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Service Manager jobs at Rivian - 3352 jobs
Senior Manager, Finance Programs and Operations
Rivian
Service manager job at Rivian
About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive's next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we're addressing the challenges of electric vehicles through technology that will set the standards for software‑defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we'll map a new way forward. Working together, we'll create a future that's more connected, more intelligent, more sustainable for everyone. Role Summary We are seeking a highly motivated Senior Manager to play an active role in establishing and optimizing financial operations and processes alongside a clear target operating model across the organization, and lead key initiatives in finance and cross‑functionally. This role is ideal for a hands‑on, execution‑focused manager with a strong background in finance, process and project management, preferably in management consulting, willing to contribute and thrive in a fast‑paced, high‑growth environment. You will work closely with Finance leadership, the Finance team, and cross‑functional partners in RVT and Rivian to drive operational excellence and prepare important business decisions. This role reports to the Director of Finance Programs and Operations. Located in our Palo Alto, California office, this position offers a standard hybrid schedule with the expectation of being in the office three days a week. ResponsibilitiesFinancial Operations and Processes Evaluate existing finance and planning processes to identify pain points, inefficiencies, and opportunities for automation and AI. Structure, document and maintain a process landscape to ensure process transparency, efficiency and clarity across the organization. Maintain and optimize a planning calendar with the underlying timing, responsibilities and planning artifacts. Develop clear process KPIs to track implementation and impact. Automation & Systems Support the implementation, ramp‑up and optimization of an ERP, FP&A planning tool and T&E system together with the IT department and related financial and business functions. Assist in translating evolving process improvement opportunities into system requirements, partnering with IT or relevant system owners. Evaluate and implement innovative ways to streamline or automate finance tasks. Cross‑functional Projects and Programs Lead cross‑functional finance projects and initiatives for process and business optimization, ensuring seamless integration. Collaborate with stakeholders in Leadership, Finance and other departments to ensure a seamless implementation of projects. Financial Analysis and Decision Support Collaborate with Financial Planning and Analysis to provide data‑driven insights and recommendations to support decision‑making in important business decisions. Qualifications 7+ years of progressive experience in finance, accounting, finance operations, or a related field in high‑growth environments; bonus point: management consulting background. Bachelor's/Master's degree in Finance, Business, or a related field. Strong analytical mindset with experience in financial process management, data interpretation and decision‑making frameworks. Familiarity with the application of state‑of‑the‑art ERP and financial planning tools. Highly organized and comfortable managing ambiguity in fast‑moving environments and across hierarchy levels. Track record in leading cross‑functional project teams and key projects. Pay Disclosure Salary Range/Hourly Rate for Palo Alto, California Based Applicants: $191,600 - $239,500 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian and Volkswagen Group Technologies provides robust medical/Rx, dental and vision insurance packages for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part‑Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status. Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian and VW Group Technologies (“Rivian and Volkswagen Group Technologies”) may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and VW Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies' service providers, including providers of background checks, staffing services, and cloud services. Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information. Please note that we are currently not accepting applications from third‑party application services. #J-18808-Ljbffr$191.6k-239.5k yearly 4d agoService Express Lane Manager
Asbury Automotive
Mesa, AZ jobs
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane. Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership's customer. Monitor advisors' daily productivity, give feedback and formulate plans for improvement Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality Monitor advisors' interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner Attend manager meetings and conduct service dept. meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Strong verbal and written communication is required Must be able to manage in a fast paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Must be at least eighteen years of age Must have a valid Driver's License Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Semi Monthly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER$59k-81k yearly est. 4d agoAutomotive Service Leader - Drive Satisfaction & Growth
Midas International, LLC
San Francisco, CA jobs
A nationwide automotive service provider is looking for a motivated Service Advisor to engage customers and enhance their experience. In this role, you will build trust through knowledgeable recommendations and drive sales by addressing customer needs. Ideal candidates are natural communicators and thrive under pressure. Join a culture that values energy, ambition, and provides ample opportunities for professional growth and rewarding performance. #J-18808-Ljbffr$22k-30k yearly est. 3d agoAutomotive Service Leader - Drive Satisfaction & Growth
Midas International, LLC
San Francisco, CA jobs
A leading automotive service provider is seeking a passionate Service Advisor in San Francisco to enhance customer satisfaction and drive team success. The ideal candidate excels in communication, thrives in high-pressure situations, and is motivated by goals. Experience in the automotive sector is advantageous but not mandatory. Join a culture of teamwork and opportunity where your efforts can directly influence your earnings and career growth. Apply now to kickstart an exciting journey! #J-18808-Ljbffr$22k-30k yearly est. 3d agoAutomotive Service Leader - Drive Satisfaction & Growth
Midas International, LLC
San Francisco, CA jobs
A leading automotive service brand in San Francisco is searching for a motivated Service Advisor. This role focuses on driving customer satisfaction through effective communication, sales strategies, and team encouragement. Ideal candidates are natural communicators with a competitive spirit, dedicated to achieving goals in a dynamic environment. Join a culture that values integrity and offers top-tier training. This is your chance to develop and succeed in a rewarding career. #J-18808-Ljbffr$22k-30k yearly est. 3d agoGeneral Manager
Asbury Automotive
Atlanta, GA jobs
Responsibilities and Qualifications Strong used car management skills required Track record of developing leaders Must possess a strong track record of superior results in a high volume dealership Excellent CSI history Must be willing to consistently work the sales desk and TO customers Our GM/Operators are expected to lead from the front lines Must be a highly detailed process driven leader and be able to hold the staff accountable for results Hire, train, and motivate all department managers Proven track record in automotive retail industry as an automotive General Sales Manager, New Car Manager, Finance Director, and Used Car Manager Assist sales managers with ensuring volume commitments to the manufacturer are met Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance Develop and maintain a good working relationship with lending institutions and manufacturer personnel Communicates management policies and procedures to all Team Members' attitudes and build morale Motivate, reward, and train employees Strong asset management skills required Responsible for making sure CIT list is resolved before deadlines Lead by example and ensure that the core values of the company are encompassed in behavior at all times Other duties to be determined by management 7-10 years of automotive experience highly preferred Experience as an automotive General Manager required Must be able to pass pre-employment screening (background and drug test) Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible!) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER$42k-71k yearly est. 2d agoGeneral Manager - Asbury Automotive Group
Asbury Automotive Group
Atlanta, GA jobs
The primary role of the General Sales Manager is to operationally manage and drive the success of the store through developing sales consultants, working with third party vendors and achieving monthly sales quotas. Work directly with our employees an General Manager, Automotive, Manager, Sales Manager, Sales Consultant, Vehicle$42k-71k yearly est. 2d agoGeneral Manager II - Store 3326 Columbus OH
Advance Auto Parts
Columbus, OH jobs
What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities * Provide DIY service including battery installation, testing, wiper install, etc. * Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education * High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Certificates, Licenses, Registrations * Must have a valid driver's license * ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Compensation Range The good faith estimate for this role is between 52,200.00 USD and 65,200.00 USD salary for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************$30k-43k yearly est. 2d agoRetail Parts Pro Store 8118
Advance Auto Parts
Greensboro, NC jobs
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************$31k-45k yearly est. 2d agoRetail Parts Pro Store 8143
Advance Auto Parts
Austin, TX jobs
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************$34k-47k yearly est. 2d agoRetail Parts Pro Store 8918
Advance Auto Parts
Grand Rapids, MI jobs
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************$27k-39k yearly est. 2d agoGeneral Manager
ACV
Dallas, TX jobs
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company's 401(k) The General Manager is responsible for running day-to-day operations at a business and guiding general business strategy. Responsibilities include managing a team, achieving sales targets, ensuring customer satisfaction, and maintaining efficient operations. Responsibilities: Developing key performance goals and managing the performance of staff Creating and implementing strategies for business growth Hiring new staff within a department or business unit Ensuring that departments or units deliver quality offerings to clients Working closely with account managers and other senior staff to retain clients Developing new solutions to meet client needs Improving internal processes for better productivity Overseeing large projects and interpreting performance reports Managing the budget and monitoring the financial health of a location or business unit Experience & Education: Degree in Business Administration, Marketing, or a related field (preferred). 5+ years in business operations. Preferably in the transportation industry. Knowledge & Skills: Excellent leadership skills, including goal setting, motivating, training and mentorship Exceptional interpersonal and communication skills, including writing, speaking and active listening Effective conflict resolution and problem-solving Keen strategic thinking and planning Understanding of budget management and financial monitoring Exceptional organization, time management and multitasking abilities Keen attention to detail Compensation: $125,000 - $175,000 annually. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CR1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.$40k-74k yearly est. 2d agoGeneral Manager
ACV Auctions
Dallas, TX jobs
The General Manager is responsible for running day-to-day operations at a business and guiding general business strategy. Responsibilities include managing a team, achieving sales targets, ensuring customer satisfaction, and maintaining efficient operations. Responsibilities: Developing key performance goals and managing the performance of staff Creating and implementing strategies for business growth Hiring new staff within a department or business unit Ensuring that departments or units deliver quality offerings to clients Working closely with account managers and other senior staff to retain clients Developing new solutions to meet client needs Improving internal processes for better productivity Overseeing large projects and interpreting performance reports Managing the budget and monitoring the financial health of a location or business unit Experience & Education: Degree in Business Administration, Marketing, or a related field (preferred). 5+ years in business operations. Preferably in the transportation industry. Knowledge & Skills: Excellent leadership skills, including goal setting, motivating, training and mentorship Exceptional interpersonal and communication skills, including writing, speaking and active listening Effective conflict resolution and problem-solving Keen strategic thinking and planning Understanding of budget management and financial monitoring Exceptional organization, time management and multitasking abilities Keen attention to detail Compensation: $125,000 - $175,000 annually. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CR1$40k-74k yearly est. 2d agoRetail Parts Pro Store 2009
Advance Auto Parts
Saint Louis, MO jobs
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************$27k-37k yearly est. 2d agoRetail Parts Pro Store 8543
Advance Auto Parts
Bensalem, PA jobs
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************$29k-43k yearly est. 2d agoRegional Service Manager
Mobility Works
Londonderry, NH jobs
MobilityWorks , serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort! The Regional Service Manager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will: Oversee all aspects of the business operations within assigned region and deliver results. Ensure flawless executive of the service playbook as implemented within assigned region. Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments. Team with the HR Department to support hiring top talent for our service leadership roles. Embrace change and become a catalyst for continuous improvement and buy-in from the service team. Maximize employee competencies and maintain excellent work relationships within the organization. Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations. Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed. Forecasting and fixed operations budget input for region. Qualifications Bachelor's degree in Business Management; Master's degree (MBA) preferred. Minimum of 10 years of relevant work experience. Minimum of 5 years of successful supervisory experience. Strong value system and the highest level of personal and professional integrity. Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities. Ability to organize, prioritize, and be a self-starter in a fast paced environment. Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas. Exceptional leadership skills. Demonstrated staff mentoring and development skills. Excellent written and oral communication skills. Ability to communicate and interact effectively with all levels of management. Candidates must successfully complete criminal and motor vehicle background check Benefits & Perks of working at MobilityWorks: Competitive salary with monthly Bonus Medical, Dental & Vision Insurance options. Flexible Spending Account options. 7 paid holidays, Personal Time Off, Social Responsibility Time. Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance. Employee Wellness Program. 401(k) Retirement Plan options with generous company match. Future advancement opportunities. An incredibly rewarding experience in a team centered environment.$61k-109k yearly est. Auto-Apply 17d agoRegional Service Manager
Mobilityworks
Londonderry, NH jobs
MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort! The Regional Service Manager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will: Oversee all aspects of the business operations within assigned region and deliver results. Ensure flawless executive of the service playbook as implemented within assigned region. Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments. Team with the HR Department to support hiring top talent for our service leadership roles. Embrace change and become a catalyst for continuous improvement and buy-in from the service team. Maximize employee competencies and maintain excellent work relationships within the organization. Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations. Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed. Forecasting and fixed operations budget input for region. Qualifications Bachelor's degree in Business Management; Master's degree (MBA) preferred. Minimum of 10 years of relevant work experience. Minimum of 5 years of successful supervisory experience. Strong value system and the highest level of personal and professional integrity. Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities. Ability to organize, prioritize, and be a self-starter in a fast paced environment. Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas. Exceptional leadership skills. Demonstrated staff mentoring and development skills. Excellent written and oral communication skills. Ability to communicate and interact effectively with all levels of management. Candidates must successfully complete criminal and motor vehicle background check Benefits & Perks of working at MobilityWorks: Competitive salary with monthly Bonus Medical, Dental & Vision Insurance options. Flexible Spending Account options. 7 paid holidays, Personal Time Off, Social Responsibility Time. Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance. Employee Wellness Program. 401(k) Retirement Plan options with generous company match. Future advancement opportunities. An incredibly rewarding experience in a team centered environment.$59k-95k yearly est. 11d agoRegional Service Manager
Mobilityworks
Londonderry, NH jobs
MobilityWorks , serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort! The Regional Service Manager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will: Oversee all aspects of the business operations within assigned region and deliver results. Ensure flawless executive of the service playbook as implemented within assigned region. Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments. Team with the HR Department to support hiring top talent for our service leadership roles. Embrace change and become a catalyst for continuous improvement and buy-in from the service team. Maximize employee competencies and maintain excellent work relationships within the organization. Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations. Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed. Forecasting and fixed operations budget input for region. Qualifications Bachelor's degree in Business Management; Master's degree (MBA) preferred. Minimum of 10 years of relevant work experience. Minimum of 5 years of successful supervisory experience. Strong value system and the highest level of personal and professional integrity. Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities. Ability to organize, prioritize, and be a self-starter in a fast paced environment. Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas. Exceptional leadership skills. Demonstrated staff mentoring and development skills. Excellent written and oral communication skills. Ability to communicate and interact effectively with all levels of management. Candidates must successfully complete criminal and motor vehicle background check Benefits & Perks of working at MobilityWorks: Competitive salary with monthly Bonus Medical, Dental & Vision Insurance options. Flexible Spending Account options. 7 paid holidays, Personal Time Off, Social Responsibility Time. Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance. Employee Wellness Program. 401(k) Retirement Plan options with generous company match. Future advancement opportunities. An incredibly rewarding experience in a team centered environment.$59k-95k yearly est. Auto-Apply 17d agoFleet Regional Service Manager - East Coast
FCA Us LLC
Auburn Hills, MI jobs
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate. The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention. Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests. Job responsibilities include but are not limited to: · Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network. · Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales. · Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings. · Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket. · Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ. · Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet. · Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs. · Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings. The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.$84k-144k yearly est. 20h agoCommercial HVAC Regional Service Manager -- Northeast Territory
Total Comfort Group
Eatontown, NJ jobs
Total Comfort Group is a premier nationwide provider of HVAC, Electrical, and Project Management solutions, specializing in multi-site retail and commercial properties across the United States. We are seeking an experienced Service Manager to oversee daily branch operations and lead a team of technicians. This role ensures exceptional service delivery across HVAC, electrical, plumbing, and general trade services. You will manage field supervisors, coordinate projects, and maintain strong client relationships. Key Responsibilities: * Oversee all self-performed work from your branch, including HVAC, electrical, plumbing, and general services. * Assist with surveying and quoting projects. * Conduct site visits to ensure quality service and client satisfaction. * Address and resolve client issues in collaboration with head office. * Partner with corporate recruiters for technician hiring. * Work with HR on technician absences and ensure accurate system records. * Train technicians on safety, job performance, paperwork, and site surveys. * Manage branch vehicles (maintenance, safe operation, paperwork, tools, and stock). * Handle overflow service calls and assist with installs as needed. * Oversee job dispatching, labor hours, and cost control. * Maintain unapplied labor at 5% or less. Qualifications: * 5+ years of HVAC field experience. * Previous experience in service management. * Universal EPA certification. * OSHA certification. * Valid driver's license. * Strong knowledge of air conditioning, refrigeration, and heating principles. * Excellent communication and interpersonal skills. * Basic computer skills for documentation and mobile communication. * Ability to work in both office and field environments. * Availability for occasional evenings/weekends and on-call emergencies. Benefits: * Competitive salary of $110,000 to $125,000 * 401(k) with company match * Health, dental, and vision insurance * Health savings and flexible spending accounts * Life insurance * Paid time off * Company truck * Employee assistance program Technical & Industry Experience * Strong understanding of commercial HVAC systems, including chillers, boilers, rooftop units, and controls. * Familiarity with electrical and plumbing systems related to HVAC operations. * Experience with preventive maintenance programs and service scheduling. * Knowledge of energy efficiency standards and compliance requirements. Management & Leadership * Proven ability to lead and develop technicians and field supervisors. * Experience in budgeting, cost control, and labor management. * Skilled in project management, including quoting, scheduling, and overseeing installations. Technology & Software * Proficiency in construction or service management software * Basic knowledge of Microsoft Office Suite and mobile communication tools. Customer Service & Communication * Strong client relationship management skills. * Ability to resolve escalated service issues effectively. Compliance & Safety * Familiarity with OSHA standards and workplace safety protocols. License/Certification: * EPA Universal Certification * Valid Driver's License * OSHA 10 or OSHA 30 Certification$110k-125k yearly 48d ago
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