' experience managing staff, external consultants or contractors
* Experience in project management related to data, governance, compliance, audit, validations, banking systems etc. required
* Experience implementing or managing software or data platform transformation projects, User Acceptance Testing, Test Script or Technical Writing preferred
Skills and Abilities
* Superior written and oral communication skills, with the ability to communicate effectively at all levels of the organization, with particular emphasis on being able to articulate complex topics in a manner digestible to a wide audience
* Ability to focus on minor details with the understanding of how the individual details relate to the larger project
* Demonstrated self-starter who can work independently with minimal supervision as well as in a highly collaborative team
* Ability to manage multiple projects at once and meet deadlines
Auto-ApplySenior Managing Director, Risk Advisory, Trust and Mass Torts
Risk manager job in Alabama
Ankura is a team of excellence founded on innovation and growth. Ankura's Trust and Mass Torts team has extensive experience providing strategic advice to all parties involved in complex litigation. Our team provides economic, financial, statistical, business analytics, and operational expertise to law firms and corporations, with a particular focus on mass torts and class actions. Our diverse and experienced professionals provide insight throughout the entire litigation life cycle, from initial strategic planning to settlement administration. We leverage our unique expertise and knowledge in a variety of industries, ranging from consumer goods to financial services, and have been involved in some of the largest cases in US history.
Our experts apply decades of experience and advanced analytics to quantify liabilities, forest outcomes, and implement structured, defensible processes for fiduciaries, courts, and stakeholders in high-volume claims environments.
Role Overview
The Trust and Mass Torts Senior Managing Director role is an executive level position that sells, leads and manages complex client engagement(s). The successful candidate will be a "person of stature" and self-sustaining rainmaker who generates $3 - $5 million+ annually. The candidate will p ossess a strong personal brand and deep market-making relationships resulting in a robust flow of inbound calls and bookings. The candidate will be a hands-on, passionate consulting executive who will work with team members in developing and executing on key account plans, nurturing executive level client relationships of the most strategic accounts, and achieving revenue targets. The successful candidate must be a commercial leader able to drive revenue growth and capture market share.
Responsibilities
+ Initiates and converts business opportunities and collaborates with other Senior Managing Directors to sell and deliver engagements that generate $3 - $5 million+ annually
+ Project management, development of expert testimony and reports, and quantitative and qualitative analysis.
+ Lead project teams in preparing consulting and testifying expert analysis
+ Interface with clients throughout all phases of consulting engagements
+ Demonstrate exceptional leadership capabilities through the mentorship and development of less-senior colleagues
+ Encourage relationship building by participating in the firm's activities and initiatives
+ Manage the invoicing process, including collections, for consulting engagements
+ Build relationships and engage in activities designed to generate qualified leads, which will then be worked on in collaboration with Ankura practitioners
+ Support our national business development outreach initiatives which will require initiating and organizing meetings and phone calls with prospective clients, prepare letters and email, and participate in the preparation of sales collateral
+ Source and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
+ Build a productive pipeline and manage each phase of the sales process
+ Cultivate and maintain long term relationships with clients by delivering elite client service and engaging them by using knowledge of each industry and organization
+ Formulate sales plan to achieve monthly, quarterly, and annual sales targets
+ Generate daily outreach efforts to prospective clients
+ Develop an effective understanding of the capabilities, benefits, and competitive advantage
+ Set and manage client expectations while consulting with each client for best practices
+ Manage and control pricing and contractual issues
+ Travel (including multiple annual conferences, client meetings) - domestic and/or international
Qualifications
+ Bachelor's degree from a top tier college/university; advanced degree preferred
+ Minimum of 10 years' professional services or related experience
+ A successful track record of generating $3 - $5 million+ annually to target markets
+ The candidate will possess a strong personal brand and deep market-making relationships resulting in a robust flow of inbound calls and bookings
+ Expertise defining, influencing and driving change at executive levels and across the broader community of stakeholders
+ Exceptional negotiation skills with complex/sophisticated situations involving executive and board level stakeholders
+ Able to develop credible recommendations under shortened time constraints and imperfect information
+ High energy style, flexible and adaptive, with the ability to work well in a very fast paced environment
+ Ability to adapt to complex client environments and situations
+ Expert written communication skills, self-directed with preparation of client ready document and presentation development
+ Articulate, persuasive, communicator who is adept at handling executive and difficult audiences well including ability to adapt style to audience
+ Research: Advise on appropriate sources for use by the team to reduce research time and increase efficiency, including paid sites
+ Business Groups: Deep knowledge of the services provided by each practice area, organizational structure, and any conflict/relationship nuances specific them
+ Issue Resolution: Ability to resolve actual and perceived conflict issues with all levels of staff to allow for the highest level of acceptance without undue risk to the firm and/or its reputation
+ Coordinated Initiatives: Work with internal groups on firmwide projects to improve efficiency and/or user experience; may act as primary contact
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#LI-NT1
*
Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free ***************. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.
Ankura Consulting Group, LLC is an independent global expert services and advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to conflict, crisis, performance, risk, strategy, and transformation. The Ankura team consists of more than 2000 professionals serving 3,000+ clients across 55 countries who are leaders in their respective fields and areas of expertise. Collaborative Lateral Thinking That Deliversᵀᴹ, hard-earned experience, expertise, and multidisciplinary capabilities drive results and Ankura is unrivalled in its ability to assist clients to Protect, Create, and Recover Valueᵀᴹ. For more information, please visit, ankura.com.
Risk Manager
Risk manager job in Pell City, AL
Job DescriptionJoin Our Team as a Risk Manager at Meadowview Nursing Center!
Meadowview Nursing Center, located outside of Pell City, Alabama, is committed to providing compassionate, high-quality care to our residents. We are currently seeking a Risk Manager to support our leadership team in ensuring compliance, resident safety, and quality care standards.
About the Role
As the Risk Manager you will play a crucial role in overseeing risk management initiatives, ensuring a safe environment for residents and staff, and leading efforts to prevent, investigate, and address abuse-related concerns. This position is responsible for implementing policies and procedures that support regulatory compliance, reduce potential risks, and enhance overall care quality.
Responsibilities
Support the Administrator and Director of Nursing in developing and implementing risk management strategies.
Oversee facility-wide risk assessment and incident reporting processes to ensure compliance with state and federal regulations.
Develop and conduct staff training programs on risk prevention, abuse recognition, and compliance protocols.
Maintain and regularly review policies related to resident safety, incident prevention, and abuse prevention to align with regulatory standards.
Analyze trends in incident reports and quality indicators to develop proactive strategies for risk reduction.
Collaborate with department heads and nursing leadership to enhance staff accountability and quality improvement efforts.
Qualifications
Registered Nurse (RN) with active license in Alabama (preferred)
Experience in risk management, quality assurance, or compliance in a healthcare setting is preferred.
Strong understanding of state and federal regulations related to resident safety, incident reporting, and abuse prevention.
Certification in risk management is welcome but not required.
Excellent communication and leadership skills to guide staff education and policy implementation.
What We Offer
Meadowview Nursing Center provides a supportive and rewarding work environment with a comprehensive benefits package, including:
Competitive salary based on experience
Health, dental, and vision insurance
Retirement savings plan with employer match
Paid time off (PTO)
Opportunities for professional development
If you are an experienced nursing professional with a passion for risk management and resident safety, we encourage you to apply for the Risk Manager position at Meadowview Nursing Center.
Apply today and become part of a dedicated team committed to enhancing the lives of our residents and ensuring the highest standards of care!
Background Checks:
As part of the employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely to evaluate your suitability for employment. Any discrepancies or false information provided may result in disqualification from consideration or termination if already employed. By applying for employment, you consent to the background check process as outlined above.
Drug Screening:
This organization is committed to maintaining a drug-free workplace. All candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances and certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination. By applying for employment, you consent to the drug screening process as outlined above.
Notice of Nondiscrimination:
This organization does not exclude, deny benefits to, or otherwise discriminate against any person based on race, color, national origin, disability, or age in admission to, participation in, or receipt of services and benefits of its activities or in employment. This policy applies whether carried out directly by the organization or through a contractor or other entity.
This statement complies with Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91).
Confidentiality:
All information obtained through the background check and drug screening process will be kept confidential and used solely to evaluate qualifications for employment.
Legal Compliance:
Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws.
Disclaimer:
This statement is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of the organization.
Director Enterprise Risk Management (ERM)
Risk manager job in Alabama
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit ************************* .
**Responsibilities**
We are seeking a strategic and experienced Director of Enterprise Risk Management (ERM) to support the design, implementation, and continuous improvement of our enterprise risk framework. This role will collaborate across multiple functions, products and geographies to identify, assess, and mitigate risks, and will contribute to board-level reporting and strategic risk planning.
The ideal candidate will bring deep expertise in ERM, strong business acumen, and the ability to influence senior leadership in a dynamic, high-growth environment.
This role reports to the VP of Corporate Strategy and is based on Providence, RI, with a hybrid working environment.
**Key Responsibilities:**
+ **ERM Strategy & Framework**
+ Design, implement, and continuously improve the global ERM framework aligned with company strategy and regulatory requirements.
+ Develop risk appetite statements and risk tolerance thresholds in collaboration with executive leadership.
+ **Risk Identification & Assessment**
+ Lead enterprise-wide risk assessments, including strategic, operational, financial, compliance, cybersecurity, and reputational risks.
+ Facilitate risk workshops and scenario planning with business units and corporate functions.
+ **Risk Monitoring & Reporting**
+ Assist with implementation and maintenance of all ERM technology solutions, including develop and maintain risk dashboards, heat maps, and key risk indicators (KRIs). Present risk insights and mitigation strategies to the Board of Directors, Audit Committee, and senior leadership.
+ **Cross-Functional Collaboration**
+ Partner with Legal, Finance, IT, Security, Product, HR, and other teams to embed risk management into decision-making processes.
+ Support internal audit and compliance functions with risk-based planning and execution.
+ Prepare risk insights and mitigation strategies for senior leadership and board committees.
+ **Technology & Innovation Risk**
+ Assess risks related to emerging technologies, AI/ML, cloud infrastructure, data privacy, and global product launches.
+ Stay ahead of regulatory developments and industry trends impacting the tech sector.
+ **Crisis Management & Business Continuity**
+ Assist in business continuity planning and crisis response protocols **.**
+ Participate in post-incident reviews and risk remediation efforts.
+ Oversee other special projects and strategic initiatives that ERM becomes involved with
**Qualifications**
+ Bachelor's degree in risk management, Business, Finance, or related field; Master's or MBA preferred.
+ 10+ years of experience in enterprise risk management, preferably in a global technology or innovation-driven company.
+ Strong understanding of regulatory environments (e.g., GDPR, SOX, ISO 31000, NIST).
+ Proven ability to influence and collaborate with senior executives and cross-functional teams.
+ Excellent analytical, communication, and leadership skills.
+ Proven ability to synthesize key messages and takeaways into concise and well-crafted presentations directed to a senior audience
+ Certifications such as CRM, FRM, or CERA are a plus.
**Key Skills:**
+ Experience with risk management software and data analytics tools
+ Global mindset and experience working across multiple geographies and cultures.
+ Ability to thrive in ambiguity and drive change in complex environments.
+ Ability to work autonomously and drive own work deliverables
**Keys to Success**
- Leading Complexity
- Leading People
- Leading the Business
- Leading Self
\#LI-KM1 #LI-HYBRID
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $117,880 - $240,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Director, Risk Management & Performance Impro
Risk manager job in Warrior, AL
PURPOSE STATEMENT:
Plan, organize, direct and control all aspects of risk management activities. Ensure a safe environment for the protection of patients, clients, employees and visitors to the facility in such a manner as to comply with laws, regulations and the standards of the accrediting and approval agencies.
ESSENTIAL FUNCTIONS:
Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification. Implement, educate and encourage incident reporting system throughout the facility.
Implement risk management program throughout the facility.
Develop and implement infrastructures and systems that support patient safety.
Work closely with Clinical Department practice to ensure the organization's procedures and policies are being followed by all employees.
Work with internal auditors, security contractors, and other staff to establish an internal control system.
Monitor and analyze program performance data to determine program effectiveness and identify opportunities for improvement. Ensure compliance with all administrative requirements.
Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.
Maintain database of full disclosure activities and provide oversight for review programs and provides technical support as needed.
Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development and compliance initiatives.
Collaborate with clinical staff and management for prevention of clinical risks throughout the facility. Develops effective working relationships with clinical staff and administrative personnel to facilitate the delivery of patient care.
Create and implement policies and procedures that improve both patient care and employee safety. Ensure the application of institutional policies, especially those regarding patient rights, confidentiality and full disclosure.
Develop, implement, coordinate and facilitates the Quality Assurance/Process Improvement (QAPI) Program for facility.
Assess QAPI needs and trends for the facility program by reviewing current practices and gathering, compiling and evaluating data related to employees, services, and patient feedback.
Delegate and support the QAPI and risk management activities of Department Directors to ensure desired, department-related outcomes for patient care and safety.
Monitors and maintains compliance for accreditation for the facility.
Monitors and maintains compliance for state licensure for the facility.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Non-Negotiable Hiring Criteria
Bachelor's degree, risk management, business or a related field required.
Five or more years' experience in risk management position.
One or more years' supervisory experience required.
Demonstrated knowledge of laws and regulations of federal, state and local governmental agencies and with the standards, rules and regulations of accrediting agencies as applicable to the facility preferred.
Comfortable working with the public.
If recovering, two (2) years of continuous, verifiable sobriety. (See Sobriety Policy.)
Must be able to work in a constant state of alertness as to perform the job in a safe manner.
Regular attendance; including conference calls and onsite meetings, as necessary
Able to work in a cooperative manner with coworkers, managers, perspective patients, patients, and families.
Pass a criminal background check.
Maintain a valid driver's license, personal automobile liability insurance, and a driving record permitting coverage under company's automobile liability policy if necessary.
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records” with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients and participants.
Ability to maintain composure with periodic exposure to high-risk behaviors that may result in agitation, aggression, or violence or exposure to critical incident, and possible sentinel events.
Desired Qualifications
Master's degree in health care management, nursing or related field preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR and de-escalation certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
Auto-ApplyWorkers' Compensation Risk Management Consultant II - Eastern Alliance
Risk manager job in Alabama
An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?
At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.
This position supports our workers' compensation line of business, Eastern Alliance. Based on candidate qualifications, we may consider filling the role as a Senior Risk Management Consultant.
To support business needs, candidates should be based in Western Pennsylvania. This role requires reporting to our Wexford, PA office approximately two days per month.
The primary responsibility of the Risk Management Consultant II position is to evaluate loss potential for current and prospective Workers' Compensation insurance customers with respect to workplace Safety and Health. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.
What you'll do:
* 50% - Develop and execute risk improvement suggestions and service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client's facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
* 15% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
* 15% - Prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Manage the book of business by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.
* 10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved.
* 5% - Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues. Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge and maintain certifications.
* 2% - Identify catastrophic loss exposures, follow-up with appropriate actions and communications; conduct accident investigations and follow up with "Lessons Learned."
* 2% - Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.
* 1% - Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications.
What we're looking for:
* Bachelor's degree required, preferably in occupational safety or related field required, with five years progressive occupational safety and health experience. Prior transferrable knowledge and skills or insurance industry experience required. Advanced degree and/or professional designation/certification (GSP, ASP, CSP or ARM) preferred.
* Must meet any state provider qualifications for assigned territories.
* Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
* Proficiency in Microsoft Office computer applications including Word and Excel.
* Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
* Attention to detail in processing information, establishing priorities, and expense management.
* Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
* Ability to assess the urgency and importance of a situation and take appropriate action.
* Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
* Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
* Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
* Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
* Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
* Must possess a valid driver's license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.
#LI-Hybrid
We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.
The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.
After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Position Salary Range
$64,930.00 - $107,146.00
The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.
Build your career with us and enjoy access to a best-in-class benefits program.
Auto-ApplyRisk Management Advisor
Risk manager job in Montgomery, AL
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
Auto-ApplyManager - Risk Management
Risk manager job in Montgomery, AL
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The incumbent will play a key role in representing Risk Management in U.S. Consumer new product development initiatives, in close partnership with functional teams across Credit and Fraud Risk (CFR). The incumbent will collaborate across all Credit and Fraud Risk (CFR) functions to create comprehensive and robust credit strategies for banking products. The incumbent will also work in collaboration with non-CFR teams, including Product Management, Corporate Development, Marketing, Finance, Compliance, GCO, Servicing, and Technologies in order to evaluate the impacts of new initiatives on business economics. This position requires strong analytical and communication skills, with an ability to interact with and influence colleagues and senior leaders in CFR and across the enterprise.
**Responsibilities:**
+ Represent CFR in the U.S. Consumer New Product Development process; provide input and consulting to deal teams through the development lifecycle - evaluation, proposal, and launch
+ Review deal pipelines, perform risk due diligence on prospective partners and portfolios, and provide risk inputs into deal contracts
+ Perform benchmarking analyses using internal and external data to predict product performance metrics and behaviors - e.g., approval rate, spend, revolve, write-off
+ Develop end-to-end risk management strategies for new products, implement strategies, policies, and controls, and monitor and assess post-launch performance
+ Define risk management strategies for banking products; implement policies, processes, and controls; monitor and actively manage portfolio credit metrics.
**Minimum Qualifications:**
+ Learning agility and rigor for using analysis to solve complex business problems
+ Deep understanding of card economics
+ Comfort and proven ability to drive results under tight timelines, often with limited information
+ Effective and succinct communication, adjusting style for channel and audience
+ Ability to build strong relationships in a cross-functional environment, interacting with and influencing business partners across CFR, Product Management, Corporate Development, Marketing, Compliance, GCO, and Technologies
+ Strong project management skills with ability to manage multiple competing priorities
+ Experience working with large datasets; knowledge of Lumi, Python, SQL, and/or other similar programming languages required
**Preferred Qualifications:**
+ Expertise in credit risk management, consumer credit, and card/installment lending economics
+ Externally focused and aware of the latest technology and market trends in payment, credit trends, and credit behavior
+ Familiar and pays attention to external/industry development in the payments industry
+ Adaptability in a quickly changing environment
+ Advance degree in an analytical field is a plus
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25019902
Fair Banking Quantitative Risk Manager
Risk manager job in Clanton, AL
The Fair Banking Qualitative Risk Manager is responsible for managing and overseeing a team of analytics professionals who perform modeling and qualitative assessments to identify, measure, and mitigate Fair Lending risk across the lending lifecycle. This role ensures compliance with regulatory expectations and internal risk management standards by providing credible challenge, analytical oversight, and governance of statistical methodologies used to evaluate underwriting, pricing, redlining and other aspects of Fair Banking performance. The manager collaborates with Compliance, Risk, and business partners to ensure results are accurately interpreted, communicated, and incorporated into fair and responsible banking practices.
**Primary Responsibilities:**
+ Manage and mentor a team of Fair Lending analysts performing regression modeling, matched-pair analysis, redlining analytics, and comparative file reviews.
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
+ Establish priorities, assign projects, and monitor progress to ensure timely, high-quality deliverables aligned with department goals.
+ Foster a culture of analytical integrity, professional development and cross-team collaboration between analytics, and business partners.
+ Oversee model development and maintenance processes to ensure adherence to regulatory and model-risk expectations.
+ Review and approve analytical frameworks, variable selection methodologies, segmentation strategies, and model documentation, to ensure transparency and reproducibility.
+ Provide credible challenge to assumptions, controls, and outcomes produced by analysts; ensure the findings are fully supported, statistically valid and risk contextualized.
+ Coordinate with Model Risk Management and Internal Audit during validation, periodic reviews, and model inventory updates.
+ Oversee development of written analyses, memo, dashboards, and reporting materials for Senior Management, Internal Audit, and regulators.
+ Act as a liaison for all Quantitative Risk Management projects for Senior Management related to a diverse portfolio of bank wide divisional areas, external consultants, vendors, and peer banks on facets of quantitative risk management.
+ Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Education and Experience Required:**
Bachelors' degree,
OR in lieu of a degree,
A combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience)
-OR-
Master's degree in mathematics, Statistics, Quantitative Analysis or another technical discipline and a minimum of 8 years' related experience (inclusive of 4 years supervisory/management experience),
OR in lieu of a degree,
A combined minimum of 14 years' higher education and/or work experience, including a minimum of 8 years' related experience and/or (inclusive of 4 years supervisory/management experience).
Minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience)
Banking or Financial Services experience.
Experience with SAS, SAS Enterprise Miner and other Statistical Software Packages.
Advanced Knowledge of SQL and Microsoft Office.
Ability to utilize analytics in a collaborative manner across business functions and product lines to derive optimum solutions.
Demonstrated ability to communicate complex concepts.
Demonstrated ability to manipulate and analyze data across large databases.
**Education and Experience Preferred:**
Credit Analysis experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $148,300.00 - $247,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.
**Location**
Clanton, Alabama, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Senior Analyst, Technology Risk
Risk manager job in Montgomery, AL
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Analysis of multiple variables, including but not limited to, threat intelligence and risks, to inform threat models/risk scoring methodologies.
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
* Execute risk assessments: Execute technical risk assessments across our production and corporate environments, enabling the team to communicate risk in both qualitative and quantitative terms.
*What we look for in you (ie. job requirements):*
* 5+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69475
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$167,280-$196,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Risk Control Consultant
Risk manager job in Birmingham, AL
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Risk Control Consultant at McGriff, a division of Marsh McLennan Agency (MMA).
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Risk Control Consultant on the Risk Management team, you'll deliver value added risk control services to assigned commercial clients in service territory or industry vertical. You'll also assist Producers in the acquisition and retention of business.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's Degree
Five years of experience in a risk management consulting position either in private industry or Insurance company capacity or equivalent education and related training
Effective verbal and written communication skills
Ability to travel in assigned territory including overnight on a regular basis
Problem solving ability and negotiating skills working with senior level client staff
Above average interpersonal skills
Ability to work in a team-based environment
Goal and result orientated
Ability to complete assigned tasks with minimum supervision
These additional qualifications are a plus, but not required to apply:
Associate in Risk Management (ARM); Associate Safety Professional (ASP); Certified Safety Professional (CSP); Certified Fire Protection Specialist (CFPS) or other nationally recognized safety certification
Experience in multi-line coverage and target industry business groups as defined by McGriff marketing department
Experience using RMIS systems and databases
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: ************************
For careers at McGriff visit: *************************** or flip through our recruiting brochure: ********************************************************************
Follow us on social media to meet our colleagues and see what makes us tick:
McGriff Website
McGriff LinkedIn
MMA LinkedIn
MMA Instagram
MMA Facebook
MMA X
MMA YouTube
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMCG
#LI-Hybrid
Auto-ApplyTax Senior / Manager / Senior Manager / Director Asset Management
Risk manager job in Montevallo, AL
Job Description
We are seeking experienced tax professionals from Associate all the way up to Manager, Senior Manager, or Director level to join our big 4 clients growing Tax team serving clients in the asset management and broader financial services sectors. This role offers the opportunity to work with some of the world's leading hedge funds, private equity firms, venture capital groups, and alternative asset managers and insurance in a dynamic international environment. You will advise clients on U.S. and international tax matters, support compliance efforts, and provide insight on structuring, transactions, and regulatory reporting.
Key Responsibilities:
Manage U.S. tax compliance and consulting engagements for partnerships, corporations, and other entities in the asset management industry
Review and prepare U.S. tax returns and forms including but not limited to:
Form 1065, Form 1120, Form 1120-F, Form 1040-NR
Form 5471, Form 8865, Form 8858, Form 8938, Form 1118, Form 8621
FATCA and CRS-related reporting
Analyze and apply U.S. Subchapter K (Partnership Tax), Subchapter C (Corporate Tax), PFIC and CFC rules
Assist clients with tax structuring and cross-border planning including inbound and outbound investment strategies
Prepare and review tax workpapers, allocations, M-1 adjustments, and tax basis schedules
Advise on fund formation, investment structuring, and exit planning
Liaise with clients, legal counsel, auditors, and tax authorities as needed
Supervise and mentor junior staff, and manage project timelines and deliverables
Monitor and interpret changes in U.S. tax legislation relevant to asset managers operating offshore
Qualifications:
CPA (U.S.), EA (Enrolled Agent), CTA (UK), ACA, or LL.M. in Taxation
Minimum of 212+ years of relevant U.S. tax experience, ideally within a Big 4, mid-tier, or in-house financial services tax team
Extensive experience with U.S. partnership and corporate tax compliance, international information reporting, and asset management clients
Strong technical knowledge of U.S. federal income tax and cross-border taxation matters
Working knowledge of common structures including master-feeder funds, blockers, and offshore investment vehicles
Prior exposure to international jurisdictions including FATCA, CRS, and local regulatory frameworks is an asset
Excellent interpersonal and project management skills
What the Role Offers:
Relocation support, including accommodation, transportation, and flights for the candidate and their family.
Competitive salary and comprehensive benefits package, including medical insurance coverage for the employee and their dependents.
Tax-free or low-tax jurisdiction employment
Exposure to top-tier global clients and complex international tax issues
Opportunity to live and work in premier financial hubs with high quality of life
Note:
We adhere to strict data protection policies to ensure that your information is secure and only shared with potential employers with your explicit consent.
Manager, Wholesale Account Management
Risk manager job in Birmingham, AL
SUMMARY RESPONSIBILITIES The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
* Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
* Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
* Live contact each quarter with all accounts billing over $1,000/month
* Analyze performance to budget and create plans for high growth and underperforming accounts
* Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
* Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
* Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
* Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
* Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
* Perform other duties as assigned
Are you a fit?
* Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
* Remain focused and calm during stressful situations
* Meet all deadlines for yourself & ensure each Account Manager does the same
* Ability to motivate others to consistently achieve team goals
* Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
* Excel at problem solving with a focus on providing a superior customer experience
* Extremely detail oriented
* Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
* Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
* Demonstrated history of developing relationships with C -level professionals
* Excellent communication skills including written communication, speaking and presentation development and delivery
* Ability to accommodate 20% travel
* Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
* Bachelor's Degree (preferred)
* 3yrs in the CCaaS/UCaaS working with Wholesale accounts
* 2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.