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  • Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA 3.7company rating

    Remote or Enterprise, AL job

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
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  • Group Manager - Enterprise Applications

    BNL Technical Services 3.5company rating

    Remote or New York job

    Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program Organizational Overview Brookhaven National Laboratory is seeking a highly-skilled technical and strategic leader for the Applications and Software Engineering department within the Information Technology Division (ITD). With a strong focus on helping lead the organization's Enterprise Resource Planning (ERP) modernization efforts, this individual will bring forward a strong sense of strategy, design, and execution with our key business partners and stakeholders. With a broad portfolio of legacy, custom, and commercial applications, constructing and delivering on a prioritized modernization plan built with our partners will be a key ongoing deliverable. The individual must balance and optimize investment opportunities, operational efficiency, and business outcome delivery in conjunction with business partners and Lab leadership. The position requires a strong technical background in enterprise financial and related systems, project/program management, and an ability to collaborate with cross-functional teams to align that portfolio with business needs. Additionally, the ability to build and manage strategic vendor relationships that will help the organization achieve and maintain a stable and responsive portfolio of applications is crucial. It is expected that this leader will help our organization adopt and utilize modern cloud-based ERP-related services and platforms. Reporting to the ITD Applications department manager, this position oversees a development team comprised of full-time internal staff and contractors, and a portfolio of on-premises applications, customizations, and related integrations. They work with their peers and senior ITD leadership to drive application strategy and execution, overseeing projects through completion. They work in close collaboration with business partners and application stakeholders. Brookhaven Lab's Information Technology Division's (ITD) mission is to deliver safe, efficient operations that ensure the delivery of the Lab's research mission by: Developing and deploying state-of-the-art information and computing systems in support of scientific research and business operations Providing a reliable and secure, high-speed network infrastructure for scientific and business computing Developing a scientific computing infrastructure that can support the computing needs that are common among the scientific departments Providing support to scientific and administrative programs to help them address their unique computing problems Providing a cost-effective, highly reliable, secure, and standardized computing infrastructure Promoting best practices in the areas of platform support, application development, and customer service Providing cost-effective information services to the Brookhaven Lab community including Research Library, publications, records management, and technical editing services, in support of the research mission and in compliance with contractual requirements ITD includes experts in information technology (IT) infrastructure and operations, cyber security, business systems, data information, and information services, including records management and the Research Library. The ideal candidate is an excellent communicator who is resourceful and innovative, and who understands that collaboration with stakeholders from across the Laboratory is critical to ensure the right expertise and technology are in place to advance our mission of bringing science solutions to the world. Essential Duties and Responsibilities Strategic leadership: Develop and implement a comprehensive strategy for enterprise applications that supports our organization's business goals and objectives. Own, maintain and promote awareness of the application strategic roadmap. Team leadership and development: Lead, mentor and develop a high-performing team of IT professionals. Evaluate employee performance, set group and individual expectations. Foster a culture of innovation, excellence, urgency and ongoing improvement. Business engagement: Build strong working relationships with Laboratory partners, jointly identifying strategic needs and influence how applications can enable new sources of value. Portfolio management: Oversee the management of our enterprise applications portfolio, ensuring it meets current and future business requirements. Evaluate and prioritize objects based on strategic alignment, return on investment and risk. Identify opportunities for system modernization, integration, and automation. Operational excellence: Safeguard the reliability, availability and performance of our enterprise applications. Implement best practices for application life cycle management, including development, deployment, maintenance and support. Manage master data across applications. Vendor management: Establish and maintain strong relationships with key vendors and partners. Develop a thorough understanding of strategic vendors' roadmaps and how these will support the Lab's business objectives. Build a strong relationship with our internal procurement teams. Risk management and compliance: Work with our internal governance and cybersecurity teams to ensure enterprise applications comply with all relevant laws, regulations and industry standards. Oversee risk management processes to identify, assess and mitigate risks associated with applications and database systems. Budget management: Develop and manage the budget for enterprise applications, ensuring optimal allocation of resources and cost-effectiveness. Required Knowledge, Skills, and Abilities Bachelor's degree, preferably in computer science, information systems, or a related field (or equivalent experience on a basis of 2:1) 10+ years of relevant experience Extensive experience and in-depth knowledge with ERP or other business-critical applications Five years or more in a leadership role - directly managing a team of software development professionals Ability to use strategic planning to translate business goals into technology solutions Strong project management skills Demonstrated success in vendor and stakeholder management Exceptional communication and interpersonal skills: Ability to collaborate with executives (e.g. often interacting with CFO and CIO), stakeholders and teams across the organization, and to influence people to achieve common goals Preferred Knowledge and Skills Master's degree in computer science, information systems, business administration Experience with PeopleSoft 9.1 Financials/Supply Chain Management and newer cloud-based versions Leading, creating or working in an Agile environment, leveraging DevOps best practices Experience with cloud-first architecture Other Information This is a remote position with on-site presence available at BNL in Upton, NY Visa Sponsorship is not available for this position Brookhaven Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $133550 - $222500/year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Guided by our core values of integrity, responsibility, innovation, respect, and teamwork, Brookhaven Science Associates is an Equal Employment Opportunity Employer-Vets/Disabled. We are committed to fostering a respectful and collaborative environment that fuels scientific discovery. We consider all qualified applicants without regard to any characteristic protected by law. All qualified individuals are encouraged to apply. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************
    $133.6k-222.5k yearly Auto-Apply 6d ago
  • Field Service Engineer - Chemspeed Automation

    Bruker Corporation 4.7company rating

    Remote or California job

    As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on all continents. Responsibilities (Please note this position is a remote based role and we can accept candidates that currently reside in the states of CA, AZ, WA, OR, and CO) New opportunity for a Field Service Engineer with the Bruker Chemspeed Automation division to perform installation, troubleshooting, preventive maintenance, and application support for complex scientific automation instrumentation at customer sites. This position serves as the Bruker Chemspeed technical ambassador at various customer locations and collaborates with engineering, applications teams, sales, end‑users to ensure successful deployments and sustained service performance. Install new or modified Chemspeed automation systems and accessories at customer facilities. Perform on‑site preventive maintenance, calibration, qualification, upgrades, and repairs of Chemspeed instrumentation. Diagnose technical problems through in‑depth troubleshooting and root‑cause analysis. Provide customer training, application support, and remote/on‑site assistance. Document all service activities and maintain accurate system configuration records. Collaborate with internal technical teams to improve designs and report field issues. Maintain readiness for travel and respond to routine or urgent service calls. Represent Bruker professionally and build long‑term customer relationships. Represent Bruker professionally and build long-term customer relationships by serving as a supportive and effective communication link between the customer and company to ensure service satisfaction. Actively attend and participate in life science technology and product training. Qualifications B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline. Minimum 3 years Field Service Engineer work experience involving scientific instrumentation, technical support, robotics and automation in a laboratory environment. Hands on working knowledge of networked instrumentation, Windows. Strong mechanical, electrical, and software troubleshooting skills. Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists. English fluency with strong oral, reading, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner. Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment. Ability to satisfactorily complete position compliance and training requirements. Attend and actively participate in quarterly scientific technical training programs. Ability to lift up to 50 lbs., transport equipment and tools in excess of 300 lbs. This position requires lifting heavy objects and maneuvering large bulky items. This position requires reasonable dexterity to perform manual functions in confined spaces. Proven ability to follow safety standards, practices, and codes. Ability to travel up to 80%. Valid Driver License in good standing, issued by resident state, with reliable transportation. U.S. Citizenship or U.S. Permanent Resident status required. Maintain a valid passport with flexibility for domestic and international travel. May be required to pass security clearance investigation. At Chemspeed the base salary is part of our total compensation. The estimated salary range for this full-time position is between $80,000 to $95,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, , medical and dental plans, employee assistance program and paid time off including vacation, sick time and holidays, and more. Chemspeed is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
    $80k-95k yearly Auto-Apply 43d ago
  • Commercial Contracts Specialist

    Bruker Corporation 4.7company rating

    Remote job

    As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 9,500 employees are working on this permanent challenge, at over 70 locations on all continents. The Commercial Contracts Specialist (Americas) will provide legal support, primarily by reviewing and negotiating contracts, responding to, and managing contract requests and performing other tasks critical to maintaining an effective and efficient legal department. This position is remote and can be based anywhere in the US. Responsibilities Responsibilities Support achievement of business objectives through effective contract implementation. Review, draft, and negotiate a variety of commercial agreements, including confidentiality agreements, material transfer agreements, vendor/supplier agreements, and collaboration agreements. Partner with the sales team to support bids, proposals, and contract negotiations. Analyze contract terms and conditions to ensure compliance with applicable laws, regulations, and company policies. Assist with due‑diligence activities and compliance‑related requests. Prepare status reports and updates for management and internal stakeholders. Perform administrative tasks such as coordinating contract signatures and maintaining the contract repository with accurate and complete entries. Support special projects and other assignments as needed. Qualifications Qualifications BA/BS degree required. Minimum of 1 year of experience supporting an in‑house legal team or corporate law firm. Experience reviewing, drafting, and negotiating commercial contracts in a corporate environment. Preferred experience in technology, software, or life‑sciences industries. Strong attention to detail and commitment to high‑quality work. Ability to balance process requirements with practical decision‑making in a dynamic, entrepreneurial environment. Self‑motivated with strong organizational skills and the ability to prioritize competing deadlines. At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $85,000.00 and $137,000.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
    $85k-137k yearly Auto-Apply 30d ago
  • Sales Specialist

    Andritz 4.5company rating

    Lancaster, OH job

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. Diamond Power International LLC is searching for a Commission Specialist to join our team in Lancaster, Ohio. You will be an integral member of our commercial team and will assume responsibility for reconciling and processing transactions for our 20+ sales agents. You will ensure accuracy and timely completion of all commission processing. You will play a critical role in the day-to-day operations of the company, interacting daily with the Sales, Finance and Commercial teams. This position will be responsible for: * Calculate commission payments to agents using company software. * Enter all additional deductions and adjustments to agents. * Ensure all commission calculations are correct and compliant with policy * Provide support to agents in response to inquiries regarding commission payouts, deductions, and commission calculations * Be prompt in answering correspondence from the agents and sales managers * Process changes to agent commission rates * Supply Commercial team with monthly reporting on agents earned commissions. * Navigate company systems to validate accuracy of commission calculations and records * Complete reconciliations to ensure accuracy of commission payment * Assistance with process improvement * Complete ad hoc reporting, metrics, and analytics Skills: * 2+ years of experience, in an accounting or payroll function, commissions or sales environment preferred * Oracle, and Power BI knowledge is preferred not required. * Strong teamwork skills and ability to meet deadlines in a fast-paced environment * Excellent written and verbal communication skills * Strong quantitative skills * Proficient in Excel * Ability to organize and summarize large volumes of data in Excel * Impeccable attention to detail and solid customer service instincts All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 19459
    $38k-69k yearly est. 55d ago
  • Commodity Manager

    Bruker Corporation 4.7company rating

    Remote job

    Bruker is one of the world's leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 8,500 employees at over 90 locations are working on this permanent challenge to make the world a better place. The Commodity Manager is responsible for the development, execution, and management of commodity strategies along with the associated global sourcing for commodities, goods and services to support our manufacturing and business operations. This position supervises a team of buyers to identify, qualify and manage a global supply base to provide the team's assigned commodities. Responsibilities Create and execute commodity strategies that best leverage supplier capabilities and the company's procurement spend to meet corporate objectives (support our near term and long term) of quality, cost, delivery and customer service Lead a commodity team to optimize and rationalize our supply chain, including the identification, qualification and management of new suppliers and related sourcing (re-sourcing, outsourcing) activities and negotiations activities to achieve business targets for quality, delivery and cost Lead the global procurement of materials, services, and freight to support the development, NPI and mass production requirements Develop strong relationships with suppliers that facilitate a deep understanding of their organizations and capabilities to support short term and long term business needs Liaise with product management and production planning to drive activities related to the timely and cost effective procurement of materials and services while meeting delivery and inventory targets Develop and implement policies, procedures, and systems to support procurement activities Coordinate and support on-site supplier visits, assessments, audits, and continuous improvement opportunities to optimize total cost and address issues with supplier performance Assess gaps in supplier performance and implement appropriate continuous improvement activities Collaborate with Manufacturing and Design Engineering to source, select, and establish new suppliers, source new technologies, as well as resolve technical related issues and tasks Negotiate and create global supply agreements with key partners to meet corporate objectives Manage and develop the commodity team to ensure objectives are met and team members are engaged and high performing Ensure KPIs and metrics are tracked and reported for the team's primary goals and objectives Generate various analyses and reports using ERP (SAP) and Excel (other software such as PowerBI?) Manage and support SAP modules that are related to Procurement Collaborate with cross-functional teams to achieve other relevant business objectives such as meeting annual inventory targets Knowledge, skills, abilities and other characteristics (Identify skills/attributes required for this position which may include leadership, problem solving, interpersonal, communications, planning, team participation skills, and/or language requirements.) Broad understanding of supply management and the commodities assigned; looked to as the “go-to expert” for the company and participating in the strategic direction of the organization Highly motivated and self-driven with a focus on successfully delivering results for the team and meeting overall company goals. Demonstrated capacity acting as a resource for colleagues with less experience Extremely organized and detail-oriented with the ability to manage large amounts of data from various inputs and consolidate the information for critical business decisions (data analytics) Demonstrated initiative and capability to manage multiple tasks independently with little direct supervision in a fast paced environment Strong interpersonal, persuasion, influencing and collaboration skills required, working to build consensus with the ability to lead cross-business unit and cross-functional teams to create and execute commodity strategies. Expert negotiation skills: ability to negotiate attractive business terms (e.g., pricing, SOI/VMI) with small to large suppliers while maintaining healthy, long-term supplier partnerships Demonstrates flexibility and the ability to multi-task and balance competing priorities constantly and meet strict deadlines. Strong analytical and problem-solving skills, including the ability to anticipate and identify issues or barriers and generate solutions, using high level of personal discretion in decision making.Exceptional verbal and written communication skills. Ability to create written communication that is properly structured providing clear, concise messages that draw well supported conclusions. Verbal communication skills required across all levels of the organization and with external vendors and suppliers. Demonstrates in-depth understanding of the financial aspects of Supply Chain operations and knowledge and proficiency across multiple practices within the Supply Chain function to understand, coordinate and communicate across the competing demands of each. Ability to anticipate, recognize and solve complex supply problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Agility to work within broad guidelines and policies in order to impact a range of customer, operational, project or service activities within own team and other related teams Qualifications Bachelor's Degree in Supply Chain, Engineering, Business, or related field (Engineering with MBA is strongly preferred) Minimum 12 years' experience in manufacturing environment, of which minimum of 5 years in an Engineering role Minimum of 5 years of strategic supplier sourcing analyses and execution APICS or CPM Certification strongly preferred Strong working proficiency with Microsoft Office, including expert level functionality with Excel Minimum 3 years' experience working within and between ERP systems (SAP preferred), and analytics software (PowerBI, Tableau, SAP Analytics Cloud, etc.) Knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Strong technical and business knowledge of, and experience in buying and sourcing in the segment served (i.e., motion control, electrical commodities / machined parts, sheet metal, mechanical assemblies, optical components and assemblies, plastics, and ceramics) At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $101,000 and $160,000 provides an opportunity to progress as you grow and develop within a role.The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more. Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions
    $101k-160k yearly Auto-Apply 1d ago
  • Associate Remote Support Engineer (Analytical Instruments)

    Bruker Corporation 4.7company rating

    Remote or Indiana job

    Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Bruker India is looking for an experienced Associate Remote Support Engineer (Analytical Instruments) to be based in based in Bengaluru, India. Responsibilities Work remotely with customers to diagnose all Bruker Maldi Biotyper products and accessories including but not limited to. Diagnose, test & Optimize instrument and/or accessory performance to meet specification. Create and maintain record of activity in support database Provide great customer experience through the entire support process Ask customers targeted questions to quickly understand the root cause of their instrument issues. Effectively communicate with end-users to understand technical issues or concerns via various channels (phone, email, Chat etc.) to identify and resolve them within short time. If the first level customer support is unsuccessful, using ticket management and transferring call will be pushed to second level remote support team job demands for occasional onsite support, engineers may travel and support customers within short notice. Job demands international travel to Europe and US for training purposes. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Build knowledge base to reduce reliance over time on other internal resources. Contribute to internal technical knowledge base and publish Frequently Asked Questions to enable global service. Accurately document and update tickets in the CRM System. Ability to maintain a personal queue of open requests. Maintain communication with the customers on the status of all open tickets. All responses should be professional, complete, well formatted, and consistent with prior communications and Corporate Identity. Future outbound activities as follow up possible (updates, surveys) Properly escalate unresolved issues to appropriate technical support teams Provide necessary information/observations/logs - all the required data to next level support or R&D team to diagnose a reported/escalated problem. Ability to describe incident and requests as part of ticket management. Ability to create and update operational procedures and proposal of decision trees. (issues resolution, requests, and administration procedures) Perform other tasks as assigned by manager. The job demands to work in rotational shifts include Nights (Monday through Sunday) Excellent customer relation skills and the ability to make timely and effective decisions is a plus. ADDITIONAL RESPONSIBILITIES: Other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Customer focused, passionate about science and technology, and eager to enable customers with Bruker technology. Demonstrate Excellent analytical capabilities and theoretical understanding of physics, electronics and/or related fields. Customer service-oriented working experience in technology-based instruments to support various technical issues Working knowledge of electronics, mechanics, control systems, computers, networking. Demonstrated ability to provide clear, logical, and effective communication in English. Ability to communicate effectively in a professional and friendly manner with both internal and external customers. Knowledge in Salesforce (CRM) and SAP is preferred. Knowledge in remote support tools, e.g., TeamViewers, Webex, any desk. The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry. A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job or the availability of the client. Language skills in addition to English are welcome. Qualifications Education: BE/BTech in Electronics/ Electrical/ Instrumentation, Msc-Physics, Chemistry and Material Science. Experience: Fresh/recent Graduates or less than 1 year of experience with a basic understanding of electronic systems and a strong interest in field service or hotline support are encouraged to apply. Technical expertise in electronics and mechanics Confident in handling all common PC operating systems and networks Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $60k-80k yearly est. Auto-Apply 40d ago
  • Senior Project Management Systems Analyst

    BNL Technical Services 3.5company rating

    Remote or New York job

    Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program The Project Management Center provides deployed support for project management processes related to scope, cost, schedule, and risk management during all phases of Laboratory projects, as well as project management training. Position Overview: Project Management Center (PMC) is responsible for providing Project Management expertise to the Principal Investigator or Project Director/Manager including expertise in initial planning, cost estimating, scheduling, risk assessment, EVMS reporting, change control and project management training and documentation. The Senior Project Management Systems Analyst will play a central role within PMC and report to the PMC Manager. The selected candidate will draw upon a sophisticated understanding of project management methodology and project control practices and will provide subject matter expertise in Project Controls/ Project Management tools and systems. The candidate will design, plan, and implement the architecture of complex integrated tools/ systems that support the project controls and project management functions at BNL. The candidate will represent the organization as the single point of contact for facilitating enterprise system function of the entire BNL portfolio of projects and programs to implement cost and schedule project planning and control functions for large scientific construction projects and smaller Research and Development projects. Essential Duties and Responsibilities: Responsible for BNL Project Management systems architecture and applications for the Laboratory's Earned Value Management System. These systems include (but are not limited to): Oracle Primavera P6, Deltek Cobra, Deltek Acumen, Safran Risk, Microsoft SharePoint, Excel and several in-house applications for estimation, reporting, resource analysis etc. Coordinate with PMC management, DOE, external vendors and BNL IT point of contacts, to maintain and upgrade the BNL Project Management System and all components associated with the system to align with project/program/portfolio requirements. Information systems related tasks include web and VBA tools development, enhancements, and system administration, in addition to creating scalable, reliable, and efficient solutions to meet the PMC's technological needs to enhance BNL project management processes. Shares responsibility for ensuring the systems implemented support the BSA's certified Earned Value Management System (EVMS) and associated EVM Procedures to maintain BNL's project management certification. Develops and implements policies and procedures related to the PMC systems to ensure support and meet the needs of programmatic end users. Defines systems requirements based on user requirements, cost implications, and required integration with existing applications, systems, or platforms. Defines technical standards and functionality tests of all commercial and in-house tools. Develops specifications, prototypes, or initial system specific user guides. Identifies and implements creative and innovative process improvements through process and system analysis and evaluation. Assist in providing technical support to PMC staff working on specific projects and coordinating the work of other related specialists. Coordinate with the PMC management and support the strategic vision for the PMC through development of systems-based capabilities and resources. This includes leading the development and maintenance of applications in accordance with current DOE and applicable industry directives and regulations. Provides enhancement and remains current with DOE and industry best practices by participating in DOE and industry recognized working groups and supporting DOE project reviews. Required Knowledge, Skills, and Abilities: Bachelor's Degree in Business Management, Engineering, Project Management or other related field or equivalent experience, generally on the basis of 2:1 (experience: college) years Minimum of ten (10) years of professional cost/scheduling experience with experience in supporting or leading the Project controls tools and systems development, enhancement, and maintenance efforts. Solid understanding of Excel and VBA project controls tools and systems development. Solid knowledge of cost estimating, budgeting and control and integrated project management. Solid understanding of Earned Value Management System processes and requirements. Must be proficient in Primavera P6 software. High proficiency in scheduling theory, techniques, and methodologies Proficiency in project management principles. Proficiency in Microsoft Office Suite and Microsoft Project experience. Solid analytical and reasoning skills and proven ability to develop solutions to complex problems. Comprehensive knowledge of computers, software, hardware, and networking that utilize project management applications to improve business and project success. Proficiency in various programming languages, databases, and development tools. Understanding of project controls best practices in relation to DOE Order 413.3b implementation. Well-developed interpersonal skills with ability to work collaboratively in a team-oriented environment. Ability to prioritize and effectively handle one's own time to deliver results. Well-developed verbal communication skills with presentation experience. Must be a self-starter, a team player, willing to take initiative and able to perform independently with a continuous improvement mindset. Preferred Knowledge, Skills, and Abilities: Master's degree. Professional Certifications such as PMP, RMP, SP, EVP etc. Experience leading project controls web-based tools development. Experience with PowerBI. Experience with Deltek Cobra or similar EVMS software. Experience in a DOE PMO environment. Additional Information: This position is eligible for consideration of a remote work arrangement. This position is not eligible for visa sponsorship. Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $141450 - $226300 / year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************
    $69k-96k yearly est. Auto-Apply 60d+ ago
  • Welder

    Andritz 4.5company rating

    Lancaster, OH job

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. PRIMARY FUNCTION: Performs welding operations on parts associated with the IK/SGC products using semi-automatic Gas Metal Arc Welding (GMAW-SA), semi-automatic Short-Circuit Gas Metal Arc Welding (GMAW-S-SA), and semi-automatic Pulsed Gas Metal Arc Welding (GMAW-P-SA) processes to produce welds in accordance with approved Welding Procedure Specifications (WPS). May perform sub-component SGC welding when DI .1 is not required. TOOLS & EQUIPMENT: GMAW equipment, shielding gas mixer, fume extractor, stud welder, flash buttwelder ,threading machine, chamfer machine, belt sander, stone saw, beveller, automated angle iron punch and shear machine, gritblaster, work tables, fixtures, clamps, hydraulic press equipment, wire brush, oxy-acetylene torch, overhead crane, wire cutters, tape measure, rule, square, level, hand grinding equipment, regulators, high pressure gas cylinders, gas mixer, Plasma Arc Cutting (PAC) equipment, hand drill, portable magnetic drill, and miscellaneous hand tools. MATERIALS: Ferrous materials; carbon steel and stainless steel, bare welding wire, shielding gas, etc. SOURCE OF SUPERVISION: Supervisor. DIRECTION EXCERCISED: None. WORKING PROCEDURE: * Receives work assignment, print and instructions from Supervisor. Examines work order and print to determine operation required and welding/inspection specifications. * Operates semi-automatic GMAW welding equipment to weld numerous metal parts together, or to increase size of metal parts as required. * Places metal parts in position on work table, fixture, or where welding is to be performed. Clamps, assembles or otherwise holds and aligns pads in relative position for welding in the flat, horizontal, or vertical positions. * Uses prescribed Welding Procedure Specifications (WPS). Sets voltage, amperage, rate-of-inertgas flow, feed rate, etc. per WPS. May-adjust settings to meet varying conditions. * Performs structural welds per internal specifications. * Performs required operating maintenance including torch tip and liner replacement, blow out welding power supply and water circulator with compressed air. * Wire brushes, grinds or cleans weld as required, removes weld spatter and straightens welded parts/assemblies as required. * Operates special-purpose equipment and facilities to produce per-order lengths of angle iron, suspension rod, gear rack and angle iron assemblies when so assigned. May enter/change length of punch/shear data offsets using operator control panel. * Uses torch and/or plasma cutter to cut to length or modify parts. * Operates overhead crane and/or receives assistance to handle heavy material and parts. * Cooperates with and receives assistance from other shop personnel in the performance of work functions. * Inspects own work in process, but work is subject to in-process and/or final inspection by others, including AWS Certified Welding Inspectors (CWI). Stamps/identifies work, records production data, etc., as directed. The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of al/ the work requirements that may be inherent in the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 19417
    $29k-41k yearly est. 30d ago
  • Engineering Intern

    Andritz 4.5company rating

    Lancaster, OH job

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. Position Summary The Diamond Power Company is a leader in energy and environmental products and services for power and industrial markets worldwide. Our headquarters in Lancaster, Ohio is currently seeking an Intern/Co-op to join our Lancaster Operations team out of the Lancaster, Ohio facility. The internship will provide an educational, hands-on experience to students pursuing careers in engineering under the guidance of the Operations Technologies & Design Engineering Manager. Duties * Designing software using various languages, frameworks, and technologies * Adding features to existing software packages, typically in C# or VB.NET * Working to update application documentation * Helping setup computers and check out systems * Working with other engineers as required to determine software requirements * Testing software changes * Helping to specify and evaluate software to be purchased * Layout, specify, implement, and test networks for controls products Preferred Education Experience, Knowledge, and Skills * Currently enrolled in an accredited two or four-year program, working towards a degree in Electrical Engineering, Computer Science, or related major * Current GPA of 3.0 or higher, preferred * Strong computer skills and proficiency in Microsoft Office applications * Proficiency in at least one Object Oriented language is preferred Skills Required * Capacity to handle confidential information * Excellent problem-solving and decision-making skills * Ability to follow instructions and work independently with a sense of urgency and enthusiasm * Excellent written and verbal communication skills * Positive attitude and willingness to learn * Applicants must be legally authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 19269
    $34k-53k yearly est. 4d ago
  • EIC Deputy Project Controls Manager

    BNL Technical Services 3.5company rating

    Remote or New York job

    Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program The Project Management Center provides deployed support for project management processes related to scope, cost, schedule, and risk management during all phases of Laboratory projects, as well as project management training. Position Overview: The EIC Deputy Project Controls Manager will report to the Project Management Center (PMC) Manager or to EIC Project Controls Manager and will implement cost and schedule project planning and control functions for large-scale complex scientific construction projects and may also support smaller Research and Development projects. The Project Management Center is responsible for providing Project Management expertise to the Principal Investigator or Project Director/Manager including expertise in initial planning, cost estimating, scheduling, risk assessment, EVMS reporting, change control and project management training and documentation. The project management/controls experience should be from the initial stages of project planning through execution including change control and project closeout. Selected candidate will draw upon a sophisticated understanding of project management methodology, project control principles, and hands-on experience with Primavera to successfully lead the effort, resources, and costs using project controls tools. Essential Duties and Responsibilities: Implement all aspects of an earned value management system, which consists of developing a fully integrated resource-loaded schedule and performance measurement baseline Assist technical management in developing resource requirements to support the development of the project cost estimate Analyze the project schedule using critical path methodology and project metrics Implement changes to the schedule and/or cost baseline Develop performance measurement monthly reports for the management team and stakeholders including DOE Interact with project technical staff to define scope of work, project risks, baseline changes, variance analysis, and implementation of corrective actions Present project data at meetings and external project reviews Support the development and deployment of new techniques and tools Develop templates, serving as a scheduling tool specialist, and counsel project managers/control account managers on the maintenance of their schedules Support procedure development and Project Management Training Required Knowledge, Skills, and Abilities: Bachelor's degree in Business Management, Engineering, Project Management or closely related field is required. Equivalency is based on a 2:1 (experience:college) years' experience Minimum of ten (10) years of professional project controls experience Solid knowledge of Project Management/Controls principles (cost estimating, budgeting, cost/schedule baseline development, performance management tracking, etc.) Solid understanding of Earned Value Management System processes and requirements Must be proficient in Primavera P6 software High proficiency in scheduling theory, techniques and methodologies Proficiency in project management principles Proficiency in Microsoft Office Suite and Microsoft Project experience Solid analytical and reasoning skills and proven ability to develop solutions to complex problems Well-developed interpersonal skills with ability to work collaboratively in a team-oriented environment Ability to prioritize and effectively manage one's own time to deliver results Well-developed verbal communication skills with presentation experience Must be a self-starter, a team player, willing to take initiative and able to perform independently Proven experience supporting large-scale science projects with multiple systems and subsystems Preferred Knowledge, Skills, and Abilities: Master's degree in Business Management, Engineering, Project Management or closely related field Fifteen (15) years of professional project controls experience, of which 10 years are within DOE environment Advanced understanding of Project Management/Controls principles Advanced understanding of EVMS processes and requirements Demonstrated experience training project controls staff Proven experience leading a group of Project Controls Analysts on a large-scale science project with multiple systems and subsystems Skilled in managing multi-functional organization, including subcontractor employees, within a large project spanning many years Demonstrated experience with DOE O 413.3B projects and EVMS compliance by directly supporting large projects and by means of participation in internal/ external Project CD reviews, status reviews and EVMS surveillance reviews Professional Certifications such as PMP, RMP, SP, EVP etc. Experience with Cobra or similar EVMS software Experience with designing new project management tools Additional Information: This position is eligible for consideration of a remote work arrangement This position is not eligible for visa sponsorship Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. This is a multi-level role and the full salary range for this position is $141450 - $240000 / year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************
    $73k-100k yearly est. Auto-Apply 60d+ ago
  • Customer Support Engineer

    Bruker Corporation 4.7company rating

    Remote job

    Bruker, a world leader in analytical instrumentation, is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than +11000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Bruker Nano's Fluorescence Microscopy (FM) division is seeking a Customer Service Support Engineer. This position will be responsible for high level pre- and post-sales Service and Application support of Bruker Nano Surface's Fluorescent Microscopy (FM) lightsheet (SPIM) products and accessories in North America region. This role is responsible for customer instrumentation and application support including: installation, user training, instrument and applications diagnostics and on-site repair and provides in the field scientific applications support. Individual must be customer focused with a strong technical background enabling our customers to maintain their instrument at peak performance and maximize productivity for their intended use case. The preferred location for the position is West, Midwest or East coast regions in the United States close to a major airport. Travel in North America regions will account for 60% of the time. Responsibilities * Proven proficiency in high-end fluorescence microscopy, experience with light sheet (SPIM) systems is beneficial.• Ability to test, troubleshoot and diagnose high-end optomechanical equipment • Provide front line support for all our light-sheet systems by providing: Customer level instrument diagnostics and troubleshooting through remote support and direct on-site customer interaction.• Provide pre/post sales technical service, training and general system support.• Provide applications support to help sales team sell our light-sheet products.• Product demonstrations - able to set-up and demo our products.• Ability to help sell our USPs.• Ability to attend and/or present at academic conferences/exhibitions and operate light-sheet systems at these events/workshops. • Sharing best practice regarding instrument operation within Bruker global service/applications team.• Other duties may be assigned. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES:• Understands the needs of life science customers, specifically in the field of high-end fluorescent microscopy applications.• Capable to assist selling advanced technology instrumentation.• Hands-on experience and knowledge troubleshooting software and system components in complex instrumentation - light-sheet experience (preferred).• Hands-on experience and knowledge with lasers and other optical alignment of microscopy systems.• Good communicator and experience consultative selling skills.• Excellent verbal and written communication and presentation skills with MS office proficiency.• Energetic self-starter with a strong work ethic and good problem solving skills.• Willingness to travel domestically (and on occasion internationally) on short notice. Education and/or Experience: • Doctorate, PhD in Life Science discipline preferred or master's degree with 2 years or Bachelor of Science in Engineering or hard sciences with 3 years, relevant experience. Other scientific degrees and experience history will be considered with significant credit being given to related light-sheet application or technology experience. Laser microscopy and laboratory experience highly desirable.• Experience in use, design, assembly, and alignment of light-sheet systems.• Current valid driving license (mandatory).• Fluent in English (mandatory). At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $64,800 and $113,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more. Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions. #LI-RD1
    $64.8k-113k yearly Auto-Apply 60d+ ago
  • Staff Software Engineer

    Bruker Corporation 4.7company rating

    Remote job

    Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than +11000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers' needs as well as continuing to develop state-of-the-art technologies and innovative solutions for today's analytical questions The Bruker Nano Surfaces and Metrology Division is seeking a new Staff Software Engineer. The Staff Software Engineer will be based in Santa Barbara, CA, contributing directly to the design and development of our market-leading Atomic Force Microscope (AFM) products. Responsibilities include work on the full spectrum of software development from application design to hardware interfaces and instrument control of complex systems for precision positioning, measurement, and data analysis. This position requires strong initiative, close teamwork, technical curiosity, and frequent communication. As a staff team member, you will be responsible for working closely with scientists and engineers to interpret requirements and deliver the established product capabilities. Responsibilities Essential Functions 1. Expert knowledge and experience using C++, C#, MFC, WPF, and layered software systems using object-oriented design to develop software for AFM applications. 2. Working experience in C#/C++ interoperability with CLI. 3. Thorough knowledge and experience with multi-threaded programming for Windows and .Net. 4. Experience designing and coding large Windows based systems with low-latency real-time/non-real-time software including intuitive interactive UI design and development. 5. Drive software integration and deployment in collaboration with cross-functional applications and test engineering teams throughout the product development cycle. 6. Experience leading feature development and problem-solving activities including establishing software requirements, producing designs and implementations, conducting reviews, driving troubleshooting that articulates solutions and manages risk. Additional Considerations 1. Experience in real-time instrumentation control of Vision, motion control, digital signal processing and data acquisition systems used in metrology, physics, chemistry, or engineering. 2. Experience in DSP parallel processing, multi-core resource optimization, or FPGAs. 3. Domain knowledge of Atomic Force Microscopy, Optical Spectroscopy, Semiconductor or other manufacturing equipment software applications. 4. Knowledge of mathematics, physics, digital signal processing theory and implementation, control systems, algorithm principles & design, electronics, materials & optics to create new technologies and enhancements to existing systems. 5. Experience with image processing, pattern recognition, video rendering, and their libraries. 6. Familiarity with Scrum or other Agile methodologies for software development. Qualifications Education and Experience Position requires 8+ years of experience in software engineering and development. Qualified candidate should possess a minimum of BS (prefer MS or PhD) in Computer Science, Engineering, Physics, or related field. Prefer at least 5 years' experience in control systems, digital signal processing, or instrumentation software development. Requires at least 5 years and broad experience in C++ and C# programming in Windows application development environment. Knowledge or experience in metrology, physics, chemistry, or engineering considered a plus. Should be hard working, team oriented, creative, cooperative, and exceptionally good at problem solving. Physical and Envrionmental Requirements 1. The ability to lift and move equipment up to 30 pounds. 2. Typical office environment dress accommodating laboratory safety. Ability and willingness to work occasionally in Class 1000 clean room with full gowning protocol. At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $104,400 and $186,000 provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more. Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions #LI-RD1
    $104.4k-186k yearly Auto-Apply 38d ago
  • Senior Remote Support Engineer (Electron Microscopes)

    Bruker 4.7company rating

    Remote or Indiana job

    At Bruker, we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, applied and pharma applications, microscopy and nano analysis, industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. The Senior Remote Support Engineer (Electron Microscopes) is a key technical role within the support organization of Bruker Analytical X-Ray Solutions (AXS) Division. AXS product portfolio includes a unique range of analytical tools for materials characterization in electron microscopes, a variety of benchtop X-ray fluorescence micro analyzers and total reflection X-ray fluorescence as well as handheld/mobile/portable X-ray fluorescence spectrometers. As a Senior Remote Support Engineer, you are mainly responsible for providing 2 nd level technical support to our remote and field engineers. The position owner is the highest technical escalation for the respective products in the service organization and must be in regular communication with R&D and the Business Unit. The candidate will recommend solutions and maintain a good record of all work and communication in a CRM system, including documenting solutions for a knowledge base and creating diagnostic trees. The ideal candidate for this role is a highly technical and problem-solving-oriented person, a motivated self-starter who embraces challenges and enjoys learning independently, and is one who possesses excellent communication skills. The position involves some business trips to support our customers or for training purposes. Must have excellent customer relations skills and the ability to make timely and effective decisions. The position reports to the Manager Global Customer Care Center, who will agree expectations, offer guidance as necessary and provide framework support. Responsibilities Maintain communication with the first level support, partners and customer. All responses should be professional, complete, well formatted, and consistent with prior communications. Provide technical solutions (via phone, e-mail, remote log in, video conferences, chat etc…) to first level global support team (field service and remote engineers) by finding genuine solutions for complex service problems. Work together with the cross-functional team to define a plan of action to solve 2 nd level service cases. Take ownership of the service cases even when the expert is not available. Communicate efficiently and effectively internally and with customers and partners by asking targeted questions to quickly understand root cause issues. Oversee and handle escalated cases. Promptly and appropriately escalate unresolved issues to the relevant team and to the second-level support manager. Take ownership of these escalations and ensure they are effectively resolved by driving the process until a technical solution is identified. Support the second-level manager in organizing global support for technical escalations and managing projects to improve service excellence. Product line ownership including but not limited to definition of service parts, participation in the product life cycle and collaboration with the development team in product improvement and new product introductions. Create, develop, and continuously improve the customer support & applications knowledge database. Provide service trainings to first level field and remote engineers, maintain, and develop training material. Back-up for field service and remote engineers and provide onsite customer support if required. Provide first line system level, technical support including but not limited to diagnostics, solution plans, training, and customer facing communication. Good sense of end-user satisfaction. Perform other tasks as assigned by the manager. This position requires remote support to APAC, Americas and EMEA. The job demands to work in shifts. Activities will cover all products manufactured or represented by the Company. Specialism in certain products, technologies or ranges may form an additional responsibility that will make use of acquired skills and experience. Accurate record keeping and timely submission of documentation is pre-requisite. We are a highly motivated team with deep experience in customer service. We recognize the developing and changing nature of customer needs, and we continuously adapt and improve ourselves to support customers in solving their problems. Qualifications Degree in Physics, Chemistry, Material Science, Geoscience, Electrical Engineering or a similar discipline, or able to demonstrate a similar level of knowledge and skill gained by practical experience. A solid technical or scientific background gained in industry or academia. Multiple year relevant work experience in providing technical Support, or a related field, preferably in a high-tech scientific or laboratory environment. Experience with SEM/TEM or XRF is preferred. Very good technical understanding of complex technical systems. Ability to efficiently troubleshoot and find solutions for complex state-of-the-art instruments. Experience in handling standard tools such as oscilloscope, multimeter, etc. Solid computer skills, including familiarity with data system hardware and industry-standard operating systems. Excel at continual learning in a rapidly advancing technological area. Customer service oriented good communication skills used to support various technical issues and desktop operation queries. Ability to communicate effectively in a professional manner with both internal and external customers. Demonstrates commercial awareness. Tenacity and self-motivation inspired by success, enthusiasm, drive and initiative directed towards achieving positive outcomes. The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry. Should have worked on various remote support tools, e.g. Teams, TeamViewer etc. SAP and Salesforce knowledge is an advantage. Professional, self-confident appearance with an outgoing personality to build relationships through inspiring trust and confidence. Language skills in addition to English are welcome. Must be willing and able to travel nationally and internationally. Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
    $76k-98k yearly est. Auto-Apply 60d+ ago
  • Field Service Engineer - Chemspeed Automation

    Bruker Corporation 4.7company rating

    Remote or California job

    As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on all continents. Responsibilities (Please note this position is a remote based role and we can accept candidates that currently reside in the states of CA, AZ, WA, OR, and CO) New opportunity for a Field Service Engineer with the Bruker Chemspeed Automation division to perform installation, troubleshooting, preventive maintenance, and application support for complex scientific automation instrumentation at customer sites. This position serves as the Bruker Chemspeed technical ambassador at various customer locations and collaborates with engineering, applications teams, sales, end‑users to ensure successful deployments and sustained service performance. * Install new or modified Chemspeed automation systems and accessories at customer facilities. * Perform on‑site preventive maintenance, calibration, qualification, upgrades, and repairs of Chemspeed instrumentation. * Diagnose technical problems through in‑depth troubleshooting and root‑cause analysis. * Provide customer training, application support, and remote/on‑site assistance. * Document all service activities and maintain accurate system configuration records. * Collaborate with internal technical teams to improve designs and report field issues. * Maintain readiness for travel and respond to routine or urgent service calls. * Represent Bruker professionally and build long‑term customer relationships. * Represent Bruker professionally and build long-term customer relationships by serving as a supportive and effective communication link between the customer and company to ensure service satisfaction. * Actively attend and participate in life science technology and product training. Qualifications * B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline. * Minimum 3 years Field Service Engineer work experience involving scientific instrumentation, technical support, robotics and automation in a laboratory environment. * Hands on working knowledge of networked instrumentation, Windows. * Strong mechanical, electrical, and software troubleshooting skills. * Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists. * English fluency with strong oral, reading, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner. * Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment. * Ability to satisfactorily complete position compliance and training requirements. * Attend and actively participate in quarterly scientific technical training programs. * Ability to lift up to 50 lbs., transport equipment and tools in excess of 300 lbs. * This position requires lifting heavy objects and maneuvering large bulky items. * This position requires reasonable dexterity to perform manual functions in confined spaces. * Proven ability to follow safety standards, practices, and codes. * Ability to travel up to 80%. * Valid Driver License in good standing, issued by resident state, with reliable transportation. * U.S. Citizenship or U.S. Permanent Resident status required. * Maintain a valid passport with flexibility for domestic and international travel. * May be required to pass security clearance investigation. At Chemspeed the base salary is part of our total compensation. The estimated salary range for this full-time position is between $80,000 to $95,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, , medical and dental plans, employee assistance program and paid time off including vacation, sick time and holidays, and more. Chemspeed is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
    $80k-95k yearly Auto-Apply 5d ago
  • Camera Systems Engineer

    Andritz 4.5company rating

    Lancaster, OH job

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. Diamond Power is looking for an engineer to support its Diamond Electronics camera systems. This position will be a key contributor to the design, development, testing, maintenance, and troubleshooting of our industrial camera systems product line and associated electro-mechanical systems and controls. This position will be responsible for: * System design and component selection for new equipment and features as well as component obsolescence. * Assist with generating proposals, new order review/writeup, and developing customer specific drawings * Troubleshooting field and production issue related to the product line * Key contributor to the related camera system software development and testing. * Developing and delivering technical training to internal team members and external customers Skills: * Knowledge in visible and Infrared optics design - Lenses, Filters, etc. * Knowledge of the visible, near-infared (NIR), mid-infared (MWIR), and long wave-infared (LWIR) spectrums. * Knowledge of Singlemode and Multimode fiber optic technology and equipment * Knowledge of Analog and Digital video components and design * Knowledge of networking of IP camera systems * Mechanical and Electrical design experience is a plus * Knowledge of CSA Certification in support of the product line is a plus This position requires you to travel up to 15-25% of the time. Working both independently and in a team environment within Diamond and at customer sites. The qualities we're looking for are: * Bachelor of Science Degree in Engineering, Engineering Technology, or Physics with knowledge of Optics and Imaging Science, preferred. * A highly motivated, self- directed, team oriented, and trustworthy person. * Ability to lead hands-on: design, development, testing, and troubleshooting activities. * Ability to work and communicate with all members of a project team. * Ability to accept technical direction and coaching from senior engineers and managers. * Excellent computer skills, analytical abilities, and time management skills. * Excellent communication, interpersonal, teamwork, and customer relations skills. * Experience in Power, Paper, Steel, Glass, and Cement industries is a plus. * AutoCAD and controls experience a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 19458
    $70k-99k yearly est. 55d ago
  • Group Manager - Enterprise Applications

    BNL Technical Services 3.5company rating

    Remote job

    Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program Organizational Overview Brookhaven National Laboratory is seeking a highly-skilled technical and strategic leader for the Applications and Software Engineering department within the Information Technology Division (ITD). With a strong focus on helping lead the organization's Enterprise Resource Planning (ERP) modernization efforts, this individual will bring forward a strong sense of strategy, design, and execution with our key business partners and stakeholders. With a broad portfolio of legacy, custom, and commercial applications, constructing and delivering on a prioritized modernization plan built with our partners will be a key ongoing deliverable. The individual must balance and optimize investment opportunities, operational efficiency, and business outcome delivery in conjunction with business partners and Lab leadership. The position requires a strong technical background in enterprise financial and related systems, project/program management, and an ability to collaborate with cross-functional teams to align that portfolio with business needs. Additionally, the ability to build and manage strategic vendor relationships that will help the organization achieve and maintain a stable and responsive portfolio of applications is crucial. It is expected that this leader will help our organization adopt and utilize modern cloud-based ERP-related services and platforms. Reporting to the ITD Applications department manager, this position oversees a development team comprised of full-time internal staff and contractors, and a portfolio of on-premises applications, customizations, and related integrations. They work with their peers and senior ITD leadership to drive application strategy and execution, overseeing projects through completion. They work in close collaboration with business partners and application stakeholders. Brookhaven Lab's Information Technology Division's (ITD) mission is to deliver safe, efficient operations that ensure the delivery of the Lab's research mission by: Developing and deploying state-of-the-art information and computing systems in support of scientific research and business operations Providing a reliable and secure, high-speed network infrastructure for scientific and business computing Developing a scientific computing infrastructure that can support the computing needs that are common among the scientific departments Providing support to scientific and administrative programs to help them address their unique computing problems Providing a cost-effective, highly reliable, secure, and standardized computing infrastructure Promoting best practices in the areas of platform support, application development, and customer service Providing cost-effective information services to the Brookhaven Lab community including Research Library, publications, records management, and technical editing services, in support of the research mission and in compliance with contractual requirements ITD includes experts in information technology (IT) infrastructure and operations, cyber security, business systems, data information, and information services, including records management and the Research Library. The ideal candidate is an excellent communicator who is resourceful and innovative, and who understands that collaboration with stakeholders from across the Laboratory is critical to ensure the right expertise and technology are in place to advance our mission of bringing science solutions to the world. Essential Duties and Responsibilities Strategic leadership: Develop and implement a comprehensive strategy for enterprise applications that supports our organization's business goals and objectives. Own, maintain and promote awareness of the application strategic roadmap. Team leadership and development: Lead, mentor and develop a high-performing team of IT professionals. Evaluate employee performance, set group and individual expectations. Foster a culture of innovation, excellence, urgency and ongoing improvement. Business engagement: Build strong working relationships with Laboratory partners, jointly identifying strategic needs and influence how applications can enable new sources of value. Portfolio management: Oversee the management of our enterprise applications portfolio, ensuring it meets current and future business requirements. Evaluate and prioritize objects based on strategic alignment, return on investment and risk. Identify opportunities for system modernization, integration, and automation. Operational excellence: Safeguard the reliability, availability and performance of our enterprise applications. Implement best practices for application life cycle management, including development, deployment, maintenance and support. Manage master data across applications. Vendor management: Establish and maintain strong relationships with key vendors and partners. Develop a thorough understanding of strategic vendors' roadmaps and how these will support the Lab's business objectives. Build a strong relationship with our internal procurement teams. Risk management and compliance: Work with our internal governance and cybersecurity teams to ensure enterprise applications comply with all relevant laws, regulations and industry standards. Oversee risk management processes to identify, assess and mitigate risks associated with applications and database systems. Budget management: Develop and manage the budget for enterprise applications, ensuring optimal allocation of resources and cost-effectiveness. Required Knowledge, Skills, and Abilities Bachelor's degree, preferably in computer science, information systems, or a related field (or equivalent experience on a basis of 2:1) 10+ years of relevant experience Extensive experience and in-depth knowledge with ERP or other business-critical applications Five years or more in a leadership role - directly managing a team of software development professionals Ability to use strategic planning to translate business goals into technology solutions Strong project management skills Demonstrated success in vendor and stakeholder management Exceptional communication and interpersonal skills: Ability to collaborate with executives (e.g. often interacting with CFO and CIO), stakeholders and teams across the organization, and to influence people to achieve common goals Preferred Knowledge and Skills Master's degree in computer science, information systems, business administration Experience with PeopleSoft 9.1 Financials/Supply Chain Management and newer cloud-based versions Leading, creating or working in an Agile environment, leveraging DevOps best practices Experience with cloud-first architecture Other Information This is a remote position with on-site presence available at BNL in Upton, NY Visa Sponsorship is not available for this position Brookhaven Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $133550 - $222500/year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Guided by our core values of integrity, responsibility, innovation, respect, and teamwork, Brookhaven Science Associates is an Equal Employment Opportunity Employer-Vets/Disabled. We are committed to fostering a respectful and collaborative environment that fuels scientific discovery. We consider all qualified applicants without regard to any characteristic protected by law. All qualified individuals are encouraged to apply. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************
    $67k-89k yearly est. Auto-Apply 6d ago
  • Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA 3.7company rating

    Remote or Phenix City, AL job

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Field Service Engineer - Chemspeed Automation

    Bruker Corporation 4.7company rating

    Remote or Arizona job

    As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on all continents. Responsibilities (Please note this position is a remote based role and we can accept candidates that currently reside in the states of CA, AZ, WA, OR, and CO) New opportunity for a Field Service Engineer with the Bruker Chemspeed Automation division to perform installation, troubleshooting, preventive maintenance, and application support for complex scientific automation instrumentation at customer sites. This position serves as the Bruker Chemspeed technical ambassador at various customer locations and collaborates with engineering, applications teams, sales, end‑users to ensure successful deployments and sustained service performance. Install new or modified Chemspeed automation systems and accessories at customer facilities. Perform on‑site preventive maintenance, calibration, qualification, upgrades, and repairs of Chemspeed instrumentation. Diagnose technical problems through in‑depth troubleshooting and root‑cause analysis. Provide customer training, application support, and remote/on‑site assistance. Document all service activities and maintain accurate system configuration records. Collaborate with internal technical teams to improve designs and report field issues. Maintain readiness for travel and respond to routine or urgent service calls. Represent Bruker professionally and build long‑term customer relationships. Represent Bruker professionally and build long-term customer relationships by serving as a supportive and effective communication link between the customer and company to ensure service satisfaction. Actively attend and participate in life science technology and product training. Qualifications B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline. Minimum 3 years Field Service Engineer work experience involving scientific instrumentation, technical support, robotics and automation in a laboratory environment. Hands on working knowledge of networked instrumentation, Windows. Strong mechanical, electrical, and software troubleshooting skills. Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists. English fluency with strong oral, reading, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner. Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment. Ability to satisfactorily complete position compliance and training requirements. Attend and actively participate in quarterly scientific technical training programs. Ability to lift up to 50 lbs., transport equipment and tools in excess of 300 lbs. This position requires lifting heavy objects and maneuvering large bulky items. This position requires reasonable dexterity to perform manual functions in confined spaces. Proven ability to follow safety standards, practices, and codes. Ability to travel up to 80%. Valid Driver License in good standing, issued by resident state, with reliable transportation. U.S. Citizenship or U.S. Permanent Resident status required. Maintain a valid passport with flexibility for domestic and international travel. May be required to pass security clearance investigation. At Chemspeed the base salary is part of our total compensation. The estimated salary range for this full-time position is between $80,000 to $95,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, , medical and dental plans, employee assistance program and paid time off including vacation, sick time and holidays, and more. Chemspeed is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
    $80k-95k yearly Auto-Apply 6d ago
  • Remote Support Engineer (Global Call Center)

    Bruker 4.7company rating

    Remote or Indiana job

    Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Bruker India is looking for an experienced Remote Support Engineer (Analytical Instruments) to be based in based in Bengaluru, India. Responsibilities ESSENTIAL FUNCTIONS: Work remotely with customers to diagnose BAXS instruments like Xray diffractometers, Fluorescence spectrometers ,Single crystal diffractometers, Optical emission spectrophotometers including but not limited to. Diagnose, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electromechanical hardware/software instrument issues, operations and training related issues. Optimize instrument and/or accessory performance to meet specification. Create and maintain record of activity in support database Provide a great customer experience through the entire support process Ask customers targeted questions to quickly understand the root cause of their instrument issues. Effectively communicate with end-users to understand the technical issues or concerns via various channels (phone, email, Chat etc.) to identify and resolve them within short time. If the first level customer support is unsuccessful, using ticket management and transferring call will be pushed to second level remote support team If job demands for onsite support, engineer should travel and support customers within short notice. Experience in dealing with analytical instruments like spectrophotometers, X-ray based instruments or optical measuring systems is a must Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Build knowledge base to reduce reliance over time on other internal resources. Contribute to internal technical knowledge base and publish Frequently Asked Questions to enable customer self-support. Accurately document and update tickets in the tracking systems. Ability to maintain a personal queue of open requests. Maintain communication with the customers on the status of all open tickets. All responses should be professional, complete, well formatted, and consistent with prior communications and Corporate Identity. Future outbound activities as follow up possible (updates, surveys) Properly escalate unresolved issues to appropriate technical support teams Provide necessary information/observations/logs - all the required data to next level support or R&D team to diagnose a reported/escalated problem. Ability to describe incident and requests as part of a ticket management. Ability to create and update operational procedures and proposal of decision trees. (issues resolution, requests, and administration procedures) Perform other tasks as assigned by manager. The job demands to work in rotational shifts (Monday through Friday). Excellent customer relation skills and the ability to make timely and effective decisions is a plus. ADDITIONAL RESPONSIBILITIES: Other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Customer focused, passionate about science and technology, and eager to enable customers with Bruker technology. Demonstrate Excellent analytical capabilities and theoretical understanding of physics. Customer service-oriented working experience in technology-based instruments like XRD, XRF, OES to support various technical issues Working knowledge of electronics, mechanics, control systems, computers, networking. Able to use common electrical testing tooling like oscilloscopes, multimeters, etc. to be an effective problem solver of complex system, product user, and/or application issues. Demonstrated ability to provide clear, logical, and effective communication in English. Ability to communicate effectively in a professional and friendly manner with both internal and external customers. Experienced in use of Salesforce (CRM) and SAP preferred is a plus Should have worked on remote support tools, e.g., TeamViewers, Webex, any desk. The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry. A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job or the availability of the client. For further development, engineer should be willing in general to travel up to 20% Students of Engineering & Science background are welcome. Start your service career with first step in making our clients happy. Language skills in addition to English are welcome. Qualifications Education: BE/BTech in Electronics/ Electrical/ Instrumentation, Msc -Physics, Chemistry and Material Science Should have a technical education and / or worked already as a technician. Experience: Minimum 2 years field service experience or hotline activity within electronic systems Technical expertise in electronics and mechanics Confident in handling all common PC operating systems and networks Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $60k-80k yearly est. Auto-Apply 55d ago

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