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  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 5d ago
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  • Quality Improvement Supervisor

    Carestar, Inc. 4.0company rating

    Columbus, OH jobs

    Company: CareStar, Inc. Job Type: Full-time Industry: Healthcare / Social Services / Case Management About the Opportunity at CareStar Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Quality Improvement Supervisor to join our Quality Improvement Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Quality Improvement Supervisor, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community. Key Responsibilities Directly supervises, manages, and oversees staff, including hiring and providing performance evaluations, salary recommendations, and individual development goals and objectives. Oversees quality improvement activities in assigned area of the State, such as data collection, monitoring, and reporting quality improvement functions. Leads and/or participates in key committees associated with continuous quality improvement, staff education, and/or consumer health and safety issues. Collaborates with Directors to design and conduct reviews of select processes and/or areas of operation to measure performance on quality and compliance indicators; assimilates data from these reviews, provides recommendations for improvement and presents findings to senior management. Develops and implements quality improvement related processes and tools such as chart audits, consumer satisfaction surveys, focused reviews, ongoing data monitoring mechanisms, etc. Monitors compliance of After-Hours requirements, including the review of the On-Call Log for complete and appropriate responses; oversees the preparation of summary records for annual reviews; monitors and facilitates reporting of incidents per protocols. Adheres to the CareStar Rule in performance of job responsibilities. Understands and complies with CareStar Policies and Procedures. Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. Minimum Qualifications Licensed Social Worker, Licensed Independent Social Worker, Registered Nurse and at least 36 months of experience in the home and community-based services within the last 10 years; OR Bachelor's Degree in Business, Nursing, Social Services, or related field and at least 60 months of program management or program analysis experience. Experience with continuous quality improvement principles, data analysis and basic statistics. • Supervisory experience preferred. Strong organizational, critical thinking, and problem solving skills. Effective oral and written communication skills. Familiarity with suite of Microsoft Office programs. Valid driver's license and car insurance as required by State law. Why Join CareStar? Competitive salary based on experience and education Comprehensive benefits: Medical, dental, vision, life insurance 401(k) with a generous company match Paid time off + 10 paid holidays Employee Stock Ownership Plan (ESOP) - become a part-owner in the company Supportive, mission-driven culture focused on improving lives Apply Today Ready to make a difference? Visit ************************************************ to apply and learn more about joining our team. Department Quality Improvement Role QI Supervisor Locations Franklin County Remote status Fully Remote Employment type Full-time Employment level Professionals
    $50k-65k yearly est. 5d ago
  • Department Supervisor III - Nursing Administration - Remote Florida

    Cleveland Clinic 4.7company rating

    Cleveland, OH jobs

    Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation as you build a rewarding career with one of the most respected healthcare organizations in the world. The Cleveland Clinic team is looking to add a Department Supervisor III to the Nursing Administration department. This role will support a newly created team that is responsible for timely discharges. You will supervise the department's technical and administrative functions as well as implement goals and collaborate with other caregivers to achieve them. You will also have the opportunity to advance to a higher management level. Exceptional care is a team effort - both at the bedside and in the office. Even if you've never considered healthcare as your next step, you'll find there are many paths to creating a career centered on what matters most to you. A caregiver in this position works days from 8:00AM - 4:30PM. This is a fully remote position in but may require some days on-site for pre-scheduled meetings at our Florida locations. This position reports to FLORIDA. A caregiver who excels in this role will: * Supervise the technical and administrative functions. * Act as a technical resource for team members. * Collaborate to achieve organizational goals. * Implement goals consistent with assigned clinical and nonclinical units. * Supervise caregivers in daily operations. * Maintain staffing levels and ensure cross coverage. * Approve and schedule paid time off and leave requests. * Provide leadership and training. * Coordinate and provide orientation, education and training. * Develop an effective work team. * Proactively identify opportunities to improve procedures and processes. * Communicate with caregivers and provide orientation on policies. * Analyze workflow and procedures. * Identify and implement opportunities to improve speed, quality and effectiveness. * Lead and implement large process improvement projects. Minimum qualifications for the ideal future caregiver include: * Associate's degree and three years of supervisory experience * OR a High School Diploma/GED and five years of experience * OR a Bachelor's degree and one year of experience Preferred qualifications for the ideal future caregiver include: * Bachelor's degree * Healthcare experience in a large organization * Utilization management experience * Administrative experience in Care Management * Ability to track metrics by using Excel * Knowledge of Power Point * Insurance knowledge Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Ability to perform work in a stationary position for extended periods * Ability to operate a computer and other office equipment * Ability to communicate and exchange accurate information * Ability to travel throughout the hospital system * In some locations, ability to transport up to 25 pounds * May require the ability to operate various types of powered material handling equipment. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
    $52.3k-79.7k yearly 5d ago
  • Intensive Home-Based Therapist

    Integrated Services for Behavioral Health 3.2company rating

    Zanesville, OH jobs

    We are seeking an Intensive Home-Based Therapist! Muskingum County, OH Intensive Home-based Treatment is eligible for a sign-on bonus of $5,000! Join our team! Do you have a passion for working with children and families? Integrated Services for Behavioral Health is looking for compassionate, dedicated people in Franklin County who want to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. You will receive ongoing training in the Intensive Family and System Treatment (I-FAST) as you work with families, youth, their communities, and other key members of their ecology to implement I-FAST as designed. The salary range for this position is based on experience, education, and/or licensure: Dependently Licensed: $70,000-$74,295.45/year Independently Licensed: $80,000-84,909.08/year Essential Functions: Provide direct clinical treatment using the I-FAST model and principles, including but not limited to leveraging strengths and focusing on the positive, understanding frames, patterns, and increasing mature behavior. Conduct a thorough assessment of the client and family that gathers information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Works with families to define cultural factors that influence strengths, functioning, and family behaviors to ensure ongoing engagement and success in care. Provide individual and family psychotherapy services that support the identified needs. Develop collaborative and creative partnerships with community resources to meet the needs of each family. Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, probation, child welfare) in change-oriented treatment. Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members. Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the I-FAST model. Work collaboratively with the team to ensure that clients have access to support 24 hours/day, 7 days/week as needed. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Meets billing productivity requirements established by Integrated Services for Behavioral Health. Other duties as assigned. Minimum Requirements: Must meet requirements for licensure as defined by the Ohio Counselor, Social Worker, and Marriage & Family Therapist Board. Experience and passion for delivering services to youth and families. Demonstrated a high degree of cultural awareness. Comfortable working with a diverse community of clients. Knowledge of or experience engaging with families in the community. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems team-building activities. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $80k-84.9k yearly 3d ago
  • QA Engineer

    IHC Specialty Benefits 4.4company rating

    Akron, OH jobs

    We are seeking a proactive QA Engineer who will work alongside business analysts, product managers, and developers to test daily development tickets, coordinate and execute User Acceptance Testing (UAT), and lead the development and maintenance of automated regression tests. This role is critical in ensuring product quality across releases and features. You will work across manual and automated testing efforts, with a strong focus on Selenium-based test automation and supporting the team in delivering reliable, high-quality software. ESSENTIAL DUTIES AND RESPONSIBILITIES Execute daily manual testing for development tickets returned for QA. Collaborate with analysts, developers, and stakeholders to define and write test cases based on requirements. Manage and coordinate UAT efforts, including obtaining stakeholder sign-off for new features and releases. Identify, document, and track software defects using issue-tracking systems (e.g., Jira). Lead the design, development, and maintenance of automated test scripts using Selenium or other automation frameworks. Manage and maintain the regression test suite, ensuring automated tests are regularly executed and updated. Work closely with development teams to understand new features and ensure test coverage. Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Continuously improve QA processes and recommend automation and tooling enhancements. Qualifications REQUIREMENTS 3+ years of QA experience, with both manual and automation testing responsibilities. Hands-on experience with Selenium WebDriver and automation frameworks (e.g., TestNG, JUnit, or Pytest). Experience writing and maintaining automated regression suites. Proficiency in writing test cases, test plans, and test scripts from requirements or user stories. Experience with tools such as Postman for API testing is a plus. Familiarity with bug tracking and test management tools (e.g., Jira, Zephyr, TestRail, Asana). Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Experience with Microsoft Office and Google Workspace tools. Able to work independently, manage time effectively, and drive testing efforts to completion. Knowledge of HIPAA Privacy Rules is a plus (if relevant to your product). Preferred Skills (Nice to Have) Experience with CI/CD tools (e.g., Jenkins, GitLab CI) for integrating test automation. Knowledge of performance testing tools like JMeter or LoadRunner. Experience testing in healthcare or other compliance-heavy industries. Familiarity with version control systems like Git. CERTIFICATES, LICENSES, REGISTRATION IT, or equivalent, relevant work experience in Development QA PAY TRANSPARENCY The base pay for this role in the Akron Ohio office is: $70,000 - $90,000 per year. You are also eligible for employee benefits medical, dental, vision, life, and participation in the company 401(k) plan. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. SUPERVISORY RESPONSIBILITIES none Why Join Us? You'll help shape and scale our testing and automation processes from the ground up. Work closely with a passionate, cross-functional product and engineering team. Make a direct impact on the quality of our platform and user satisfaction. Enjoy a collaborative work culture with room for growth.. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Small Motor Skills: Picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm, as in handling. Speaking: Expressing or exchanging ideas by means of spoken word. Those activities in which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly. Hearing: Ability to receive detailed information through oral communication with or without correction. Repetitive Motion: Substantial movement (motions) of the wrist, hands, and fingers. WORK ENVIRONMENT This Hybrid Remote / In-office role provides the opportunity to gain knowledge while collaborating with co-workers while also considering a life work balance. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Normal office environment with controlled temperature. ADDITIONAL REQUIREMENTS The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among co-workers. COMPUTER PROGRAMS USED ON A DAILY BASIS Google Apps Microsoft Office Suite Microsoft Azure Storage Asana RapidAPI Adobe Acrobat INSXCloud proprietary software application
    $70k-90k yearly 15d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Columbus, OH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 9d ago
  • Behavioral Health Specialist (Youth Development Center)

    Lighthouse Youth & Family Services 3.5company rating

    Cincinnati, OH jobs

    Behavioral Health Specialist (Youth Development Center) Do YOU enjoy helping youth ages 11-18 years old? If so, we may have the role YOU are looking for! Be part of a team providing innovative life changing residential care to youth in need. The Behavioral Health Specialist utilizes their unique skills and understanding of trauma and mental health to provide direct care to teenage youth in a residential setting. They work as a member of an interdisciplinary team to provide comprehensive service delivery. The Behavioral Health Specialist plays a crucial role by providing and monitoring therapeutic interventions, engaging youth in treatment programing and in motivating a positive peer culture. They are consistent in demonstrating therapeutic communication, unconditional positive regard and empathy during all interactions with youth and their families. Competitive pay based on licensure and educational experience. Starting Hourly Rate - $16.92 and up Available Shifts Full Time 40 hours Friday through Monday 11:00 pm to 9:00 am Full Time 32 hours Monday through Thursday 3:00 pm to 11:00 pm Part time 20 hours Friday and Saturday 11:00 pm to 9:00 am PRN openings -- 1st and 3rd shift hours Essential Functions: Supervise youth in a residential setting, provide crisis intervention as needed. Provide direct monitoring of youth and facility throughout the work shift. Document any significant events in the log and progress notes, complete incident reports when appropriate. Plan and supervise recreation activities, assistant in meal preparation. Qualifications: High School diploma or equivalent Minimum 2 years work experience in serving at risk youth or in a residential program preferred. Clean driving record and insurance - may be required to provide transportation to youth for home visits, appointments, or activities Ability to handle physical activities, including recreational activities Bilingual and/or Sign Language proficiency a plus Why Work with Lighthouse Youth & Family Services: Rewarding career - make a difference in the lives of youth! Top Workplace 2023 *********************************************************************************************************** Work for a diverse, seasoned and well respected agency with engaged leadership team Recovery Friendly Workplace Ability to work remotely for some roles Competitive pay based on licensure/education Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave) Medical, dental, vision, including company paid life and long term disability insurance. 401k Retirement Plan including company match (up to 6%) Tuition Reimbursement and Department of Education's Loan Forgiveness Program. Employee Assistance Program Engaging Wellness Program Referral Bonus Program Licensure renewal reimbursement; paid training and professional development opportunities. Ability to obtain internal supervision towards increased licensure. Paid assistance with obtaining Trauma-Informed Care certification. Casual dress Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at lys.org/careers.
    $16.9 hourly 60d+ ago
  • Certified Dental Assistant

    Knox Public Health 4.3company rating

    Mount Vernon, OH jobs

    Job Title: Dental Assistant Company: Knox County Community Health Center About Us: Knox County Community Health Center is a leading dental practice dedicated to providing high-quality oral health care services to our patients. We are committed to creating a comfortable and welcoming environment where our patients can receive the care they need to maintain healthy smiles. As part of our team, you'll have the opportunity to learn and grow in a supportive and dynamic work environment. Job Type: Part-time or Full-time Job Description: We are currently seeking enthusiastic individuals to join our team as Dental Assistants. Dental Assistant certification required, Dental X-Ray Machine Operator certification preferred. If you have a passion for helping others and are interested in pursuing a career in the dental field, this could be the perfect opportunity for you. Responsibilities: Assist the dentist during dental procedures, including preparing the treatment area, sterilizing instruments, and handing instruments to the dentist as needed. Take and develop dental x-rays under the direction of the dentist Prepare materials for restorations. Provide chairside assistance to the dentist during examinations and treatment procedures. Educate patients on oral hygiene practices and post-operative care instructions. Maintain a clean and organized work environment, including sterilizing equipment and disinfecting treatment areas. Perform administrative tasks, such as updating patient records. Qualifications: High school diploma or equivalent. Certified Dental Assistant required Dental X-Ray Machine Operator certification preferred Excellent communication and interpersonal skills. Strong attention to detail and ability to follow instructions. Ability to work effectively in a fast-paced environment. Willingness to learn and take direction from experienced dental professionals. Commitment to providing exceptional patient care. Benefits: Competitive compensation package. Comprehensive training provided. Opportunities for career advancement within the dental field. Paid holidays, vacation, sick time, personal leave, and retirement Health, Dental & Vision insurance available How to Apply: If you're ready to start a rewarding career in the dental field, please submit your resume and KPH application for employment. We look forward to hearing from you! Apply at: ******************************************************************* Note: This job posting is intended to convey information essential to understanding the requirements and responsibilities of the position. Management reserves the right to modify job duties or descriptions at any time. Knox Public Health and the Knox County Community Health Center is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. THIS IS NOT A REMOTE OR WORK FROM HOME POSITION
    $36k-58k yearly est. 60d+ ago
  • Sr Business Consultant (Remote and Temporary)

    Maximus 4.3company rating

    Cincinnati, OH jobs

    Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00
    $88k-114k yearly est. Easy Apply 9d ago
  • Enterprise Account Executive, National Accounts (Remote)

    Partssource 4.4company rating

    Hudson, OH jobs

    PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. Location Preferences: Remote - U.S. About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 U.S. hospitals and 15,000 clinical sites, we empower providers and service organizations to maximize clinical availability for patient care. Our platform digitizes and automates the procurement of parts, services, and training, creating a data-driven, reliable, and efficient digital supply chain for healthcare. Our team members thrive when they feel ownership, respect, and success. We value collaboration, innovation, and diverse perspectives-fueling our performance, growth, and impact. Together, we're committed to Ensuring Healthcare is Always On , for our customers, patients, and communities. About the Job Opportunity We are seeking a strategic and highly consultative Enterprise Account Executive to lead growth, retention, and long-term value realization within large, complex healthcare systems. In this role, you will deepen executive relationships, expand adoption of PartsSource's solutions, and drive measurable financial and operational impact for customers. You will shape multi-year account strategies, collaborate across internal teams, and influence senior leaders to advance partnership outcomes and maximize ROI. This role is ideal for an enterprise seller who thrives in complex organizations, leads with insight, and consistently delivers transformative customer value. What You'll Do Strategic Account Leadership & Growth Own and manage a portfolio of enterprise healthcare accounts using multi-year strategic account plans. Expand SaaS, services, and solution adoption across business units to advance customer objectives and PartsSource growth. Advise C-suite and senior leaders on operational, financial, and strategic opportunities that deliver measurable ROI. Translate customer priorities into account roadmaps that maximize retention, expansion, and outcomes. Executive Relationship Management & Influence Build trusted, executive-level partnerships across complex healthcare organizations. Lead executive business reviews, delivering insights that reinforce value realization and future growth opportunities. Influence decision-making through clear, data-informed communication and a strong understanding of healthcare operations. Serve as the senior strategic point of contact and advocate across each enterprise account. Cross-Functional Collaboration & Value Realization Partner with Customer Experience, Product, Finance, and Operations teams to ensure seamless delivery and customer satisfaction. Collaborate with internal experts to design tailored solutions that improve performance and accelerate customer adoption. Establish feedback loops that surface customer needs, inform product innovation, and improve solution quality. Performance Management & Continuous Improvement Track KPIs for account health, renewal, expansion, and value realization to support disciplined pipeline and forecasting practices. Use data and analytics to refine account strategies and identify growth or efficiency opportunities. Stay ahead of industry, regulatory, and technology trends to advise customers and strengthen competitive positioning. What You'll Bring 10+ years of enterprise sales or strategic account management experience in healthcare technology, SaaS, or tech-enabled managed services. Proven success expanding multimillion-dollar enterprise relationships with hospitals, IDNs, or GPOs. Expertise in strategic account planning, executive influence, and ROI-based consultative selling. Strong business and financial acumen with the ability to link operational outcomes to measurable value. Exceptional relationship-building, communication, and influencing skills with ability to lead without authority. Advanced CRM discipline, pipeline management, and forecasting accuracy. Bachelor's degree required; MBA or advanced degree preferred. Who We Want to Meet Act Like an Owner: You demonstrate Accountability & Execution, taking ownership of complex account strategies and delivering measurable results for customers and the business. Serve with Purpose: You apply Customer Centric thinking to understand challenges across enterprise health systems and shape solutions that deliver meaningful value. Adapt to Thrive: You rely on Managing Ambiguity to stay effective and decisive when navigating evolving customer needs, priorities, or market dynamics. Collaborate to Win: You demonstrate Influence & Communication, fostering alignment among diverse stakeholders and internal teams to achieve shared goals. Challenge the Status Quo: You show Continuous Improvement by uncovering insights, challenging conventional approaches, and advocating for innovative solutions. Benefits & Perks Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) Career and professional development through training, coaching and new experiences. Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. Inclusive and diverse community of passionate professionals learning and growing together. Interested? We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit. About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on. In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: · PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024 · PartsSource Named Among the Top 50 Healthcare Technology Companies of 2025 · PartsSource Named Among the Top 25 Healthcare Software Companies of 2025 · PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 · WSJ: Bain Capital Private Equity Scoops Up PartsSource EEO PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Legal authorization to work in the U.S. is required.
    $98k-155k yearly est. Auto-Apply 46d ago
  • District Manager

    Biote Corp 4.4company rating

    Dayton, OH jobs

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. This position will help support our Dayton, OH territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team. You must be located in the Dayton area to be considered. Position and Scope: We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position. As a District Manager, your daily responsibilities will include: * Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Ability to read and understand medical and scientific studies. * Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. * Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. * Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. * Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. * Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. * Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. * Prospecting for new leads and identifying quality sales prospects from active leads. * Attending marketing and sales events for prospects and current customers. * Working with customers for sales referrals with new prospects. * Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. * Performing other related duties as required or requested. As a District Manager, your background should include: * Bachelor's degree * Strong teamwork, communication (written and oral), client management, and interpersonal skills. * Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. * Strong work ethic and time management skills * Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. * Proficient in Microsoft Office suite and customer relationship management software. * Ability to travel in order to do business, approximately 20% of the month. * Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. * Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. * Home office capability is required with reliable high-speed internet access Company Perks: * Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine * Company Paid Life and AD&D Insurance * 15 days of Paid Time Off and Company Holidays * 401k with a 3% employer contribution * Motus mileage program * Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $86k-156k yearly est. Auto-Apply 6d ago
  • Contract Technician II

    Ensemble Health Partners 4.0company rating

    Ohio jobs

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $51,700.00- $99,000.00/based on experience The primary role of the Contract Technician II is to support client needs relative to contract management with a minimum of 2 years Epic certification and experience. The specialist II will be responsible for support functions such as contract loading, contract validation, trouble shooting and training. The specialist II will actively participate with the Contract Management knowledge share opportunities to expand their knowledge base and role along with assisting in expanding the knowledge of their peers by assisting with training and other knowledge share opportunities. Maintain an active Epic certification in Epic Contract Management for RHB390 (acute) and/or RPB390 (physician). Conduct file balancing and daily maintenance of contract management system based on client/system need. Collaborates with Ensemble Clients to assist with inquiries related to contract accuracy and/or potential reimbursement issues. Provide support to Contract Modeling Specialists for trouble shooting (including contract review and/or Epic system navigation). Maintains a schedule of key update dates for expected reimbursement rules, such as Medicare OP quarterly updates, yearly Diagnostic Related Group (DRG) updates, and yearly increases for the Managed Care contracts utilizing such tools as a Smartsheet for tracking. Uses modeling tools and reports to identify and confirm validity of payment variances for referral to the underpayments team for appeal and/or follow-up. Provide support to other revenue cycle areas regarding questions on calculations and reimbursement. Completes necessary training modules and work building sessions to become fluent in contract loading for the client host system, Epic. Provide ongoing contract validation to support client financial initiatives, including expected reimbursement based reserve calculations for budgeting purposes. Coordinates and actively participates with other associates and leaders on the team to expand and grow their knowledge of managed care organizations, contracts, and the Epic system. Knowledgeable in the interpretation of Epic product upgrade Nova Notes and completion of any needed Contract build related to them. Efficient in the import/export of Epic databases for use in reporting, troubleshooting, and other related tasks. Proficient in the use of Epic supplied Toolkits for Medicare OP and IP quarterly and annual updates. Education Requirements: High School Diploma or GED Licensure/Certification Required: Epic RHB390 or Epic RPB390 Contract Administration Certification HFMA Certified Revenue Cycle Representative Minimum Years and Type of Experience: 2 years' experience relative to payer reimbursement with a minimum of 2 years Epic certification in RHB390 or RPB390 Epic certification. Other Knowledge, Skills and Abilities Required: Knowledge of managed care organizations, contracts, and products or applicable healthcare or payer experience relative to position. Requires a high level of problem-solving ability, initiative and judgment. Requires the ability to work in a fast-paced environment balancing multiple priorities and utilizing resources aggressively. Requires the ability to understand and interpret all aspects of a contract with an emphasis on the implementation and operational components of contract terms. Must be a self-starter with the ability to identify, understand, research, and solve unique and complicated financial and operational provider issues as it relates to their specific contracts. Microsoft Excel proficiency is recommended. EPIC and/or other contract management software. Excellent interpersonal skills are necessary to develop strong working relationships with internal and external contacts. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $51.7k-99k yearly Auto-Apply 13d ago
  • Intern - AI Solution Engineering (Remote)

    Maximus 4.3company rating

    Cincinnati, OH jobs

    Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals. Please Note: This is a 10-week Internship, 40 hours per week. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Required: - Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra Preferred: - Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $32k-52k yearly est. Easy Apply 3d ago
  • Cleveland Clinic Overnight Neuro-Radiologist - Remote

    Cleveland Clinic 4.7company rating

    Cleveland, OH jobs

    **OVERNIGHT NEURO-RADIOLOGIST - REMOTE** The Department of Radiology at Cleveland Clinic is seeking a Board Certified/Eligible Neuroradiologist to join our established emergency radiology team. Overnight coverage consists of shifts averaging 9 hours in length between the hours of 9:00 p.m. and 7:00 a.m. EST, with a schedule of 7 nights on, followed by 14 nights off. Each radiologist flexibly schedules 4 weeks of emergency back-up throughout the calendar year which is very rarely activated (less than one night per year in the entire neuroradiology section, over the last 5 years) which is reciprocated. There are ample in-house moonlighting opportunities available if desired. Few home state restrictions include California, Colorado, New Jersey, and Oklahoma. Each overnight team consists of three neuroradiologists, in addition to 10 other radiologists of varying specialties as well as generalists. Team dynamics are highly collegial despite the remote nature of the job, facilitated by shared group chats (partly utilized for second opinions and interesting cases but also for general communication). Flexibility via trading is fostered. We take great pride in prioritizing quality over quantity. We aim to maintain manageable workloads and adequate staffing to facilitate quality; volume expectations are reasonable. The overnight section is perceived as a substantial asset to the department and enjoys universal support and appreciation from the department leadership, in addition to daytime neuroradiology and generalist colleagues. As a result, there is interest in prolonging the lifespan of overnight radiologists, supporting their careers, and preventing burnout. This is reflected in the section's low turnover. All necessary equipment including work phone and workstation supplied at no cost. Full reimbursement for onboarding and ongoing licensure expenses. Funding provided for society membership dues. 24/7 IT support, as well as support navigators to assist with provider and site communications. The Overnight Section is housed within the Division of General Radiology which includes an extensive system of community hospitals and ambulatory care facilities as well as imaging centers in the Greater Cleveland/Akron, Ohio area. Additionally, the Overnight Section covers the Main Campus ED and Cleveland Clinic Florida sites. We provide coverage for a single pediatric site in Louisiana as well; nightly volumes are in the single digits and primarily interpreted by pediatric radiologists in the night section. All departments and outpatient facilities within the Cleveland Clinic system are networked with PACS (AGFA EI), Voice Recognition (Powerscribe 360) and EMR (EPIC). This continues to evolve as the Cleveland Clinic invests in state-of-the-art technology as one of the largest integrated systems in the U.S. QUALIFICATIONS + American Board of Radiology Certification or Eligibility + Neuroradiology Fellowship Training / CAQ Eligible. Exceptions on case by case basis. + Overnight or after-hours experience preferred but not required. + Interest in general radiology is ideal. + Eligible for medical licensure in Ohio, Florida, Louisiana (covers our single contract site) and state of residency. POSITION DUTIES & RESPONSIBILITIES + Core Schedule: 7 on / 14 off + Overnight shift: 9:00 p.m. to 7:00 a.m. EST + Typical STAT/ER Neuroradiology Cases + Inpatient Neuroradiology + Consult/Pager Coverage: one in three workweeks (1/9 weeks). BENEFITS THAT GO BEYOND + Competitive salary + Comprehensive health plan + Extremely competitive retirement tax-advantage options + Professional reimbursements + CME Stipend + Professional liability insurance + Parental leave equal to 100% pay + Life insurance + Disability coverage + Home workstation + Remote Participation in intradepartmental/interdepartmental conferences and tumor boards (voluntary). _Range: $460K- $555K+_ _The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking various factors into consideration such as the candidate's work history, experience, skill set, and board certification. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision, and retirement._ **About Us** Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day. Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries. **Information for Candidates** Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. _The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings_ . **Disclaimer** _Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption._ **Our Culture** _Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment._ **Learn more about Cleveland Clinic** About Cleveland ClinicLiving in ClevelandTake a Tour (******************************************** **Pay Range** Minimum salary: $500,000 Maximum salary: $700,000 Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
    $460k-555k yearly 60d+ ago
  • Social Work Intern

    Greater Cincinnati Behavioral Health Services 3.6company rating

    Cincinnati, OH jobs

    Job Description Are you a social work student ready to take action and make a difference in people's lives? GCBHS is the perfect place for you to gain hands-on experience while helping individuals with mental illness, addiction, and other challenges lead healthy and fulfilling lives. Greater Cincinnati Behavioral Health Services (GCBHS) has openings for Social Work internships. We are seeking open-minded individuals who are in a Social Work program and are ready to learn by doing. This is an unpaid internship. When you apply for this internship, enter $1 in the desired salary field. Why GCBHS? Greater Cincinnati Behavioral Health Services is an eligible site for the Great Minds Fellowship! As the region's most comprehensive community behavioral health organization, GCB seeks to make life better and brighter for those challenged with severe mental illness and addiction. Specifically, GCB is a non-profit behavioral health agency with over 650 staff serving more than 30,000 individuals annually. Our offices are located in Hamilton and Clermont County Ohio and Northern Kentucky We offer opportunities for employment during and after your internship We offer hybrid office/work-from-home options We've been voted a Top Workplace since 2010 We provide supportive and flexible supervision We offer training opportunities and flexible scheduling Internship Requirements Must be a current student in an accredited social work program Candidate must be local - This is an in-person internship What You'll Learn: You'll learn a variety of therapy skills and interventions including diagnostic and assessment skills, individual, group, and family interventions, crisis management, and trauma-informed care. You'll also learn essential skills to prepare you for your career such as using electronic health records, managing a caseload, working on a team, and exposure to evidence-based interventions. We specialize in treating adults and youth with Substance Use Disorder and/or Mental Health disorders. What We're Looking For: Someone who is tech-savvy has strong communication skills and has an open mind to try new things and think outside the box. Additionally, the ability to ask for help when needed. We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010! Please visit our website ************* to learn more about GCBHS. #LifeChanging
    $23k-31k yearly est. 30d ago
  • Director, Government Reimbursement

    Ensemble Health Partners 4.0company rating

    Ohio jobs

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. This role will serve in a consultancy capacity, advising our clients-large health systems-in managing and optimizing healthcare reimbursement processes, focusing on Medicare, Medicaid, Disproportionate Share Hospital (DSH) programs, Medicaid Directed Payment programs, and 340B drug pricing and reimbursement. Additionally, this position provides key support in the preparation and analysis of Medicare cost reports, ensuring compliance with federal regulations and maximizing financial performance for healthcare providers. Essential Job Functions Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Assist in gathering and analyzing data for the preparation of Medicare cost reports, ensuring accurate reflection of hospital costs for reimbursement optimization. Provide expert advice on reimbursement strategies for governmental lines of business, including Medicaid and Tricare Support 340B program compliance, eligibility, and ensure correct billing processes. Analyze hospital eligibility for DSH payments, assess financial impact, and ensure complete and accurate capture of Medicaid days and other considerations. Monitor Medicaid Directed Payment programs, optimizing revenue opportunities for participating providers. Serve as a trusted advisor to clients, offering strategic insights and recommendations on reimbursement-related matters. Maintain expert-level knowledge of state and federal healthcare reimbursement policies, ensuring strict compliance with CMS guidelines, Medicaid Managed Care rules, and HRSA 340B program regulations.. Assist healthcare providers in navigating reimbursement complexities, including audits, appeals, and compliance inquiries. Analyze financial data to identify trends and areas for improvement in the reimbursement process. Build and maintain strong relationships with payers, government agencies, and other stakeholders. Provide guidance and training to client staff on reimbursement regulations and best practices. Job Competencies Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers. Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear). Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Other Preferred Knowledge, Skills and Abilities Strong analytical, communication, and negotiation skills. Ability to work effectively in a fast-paced and ever-changing environment. CPA Licensed This position pays between $134,000- $200,000 based on relevant years of experience. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $134k-200k yearly Auto-Apply 60d+ ago
  • Manager, Network and Telecom

    Ensemble Health Partners 4.0company rating

    Cincinnati, OH jobs

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: Job Summary We are seeking seasoned Manager, Network and Telecom to oversee and optimize our enterprise network infrastructure and telephony platforms, with a specialized focus on Palo Alto Networks, Five9 and Cisco technologies, within a Healthcare Revenue Cycle Management (RCM) environment. This role is critical to ensuring secure, compliant, and high-performing connectivity across clinical, financial, and patient engagement systems. This position will require occasional after-hours and weekend work. Job Duties & Responsibilities Lead the design, implementation, and support of secure network infrastructure across healthcare RCM platforms, including EHR integrations, billing systems, and patient portals. Manage and optimize Palo Alto Networks solutions including firewalls, Panorama, GlobalProtect, and threat prevention services. Ensure HIPAA-compliant network architecture and enforce security policies aligned with healthcare regulations. Collaborate with cybersecurity, compliance, and RCM application teams to ensure secure data transmission and system interoperability. Monitor network performance and proactively address latency, downtime, and security vulnerabilities affecting RCM workflows. Lead network incident response and root cause analysis for outages impacting revenue cycle operations. Provide technical leadership and mentorship to network engineers and support staff. Maintain documentation and change management processes in alignment with healthcare IT standards. Evaluate and implement network technologies that enhance scalability, security, and automation in RCM environments. Assist with implementation, and maintenance of Cisco Unified Communications (UC) systems (Call Manager, Unity Connection) and Five9 Contact Center solutions to ensure seamless communication. Partner with Five9 COE resources to ensure telephony platforms consistently align with business requirements. Oversee configuration, upgrades, and patches for telephony platforms, ensuring optimal performance, security, and compliance across all telephony systems. Monitor system health and troubleshoot complex telephony issues, minimizing downtime and disruptions for critical business functions. Knowledge, Skills & Abilities: Bachelor's degree in Information Technology, Computer Science, or related field. 7+ years of experience in enterprise networking, with 3+ years in a leadership role. Proven experience with Palo Alto Networks technologies in healthcare or regulated environments. Strong understanding of healthcare data flows, HL7/FHIR protocols, and RCM system dependencies. Familiarity with HIPAA, HITECH, and other healthcare compliance frameworks. Palo Alto certifications (e.g., PCNSA, PCNSE) highly preferred. Experience with cloud networking (AWS, Azure) and hybrid environments. Excellent communication and stakeholder management skills. Preferred Skills Experience with SD-WAN, SASE, and Zero Trust architectures in healthcare settings. Knowledge of healthcare RCM platforms (e.g., Epic, Cerner, Meditech, etc.). Familiarity with automation tools (e.g., Terraform, Ansible, Python) for network configuration and monitoring. Exposure to identity-based access controls and NAC solutions. Proven experience with Cisco UC components (Call Manager, Unity Connection) Knowledge of Five9 Contact Center administration Strong understanding of VoIP protocols (SIP, RTP) and telephony networking fundamentals for secure and reliable communication. #LI-MT1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $79k-101k yearly est. Auto-Apply 60d+ ago
  • Educator, Clinical Documentation Improvement

    Ensemble Health Partners 4.0company rating

    Ohio jobs

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: AREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at: $69,400. Final compensation will be determined based on experience. By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Clinical Documentation Integrity (CDI) Educator acts as a subject matter expert to educate, train, and develop/revise processes in coordination with leadership to assist in achieving CDI's goal of facilitating accurate and complete documentation for coding and the capture of severity, acuity, and risk of mortality and most accurate Diagnosis Related Group (DRG) assignments. Essential Job Functions: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Implements and continuously develops onboarding for all new Clinical Documentation Specialists (CDSs) for mentoring and education needs. Leads and coordinates training of new CDI staff. Collaborate with CDI leadership and other clinicians to facilitate the ongoing relevance of department specific orientation content, educational materials, and training programs/resources. Formulates customized education to other healthcare professionals based on audience and areas of opportunity. Audiences include, but are not limited to CDS/Coders, providers, mid-levels, nursing, dietary, Quality, etc. Education provided includes 1:1 education and/or group education. Interacts with medical staff members, directors, and senior hospital leadership staff as needed. Makes recommendations for documentation improvement and queries to capture care and intensity of services as supported within the medical record documentation. Demonstrates understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix index, secondary diagnoses, and the impact of procedures on the final Diagnosis Related Group (DRG). Educate members of the CDI team on the review functions within the CDI program to meet and maintain enterprise goals and objectives, regulatory compliance, policies and procedures and standard operating procedures. Assist with the development and maintenance of system CDI policies and procedures. Remain current on CDI guidelines and practices. Ensures program compliance by following coding guidelines and coding clinics. Remains current with coding information to ensure accuracy of codes assigned based on documentation. Serve as a key resource for accurate and ethical documentation standards and regulatory requirements. Demonstrates the ability to draft compliant queries as endorsed by AHIMA and ACDIS. Performs medical record reviews for completeness and accuracy in capturing severity of illness, risk of mortality and clinical validation. Determines if professionally recognized standards of quality care are met. Audits CDSs as needed to ensure that system objectives are met. Develops educational plan for individual CDS based on Quality Audit (QA) outcomes. Provides 1:1 mentoring as needed. Oversees and coordinates SMART related education, meetings, and requirements for the department and as instructed by the SMART department. May require periodic onsite coverage. Preferred Knowledge, Skills and Abilities: 3 + years of experience in CDI Detail oriented and self-motivated Strong organizational skills Excellent speaking and presentation skills Working knowledge of Microsoft applications, including creation of Power Point presentations Required License: Registered Nurse, current Required Certifications: Certified Clinical Documentation Specialist (CCDS) and/or Certified Documentation Improvement Practitioner (CDIP) and/or Certified Revenue Cycle Representative (CRCR) and/or Any coding related certifications or Other approved job relevant certification #LI-LL1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $69.4k yearly Auto-Apply 45d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Cleveland, OH jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $109k-201k yearly est. Easy Apply 2d ago
  • Intern - System Engineering (Remote)

    Maximus 4.3company rating

    Cleveland, OH jobs

    Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Assist with system documentation (requirements, architecture diagrams, interface definitions) Support system integration and testing by executing test cases and documenting results Help analyze system performance, logs, and data to identify issues or trends Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection Collaborate with engineers in design reviews, standups, and troubleshooting sessions Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Systems fundamentals: basic understanding of how software, hardware, networks, and data interact Technical skills: familiarity with at least one programming or scripting language (Python preferred) Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $26k-41k yearly est. Easy Apply 5d ago

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