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RIVO Holdings jobs - 28 jobs

  • Call Center Quality Assurance Specialist

    RIVO Holdings 3.9company rating

    RIVO Holdings job in San Diego, CA

    At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity . If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE ! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence Job Description We are seeking experienced Call Center Quality Assurance Specialists to join our growing team! In this role, you will directly impact our service quality by monitoring agent calls and driving improvements in customer interactions through call reviews and call scorecards. If you're passionate about elevating service standards and making a tangible difference, we want to hear from you! What You'll Do: Conduct objective agent call reviews, including evaluating salesmanship, script adherence, call quality, and product knowledge, and compile final scorecards and performance summaries. Perform internal process audits to ensure accurate loan offers, correct loan rates, and effective application disposition; provide recommendations to enhance process efficiency and user functionality. Utilize software tools like Enthu and Teramind to assess agent efficiency and adherence to procedures, and offer solutions to improve performance and meet production quotas. Analyze and address significant agent errors leading to credit returns and correction notices, collaborating with management to develop strategies to prevent recurrence. Monitor customer complaints and feedback, identify root causes of issues, ensure consistency in consumer experience, and escalate persistent quality concerns for further review. Perform other duties and responsibilities as assigned. Qualifications What We Look For: Prior Quality Assurance experience in a high-volume call center environment or related experience required. High school diploma, GED, or equivalent experience required; Associate's degree in Communication, Business, or related field preferred . Familiarity with speech analytics platforms is strongly preferred. Excellent customer orientation with strong ability to manage call quality and control. Excellent ability to actively listen and maintain a consistent positive customer experience. Strong familiarity quality assurance standards, sales processes, and procedures. Excellent attention to detail, time management, and organizational skills. Excellent verbal and written communication skills. Strong critical thinking skills and the ability to find resourceful resolutions. Extremely reliable and dependable. Proficient in Outlook, and Microsoft Office Suite or related software. Additional Information We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $24.00 to $29.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $24-29 hourly 5h ago
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  • Call Center Sales Manager

    RIVO Holdings, LLC 3.9company rating

    RIVO Holdings, LLC job in San Diego, CA

    RIVO has built success in Sales by promoting from within. Now, we're breaking tradition to welcome an experienced Call Center Sales leader from outside our organization! We're looking for a passionate, driven, and results-focused Call Center Sales Manager who thrives on helping others succeed and developing entry-level sales agents into top performers-a true leader. At RIVO, competence is a must-but attitude is everything! We value servant leadership, open communication, collaboration, accountability, and a genuine desire to coach and inspire. This is more than managing-it's an opportunity to lead with purpose and make an impact on our growing organization. If you're passionate about building strong teams and leading others to success-we want to hear from you! Who We're Looking For: High-energy, passionate leader who helps others grow. Servant leader-collaborative and team-focused. Results-driven with relentless commitment to goals. Resilient and adaptable in a fast-paced environment. Motivator who inspires through continuous coaching and development. Comfortable leveraging data and KPIs to drive performance and continuous improvement. What We Offer: Competitive Pay: Strong base salary plus uncapped bonus potential! Strong Foundation: Inherit an experienced team and proven processes-no need to start from scratch. Comprehensive Training: Agents complete 4 weeks of training before joining your team, so you can concentrate on coaching and results. Supportive Culture: A collaborative, high-energy culture where your impact is recognized, accountability is valued, and innovation thrive. Career Growth: Professional development and leadership training opportunities. Stability & Growth: A well-established company with a track record of success and expansion. Job Description What You'll Do: Lead and inspire a high-performing sales team to consistently exceed quotas. Establish clear goals, track KPIs, and implement data-driven strategies for success. Coach and develop team members through call monitoring, one-on-one sessions, and group training. Analyze performance metrics to identify trends, optimize processes, and drive results. Partner with QA and Training teams to maintain quality, compliance, and continuous agent development. Collaborate cross-functionally to align sales initiatives and enhance overall performance. Support onboarding and training for new hires while upholding company standards. Provide senior leadership with regular reports on KPIs, goal attainment, and team performance. Qualifications What You Bring: 5+ years proven success meeting or exceeding sales targets in a Call Center or Telesales environment, including 2+ years in a leadership or training role. Demonstrated success in developing high-performing teams through leadership and development. Skilled in training negotiation, closing techniques, and consultative selling strategies. Strong ability to leverage KPIs and performance data to drive continuous improvement. Familiarity with CRM systems and Microsoft Office Suite; experience with Five9 and proprietary CRM platforms is a plus. Additional Information At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. For this role, compensation includes a competitive base salary and variable incentive opportunities tied to performance. A reasonable estimate of the annual on-target earnings (OTE) for this job is $70,000 to $150,000+. Individual compensation within these ranges takes into account a wide range of factors considered in making decisions, including but not limited to education, experience and training, licensure and certifications, knowledge and skill sets, and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $36k-46k yearly est. 28d ago
  • Manager of Network Engineering

    CMG Financial 4.8company rating

    Palo Alto, CA job

    The Manager of Network Engineering will lead CMG Financial's network engineering and architecture functions across on-premises and cloud environments. This role oversees daily operations, guides modernization initiatives, and drives network and cloud architecture strategy particularly focused on Azure and hybrid connectivity. The Manager ensures secure, scalable, and efficient connectivity across data centers, branch offices, and cloud platforms. This leader will play a pivotal role in aligning infrastructure strategy with business goals, promoting automation, and mentoring a high-performing technical team. As part of CMG Financial's evolving IT strategy, this position was created to: Strengthen alignment between infrastructure, cloud, and security teams. Drive architectural decisions around cloud migration and hybrid networking. Lead with a strategic, proactive mindset focused on modernization and resilience. This role supports a broader initiative to realign the IT organization to better meet operational goals, enhance service delivery, and accelerate digital transformation efforts, including cloud and automation initiatives. ESSENTIAL DUTIES and RESPONSIBILITIESTeam Leadership & Operations Manage and mentor the Network Engineering team, including Jordan Shields (Lead), Daniel Yang, and other engineers. Oversee day-to-day network operations to ensure reliability, scalability, and performance. Foster collaboration across IT Operations, Cloud, and Security teams. Architecture & Strategy Lead design and modernization of network infrastructure for both on-premises and cloud environments. Architect and implement Azure networking solutions, including ExpressRoute, VNets, and hybrid configurations. Develop and enforce standards for network segmentation, VLAN design, and best practices across the enterprise. Support data center-to-cloud migration planning and execution. Cloud & Automation Architect, deploy, and manage network solutions in Microsoft Azure and hybrid environments. Leverage Terraform and Infrastructure-as-Code methodologies for network automation. Implement automated deployment pipelines for consistent configuration and scalability. Security & Compliance Oversee the use of Palo Alto NGFW and Prisma Access to secure cloud and edge connectivity. Integrate VMware NSX for network security, Microsegmentation, and policy enforcement. Partner with the Cybersecurity and Compliance teams to align with enterprise security standards and Zero Trust initiatives. Vendor & Stakeholder Management Manage vendor relationships (Cisco, Palo Alto, Microsoft, VMware, etc.). Serve as the key liaison to internal leadership and stakeholders. Plan and oversee network-related budgets, projects, and escalations. QUALIFICATIONS AND EXPERIENCE A Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience) is required. Prefer 8-12 years of progressive experience in network engineering and architecture, with at least 3-5 years in a leadership or management role. Expertise with Microsoft Azure networking (ExpressRoute, VNets, VPN Gateway, load balancers). Advanced knowledge of Network Architecture, VLAN Design, and Best Practices for Network Segmentation. Hands‑on experience with Cisco Meraki (including Wireless), Cisco Routing/Switching, and Palo Alto Prisma Access. Experience implementing and managing VMware NSX for network virtualization and security. Skilled in Terraform and scripting/automation for infrastructure deployments. Experience with Data Center to Cloud Migrations and hybrid architectures. Familiarity with monitoring and diagnostic tools (e.g., SolarWinds, Wireshark). Strategic thinker with a strong understanding of modern networking principles. Excellent communicator with the ability to influence and align cross‑functional teams. Proven experience leading, coaching, and developing technical professionals. Committed to innovation, automation, and continuous improvement in service delivery. SUPERVISORY RESPONSIBILITIES Direct Reports: 2+ employees PHYSICAL and ENVIRONMENTAL CONDITIONS This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required. Base Compensation Information This role is currently allocated for candidates within geographic regions that do not currently require base wage disclosure. The compensation range for this position will be provided upon request. (Due to their geographic location, residents of the states of CA & CO, and for NY are excluded from this role at this time.) #J-18808-Ljbffr
    $125k-160k yearly est. 2d ago
  • SALES LEADER

    American Pacific Mortgage Corporation 4.8company rating

    Roseville, CA job

    Job Description : Mortgage Retail Sales Leader (APM Las Vegas Branch) Title: Mortgage Retail Sales Supervisor - Build & Lead With Clarity Overview : Are you a seasoned originator ready to lead, coach, and empower others-without losing production? We're building something different in Las Vegas. Our APM branch is focused on performance without burnout, structure without micromanagement, and leadership without limits. This is your opportunity to join a high-visibility platform that equips you with the tools to lead originators to new levels of volume, brand presence, and referral authority. What We Offer: Leadership opportunity with local control and national resources Dedicated marketing manager to support your team's brand, outreach, and events CE teaching access for you and your producers Strategic coaching tools and business planning support Modern technology stack (Candor, AP Connect, Fee Chaser, Total Expert) Recruiting support and onboarding transition team ESOP (Employee Stock Ownership Program) Who You Are: Licensed originator with 5+ years of experience and consistent personal production Proven leadership or mentorship experience preferred Able to coach and support a team of LOs in loan structure, marketing, and growth Passionate about local brand building and community presence Strong understanding of referral-based business models Clear communicator with a mindset for scale What You'll Do: Recruit and lead a team of 3-10 loan originators Support team members in building agent relationships, structuring deals, and closing loans efficiently Represent APM through community engagement and CE programming Partner with our in-house marketing team to amplify your team's visibility Create a positive, productive, and high-performance culture We're looking for a growth-minded leader who's ready to build. To explore the opportunity, Lead. Grow. Build-without compromise.
    $96k-149k yearly est. Auto-Apply 60d+ ago
  • PROCESSOR

    American Pacific Mortgage Corporation 4.8company rating

    Roseville, CA job

    Job Title: Processor -Loan Department: Production is REMOTE but must be located in the CST time Zone***** Summary: The Processor is responsible for preparing loan submission received from Loan Officers for underwriting with Q Home Loans. They are also responsible for submitting, tracking, and following up on all documentation required to close loans. Essential Duties & Responsibilities: Review submissions for completeness of documentation required for loan approval. Construction loans ,FHA, VA, CONVENTIONAL, DPA, and NON QM Loans. Prepare/Review Initial Disclosures Submit all eligible files through DU/DO/LP/GUS for automated approval prior to submitting to APMC or other lending institution. Point of contact for Loan Officer and/or Borrower Obtain and review needed documentation for final approval. Follow up and work with Loan Officer/Borrower through funding on any items needed to close loans. Ensure all borrowers receive final 1003 and MLDS in escrow prior to signing loan docs. Final HUD 1 Review Follow through in obtaining broker check and other documentation needed for closing Close out files after funding to meet the standards of our Quality Control Department, work on any files with missing documentation or those that may need corrections to make sure that all files meet AMPC standards for Quality Control. Conduct weekly pipeline review meetings with Loan Officers Maintain current posted turn times and customer service levels Develop and maintain current procedures for all functions within the Loan Processor position Additional projects as assigned. Education & Experience: Strong knowledge of multiple loan programs including FHA/VA, Conventional, ACCESS, USDA, DU/LP. At least 5 years mortgage experience Encompass Experience Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills - ability to work with diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.). Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Skills : Language Skills : Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills : Sound working knowledge of computer and office software operations and systems such as MSWord, Excel, Outlook, and Calyx POINT. Encompass a plus. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.
    $37k-47k yearly est. Auto-Apply 33d ago
  • LOAN OFFICER, SR

    American Pacific Mortgage 4.8company rating

    Roseville, CA job

    We are looking for a highly experienced and motivated Senior Loan Officer to join our dynamic team. The ideal candidate will have a strong background in financial services, particularly in loan origination, underwriting, and client relationship management. As a Senior Loan Officer, you will be responsible for evaluating, authorizing, or recommending approval of commercial, real estate, or credit loans. You will also be tasked with developing and maintaining relationships with clients, ensuring their financial needs are met with the highest level of service. Your role will involve analyzing complex financial data, assessing creditworthiness, and ensuring compliance with all regulatory requirements. You will work closely with other financial professionals to structure loan packages that meet the needs of both the client and the institution. Additionally, you will be expected to stay current with market trends and regulatory changes to provide the best possible advice and service to clients. This position requires excellent analytical skills, attention to detail, and the ability to communicate effectively with clients and colleagues. If you are a proactive, results-driven professional with a passion for finance and customer service, we would love to hear from you. Responsibilities Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Develop and maintain relationships with clients to understand their financial needs. Analyze complex financial data and assess creditworthiness. Ensure compliance with all regulatory requirements. Work closely with other financial professionals to structure loan packages. Stay current with market trends and regulatory changes. Provide the best possible advice and service to clients. Prepare detailed loan proposals and presentations. Monitor loan portfolios and manage risk. Negotiate loan terms and conditions with clients. Assist in the development of loan policies and procedures. Train and mentor junior loan officers. Participate in community events to promote the institution's services. Handle customer inquiries and resolve issues promptly. Maintain accurate records and documentation. Conduct periodic reviews of existing loans. Collaborate with the marketing team to develop promotional strategies. Ensure timely processing and closing of loans. Prepare and present reports to senior management. Identify opportunities for cross-selling other financial products. Requirements Bachelor's degree in Finance, Business, or related field. Minimum of 5 years of experience in loan origination or underwriting. Strong understanding of financial services and loan processes. Excellent analytical and problem-solving skills. Proven ability to assess creditworthiness and manage risk. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Proficiency in financial software and Microsoft Office Suite. Knowledge of regulatory requirements and compliance. Ability to develop and maintain client relationships. Strong negotiation skills. Experience in preparing loan proposals and presentations. Ability to stay current with market trends and regulatory changes. Proven track record of meeting or exceeding targets. Ability to handle multiple tasks and prioritize effectively. Strong ethical standards and integrity. Experience in training and mentoring junior staff. Ability to work under pressure and meet deadlines. Willingness to participate in community events and activities.
    $35k-48k yearly est. 25d ago
  • Corporate Paralegal

    RIVO Holdings 3.9company rating

    RIVO Holdings job in San Diego, CA

    Follow us on Instagram and TikTok to see our culture and values come to life! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE ! At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity . If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence Job Description RIVO is seeking an experienced Corporate Paralegal to join our in-house legal team focusing on primarily transactional paralegal work (minimal litigation).This is an exciting opportunity to work directly with General Counsel on a wide range of matters-including contracts, compliance, employment law, consumer protection, and litigation support. If you're a detail-oriented professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work, we'd love to hear from you! What You'll Do: The Corporate Paralegal will provide comprehensive support to General Counsel with a variety of transactional, litigation, and compliance matters across the company. The Corporate Paralegal will be responsible for conducting thorough review of contracts, supporting employment and consumer compliance matters, conducting legal research, and assisting with organizing corporate records and legal due diligence. The paralegal will also provide litigation support as needed. Review, draft, and redline various agreements and business contracts. Develop and maintain organized processes and systems for contract management, compliance tracking, and legal documentation. Assist with administrative, due diligence, and vendor onboarding for new business growth initiatives. Assist with compliance functions involving consumer protection and consumer finance issues. Support HR and employment law matters, including handbook review, investigations, and employee relations as needed. Assist with internal audits, preparing and maintaining internal governance documents, and ad-hoc projects as needed. Perform legal research. Perform other duties and responsibilities as assigned. Qualifications Education and Experience: At least 3-5 years of experience as a Paralegal required. High school diploma, GED, or equivalent experience required. Bachelor's degree or paralegal certificate strongly preferred. Prior experience in a small to mid-sized firm supporting general business or in-house legal department strongly preferred. Prior exposure to consumer protection laws, consumer finance, or financial services is a plus. What We Look For: Strong familiarity with California employment law. Experience with consumer protection laws, and consumer finance regulations is a plus. Strong familiarity with business-to-business contract review and negotiation. Excellent organizational skills with the ability to manage multiple projects simultaneously and independently. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Excellent attention to detail, time management, and follow-through. Excellent ability to handle sensitive, confidential information with the utmost discretion. Proficient in Microsoft Office Suite or related software. Additional Information We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $65,000.00 to $85,000.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $65k-85k yearly 5h ago
  • Insurance - Commercial Lines Assistant Account Manager

    Rancho Mesa Insurance Services, Inc. 4.1company rating

    San Diego, CA job

    Job Description This is a culture of caring. Our long-term employees can attest! Rancho Mesa, a privately owned insurance agency is seeking a Commercial Lines Assistant Account Manager to service and manage a book of commercial lines accounts. The Assistant Account Manager will manage client communications, nurture key relationships, keep track of all necessary documentation, help clients understand their coverage, and ensure all relevant data is properly tracked in our secured systems. The salary will be based on factors such as experience, skills, training, certifications, and education. Proven experience in an insurance commercial service role is required. Candidates with a construction background preferred. To learn more about our company, visit us at: ****************** **************************** *Hybrid after 90 to 120-day probationary In Office* Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Career Growth Opportunities Retirement Plan Evenings Off Life Insurance Hands on Training Mon-Fri Schedule Vision Insurance Ten Paid Holidays Responsibilities Assist Account Managers in providing quality service to existing clients, account development, and reporting claims. Prepare Acord applications, submissions and proposals. Marketing including pre-qualifying new business. Bind renewals and new business as required. Perform quality control and review applications, endorsements and policies for accuracy. Maintain and update files in Agency Management System. Review insurance requirements for client contracts. Review and resolve certificate deficiencies. Requirements California P&C license required. Must have 2-4 years commercial lines experience with a good understanding of insurance terminology, the functions of a broker, and the various lines of commercial insurance. Applied EPIC preferred. Excellent interpersonal and relationship building abilities with strong oral and written communication skills. Confident, self-starter who works well independently. Proficiency to multi-task, follow-thru and follow-up. Willingness to learn, be intuitive, resourceful and coachable.
    $61k-77k yearly est. 6d ago
  • Head of Cloud & Hybrid Network Architecture

    CMG Financial 4.8company rating

    Palo Alto, CA job

    A financial services company in Palo Alto is seeking a Manager of Network Engineering to lead the network engineering and architecture functions, ensuring secure and efficient connectivity across multiple environments. The ideal candidate has extensive experience in Microsoft Azure networking, effective leadership skills, and a strong focus on modernization and resilience in a fast-paced setting. The role involves managing a technical team and driving automation initiatives. #J-18808-Ljbffr
    $122k-165k yearly est. 2d ago
  • LEASING ASSISTANT

    American Pacific Mortgage 4.8company rating

    Rocklin, CA job

    Job Title: Lease Assistant Department: Corporate Services FLSA Status: Non-Exempt ***** This position will accept IN PERSON & HYRBID candidates near Roseville California. Training will be in person for first week. ***** Summary: The Lease Assistant supports the leasing team by managing lease-related administrative tasks and maintaining accurate documentation. This role supports the Lease Administrator position to ensure timely and accurate processing of lease agreements, renewals, and amendments for APM's national portfolio of office space. Essential Duties & Responsibilities: Monitor, process, and appropriately route all emails received in the Corporate Services inbox daily. Assist in preparing, reviewing, and tracking lease documents including lease agreements, renewals, amendments, and terminations. Maintain and accurately update lease records in the Visual Lease software system (VL) and Mortgage Operations Center (MOX). Maintain certificate of insurance (COI) tracking to ensure offices are appropriately insured. Communicate with clients, landlords, and vendors regarding lease terms, documentation status, and deadlines. Monitor critical lease dates and generate reports for upcoming renewals or expirations. Liaise with legal, finance, and property management teams as needed to assist in the resolution of lease discrepancies. Maintain data accuracy and support documentation as required. Other administrative duties or special projects as assigned. Education & Experience: High school diploma or equivalent; associate or bachelor's degree in Business, Real Estate, Finance, or related field preferred. 1-3 years of experience in leasing, real estate, mortgage, or administrative roles. Familiarity with lease contracts, property management, or mortgage documentation Experience with lease management or CRM systems Strong organizational and time management skills. Proficient in Microsoft Office Suite (especially Excel and Word). Excellent attention to detail and communication skills. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Knowledge of lease abstraction and key financial lease terms. Understanding of regulatory compliance in mortgage or real estate operations. Ability to multitask in a fast-paced, deadline-driven environment. This does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • In Office Non-QM Underwriter

    National Mortgage Staffing 3.9company rating

    California job

    Non-QM Underwriter (DSCR / Bank Statement / Alt-Doc) - On-Site Our client, a growing California-based mortgage lender, is seeking an experienced Non-QM Underwriter with expertise in DSCR, Bank Statement, and alternative documentation loan products. Key Responsibilities Review and underwrite Non-QM, DSCR, Bank Statement, VOE, P&L, and Asset-based mortgage loans. Analyze self-employed and alternative documentation income calculations. Ensure all files meet company, investor, and regulatory guidelines. Run AUS findings and evaluate risk using DU, LPA, and Total Scorecard. Communicate effectively with processors, account managers, and loan officers to resolve file conditions. Manage a consistent underwriting pipeline, maintaining strong accuracy and turnaround times. Stay current on investor guidelines and evolving Non-QM products. Qualifications Minimum 5 years of residential mortgage underwriting experience. 3+ years of Non-QM underwriting experience (required). Advanced understanding of DSCR, Bank Statement, VOE, P&L, and Asset-based loans. Strong experience underwriting self-employed borrowers and complex income structures. Proficiency with Encompass LOS, CoreLogic FraudGuard, and AUS systems (DU, LPA, Total Scorecard). Must have underwritten front line loans within the past 12 months. Compensation & Benefits Base salary: $70,000-$100,000 (DOE) Bonus: Monthly eligibility after 2 years based on funding quota Benefits: Health Insurance, SIMPLE IRA (3% match), PTO, 5 sick days per year National Mortgage Staffing does not determine the requirements or compensation for this role. All criteria are set forth by our client and must be followed exactly. Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
    $70k-100k yearly 4d ago
  • LOAN ASSISTANT

    American Pacific Mortgage 4.8company rating

    Roseville, CA job

    Loan Officer Assistant - Team Holland, Meridian Mortgage About the Role We are looking for a Loan Officer Assistant who thrives in a fast-paced, client-focused, and referral-driven environment. This role is a critical part of our mission to deliver a WOW client experience from first contact through closing while supporting the growth of our real estate agent and referral partner ecosystem. You'll work side-by-side with the Loan Officer to ensure seamless execution of the loan process, freeing the LO to focus on business development and client consultations. Key Responsibilities (Aligned to Team Holland's Model) ● Loan Intake & Applications Gather complete borrower information and take thorough applications. Collect and review initial documentation to ensure clean files for processing. Run DU/LP findings, identify and correct errors, and escalate red flags quickly. ● Client Communication & Experience Serve as a trusted point of contact for clients, keeping them updated on loan milestones. Request and track missing documents promptly to avoid delays. Reinforce our team's reputation by delivering clear, proactive, and empathetic communication. ● Partner Support & CRM Management Log all client and partner communications in CRM (Jungo/Salesforce). Manage follow-up tasks, referral touchpoints, and pipeline workflows so nothing falls through the cracks. Support realtor partners by delivering quick updates, ensuring a “refer with confidence” experience. ● Pipeline & Compliance Execution Help structure deals to align with Fannie Mae, Freddie Mac, FHA, VA, USDA, and portfolio guidelines. Price loans and quote fees/interest rates accurately. Ensure all files are compliant with state, federal, and company requirements. Qualifications (What We're Looking For) ● Knowledge of industry standards for income, asset, credit, and appraisal approval. ● Familiarity with Fannie, Freddie, FHA, VA, USDA, and niche programs. ● Strong attention to detail, organizational skills, and written communication. ● Comfort using CRM systems to manage tasks, notes, and workflows. ● Excellent interpersonal skills: able to build trust with clients and referral partners. ● A growth mindset with the ability to work in a goal-oriented, team-based environment. ● NMLS license (or ability to obtain if needed). What Success Looks Like in This Role ● Files are submission-ready the first time. ● Clients and partners feel informed and cared for at every step. ● The LO is freed up to focus on sales, referrals, and consultations because you own the backend process. ● CRM tasks and pipeline updates are consistently managed - creating predictability and scalability.
    $39k-47k yearly est. Auto-Apply 60d+ ago
  • DESKTOP SUPPORT ANALYST

    American Pacific Mortgage Corporation 4.8company rating

    Roseville, CA job

    Job Posting: Desktop Support Analyst (On-Site - Roseville) Department: Information Technology Location: Roseville, CA Position Type: Full-Time, Onsite Reports To: IT Manager The Desktop Support Analyst provides onsite deskside support for employees, resolves daily service requests, and acts as the primary escalation point for the Tier 1 Help Desk. This role ensures the availability, reliability, and performance of end-user technology and supports key IT operations. Key Responsibilities Monitor the ITSM ticketing system; assign, resolve, or escalate incoming requests. Provide remote and onsite support for hardware, software, networking, and account-related issues within established SLAs. Assist users with technical needs and general inquiries. Perform account management tasks, including onboarding, offboarding, and access adjustments. Manage and track IT assets, including imaging, deployment, break/fix, and inventory updates. Lift, move, and set up hardware such as PCs, monitors, and printers. Process RMAs and coordinate with vendors for hardware replacement. Conduct basic server, network, and UCaaS administration when required. Maintain accurate ticket documentation, troubleshooting notes, and follow-up communication. Collaborate with engineering teams to resolve escalated or recurring technical issues. Create and update technical documentation, job aids, and knowledge base articles. Perform additional duties as assigned by management. Required Qualifications 2+ years of experience in a Tier 1 IT Help Desk or desktop support environment. Hands-on experience troubleshooting Windows hardware, drivers, and components. Proficiency in: Windows 10+ Enterprise & mac OS Microsoft Office 365 Suite Microsoft 365 Administration Microsoft Intune Microsoft Exchange Active Directory / Azure AD hybrid environments Networking fundamentals (wired/wireless) Android & iOS mobile devices Printers (network and local) Antivirus tools Remote support platforms Skills & Competencies Problem Solving: Strong analytical abilities; resourceful in identifying solutions. Attention to Detail: Accurate documentation; effective multitasking; organized. Communication: Clear, professional verbal and written communication; customer focused. Customer Service: Demonstrates empathy, patience, active listening, and adaptability. Teamwork: Works well independently and collaboratively, respectfully. Physical Requirements Ability to lift up to 75 lbs with reasonable accommodation. Ability to stand or sit for extended periods. Preferred Certifications Microsoft Technology Associate (MTA) Apple Certified Mac Technician (ACMT) CompTIA A+ HDI Customer Service Representative (HDI-CSR) Work Environment 100% on-site role in Roseville . APMC Culture We are committed to fostering a culture of Respect, Transparency, and Scrappiness . Employees are encouraged to support: APMCares , our charitable organization dedicated to helping APM families and local communities. Office of Diversity , which promotes diversity within our workforce and the communities we serve.
    $47k-64k yearly est. Auto-Apply 31d ago
  • New Business Sales Representative ($18-$42/hr)

    RIVO Holdings, LLC 3.9company rating

    RIVO Holdings, LLC job in San Diego, CA

    At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE! Job Description Join our dynamic Sales team where every call you make as a New Business Sales Representative puts you one step closer to unlocking unlimited earning potential! Elevate your sales career and increase your income with better work-life balance! No more late nights or weekends. Join a company where you can get out what you put in with bonuses based on your hard work and effort! It's your ticket to creating limitless opportunity while building a long-term career and growing professionally! Why Apply? Guaranteed additional training pay for up to your first two months of hire! Uncapped monthly Bonus potential! (top sales performers earning $5k+) Promotions and growth opportunities based on sales performance! "Hire within" philosophy for sales leaders and sales manager roles! What You'll Do: Generate sales by engaging with new customers via phone, voicemail, and email to promote and sell financial services offered (loans) in a call center environment - warm leads provided daily! Meet and exceed individual and team sales targets through effective sales techniques, objection handling, and follow-up strategies. Educate customers on our lending products, services, and competitive advantages that will help them meet their financial goals. Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to close sales with resilience and professionalism. Perform other duties and responsibilities as assigned. Qualifications What We Look For: We are urgently hiring hard working, driven, and coachable people who have a positive mindset, a passion to grow a career in sales, and strong communication to close them! If you have thrived in the serving or service industry - this may be the place for you! High school diploma, GED, or equivalent experience required. Previous experience in sales, retail sales, inside sales, phone sales, tech sales, telesales, bartending, service industry, serving industry, hostess experience, medical sales, business development, etc. is beneficial but not required. Prior work experience as a sales representative, sales development representative, retail sales associate, account manager, sales associate, sales manager, business development representative etc. is beneficial but not required. A positive attitude, resilience, and ability to handle rejection gracefully. Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve sales goals. Adaptability to evolving sales techniques, strategies, and product offerings. Exhibits a can-do attitude, is coachable, and motivated to achieve sales goals. Extremely reliable and dependable. Fluency in Spanish a strong plus! Additional Information Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 or 80/20 cost share options-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $18.00 per hour. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $18 hourly 28d ago
  • TREASURY COLLATERAL SPECIALIST

    American Pacific Mortgage Corporation 4.8company rating

    Roseville, CA job

    Job Title: Treasury Collateral Specialist Department: Finance Reports to: VP of Treasury FLSA Status: Non-Exempt/Temporary Full-time or Part-time . Roseville, CA. Summary: The Treasury Collateral Specialist is responsible for managing the collateral used to secure the company's financial obligations, ensuring that it is properly valued, tracked, and safeguarded. This role involves working closely with internal teams, custodians, and external parties to optimize collateral usage and mitigate risks associated with collateral management. The specialist will also support liquidity management and reporting efforts related to collateral. Essential Duties & Responsibilities: Process incoming funding file packages Open, sort, and organize packages Review package for completeness Scan funding file packages Accurately label electronic files Log funding file package receipt into LOS via scanned package receipt bulk upload process Process original collateral packages Pull original collateral from funding file packages Log collateral receipt into LOS via note tracking process Securely file original collateral in safe Process allonges Print and file Label collateral folders Print and file Process outgoing collateral packages to warehouse banks Prepare and accurately ship collateral packages to warehouse banks Effectively communicate with warehouse banks and teams Log collateral package shipments into LOS via collateral bulk upload process Maintain compliant package storage File processed funding packages for storage Compliantly dispose of stored aged funding packages Support Treasury operations Other duties as assigned Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Previous mortgage industry knowledge a plus, but not required Detail Oriented Commitment to company values Flexible and adaptable - Quickly learn new processes, be flexible to meet business demands Excellent communication skills Team player Skills : Language Skills : Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills : Sound working knowledge of computer and office software operations and systems. Encompass required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills -Ability to set and manage priorities judiciously Maintains confidentiality; keeps emotions under control. Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.
    $69k-102k yearly est. Auto-Apply 47d ago
  • LOAN OFFICER

    American Pacific Mortgage 4.8company rating

    Roseville, CA job

    Job Description: Mortgage Loan Officer (APM Las Vegas Branch) Title: Mortgage Loan Officer - Empowered, Structured, and Supported Overview: We're not just another mortgage branch. We've built a high-performance platform designed for experienced producers who are tired of doing it all alone. At our APM Las Vegas branch, we support top-tier loan officers with real tools, real visibility, and a real strategy for long-term growth. What We Offer: A full-time marketing manager to support your brand, agent outreach, and social visibility CE class teaching opportunities to deepen your agent relationships and authority Tabling and branding support through APM Cares and local community events Best-in-class ops tools: Candor AI underwriting, Fee Chaser, AP Connect Coaching, business planning, and peer collaboration ESOP (Employee Stock Ownership Program) Local culture, national resources Who You Are: A licensed mortgage loan originator with a minimum of 3-5 years of experience Consistently closing 6+ loans per quarter or more Proficient in loan structuring and guidelines-not just quoting rates Seeking a better way to scale your business with less friction Interested in growing your personal brand and becoming a market authority What You'll Do: Originate purchase and refinance mortgage loans with full in-house support Structure and package loan files accurately and efficiently Cultivate referral relationships through CE classes and agent outreach Represent our brand through community visibility and events Collaborate with internal marketing and operations to ensure seamless client experiences ‘American Pacific Mortgage Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.' Live in our values everyday- Respect~ Transparency~ Scrappy!
    $38k-54k yearly est. 6d ago
  • Corporate Paralegal

    RIVO Holdings, LLC 3.9company rating

    RIVO Holdings, LLC job in San Diego, CA

    Follow us on Instagram and TikTok to see our culture and values come to life! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE! At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence Job Description RIVO is seeking an experienced Corporate Paralegal to join our in-house legal team focusing on primarily transactional paralegal work (minimal litigation).This is an exciting opportunity to work directly with General Counsel on a wide range of matters-including contracts, compliance, employment law, consumer protection, and litigation support. If you're a detail-oriented professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work, we'd love to hear from you! What You'll Do: The Corporate Paralegal will provide comprehensive support to General Counsel with a variety of transactional, litigation, and compliance matters across the company. The Corporate Paralegal will be responsible for conducting thorough review of contracts, supporting employment and consumer compliance matters, conducting legal research, and assisting with organizing corporate records and legal due diligence. The paralegal will also provide litigation support as needed. Review, draft, and redline various agreements and business contracts. Develop and maintain organized processes and systems for contract management, compliance tracking, and legal documentation. Assist with administrative, due diligence, and vendor onboarding for new business growth initiatives. Assist with compliance functions involving consumer protection and consumer finance issues. Support HR and employment law matters, including handbook review, investigations, and employee relations as needed. Assist with internal audits, preparing and maintaining internal governance documents, and ad-hoc projects as needed. Perform legal research. Perform other duties and responsibilities as assigned. Qualifications Education and Experience: At least 3-5 years of experience as a Paralegal required. High school diploma, GED, or equivalent experience required. Bachelor's degree or paralegal certificate strongly preferred. Prior experience in a small to mid-sized firm supporting general business or in-house legal department strongly preferred. Prior exposure to consumer protection laws, consumer finance, or financial services is a plus. What We Look For: Strong familiarity with California employment law. Experience with consumer protection laws, and consumer finance regulations is a plus. Strong familiarity with business-to-business contract review and negotiation. Excellent organizational skills with the ability to manage multiple projects simultaneously and independently. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Excellent attention to detail, time management, and follow-through. Excellent ability to handle sensitive, confidential information with the utmost discretion. Proficient in Microsoft Office Suite or related software. Additional Information We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $65,000.00 to $85,000.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $65k-85k yearly 2d ago
  • PROCESSOR

    American Pacific Mortgage 4.8company rating

    Roseville, CA job

    Job Description Job Title: Processor -Loan Department: Production is REMOTE but must be located in the CST time Zone***** Summary: The Processor is responsible for preparing loan submission received from Loan Officers for underwriting with Q Home Loans. They are also responsible for submitting, tracking, and following up on all documentation required to close loans. Essential Duties & Responsibilities: Review submissions for completeness of documentation required for loan approval. Construction loans ,FHA, VA, CONVENTIONAL, DPA, and NON QM Loans. Prepare/Review Initial Disclosures Submit all eligible files through DU/DO/LP/GUS for automated approval prior to submitting to APMC or other lending institution. Point of contact for Loan Officer and/or Borrower Obtain and review needed documentation for final approval. Follow up and work with Loan Officer/Borrower through funding on any items needed to close loans. Ensure all borrowers receive final 1003 and MLDS in escrow prior to signing loan docs. Final HUD 1 Review Follow through in obtaining broker check and other documentation needed for closing Close out files after funding to meet the standards of our Quality Control Department, work on any files with missing documentation or those that may need corrections to make sure that all files meet AMPC standards for Quality Control. Conduct weekly pipeline review meetings with Loan Officers Maintain current posted turn times and customer service levels Develop and maintain current procedures for all functions within the Loan Processor position Additional projects as assigned. Education & Experience: Strong knowledge of multiple loan programs including FHA/VA, Conventional, ACCESS, USDA, DU/LP. At least 5 years mortgage experience Encompass Experience Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills - ability to work with diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.). Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Skills: Language Skills: Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills: Sound working knowledge of computer and office software operations and systems such as MSWord, Excel, Outlook, and Calyx POINT. Encompass a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.
    $37k-47k yearly est. 3d ago
  • Call Center Sales Manager

    RIVO Holdings 3.9company rating

    RIVO Holdings job in San Diego, CA

    RIVO has built success in Sales by promoting from within. Now, we're breaking tradition to welcome an experienced Call Center Sales leader from outside our organization! We're looking for a passionate, driven, and results-focused Call Center Sales Manager who thrives on helping others succeed and developing entry-level sales agents into top performers-a true leader. At RIVO, competence is a must-but attitude is everything! We value servant leadership, open communication, collaboration, accountability, and a genuine desire to coach and inspire. This is more than managing-it's an opportunity to lead with purpose and make an impact on our growing organization. If you're passionate about building strong teams and leading others to success-we want to hear from you! Who We're Looking For: High-energy, passionate leader who helps others grow. Servant leader -collaborative and team-focused. Results-driven with relentless commitment to goals. Resilient and adaptable in a fast-paced environment. Motivator who inspires through continuous coaching and development. Comfortable leveraging data and KPIs to drive performance and continuous improvement. What We Offer: Competitive Pay: Strong base salary plus uncapped bonus potential! Strong Foundation: Inherit an experienced team and proven processes-no need to start from scratch. Comprehensive Training: Agents complete 4 weeks of training before joining your team, so you can concentrate on coaching and results. Supportive Culture: A collaborative, high-energy culture where your impact is recognized, accountability is valued, and innovation thrive. Career Growth: Professional development and leadership training opportunities. Stability & Growth: A well-established company with a track record of success and expansion. Job Description What You'll Do: Lead and inspire a high-performing sales team to consistently exceed quotas. Establish clear goals, track KPIs, and implement data-driven strategies for success. Coach and develop team members through call monitoring, one-on-one sessions, and group training. Analyze performance metrics to identify trends, optimize processes, and drive results. Partner with QA and Training teams to maintain quality, compliance, and continuous agent development. Collaborate cross-functionally to align sales initiatives and enhance overall performance. Support onboarding and training for new hires while upholding company standards. Provide senior leadership with regular reports on KPIs, goal attainment, and team performance. Qualifications What You Bring: 5+ years proven success meeting or exceeding sales targets in a Call Center or Telesales environment, including 2+ years in a leadership or training role. Demonstrated success in developing high-performing teams through leadership and development. Skilled in training negotiation, closing techniques, and consultative selling strategies. Strong ability to leverage KPIs and performance data to drive continuous improvement. Familiarity with CRM systems and Microsoft Office Suite; experience with Five9 and proprietary CRM platforms is a plus. Additional Information At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity . If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. For this role, compensation includes a competitive base salary and variable incentive opportunities tied to performance. A reasonable estimate of the annual on-target earnings (OTE) for this job is $70,000 to $150,000+. Individual compensation within these ranges takes into account a wide range of factors considered in making decisions, including but not limited to education, experience and training, licensure and certifications, knowledge and skill sets, and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
    $36k-46k yearly est. 5h ago
  • DE Underwriter- in Office

    National Mortgage Staffing 3.9company rating

    Brea, CA job

    DE Underwriter - On-site/Hybrid (North Hollywood or Brea, CA) Salary: $70,000-$100,000 (DOE) Schedule: Monday-Friday, 8:30 a.m.-5:30 p.m. PST Employment Type: Full-time (eligible for overtime) Benefits: Health Insurance, SIMPLE IRA (3% match), PTO, 5 sick days per year Our client, a California-based mortgage lender, is seeking an experienced DE Underwriter to join their growing underwriting team. This role may be based on-site or hybrid from either the North Hollywood or Brea office. Key Responsibilities Review and underwrite residential mortgage applications including Agency, FHA, and Non-QM products. Verify credit, income, and asset documentation with a focus on accuracy and compliance. Analyze tax returns, self-employed income, P&L statements, and business cash flow. Review WVOE, Bank Statement, DSCR, and Asset-based loans. Ensure all files meet FHA DE requirements and investor guidelines. Collaborate with Account Managers, Loan Officers, Processors, and Brokers to support timely loan decisions. Maintain updated knowledge of underwriting standards and investor policies. Qualifications Active FHA DE (Direct Endorsement) designation required. Minimum 5 years of residential mortgage underwriting experience. 3+ years of Non-QM underwriting experience required. Proficient in Encompass LOS, CoreLogic FraudGuard, and running AUS (DU, LPA, Total Scorecard). Experience analyzing self-employed income and complex loan structures. In-depth knowledge of Agency (Fannie/Freddie) and FHA guidelines. Have worked as a front line underwriter within the past 12 months. Please note: National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. All criteria are set forth by our client and must be followed exactly. Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
    $70k-100k yearly 4d ago

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RIVO Holdings may also be known as or be related to RIVO Holdings and Rivo Holdings.