Riverchase Dermatology jobs in Cape Coral, FL - 26 jobs

Riverchase Dermatology is partner with Aqua Dermatology who is Florida's leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services. The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference. Essential Functions * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Determines client requirements by answering telephone calls, interviewing patients and verifying information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Informs clients by explaining procedures; answering questions; providing information. * Maintains call center database by entering information, keeping records of all conversation * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. * Maintains communication equipment by reporting problems. * Accomplishes sales and organization mission by completing related results as needed. * Meets personal/team qualitative and quantitative targets. * Other duties as assigned. We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Bonus incentive program POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Monday - Friday * Hybrid works 1 day a month in Fort Myers business Office * 8 am - 5 pm Travel Travel is not expected for this position.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Are you passionate about skincare and making people feel their absolute best? We're looking for a skilled and enthusiastic Aesthetician to join our dynamic team at Riverchase Dermatology. If you thrive in a fast-paced, client-focused environment and are eager to share your expertise in beauty treatments, we want to hear from you! What You'll Do: * Possess the ability to perform treatment, product or cosmetic consultations such as facials, micro needling, cool sculpting, etc. * Provide a coordinated treatment plan for patients of all ages or skin color to help them achieve their skin and body goals, objectives and optimal outcome. * Accurately document EMR information upon each patient visit to include all notes, photos, recommendations, services and charges (this includes settings, peel layers, type, strength, modalities). * Establish and foster relationships within the office, in conjunction with marketing efforts and through referrals. * Develop and implement strategic marketing initiatives. * Educate and inform staff on services, trends and promotions within our practice and the office(s) they serve. * Follows, assists in development or updating written protocols as necessary. * Work closely with providers in the office to coordinate treatment plans in conjunction with their direction to ensure compliance and prevent contraindications. * Sets up aesthetic room at the start of each day per protocol * Maintains, sterilizes and sanitizes treatment room after each patient per OSHA standards and thoroughly prepares, restocks and cleans treatment room one time a week. * Maintains equipment in accordance with company guidelines and standards. * Responsible for scheduling and coordinating future visits. * Calls new and established patients to follow up on their care. * Drives patient loyalty and engagement by sending cards, reminders, etc. * Is attentive to inventory levels, expiration dates, and requests additional products as needed so there is enough to recommend at time of service This role offers a flexible schedule of three days a week. Required Experience and Education: * 1+ years of experience in a relevant role required * Florida licensed facial specialist Company benefits include: * Competitive pay * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Georgia and Florida. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions * Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times. * Greets and welcomes patients as they arrive for their appointments. * Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. * Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. * Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. * Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. * Learns new products and maintains an accurate inventory of all items. * Ensures a positive experience for each patient through excellent customer service practices. * Verifies patient health benefits with approved health care companies. * Sends out and receives medical records and referrals for patient care. * Keeps reception area clean and organized. * Works in a team environment to accomplish common tasks in a collegial manner. Company benefits include: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Required Education and Experience * High School diploma or equivalent * Strong customer service background * 1-to 2 years of Medical Reception experience is preferred Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise The Spa Coordinator greets patients/clients at the front desk, answers calls with exemplary telephone technique, shows an energetic, welcoming attitude, provides exceptional customer service to Spa guests and cosmetic patients. Team Member handles the initial paperwork involved with setting up charts, obtains patient signatures on appropriate forms and collects payments for services and retail sales. Team Member will be responsible for understanding all cosmetic/spa procedures; will have heavy interaction with clients and Spa guests as well as constant interaction with Healthcare Providers. Essential Functions: * Prepares new patient/client charts and alerts Medical Records to pull charts of established patients for next day's schedule * Prepares encounter forms for each day and completes super bills for laser procedures with established consultations * Collects payments for services, schedules follow-up appointments, completes encounter forms when necessary, and prints receipts * Answers calls, screens calls and takes accurate messages. Refers patients/clients to the Cosmetic Coordinator when appropriate * Follow up with all cosmetic interest questionnaires on a weekly basis and schedule accordingly * Acts as the liaison between waiting patients/clients, aestheticians, MAs and providers * Knowledge of make-up and skincare product lines for retail sales to customers * Manages spa schedules for efficiency with the goal of maximizing the provider's/aesthetician's schedule * Conducts daily checks on skincare and cosmetic inventory and reports any shortage to the Director * Assist CS tech or aesthetician in any prep work if time allows Our Benefits: * 401(k) * Dental Insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Education and Experience: * Experience in a similar capacity involving direct communication with clients, preferably in a medical or retail setting. * Previous Spa experience preferred * Previous sales background an asset * High school graduate

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions * Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times. * Greets and welcomes patients as they arrive for their appointments. * Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. * Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. * Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. * Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. * Learns new products and maintains an accurate inventory of all items. * Ensures a positive experience for each patient through excellent customer service practices. * Verifies patient health benefits with approved health care companies. * Sends out and receives medical records and referrals for patient care. * Keeps reception area clean and organized. * Works in a team environment to accomplish common tasks in a collegial manner. Company benefits include: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Required Education and Experience * High School diploma or equivalent * Strong customer service background * 1-to 2 years of Medical Reception experience is preferred Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. We are seeking a Vein Medical Assistant to operate as the first point of clinical contact for patients in the office performing a variety of basic clinical functions including preparing surgical trays, assisting with venous procedures, and using software for recording medical records, billing, and insurance records. ESSENTIAL FUNCTIONS * Arrives on time and sets up exam/procedure/cosmetic rooms, prepares solutions, prepares sterilized packs, and sets up equipment. * Shows patients to exam rooms; obtains and documents on EMR accurate patient history including skin history and general medical history, current medications, and identifies the purpose of patients visit that day * Turns over patient rooms by removing sharps, cleaning, and setting up for the next patient. * Aids in cleaning/sterilizing instruments, checking expiration dates of supplies and medications; discards trash and biohazard containers/bags * Maintains clean, fully stocked, organized, and up-to-date rooms upon arrival and prior to leaving work. * Prepares Rx per provider instructions and sends to specified pharmacy; accurately documents EMR results of each patient visit including ICD10 diagnoses, CPT codes/charges, plan/treatments, medications given, pharmacy information, and follow-up visit. * Performs triage, prior authorizations, post-op calls, prepping for next-day procedures/appointments * Documents conversations appropriately with patients when discussing treatment, orders from the physician/provider, and insurance or finances. * Provides patients with post-op instructions, teaching and education on venous insufficiency and corresponding treatment, accurate insurance coverage information * Uses appropriate software to record medical records for use in treatment, patient and insurance billing * Assist providers during office visits ("scribe") including accurately documented in the medical record, the various anatomic locations and activities as the provider is examining and treating, cosmetic procedures, surgical procedures, (including maintaining a sterile environment, changing bandages, input treatment plan including correct site and CPT's) * Accepts additional projects as assigned by department leads. * Works in a team environment, maintaining professional relationships with patients, providers, supervisors, and administrators We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Discounts on services TRAVEL Travel between four practice locations is expected for this position in North Port, Venice, and Port Charlotte.

Riverchase Dermatology is partner with Aqua Dermatology who is Florida's leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services. The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference. Essential Functions * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Determines client requirements by answering telephone calls, interviewing patients and verifying information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Informs clients by explaining procedures; answering questions; providing information. * Maintains call center database by entering information, keeping records of all conversation * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. * Maintains communication equipment by reporting problems. * Accomplishes sales and organization mission by completing related results as needed. * Meets personal/team qualitative and quantitative targets. * Other duties as assigned. We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Bonus incentive program POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Monday - Friday * Remote * 8 am - 5 pm Travel Travel is not expected for this position

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions * Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times. * Greets and welcomes patients as they arrive for their appointments. * Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. * Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. * Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. * Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. * Learns new products and maintains an accurate inventory of all items. * Ensures a positive experience for each patient through excellent customer service practices. * Verifies patient health benefits with approved health care companies. * Sends out and receives medical records and referrals for patient care. * Keeps reception area clean and organized. * Works in a team environment to accomplish common tasks in a collegial manner. Company benefits include: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Required Education and Experience * High School diploma or equivalent * Strong customer service background * 1-to 2 years of Medical Reception experience is preferred Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. We are seeking a Vein Medical Assistant to operate as the first point of clinical contact for patients in the office performing a variety of basic clinical functions including preparing surgical trays, assisting with venous procedures, and using software for recording medical records, billing, and insurance records. ESSENTIAL FUNCTIONS * Arrives on time and sets up exam/procedure/cosmetic rooms, prepares solutions, prepares sterilized packs, and sets up equipment. * Shows patients to exam rooms; obtains and documents on EMR accurate patient history including skin history and general medical history, current medications, and identifies the purpose of patients visit that day * Turns over patient rooms by removing sharps, cleaning, and setting up for the next patient. * Aids in cleaning/sterilizing instruments, checking expiration dates of supplies and medications; discards trash and biohazard containers/bags * Maintains clean, fully stocked, organized, and up-to-date rooms upon arrival and prior to leaving work. * Prepares Rx per provider instructions and sends to specified pharmacy; accurately documents EMR results of each patient visit including ICD10 diagnoses, CPT codes/charges, plan/treatments, medications given, pharmacy information, and follow-up visit. * Performs triage, prior authorizations, post-op calls, prepping for next-day procedures/appointments * Documents conversations appropriately with patients when discussing treatment, orders from the physician/provider, and insurance or finances. * Provides patients with post-op instructions, teaching and education on venous insufficiency and corresponding treatment, accurate insurance coverage information * Uses appropriate software to record medical records for use in treatment, patient and insurance billing * Assist providers during office visits ("scribe") including accurately documented in the medical record, the various anatomic locations and activities as the provider is examining and treating, cosmetic procedures, surgical procedures, (including maintaining a sterile environment, changing bandages, input treatment plan including correct site and CPT's) * Accepts additional projects as assigned by department leads. * Works in a team environment, maintaining professional relationships with patients, providers, supervisors, and administrators We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Discounts on services TRAVEL Travel between four practice locations is expected for this position in North Port, Venice, and Port Charlotte.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. We are seeking a Vein Medical Assistant to operate as the first point of clinical contact for patients in the office performing a variety of basic clinical functions including preparing surgical trays, assisting with venous procedures, and using software for recording medical records, billing, and insurance records. ESSENTIAL FUNCTIONS * Arrives on time and sets up exam/procedure/cosmetic rooms, prepares solutions, prepares sterilized packs, and sets up equipment. * Shows patients to exam rooms; obtains and documents on EMR accurate patient history including skin history and general medical history, current medications, and identifies the purpose of patients visit that day * Turns over patient rooms by removing sharps, cleaning, and setting up for the next patient. * Aids in cleaning/sterilizing instruments, checking expiration dates of supplies and medications; discards trash and biohazard containers/bags * Maintains clean, fully stocked, organized, and up-to-date rooms upon arrival and prior to leaving work. * Prepares Rx per provider instructions and sends to specified pharmacy; accurately documents EMR results of each patient visit including ICD10 diagnoses, CPT codes/charges, plan/treatments, medications given, pharmacy information, and follow-up visit. * Performs triage, prior authorizations, post-op calls, prepping for next-day procedures/appointments * Documents conversations appropriately with patients when discussing treatment, orders from the physician/provider, and insurance or finances. * Provides patients with post-op instructions, teaching and education on venous insufficiency and corresponding treatment, accurate insurance coverage information * Uses appropriate software to record medical records for use in treatment, patient and insurance billing * Assist providers during office visits ("scribe") including accurately documented in the medical record, the various anatomic locations and activities as the provider is examining and treating, cosmetic procedures, surgical procedures, (including maintaining a sterile environment, changing bandages, input treatment plan including correct site and CPT's) * Accepts additional projects as assigned by department leads. * Works in a team environment, maintaining professional relationships with patients, providers, supervisors, and administrators We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Discounts on services TRAVEL Travel between four practice locations is expected for this position in North Port, Venice, and Port Charlotte.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Who are we looking for in a Medical Assistant? The ideal Medical Assistant/ LPN candidate is positive, energetic, intelligent, highly dependable, organized, and can multi-task. The MA/LPN is responsible for assisting the Provider with patient visits, including consultative and surgical procedures. Medical Assistant Primary Duties: * Assisting our Provider's in delivering quality care to patients * Providing side by side assistance with surgical procedures * Reviewing patient's medical history * Maintaining notes in our EMR system * Obtaining appropriate consents * Calling in prescriptions * Performing patient call backs Medical Assistant/ LPN Skills and Qualities: * Able to demonstrate compassion and caring in dealing with others, patients, and co-workers * Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice * Proficient communication skills (written and verbal) * Flexible hours Our Benefits Include: * 401(k) * Life insurance * Generous paid time off * Medical, Dental, & Vision Insurance * Employee discounts on services and products Experience and Education: * Preferred Medical Assistant (MA) Certification, Certified Surgical Technologist (CST) License, or LPN * Hands-on experience in a clinical setting, Will train the right candidate * Dermatology or surgical experience is preferred, not required Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. We are seeking a Vein Medical Assistant to operate as the first point of clinical contact for patients in the office performing a variety of basic clinical functions including preparing surgical trays, assisting with venous procedures, and using software for recording medical records, billing, and insurance records. ESSENTIAL FUNCTIONS * Arrives on time and sets up exam/procedure/cosmetic rooms, prepares solutions, prepares sterilized packs, and sets up equipment. * Shows patients to exam rooms; obtains and documents on EMR accurate patient history including skin history and general medical history, current medications, and identifies the purpose of patients visit that day * Turns over patient rooms by removing sharps, cleaning, and setting up for the next patient. * Aids in cleaning/sterilizing instruments, checking expiration dates of supplies and medications; discards trash and biohazard containers/bags * Maintains clean, fully stocked, organized, and up-to-date rooms upon arrival and prior to leaving work. * Prepares Rx per provider instructions and sends to specified pharmacy; accurately documents EMR results of each patient visit including ICD10 diagnoses, CPT codes/charges, plan/treatments, medications given, pharmacy information, and follow-up visit. * Performs triage, prior authorizations, post-op calls, prepping for next-day procedures/appointments * Documents conversations appropriately with patients when discussing treatment, orders from the physician/provider, and insurance or finances. * Provides patients with post-op instructions, teaching and education on venous insufficiency and corresponding treatment, accurate insurance coverage information * Uses appropriate software to record medical records for use in treatment, patient and insurance billing * Assist providers during office visits ("scribe") including accurately documented in the medical record, the various anatomic locations and activities as the provider is examining and treating, cosmetic procedures, surgical procedures, (including maintaining a sterile environment, changing bandages, input treatment plan including correct site and CPT's) * Accepts additional projects as assigned by department leads. * Works in a team environment, maintaining professional relationships with patients, providers, supervisors, and administrators We offer competitive salaries and benefits: * Medical, Dental, and Vision available after 30 days of hire * Short-term disability and life insurance, and many ancillary options. * 401k available after 90 days of hire * Excellent growth and advancement opportunities * Discounts on services TRAVEL Travel between four practice locations is expected for this position in North Port, Venice, and Port Charlotte.