Riverchase Dermatology jobs - 45 jobs

Riverchase Dermatology is Florida's leading premier medical and cosmetic dermatology practice with over 30+ locations throughout Florida. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services. We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference. The Patient Services Representative acts as a liaison between Water's Edge Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. Essential Functions * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Determines client requirements by answering telephone calls, interviewing patients and verifying information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Informs clients by explaining procedures; answering questions; providing information. * Maintains call center database by entering information, keeping records of all conversation * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. * Maintains communication equipment by reporting problems. * Accomplishes sales and organization mission by completing related results as needed. * Meets personal/team qualitative and quantitative targets. * Other duties as assigned. We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Bonus incentive program POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Monday - Friday * 8 am - 5 pm * Remote- Based in Florida, Georgia, or Alabama Travel Travel is not expected for this position. QUALIFICATIONS Education - This position requires completion of at least a High School Degree or equivalent. Experience - Has experience working in a Contact Center and familiarity with Medical Terminology. Communication - Excellent verbal and written communication skills Work Style - Must be able to work well independently but ask for help when needed. Ability to analyze and interpret information, ability to interact and decipher information telephonically and electronically.

AQUA Dermatology is devoted to its patients by delivering leading-edge care. We have a heart for service, a passion for our communities, and a never-ending commitment to excellence in all that we do. We have the privilege of making a global impact by providing medical services in underserved communities throughout the world and we offer comprehensive dermatology services including medical dermatology, skin cancer surgery, and cosmetic services. Our physicians are committed to lifelong learning in a quest to deliver the most leading-edge treatments and procedures available. At AQUA Dermatology we are devoted to supporting your growth with opportunities in multiple locations and partner practices throughout Florida, Georgia and Alabama. We are currently seeking a Director of Plastic Surgery Operations that will oversee the day-to-day operations, business performance, and patient experience across multiple Plastic Surgery clinic locations. Serve as the key operational leader, ensuring consistency, efficiency, and excellence in clinical and administrative functions. Ensure compliance, safety, and regulatory adherence within onsite operating rooms (ORs) across all locations. Work closely with physicians, staff, and senior leadership, supporting growth, compliance, and patient satisfaction within the plastic surgery service line. Key Responsibilities: Operational Leadership Oversee daily operations across multiple plastic surgery clinics, ensuring smooth, efficient, and standardized processes. Implement and monitor performance metrics, workflows, and best practices to optimize efficiency and quality of care. Coordinate scheduling, patient flow, and operating room availability to maximize utilization and minimize downtime. Staff Management & Development Recruit, train, and mentor clinical and administrative staff, fostering a culture of collaboration, accountability, and excellence. Conduct regular staff meetings, performance evaluations, and professional development initiatives. Ensure compliance with HR policies and labor regulations. Financial & Business Performance Assist in development and monitor clinic budgets, financial goals, and revenue performance. Track and analyze KPIs such as patient volumes, surgical cases, collections, and operating expenses. Identify opportunities for growth, efficiency improvements, and cost containment. Strategic Growth & Patient Experience Provide oversight and guidance for patient coordinators, ensuring effective consult-to-surgery conversion processes, transparent pricing communication for both cash-pay and insurance-based procedures, and accurate preoperative scheduling. Coordinate relationships with local hospitals and ambulatory surgery centers (ASCs) for procedures exceeding in-office surgical capabilities, ensuring credentialing, block time, and continuity of patient experience. Collaborate with physicians and leadership to implement service line growth strategies. Enhance patient engagement and satisfaction through streamlined processes, staff training, and service excellence initiatives. Support marketing efforts, community outreach, and referral relationships to drive new patient acquisition. Operating Room Compliance & Safety Ensure adherence to OSHA, CMS, AAAASF, and state-specific regulations for ambulatory surgery settings. Partners with physicians, nursing staff, and compliance officers to maintain surgical safety, infection control, and quality standards. Develop and enforce policies for OR protocols, documentation, emergency preparedness, and incident reporting. Lead audits, inspections, and corrective action plans to maintain continuous readiness for accreditation and regulatory surveys. Oversee small office-based surgical procedures performed by plastic surgeons within dermatology offices, ensuring sterile technique, equipment readiness, and adherence to office-based surgery safety standards. Compliance & Quality Assurance Oversee overall compliance across clinics, including HIPAA, risk management, and patient safety initiatives. Monitor patient outcomes and satisfaction, implementing continuous improvement strategies. Collaborate with compliance and quality teams to ensure robust internal controls and reporting structures. Travel Travel throughout AQUA Plastic Surgery locations in Florida is required. Required Education, Certification and Experience High School diploma or general education degree (GED) plus 5 years of relevant experience with management experience preferred. Strong knowledge of operating room compliance, accreditation, and regulatory standards preferred. Proven leadership skills with the ability to manage and inspire diverse teams across multiple locations. Excellent communication, organizational, and problem-solving skills. Ability to travel regularly between clinic locations. Skills Communication and Relationship Management Leadership and Multi-Site Management Financial Stewardship and Business Performance Operational Efficiency and Process Improvement Ability to identify needed information/research skills Key Program Metrics to Monitor: Accreditation audit scores (AAAHC/OBS) OR utilization and scheduling efficiency Consult-to-surgery conversion rate Infection control and incident reporting Patient satisfaction and revenue performance Equal Employment Opportunity Our Practice provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identification, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Our Practice complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Practice has facilities. NOTE: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or for other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. Other duties may be assigned in the sole discretion of management.

We're making an investment in the next generation of veterinary doctors! As part of the professional veterinary curriculum, colleges encourage off-campus educational experiences in practices outside of the teaching hospital. Practical experience in a well-run and contemporary practice can be a valuable component of your veterinary education, preparing you to deliver better care after graduation. Our program is dedicated to contributing to your practice-readiness and to help you hit the ground running after graduation. Our program structure: Our externships are flexible-they can range from two to eight weeks during the year, according to your college curriculum - but are typically two or three weeks in length. Your schedule will include days, evenings and weekends. Our externship rotations are designed to allow students, under veterinary supervision, to practice the problem-solving, technical and communication skills that they have acquired during their clinical preparation. Externs are given the opportunity to work alongside our veterinary team and are encouraged to participate in all aspects of patient care. A stipend of $250 per week will be provided. What you'll be doing: Externs experience the typical caseload of a small animal practice. Under the supervision of your mentor doctor you will gather histories, perform physical examinations, develop diagnostic and therapeutic plans, scrub in to surgery, assist in the management of medical cases, provide wellness care, develop your client communication skills, polish your technical skills and produce appropriate medical records (SOAPs) within the time limits of daily practice. Who we're looking for: Extern students are expected to be enthusiastic and effective participants in our patient care activities, upholding the professional and ethical standards of our practice. Students participating in the externship program are suggested to review the Veterinary Practice Act in regard to the scope of duties that may be performed, and to be familiar with the type and degree of veterinary supervision that is required. These should be followed carefully in order to protect both yourself and our practice. As a veterinary student extern, we expect you to dress and behave in a professional manner and to meet the expectations that we have of all team members as outlined in our employee handbook. Requirements: Be enrolled in an accredited DVM program. You are authorized to work in the United States. You must carry professional liability insurance. AVMA PLIT liability insurance is free for all student members of the AVMA. You may apply for this coverage on their website. Please check to make sure your coverage is current and submit a certificate of coverage with your application. About us: As sponsors of the Veterinary Externship Program, we see ourselves to be part of your educational team, providing instruction, mentoring and evaluation of the students who participate. You will be assigned a mentor and work on the learning objectives as defined by your college program or to meet your specific goals. At the end of the externship your mentor will provide a written evaluation of your performance as required by your college program. We look forward to working with you!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. This position is responsible for assisting and overseeing the Patient Account Rep team in collecting monies owed to the practice by patients, answering incoming calls or making outgoing calls to resolve patient account balances, assisting with questions related to billing, and handling any billing-related concerns/issues. ESSENTIAL FUNCTIONS * Assisting the Patient Account Rep team with all assigned duties * Provide support to the team for escalated patient or staff questions/concerns * Patient billing inquiry with a focus on first-call resolution. Facilitate resolution by referring the matter to the issue/content expert. * Escalate the matter to a supervisor, request the appropriate information, or take appropriate action so that the issue expert can effectively resolve the matter. * Train, appraise, lead, support, & develop the Patient Account Rep team while modeling behavior and coaching staff to success. * Promptly complete all business-related requests and correspondence from patients or insurance companies via telephone, fax, mail, or email. * Performs various collection actions, including reporting delinquent accounts to the collection agency. Including Collection agency reporting & analysis * Posting patient payments and preparing a daily deposit batch. * Update patient demographic information and initiate account adjustments. * Provide management with ad hoc reporting. * Monitor/review and work unapplied/unallocated patient credits, facilitate/approve patient refunds. * Monitor team dashboard worklists and assign tasks as necessary * Assists with maintaining KPIs and analyzes for opportunities for improvement. Meets with team daily to review progress and daily goals/results. * Assist the Patient Account Supervisor in handling teammates' questions about patient accounts. * Updates the Patient Account Supervisor on any recurring issues and suggests resolutions. Collaborates with management to ensure all internal and external customer service issues are addressed and contributes to solutions for higher-level problems. * Assist the Patient Account Supervisor in policy creation and implementation relative to patient accounts. * Produce reporting to provide feedback on quality and effectiveness to the leadership team. * Work with the Patient Account Supervisor to coordinate team schedules, effectively manage time-off requests, and ensure adequate staff coverage. * Communicate with the Patient Account Supervisor to discuss any actions that may need to be taken regarding departmental issues or policy violations. Communicate the need to propose a written warning if/when warranted. Requirements: * High School Diploma with minimum 3 years of experience in Billing & Patient Collections protocols/procedures * Must be able to work well independently but ask for help when needed * PC skills in a Windows environment are required * Knowledge and utilization of desktop applications-Word and Excel knowledge is essential for the role. We offer benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Monday - Friday * Location: Ft. Myers TRAVEL Travel is not expected for this position. QUALIFICATIONS Education - This position requires completing at least a High School Degree or equivalent. Experience - At least one year of experience in healthcare revenue cycle/billing processes. Communication - Excellent oral communication skills; ability to communicate Work Style-As a mentor to the team, the candidate must be able to work well independently but ask for help when needed. The candidate must also be able to research and interpret patient billing information and interact with and decipher information telephonically and electronically. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice, with over 107 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest-quality outcomes and exceptional patient experiences. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our knowledge and expertise! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Are you passionate about skincare and making people feel their absolute best? We're looking for a skilled and enthusiastic Aesthetician to join our dynamic team at Riverchase Dermatology. If you thrive in a fast-paced, client-focused environment and are eager to share your expertise in beauty treatments, we want to hear from you! What You'll Do: * Possess the ability to perform treatment, product or cosmetic consultations such as facials, micro needling, cool sculpting, etc. * Provide a coordinated treatment plan for patients of all ages or skin color to help them achieve their skin and body goals, objectives and optimal outcome. * Accurately document EMR information upon each patient visit to include all notes, photos, recommendations, services and charges (this includes settings, peel layers, type, strength, modalities). * Establish and foster relationships within the office, in conjunction with marketing efforts and through referrals. * Develop and implement strategic marketing initiatives. * Educate and inform staff on services, trends and promotions within our practice and the office(s) they serve. * Follows, assists in development or updating written protocols as necessary. * Work closely with providers in the office to coordinate treatment plans in conjunction with their direction to ensure compliance and prevent contraindications. * Sets up aesthetic room at the start of each day per protocol * Maintains, sterilizes and sanitizes treatment room after each patient per OSHA standards and thoroughly prepares, restocks and cleans treatment room one time a week. * Maintains equipment in accordance with company guidelines and standards. * Responsible for scheduling and coordinating future visits. * Calls new and established patients to follow up on their care. * Drives patient loyalty and engagement by sending cards, reminders, etc. * Is attentive to inventory levels, expiration dates, and requests additional products as needed so there is enough to recommend at time of service This role offers a flexible schedule of three days a week. Required Experience and Education: * 1+ years of experience in a relevant role required * Florida licensed facial specialist Company benefits include: * Competitive pay * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Georgia and Florida. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.

The Lead Histotechnologist is a lead position for laboratory testing services at Riverchase Dermatology. Individuals provide daily direction to Histology Technicians, and other laboratory staff regarding laboratory policies and procedures, equipment, education, informatics, and quality assurance. The Lead Histotechnologist motivates, coordinates, and supports staff to ensure quality results are reported in a timely manner. Incumbents operate under general supervision of the Laboratory Manager and will recommend adjustments to staffing, policies, and procedures. The Lead Technologist will assume those duties as delegated by the Laboratory Administrator to maintain regulatory standards as outlined by CLIA, and AHCA. Competency evaluations shall be performed by the Laboratory Manager. Responsibilities: Assists the Laboratory Manager/Administrator with the following tasks. * Coordinate workflow throughout the Laboratory to ensure quality results are reported in a clinically useful time frame. * Coordinate new employee orientation within the department. * Assist manager/supervisor with assessing, coordinating, documenting, and scheduling training and competency testing. * Communicate regularly with manager/supervisory to relay problems or concerns. Act as spokesperson for personnel in recommending changes in staffing or procedures. * Communicate and/or clarify procedural and policy changes to other personnel. * With managerial oversight perform duties such as scheduling, writing policies, submitting, and responding to patient safety concerns, troubleshooting quality assurance concerns. * Assist with maintaining inventory and supplies for the operations of the laboratory Other * Maintains a positive attitude by caring and being supportive of patients, providers, and co-workers. * Assists in maintaining a smooth and efficient lab flow. * Assists in maintaining the lab in a clean and orderly fashion. * Checks inter-office mail daily. Job Requirements * Associate's degree or higher in science from an accredited school * Completion of a NAACL's accredited Histology Program * Certification by the American Society of Clinical Pathology * License by the state of Florida as a Histology Technologist, HTL. * Supervisors License Preferred * Minimum of 5 years' experience in the field of histology * Basic computer knowledge, with the ability and desire for continued education * Good communication and managerial skills We offer Benefits: * Health, Eye, and Dental * 401k plan * PTO and Paid Holidays * Discounts on products and services * Life insurance policy

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience. Core Values At DD, our core values underpin our culture and guide our actions: Servant's Heart : Find joy in serving others, ensuring our patients receive the best possible care. Own It : Take full accountability for the care provided and actively contribute to the betterment of our practice. Showtime : Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues. DD Family : Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care. Perks Weekly Pay Paid Training Uniform Provided Opportunities for Advancement Employee Assistance Program (EAP) Employee Discount on Cosmetic Services and Products Position Purpose Provides general office support with a variety of clerical activities and related tasks. Role and Responsibilities Checks patients in and out accurately. Obtains complete and accurate clinical, demographic, and financial information during the check in process. Enters data in the internal Electronic Medical Records (EMR) system. Answers telephone calls according to designated scripting for the scheduling process. Answers patient questions about general practice, appointments, etc. Collects co-pays and deductibles. Performs other responsibilities as assigned. Qualifications and Education Requirements High School Diploma or Equivalent Attention to detail, polished communication skills and basic computer knowledge Friendly, Polite, and Professional Must be able to remain in a stationary position (sitting) 80% of the time. Additional Notes Ability to travel to other locations in the zone as needed. Schedule consists of 3 days of 12-hour shifts/week from 6:45AM-7:15PM and 1 Saturday/month from 6:45AM-12:30PM

Job Description Advanced Veterinary Care (AVC) is a brand new state-of-the-art urgent care and specialty hospital located in the beautiful and always growing city of Orlando, Florida. What sets AVC apart is that we are dedicated to providing innovative, compassionate care through a collaborative approach while promoting a positive work environment and advocating for employee well-being.Advanced Veterinary Care is Central Florida's newest, privately owned urgent care and specialty hospital opening early 2023. We are seeking someone who is a great communicator, able to prioritize tasks, is detail oriented, enjoys a fast-paced collaborative environment between the urgent care and specialty departments. We are looking for candidates that's the “right fit” - ones that match our core values and help build a positive work environment. Advanced Veterinary Care's core values: Compassion: We approach every pet and their family with care and empathy. Advancement: We seek to improve the lives of pets and their families through the latest treatment, education, and meeting and exceeding the current standards of veterinary care. Respect: to encompass the best interest for our patients, their families, and our employees. Communicating honestly and building trust. Excellence: Setting the standard for all aspects of patient care, client service, and collaborative medicine. Through dedication and teamwork, to provide the highest level of care for you and your pets. Collaboration: Teaching, learning, and consulting with team members and colleagues in our community. To establish and expand the use of best practices. Discussing solutions within and beyond the team to provide the best care and positive outcomes for our patients. As an Overnight Technician, you will: Urgent/Emergency Care: Administer medications, perform diagnostic tests (blood work, x-rays), assist in surgeries, and provide post-operative care. Patient Monitoring: Continuously monitor vital signs, patient records, and respond to changes or issues. Emergency Procedures: Provide CPR and other life-saving techniques when necessary. Patient Handling: Handle and restrain animals safely for examinations and treatments. Communication: Communicate with pet owners about their animal's condition and treatment plans. Environment Maintenance: Maintain a clean and organized work environment, sterilize surgical instruments, and assist with intake and discharge. Equipment Management: Operate and maintain medical equipment like ventilators and IV pumps. Triage and Assessment: Conduct initial patient assessments and triage. Advanced Skills: Experience with anesthetic induction, monitoring, IV catheter placement, and advanced nursing care. Expectations/Requirements: Prior veterinary experience is required, previous Veterinary ER or Urgent Care experience is preferred, but not required. Proficient in drug calculation and strong anesthetic skills Display competency in general knowledge and nursing skills required to care for patients Strong communication skills Employee Benefits and Perks include: Our comprehensive benefits plan will be reviewed yearly with employee surveys to potentially amend our package based on our entire team's interest. Benefits advisor for employees (for health care, retirement, or general financial planning). Access to mental healthcare, mindfulness, and self-care resources (through our employee assistance program). Medical, dental and vision plans. Other voluntary insurance benefits such as life, disability, health savings accounts available. 401K and 401k matching retirement planning. Flexible work schedules. Competitive paid time off. Commensurate salary with experience/credentials At AVC, we pride ourselves with optimizing our operational systems, and working as a team, to make the overall day-to-day workload more manageable. Employee discounts (including pet insurance premiums, products, and services). Education resources (at DOVE, VetGirl, VIN and major veterinary journals). Support of professional development and allowance for CE (for licensed staff). Technician license reimbursement. Uniform allowance. Annual Retention Bonuses. We are excited at the possibility of meeting you and welcoming you on to our team! We are an Equal Opportunity Employer and a Drug Free Workplace. All offers of employment at Advanced Veterinary Care are contingent upon clear results of a thorough background check and drug screening. Background checks and drug screening will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Medical Assistant (Gap year Opportunity for Pre-PA/Pre-Med Students) Riverchase Dermatology, an AQUA Dermatology portfolio practice, is devoted to its patients by delivering leading-edge care. We have a heart for service, a passion for our communities, and a never-ending commitment to excellence in all that we do. We offer comprehensive dermatology services including medical dermatology, skin cancer surgery, and cosmetic services. We are currently seeking motivated and enthusiastic individuals to join our team as Medical Assistants on a 1-year gap year opportunity, ideal for pre-PA or Pre-Med students looking to gain valuable experience in the medical field before pursuing further education. As a Medical Assistant with Riverchase Dermatology, you will play a vital role in supporting our healthcare professionals in delivering exceptional patient care. You will have the opportunity to work alongside experienced medical professionals, gaining hands-on experience in various clinical settings. Responsibilities include: * Assisting dermatologists with patient examinations, biopsies, and surgical procedures. * Providing patient education on skin care routines, treatment plans, and post-procedure care. * Assisting in performing dermatologic procedures such as wound care, suture removal, etc. * Documenting patient medical histories, symptoms, and treatment plans accurately. * Prepare examination rooms, ensuring cleanliness before each appointment and stocked with necessary equipment, instruments, and supplies. * Accurately complete pathology and laboratory requisitions as required * Complete logs and send specimens to the laboratory * Travel required to other locations throughout the week as needed Qualifications: * Currently enrolled in or recently graduated from a Bachelor's degree * Students interested in pursuing a career as a Physician Assistant (PA) or Pre-Med * Strong interpersonal skills and ability to communicate effectively with patients and healthcare professionals. * Excellent organizational skills and attention to detail. * Previous experience in a healthcare or dermatology setting is preferred but not required. Benefits: * Fulfillment of prerequisite hours for PA school or Pre-Med application with a focus on dermatology. * Competitive hourly wage * Comprehensive training and mentorship program provided by experienced dermatologists. * Exposure to a wide range of dermatologic conditions and treatments. * Potential for continued employment or recommendation for future opportunities within the dermatology field. * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Paid Time Off How To Apply: If you are passionate about dermatology and eager to gain hands-on experience as a Dermatology Medical Assistant during your gap year, we invite you to apply! Embark on an exciting journey towards a rewarding career in dermatology by joining our team at AQUA Dermatology! AQUA Dermatology is Florida's premier and largest medical and cosmetic Dermatology practice with over 107 locations throughout Alabama, Florida, and Georgia. Founded in 1998, our established practices offer patients the highest quality outcomes and a stellar patient experience. Our passion and commitment are to treat every patient who walks through the doors as family.

AQUA Dermatology is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. The Patient Account Representative position is responsible for taking incoming and making outgoing calls to patients and insurance companies to resolve account balances. Essential duties: account review, customer service and billing. Positions will perform any and all related duties assigned. This job operates in a clerical office setting. Responsibilities: * Complete all business-related requests and correspondence from patients and insurance companies. * Complete all assigned projects in a timely manner. * Assist clients and patients in all requested tasks. * Communicate to management, areas of concern or areas of improvement. * Performs various collection actions including the following and reporting of delinquent accounts to the collection agency. * Posts payments and prepares daily deposit. * Research and respond to all patient inquiries received by telephone and mail. * Update patient demographic information and initiate account adjustments. * Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. * Other duties as assigned. Other * This is a full-time position. * Hybrid position * Days and hours of work are Monday through Friday, 8:00 AM to 4:30 PM. Evening & Weekend work may be requested as job duties demand. * Participates in educational activities and attends department staff meetings. * Conducts oneself in accordance with company policies and procedures. * Maintains strict confidentiality, adhering to all HIPAA guidelines. Skills * Ability to operate basic office equipment and multi-line telephone system. * General understanding of professional fee billing processes and procedures. * Proficient in analyzing statistical data. * Dependability in both production and attendance * attention to detail. * Excellent oral and written communication skills. * Good organizational, analytical and time management skills * Ability to exercise initiative, judgment, and decision-making skills. * Ability to establish effective working relationships with providers, staff and the public. Hybrid Schedule: * 4 days a week remote and 1 day a week in office We offer competitive salaries and benefits: * Medical, Dental, and Vision are available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401 (k) available after 90 days of hire * Excellent growth and advancement opportunities * Discounts on services Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 110 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. What are we looking for in a Front Desk Lead? The Front Line Supervisor oversees, performs, and ensures the smooth daily operations of assigned clinic location(s) to include supervision of front office team members; may be required to supplement front office operations as needed. Front Line Supervisor Primary Duties: * Support the team daily, which serves as the patient's first contact, as Front Office Lead and Supervisor. * Participate as a working supervisor, completing tasks as needed to assure that all charges and payments are entered correctly and timely. * Responsible for knowledge of all contracted insurance plans. * Understand and consistently comply with Medicare regulations. * Monitors flow of front office staff, including allocation to various duties ensuring that all tasks are completed in a timely and efficient manner and providing coverage as necessary. * Ensures that the PSR team is providing excellent customer service to all patients and representatives associated with the office. * Assist Office Manager with medical records. * Oversees and performs the accurate entry and verification of patient demographic and insurance information. * Oversees the collection of monies deemed patient responsibility, including co-pays, deductibles and cosmetic services. * Assist with the end of day batch balance and deposits. Front Desk Lead Skills and Qualities: * Excellent Customer Service Skills and experience. * Above average verbal and written communication skills. * Medical Terminology knowledge. * Knowledge of HIPAA standards and requirements. * Knowledge of OSHA and Safety standards. * Ability to multi-task in a high volume office environment. * Ability to lead a team to success, while being a great role model. Education and Experience: * High School Diploma required; Two-year college degree preferred * 2 or more years of experience in medical office environment, previous experience in cosmetic or hospitality may be considered. * Bilingual (English, Spanish) ability is a plus. Our Benefits Package Includes: * Competitive pay * 401(k) * Health insurance * Dental, Vision, and Life insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise The Spa Coordinator greets patients/clients at the front desk, answers calls with exemplary telephone technique, shows an energetic, welcoming attitude, provides exceptional customer service to Spa guests and cosmetic patients. Team Member handles the initial paperwork involved with setting up charts, obtains patient signatures on appropriate forms and collects payments for services and retail sales. Team Member will be responsible for understanding all cosmetic/spa procedures; will have heavy interaction with clients and Spa guests as well as constant interaction with Healthcare Providers. Essential Functions: * Prepares new patient/client charts and alerts Medical Records to pull charts of established patients for next day's schedule * Prepares encounter forms for each day and completes super bills for laser procedures with established consultations * Collects payments for services, schedules follow-up appointments, completes encounter forms when necessary, and prints receipts * Answers calls, screens calls and takes accurate messages. Refers patients/clients to the Cosmetic Coordinator when appropriate * Follow up with all cosmetic interest questionnaires on a weekly basis and schedule accordingly * Acts as the liaison between waiting patients/clients, aestheticians, MAs and providers * Knowledge of make-up and skincare product lines for retail sales to customers * Manages spa schedules for efficiency with the goal of maximizing the provider's/aesthetician's schedule * Conducts daily checks on skincare and cosmetic inventory and reports any shortage to the Director * Assist CS tech or aesthetician in any prep work if time allows Our Benefits: * 401(k) * Dental Insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Education and Experience: * Experience in a similar capacity involving direct communication with clients, preferably in a medical or retail setting. * Previous Spa experience preferred * Previous sales background an asset * High school graduate

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

*** DUE TO THE NATURE OF EMERGENCY & SPECIALTY VETERINARY MEDICINE, ONLY CANDIDATES WITH PRIOR VETERINARY EXPERIENCE WILL BE CONSIDERED. *** Advanced Veterinary Care (AVC) is a brand new state-of-the-art urgent care and specialty hospital located in the beautiful and always growing city of Orlando, Florida. What sets AVC apart is that we are dedicated to providing innovative, compassionate care through a collaborative approach while promoting a positive work environment and advocating for employee well-being.Advanced Veterinary Care is Central Florida's newest, privately owned urgent care and specialty hospital opening early 2023. We are seeking someone who is a great communicator, able to prioritize tasks, is detail oriented, enjoys a fast-paced collaborative environment between the urgent care and specialty departments. We are looking for candidates that's the “right fit” - ones that match our core values and help build a positive work environment. Advanced Veterinary Care's core values: Compassion: We approach every pet and their family with care and empathy. Advancement: We seek to improve the lives of pets and their families through the latest treatment, education, and meeting and exceeding the current standards of veterinary care. Respect: to encompass the best interest for our patients, their families, and our employees. Communicating honestly and building trust. Excellence: Setting the standard for all aspects of patient care, client service, and collaborative medicine. Through dedication and teamwork, to provide the highest level of care for you and your pets. Collaboration: Teaching, learning, and consulting with team members and colleagues in our community. To establish and expand the use of best practices. Discussing solutions within and beyond the team to provide the best care and positive outcomes for our patients. Specialty Technician Job Purpose: • Increase efficiency of the doctor staff by providing care and support to patients, clients, and hospital staff. • Provide excellent medical support and compassionate care for patients and clients. • Act as a point of communication between clients and internal hospital staff regarding the status of patients in hospital. As an Internal Medicine Veterinary Technician, you will: Review medical records, prep for internal medicine appointments and procedures. Other administrative tasks such as client callbacks, medications refills, preparing estimates, invoicing (although the service will have their own dedicated coordinator that will share much of the administrative tasks). Induce, maintain, and monitor patients under anesthesia. The internal medicine candidates will work alongside urgent care/hospitalization technicians and assistants in providing patient care for inpatients. Assist with procedures, cleaning, and maintenance of endoscopic and ultrasound equipment. The service will have dedicated technician appointments, the candidate should feel comfortable working independently with these appointments ((which may involve client education and demos for insulin administration, using feeding tubes, glucose (traditional or interstitial)) curves, SQ fluids. Perform diagnostic imaging including digital radiographs, CT scans and basic laboratory tasks (running blood work, prepping, and reviewing microscopic slides). Processing and packing samples for diagnostic lab (including digital cytology). As a Surgery Veterinary Technician, you will: Provide nursing care to patients according to hospital standards of care and core values. Review medical records, develop anesthetic protocol and develop post operative treatment plan with our surgeon and discharge patients. Prepare patients for surgery including clipping, prepping and positioning for surgery. Intubating and monitoring of patients under general anesthesia. Perform diagnostic imaging including digital radiographs, CT scans and digital cytology. Basic knowledge of surgical packs, sterilization protocols and instrumentation. Expectations / Requirements Prior veterinary experience is required. Previous experience working in a specialty/referral hospital preferred. Proficient in drug calculation and strong anesthetic skills. The candidate should be confident with phlebotomy, placing iv catheters, nasogastric tubes, radiographs, processing in house labs. The ideal candidate should be comfortable with standard anesthetic protocols, induction, maintenance, and monitoring of anesthesia. Display competency in general knowledge and nursing skills required to care for patients. As necessary, help with cleaning the procedure room, instruments and the setting up and breakdown of the procedure room. Must be comfortable to work on their feet, able to keel, bend to work with surgery patients. Adequate breaks will be provided (however will have times of being on your feet at times). Applicant should be able to lift patients and inventory up to 40 pounds. There will be some on-call responsibilities , however we do offer a competitive incentive for both being on call and when called in. Employee Benefits and Perks include: Our comprehensive benefits plan will be reviewed yearly with employee surveys to potentially amend our package based on our entire team's interest. Benefits advisor for employees (for health care, retirement, or general financial planning). Access to mental healthcare, mindfulness, and self-care resources (through our employee assistance program). Medical, dental and vision plans. Other voluntary insurance benefits such as life, disability, health savings accounts available. 401K and 401k matching retirement planning. Flexible work schedules. Competitive paid time off. Commensurate salary with experience/credentials At AVC, we pride ourselves with optimizing our operational systems, and working as a team, to make the overall day-to-day workload more manageable. Employee discounts (including pet insurance premiums, products, and services). Education resources (at DOVE, VetGirl, VIN and major veterinary journals). Support of professional development and allowance for CE (for licensed staff). Technician license reimbursement Uniform allowance. We are excited at the possibility of meeting you and welcoming you on to our team! We are an Equal Opportunity Employer and a Drug Free Workplace. All offers of employment at Advanced Veterinary Care are contingent upon clear results of a thorough background check and drug screening. Background checks and drug screening will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology is partner with Aqua Dermatology who is Florida's leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services. The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference. Essential Functions * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Determines client requirements by answering telephone calls, interviewing patients and verifying information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Informs clients by explaining procedures; answering questions; providing information. * Maintains call center database by entering information, keeping records of all conversation * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. * Maintains communication equipment by reporting problems. * Accomplishes sales and organization mission by completing related results as needed. * Meets personal/team qualitative and quantitative targets. * Other duties as assigned. We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Bonus incentive program POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Monday - Friday * Remote * 8 am - 5 pm Travel Travel is not expected for this position

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions * Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times. * Greets and welcomes patients as they arrive for their appointments. * Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. * Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. * Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. * Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. * Learns new products and maintains an accurate inventory of all items. * Ensures a positive experience for each patient through excellent customer service practices. * Verifies patient health benefits with approved health care companies. * Sends out and receives medical records and referrals for patient care. * Keeps reception area clean and organized. * Works in a team environment to accomplish common tasks in a collegial manner. Company benefits include: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Required Education and Experience * High School diploma or equivalent * Strong customer service background * 1-to 2 years of Medical Reception experience is preferred Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred