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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Waltham, MA | $35,563 | $17.10 |
| 2 | Palo Alto, CA | $34,358 | $16.52 |
| 3 | Owatonna, MN | $33,068 | $15.90 |
| 4 | Mount Prospect, IL | $31,450 | $15.12 |
| 5 | Germantown, MD | $30,611 | $14.72 |
| 6 | South Bend, IN | $29,983 | $14.41 |
| 7 | Plymouth, MI | $29,960 | $14.40 |
| 8 | Pittsburgh, PA | $29,591 | $14.23 |
| 9 | Prospect, KY | $27,587 | $13.26 |
| 10 | Atlanta, GA | $26,336 | $12.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $103,589 | $50 | - |
| 2 | Customer Account Executive | $94,314 | $45 | - |
| 3 | Customer Care Consultant | $86,947 | $42 | - |
| 4 | Customs Consultant | $83,151 | $40 | - |
| 5 | Telesales Representative | $74,940 | $36 | - |
| 6 | Telephone Service Adviser | $74,366 | $36 | - |
| 7 | Customer Relationship Specialist | $73,860 | $36 | - |
| 8 | Sales Agent | $73,765 | $35 | - |
| 9 | Outbound Sales Representative | $73,046 | $35 | - |
| 10 | Customer Care Executive | $70,357 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SPX | $35,557 | $17 | 2 |
| 2 | SRI International | $35,411 | $17 | - |
| 3 | Pall | $34,305 | $16 | - |
| 4 | Novatek | $33,306 | $16 | - |
| 5 | Synergetics - A Worldwide Resource For Business Problem Solving | $33,292 | $16 | - |
| 6 | HID Global | $33,211 | $16 | - |
| 7 | ARRO | $33,210 | $16 | - |
| 8 | Advanced Engineers | $32,800 | $16 | - |
| 9 | EFI Global | $32,339 | $16 | - |
| 10 | Tyco Fire Protection Products | $32,141 | $15 | - |
| 11 | INTEC Group | $32,048 | $15 | - |
| 12 | MIDWAY PRODUCTS GROUP | $31,547 | $15 | - |
| 13 | Atlantic Research Corp | $29,726 | $14 | - |